I found the seats to be an acceptable level of comfort. I'm not a skinny person but I didn't feel any more squeezed in than on any other airline.
There was a one hour delay on my flight out and the pilot apologized for this during his announcements. Ended up at my destination about 45 minutes later than scheduled but this did not cause any problems for me.
The gate agent was so nice and polite my connecting flight was late but he still allowed me to grab something to drink. He saved my life I had been sick since I left Dallas and needed something as I felt i was maybe dehydrated.
My Stewardess on the flight seem despondent. I am for some coffee she replied that they had that in first class but it was crazy cause I just looked thru the pamphlet and it said Now Serving Illy coffee which I love. Then I saw her give another passenger a cup of coffee she looked at me with an attitude like I just made that... Then she brought it. This was crazy because if she wasn't black I would have called her racist then again done black people are racist to they own..SMH
AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.
Upgraded to first class the trip to was great the return was terrible even the first class seating was old and uncomfortable then my bag was not at my final location (direct flight) was told it wouldn't scan!? Same bag used numerous times then I was told I'd have it the next day by noon call at 2 pm and it says it's on its way them receive a call at 430 pm saying he just left the airport wtf?! Just over all very bad service and didn't get a damn thing for my troubles.
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