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Houston George Bush Intcntl to Quintana Roo Flight Information

Flights Arrive in Quintana Roo
Flights Depart from Houston George Bush Intcntl
Flight Price $176
Airlines Spirit Airlines, United, American Airlines, Aeromexico, Interjet, Delta, VivaAerobus, Frontier, Air Canada, Volaris

Book cheap flights from Houston George Bush Intcntl to Quintana Roo (round-trip)

Airports
Origin
Houston
$176
only
$176
Destination
Cancun
$176
only
$176
Sat, Sep 29
IAH
Houston George Bush Intcntl
CUN
Cancun
2h 12m
Sat, Oct 6
CUN
Cancun
IAH
Houston George Bush Intcntl
2h 31m
Trip: 8 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 19 reviews
Overall
5.7
Boarding
6.1
Comfort
5.3
Crew
6.5
Entertainment
4.6
Food
4.7
LBE
MCO
Okay 4.0

The crew added alil comedy to their inflight instructions.

I’m not overweight. My BMI is within a healthy range. But the row they had us sitting in was way too small. And I’ve flown spirit before. The arm rests wouldn’t move so I could even sit back into the seat all of the way even. I don’t care about getting the extra frills of snacks and drinks, but at least provide a seat that I’m not bruising myself just to get into!

MDE
FLL
Mediocre 2.0

0

Paid $360 for the ticket to visit someone who moved away before my trip. Explaining this to Spirit, their reply was I could have to pay $90 to change ticket plus the difference in cost of the ticket and would only receive credit for half the paid amount already paid.

BDL
FLL
Excellent 10.0

Everything

I purchased a seat and someone else was sitting in the seat. I had to be reassigned to a different seat.

IAH
CUN
Okay 5.3

Boarding was efficient

The planes were alarmingly old. They were not comfortable and while I'm sure they do safety checks, there was so much flexing, rattling, and groaning that it did not feel safe. On our way out of the country - they did not have pens to fill out the customs forms, and told us that if we made a mistake we were out of luck because they didn't have extras. It should be more clear (before purchase) that the price for any bag (even a carry on) is so high - it raises the price of the ticket $100 which is significant On arrival in US they NEVER told us what carousel our bags were on, it was not posted, even on the carousel... it took us forever to find them

IAH
CUN
Okay 4.3

The only things free on the light were the air and the toilet paper. Not even water was provided.

Tue, Oct 9
IAH
Houston George Bush Intcntl
CUN
Cancun
2h 13m
Thu, Oct 18
CUN
Cancun
IAH
Houston George Bush Intcntl
2h 31m
Trip: 10 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 39 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
IAH
CUN
Good 6.0

The visitor documents could have been passed out sooner. We didn't babe much time before landing to complete and instructions were not very clear.

IAH
CUN
Excellent 8.3

being my first time flying international everything went smooth. The staff was very helpful.

This flight went smooth, I was very pleased with it.

IAH
CUN
Okay 4.6

Not much. We did arrive intact. Crew was pleasant

Heh, it's 2017 and the halcyon days of travel are long gone . . . unless you're willing to shell out money . . . and more money. . . and more money. Flying is a demeaning experience where the airlines nickel and dime you for everything. Seats in economy are miniscule, your neighbors are in your laps, the food is objectionable and costly, entertainment non-existent or costly. Customers are cash cows who can be sucked dry for every amenity.

IAH
CUN
Excellent 10.0

Great service great equipment and great prices!

Nothing

IAH
CUN
Excellent 10.0

The flight attendants were top notch.

It was a very nice flight.

Fri, Nov 9
IAH
Houston George Bush Intcntl
CUN
Cancun
11h 12m
Mon, Nov 12
CUN
Cancun
IAH
Houston George Bush Intcntl
2h 30m
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,863 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.8
Food
6.7
LHR
JFK
Excellent 8.6

Crew was very experienced.

CLT
JFK
Mediocre 3.3

The seats in coach were too narrow for comfort...and I'm a medium size.

CLT
GSO
Mediocre 2.0

Delayed, poor info, no snacks, not even water. Lady at gate was rude. And unpleasant. Nobody kept us informed correctly and when we asked we were treated unkindly. Horrible experience with AA. Will avoid

DFW
CLT
Good 7.0

Quick check in even though it was a full flight!

Only entertainment option is your own personal device but the WiFi is horrible! After finally connecting, I could not even get to the 2nd step which is simply going to this website to enjoy the entertainment. I even made sure I downloaded the app and it just did not work. So glad I had music on my phone and went to sleep.

PHL
LIS
Okay 4.6

Broken seat headrest No in-flight entertainment except small screen rows away Reading lights didn’t work properly Flight attendant call signal beeped for first 2+ hours and no one could fix

Tue, Sep 25
IAH
Houston George Bush Intcntl
CUN
Cancun
10h 03m
Thu, Nov 1
CUN
Cancun
IAH
Houston George Bush Intcntl
8h 00m
Trip: 38 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,065 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
UIO
MEX
Excellent 9.0

The boarding unfortunately the Quito airport it’s too small

MEX
MTY
Excellent 8.0

Entertainment

The flight was delayed over an hour

LIM
MEX
Good 7.3

Efficient and respectful staff. Treat to have wine with the pasta dish that was served.

I am only 5'2...a short woman so the seat does not fit me . My feet can not rest on the floor and the headrest does not adjust for me. It makes for a most uncomfortable 18 hours from Lima.

MEX
GRU
Excellent 8.0

The flight attendant for this flight she was really nice and friendly good!! Nothing compared to my flight from LAX TO CDM..

The aircraft was late we stay in the aircraft for 1 hour not doing nothing cuz the in flight entretenimient was block until the aircraft was out to take off

MEX
YVR
Good 7.0

The cabin was kept quiet, dark and orderly for the night flight.

Same as above. The seat in economy is truly an endurance test. No way to go to sleep.

Wed, Dec 5
IAH
Houston George Bush Intcntl
CUN
Cancun
10h 25m
Sat, Dec 8
CUN
Cancun
IAH
Houston George Bush Intcntl
2h 32m
Trip: 4 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 2,199 reviews
Overall
7.7
Boarding
7.7
Comfort
7.9
Crew
8.1
Entertainment
6.4
Food
6.9
SFO
GDL
Good 7.0

Everything was on time, which is really the main thing.

Some of the gray tables were broken in a way that if you pull it down, you end up pulling the person in front of you’s chair.

SJO
MEX
Good 6.0

Snacks are free but they are limited and the Coronas we had were skunked. The flight attendants only come by once during the flight for drinks or snacks. Snacks were a choice of chips.

Service is poor.

YVR
MEX
Good 7.0

It was fast and easy.

MEX
SAT
Good 6.3

Only 20 Hmo of chips—that’s nt even an oz and a bottled soft drink—small

MEX
LIM
Okay 4.3

The flight was super delayed and they kept saying 20 more minutes 20 more minutes instead of just giving us a time, the crew has disappeared so they had to activate a different crew?? But overall was the fact that they kept us out of the loop and that created more and more conflicts

Mon, Oct 22
IAH
Houston George Bush Intcntl
CUN
Cancun
13h 47m
Mon, Oct 29
CUN
Cancun
IAH
Houston George Bush Intcntl
14h 16m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Jan 15
IAH
Houston George Bush Intcntl
CUN
Cancun
6h 41m
Tue, Jan 22
CUN
Cancun
IAH
Houston George Bush Intcntl
8h 25m
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,407 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
BHM
ATL
Excellent 10.0

delay

LGA
DCA
Good 7.3

There was no rhyme nor reason for who boarded first

CDG
EWR
Excellent 10.0

Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable.

Very old plane, 767-300. The bathrooms needed a better and more thorough renovation.

BRU
ATL
Excellent 9.3

The check in was well staffed and went smoothly and easily. Loved the large movie selection and picture quality.

FLL
LGA
Good 7.3

Boarding is as usual chaotic

Sun, Nov 25
IAH
Houston George Bush Intcntl
CUN
Cancun
12h 00m
Sun, Dec 2
CUN
Cancun
IAH
Houston George Bush Intcntl
12h 37m
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 205 reviews
Boarding
6.6
Comfort
6.2
Crew
7.3
Entertainment
5.1
Food
5.4
MEX
CUN
Good 6.0

The flight landed early.

Landing at Cancun Airport wr deplaned and were left in a hallway behind a locked glass door. Safety concern ad we couldnt go back nor forward. Not a nice welcome to Cancun.

MEX
CJS
Excellent 10.0

Normal flight

MTY
CUU
Okay 4.3

Departure ñate without information

LAX
GDL
Mediocre 3.6

Good, friendly staff. Quick flight as far as in the air.

3 hour delay, come on... tight fit. Everything else made it uncomfortable but it was a 98$flight so what are ya gonna do?

LAX
GDL
Mediocre 2.0

Nothing was nice. Delayed flight for 3 hours and never told us what was wrong or why was it delayed. They first said it was about 30-45 minutes late, then an hour, later, another hour and so on. They didn’t offer anything on board, not even a cup of water. I understand they want to make profit and sell snacks and drinks, but come on, charge you for water!? Seriously?!

NOTHING! I rather pay $100 more in an airline that has great CUSTOMER SERVICE and that in addition for not giving me a straight answer about how delayed is my damn flight AND taking one fu****ng hour to put the luggage in the carousel for the passengers! I hope they go out of business!!!!!! I know they lost mine and my whole family!

Sat, Oct 6
IAH
Houston George Bush Intcntl
CUN
Cancun
2h 12m
Sat, Oct 13
CUN
Cancun
IAH
Houston George Bush Intcntl
2h 31m
Trip: 8 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 19 reviews
Overall
5.7
Boarding
6.1
Comfort
5.3
Crew
6.5
Entertainment
4.6
Food
4.7
IAH
CUN
Okay 5.3

Boarding was efficient

The planes were alarmingly old. They were not comfortable and while I'm sure they do safety checks, there was so much flexing, rattling, and groaning that it did not feel safe. On our way out of the country - they did not have pens to fill out the customs forms, and told us that if we made a mistake we were out of luck because they didn't have extras. It should be more clear (before purchase) that the price for any bag (even a carry on) is so high - it raises the price of the ticket $100 which is significant On arrival in US they NEVER told us what carousel our bags were on, it was not posted, even on the carousel... it took us forever to find them

LAS
PDX
Excellent 10.0

The seats were comfortable and the flight attendants were fun and actually seemed to like their jobs!

Being nickel and dimed for every little thing!

IAH
CUN
Excellent 8.0

Fast flight. Great overall

Turbulence

IAH
CUN
Mediocre 2.0

Told agents that my wife is Russian, but is a permanent resident, so they told me to put the resident card number on her reservation, but did not mention anything about her Russian passport being needed. So once we discovered that we needed my wife's passport, I contacted Uber to pick me up. take me home, so I could get her passport, but, since her reservation was in her married name, the agent had to redo her reservation to her maiden name and we missed our flight. Also, since I had already checked in with one bag, the bag made the flight without us, as it was not in the Houston airport.

MDE
FLL
Mediocre 2.0

0

Paid $360 for the ticket to visit someone who moved away before my trip. Explaining this to Spirit, their reply was I could have to pay $90 to change ticket plus the difference in cost of the ticket and would only receive credit for half the paid amount already paid.

Mon, Dec 24
IAH
Houston George Bush Intcntl
CUN
Cancun
13h 41m
Fri, Dec 28
CUN
Cancun
IAH
Houston George Bush Intcntl
2h 30m
Trip: 5 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 35,450 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
MCO
DEN
Mediocre 3.3

Nothing

The seats were so in comfortable and made my back hurt

CLE
TPA
Okay 4.0

The price.

Before boardong the Frontier gate rep kept barking on the mic to clear the gate if you wete not group 1. Group 2, etc. She was sharp and had aytitude in her voice. There are better ways to get people to do something than to keep barking at them. A passenger had her cell ph on speaker and was very loud, before take off and immediately at touch down.

DEN
ALB
Mediocre 2.0

Nothing

Poor food choices, beverage purchaces mandatory, seats do not recline, excessive Frontier credit card sales pitch and most of all, expectation of gratuity for services.

PDX
DEN
Mediocre 2.6

Nothing

Poor and confusing nternet communication for flight changes, delays and checki-in capibility, prior to flight. Obtaining bording passes. Ticket purchase stated $148.00 price charged sraref $191.00. My frequent flyer account locked and then when I did get help my prior air miles were set back to zero. Upon arrival to Denver faulty equipment delayed disembarking for 25 mins. Excessive bag expenses and seats do not recline,

SLC
DEN
Good 6.0

Richard along with the other flight attendants were super nice and helpful with anything needed.

Seats not comfortable, didn’t have any food

Fri, Nov 16
IAH
Houston George Bush Intcntl
CUN
Cancun
11h 40m
Sat, Nov 17
CUN
Cancun
IAH
Houston George Bush Intcntl
2h 28m
Trip: 2 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,013 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
DUB
YVR
Good 6.3

Smooth flight, mostly friendly staff, good food

We paid extra for seats with additional leg room and knowing the first row of these is at a wall with no room for feet with legs extended, we requested a different row. We did not get this though we were told we did AND paid for it.

SAN
YYZ
Okay 4.0

Seats on Air Canada Rouge are awful.

YYZ
IAH
Excellent 8.0

Great

LGA
YYZ
Good 6.0

The flight was on time. The plane was clean. The temperature in the plan was good.

It was a little more turbulent than I expected.

YUL
MRS
Okay 4.3

Movie app required, but not compatible with laptop. Seats were worn. Could not complete work tasks as no internet available.

Mon, Dec 24
IAH
Houston George Bush Intcntl
CUN
Cancun
7h 12m
Thu, Dec 27
CUN
Cancun
IAH
Houston George Bush Intcntl
12h 27m
Trip: 4 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 715 reviews
Overall
7.0
Boarding
7.0
Comfort
6.6
Crew
7.4
Entertainment
5.2
Food
5.5
MEX
CUN
Mediocre 2.0

nothing of the flying company I liked the bags have cost, the snaks also have terrible cost company I do not return to travel by volaris

nothing of the flying company I liked the bags have cost, the snaks also have terrible cost company I do not return to travel by volaris

MEX
LAX
Mediocre 2.0

Nothing

No TSA Pre Dirty plane Rude staff

MXL
MEX
Okay 5.3

Very nice crew

Departure 35 minutes late.

MEX
JFK
Mediocre 2.0

Nothing. Literally nothing positive.

They charge for everything. Even if your luggage overweight is 0,2 kg.

MEX
JFK
Mediocre 2.3

Cheap flight

Really unconfortable plane and flight hostess weren’t able to deal with situations.

Wed, Oct 10
IAH
Houston George Bush Intcntl
CUN
Cancun
2h 17m
Thu, Oct 18
CUN
Cancun
IAH
Houston George Bush Intcntl
2h 31m
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 39 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
IAH
CUN
Excellent 8.0

Can't beat a direct flight from Houston to sunny Mexico!

IAH
CUN
Good 6.0

The visitor documents could have been passed out sooner. We didn't babe much time before landing to complete and instructions were not very clear.

IAH
CUN
Excellent 10.0

Great service great equipment and great prices!

Nothing

IAH
CUN
Excellent 10.0

No carry-on charge, free beverages, in flight entertainment, great movie selections

IAH
CUN
Excellent 8.3

being my first time flying international everything went smooth. The staff was very helpful.

This flight went smooth, I was very pleased with it.

Thu, Oct 11
IAH
Houston George Bush Intcntl
CUN
Cancun
2h 12m
Sat, Oct 13
CUN
Cancun
IAH
Houston George Bush Intcntl
2h 31m
Trip: 3 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 19 reviews
Overall
5.7
Boarding
6.1
Comfort
5.3
Crew
6.5
Entertainment
4.6
Food
4.7
IAH
CUN
Excellent 8.0

Fast flight. Great overall

Turbulence

LBE
MCO
Okay 4.0

The crew added alil comedy to their inflight instructions.

I’m not overweight. My BMI is within a healthy range. But the row they had us sitting in was way too small. And I’ve flown spirit before. The arm rests wouldn’t move so I could even sit back into the seat all of the way even. I don’t care about getting the extra frills of snacks and drinks, but at least provide a seat that I’m not bruising myself just to get into!

IAH
CUN
Mediocre 2.0

Told agents that my wife is Russian, but is a permanent resident, so they told me to put the resident card number on her reservation, but did not mention anything about her Russian passport being needed. So once we discovered that we needed my wife's passport, I contacted Uber to pick me up. take me home, so I could get her passport, but, since her reservation was in her married name, the agent had to redo her reservation to her maiden name and we missed our flight. Also, since I had already checked in with one bag, the bag made the flight without us, as it was not in the Houston airport.

IAH
CUN
Good 6.0

On time deoarture and arrival. Wheel hair assist was great. For a short flight seats were comfortable. Baggage arrived with us.

MDE
FLL
Mediocre 2.0

0

Paid $360 for the ticket to visit someone who moved away before my trip. Explaining this to Spirit, their reply was I could have to pay $90 to change ticket plus the difference in cost of the ticket and would only receive credit for half the paid amount already paid.

Thu, Sep 27
IAH
Houston George Bush Intcntl
CUN
Cancun
8h 27m
Mon, Oct 1
CUN
Cancun
IAH
Houston George Bush Intcntl
2h 20m
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,863 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.8
Food
6.7
PHL
LIS
Okay 4.6

Broken seat headrest No in-flight entertainment except small screen rows away Reading lights didn’t work properly Flight attendant call signal beeped for first 2+ hours and no one could fix

MEX
MIA
Excellent 8.3

Good job of the tripulation

Audio of Entertainment, maybe was the headphones, but was not good

CDG
ORD
Excellent 9.0

Crew was super nice The plane was clean with a lot of power outlets, good WiFi, etc

We were almost an hour late

LAX
LHR
Excellent 8.3

Crew was nice and accommodating, and movie selection was great. Flight got was smooth, too.

The Tiny seats. I’m smaller (5’7 135 lbs) and was sitting next to a regular sized man (6’ 175lbs) and we had no room.

EWR
ORD
Excellent 8.4

Flight left on time. Pilot had a sense of humor.

Entertainment seemed canned

Fri, Sep 28
IAH
Houston George Bush Intcntl
CUN
Cancun
14h 22m
Fri, Oct 5
CUN
Cancun
IAH
Houston George Bush Intcntl
11h 20m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,065 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
MEX
YVR
Good 7.0

The cabin was kept quiet, dark and orderly for the night flight.

Same as above. The seat in economy is truly an endurance test. No way to go to sleep.

DFW
MEX
Excellent 10.0

Disponibilidad y ayuda del personal desde el primer momento que llegas a la ventanilla a documentar. EXCELENTE!! servicio.

MEX
GRU
Excellent 8.0

The flight attendant for this flight she was really nice and friendly good!! Nothing compared to my flight from LAX TO CDM..

The aircraft was late we stay in the aircraft for 1 hour not doing nothing cuz the in flight entretenimient was block until the aircraft was out to take off

OAX
MEX
Mediocre 2.0

The service was basically nonexistent to help fix. Sitting in tarmac at another unplanned airport - w no announcement from the calf! - I thought to call Aeromexico to have them help me reschedule. the agent didn’t understand the issue and couldn’t figure out why I was at an unplanned airport though I shared this w them multiple time. Amazing the flight system was not updated. Finally reaching my connection airport the counter help was terrible and in spite made me go through some special security to get my bag. I was treated like a criminal ... after arriving at the desk the new agent said it was no problem that my bag was checked thru. Exiting I was again given the once over... plenty more but Aeromexico, nah.

The service was basically nonexistent to help fix. Sitting in tarmac at another unplanned airport - w no announcement from the calf! - I thought to call Aeromexico to have them help me reschedule. the agent didn’t understand the issue and couldn’t figure out why I was at an unplanned airport though I shared this w them multiple time. Amazing the flight system was not updated. Finally reaching my connection airport the counter help was terrible and in spite made me go through some special security to get my bag. I was treated like a criminal ... after arriving at the desk the new agent said it was no problem that my bag was checked thru. Exiting I was again given the once over... plenty more but Aeromexico, nah.

LAX
MEX
Okay 4.0

The flight attendants they have attitude really bad I think u guys should check your employees.

Fri, Oct 12
IAH
Houston George Bush Intcntl
CUN
Cancun
2h 13m
Thu, Oct 18
CUN
Cancun
IAH
Houston George Bush Intcntl
2h 31m
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 39 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
IAH
CUN
Good 6.0

The visitor documents could have been passed out sooner. We didn't babe much time before landing to complete and instructions were not very clear.

IAH
CUN
Excellent 8.0

Can't beat a direct flight from Houston to sunny Mexico!

IAH
CUN
Excellent 10.0

The flight attendants were top notch.

It was a very nice flight.

IAH
CUN
Mediocre 2.3

Will probably not a se UA for another flight

IAH
CUN
Okay 4.6

Not much. We did arrive intact. Crew was pleasant

Heh, it's 2017 and the halcyon days of travel are long gone . . . unless you're willing to shell out money . . . and more money. . . and more money. Flying is a demeaning experience where the airlines nickel and dime you for everything. Seats in economy are miniscule, your neighbors are in your laps, the food is objectionable and costly, entertainment non-existent or costly. Customers are cash cows who can be sucked dry for every amenity.

Sat, Oct 13
IAH
Houston George Bush Intcntl
CUN
Cancun
2h 12m
Sat, Oct 20
CUN
Cancun
IAH
Houston George Bush Intcntl
2h 31m
Trip: 8 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 19 reviews
Overall
5.7
Boarding
6.1
Comfort
5.3
Crew
6.5
Entertainment
4.6
Food
4.7
IAH
CUN
Okay 5.3

The airline is no thrill Airline so the only thing good about the airline is the cost...

They don’t offer water...

IAH
CUN
Mediocre 2.6

Nothing

The seats, the plane, and the lack of free drinks and snacks really made this a horrible airline.

BDL
FLL
Excellent 10.0

Everything

I purchased a seat and someone else was sitting in the seat. I had to be reassigned to a different seat.

IAH
CUN
Good 6.0

On time deoarture and arrival. Wheel hair assist was great. For a short flight seats were comfortable. Baggage arrived with us.

IAH
CUN
Okay 5.3

Boarding was efficient

The planes were alarmingly old. They were not comfortable and while I'm sure they do safety checks, there was so much flexing, rattling, and groaning that it did not feel safe. On our way out of the country - they did not have pens to fill out the customs forms, and told us that if we made a mistake we were out of luck because they didn't have extras. It should be more clear (before purchase) that the price for any bag (even a carry on) is so high - it raises the price of the ticket $100 which is significant On arrival in US they NEVER told us what carousel our bags were on, it was not posted, even on the carousel... it took us forever to find them

Mon, Oct 1
IAH
Houston George Bush Intcntl
CUN
Cancun
15h 24m
Fri, Oct 5
CUN
Cancun
IAH
Houston George Bush Intcntl
8h 26m
Trip: 5 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,065 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
LIM
MEX
Good 7.3

Efficient and respectful staff. Treat to have wine with the pasta dish that was served.

I am only 5'2...a short woman so the seat does not fit me . My feet can not rest on the floor and the headrest does not adjust for me. It makes for a most uncomfortable 18 hours from Lima.

OAX
MEX
Mediocre 2.0

The service was basically nonexistent to help fix. Sitting in tarmac at another unplanned airport - w no announcement from the calf! - I thought to call Aeromexico to have them help me reschedule. the agent didn’t understand the issue and couldn’t figure out why I was at an unplanned airport though I shared this w them multiple time. Amazing the flight system was not updated. Finally reaching my connection airport the counter help was terrible and in spite made me go through some special security to get my bag. I was treated like a criminal ... after arriving at the desk the new agent said it was no problem that my bag was checked thru. Exiting I was again given the once over... plenty more but Aeromexico, nah.

The service was basically nonexistent to help fix. Sitting in tarmac at another unplanned airport - w no announcement from the calf! - I thought to call Aeromexico to have them help me reschedule. the agent didn’t understand the issue and couldn’t figure out why I was at an unplanned airport though I shared this w them multiple time. Amazing the flight system was not updated. Finally reaching my connection airport the counter help was terrible and in spite made me go through some special security to get my bag. I was treated like a criminal ... after arriving at the desk the new agent said it was no problem that my bag was checked thru. Exiting I was again given the once over... plenty more but Aeromexico, nah.

MTY
MEX
Mediocre 2.0

NOTHING

2.5 HOURS DELAYED

MEX
GRU
Excellent 8.0

The flight attendant for this flight she was really nice and friendly good!! Nothing compared to my flight from LAX TO CDM..

The aircraft was late we stay in the aircraft for 1 hour not doing nothing cuz the in flight entretenimient was block until the aircraft was out to take off

MEX
SFO
Excellent 8.3

Not being able to choose an aisle seat made the flight uncomfortable for me and my neighbors

Tue, Oct 16
IAH
Houston George Bush Intcntl
CUN
Cancun
10h 44m
Tue, Oct 23
CUN
Cancun
IAH
Houston George Bush Intcntl
2h 20m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,863 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.8
Food
6.7
LAS
DCA
Good 7.0

Paid for gogoinflight, then is had a big error red screen, that said keep trying back in a few minutes. Never worked. Was not happy. Long flight.

CLT
JFK
Mediocre 3.3

The seats in coach were too narrow for comfort...and I'm a medium size.

PHL
LIS
Okay 4.6

Broken seat headrest No in-flight entertainment except small screen rows away Reading lights didn’t work properly Flight attendant call signal beeped for first 2+ hours and no one could fix

JFK
ORF
Mediocre 3.6

Nice crew

Flight was 55 minutes late leaving making me miss my connection home. Awesome.

CLT
GSO
Mediocre 2.0

Delayed, poor info, no snacks, not even water. Lady at gate was rude. And unpleasant. Nobody kept us informed correctly and when we asked we were treated unkindly. Horrible experience with AA. Will avoid

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