Find Cheap Flights from Houston Hobby & other airports to Mexico City Benito Juarez (HOU - MEX)

Arrived earlier than expected. Were seated in the emergency row, great legroom. Leather seat, comfortable.

Boarding was late. Had to wait.

The airline personnel couldn't have been more kind, courteous and professional. The airplane itself was in excellent condition, and the entertainment had the potential of being very good,

There were seemingly nonstop commercials that were running on the screen, and being broadcast throughout the entire cabin. Bring your earplugs if you don't want to be bombarded by commercials for two thirds of the flight.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

The flight attendants were very courteous and helpful in finding seats

The flight was on delay from Aguascalientes to Mexico city and from Mexico city to tijuana

I liked that I got to my destination without anything missing.

There was a two hour delay which was horrendous

Good customer service from the crew.

The flight was delayed.

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

AC was broken. They could at least give you a second cup of water. Tired of being treated like an animal

Airport

Nothing worth mentioning.

Their food makes you feel punished for flying economy

The flight itself was good snacks were good

Delays and two of my laggage did not arrive on my flight .To make things worse when I recieved my laggage the next day, there was four brand new pants missing.I will not consider this airline for future flights.

I love the easy flow boarding system.