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Pros: "Good service"

Pros: "Attendants appeared intolerant and impatient. Not the pleasant courteous crew flying into Japan."

Pros: "Flight was half full so was able to take aisle seat."
Cons: "Fight attendant service was poor. Even getting water for meal, the attendant 'forgets' to bring it."

Pros: "Everything. Was just outstanding."
Cons: "No complaints"

Pros: "Always a good crew .. they go out of their way to make sure you are comfortable."

Cons: "The father next to me that spilled two drinks on me. I didn't even get an apology. Beyond sold out plane too..."

Pros: "Everything was perfect! Thank you for a great experience!"

Pros: "Nicest flight attendants, good food. Best international flight I've had."

Pros: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."

Pros: "Crew very helpful and courteous"
Cons: "None"

Pros: "Fare price was unbelievable. JAL and AA combined to make my flight very pleasurable and memorable. This first leg, on AA was smooth and allowed me to go to my connecting flight easy without having to go out of security and back into the international section of LAX"

Pros: "I am all right for travelling by Japan airlines this trips to Taipei. My hometown."

Pros: "Had Hindu vegetarian meals, which were good for airplane food and much better than the "standard" fare for the rest of the plane. The flight attendants were very nice and helpful."
Cons: "Space under the seat in front of me was very cramped - a large box for electronics got in the way and made it difficult to get into a comfortable position, which is tough for an 11-hour flight.. The plane was completely full, and my husband and I had to sit in separate rows - I was never able to switch the seats, even though I called several times and tried at the airport as well. Entertainment selection not as good as the American flight out. The JAL website (English version at least) is not very easy to use."

Pros: "Asian vegetarian meal"
Cons: "limited rest room facilities"

Pros: "Food"

Pros: "Food was great, plenty of room, lots of movies"

Pros: "Seats were comfortable and plenty of leg room. Food is much better than US airlines and so as the service! Will fly JAL from now on."

Pros: "food was great movies are updated flight attendants are professional and courteous"

Pros: "The flight was great! Premium Economy on JAL is worth the price. The leg rest was a huge perk and luckily nobody was sitting next to me so it felt extra roomy!"
Cons: "The entertainment selection wasn't as robust as other flights. I had to make sure and "save" things for the flight back so I wasn't bored. I always pack a book or game along the way, so it really wasn't that much of an issue."

Cons: "Didnt realize that Veg Meal, i needed to explicitly request while checking in. ended having bread butter and deserts"

Pros: "I forgot to make prior arrangements for a special meal due to allergy concerns. I notified the crew onboard, and they were attentive to my issue and helped me avoid certain foods which may cause an allergy attack."
Cons: "The seats felt very dated and uncomfortable. The entertainment options were very limited."

Pros: "JAL ' service is nice."
Cons: "I didn't like MSG in food."

Pros: "The flight attendants are very friendly and polite. The seats in economy are generous and as comfortable as they could be in economy on a 10 hour flight. The two meals provided were pretty good for food served on an airplane."
Cons: "Nothing really."

Pros: "the crews were very professional and caring. the food was the best of all so far"
Cons: "the only thing was this flight was delayed and we missed the flight at LAX, but JAL reserved a hotel room near by for us so that we were able to refresh ourselves and relax till the next flight. thank you JAL!"

Pros: "the AA flight to japan was the worst flight I've ever been on! tv sreen didn't work, space was tight, food terrible, two sets of headphones bad, I could go on but I don't even want to think about it anymore"
Cons: "getting off"

Pros: "excellent food,comfortable, easy check in process"
Cons: "my bag was deemed not carry onable by staff but I had checked to make sure measurements met carry on criteria"

Pros: "Service with a smile goes even longer for long flights. Excellent service throughout the flight. Loved the feeling of spaciousness, even in Economy. Great sleep as a result."
Cons: "Number of movies available in Entertainment was limited, especially compared to competitors like Singapore Airlines. Ran out of good choices on a long flight."

Pros: "The good: The food was tasty given we were on an airplane. Better entertainment selection than my AA flight to Japan. I prefer the 3-3-3 seat layout to the 2-5-2 because even though I had a middle seat there was only one person to get past in either direction."
Cons: "The bad: The plane was warm. I understand some people get cold, but since blankets are provided I would much prefer a colder plan than a warmer one. The warmth made it hard to sleep, which is a big problem on an overnight flight. JAL does not provide individual air vents to passengers seated where I was. I understand the reason for this, but I wish there was some way to get more comfortable. The seats were standard airline economy seats, roomy enough and with enough legroom for my sub-6-foot frame, but not the most comfortable."

Pros: "Best R/T I have had, service to food to cleanliness."

Pros: "Good food, real silverware, blanket and pillow provided to economy class, crew offering water and tea through the cabin constantly but unobtrusively."
Cons: "Long, long flight, not much leg room."

Pros: "I've been always flying with U.S. airlines this past several years just because transits are easier. I forgot about how friendly and nicer JAL crews are. Their food is much much better. They served us with a cup of Haagen-Dazs icecream for dessert while a Fatboy is normally served by other airlines. I was impressed by how spacious the foot area of their economy seat is. Because I felt quite comfortable, I slept five hours straight during the flight which is phenomenal to me. I will definitely fly with JAL again!"

Pros: "SERVICE was amazing and everything was very smooth"

Pros: "Apex suite offers plenty of privacy in business class though fewer stowage areas and generally less room to move about than reverse herringbone seats."
Cons: "JAL entertainment system had comparably fewer movie choices vs. many other airlines including American, United, and Delta. Surprising that Studio Cathay actually featured more Japanese films than the JAL Magic V system."

Pros: "Great movie selection, food was decent, good beverage service, good temperature in the cabin, good leg room"

Pros: "Clean and comfortable."
Cons: "Vegetarian Food, inflight entertainment was horrible. Even the air hostess approach Was unexpect from JAL. If it was any American carrier it's expected to have such service."

Pros: "The crew's attention to detail, service."
Cons: "Sort of bumpy flight."

Pros: "Customer service is great."

Pros: "Great 12hr flight"
Cons: "Loved everything!!"

Pros: "The people, let's be honest, the Japanese just have a genuine humble way about them, where they actually derive pleasure from providing quality service. In short, they are better human beings, and having a flight with them taking care of me, is a sort of heaven"
Cons: "Food quality."

Pros: "Japan Airlines was a pleasure, from beginning to end & in between. The flight attendants emulate joy in their service to others, they are observant to the clients' needs even before they are asked for help. In a long flight such as this was, it was obvious that they also tend to the comfort of the passengers by ensuring that the restrooms are always clean & presentable. Will fly them again whenever I have the opportunity."
Cons: "Can't say that I have ANY complaints at all!!"

Pros: "It was perfect!"

Pros: "Booked the flight on Japanese Airlines and the Jal flight to Japan was fantastic."
Cons: "What I didn't know was the Jal return flight to the US was operated by American Airlines. The flight was packed, my inflight entertainment was broken, my folding table was broken so all my meals had to be held up by my knees , and I had a kicking screaming baby seated behind me keeping me up the whole flight. The crew was very rude and irritated by the full flight so the service was also terrible. Never flying with AA again."

Pros: "Service N crew n entertainment."

Pros: "You guys couldn't be any more polite, attentive, courteous. There wasn't a moment during the flight that one of the flight crew was near in case you need something. Definitely best experience in an airline Thanks a thousand"

Pros: "Noting"
Cons: "We had a last minute flight change to extend my business stay in Asia. Our firm contacted JAL on 3/1 to extend the return date from 3/3 to 3/8. We were told that it was done and just call back on 3/7 to confirm flight. When we called back on 3/7, they said the flight was never rescheduled and could not find a voice recording of the request. Despite our offering of evidence of our other ticket from Osaka to TPE (3/3-3/8 round trip) showing that it was not a no-show, and we have phone records of calling JAL on 3/1. Nevertheless, their customer care center in CHINA was firm that it cannot be done. The money has been wasted. Ridiculous service for a 3,500 business class ticket."

Cons: "Old entertainment system, terrible food"

Cons: "Screen was small and movies start at certain times."

Pros: "Everything was great!"
Cons: "All was great!"

Pros: "Overall service was good"
Cons: "Entertainment choices were not good"

Pros: "I loved how the airline crew were very accommodating. This was an awesome experience. A+++"
Cons: "I have no complaints."

Cons: "For oversea traveling, food could and should be better. For our flight from AKL to BNE, we had to pay for our soft drink!!!"

Pros: "Nothing really!"
Cons: "I was coming from Sydney and I have to hurry up to take the other fly to Newark and didn’t have time to buy for nothing to eat but I was very surprised they didn’t offer me anything on the plane and when I ask they I have buy it online and didn’t have many choices anyway, I very disappointed with this fly."

Pros: "The crew were very polite and looked smart, I didn’t find them very personable at all though. The entertainment system is fantastic and my meal was ok I guess, I requested the low fat meal, probably should’ve just had the normal one."
Cons: "The seats are not very comfortable, very hard and textured seats that just don’t feel nice at all especially on a long flight. I weight about 11 stone (154 pounds) and even I felt like I was taking up a lot of room in my seat."

Pros: "The flight crew from the mel to lax route were excellent. One was especially attentive to my 2 toddlers and gave me a bit of a break, something that has NEVER happened in over 40 flights traveling with children."
Cons: "I think something was broken in our section (mel to lax) as it was uncomfortably hot and the flight crew tried to get it cooler but could not. I’ve never experienced a flight that was too hot, usually the opposite. It was stifling."

Pros: "in flight experience is above average"
Cons: "The computer system really needs a lot of improvement. We were checking in with our infant daughter and it took 50 minutes to check in with a senior person helping the check in person and phone calls to their technical assistance. We were told an infant is difficult in their system, and our dual national daughter was another layer of complication."

Pros: "The crew was friendly and professional, the food was good and offered frequently due to the long flight time (10.5 hours). The plane was comfortable even though nearly full. Overall, it was a good experience and I would definitely fly with Virgin Atlantic again."

Cons: "After 14 hours the seats were like sitting on spikes"

Pros: "Virgin atlantic is the best airline with Dreamliner"
Cons: "Nothing"

Pros: "On time."
Cons: "."

Cons: "During my flight from LAX to LHR I requested (pre-booked) a special meal (Asian Vegetarian). During the flight I was told there was no such request in their records and therefore I had to stay hungry for the entire duration of the flight. During my return flight from LHR to LAX the in flight entertainment system for my seat was not functional. I requested it to be reset several times and in spite of the hostess resetting it several times, it did not function. I had to stay without an entertainment system during the entire flight. This was my first time travel with Virgin Atlantic. I may never fly Virgin Atlantic again."

Pros: "Leg room in economy was good. Staff very professional and made a long flight bearable."
Cons: "At check in the name on my reservation read Ron, not Ronald which is on my passport. The second agent I was referred to was unpleasant and charging $100. Had same problem out of Seoul but there was no charge for the ticket change. My interaction with the second agent left a very bad taste in my mouth."

Pros: "Food, crew, entertainment great"
Cons: "Seat were very uncomfortable.. hard, not enough leg room and there was no way to sleep comfortably with the head rest that is set up so you can rest your head on it,but its awkward and hard an in the way..."

Pros: "Staff!"
Cons: "Food was awful. Sorry. Breakfast was unrecognizable. Landed hungry."

Pros: "I wish I knew the name of the crew on this flight so that credit is given where it's due. A female steward was incredibly kind to me. She allowed me space to cry in the back of the aircraft, and also gave me her personal tissues. Her care is the only reason I'd give this flight an 'okay.'"
Cons: "Unlike the incredibly kind woman, another woman on the crew was incredibly rude to me and to other passengers on the plane. She was very obviously annoyed with nearly everything on that flight. The restrooms were beyond disgusting. I have never flown on a flight with a restroom that awful; it smelled horrible and was filthy. It was reminiscent of a portable outhouse, no exaggeration. The pillow on my seat had makeup on it."

Pros: "The flight was on time."
Cons: "The floor at our feet had been spilled on during a previous flight and not cleaned. Bag was lost and not returned for 5 days. Crew during flight was flippant and disinterested in service...unless you were Economy+."

Pros: "I've had knee surgery and the flight attendants were very accommodating as to "make" and ice pack for me. The recline of the seats was impecible. The food was great. Overall, great flight."

Pros: "Food was good."
Cons: "Leg space was cramped. Parking was very far.food"

Pros: "Food, crew and overall experience was good"
Cons: "Got assigned seats all the way in the back. They were comfortable but would have preferred better seats."

Pros: "The crew were excellent."
Cons: "Seats were ridiculously uncomfortable. The seat cushions were worn and had no padding. Very few movie, Show, music and game choices to choose from. The audio input didn't work in my seat. Major fail for a 13+ hour flight."

Cons: "Seat cushion r not soft comfortable enough. R hard. Hard My butt"

Pros: "Very nice staff"

Pros: "Australian airports are wonderful."

Pros: "Food was good, crew was nice."
Cons: "Seat was broken. Button was stuck in so I couldn't keep the seat up. Also a light was stuck in the on position for the entire flight not allowing people to sleep."

Pros: "Plenty of snacks and great service, with comfy seats"
Cons: "My luggage did not make it to destination :("

Pros: "Staff was top notch in service and kindness"

Pros: "Having a not full flight and room to spread out. The Dreamliner is awesome. On time departure."
Cons: "The wifi did not work at all, and I think I was charged 3 times Landed 30 mins early and then waited an hour for the gate, I get that things happen but we have been on the plane for 11.5 hrs. Figure it out!"

Pros: "Great direct flight. Quit on the plane. Plenty of time to rest and sleep"
Cons: "Nothing"

Pros: "The crew where very attentive and helpful."
Cons: "The ticket agent was anal about 1-2 kgs for our checked luggage and even weighed our carry on luggage...which no agent had done on our entire trip from atlanta to melb. Seemed pointless and a hassle for 1-2 kgs."

Pros: "Dinner was fantastic! Excellent meal. Flight crew were terrific as well."
Cons: "Dislike the recent removal of onboard snacks. It's a very long flight. Nuts or chips or cheese and crackers would be very helpful. Had no idea this service was discontinued until way into the flight. Not sure why it was stopped. Btw I don't believe this was a Virgin Atlantic flight, I believe it was Virgin AUSTRALIA. Think you have names backwards on survey."

Cons: "Entertainment system was good, and I felt that you appeared to have more leg room in economy than other airlines."

Cons: "Both my departing flight and returning flight had broken wifi on it. Very bummed"

Pros: "ear plugs, eye mask, pillow and blanket provided. fruit, water and juice available without asking someone for it. adequate leg room, good movie selection and 2 meals with wine provided."

Cons: "You lost our luggage. We were able to pick up our luggage after the Sydney flight, but they never made it to Minneapolis. What I don't understand is why we were not able to get boarding passes and seat assignments when we did our check-in in Sydney? Why is that so hard? Also, when we were getting our boarding pass in LAX it was so confusing when it asked for checked bags. Our bags were already on a belt going to who knows where - were we supposed to check "yes"? If we had a boarding pass this would not have been an issue."

Pros: "great food and service!"
Cons: "It got a little cold in the cabin for a few hours."

Pros: "Crew was awesome and their service was great. I liked that they put snacks like fruit out to eat during the flight."
Cons: "The meals were terrible. I flew on VA a couple of years ago and the food was very good but it has really gone down since then."

Pros: "The crew"
Cons: "Food"

Cons: "Everyone was delightful during the entire flight."

Pros: "The flight from Sydney to LA was enjoyable"
Cons: "I was very disappointed that even though I booked through Virgin Australia when their partner Delta didn't get us to LA on time from Minneapolis, Virgin Australia said its Deltas fault, talk to them. They were not going to help."

Pros: "Nothing"
Cons: "Customer service was horrible - they were so rude on the plane Food was done by the time it was our turn I got food poising off of the breakfast horrible"

Pros: "The crew was great with updates. Checking in was a bit confusing though as not all the crew knew what was up. It was a very crowded day so it was bound to be a bit rough. Of my last four flights to London Virgin Atlantic was the best!"
Cons: "Heathrow was a bit confusing and it took a moment to get my bearings. The crew was a bit disorganized but that seemed to get solved quickly."

Cons: "Boarding process was unorganized. Food was mediocre compared to emirates. Video monitor was poorly designed and limited options on movies and languages. Crew is just average compared to other airlines Online checkin and seating choices were difficult to do and not user friendly"

Pros: "This was my 3rd time to fly to Brisbane, Australia. Love flying with Virgin Australia. They have great service and friendly staff."
Cons: "I brought my own padded seat, but it is a long flight, so it's best to get up and walk around as much as you can."

Pros: "Flight attendants were nice."
Cons: "Was denied the seat with extra legroom that my husband had paid for. One of my suitcases (zipper) opened on the conveyor belt, maybe it was tossed?"

Pros: "N/A"
Cons: "BYOjet cancelled my flight"

Pros: "Superior comfort, class, and style. The crew was friendly and accommodating, the pilots kept you up to date with flight info and departure/arrival time (and kept the seat belt light off almost the entire trip), the food was delicious and offered throughout, and the entertainment was top notch. Seats were comfortable (we had bulkhead row Space+ and they were worth every cent for the international long haul from LAX-BNE and SYD-LAX) and everyone got a pillow/blanket. We got premium noise-canceling headsets, water, and a little care kit including an eye mask and earplugs and a pen to fill out your travel documents. The overhead bin space was huge and we got two free checked bags of luggage up to 50lbs each (I don't know of that's standard or not, or if it came with Space+ seats). SERIOUSLY the best airline."
Cons: "Absolutely nothing. For a long haul flight, Virgin Australia is TOP NOTCH!"

Pros: "reservations easy to make (like most other airlines) A water bottle, blanket, headset & sleep kit on each seat. Seats were not so close together in coach that your knees were against your chin if the guy in front of you put his seat back. The planes I was on To/from LAX-BNE felt very spacious because of the interior height. 2 free checked bags."
Cons: "The food was mediocre--doughy stuff for both meals Not very tasty. The entertainment selection was nowhere near as good as on other airlines. Very Australia-heavy music, old films & TV shows available, as well as some new ones. But no live TV channels, not even current news."

Pros: "Flight crew was awesome in premium economy"
Cons: "The plane was really dirty!!!!"

Pros: "Flight was on the emptier side, so my boyfriend and I each got our own entire rows to lay down and sleep the entire flight. Which was great, since I had just spent 6h vomiting from bali belly on the previous flight. Liked that they accommodated my GF meal."

Pros: "Non stop"
Cons: "Food was not good, they served snacks and did not serve drinks with snacks. Seats were tight"

Pros: "I like everything about this airline... from the ticket prices, to their membership in Star Alliance, to their awesome customer service."

Pros: "second time my flight was delayed for no apparent reason"

Pros: "Food service and choice of meals was good. Nice movie and Show selection."
Cons: "The aircraft was dirty the bathroom was not up kept. The boarding process was horrible considering I’ve flown with Turkish Airlines before. The seat was extremely uncomfortable and the passengers were kicking the chair behind me and in front of me the entire time:/ The plane got really cold towards the end of the flight! The crew seemed irritated and we’re talking in the back quite a bit when we needed assistance. I was disappointed with this flight to be honest !"

Pros: "Nothing in particular"
Cons: "The food service was really bad. Not happy with the meal choice."

Cons: "My luggage just disappeared on my second leg to Istanbul. 2 email notifications that luggage was not found. Wrong contact phone number at initial report and was not addressed despite report and upload. Also a representative emailed that luggage was erroneously recorded as "delivered" which is not true. I still don't have my luggage after 14 days. No further responses despite extensive documentation and receipts. This is bad!!!"

Cons: "Seats"

Pros: "1) The vegan meals were outstanding. 2) The free movies helped a lot! 3) The Cherry Juice is Sooooo good!"
Cons: "I asked to be move from 13D (isle) to 23G (isle) They stuck me in 23E (middle) and insisted it was a middle."

Pros: "Every thing was ok"
Cons: "Nothing"

Pros: "I liked the food and the crew and the entertainment."
Cons: "I didn't like the trip two hours late."

Cons: "The flight was cancelled due to weather conditions, that's fine! I never found out till I had to contact the airlines and verify of this piece of information after I heard it from news. Kayak never notified me, nor offered any alternatives!! Poor service!"

Cons: "boarding the treat you like animals"

Pros: "One stewardess was very helpful, even though she could not speak English."
Cons: "13 1/2 hour flight three rows from the rear of the plane. I feel and smell like a sardine. The food was horrid. I tasted it, but thought best of eating it for fear of food poisoning. It also looked disgusting. Couldn't understand any of the announcements."

Pros: "really great service"

Pros: "Appreciate highten security checks giving "secured" feelings to passengers."
Cons: "Asian vegetarian meal was not as good for inbound flight as it was for outbound flight."

Pros: "I liked everything about this flight. As a first time international flyer, I couldn't have asked for a better Airline. They definitely went above and beyond to provide a great experience and vacation!!"
Cons: "The only suggestion would be more comfortable seats. Although, when flying for 13 hours any seat will feel uncomfortable. Turkish Airlines did an amazing job providing essentials to make us as comfortable as possible. I would definitely recommend this airline to others."

Pros: "they are good thank you very mush"

Pros: "Great service overall"

Pros: "Good flight with plenty of entertainment and food!b"

Pros: "Food was ok Service in plane was good"
Cons: "My chair would not recline easily. This happened twice now on Turkish airlines No wifi---not good Ticket counter attendant at airport check in should be more customer friendly Large groups and families check in at ticket counter should be different than that of one or two people check in Air hostesses in the plane seems too serious I did not like the screen setup on the tv"

Cons: "The cabin crew were no where to be seen most of the flight at all. Our food trays remained at our seat for far longer than any other flight or airline that I have been on. At the end, people were getting up to go to the flight attendants to give them their trays of food. Overall, the service left alot to be desired."

Pros: "Professional services especially from crews. Boarding/comfort/food/entertainment are good too."
Cons: "It is better that the food has Turkish style."

Pros: "that we got to check in 2 bags"
Cons: "-lost one of my bags"

Pros: "Two really good meals and there were snacks in the back for the time inbetween. The crew was friendly. This was the best flight I've experienced in a few years."
Cons: "Too little leg room. My knees touched the seat in front."

Pros: "Very bad experience i have to think twice before I book airfare now !!"
Cons: "They need to have emergency back up plans for the passengers who is stuck in the airport it must be international law!"

Pros: "Plane seats were comfortable."
Cons: "Got sick from food. Stewardress skipped over me for service."

Pros: "Nice hotel, meals, and transport, plus $$."
Cons: "Had to stay over two nights. Could not make original connection in Istanbul, stayed over at my expense. Flight overbooked, stayed over at Turkish Airlines expense."

Pros: "Movies!"
Cons: "This is one of the worst airlines I have flown with. I travel internationally frequently, I had used Turkish Airlines on a domestic flight in Turkey back in the 90's. It was a decent experience. So I decided to book my flight to Athens with Turkish Airlines. I bought a nonstop flight from LAX to with one and a half hour layover in Istanbul and then flying to Athens on the same day. I was assigned bulkhead seats on the way over. On the day of the Parcher at the Turkish airline counter in LAX I was informed that my seat assignments were changed. The agent could not/ would not give me a satisfactory answer as to why! During the course of the same conversation I was also informed that my layover Istanbul is not 1 1/2 hours, instead it is seven hours and I will be flying out to Athens The following day. My flight was randomly changed to a later flight without my knowledge! After a long wait at the ticketing counter, the manager switched us back to the original itinerary. Sadly it doesn't end here. The take off was about an hour and a half delayed. This was about exactly the same amount of time I had as layover Istanbul airport. I asked several flight attendants about how will Turkish Airlines will handle this delay as my connection to Athens was in jeopardy. Again not one flight attendant could give me a straight answer. Some said "well hopefully you will make it to the next flight". One said "the pilot we will make up for the lost time". I also noticed that my original bulkhead seat assignments were given to three ladies who were friends of a first class flight attendant! it was really annoying to watch the flight attendant bring them treats from the first class kitchen area. It was clear that our seats were intentionally switched as a special favor. Long story short, upon arrival we were told that the our connecting flight is at gate 501 only to find out there was no plane at the gate!! We never found out what happened to our original connection to Athens, but we ended up waiting an additional 5 1/2 hours in the airport for then next day flight. No explanation given, no accommodations provided, no apologies!"

Pros: "I liked the fact that they gave us two meals and offered drinks three times. I have gone on a different airline that charged for everything and wouldn't even sell water."
Cons: "The main dishes were okay and so were the desserts. For some reason the side dishes were weird and didn't taste as well."

Pros: "We had a connecting flight in Instanbul, Turkey, and a representative met us at our arrival gate from Rome and walked us through security and to our connecting flight to LAX. I thought that was great because we would've been completely lost if we had to do it on our own. Security check in was thorough. We had to go through security screening AGAIN (already did it in Rome and had to throw away our waters purchased in the airport), and two different lines for passport check. My husband had to go through a third security line because he had a carry-on. Boarding was well organized with passengers lining up by their boarding letter - no crowding - and people sitting at the back of the plane boarded first (after 1st class). The flight itself was great. The food was delicious. The orange juice tasted freshly squeezed. They gave us a water bottle, lots of current and blockbuster movies to choose from. They provided pillows, blankets, and earphones at no extra charge. Would definitely fly again."
Cons: "The seats were a little tight. They woke us when it was time to eat. Not sure why they didn't just let us sleep, and then give us our food when we woke up. Not really a big deal since I wanted to stay awake on the flight home, but I may have wanted to sleep."

Pros: "The entire experience was great, good meals, great entertainment system, wifi on board, great attention."
Cons: "The seats are not the most comfortable for such a long flight. My seat would not recline which made the super long flight feel even longer."

Pros: "Many entertainment choices."
Cons: "We were supposed to have 2 aisle seats but that did not happen. Neither of our seats would recline."

Pros: "Price"
Cons: "Worst airline I have flown, avoid if at all possible. We saved $400 each on a long haul flight from LAX connecting through IST and we should have spent the extra money. Flight attendants are extremely rude, not helpful, the food is terrible, the planes are all old Boeing 777-300 likely purchased second hand and seem to be falling apart on the inside. I saw flight attendants kicking, punching, and body slamming carts and other items to get them to fit in their racks in the kitchen areas, I hate to think what that means for safety of critical items. Just stay away for your safety and sanity"

Cons: "Changed boarding gate 3 times and then put us in a crowded stand up room only 10 minute shuttle to the plane where we then had to climb steep stairs with carry on luggage to enter the 777."

Pros: "Direct flight is good. Dinner was good."
Cons: "Food for dinner was good but lunch was not not great. Crew was very unfriendly to especially Turkish passengers. Short answer for questions and no smile at all especially the ones on our side."

Pros: "Food and crew were excellent, but one of the seats we were in had a fuzzy connection for the audio of the entertainment system."
Cons: "One of the seats we were in had a fuzzy connection for the audio of the entertainment system. There was a 2+ hr delay in an area with no food or restrooms, and the airline did not give any details or statuses, just kept delaying 30 minutes at a time."

Pros: "Service n presentation. On time departure n food auperb."
Cons: "Some entertainment screen not working."

Pros: "Entertainment is great. Food was pretty good, comparatively."
Cons: "Leg room is terrible. I mean, the worst I've ever experienced on a long-haul international flight, terrible. The only saving grace was that the middle seat was empty. Why they got rid of the Comfort Class seats, I have no idea. These seat are just plain awful."

Pros: "Almost every thing was good. The plane and seats were good. The movie selections were good. The crews were v good."
Cons: "For long flight over 13 hours, for main meal, the choice was only between 2 meat-meals. (1) Beef or (2) Chicken I was rather surprised and almost shocked that they did NOT have a option for vegetarian food. For any airline not to have any veg option in their main meal was I thought, fairly inconsiderate. The vegi food can be of any style - Turkish, Chinese or what ever. ."

Pros: "Nothing"
Cons: "Customer servos default equipment moving you to different seat Change the condition for your pet And they would not do anything to make it better my last time flying with Turkish airline"

Cons: "Too hot inside the aircraft"

Cons: "Very poor English (in the plane and in the IST airport) and very poor organization in the IST ariport"

Pros: "Service is always super nice ! Food is awesome. Snacks are great and I love the fresh squeezed orange juice. (They offer alcoholic beverages for who's interested, as well.) Kids menu is good, too."
Cons: "Seat spacing on a 13 hour flight is just about ok not to freak out ... Luckily one Neighbour was my 4 1/2 year old son and the other a very nice man who kept walking around a lot during the flight... seats felt hard and outdated as well."

Pros: "As usual, crew and food were superb!"
Cons: "Very long waiting before boarding. The flight was late, and the boarding was exhausting."

Pros: "everything"

Cons: "Lost my poor mother wheelchair and didn't help her kind of leaving her for hours in corner"

Pros: "Price and flight schedule Overhead compartment size is good Nice variety of films available"
Cons: "Inadequate leg room Touch screen difficult to control, varied from nonresponsive to overreaponsive Food: inedible "pide", only entree choice was kebab, they ran out of chicken. I was in the middle of the plane. Announcements usually unintelligilbe"

Pros: "The in-flight food and entertainment was excellent. They provide many options for food and drinks. The staff is also very attentive and will not hesitate to help you and provide you with everything that you need."
Cons: "I took a transatlantic flight to the USA and like many economy seats in al airlines, legroom was a problem. However, it was better than American Airlines. The seats in general are comfortable."

Pros: "I usually like Turkish Airlines and they're my carrier of choice. I prefer their planes, food, etc."
Cons: "The temperature in the cabin was freezing. After I asked flight attendant to turn it up, they did and for about half an hour it was fine, but then dropped again -- their blanket didn't even help. Also, maybe it's my imagination, but this time food quality seemed worse then usual."

Pros: "i love every thing about the crew they where all simple easy going people they did their best to make sure the flight and the demands of the passengers are been attained"

Pros: "Onboard service and food"
Cons: "Lack of communication from the captain, considering a 110 minute delay. Business class product is getting old and some of the seat functions were not operational."

Pros: "Very nice airplane and pleasant crew"

Pros: "Yes"
Cons: "Nothing. Flight was amazing"

Cons: "Klm is the best, even on a 40min they served small breakfast."

Cons: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Pros: "The crew was professional & friendly"
Cons: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Cons: "Everything was OK"

Pros: "economy plus seats were nice, great movie selection, especially international movies"
Cons: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Pros: "Yes"
Cons: "Everything was good"

Pros: "the drinks"
Cons: "seat reservation. having to pay for luggage...."

Pros: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Cons: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Cons: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Pros: "yes"
Cons: "not really"

Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Pros: "Friendly and efficient crew. Flights were on time if not even early."

Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Cons: "wasn't able to take the flight since I missed it"

Pros: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Cons: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Pros: "The staff tried to help me when it was evident we would not arrive on time"
Cons: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Pros: "Staff very pleasant"
Cons: "Evening snack was not the greatest breakfast was pretty food"

Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."

Pros: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Cons: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Pros: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Cons: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Pros: "Great food"
Cons: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Cons: "infotainment was down. Lost my luggage the flight was delayed"

Pros: "Fast boarding"
Cons: "The entertainment system wasn’t working for the whole 10 hour flight."

Pros: "Crew"
Cons: "N/a"

Cons: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Cons: "The streaming service didn’t work"

Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Pros: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Cons: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Pros: "My bagage broke"
Cons: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Cons: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Pros: "The cabin crew were pretty good. That's about all that was good."
Cons: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Pros: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Cons: "The food was okay, not that great."

Pros: "Thankful for coffee being served without charge. Not all airlines do that."

Cons: "old plane, tight and uncomfortable"

Cons: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Cons: "Service"

Pros: "Loved this 747! Crew was professional and food was very good."
Cons: "We had a long wait (25 minutes) at the gate because we were early."

Cons: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"

Pros: "Very good flight, excellent service and good food."

Pros: "delayed"

Pros: "They flew full speed to catch up with the delays."
Cons: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Pros: "everything"
Cons: "nothing"

Pros: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."

Pros: "crew"
Cons: "food"

Pros: "There's almost no padding to them and they're very narrow. I know it's nothing new but I'll keep complaining until something changes, if ever."
Cons: "The crew was wonderful, the food was extremely good for economy cabin standards."

Pros: "The flight was smooth and quick. Got to LA within 40 minutes."
Cons: "They could've provided some snacks."

Pros: "We could reschedule it. But only a week later."

Cons: "FLIGHT WAS CANCELLED IN THE LAST MINUTE, I WAS STRANDED IN LONDON AND HAD NO COMPENSATION"

Pros: "All of the flight attendants were extremely sweet!"

Cons: "It is difficult to get in and out of chair. I wish the chair handle would be moved up . Every time I needed to go to bathroom , I hurt myself."

Pros: "smooth flight"
Cons: "no dairy free food options"

Pros: "The crew was great! Very friendly and helpful."

Pros: "The crew and entertainment was great on this flight! Other than that, it is kind of hard to find positives."
Cons: "We were delayed by 30 minutes for whatever reason and then we were trapped in the air for 11 hours in tiny seats. The seat wasn't very comfortable and I didn't have much room to sit and for my legs. I had a stupid box under the seat in front of me with airplane stuff in it I guess, so that took up some room under the seat in front of me. I had my legs stretched in the aisle most of the flight. The food wasn't great, but what airline food is good? I was really expecting this aircraft to be like the Dream Liner, but overall it was just a big tin can in the sky."

Pros: "The plane was new and everything was up to par."
Cons: "There wasn't anything I didn't like other than flying in coach!"

Pros: "Regardless of many flights, this was my first experience with BA on transatlantic flights. And I was pleasantly surprised. Very well mannered crew, politeness, help, all... Food was great as well. Overall great first impression and definitely will fly again with BA."
Cons: "In general, it was ok, can't complain."

Cons: "Flight was 3 hours delayed, the previous flight lost our baggage and we arrived in LAX at 11. We then missed our connecting flight from LAX to PHX. British a Airways told us that they couldn't do anything about it and we had to stay the night in the airport and get on the next flight at 6am from southwest."

Pros: "Entertainment selection."
Cons: "The air was stale. No circulation. It made me sick."

Pros: "NA"
Cons: "Paid extra for seat- seriously? why??? No one else did and there was no extra leg room~ Make it fair for everyone!"

Pros: "I loved everything about the trip. From the aircraft to the crew. Jaime (flight attendant) became like a friend on that trip. I will use British Airways for every flight to Europe going forward."

Pros: "Food was great. Service was great"
Cons: "There were these metal boxes in floor and there was no leg room"

Pros: "The food and service was good."
Cons: "My luggage was damaged and when we tried to do a claimed over the phone they didn't give us much of an option. I didn't do it a the airport because I was traveling with a minor and my Morher who is 73 years old and after a 18 hour travel day they need to come home."

Pros: "Across to entertainment helped pass the time"
Cons: "On an 11 + hour flight it's extremely difficult if not impossible to get any sleep when you can barely move your seat back. Try removing some seats ...yes, I know impossible"

Pros: "ALL crew members were attentive, courteous, pleasant, and welcoming. Food & entertainment was better than other US based airlines. I'd definitely consider flying with BA again via Transatlantic route."

Pros: "Service onboard is always pleasant."
Cons: "Not a fan of British Airways business seats. It feels narrow, crowded (i counted 8 people per row?) and not private. You get much better seats on other airlines without having to pay first prices. Boarding was confusing for people that don't know that Club World means business. And food was bland."

Pros: "Flight was great service good. Food was good as well."
Cons: "Nothing"

Pros: "The food and the boarding crw comfortable"

Pros: "Good Service and acceptable food quality."
Cons: "Cramped economy seats w/AV box crowded foot space!"

Pros: "We enjoyed the entertainment on the flight. The crew was great too!"
Cons: "We were right in front of the restroom, closest to the back wall. We kept hearing the toilets flush and had to deal with all the people in line for the restrooms. It just felt a little crowded back there. Boarding wasn't ideal either. We were delayed 3 hours and couldn't get a confident update until we actually boarded. The only thing near the gate was a Starbucks that took cash only. That's more of a problem with the airport though. Overall, for an 11 hour flight, it was quite enjoyable."

Pros: "The food was good and the leg room was very good. The flight was on time."
Cons: "On both flight s going to LAX to London and London to LAX we were sitting in the back of the plan with all the families with noisy kids. on the flight to London I had two twins in one seat it was difficult for the mother and the children were all over the place. with a tantrum at the end of the flight because of having to have the seat belt on. On the flight home we were in the last row and all kinds of crying kids. If I ever fly again on British Air I want a seat further forward but if is hard to pre book your seat. We are in our 70's and would like a quieter area."

Pros: "Not a darn thing."
Cons: "The flights at Heathrow had been delayed all day, according to the pilot from Paris to London. Well all except the connection that I missed due to a lot of slow moving people and delayed take off. So I was directed to stand in the rebooking line to get on another flight. I stood in that line for over 6 hours! Once i finally reached the counter, I was told the next available flight wasnt until the next day, and that I would be put up in a hotel for the night. The hotel was an hour bus ride away (which I had to pay for), and my arrival at the Hotel was too late for me to use my meal voucher for dinner. There were many other issues as well regarding misplaced baggage, trying to charge me twice for my extra bag, along with several efficiency muckups causing insufferable delays. What a disaster"

Pros: "Nothing"
Cons: "Worst flight ever! Crew very unprofessional. The plane was filthy and most seats did not recline. It was a night flight but they were unable to turn the lights off. We took off almost an hour later because they did not have ice nor snacks."

Pros: "On time and nice."

Pros: "Excellent entertainment system! Food was good too!"
Cons: "Flight crew was snotty and condescending - put off by doing their job. We didn't ask for anything - they are just rude. Lost bag - 8 days later - still missing!!"

Pros: "Entertainment, food, drinks, service."

Pros: "Good service. Very gracious that the plane waited for us arriving late from Rome."

Cons: "Lost all our luggage"

Pros: "Nothing"
Cons: "Departure time was 4:10 pm, and they finished boarding at 4:45 pm. Then we had to sit in the plane on the tarmac for another 2 hours, while the captain kept coming up with the weirdest excuses about why we are delayed. First they had to do a manual passenger head count, because the numbers didn't add. After an hour, he says they are finally done counting and are waiting for the truck to push the plane on to the runway. He says that since this is a A380, it needs a bigger truck that is in short supply at Heathrow!! He came on the intercom few more times in the next hour with more excuses about why we are delayed, but by then I was too mad to remember what the hell he was saying."

Pros: "I booked a window seat and the booking was dropped, but there was a special to upgrade to economy plus and things worked out just fine. Food was good, and seat comfortable in economy plus"
Cons: "they messed up the booking The added compartment next to the window did not open and was a waste of space."

Pros: "Heathrow Terminal; Check in easy. Staff knowledgable Security smooth until you reach carry on check. Disorganized area very cramped, 3-4 individuals at a time to place items in trays."
Cons: "Gate not assigned until 1 hour before boarding but this issue would be workable if the assigned gate is A. I am 68 years old the trek to gate C was ludicrous."

Cons: "Having to collect my luggage in philidelphia then check my bag again for the transfer to lax."

Pros: "Food was good"

Pros: "The actual aircraft was well maintained and inviting. The crew and the food, as always, was outstanding."
Cons: "Two things: 1) My screen wasn't functioning properly. I did tell a crew member and she re-started it for me; but, it continued to glitch and was, for the most part, unusable. (The touch screen was unresponsive and kept getting stuck). 2) When the person in front of me reclined, her seat was very close to my face, giving me very little room. I didn't want to do the same thing to the person behind me, so I kept my seat upright, which didn't help. I only got up once during the whole flight and I know it was uncomfortable for the reclining person because there was no way to exit without jostling her."

Pros: "Good selection of movies. Flight attendant super nice. Provided plenty of drinks with meals and brought around water and juice in between."
Cons: "Too many sweet things in meals."

Cons: "Unfriendly flight attendants (with exceptions), mostly older women with seniority and nothing to spare in terms of customer care. Food service was very very basic for a flight of this duration (>10 hours)."

Pros: "Cabin Crew were great"
Cons: "Food was OK but the chicken wrap was awful."

Pros: "The original BA codeshare flight delayed by 19 hours, to the next day. They sent an email requesting not to come to the airport until the next day for the rescheduled time. After insisting on an alternative, we were put on Jet Airways flight at the last minute."
Cons: "Very poor systems, as they manually communicated with Jet, and would not waitlist on the Jet system even though Jet requested it. Despite putting us on Jet, they changed the connecting flight to the next day, connecting with the rescheduled BA flight! On reaching London, had to ask them to rebook on the original connecting flight, as we had taken alternate JET flight!"

Pros: "We've met one nice and polite employee from British Airways."
Cons: "The plane was delayed and no reason was given. My boyfriend got selected for a 'random' security check and because he helped carry my bag for two seconds they had to check that one as well. As a result we were the last people to board and delayed the plane even more and then announced to everyone as we were boarding that we're now ready to leave so we got dirty looks from everyone. They straight up didn't even take our luggage on the plane and got an email while landing that we won't be getting it until the next day. The cabin was very, very warm, they barely turned on the AC after asking them, awful food and no option to buy another. And worst of it all all everyone was so rude, no one apologized for the luggage or for anything really. This was the return home from our holiday trip, where British also lost our luggage (more than half of the trip we had no clothes and had to buy new ones), we were delayed by almost a day and had to add an extra stop to our anyway very long trip. And had an 'amazing' British Airways employee ask us why would she apologize for us being delayed for so long, it's not her personal fault. We still don't know the reason for the delay, btw. That was at no times communicated."

Cons: "Although I was in business class the service seemed unattentive and sparse. The crew did not check for passengers needing additional drinks and did not clear the empty glasses until almost the end of the flight. Overall, the crew seemed more suited to economy class than business class."

Pros: "Organized boarding, nice and friendly flight attendants"
Cons: "Food was mediocre at best, seats uncomfortable for such a long flight"

Pros: "The best-flight entertainment I have ever had on a trans-Atlantic flight. The flight also arrived forty minutes earlier than estimated."

Pros: "Well it was operated through American Airlines so it wasn't BA. I don't understand why they do that. And I didn't know it at time of booking. Anyway flight was annoying at first bc it took 10 years to take off. The crew was so so. There was a rude attendant who was male and a really nice one. The guy seemed irritated to be working or asked any questions. The food was decent. And I was lucky to get my own row. So I slept the whole 10 hours. I'd have to check the plane next time I flew with American. The plane on way out of states was awful!!! So it was meh overall."
Cons: "Rude attendant Wouldn't let me use bathroom while it talking 30 years to take off."

Pros: "On my way to Dublin it was good service everything went smooth boarding, crew and food"
Cons: "On the way back from Dublin I did not like the fact the airplane did not have any entertainment. It is a long trip and just to sit down for more than 10 hours is difficult."

Pros: "Great seats, comfortable plane"
Cons: "The Baby bassinet is a bit small and like a beach lounge chair. It looked like our son was about to be fired out of a catapult."

Pros: "They checked our passports and we boarded immediately after, at the same speed. It was a perfect pace. No gaggle or cattle call."
Cons: "The ride was extremely uncomfortable but that is the fault of the A380. If you are in the cheap seats, look into another airplane. It's simply terrible."

Cons: "I've flown BA before however don't recall my knees pressed up against the seat in front of me and I'm only 5'4"! Maybe this was an older plane? The crew in the area was fine. Awkwardly slept most of it with a coarse old blanket so it all worked out. Can't imagine if any medium to tall persons flying economy. I would recommend requesting the bulk head seat if you cherish some leg room."