Find cheap flights from Italy to Los Angeles

Cons: "For oversea traveling, food could and should be better. For our flight from AKL to BNE, we had to pay for our soft drink!!!"

Pros: "Nothing really!"
Cons: "I was coming from Sydney and I have to hurry up to take the other fly to Newark and didn’t have time to buy for nothing to eat but I was very surprised they didn’t offer me anything on the plane and when I ask they I have buy it online and didn’t have many choices anyway, I very disappointed with this fly."

Pros: "The crew were very polite and looked smart, I didn’t find them very personable at all though. The entertainment system is fantastic and my meal was ok I guess, I requested the low fat meal, probably should’ve just had the normal one."
Cons: "The seats are not very comfortable, very hard and textured seats that just don’t feel nice at all especially on a long flight. I weight about 11 stone (154 pounds) and even I felt like I was taking up a lot of room in my seat."

Pros: "The flight crew from the mel to lax route were excellent. One was especially attentive to my 2 toddlers and gave me a bit of a break, something that has NEVER happened in over 40 flights traveling with children."
Cons: "I think something was broken in our section (mel to lax) as it was uncomfortably hot and the flight crew tried to get it cooler but could not. I’ve never experienced a flight that was too hot, usually the opposite. It was stifling."

Pros: "in flight experience is above average"
Cons: "The computer system really needs a lot of improvement. We were checking in with our infant daughter and it took 50 minutes to check in with a senior person helping the check in person and phone calls to their technical assistance. We were told an infant is difficult in their system, and our dual national daughter was another layer of complication."

Pros: "The crew was friendly and professional, the food was good and offered frequently due to the long flight time (10.5 hours). The plane was comfortable even though nearly full. Overall, it was a good experience and I would definitely fly with Virgin Atlantic again."

Cons: "After 14 hours the seats were like sitting on spikes"

Pros: "Virgin atlantic is the best airline with Dreamliner"
Cons: "Nothing"

Pros: "On time."
Cons: "."

Cons: "During my flight from LAX to LHR I requested (pre-booked) a special meal (Asian Vegetarian). During the flight I was told there was no such request in their records and therefore I had to stay hungry for the entire duration of the flight. During my return flight from LHR to LAX the in flight entertainment system for my seat was not functional. I requested it to be reset several times and in spite of the hostess resetting it several times, it did not function. I had to stay without an entertainment system during the entire flight. This was my first time travel with Virgin Atlantic. I may never fly Virgin Atlantic again."

Pros: "Leg room in economy was good. Staff very professional and made a long flight bearable."
Cons: "At check in the name on my reservation read Ron, not Ronald which is on my passport. The second agent I was referred to was unpleasant and charging $100. Had same problem out of Seoul but there was no charge for the ticket change. My interaction with the second agent left a very bad taste in my mouth."

Pros: "Food, crew, entertainment great"
Cons: "Seat were very uncomfortable.. hard, not enough leg room and there was no way to sleep comfortably with the head rest that is set up so you can rest your head on it,but its awkward and hard an in the way..."

Pros: "Staff!"
Cons: "Food was awful. Sorry. Breakfast was unrecognizable. Landed hungry."

Pros: "I wish I knew the name of the crew on this flight so that credit is given where it's due. A female steward was incredibly kind to me. She allowed me space to cry in the back of the aircraft, and also gave me her personal tissues. Her care is the only reason I'd give this flight an 'okay.'"
Cons: "Unlike the incredibly kind woman, another woman on the crew was incredibly rude to me and to other passengers on the plane. She was very obviously annoyed with nearly everything on that flight. The restrooms were beyond disgusting. I have never flown on a flight with a restroom that awful; it smelled horrible and was filthy. It was reminiscent of a portable outhouse, no exaggeration. The pillow on my seat had makeup on it."

Pros: "The flight was on time."
Cons: "The floor at our feet had been spilled on during a previous flight and not cleaned. Bag was lost and not returned for 5 days. Crew during flight was flippant and disinterested in service...unless you were Economy+."

Pros: "I've had knee surgery and the flight attendants were very accommodating as to "make" and ice pack for me. The recline of the seats was impecible. The food was great. Overall, great flight."

Pros: "Food was good."
Cons: "Leg space was cramped. Parking was very far.food"

Pros: "Food, crew and overall experience was good"
Cons: "Got assigned seats all the way in the back. They were comfortable but would have preferred better seats."

Pros: "The crew were excellent."
Cons: "Seats were ridiculously uncomfortable. The seat cushions were worn and had no padding. Very few movie, Show, music and game choices to choose from. The audio input didn't work in my seat. Major fail for a 13+ hour flight."

Cons: "Seat cushion r not soft comfortable enough. R hard. Hard My butt"

Pros: "Very nice staff"

Pros: "Australian airports are wonderful."

Pros: "Food was good, crew was nice."
Cons: "Seat was broken. Button was stuck in so I couldn't keep the seat up. Also a light was stuck in the on position for the entire flight not allowing people to sleep."

Pros: "Plenty of snacks and great service, with comfy seats"
Cons: "My luggage did not make it to destination :("

Pros: "Staff was top notch in service and kindness"

Pros: "Having a not full flight and room to spread out. The Dreamliner is awesome. On time departure."
Cons: "The wifi did not work at all, and I think I was charged 3 times Landed 30 mins early and then waited an hour for the gate, I get that things happen but we have been on the plane for 11.5 hrs. Figure it out!"

Pros: "Great direct flight. Quit on the plane. Plenty of time to rest and sleep"
Cons: "Nothing"

Pros: "The crew where very attentive and helpful."
Cons: "The ticket agent was anal about 1-2 kgs for our checked luggage and even weighed our carry on luggage...which no agent had done on our entire trip from atlanta to melb. Seemed pointless and a hassle for 1-2 kgs."

Pros: "Dinner was fantastic! Excellent meal. Flight crew were terrific as well."
Cons: "Dislike the recent removal of onboard snacks. It's a very long flight. Nuts or chips or cheese and crackers would be very helpful. Had no idea this service was discontinued until way into the flight. Not sure why it was stopped. Btw I don't believe this was a Virgin Atlantic flight, I believe it was Virgin AUSTRALIA. Think you have names backwards on survey."

Cons: "Entertainment system was good, and I felt that you appeared to have more leg room in economy than other airlines."

Cons: "Both my departing flight and returning flight had broken wifi on it. Very bummed"

Pros: "ear plugs, eye mask, pillow and blanket provided. fruit, water and juice available without asking someone for it. adequate leg room, good movie selection and 2 meals with wine provided."

Cons: "You lost our luggage. We were able to pick up our luggage after the Sydney flight, but they never made it to Minneapolis. What I don't understand is why we were not able to get boarding passes and seat assignments when we did our check-in in Sydney? Why is that so hard? Also, when we were getting our boarding pass in LAX it was so confusing when it asked for checked bags. Our bags were already on a belt going to who knows where - were we supposed to check "yes"? If we had a boarding pass this would not have been an issue."

Pros: "great food and service!"
Cons: "It got a little cold in the cabin for a few hours."

Pros: "Crew was awesome and their service was great. I liked that they put snacks like fruit out to eat during the flight."
Cons: "The meals were terrible. I flew on VA a couple of years ago and the food was very good but it has really gone down since then."

Pros: "The crew"
Cons: "Food"

Cons: "Everyone was delightful during the entire flight."

Pros: "The flight from Sydney to LA was enjoyable"
Cons: "I was very disappointed that even though I booked through Virgin Australia when their partner Delta didn't get us to LA on time from Minneapolis, Virgin Australia said its Deltas fault, talk to them. They were not going to help."

Pros: "Nothing"
Cons: "Customer service was horrible - they were so rude on the plane Food was done by the time it was our turn I got food poising off of the breakfast horrible"

Pros: "The crew was great with updates. Checking in was a bit confusing though as not all the crew knew what was up. It was a very crowded day so it was bound to be a bit rough. Of my last four flights to London Virgin Atlantic was the best!"
Cons: "Heathrow was a bit confusing and it took a moment to get my bearings. The crew was a bit disorganized but that seemed to get solved quickly."

Cons: "Boarding process was unorganized. Food was mediocre compared to emirates. Video monitor was poorly designed and limited options on movies and languages. Crew is just average compared to other airlines Online checkin and seating choices were difficult to do and not user friendly"

Pros: "This was my 3rd time to fly to Brisbane, Australia. Love flying with Virgin Australia. They have great service and friendly staff."
Cons: "I brought my own padded seat, but it is a long flight, so it's best to get up and walk around as much as you can."

Pros: "Flight attendants were nice."
Cons: "Was denied the seat with extra legroom that my husband had paid for. One of my suitcases (zipper) opened on the conveyor belt, maybe it was tossed?"

Pros: "N/A"
Cons: "BYOjet cancelled my flight"

Pros: "Superior comfort, class, and style. The crew was friendly and accommodating, the pilots kept you up to date with flight info and departure/arrival time (and kept the seat belt light off almost the entire trip), the food was delicious and offered throughout, and the entertainment was top notch. Seats were comfortable (we had bulkhead row Space+ and they were worth every cent for the international long haul from LAX-BNE and SYD-LAX) and everyone got a pillow/blanket. We got premium noise-canceling headsets, water, and a little care kit including an eye mask and earplugs and a pen to fill out your travel documents. The overhead bin space was huge and we got two free checked bags of luggage up to 50lbs each (I don't know of that's standard or not, or if it came with Space+ seats). SERIOUSLY the best airline."
Cons: "Absolutely nothing. For a long haul flight, Virgin Australia is TOP NOTCH!"

Pros: "reservations easy to make (like most other airlines) A water bottle, blanket, headset & sleep kit on each seat. Seats were not so close together in coach that your knees were against your chin if the guy in front of you put his seat back. The planes I was on To/from LAX-BNE felt very spacious because of the interior height. 2 free checked bags."
Cons: "The food was mediocre--doughy stuff for both meals Not very tasty. The entertainment selection was nowhere near as good as on other airlines. Very Australia-heavy music, old films & TV shows available, as well as some new ones. But no live TV channels, not even current news."

Pros: "Flight crew was awesome in premium economy"
Cons: "The plane was really dirty!!!!"

Pros: "Flight was on the emptier side, so my boyfriend and I each got our own entire rows to lay down and sleep the entire flight. Which was great, since I had just spent 6h vomiting from bali belly on the previous flight. Liked that they accommodated my GF meal."

Pros: "Non stop"
Cons: "Food was not good, they served snacks and did not serve drinks with snacks. Seats were tight"

Cons: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Pros: "Comfort"
Cons: "Internet"

Pros: "The crew was professional & friendly"
Cons: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Cons: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Cons: "Still don’t have my luggage yet"

Cons: "Boarding was crazy. Could not everyone in the gate area."

Cons: "Information on arrival time was not correct"

Pros: "economy plus seats were nice, great movie selection, especially international movies"
Cons: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Pros: "Food and service"
Cons: "Working wifi would be good. Better A/C. More comfortable seats"

Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Cons: "Too hot inside the aircraft"

Pros: "the drinks"
Cons: "seat reservation. having to pay for luggage...."

Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Cons: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Pros: "yes"
Cons: "not really"

Cons: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Pros: "We got to Amsterdam on time"
Cons: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Pros: "The crew was really friendly."
Cons: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Pros: "Nice crew pilot food and beverage"
Cons: "No wifi"

Pros: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Cons: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Pros: "Crew was excellent -kind nice and very attentive"
Cons: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Pros: "Face recognition was amazing"
Cons: "Too hot on plane"

Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."

Pros: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Cons: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Pros: "The attendants took great care of us. Super smooth flight."

Cons: "infotainment was down. Lost my luggage the flight was delayed"

Pros: "Fast boarding"
Cons: "The entertainment system wasn’t working for the whole 10 hour flight."

Pros: "Crew"
Cons: "N/a"

Pros: "Nice to have a wrap for the snack."
Cons: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Cons: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Cons: "The streaming service didn’t work"

Pros: "Excellent very good"
Cons: "Everting so good ex"

Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Pros: "The food service was good and the flight attendants were friendly."
Cons: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Cons: "They stole my money"

Pros: "The cabin crew were pretty good. That's about all that was good."
Cons: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Pros: "Crew was very helpful.food"
Cons: "Food was not upto the mark."

Pros: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Cons: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"

Pros: "Loved this 747! Crew was professional and food was very good."
Cons: "We had a long wait (25 minutes) at the gate because we were early."

Pros: "quick boarding, responsive Airline stewardess, very polite."
Cons: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed that the flight didn't have wifi / USB):"

Pros: "KLM food and service are great"

Pros: "They flew full speed to catch up with the delays."
Cons: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Pros: "everything"
Cons: "nothing"

Cons: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Pros: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."

Pros: "No"

Pros: "Price"
Cons: "Online check in does not work, ever. Late boarding all 4 flights inconvenient access to boarding pass. Was required to stand in line for 30 minutes to get boarding pass for connection instead of getting boarding pass when I left. Also, no kiosk to get it myself. Just about missed my connection do to these delays. No one is in a hurry at this airline"

Pros: "Crew was nice, seats were big and comfy"
Cons: "I didn't like that we have to pay for every little thing to eat or drink... Even water. I suggest you bring your own snacks"

Pros: "The crew"
Cons: "Food not good , entertainment system old un updated and slow"

Pros: "Nothing"
Cons: "At Frankfurt Main airport the check in counter had initially only one person and the lines were very long. After about 30 minutes they opened 2 more counters. We were waiting at the gate for the bus and the flight time had passed , but no announcement that the flight is delayed. finally we get on the plane and then we get an announcement that we the plane does not have clearance for another hour and half. The entertainment on board is very very old stuff, and shockingly the food is also bad and no vegetarian food."

Pros: "We got from Rome to Dublin"
Cons: "No food or drink included in ticket. Charges for all food and beverages including coffee."

Pros: "The customs clearance out of Dublin is fantastic. Boarding was smooth. The pilot was very communicative and informative. The legroom, even with the electrical box was fine. The food was quite good and served piping hot."
Cons: "Unfortunately we had one grumpy flight attendant who sighed and rolled her eyes a lot. Too bad as all the other flight attendants were great. The seats were hard for such a long flight. The tv monitors had a lot of difficulty but finally worked. The sound was not good and made it hard to hear the dialogue."

Pros: "Smooth flight. Friendly and communicative pilot."
Cons: "Everything was pay as you go. Luckily we brought our own water and sandwich on board."

Cons: "Cannot believe they charge for a Cup of tea! we took a 3+hour flight from Rome to Dublin with not even a complimentary beverage nor a small bag of pretzels. There was also no in flight entertainment. Our flight from Dublin back to Boston was a bit better, but not much. The boarding process took much too long with only one gate agent checking in people. I will say he did turn people away who were not in the rows being called in front of us, but not the woman who cut the line behind us who was 13 rows behind us."

Pros: "The flight left almost on time which was good and landed a little over 20 minutes late which was ok."
Cons: "I had a window seat and felt very crammed. Also, we had to wait close to an hour for our luggage to come through. That was most annoying."

Pros: "Good staff, nice entertainment options. Pilot spoke to the cabin about flight route, turbulence, things to see out the window, etc."
Cons: "No alcoholic drinks with meal on an international flight, bags were lost on the flight home."

Pros: "Flight attendants seemed bothered by the passengers.. I had to ask 3 times for a blanket. NO leg room. Paying for beverages on Rome-Dublin flight not good."
Cons: "Smooth takeoffs snd landings. good selection of movies. Liked the irish ones especially."

Cons: "Ability to choose seats ahead of time was not streamlined."

Cons: "Could not get the WiFi to work."

Pros: "The cabin was quite comfortable and we had all we needed from the get go, ear plug, TV, blanket, and pillow. We had good seating as there were only 2 seats on each wing. Even tough we couldn't reserve our seats, these were good."
Cons: "Why do those long distance air hostesses treat us as if we were a nuisance? Not a smile, rude; they had decided that those going to the US had to be bad people. Are they that political or just bad mannered????"

Pros: "It got you from point A to point B safely."
Cons: "The flight within Europe had no food or entertainment options. I would have expected a bit more, if even just a bottle of water and a snack."

Pros: "Seats were comfortable"
Cons: "The entire check in and paying for baggage took 1 hour and 24 minutes in Rome."

Pros: "We left 30 minutes late, as seems to be the norm for Aer Lingus. Crew tried to accommodate special meal request but were confused how to deliver the tray to the assigned seat, despite us ringing the call button per request and the seat number on the meal tray. I dont fully know how this could be confusing."
Cons: "The flight was an icy 61°F. My wife apent most of the 11-hour flight wrapped in 3 blankets. When meals were served, it took at least an hour to clear the trash. Seat space is minimal, but becomes completely intolerable when the person in front reclines their seat. Knees get smashed and the tray table becomes nearly inaccessible. This is a torturous was to spend half a day in a middle seat. This airline still uses the old-fashioned two connector headphones hinting at the age of the airplane. At least the tray tables weren't smelling of vomit and visually dirty as on previous flight. Crew didnt miss an opportunity on either of our flight to charge us for every little luxury, like a snack or alcohol and were fast to hawk their goods for sale. Truly annoying."

Pros: "Seating"
Cons: "Booked for British airways flight that was changed to aer lingus Food was terrible, had to pay for drinks and snacks, 1 meal within the first 2 hours on a 12 hour flight, then nothing after, no water unless you went to galley and asked for some. If I wanted aer lingus I would have booked with them, not nearly the same quality as British airways. I won't use them for long haul flights again"

Pros: "Flight crew was very friendly. Seats were comfortable. Boarding went smoothly. You have to pay for food and drinks, but that doesn't bother me. It clearly mentioned this when booking. I would rather pay less for the flight and purchase my food at the airport or before arriving at the airport."
Cons: "I have no complaints."

Pros: "Same as previous flight."
Cons: "Same."

Pros: "NOTHING!"
Cons: "British airways canceled our flight, gave no warning, no alternative ticket, flight, or any option in general. We had to book an entirely new flight and did not make it to Dublin and had a completely horrible two days of travel just to get back home."

Cons: "Plane is Dirty. Trash around seat floor and crumbs where remote is. No charging station on seats."

Pros: "They did a great job. Pillows and blankets were provided. We also got to have maps showing us where we were flying over and how long until we landed. Made the trip much easier. I've always appreciated the affordable flights Aer Lingus has offered travelers."

Pros: "Food is very good . take off and landing Is excellent"
Cons: "Crew attitude was not comforting for the delays!!"

Pros: "Movie options were awesome on such a long flight!"

Cons: "My movie monitor was not working and it was a 10 hour flight. Luckily, I switched seats with my son who was not interested in their entertainment."

Pros: "Crew was fantastic:) Food unfortunately not so good. Can person who order such m type of food try it actually first? TV system had issues so I had to switch places, likely flight was not full. Other passengers had issues with remote controls Plane needs some kind of checking (interior). Can you setup different TV programs/movies per route? I was flying to Dublin then back to LA, nothing much to watch :/ repetitive selection:/"
Cons: "TV selection Food"

Cons: "Not sure about the food, you have to pay extra it's free on Delta No tv Friendliest crew!"

Pros: "I arrived at the check in gate at 10 am. There was noone at the check in gate. Finally am alitalia employee helped me but it was too late for the flight. I missed my flight."

Pros: "Not allowed to carry on 1 bag, and bag with valuable and expensive souvenirs. I thought 1 catry on was allowed."

Pros: "The choice Seats did not disappoint. Plenty of room to wiggle around. Food was ok."
Cons: "My seat was in a permanent slightly reclined position even though it's not because when the person behind me pulls himself up he would grab the back part. So it's probably broken. And so every time the crew member would check, she would say to keep my seat upright when it already is. It became annoying at some point. The touch screen did not work so you have to push several times to get the movie working."

Pros: "Very helpful and kind"

Pros: "The Aer Lingus crew on board were awesome. Very helpful in helping me to sort out my seat and getting me comfortable. (Hadnt slept the night before)."
Cons: "Al Italia, working for Aer Lingus, put me in the very last row on both flights despite checking in three hrs before an inter-europe flight. This was my eighth Aer Lingus flight in six months. Should be better customer service from your partners."

Pros: "Excellent service, friendly crew ."
Cons: "Nothing to do with airline or crew, didn't like crying children."

Pros: "I liked the crew - great team."
Cons: "nability to get seats ahead of time - sat in rear of aircraft - cramped. Seats were uncomfortable for this long flight. I would have liked ability to pay for upgrading seats for more room. In-seat entertainment was glitchy much of the flight."

Pros: "typical BA flight - good entertainment and movie selection."
Cons: "Seats were a bit to narrow not enough shoulder room."

Pros: "Crew was great - very nice and fun - food was better than average for airplane food."
Cons: "Plane was a bit dated. Seats were worn out and uncomfortable - entertainment system was slow and crashed a lot."

Pros: "Easy to book."
Cons: "Entertainment was outdated"

Pros: "The videos worked."
Cons: "Some of the flight crew. The arm rests don't go all the way up which makes it really hard when traveling with a toddler. This was the case on the short flight and the longer flight to LAX. Not a fan of the food. Most of the crew seemed preoccupied and grumpy."

Cons: "I wasn't able to board the flight. System prevented me from checking my bags all the way through to LA had to leave terminal and was not allowed onto flight"

Pros: "The crew was excellent."

Cons: "Entertainment system was damaged on both flights. Seats were damaged on both flights. Flight to Dublin was significantly delayed. Food was poor and very salty. Not enough water was served."

Cons: "Service on board"

Pros: "The price british"
Cons: "British airways booked us on aer lingus from Dublin to LAX. Worst international flight I've ever been on. The flight attendants were rude. There was trash laying all over the floor, only once did the flight crew pick up litter from customers on the 10 hour flight. My husbands entertainment unit would not work, after we paid $90 each for an 'upgrade'. Also, somehow British Airways didn't communicate I was Gluten free so I had no meals or snacks for the flight. I would not recommend using Aer Lingus even if BA books this leg as part of an overall travel."

Cons: "Bus to the airplane was packed solid, barely any room to stand."

Pros: "New with plenty of room"

Pros: "open seats were a blessing"
Cons: "food terrible, entertainment very poor for a 10 hour flight - old, boring movies, also the restrooms in the terminal at Dublin were really bad - terrible way to start a long flight"

Pros: "the anticipation of a great flight back to the USA"
Cons: "The reality. The staff were not not at all friendly and chatty in the tradition of Aer Lingus. It felt like I was on an American Airlines flight :("

Pros: "Friendly personnel. good movie selections."
Cons: "Rather slow to board. No free wine as on many other international flights."

Pros: "Nice crew"
Cons: "Not loose my luggage:)"

Cons: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Pros: "I loved the different features on the screen and the excellent. Customer service on this flights"
Cons: "The space on the seat."

Pros: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."

Pros: "Spacious business class seats, excellent meals"
Cons: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."

Pros: "Quick boarding, comfortable seating. Great food!"
Cons: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Cons: "Crew on the ground was very rude"

Pros: "Check in agent extremely helpful and friendly."
Cons: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."

Pros: "Incredible staff. Super polite"

Pros: "Average crew. Average seat."
Cons: "They could have controlled screening babies better. They just let them scream....."

Pros: "Tight seat, was moved out of exit row because of my age"
Cons: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"

Cons: "Too much time spent at boarding. On luggage missing."

Pros: "Left on time. No turbulence."

Pros: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"

Cons: "Boarding at CDG was awfully slow"

Pros: "Fantastic Crew!"
Cons: "Seats are comfortable but tight."

Pros: "Intranet meant I could watch movies on my iPad"
Cons: "Seats are very uncomfortable"

Pros: "Crew was very nice. Food was good and tasty."
Cons: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."

Cons: "Thanks"

Pros: "On time, staff was nice."
Cons: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Pros: "Crew members"
Cons: "Up to 1 hour late and they leaved my baggage in Paris"

Pros: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Cons: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"

Pros: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Cons: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."

Pros: "Crew was nice, too short of a flight to figure out more"
Cons: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"

Cons: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"

Pros: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Pros: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Cons: "The seat padding is rather thin."

Cons: "Engine noise in the cabin is loud."

Pros: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Cons: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."

Pros: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."

Pros: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."

Pros: "On time."
Cons: "Did not seat together passengers, although booked and checked in at the same time."

Pros: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Cons: "Nothing."

Pros: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Cons: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."

Cons: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."

Pros: "The plane arrived in New York smoothly"
Cons: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."

Pros: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Pros: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Cons: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."

Pros: "The food, entertainment, and service. Waited for me after almost missing my flight."
Cons: "Nothing."

Pros: "Super fast boarding and smooth takeoff"

Pros: "Speed, courtesy of the flight attendants"
Cons: "Landing was a bit rough, understandable due to the weather."

Pros: "Got pillow, blanket, headphone and eye cover"
Cons: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

Pros: "Good service all around, personnel pleasant"
Cons: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"

Cons: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"

Pros: "Great people"
Cons: "It was an hour late"

Pros: "Our flight attendant and fnally making it home!"
Cons: "Disorganized uninformed staff. One says I have to have an additional "random" security check after going through the same thing in security. Turns out it wasn't random and I didn't need it. Both times they read my boarding pass wrong thought I was going to Tel Aviv - not random. Airport was hot as hell! Flight kept getting delayed then we had a gate change as well. Finally got on the plane and it took forever to take off so we were basically sitting in a sauna for 30+ minutes."

Pros: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Cons: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."

Pros: "movies were great, watched a lot of them food, while nothing to write home about, was at least tasty and not inedible the staff was great, friendly, welcoming, hard working loved that we could have wine and snacks"
Cons: "we had paid for the exit row and had a luxurious amount of room. But when we tried to sleep, our fellow passengers came and stood at our feet and talked so loudly that we could not possibly sleep. They stayed there for more than an hour. Would have loved for the staff to maybe ask them to tone it down, if not move."

Pros: "Boarding was fast and efficient. Flight attendant staff were friendly and very courteous."
Cons: "Vegetarian food choices are too limited. Snack and beverage availability on long flights like this are too few and far between."

Pros: "The food"
Cons: "The leg room"

Cons: "Flight was delayed by two hours. We missed our connection from Montreal to SFO. Air Canada rebooked us so we flew Montreal to Toronto then Toronto to SFO.. It was nice that Air Canada proactively rebooked people with connections."

Cons: "This review is about Air Canada from Los Angeles to Vancouver. Our flight was cancelled the flight for technical reason, without a notice. We found out when we got to the airport with four children. We were put on a later flight that also left Los Angeles later than the scheduled time. We arrived to Vancouver so late that we could not make the latest BC Ferry to Victoria that left at 9:00 pm. We lost our hotel reservation in Victoria. We were stranded in Vancouver till we could find a hotel that cost us an extra $600 (US dollars), an extra reservation for the ferry and lost a precious half a day of our vacation. When we complained about this wasted time and money Air Canada did not utter not even a clear simple apology. It offered a lousy discount on our next flight with the company, believing that we may ever use such an uncaring company"

Pros: "Decent crew. Decent collection of movies."
Cons: "Overall, this flight service from Montreal for Los Angeles (6 hrs flight) service was worse than the interconnection flight I have experienced in Europe (2 hrs flight). There is no snack provided on this journey and you have to pay for everything (snacks and even the headphones). On the European flights, the snack was provided multiple times for short duration of the flight."

Pros: "Good leg room in coach"
Cons: "Flight was late leaving, the boarding process was messed up and could not understand the person doing the announcements (was speaking too fast)..."

Pros: "Great service, staff very pleasant!"
Cons: "Nothing"

Pros: "The flight itself was comfortable."
Cons: "The flight came in 20 minutes late, and managed to leave 1 hour late -- I've never before seen a flight become even MORE late because of the boarding agent. There was no communication whatsoever. There was only one agent working the gate. When it was time for passengers who needed help boarding, he took them back one at a time, leaving the gate completely unstaffed. When he came back, he strolled like there was no urgency whatsoever. Every other airline I'm on tries to speed up boarding if the plane is already late. I was amazed that they didn't even add a second agent to the gate."

Cons: "Only told after tickets purchased, that a visa was needed to change planes in Canada! This information needs to be provided prior to purchase. I paid one-third the cost of the ticket to cancel it and then had to book another ticket closer to departure which was more expensive. Have never heard of such a thing. I live overseas and but had a valid U.S. visa for my travel, but couldn't change planes without applying tor a temporary resident visa which takes longer to obtain than the time before I needed to fly. Very upset and disappointed. Will certainly avoid purchasing from Air Canada again."

Pros: "flight was comfortable."
Cons: "Food was not of good quality, had too much spice and salt. Fruit was a little too hard to cut. Toilets trash was not cleaned from previous flight. She Asian movies were same as in the previous flight. Need to provide more choices on SE Asian movies."

Pros: "North American flights are definitely not as comfortable as in Asian flights"

Pros: "Was offered water frequently :-) at least didn't have to ask or pay for it. Entertainment was offered. Limited choices."
Cons: "There was no announcement for boarding and we found out only when we ASKED personally. Nothing on the board, nothing through speakers. Smaller aircraft for this leg of the journey, not to blame, but seats are old and need refurbishing. They're not torn or anything but not comfortable at all. Restroom very small and uncomfortable like a truck stop. Always a line at the door."

Pros: "- At Rome FCO, one of the Air Canada representatives pulled out of the line to get us into the business class check-in line since we had 2 kids - we totally loved this focus on families and respect the attention to detail! - The flight from FCO to YYZ was awesome! great food, great service, constant flow of drinks and the dessert was awesome! my kids are picky eaters and even they enjoyed the food - Movie and entertainment selection was awesome - Lastly, appreciated the prompt service for getting child stroller at the door of the aircraft at all times (from FCO-YYZ-PDX)"
Cons: "- The new designed aircraft are meant to pack more passengers which means the aisle for rolling the trolley is very narrow - poor flight attendants were having a challenge and bumping trolley into seats (not their fault at all) - given likelihood of injuries and lawsuits, I highly recommend AIR CANADA management to do something about this narrow aisle before it is too late (i.e. major lawsuit filed by future passenger on account of injury sustained because of getting hurt by food trolley)"

Cons: "I didn't like that I did not get home on the original day specified. I didn't like that my luggage was lost because you all directed me to another airline to get home. It was very stressful and exhausting."

Cons: "Not serving a meal on a 5 1/2 hour transcontinental flight is unacceptable. Just because you can get away with it doesn't make it good policy."

Pros: "The attendant at check in was very personable and friendly. The food was decent as airline food goes. The entertainment I enjoyed as there were some old classics I enjoyed watching again and there was music I enjoyed. The crew was pleasant and tried to make us comfortable."
Cons: "I didn't like being put on standby when we purchased our tickets months in advance. Then being led to believe that we might be upgraded to business class only to be given the very last seats in the plane. That was not right or fair. We were also not the last to check-in."

Pros: "Good onboard entertainment"
Cons: "Overhead cabin extremely small compare to US planes"

Pros: "Nothing. The experience was a headache."
Cons: "Layover that was booked through KAYAK was already 9 hours long. I was fine and willing to accept that for the lower cost. Flight then gets delayed from 8:00 to 9:00 PM, okay, that's fine. Then flight gets delayed from 9:00 to 12:00. This forces me to miss my hotel reservation in LAX, This was one of the worst flying experiences I've ever dealt with. Then the airline doesn't even have the decency to give me a pillow because I was sitting in coach. If this is what airlines are becoming, i can't wait for the hyperloop one to force them into bankruptcy. The lack of respect for their paying customers is asinine."

Pros: "The crew and the service was top notch."

Pros: "Movies were good. Landing was good."
Cons: "Ventilation was not great. And the Wrap was awful."

Pros: "In flight entertainment was great - good selection of movies and TV shows. Attendants worked hard. Food suprisingly good. Very reasonable fare - drove to Toronto from Cincinnati to save $1000 per person vs. flying out of Cincinnati and $700 per person out of Atlanta."
Cons: "Music selections limited for someone who grew up in 60's and 70's."

Cons: "Nothing"

Cons: "Air Canada is terrible"

Pros: "first time aboard a Boeing Dreamliner. Plane was a nine series-fairly new and is no doubt the best plane Air Canada has since their L1011 (back in the 80's)"
Cons: "Charging for checked luggage and seat selection puts Air Canada in the same league as mass carriers such as United whose service and quality of flight experience is at the bottom of the scale of carriers."

Pros: "wonderful airplane fantastic crew endless options for entertainment"
Cons: "wonderful airplane fantastic crew endless options for entertainment"

Pros: "The flight was on time compared to the schedule"
Cons: "Too cold (temperature) No screen but only ipad to rent"

Cons: "I could not see anything because I didn't know that I had to install the app on my laptop"

Cons: "I wish there were movies available to watch or purchase to watch. It was a 3 hour flight and I feel at that length of a flight a movie would help to pass the time."

Cons: "Uncomfortable seat, bad entertainment."

Pros: "crew was polite"
Cons: "when i bought the tickets we weren't told that the baggage and food wasn't included and I had to pay for it (US$100 or the baggagge alone) we were changed to a different craft and could't choose my seats in thiis craft they seat us all separated, when i had already chosen our sits in the former craft they didn't sit us together when we asked for it at the counter we were 1.5 hours waiting inside the airplane , so i lost my bus to Santa Barbara we weren't given any snack for the delay"

Pros: "Why did we have to pay for head phones?? No included food what so ever!! Not even peanuts or a cookie. Why try to make me buy everything after I paid a full price?? The seats were crowded, every person walking in the aisle brushed against my shoulder. Air Canada, never again"

Pros: "Tv screens. On time arrival even though we left late. Not Stingy on beverages."
Cons: "Ineffecient boarding process. Walk to ticket counter from parking was a distance Walk from ticket counter to checked in luggage drop off was ridiculously long Seperated my wife and kids and myself on the plane even though we booked together. I had to ask people to switch seats with us on the flight. Refused to help with this. Money making ploy. Not classy or respectful. I don't care if we don't get to pick out seats but at least set us up together."

Pros: "No entertainment beyond ipod rental..."
Cons: "Not enough time (1 hr.) for connection in Calgary... very stressful in USA Customs line and subsequent USA security line... baggage did not make flight and still not received in 38 hours... difficult start to vacation."

Pros: "No leg room. Very stiff seats"

Pros: "The flight was great."
Cons: "Linda was quite rude and aggressive. She would often hush me with her finger or ignore me when I would talk to her. It made me reconsider flying with air Canada"

Pros: "Crew was friendly. We liked that the flight was direct."
Cons: "Online they said there was seatback entertainment. Once we got onboard we were told we needed to use the air canada app for all entertainment, including viewing, and there was no seatback video."

Pros: "The crew was very pleasant."
Cons: "You have to pay for everything extra."

Pros: "Great company. Will use it again!"
Cons: "We were in the last row so last ones to get off obviously which it wouldn't have been a big deal, but connecting flight time was a concern"

Cons: "There was no food or entertainment so I really can't rate either of those things"

Cons: "flight was late to arrive. waited 15 mins to talk to gate attendant and about the connecting flight. was told it was ok. when we arrived had less then 20 mins to run from terminal 7 to 2 and go thru security all over again. no one at the gate to help direct."

Pros: "we boarded on time, and the flight was uneventful. David's Tea is now avaialble for purchase. great price and although small good selection."
Cons: "All items are now up for purchase- except for soft drinks and juice."

Pros: "They Valet my carry on bag at the boarding gate and it was at the carousel by the time I got there."

Cons: "The actual size of a carry on seems to be in dispute. To fit one into the "measurer" at the airport is so tight, but there has been no problem and plenty of room in the overhead bin. I guess they are trying to force people into the $25 charge for a checked bag, not a surprise."

Pros: "Goood crew"
Cons: "Bumpy landing"

Pros: "The seats were roomy enough, the crew were helpful, and the food was relatively good. The entertainment choices were pretty good (although the CBC News channel never worked) and the earbuds were free."
Cons: "At check-in, we were told to be at the gate at 11:30 (although the ticket itself said boarding began at 11:55). The gate was changed at the last minute (and if they announced it, we never heard it) so everyone had to move gates. Then the boarding didn't begin until noon after all, and there was no announcement from the staff as to what the delay was, so people were worried about making their connections, The boarding experience was poorly organized and communications were inadequate overall."

Pros: "Mostly everything was good."
Cons: "Was delayed by 30 min."

Pros: "Everything needs improvement. Except the tomato juice, it's the same as any other airline."
Cons: "There is no room on rouge flights. They ask you to place smaller items beneath the seats in front of you except there is not enough space between seats to stuff anything below hence the bins fill up. The lack of entertainment is frustrating for older passengers who don't own or don't know how to work an iPad and the selections are very old. Reruns upon reruns"

Pros: "The flight was fast, landing around 30 minutes before our scheduled time. Flight staff was kind and courteous."
Cons: "Paid meals only. There wasn't enough room to store baggage for many people."

Pros: "Once the second re-scheduled flight became a reality, things went smoothly. Crew was friendly and accommodating."
Cons: "Because of the late hour, there was no food but they did offer drinks."

Pros: "Nice view down the coast"
Cons: "Rouge did not work on my I-pad....and I did successfully download the Rouge ap before leaving Vancohver. The seat was very uncomfortable and the legroom sucked !!"

Pros: "Flight attendants were good"
Cons: "Waited on plane at gate for more than an hour for passengers who were late. Caused significant connection problems for multiple passengers. Consequences were passed on to boarded passengers who had arrived on time. Once arrived at Montreal terminal, got shuffled to three various attendants until finding an attendant who could get us re ticketed for the next day. That process took three hours. Landed Montreal 3.30, departed for hotel at 6.30."