I am always very pleased with the service u receive from JetBlue employees
My flight was poor because I haven't taken it yet. And you should know this since I had to rebook for a later flight through YOU. In addition to getting absolutely NONE of my money back, you have the audacity to be ignorant of your own operations. I am thoroughly pissed.
Your Jet Blue representative at the check in desk in Boston on Sunday morning, October 13, was unkind and unhelpful. For that reason alone I will avoid JetBlue airlines in the future. No food or beverage on the flight due to turbulence (not your fault). However I paid extra to sit in the upgraded section in the front and did not benefit from most amenities.
It was so nice! I wish that we can have direct flights to El Salvador 😊😊
Flight was cancelled as JetBlue could not find a pilot. Communication was poor and they did nothing for stranded passengers. Flight they rebooked us on was 4 days out.
The boarding gate experience was good, however they were too exact at checking
Right now I’m still in Jamaica waiting on a flight to New York which I should be in New York from the 30th and I’m here in Jamaica
It was a pretty smooth flight, I tend to get mini anxiety attacks during flights, however, this time was pretty smooth and I was able to relax. The only thing, I was having issues to connect to the Flyfi internet. I was not able to connect at all, I turned off my phone a couple times and didnt work.
Ground crew gave me interference about carrying a laptop and a small shoulder bag, even though I told them I traveled with them all the time. I then placed my laptop bag in my carryon and took out a medical device, and ground crew still tried to give interference. I had to remind them that medical devices don't count towards luggage limits. It was quite annoying and unne
On-time departure, smooth ride for sure. All was good except, once again, there was no movies/TV as it wasn’t functioning.
The airline was small and the seats were not comfortable to sit in for that length of time.
Overall, really good experience, on time and the comfort was there. Wi-Fi was easy to connect
Flight was delayed 5 hours only to be cancelled at 1:30am. I did not get on the rescheduled flight because of worry it would be delayed (which it was). I needed to drive home. Horrible.
They delayed my flight 6 hours and gave me $12 for food that I couldn't use it anywhere.
My seat was defective. The suppor was broken under the cushion so I road on metal for 4 hours
AA changes gates constantly at DFW. I got 5 or 6 gate changes. Fortunately the last few were all in the same terminal. I know DFW so it is not a big deal for me but it is a bit disturbing.
It was OK, but it was delayed about an hour, and my luggage didn't arrive till about an hour and a half after the flight
Crew did a great job, but aircraft was old and bitterly cold. Arrived early in CLT but had to wait for 30 mins for a gate. I knew in the plane what time we were arriving 8 hours before landing and it's basically an American Airlines airport, think they would have had space for an international flight lined up lol
I couldn’t get a beverage because my tray table was broken
I wish I could've gotten a refund 😕 I never even got 😪 to go on my trip.
