Find Cheap Flights from Japan to Oakland

Boarding, friendliness of staff

Excellent crew

I ordered food for my son and they had no record so he had some snacks only during a 10 hour flight. The cabin temperature was freezing, everyone was shivering but despite requests it stayed cold.

Boarding was quick and efficient.

- Paid EXTRA for an emergency exit row and it felt like I was sitting on a hard wooden box the entire flight. - Food was awful/barely edible. - Plane was old, dingy and dirty. Window shade was broken.

Glass of water and a quick flight was all I needed. Went very well.

Small delay waiting for the walkway arm at the gate otherwise we’d have been early

Comfort and complementary dinner and cocktails

Nothing

There should have been movie/tv options that were free!

Very courteous. Clean. On time.

Have to pay for movies. Basically no entertainment for a long flight.

Very freely and efficient.

Seats a bit uncomfortable

The flight attendants were very attentive, I just thought it was weird that they aren’t allowed to take pictures? That was the only strange thing. Overall one of the best experiences with an airline compared to most. Probably because of the unlimited tasty beverages ;)

Strange that flight attendants can’t take pictures like stated above. And the video games are horribly outdated!

Adult and kids menu was good on flights departing San Francisco. Programming options were Good.

Lot of walking (almost an hour) between terminals for transfer between 261 and 236 gates.

The airline accommodated by request for special meal with a very good seafood meal at each serving.

Touchscreen did not work on the entertainment; everything had to be controlled from the remote control.

The transit lounges at the new Seoul terminal are outstanding.

Overall I didn’t like the flight

Food,customer service,comfort and entertainment

No late flights.

The first leg from Chiang Mai to Shanghai was so cramped. Very little leg room and the back was low also. They also made me take out my headphones at the beginning and end of the flight.

No entertainment available No food offered It was a short flight from Shanghai so was a typical experience

Good service - food/beverages etc

Was stinky at the rear seats near the toilets

Everything

Food is good except Chicken coconut curry

Qatar beats every US based airline, hands down! The planes are clean and modern with better seats, leg room, technology, food and staff. Everything is included in the cost of a ticket, something that US airlines should learn! I cannot say enough about the experience and wood recommend to anyone traveling to destinations served by this airline.

I cannot think of a single thing.

food options exhausted pls tell ground catering to provide more food Plane was freezing on international flights and at 3:50am in the morning pls provide blankets to all

Excellent seats...

Boarding and Arrival went smooth and quick. We were early to our destination. Short 3 hour flights are always easy.

The flight attendants were terrific. The food was marginal in business class

Crew

No upgrade

Crew

Delay

Crew great, on time , good flight.

the headphone jack worked on outbound flight but not on the return flight, different sized hole.

I wish the airline goes back to serving real meals for breakfasts and dinners on the longer flights like going to the islands & returning to mainland. We were expecting warm decent meals like what they use to serve in the past rather than snack type breakfast and sandwiches & chips for dinner, on coach with extended leg room. This is one of the enticing parts of flying this airline.

Comfort and complementary dinner and cocktails

Nothing

Being stuck on the tarmac for 40 minutes with screaming children was not the best :(

Atlanta airport is super duper organized!!! No problem getting tons of people through passport control & customs! Lots of well English speaking guiding staff- i was delighted!

On the international aircraft, 767, the monitors were smaller and hab on the domestic flights flight, the picture was way too dark to enjoy & sound out of one earpiece only

Crew

Delay

Boarding was quick and efficient.

- Paid EXTRA for an emergency exit row and it felt like I was sitting on a hard wooden box the entire flight. - Food was awful/barely edible. - Plane was old, dingy and dirty. Window shade was broken.

The flight attendants were terrific. The food was marginal in business class

would not accept my confirm check in on line

Adult and kids menu was good on flights departing San Francisco. Programming options were Good.

Lot of walking (almost an hour) between terminals for transfer between 261 and 236 gates.

Your flight always delay. Suck!!

Flight, weather, crew interaction was all great.

They dont give us socks for our feet or tooth brushes or mints or anything. One small bottle of water for a 15 hour flight doesnt cut it, sorry! This is one CHEAP AIRLINE!

Short functional flight at good price point

Tight quarters, only juice offered in flight as drink

Hawaiian Airlines is fantastic. Great crew, great service. Nice refreshing juice!

Nothing was bad. It was fantastic.

Same as above.

Entertainment not applicable.

Very courteous. Clean. On time.

Have to pay for movies. Basically no entertainment for a long flight.

Compared to my most recent experience with Air China this crew, food and comfort were far superior. Admittedly that's a very low hurdle but this crew was quite good. Considering experience with three different flights the previously arranged wi-fi worked on none.

Unfortunately terminal personnel for mainland Chinese airlines have so far been horrible across the entire spectrum. Customer service never enters their minds. My reserved business class seat was given away because I did not check in at the gate in Shanghai before others. I don't know how that would be possible to accomplish when I checked in for the flight (same ticket) around 11 hours earlier in Kota Kinabalu. My connecting flight from Kota Kinabalu arrived over 3 hours prior to this flight departing and my checked bag did not make it onto this aircraft. When asked just about any question the answer was "we don't know" even when the answer is readily available. E.g. when asked whether the aircraft at the gate was that which we would be taking--same answer. I would hope it's not universal with these airlines but so far it's 2 for 2 considering my flights with Air China and China Eastern--they just don't seem to care about their customers. I've flown multiple times with EVA (Taiwan based) and never experienced such conduct.

Overall I didn’t like the flight

Food,customer service,comfort and entertainment

Comfortable flight,on time departure,friendly staff

Long layover

Flight was on time. Plane was very clean. Crew were courteous. Food was good. Spirits selection was good. China Eastern lounge in Shanghai is excellent, with a nicely run kitchen that feeds lots of people. Lounge has a very clean shower facility. Overall, excellent value for money.

Glass of water and a quick flight was all I needed. Went very well.

Small delay waiting for the walkway arm at the gate otherwise we’d have been early

Boarding, friendliness of staff

Atlanta airport is super duper organized!!! No problem getting tons of people through passport control & customs! Lots of well English speaking guiding staff- i was delighted!

On the international aircraft, 767, the monitors were smaller and hab on the domestic flights flight, the picture was way too dark to enjoy & sound out of one earpiece only

Friendly service. Frequent snacks which is nice on a 10-hour flight.

Cramped conditions

Stewardess service was good. Food was ok . Seats on the economy was good too plus the movie

Everything was good

Flight, weather, crew interaction was all great.

They dont give us socks for our feet or tooth brushes or mints or anything. One small bottle of water for a 15 hour flight doesnt cut it, sorry! This is one CHEAP AIRLINE!

The transit lounges at the new Seoul terminal are outstanding.

The trip was excellent because first of all, I was the one who booked it. Secondly, I selected all the aisle seats. The airline isnine of the best with friendly and courteous crew.

The USB port on my seat to charge my cell phone was broken. And the airplane gets warmer in the duration of the flight. The crew should always make sure that the air conditioning's thermostat is in the coller setting.

Being stuck on the tarmac for 40 minutes with screaming children was not the best :(

Hawaiian Airlines is fantastic. Great crew, great service. Nice refreshing juice!

Nothing was bad. It was fantastic.

Comfort and complementary dinner and cocktails

Nothing

Very courteous. Clean. On time.

Have to pay for movies. Basically no entertainment for a long flight.

Atlanta airport is super duper organized!!! No problem getting tons of people through passport control & customs! Lots of well English speaking guiding staff- i was delighted!

On the international aircraft, 767, the monitors were smaller and hab on the domestic flights flight, the picture was way too dark to enjoy & sound out of one earpiece only

Crew

No upgrade

Crew

Delay

Staff was attentive and pleasant. Seat was comfortable, good knee room. Left and arrived on-time. Good experience.

Reclining seats need to either go away, or be built so that reclining takes leg room away from the person reclining. Why should I be punished for a rude passenger in front of me who decides to punish me by reclining their seat?