Daily cleaning, installation of cabin HEPA filters on flights from Los Angeles to Florida
Delta, American Airlines and JetBlue have all waived their change and cancellation fees on flights from Los Angeles to Florida. Confirm policies on booking site.
The cheapest ticket to Florida from Los Angeles found in the last 72 hours was $24 one-way, and $64 round-trip. The most popular route is from Los Angeles to Orlando, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $24.
American Airlines flies most frequently to Orlando from Los Angeles. In general, Air France, JetBlue and British Airways fly the most to Florida.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Florida.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Florida is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Florida with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Florida up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
"It was my first time flying with Alaska and it was great. The best landings!"
"Flight attendant in first class could be more friendly .. she looked annoyed throughout the flight and didn’t seem like she wanted to be. Need work in the customer service department. Same for my outbound flight. Otherwise the flight was on time and got to where I needed to go."
"Very disappointed and unprofessional so disrespectful"
"The WiFi on the plane didn’t work despite them having 100s of movies and shows that would’ve been really great to watch."
"No dinner was service"
Pros: "Check in and flight had ample space. Very relaxing."
Pros: "Almost everything. Some highlights: Seat comfort and its design elements for smartphones and tablets, cleanliness overall, legroom, quality of service, timeliness, terminal/gate in LAX."
Cons: "I’m nitpicking: the mid-cabin economy restroom is too small. Its rubbish bin was also full and had clearly not been emptied in LAX. There weren’t any sweet snack options."
Pros: "Good chill crew"
Cons: "Having pens to fill out information upon Mexico arrival"
Pros: "Good snacks"
Cons: "Seating was no good"
Pros: "Organización y rapidez"
Cons: "Un cafe"
Pros: "Clean and friendly staff"
Cons: "All great"
Pros: "Fast baggage pick up."
Cons: "Could use more luggage space"
Pros: "Over all experience"
Cons: "Lounge at LAX"
Cons: "Good experience"
Pros: "Fast quick and Easy"
Pros: "Seat. Service."
Pros: "Crew was amazing. Seat was comfy."
Cons: "It was freezing cold inside the plane"
Pros: "The communication was impeccable. The flight was smooth and efficient. Everything about this experience, from booking it, to getting home was great."
Cons: "Nothing about thus experience was bad. It was great from beginning to end."
Pros: "Leather seats"
Cons: "More legroom"
Pros: "Even though I was in Group C, I was one of the first to board (Groups A, B, and C were called to board all at once). Since the gate agent said the flight was full and there would be limited space for carry-on bags, being one of the first on the plane was nice. The leg room (I'm 6'2") was good."
Cons: "The crew only did one pass through the cabin with soft drinks. Perhaps because it was a red-eye? Anyway, on a nearly 5 hour flight, I would have liked more than one small cup of refreshment."
Pros: "Nice crew"
Cons: "The crew did it’s best but there was 2 hours delay due to issues at San Francisco airport."
Pros: "Smooth trip"
Cons: "I miss Virgin America so much! Alaska is just another airline."
Cons: "The service"
Pros: "Plane was clean, spacious, entertainment system was great, lots of food offerings. Will fly this airline and aircraft again!"
Pros: "Service for passengers, not just service"
Pros: "Friendly crew. Plenty to watch on screen. Flight on time. Baggage at carousel very fast. Air temperature in cabin good. Often I freeze on other airlines."
Cons: "Should be choice of free snacks. Not just 2 cookies. No music to listen to. Besides handicapped and babies, boarding should be back of the plane to the front. So much more efficient!! Bathroom needs an air freshener."
Pros: "We left on-time, without delays."
Cons: "There was a loud child behind me, but that has nothing to do with the airline, unless they enforced a silent cabin more."
Cons: "So, this plane was a Virgin America aircraft taken over by Alaska since the merger. My fiance and I were on a red eye non-stop to Philly from LAX. That said, the plane was in terrible condition. The seat back in front of my seat was broken and hanging down on my knees, there was no opportunity for entertainment unless you brought your own plug in headphones (none on the plane to use or purchase), we purchased upgraded seats and when we checked in the night before were told they were not available and we would be in economy (still waiting for that $200 refund 7 days later), the arm rest between our seats was broken and would not stay up, the headrest of my seat was broken and there was exposed metal, and when we purchased champagne to celebrate our vacation it was warm. One other item I noticed was the woman across the aisle's seat would not sit upright. She was asked to move to another seat for both take off and landing. Not sure if this was a Virgin America crew of Alaska, but terribly disappointed iin the crews lack of care and would not fly them again across country if this is what is to be expected."
Pros: "I liked the price of my ticket. I liked the app. I felt like the plane was clean and very comfortable."
Cons: "I didn’t like that both my flights were over booked so boarding took a lot longer then I expected. I didn’t like that the on board ordering system offers free earbuds, yet the flight attendant said they did not have any. When I boarded my return fligh, the flight attendant that was supposed to be creating us was scrolling through her phone didn’t even make eye contact. When I was getting off of the plane. That same flight attendant was sitting in a first class seat scrolling through her phone again, she did look up to thank us though. Overall the plane was nice, but the I wasn’t disappointed with the flight attendants service"
Pros: "The check I n gate personal n plane"
Cons: "Assistants on plane were sour"
Pros: "It was excellent. They even waived the baggage fee!"
Pros: "service excellent"
Cons: "Alaska lounge sub standard"
Cons: "They separated my seat with my 2 years old son, far far away. My 2 yo son got the seat in row 13 while mine was row 23. Then the front desk staff could only help to switch to row 12 and row 13. We’re still not together. That’s horrible. Then when we got on the plane, I asked people around if they don’t mind to switch their seats, but still not working well. The flight attendants didn’t help at all. Just saying, “this is the best we can do.” What did they do? They didn’t even help me to work it out. Then one of the front desk staff came onto the plane and help me out. My son and I finally sit together. But the overall experience sucks! Alaska Airlines needs to train their crew to have more emphatic to the passengers."
Pros: "Sin inconvenientes, muy amable y atento el personal en tierra y en cabina... Excelente puntualidad"
Cons: "We arrived at the airport 5 minutes (NO more than that) after the one hour check in time to fly international going to Mexico. We were told we had to wait in line to speak with someone to print a boarding pass. There was an extremely long line with only two employees helping. We then asked if we could get our money back being that if someone has specially helped us with our case only being 5 minutes late to check in, but they declined. We had to book an entirely different flight and still have not gotten our money back. It was very stressful and unprofessional and had someone actually helped us, we would’ve arrived at our destination at the proper time we worked so hard for. I know my boyfriend and I weren’t the only people with his problem because two other families ran into the exact same avoidable problem. It felt very unprofessional. It ruined a familys vacation and caused the poor children to cry because of the lack of accommodation. We would love our money back but not sure you guys will even do so. Very disappointing."
Cons: "I didn't make it because the flight to LAX was late and despite being told by an Avianca employee there was a later flight from LAX to PDX (at 11:45 on AlaskaAir) which I would be put on, once I arrived I was told I was on a 6 AM on Delta with no arrangement to get me a hotel or anything. I bought a separate ticket on that 11:45 flight on Alaska Air to PDX instead. Extremely unhappy with this service and will never again use it. I will also tell everyone in my social circles, in person and online, to stop using it."
Pros: "Flying Alaska airlines is always something I have a bittersweet relationship. I love almost everything that Alaska does to improve their airline. Their wifi is some of the best in the US and its very affordable. Their "picnic box" snacks are awesome and unique, better than what you will find elsewhere, they have USB and full AC outlets at every seat, and their rewards program is the best in the business. By all accounts, AlaskaAir would be my favorite airline out there. But the staff that Alaska hires is just so terrible. Everytime I fly with them, they have simply the worst staff. Pair this with some of the best features of any airline and it leaves me scratching my head on whether or not I want to fly with them or to fly with an airline like Delta which might have fewer frills, but offers much better staff to help you."
Cons: "The flight attendants were maybe the worst on any flight ever."
Pros: "Well, since you're asking, what I truly liked and enjoyed was being able to sleep comfortably undisturbed on this early morning flight from blast off to splash down. Comfy seats, no yakity-yak seat neighbors, no pesky flight attendants waking me to offer coffee, and a tidy restroom when needed. Just a happy flight. There, is that 50 words?"
Cons: "What I don't like is having to tell you what I like and don't like about taking a trip on an airline. Suffice it to say, we made it and that is never a small accomplishment for which I am always genuinely grateful and appreciative to the pilots, the crew, the engineers and builders of these large metal tubes with wings that continually and mostly consistently manage to defy the laws of gravity by propelling groups of human beings across large stretches of land and over water. Why wouldn't I be happy?"
Pros: "Good plane on time"
Cons: "I’ve got the latest iPad and software but entertainment system could not connect Only snack food for sale on an evening flight"
Pros: "I love the upgrade option to Premium class and the snack box that comes with it is great! Staff was friendly and efficient."
Cons: "Only one thing: when using the kiosk to get my boarding pass and upgrade, it doesn't specifically state to insert and quickly remove my credit card, so I'm waiting waiting waiting and nothing is happening and I start over and still nothing, so I go wait in line at the desk that solves problems only to learn that small detail and then the clerk said he couldn't take care of it for me and sent me back to the kiosk! What a pain! I'm sure I'm not the only one this has happened to. How hard is it to put clear instructions on the screen? please and thank you!"
Pros: "Alaska Airlines continues to do it rite! To my surprise, while checking in my 60 lb bag of surfboards, I was only charged $25, not the already low price of $75 I am usually charged. This new discounted price enabled me to save $100 round trip on board charges. Unlike other airlines that charge $100 Per surfboard, Alaska Airlines has implemented a program that serves the sports enthusiasts. From surfers, golfers, hunters, fisherman, and so on. Our gear goes with us for a fantastic price. Also, the food is actually pretty tasty too & the flight attendants treat you well."
Pros: "Found the crew to be friendly and relaxed. The plane was fairly new. Overall, it went fine as long as you understood it was going to be simple offerings."
Cons: "Apparent aggressiveness to get as many carry on bags paid for by the ground staff measuring with a measuring tape all bags. I've never seen anything like it. My bag was fine. Then, when they started to take fees you had to come back and pay. It wasn't done right then. The ground staff was minimally helpful. Flight amenities or not, pay for headset and having more than 2 TV shows and 2 movies cost you an up charge even on an overseas flight. One choice for dinner.- pasta so it was vegetarian. Breakfast was a sad roll, one small piece of cheese and ham, and fruit that was that questionable. Overnight flight, pillow no blanket in Economy. Seats hard and leg room was tight. Their Economy plus and business looked a much better way to go."
Cons: "The website wouldn't complete online check in so I arrived early (0415 for a 0600 flight). The kiosks were mobbed and several were not functioning. Only one poor staff member was there to assist literally hundreds of irate passengers. The line for check in at the desk with live assistants was also several hundred people long. I finally got my boarding pass and bag tags at 0517. Then the bag drop off was broken. One poor staff member with an I pad was trying to scan all the checked luggage. I was directed to leave my bags against a wall and hope that they would make my final destination. Obviously people were anticipating not having luggage at their destinations and were opening bags to remove a few items of clothing. I finally got to the tsa check point at 0533 and begged my way to the head of the line (thank god for global entry and tsa precheck! And a thank you to all the people at lax that let me jump the queue) The flight itself was lovely. I slept until landing. Alaska airlines, please hire more staff."
Pros: "This was our first time using Alaska Airlines and they were great! Checking in online was easy. Flight attendants and other staff were friendly and seemed to have your best interest in mind. My husband and I had a 20 hour layover in LA coming back from Costa Rica and we asked if we would have to pay another fee to recheck our bag for the second flight. They were very understanding and waived the fee since our overnight stay in LA was technically a layover and we had previously made the whole reservation for both flights at once using their company. Overall we liked our experience with Alaska and would definitely use them again!"
Pros: "Ground and in flight crew was very friendly."
Cons: "Flight was 4 hours late because of a suddent issue with the designated pilot's health but then they also gave me a good discount coupon."
Cons: "There was a 20 minute flight delay before we boarded. They announced there were mechanical difficulties, which took further time. After we left the gate, we were told that our pilots had timed out and we would need to return to the gate to get a new crew. We taxied for a long time back to the gate, then there were further delays while they added the gas they had used in taxiing. In the end, we arrived more than 2 hours late. It is hard to understand why they didn't anticipate this and replace our pilots before we left the gate. This was the return part of a round trip ticket; there was also a more than 2 hour delay on our earlier flight due to mechanical difficulties."
"We couldn’t check-in online. Even though it was booked through American Airlines, none of my AA benefits carried over. The Wi-Fi and entertainment didn’t work the entire flight. The flight crew said something about a voucher but I didn’t hear anything else about it."
"Annoying that every short flight is delayed over 40 minutes consistently . Why am i taking a 1 hour flight when it becomes two hours plus airport and uber time? Maybe we should all just drive??"
"The worst costumer service"
"Like: entertainment, stewardess were nice Dislike: delayed flight, shuttle was inconvenient"
Pros: "Crew was great. Seat was perfect."
Pros: "The crew was very hospitable."
Pros: "The crew was nice. My seat was ripped. There was some type of tape by the window. The flight was late and wasn’t informed"
Cons: "Communication with travelers if a flight will be late and better aircraft"
Pros: "Nice crew. Plenty of legroom"
Cons: "The time to get the luggage to baggage claim was way longer than expected."
Pros: "Seat comfort is better than many airlines but I still felt boxed in."
Cons: "Flight crew was mediocre at best. Very abrupt and snippy when offering drinks and snacks. Flight attendant who gave disembarking instructions had difficulty with language and stuttered and stumbled with words."
Pros: "Easy boarding..nice cust service at gate jfk"
Cons: "One hour delay waiting for gate at miami"
Cons: "Too many people on flight during Covid"
Cons: "Too many people on one flight for a while pandemic to be happening Smh"
Pros: "Crew inside the plane was friendly and warm, particularly Craig. Very inviting and reassuring."
Cons: "The almost 2-hour delay and gate change due to “airplane maintenance” was terrible. It did not feel as if the guests were going to be accommodated. They made few announcements about it."
Cons: "Despite the delay of almost 3 hours (which we were informed much earlier than getting to the airport at) the plane was 40% empty so can’t complain at the end of the day"
Cons: "The customer service at LAX was horrible. The workers seemed to lack people skills and it everyone in line noticed it."
Cons: "Movie selection was minimal at best and my tv screen kept malfunctioning. Volume and brightness would turn all the way up or just shut off completely"
Pros: "Nice crew, nice plane"
Pros: "It was a smooth flight"
Cons: "More food options"
Cons: "5 to 6 hours flight should have some bread more than snacks"
Cons: "Comfortable seats, courteous flight crew. Easy boarding and organized."
Pros: "Non stop flight, complimentary snacks, in flight entertainment, wifi"
Pros: "Efficient and good overall in terms of WiFi, service, etc."
Cons: "After exiting plane we asked a crew member (possibly a JFK employee) where our gate checked stroller was (it wasn’t in the bridge where it normally would be). He said it would be at baggage carousel 4. Our flight’s carousel was 2. The stroller never came. JetBlue employee had to get for us 1+hr late"
Cons: "Freezing cold"
Pros: "Jet Blue planes are always great. Super clean and comfortable."
Cons: "They should have scheduled pistols for our flight. We had to delay the flight for two hours until they arrived."
Pros: "The Hawaiian themed meal/snacks"
Cons: "More free entertainment!"
Cons: "the only discomfort is trying to sleep"
Cons: "30 min delay"
Pros: "Free wifi, free TV, full sized sodas and unlimited snacks. Not to mention the free mini hot towel they give you towards the end of the flight. I'll be flying jetblue from now on"
Pros: "The attendants were super sweet. I had hurt myself before the flight (nothing caused by the airline) and they were very accommodating. One of the workers pushed me in a wheelchair to luggage, which was super helpful. First time flitting on Jet Blue and it was a very positive experience."
Cons: "There is a control on the armrest and I accidentally messed with my boyfriends controls (lowered the volume). Also, the touchscreen needs to be a bit more sensitive. I tried pausing the movie I was watching and it forewarned the movie. I tried to find the spot I was at but while pausing (announcements during the trip) it kept forwarding so I have up on that movie. Minor annoyance."
Pros: "The flight crew was very nice"
Cons: "The fact that I was 3 minutes late to check my bag (due to a line and walking to the wrong counter the first time) and they would not allow me to go on my original flight and route my bag on another flight. This resulted in me and my bag getting pushed on two new flights and my overall travel time going from 4.5 hrs to 11 hrs which with a 15 month old is an eternity. Many other airlines will allow you to make exceptions when checking in late (I was still nearly 40 minutes prior to flight departure) and let me still check a bag OR allow me and my baby to stay on the same flight without the bag."
Pros: "Smooth, great service, free wi fi that really works and lots of free snacks and water which nowadays may seem like a real perk."
Cons: "Everything was great!"
Pros: "The flight itself was fine. Food pricey but good enough. Seats are comfortable. WiFi is intermittent. Cabin crew basically OK."
Cons: "Contradictory and incomplete texts about a 1.25 hour delay in departure time. Text should say to arrive at original time. Almost missed the flight because text did not say that. Got 2 different texts within minutes, one with incorrect info. Why did I have TSA Pre-Check status on the originating flight but not on the return flight? Not enough overhead space, and cabin crew wasn’t helpful in finding space. Flight 30 minutes late, but probably not JetBlue‘s fault."
Pros: "Decent leg space in economy"
Cons: "The cabin was too cold, and no hot drinks were available due to a malfunction. Blankets ran out."
Pros: "How you can get up and grab your own snack instead of keep asking for one."
Cons: "I had to ride a 6hr flight with no TV or music that didn’t work the whole flight. I told the flight attendant three times who wasn’t much helped or felt it wasn’t important enough. I eventually got pissed and left it alone."
Pros: "I LOVED the comfort of the ample seating space and leg room, compared to American and free WiFi and movies with the individual monitors on the seat backs for every passenger. I flew Jet Blue on my return flight from LA to Boston to attend our son’s USC graduation. The flight from Boston to LA was on an American Airlines flight. The seats were super narrow with very cramped leg room. To add insult to discomfort , I learned just after take off on the American flight to LA that our dogs got loose at home and the person caring for them was frantic. I had to purchase in flight WIFI ($16/ hour $18 for the entire flight) to attend to the Lost dog issue (hugely stressful) only to learn after the flight that $300 worth of fraudulent charges occurred during the flight that my bank’s fraud department claims occurred as a result of entering my card information to purchase the internet access. That depleted the majority of our travel budget. (We live paycheck to paycheck and had pinched & saved to be able attend this special event) I was so apprehensive on the returning flight and can’t describe my relief to learn the WIFI was free. My fears dissolved as did my aching head and back as I settled into a wonderfully comfortable seat with far more leg room than my prior flight. Thanks Key Blue! You have a fan for life!!"
Cons: "Not one thing I didn’t like!!!!"
Pros: "Nice comfortable seats with great options for entertainment. Unfortunately I only have iPhone headphones and didn’t even think about them not fitting the jack. I just watched in subtitles. Left on time and Arrived 35 mins early"
Cons: "Wanted to check a bag. Arrived early but no one was available to help till 4am. I was the first person in line and was told to go to the service desk. I waited at the service desk for 20 minutes before the same man I originally talked to came over to help only after a very long line of people accumulated. Only two people were working and the customer service was very poor."
Pros: "The flight was on time. Boarding was easy. The flight attendants came around with waters twice which was great as it was dry in flight."
Pros: "Entertainment was great! Great selection of movies!"
Cons: "The earbuds are terrible, I personally don't do well with that style - i would do research to see what the most universal type head phones are used because these were the worst. Also the control to my entertainment was on the right side, where the middle person kept changing my channels and volume. I would have liked for it to be on maybe the left side where no one else could touch it. (I sat at a window seat) The guy next to me fell asleep and so it was super hard to get to my controller (although there is one on the computer, he was still messing with it with his elbow)."
Pros: "Everything was splendid as usual. Except for the flight attendant "serving" the bulkhead, which costs an extra $90. He consistently effectively told us to shove it when we needed the slightest thing. Never had a bad experience w/ JetBlue employees at any time. My two seatmates suffered the same rudeness, in addition to a broken tv."
Cons: "Only the aforementioned flight attendant. rkbarnettphd"
Cons: "It got canceled and had to find new flight. Hawaiian Airline’s was not helpful. I had to do all the leg work and then still had to escalate calls to superiors to get what I needed"
Pros: "I like only 1 thing wi - fi is working good."
Cons: "I don’t like anything. It’s a worse airline ever i take I would like to suggest never ever fly with jet blue . I go through so many problems so rude employees working at help desk . Especially steven he said he is supervisor then he says he is only shift leader instead of helping he just talking so mean guy . This is really a big story i try to put in small words ...i fly with them on march 2nd LAX to JFK my finale destination is amritsar in India because of their fault i miss my next flight . The lady help me in morning she is very mean i wanna talk to supervisor she say I’m supervisor but she is only shift leader.i forgot her name . When steven told me he is supervisor i was like"
Pros: "The crew. The plane. The space. Everything"
Cons: "I forgot my headphones so it was a bummer to have to buy them but other than that everything was amazing! I love Jet Blue!"
Pros: "Leg room because I sat next to the emergency exit"
Cons: "Everything except leg room. First, your team never offered beverages. When I asked them about it, they said that they didn't want to wake anyone ... really? Like the whole plane? It's a red eye flight ... I'm sure most would take at least a water. Meanwhile First Class was served every two minutes for everything they wanted ... and us folks that make up the rest of the plane ... we don't count? So, everyone basically went to the fridge to get drinks. Water wasn't even offered ... huh? Also, your seats were ridiculously crammed ... extremely uncomfortable. Other than that, I'm glad we made it to New York."
Cons: "Jet Blue didn’t transfer my baggage to the company which I would fly with after, and if the office didn’t call me I would have my luggage lost. Not to mention that I had to stay caring it around the airport for 13 hours, until the time of my next flight."
Pros: "I arrived 3 hours early and was able to switch to an earlier flight."
Pros: "Everything was on time. The plane was clean. Most importantly there is more leg room of Jet Blue than on all. the other carriers."
Pros: "the seats were more comfortable than many other airlines, the snacks were more plentiful. I only saw one flight attendant doing anything in coach, he kept very busy and was pleasant. There was a female attendant around but I did not see her doing anything - maybe she was first class."
Cons: "First, the pre-boarding announcements were very difficult to hear and understand. The attendant spoke way too fast so that combined with the lack of clarity of the speakers made it almost impossible to understand what was being said. I have a hearing impairment so I need my husband to tell me but he too had trouble understanding the announcements. This was somewhat true during the announcements on the plane also, but less of a problem there. Let's face it, the audio systems really make things sound garbled so it is very important to speak clearly and slowly enough. I don't know how I could travel alone."
Pros: "The crew was extremely helpful and friendly! I really appreciate their efforts and professionalism."
Cons: "The seats are typically more comfortable. Towards the end of the flight I experienced lower back pair which is not typical for myself."
"Crew was nice and accommodating, but someone failed to inspect the plane before the passengers got on and we ended up deplaning and changing planes when this could have been avoided."
Pros: "Clean and comfortable"
Cons: "We need food"
Cons: "Could not checking or do anything from the app unlike others"
Pros: "Me rompieron el equipaje"
Pros: "Smooth ight"
Cons: "Need to add cabin service"
Cons: "Departed 1 hour late."
Pros: "The seat was a caca"
Cons: "Pagar una maleta pequeña mortifica"
Cons: "That’s ok"
Cons: "Full flight"
Pros: "Good overall."
Cons: "Upgraded to premium. Only offered cookes and drinks. Screens weren’t working for 5 hour flight."
Cons: "Flight attendant kept overhead spaces open for extra coach passengers."
Pros: "The flight crew and the captain were terrific."
Cons: "Gate agents were rude. Everybody was forced to check-in their carry on luggage due to the small plane. This information should have been shared before boarding. We were informed as we were boarding and had to scramble to remove the laptop from our carry-on and help up passengers behind us from boarding. A totally unnecessary stressful situation created by the gate agents for failing to share information. Once we got onboard we saw carry-ons larger then what we were forced to check-in. Evidently, enforcement of standards is at the gate agents' discretion."
Pros: "Boarding crew was rude an unaccomadating"
Cons: "HORRIBLE CUSTOMER SERVICE."
Cons: "Plane was 30 minutes late which was not idea because we were getting to our destination in the late evening. Boarding was a mess."
Pros: "Nothing. Have not flown American airlines for the past 15 yrs because they always managed to have mechanical problems, delays, etc. Flew with then for the first time since, and again, mechanical problems. They kept us inside the plane for two hours. Because of that delay I missed my connection."
Cons: "The hotel they put me in (Holiday Inn Airport) is like going back to the 70’s. Horrible experience overall. Needless to say, not flying American Airlines ever again."
Cons: "Everything was cancelled or delayed, missed connection are very common."
Pros: "Good entertainment, seats were ok."
Cons: "I paid for a seat with extra leg room and then was told at the gate that there were none of those seats left, despite the fact that I booked and paid for that seat 3 weeks ago!"
Cons: "Cabin was freezing cold. Flight on time. No major issuess"
Cons: "The service was poor and not friendly. They over sold the flight and put the stress into customers. They kept the flight so cold that I had 2 blankets and still shivering. The seats are so darn tight that the people next to me didn’t fit and I had to sit at a angle for 5 hours. What is dissatisfying is that airlines will continue to treat customers without compassion. We pay for a service and should not be yelled at when you over sell a flight and demand people to check in carry on bags."
Pros: "The movie selection on the flight was stellar."
Cons: "AA let me know that our flights were delayed to MIA, which would in effect, make up miss out connection to get to Kingston, Jamaica. They tried to rebook us, but for the NEXT day. So after calling, I got my ticket rebooked for an earlier flight, but I couldn’t do the same for my boyfriend’s. At the airport we requested he check in as standby, however, the rep checking us in said he couldn’t. We asked for other flights arriving on the same day at the original ticket & even looking across partner airlines, he said there was nothing. Hard to believe, but then eventually said he found something by way of Lax to AZ to MIA & then KIN that would arrive later that night. We quickly took it because it was getting late to check in for TSA for my flight, only to find out later that the ticket he printed was for arrival the next night - not at all what we agreed upon! What a waste of time, as if the money we spent on this vacation didn’t mean anything, and when I called to get compensated, I was told to write in to AA. Write in. It’s 2018. Who can I speak with to get compensated for our time & money being wasted? I understand it may not have been within AA control, however, I would have liked for them to have cared that we were inconvenienced as paying customers, instead of being told, in action & in words, that the inconvenience we were being put through (to no fault of our own) was no big deal & we should just suck up the money we are loosing as a result. Very disappointed ☹️"
Pros: "Old plane with new seats. The exit row window seat — which they rate as a preferred seat was terrible as the exit door sticks into the plane and takes away your room. And the seat doesn’t recline - they forget to say that."
Cons: "New Airplane"
Pros: "Flight attendants friendly."
Cons: "So many rows of seats crammed in and no where for people to put their bags. People from front of Llane had to go to rear to place and retrieve their luggage. Maybe space the rows a little better or retire these older planes."
Pros: "upgraded to business, which made for a nice ride home."
Cons: "seat and monitor seemed to have minds of their own, but only caused a minor inconvenience I'm frustrated with AA's information on movies, which is questionable and unrealable. For example, the recently released film 'Coco' was listed as PG-13 and not included in the "Disney" category. "Justice League" was listed as R. There are several other examples of misinformation in their movie listings. For parents who use the ratings as one piece of information to guide their children, it would be nice to have correct information when making selections. this problem is not new; it's been this way for over a year now. I hoped that over time they would get it right, but alas, it remains inconsistent at best."
Pros: "Couldn’t sleep because the AC wasnt working. Most miserable flight my life"
Cons: "The AC wasn’t working it was the most miserable flight ever"
Pros: "The low fare was the best part of the flight, but I later found that it came at a cost!!!!"
Cons: "First of all the Crew was rude and their lack of patience was obvious, the flight was delayed and was no fault of any of the passengers yet we were made to feel as if it was our ( passengers) fault. Secondly, the air was turned down, I guess to conserve fuel, and the plane was unbearably hot, And at no time was food offered for purchase or even a beverage service. I have flow AA for 20+ years and this was the FURST flight I have ever experienced. Sadly I believe it will be my last!!!!"
Pros: "ABSOLUTELY NOTHING TO LIKE ABOUT THIS FLIGHT."
Cons: "Flight was delayed, the baggage was not transferred on the connecting flight."
Pros: "Courteous and efficient service, good communication from employees."
Cons: "Rude passengers reclining all the way without notice."
Pros: "Movies, clean, efficient"
Cons: "Paying of my small Checked bag"
Pros: "Entertainment, courtesy, flight attendants, and service"
Cons: "Just being confined. But that's the nature of that beast"
Pros: "Usually I take a non stop flight with LATAN from LAX to LIM. It is always great."
Cons: "This time, however, from the get go I had problems. The attendant at ticketing sent one of my bags in without removing the part of the ticket I needed. Second, the attendant at the gate took my carry-on down because she thought it was too big. I have this bag for years and I travel with it everywhere with me. Then, I could not find my carry-on in Lima and hell started. I asked one guy that had an orange apron and was helping with the bags. I told him that I did not see my carry on. He sent me to American lost baggage upstairs. I had to wait 40 minutes for the office to open. Then the woman working there was very unprofessional and rude and told me that I should have made a claim at the counter in the baggage claim area. Well, there are no signs that indicate that there is a counter where to claim your lost bags, you have to just be clarivident and know according to LATAN personnel. They found my bag and call us around 3:45PM, when they close at 5PM. Well getting to the airport before 5pm was a Mission Impossible action movie. Try getting to the airport in Lima during rush hour...finally, I got there on time to get my bag, had another encounter with another personnel that, again, attempted to blame it on me instead of doing her job efficiently and with a smile on her face...What is wrong with airlines personnel???"
Pros: "i slept though not too comfortably."
Cons: "I literally wasn't given a glass of water or any food. I fell asleep for a bit but wasn't woken to be asked if I needed anything when they came around with the carts. It was a 5 hr flight."
Pros: "That the staff at American Aiirlunes were helpful in getting me to my destination."
Cons: "Flight was delayed and then canceled!!!!! I missed my connecting flight in Miami."
Cons: "No space! Glad I was sitting next to family! Seats were tight...no leg room...long flight!"
Pros: "The A321-S was a pretty good aircraft. Nicely updated interior. Staff were young & professional. Everyone was happy, efficient and professional. It was nice to see the Captain smile and say goodbye to ALL the passengers. Well done AA!"
Pros: "Entertainment was good, except the system wasn't working the first 30min of flight."
Cons: "Parents left their 5 kids in the row behind me to horseplay. During the whole flight. Crew did nothing while they ran up and down the aisles. They parents and kids have been kicked off the plane for not being in their seats when told by the captain."
Pros: "Tiny airplane but single flght crew managed my and from what I could see fellow passengers needs commendably. Whilst I didn't like needing to hand in my carry on (without much warning so I didn't have time to pull out a magazine to read) on the plus side it was stored well as my suit carrier came out unscathed and you get your bags curb side as soon as the plane lands so you don't have to wait for the rest of the bags to unload."
Cons: "Because the airplane is so small there is not much room to move in the aisle (thankfully most people just sat down for the short flight), also you have to hand in your carry on baggage so that it is stored with the main bags."
Pros: "Nice Jet."
Cons: "During boarding, we were pulled out of the line. The attendant that diverted us did not explain why he diverted us. Our boarding passes were printed by our hotel as were many others that we saw. We went to a desk where another individual started asking question about our life and where we were going. Still, no one thought it was necessary to explain what part of the process or what exactly is going on. The man that diverted us, I'll bet, does not have reasons or any idea why he diverted us. I hate to think that he did it because we were Black Americans."
Pros: "Their customer service sucks."
Cons: "Their customer service sucks."
Pros: "The TV entertainment built in the seat."
Cons: "The baggage check in process, the 6 hour delay of my flight, wasting the majority of my day in the airport due to plane inspection. De-planing after boarding. The unorganized line/crowd during the boarding process."
Cons: "No individual tv screens seems a little ridiculous for a nonstop 5 hour flight"
Cons: "I could not change the flight with less payment so I missed the flight and booked another one."
Cons: "No breakfast"
Pros: "The boarding process was swift. The movie was a good one tho the scattered monitors didn't have clean images on them."
Cons: "The plane seemed one of the first ever invented so you had to pull your knees close to fit in your seat. Plus they un confirmed my baggage for some reason during the miami layover so it never made it onboard the plane. I'm now stuck in a foreign country without my clothes, products, etc. THANKS FOR THAT!! =\"
Pros: "Timing of flight. Early departure early arrival"
Cons: "Better food"
Cons: "Charge you for everything even if you upgrade your seat you can’t recline"
Pros: "I remember I used to fly with spirit and they were the worst airline. I can tell now they have changed a lot and they have improved in all ways. No delays"
Cons: "They should at least have water for the passengers. But in overall it was a pretty comfy flight."
Pros: "Flight very good"
Cons: "Need more space"
Pros: "No one ended up sitting next to me."
Cons: "You have to pay for any beverage, including water. This was a 5 hour flight. I don’t know anyone that would think a free glass of water should be optional and therefore considered a la carte. There was no water in the bathroom to wash my hands. Got stuck behind the beverage cart and flight attendant had a nasty look on her face. Chairs don’t recline and I had to pay $50 to check my carry-on bag in because I didn’t read the fine print or visit their website after booking so although it seemed like the cheaper option I probably ended up paying the same amount or more. I wouldn’t recommend this airline if you want to fly comfortably."
Cons: "There is no even a cup of water and super cold in plane"
Cons: "Need more food options"
Pros: "Not a thing."
Cons: "There was terrible turbulence from the moment we took off until we landed. It would have been nice to at least hear the pilot tell us everything was going to be okay."
Cons: "no drinks, no snacks"
Pros: "It was on time"
Cons: "No food to buy and no drinks offered."
Pros: "I can't think of anything I liked, except for it leaving on time."
Cons: "Very rude flight attendants. Seats don't recline...Very little leg room, awful for long trips for those who are tall. Just terribly uncomfortable."
Cons: "No entertainment, no food, no even water, the flight was delayed 3 hours st the last minute and close to the time it was changed for a 2.5 your delay. Complete desorganized. And they change 60 dollars For the check in baggage and 50 for the carry on. Nothing included. It’s my first and last time flying with Spirit"
Pros: "I wasn't happy at all. Bad experience with spirit personnel,I did approach an spirit person at the front desk for information, her attitude was so bad that I couldn't believe it. when I choose my seats I thought I'll be sitting like in the middle of the plane but my surprise was sitting almost on the back of the plane what a disappointments . Sits were be uncomfortable narrow and old."
Cons: "I didn't like my experience with the cheapest airline ever."
Pros: "The boarding went smoothly but we also got to the gate on time. The legroom seem to be bigger than other planes."
Cons: "It’s my first time I booked Spirit and it might be the last one. I was surprised that we paid $200 more of the fare we paid on Kayak. Some of the crew are friendly but passengers don’t seem to listen to them especially when we were taking off and the seatbelt sign was on. People are standing up to go to the lavatory. One person went twice! One It took an hour to turn off the seatbelt sign. The plane is new but it stinks. No form of entertainment at all. No TV or music which it should’ve been fine but they charged us more than I anticipated to pay."
Cons: "Flight attendent just don't care about you. I saw a guy got yelled at Becuse he wanted the flight attendent to throw away his coffee cup. You have to pay for everything including water. Seats are uncomfortable and can't recline. Stay away from this airline."
Pros: "I volunteered for an exit seat which was the best decision I have ever made for an airline so small."
Cons: "For a 5 hour flight, it would have been nice to have a tv and complimentary food and beverage. This was the bare minimum...worse than flying in the 90s. To sit there for 5 hours and not have anything to watch or listen to SUCKED."
Cons: "never again"
Cons: "Spirit Airlines did not give me the TSA Pre-Check tag on my boarding pass. This resulted in waiting in long lines."
Pros: "nothing felt a a soviet babushka in Stalin times"
Cons: "I will never fly this airline EVER! and I have traveled the world a hundred times. I would rather take a bus in Bombay and hang out side the window than deal with this nonsense I asked nicely for a glass of water for me 12 year old son and she told me 5 bucks REALLY ? for a glass of water? Your history going down as the laughing stock of aviation. Plus..at no fault of yours, We got stuck next to the 2 largest fat women I have ever seen They turned out to be nice but that didn't change the flatulance and smelling tuna fish sandwiches that they brought on board. Wish I had a camera crew ....Ohhh God! I had to hit the WC just to puke! mr Rogers r 323 377 6722"
Pros: "Friendly staff"
Cons: "Seats become uncomfortable after 5 hrs..."
Cons: "Seats were uncomfortable. Could not recline. Airfare appeared cheap until you factor in luggage and carryon fees. Traveling with a child, had to pay for the privilege to ensure we could sit together."
Pros: "Friendly service onboard"
Cons: "Really uncomfortable seats, and extremely expensive luggage add ons. Not worth it, at all!"
Cons: "Customer service was horrible at lax"
Cons: "To whom it may concern. One of the crew members the one that was giving instructions to the people seating on the emergency seats had no a bit of education or consideration with the the passengers that paid more money for those seats. I paid extra money because the space between seats in Spirit is very small. The way he was talking was very rude. He told me - are you listening? Do you agree? You have to agree**. I had never experience anything like that...The only thing I can imagine is that the company don't give trainings to the individuals they hire and they do what they want..."
Pros: "The flight attendants were kind"
Cons: "Uncomfortable seats. Flight delayed. Paying for a water??!!!???!!! Sour taste in my mouth. 1 carry-on is reasonable, paying for that carry-on is robery. I will not consider Spirit airlines as an option in the future, it ends up being no less expensive than its competition... Ft Lauderdale was not even in our itinerary??"
Pros: "I reached my destination."
Cons: "The flight attendants lacked professionalism, significantly. One attendant pushed a food cart into my knee and hardly acknowledged her fault. She simply said "Sorry," and then began shouting "Watch your knees and elbows" as she continued down the aisle. Later, another attendant walked by and said to another "Someone stinks in this area." Further, the attendant that made the announcements using the intercom lacked professionalism as well. I am glad I reached my destination, but Spirit Airlines should consider training their attendants to be more courteous and professional."
Pros: "Delayed, extra hidden costs, Crue was telling profanities because one passenger vomited."
Cons: "5 hour red eye flight, seats didn't recline, flight attendants thought they owened the plane, had horrible attitudes, and never smiled the entire flight. Kept hitting my leg in the isle way when they walked by never apologized. 1/10 horrible flight and service"
Cons: "Seats couldn't recline. Understand it's a bargain airline with no bell and wistles but cmon."
Cons: "Anout 15 minutes after everyone boarded the plane, we were instructed to get off. Multiple times changes to the duration of delay from about 2 hours delayed, finalized to a delay greater than 18 hours. I missed my non-Spirit connecting flight, a required flight to a destination Spirit does not fly to. Am I getting reimbursed? No. I just get 2 $50 vouchers."
Cons: "Mechanical issues. Flight attendant got sick after the 1 hour mechanical fix. I tried to rebook my flight and was refunded indtesd. Only to have to rebook and pay again to be placed on a the next flight"
Cons: "They force u to pay $55 for carry-on before boarding and once boarding stars you have to pay $100 for your carry-on otherwise they won't let you on the plain and during flight they don't provide any refreshments if u want anything you have to pay for it"
Cons: "The airport was dirty, they charged me 65$ for carry on and the seats were super uncomfortnavle and didn't fold back. The spirit airlines section was isolated from the rest of the airport and there were terrible food options. I wouldn't recvomend this to anyone."
Pros: "It got us there"
Cons: "They don't tell you how much luggage is when booking and with the additional fees it comes out to be as expensive as a real airline."
Cons: "They charged me $100 to cancel the flight due to hurricane evacuation. Are you kidding me? Meanwhile... The same airline only charged a friend $39 for the same thing. It appalling!"
Pros: "Will NEVER book with Spirit"
Cons: "Soooooo uncomfortable"
Pros: "It doesn't hide the fact that this is bargain airfare. It got me to my destination."
Cons: "Seats don't recline and you have to pay for everything if you want something...but you know that coming in...so it's not a surprise."
Cons: "Changed our ticket from LAX to DTW with out asking.It was to a straight thru flight which was great,but they left our luggage on the original flight. This was not good for it had important medication in side and was damage when received.The luggage was a new purchase.So not real pleased. Also on flight from DTW to LAX we sat on the runway when we arrived for 20 minutes because we had no gate. Not very happy about this either. So we never went to FL."
Cons: "Terrible customer service! You think you are getting a great deal on the airfare until you start to get charge extra for everything. You want to receive your seat, carry on baggage.. Pull out your wallet!! Non of the seats recline. If you are over 5'10" forget about leg room, your knees will be stabing someone's back!! Will never fly Spirit again."
Pros: "As far as being seated everything went smoothly for me, however, people next to me got the same seat assignment. I've heard that's occurred multiple times in the past."
Cons: "There are several reasons why my friend and I will never choose to fly with Spirit again. During our red eye flights the leg room was narrow but more importantly there was not an option to recline the seats back. I don't know about you but my 7-8hr worth of flight was extremely uncomfortable. I couldn't even have enough room to pull out the tray and lay on that. Another suggestion is the cheap price versus United or another company eventually evens out so why would I choose Spirit when I brought a dinky carry on and had to pay $55 for it. Not to mention I would have been charged for any beverage such as a cup of water. I had one red eye and one 8am flight. You'd think they'd cut you some slack. Spirit Airlines? Never again. The poor quality as a whole will not deceive me again. Many customers walking onto the plane were also dissatisfied that these were the conditions we were going to endure for 6hrs."
Pros: "That the plane got me there safe"
Cons: "The airline... The person that sat beside me took up my seat and theirs"
Cons: "The entire experience. I had to cancel the flight and pay $300 for for another one. The employees were terribly unhelpful and just did not care at all. I will not fly with Spirit airlines again. No one else should I am telling everyone I know."
Pros: "is the price"
Cons: "The seats are very uncomfortable Everything else is OK"
Pros: "Arriving safely at my destination"
Cons: "No literature, no amenities, crowded seats that don't recline, getting nickel and dimed by attendants like carnival barkers for water, sitting next to dehydrated and furious people that just had to pay $55 to bring a carry-on which offset any savings they thought they were getting by flying Spirit, and a patronizing ad campaign that tries to get you excited to be miserable. "[Amenities] just weigh us down." It said something like that on the print out. I feel like not distributing water as a safety precaution in a pressurized atmosphere for a 5.5 hour flight is just begging for a catastrophe because a passenger couldn't whip out his MasterCard quick enough to stay hydrated."
Pros: "I can honestly think of nothing good to say other than that the crew was kind."
Cons: "Where to begin? Totally disorganized checkin and boarding. A $60 fee for a CARRY-ON bag ($100 if you don't do it in advance), not one single drop of bevage or crumb of food for free (not even tea or coffe - I have never seen this before!), no entertainment on a six hour flight, and THE SEATS DON'T RECLINE! Absolute out-and-out nonsense and poor customer consideration from start to finish. Never again."
Cons: "Everything tons of hidden last minute fees thought you guys were affordable. You tell people to arrive 2 hrs early for checkin but 45 minutes prior to flight you stop boarding . I was forced to buy another flight . I would like a refund or a complimentary flight. I missed a job opportunity because I came 45min until take off the plane was still docked. But I was forced to purchase a longer flight with a layover in Dallas amongst my other layovers. I ended up being very sick because of all the stop and go and my original flight was only 4hrs I had to pay extra for a longer flight that was delayed in Dalllas for 3hrs. Everyone was complaining said they never fly spirit again. I would like to give spirit another chance. But I also would like a full refund checked bags as well your hidden fees"
Cons: "Flight was delayed 4 hours ,we have to cancel some of our plans.we checked the history for the week and it is delayed every day .Never book spirit for the prices. Its not worth it"
Pros: "It was only 4 hours Reasonable leg room but I paid extra to get it."
Cons: "Non-reclining seats No frills approach is just a euphemism for nickel-and-dime. I knew this was a BS operation from the start when their first commercial focused on how they eliminated free sodas as an unnecessary frill that could save you money. My reaction was 'seriously?' Soda cans are lead than 40 cents in volume purchases. If that was their marketing strategy, I knew you couldn't really expect much from them. And in that regard they deliveredon my expectation."
Airlines flying from Los Angeles to Florida have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Los Angeles to Florida
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Testing for antibodies, testing for symptoms for flights from Los Angeles to Florida
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