Seats were awful no room my husband is 6'6 and seats don't recline at all.. We took a red eye and had to try and sleep sitting straight up.. No entertainment not even music
Wished there were more guidance during bag checking. We were confused as the check in process is changing and people are not oriented on how to go with it.
My TV was broken. They tried to reboot it but there was no saving it. I had the middle seat on a 5 hour flight. Tried to sleep off the horrible service and awkward seating situation. But really the flight attendants were so rude on the PAs making announcements which were unnecessary. Demanding people sit down as opposed to just going up to them personally and nicely to address the situation. In addition, I was sent to the wrong gate for boarding which almost caused me to miss my flight since no announcements were made.
The interior of the plane was nice and refurbished. New seats and entertainment system.
Up charges for seating, luggage and a $7.99 charge for current movies. The free entertainment options were limited. Also limited food (for a cost), so eat ahead of time if you aren't in first class.
Flight was very good. We look at t.v. and watch movies to make the flight short.
I didn't like when I call and ask about the delayed when told that they were waiting on equipment, then when we get to the airport was told that the flight was a international flight that was running late. The Lies!!!!
Our plane had mechanical problems at a previous destination which caused a chain reaction of delays. We were supposed to depart at 11:59pm. We departed closer to 3am and arrived 3 and a half hours late. As I result I missed an appointment costing me $75. This is our second JetBlue flight this weekend, both of which had major delays and greatly hampered our trip.
The guy who did my check in wanted to charge me $40 dollars for my carry on. I had to leave it with my family, and then I asked to other people who were boarding with a carry on if they were charged for it, and they were not.
Flight attendants were a little strange she kept playing with the lights ... Food was overpriced ...i would compare this airline with spirit...which is not a good thing.
I was charged for a seat. While I believed I paid $50 extra for a fully reclining seat, my seat barely reclined and I regretted upgrading to the location that I did.
Frontier Airlines, charges for the carry-on luggage $35, ridiculous!
Most airlines only charge only for the check-in luggage not the carry-on. When the airplane arrived in Orlando (MCO), there was no assistance available to help with the handicapped passenger (self). I had to wait for a stewardess that was kind enough to help me reach the luggage claim area. No complimentary beverage service, a small cup of coffee is $4, not even water.
Seat(19c) is in a position that due to its design causes it to be bumped into continously throughout the flight... I lost track of the amount of times I got jostled by passengers and crew. May want to rethink the use of that seat.
They ran out of food.
Had to wait over 30 min on the tarmac before being able to deplane.
No food on a coast to coast flight, outrageous drink prices and a crew that didn't fit in the aisle. Searched at the gate and was sorry I. Am back in America!!!
For the first time in a ling time I felt if I dropped something I didn't have to kiss it goodbye. My knees and back didn't hurt by the end of the fight. I know longer felt like a sardines in a tin.
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