Avg. Flight Duration | 1h 35m |
---|---|
Flights Arrive in | Phoenix Sky Harbor Intl |
Flights Depart from | Los Angeles |
Flight Price | $167 |
Distance | 370 miles |
Airlines | Delta, United Airlines, American Airlines, Spirit Airlines, JetBlue |
Pros: We were on time!
Cons: We didn't get our luggage until an hour later after our flight arrived to the destination,
Pros: great
Pros: The crew was nice
Cons: The food
Pros: Good airframe.
Cons: 3+ hours delayed; didn't arrive until 3AM.
Cons: Keep being the example other airlines shoud follow. Awesome job Delta.
Cons: They overbooked my flight and almost didn't let me on the plane even though I bought my ticket months ago! The only reason I got on is because some people didn't show up.
Pros: Soon as I started the flight it seem like we were getting ready to land
Cons: It was a little packed
Pros: Great crew
Cons: More legroom
Pros: i didnot like any thing
Cons: they cancle the flight time so meny and i got other flight cancled
Pros: Captain kept us updated on everything going on, he made up time and got us to Austin pretty much on time. Staff was friendly. Huge plus was Houston’s terminal updates for United with iPads to order food - made it quick and easy to eat and run!
Cons: Gate was changed and Houston is a huge airport so lots of walking, flight was delayed, no snacks and only room temp water offered, no entertainment provided
Pros: Quick boarding
Cons: Comfortable seats tv screens for seats
Pros: very attentive steward, nice snack choices
Cons: they allowed too many late people to board after departure on a 100% full flight; not due to lines, but because they were late to the gate
Pros: Food and entertainment were great
Cons: wish there was more legroom
Cons: They canceled my flight!!!!!
Cons: Flight time was changed twice
Cons: This is by far the worst airline. Unprofessional makes so many mistakes
Pros: Very comfortable.
Cons: Food and entertainment not being offered.
Pros: the price the flight
Cons: the seats were uncomfortable, no food no entertainment
Cons: This airline is completely unethical with the most unprofessional and extremely rude employees that I've experienced to date. DO NOT FLY THIS AIRLINE... I assure you, their rates lure you in and you will end up spending significantly more than other airlines in the end. I cannot believe there has not been a class action lawsuit against this fraudulent organization.
Pros: The price.
Cons: The Terrible American Lack of Service, and the malfunctioning website.
Pros: Crew was very nice, boarding went smooth and flight was on time... No complaints!
Pros: Zee was our flight attendant and she was absolutely wonderful. Personable, attentive, and she made sure each and every person on the plane was comfortable and happy, going so far as to move solo passengers to empty rows so they could have more space. I wish she could be on every flight I take.
Cons: Old plane, long delay, sketchy WiFi.
Cons: Keep being the example other airlines shoud follow. Awesome job Delta.
Pros: Crew was amazing.
Cons: Delayed departure due to late crew arrival. Not a huge deal.
Pros: i didnot like any thing
Cons: they cancle the flight time so meny and i got other flight cancled
Pros: Nice crew.
Cons: Plane was small and uncomfortable. The plane was again delayed. 4 flights with United. ALL 4 delayed.
Pros: Crew on flight was very nice. Plane has a lot of space for legs and comfortable seats. We got vouchers and a toothbrush with tooth paste (AT LEAST THAT) for our forced overnight stay.
Cons: Horrible experience. Plane had an engine issue and ended up being delayed for so many HOURS that we had to sleep in Houston. The organization was a big mess - so poor that we reached the hotel only at 130am while we had to wake up at 4ish am to be at the airport again by 5am.
Pros: Crew was nice.
Cons: How much do United Engineers get paid? They can’t figure out how to make the last row recline? And why was this particular flight not able to let me select a seat?
Pros: plane flew on time
Cons: no longer allow roll on bags for free for economy. Didn't accept my KTN so couldn't use PreCheck. Couldn't get boarding pass on my phone before heading to airport. May be the last time I use United. Stone-age. Poor
Cons: Keep being the example other airlines shoud follow. Awesome job Delta.
Cons: Overall: pretty good.
Pros: Great crew.
Cons: Seats could be better. But the delays in deicing the plane could have been handled better.
Cons: Boarding was a little confusing with seats not being assigned ahead of time
Pros: Seating lacked the ability to recline in any way. There were no snacks or drinks whatsoever
Cons: The seats could recline. On a top tier airline I expect comfortable seating that declines for the price
Pros: plane flew on time
Cons: no longer allow roll on bags for free for economy. Didn't accept my KTN so couldn't use PreCheck. Couldn't get boarding pass on my phone before heading to airport. May be the last time I use United. Stone-age. Poor
Pros: Staff always amazing.
Cons: Everything was good overall.
Pros: The flight started with 7 min delay for one crew not showing up. Eventually we had to wait on the plane for one hour for the plane to fly
Cons: contacted customer service 3 times while the first 2 times over the phone and was promised to get a $100 travel voucher in 24-48 hours. Never got that. When called 3rd time I was asked to email their support which I did and one week have passed and nobody bothered to respond yet. Typical United!
Pros: Great crew
Cons: More legroom
Pros: There was a fairly entertaining TV show playing.
Cons: The flight was only about half- full so when we boarded there were a lot of empty seats. In that situation been told before that we could change seats and spread out if we wanted to, but they didn't say anything. I was going to ask, but there were 2 flight attendants just leaning on seats & talking up until they announced to prepare for departure. Then during the flight when passing out snacks she handed me one and didn't even offer one for my husband sleeping next to me. She moved on the next row and was gone so quickly I didn't even have a chance to ask. When she came back around for drinks, I asked for 2 drinks (1 for me, and one for my husband still sleeping, in case he woke up), to which she responded, "I just won't open it then." She gave me just the can of soda, - no cup, no ice. So when my husband did wake up, he just drank it from the can. Oh, and it's a good thing my husband was sleeping for a portion of the flight because his monitor wasn't working.
Cons: Got stuck for two hours sitting in the plane because the computer systems went down.
Pros: The A/C worked, that's about all
Cons: Old plane, no entertainment in head rests, had to use iPad not the same movies to choose from. Seats were so uncomfortable.
Cons: My flight from Chicago was two hours late and that's why I missed the flight from Atlanta to Buenos Aires. No one helped and did not know that the flight was delayed and I had to find a place to sleep. I'm not satisfied with the experience and I have not yet arrived in Argentina because of the whole
Pros: No carry on fee, comfortable seat and pitch
Cons: Displays for zone boarding status would be helpful
Pros: Zee was our flight attendant and she was absolutely wonderful. Personable, attentive, and she made sure each and every person on the plane was comfortable and happy, going so far as to move solo passengers to empty rows so they could have more space. I wish she could be on every flight I take.
Pros: Screens provided. Power outlets at seats.
Pros: The crew in the plane was very nice. The pilot gave us many updates. There was available entertainment on flight.
Cons: The plane was again delayed. 4 flights with United, ALL 4 flights delayed. Plane is not quite comfortable. Boarding was messy. Could use lane for group 1 once they are boarded for all the other groups or have 2 ppl boarding for faster smoother turn around.
Cons: Cabin temperature was set too high that caused dryness
Cons: They overbooked my flight and almost didn't let me on the plane even though I bought my ticket months ago! The only reason I got on is because some people didn't show up.
Pros: CorteousAll
Cons: All was good
Pros: Very bad crew. Seats very uncomfortable
Cons: Crew could have been better
Cons: Leg room was lacking.
Pros: Sat in the Key West airport for five hours because of delays. Somehow the other airlines managed to get their people on and off the island. Although they say they can’t land in a 25 mph crosswind we were watching the weather. It mostly stayed below 20 mph for hours before departure
Pros: Crew are not friendly and I didn't have proper food. I have not asked to choose meal. I thought I can tell in flight that I want veg meal.
Cons: Since rools are changing in international travel. You should inform the new tools to the customer.
Pros: The crew really took care of us. You could tell they care.
Cons: I wish the headphone jacks allowed standard headphones. I brought a nice set and didn't have an adapter. I used the ones they included which were ok, but not great.
Pros: flight was in 1 hour early!!! not over crowded.. flight crew was nice
Cons: baggage fees are ridiculous. tvs are old and hardly work.
Cons: Best flight, best service
Pros: Offering voluntary check-in of carry-on bags for free
Cons: all went well this trip
Pros: The crew was professional. The seat had great leg room. The flight and landing was very smooth.
Cons: You need to teach those who make announcements how to properly speak and annunciate. They are terrible. They speak so fast that it is very very very difficult to understand.
Cons: No room to move very cramped
Pros: The A/C worked, that's about all
Cons: Old plane, no entertainment in head rests, had to use iPad not the same movies to choose from. Seats were so uncomfortable.
Pros: Our seats were assigned at the gate. Somehow we were given the comfort + seats. Very nice! Thank you!
Pros: My flight was missed due to immigration taking almost 3 hours to get through the line. Delta went out of their way to make sure that I was able to get to my destination on a later flight as comfortable as possible.
Cons: Maybe not traveling through Atlanta if there is immigration clearance involved. I was really slow.
Cons: Got stuck for two hours sitting in the plane because the computer systems went down.
Cons: Quick 30 minute flight
Pros: Very friendly cabin crew; excellent service with a smile. Food was good considering, and Magnum ice cream bar a delightful treat. Cabin crew paid good attention to benefits of hydration and served water continuously. Seats and leg room were comfortable considering economy and no extra cost.
Cons: Plane was not as clean as it should be--plastic utensil on floor, seat rails not vacuumed--however, still rate overall comfort as excellent.
Pros: Sat in the Key West airport for five hours because of delays. Somehow the other airlines managed to get their people on and off the island. Although they say they can’t land in a 25 mph crosswind we were watching the weather. It mostly stayed below 20 mph for hours before departure
Cons: The fact that seats could not be reserved ahead of time. Having them assigned at the gate is illogical and does not reward the passengers who reserve / check ahead of time. Additionally, it creates unnecessary rush at the gate.
Cons: Leg room was lacking.
Pros: Boarding was on time and the process was efficient.
Cons: The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky.
Cons: Plane was way too hot and stuffy, wasn't until about 20 min into flight before started to cool down.
Pros: It was a quick service
Cons: Better food
Pros: I liked that we were able to use the go go entertainment from the headrest. Lots of things to choose from to watch
Cons: We could of been on time, we had a connection I. Atlanta and had 15 minutes to spare
Pros: I got home.
Cons: Staff is ticketing were unhelpful in straightening out Boarding process. I ask for help and the agent came over and read the computer screen to me as if that was all he was there for.
Pros: Crew was amazing.
Cons: Delayed departure due to late crew arrival. Not a huge deal.
Pros: Crew was awesome. Always available if needed
Cons: Food was just ok. Could have a little more movie selection
Cons: Even the comfort seats are crammed together too close. One can barely move. Dreadful
Pros: Early departure
Cons: Absolutely nothing
Pros: We were on time!
Cons: We didn't get our luggage until an hour later after our flight arrived to the destination,
Los Angeles (LAX) United States
Phoenix Sky Harbor Intl (PHX) United States
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