$128 Find cheap flights from Los Angeles to Washington, D.C. Reagan-National Airport

The messaging about the change in flight destination and options for getting to SFO was poor. There should have been frequent updates. When I spoke to the boarding agent moment before we were supposed to board, he was flippant and offered no help before the announcement was made that transportation would be arranged. It was as poor of an experience that I've ever had.

This leg was better than the previous leg mostly because I upgraded my searing and the crew was nicer

I was not given a seat when I bought the ticket. I know airlines are trying to squeeze every penny out ot the customer, but we are buying a seat on the airplane, right? I find this irritating with all airlines, but especially Alaska because I fly it so often. No sense of customer use and loyalty.

I’m a first time mom and traveled with my 18mo old boy and it was not a great experience with the flight attendants. They were not friendly or helpful at all. It’s hard enough traveling with a toddler and have people be rude and unkind does not help.

The cabin stewart took care of my garment bag and then made sure I did not forget it on my way out. The stewardess gave me water after I missed the earlier service (I was asleep). I received good service overall.

only refreshments and biscuits available but it was a short flight from LAX to LAS thus it was fine.

High travel time and the flight was full but the staff handled it all well.

Midway through the flight the stewardess moved a man from the back of the plane to the empty seat next to me, since I was sleeping I had not voiced a preferance either way. The stewardess woke me up to say I could move to the back of the plane if I objected to the man sitting next to me, at which point I simply asked "Why?" she was speechless and quickly returned to her duties. It was a strange encounter that seemed to make no sense, even now in reflection.

The person sitting next to me did not fit in one seat, so I effectively only had half a seat to myself. Airlines should come up with a strategy to sit oversized people in a way whereby they are comfortable but don't disrupt or take over other people's seats. It's unfair.

Horrible, missed my connecting flight because Alaska did not give me enough time

I didn’t not like that I could not select my seat and ended up with the worse seat.

Great, on time departure, friendly and accommodating crew, great leg room, Smith flight

I guess they don’t serve drinks on planes anymore

It was a very smooth ride. Not sure on a flight departing at midnight can be much better but it was late arriving and I had an early day so really just the logistics.

Really liked the choice of the 4 free snack options. Crew great. Good vibe on plane.

Good breakfast granola bar good crew seamless flight and baggage transfer we’ll done!

Everything was great but the difference in paying for comfort + did not seem worth it.

The free wi-fi was great. But, the flight delay was not sustainable. It definitely impacted people schedules and JetBlue didn’t do anything to compensate clients for it

My tv was broken on the flight which is disappointing when you pay for a seat and expect a service

I really liked the way snacks and drinks were available throughout the flight!!! The flight attendants were also all fantastic!

Best Thing flight took less time than programmed, quick entry and exit. Recommended!

Always like Jet Blue! It seems, however, that people are getting bigger & seats are getting smaller! We had a very full flight and I couldn't get an aisle seat like I always do. I wish there were more leg room. People sitting next to me were very nice though so it was fine to disturb them if I needed to use the restroom. Otherwise the flight was fine but a bit long.

Old plane. No outlets for laptop or phone. Seats worn out. Area around seat dirty.

For some reason, the seats on this flight seemed unusually uncomfortable. Speaking with friends who took another JetBlue flight later in the day, they brought up the same issue.

None of the in flight Direct TV worked. A better selection of Shows would have been better. The baggage was s low. Otherwise we enjoyed our flight!

The service was very good, will use the airline again.

the staff was very helpful and the airline was very good.

Left 2 hours later for delayed I had to take care a kid with special need since people don’t want to move to accommodate the rest of the family. . It wasn’t bad but that made me upset that people can be that selfish.

For a 22 minute flight all you expect is for it to be safe and comfortable

Flight was on time. Staff were friendly. I paid for Economy Plus but was required to check my standard carry-on luggage due to lack of space on the aircraft. This cost me 30 minutes, unexpectedly, in waiting at the baggage claim. This experience did not meet my expectations.

Wouldn’t let me check in said couldn’t find a ticket had to wait very long Time

I liked that we arrived earlier, you could improve your snacks give away

I got upgraded, so comfort was not an issue. But as always, it is the people from baggage handlers, flight attendants, pilots etc. that make the difference.

Horrible. Delayed on both planes several times. No attempt to fix it

The crew were great. The boarding process was unclear where to line up. Plane was very old. Flew on a new plane flying from LA to Houston. Business class was great. Plane from Houston to Merida was very old. The plane from LA to Houston made me think I should fly United more. The plane from Houston to Merida made me think I should stick with Aero Mexico and Volaris.

The seats seem to be a little cramped, and there really is no entertainment unless you use your own device, which I'm not able to do. The flight from LAX to Palm Springs - passengers put small items in the overhead bins, like small backpacks, jackets, purses. When I boarded, the bin over my seat was full and I had to search to find a bin for my roller bag. I noticed hardly anyone had an item stowed under their seat. There should be more guidelines for people to follow.

The strangest business class layout, 2-4-2, with alternate rows facing backward.

The Flight attendant had an attitude and didn't allow anyone any time to prepare for landing despite being absent throughout the entire trip

The flight was great until towards the end when the flight attendant read an excessively long commercial for purchasing an american airlines credit card. The worst part is that we are doing a lot of traveling this year so i was actually interested in getting the credit card, but I was so annoyed with the long commercial that I completely dismissed the flight attendant bringing around the information. Next time, keep the sales pitch to 10 seconds and then pass around the brochures!!

Nice aircraft. Plane was PACKED full and distance between seats was tight. Had it been more than a two hour flight it would not have been tolerable. I had much more knee space on the JetBlue flight I went out on.

New ridiculous policy by american destroyed my allegiance to american. As a million miler with american, I expected it would be easy to get on an earlier flight when I got to airport earlier than expected, and save a five hour layover. WRONG. The online app would not let me switch flights, So I called, and was promised a call back in 90 minutes. HAH! The customer service desk at DCA said “we no longer have access to changing a flight on our screens. If the app couldn’t do it, I should send a letter to American, but there’s nothing else possible!”

I am tired of being nickel and dimed for seat location, checked luggage and carry on bags. That is why i rarely fly anymore.

It was right on time and crew were very courteous

Great flight. Boarding was efficient and quick. On time departure and smooth flight. Flight arrived early at destination. Good experience.

Literally the worst experience ever and I had my service dog with me. Flight was supposed to leave at 1:51 PM but the plane arrived late. They boarded us around 3 PM and kept us on the plane for an hour saying that due to weather conditions in Miami, we could not takeoff yet. After waiting for an hour, they deplaned. And then they will not give us our bags back that we could just leave and schedule for another flight. Every hour they kept updating saying we have to wait another hour without any explanation as to what was going on. Eventually, I went to customer service to change my ticket, but by the time I made it to the front of the line, they started boarding my flight again. And then when we got onto the flight, they said there were two flight attendants That were past their shift. They kept us on the plane for about another 40 minutes until they told us they had no other flight attendance and had to deplane again. Then I gave us hotel vouchers and told us we would be on a flight at 6 AM the next day. At this point it is about 9 PM. I get to the hotel with my dog, who hasn’t been able to go potty for about eight hours. When I arrived at the hotel, I got a text alert saying my flight has been canceled at 6 AM and they moved past to 5 AM, however the hotel shuttle doesn’t leave early enough to make it to the airport for 5 AM flight. So me and some other passengers got a cab after about three hours of sleep to get back to the airport. This was the worst experience ever.

Their computers were down upon arrival to the airport. They were unable to figure out how to board us. We were delayed over an hour and a half.

Delay. Flight was delayed in Washington.knew that connection was impossible as not enough time to switch terminals. The steward would not let me stay the night. So forced to Dallas.late night, after 10pm.hotel checkin was one hour. Passengers lined up only one girl to checkin at comfort inn. No food availability at that time. Had to leave early at 6:30 am to catch a flight at 8:45. Stressfull.