Daily cleaning, installation of cabin HEPA filters on flights from Madrid to Jacksonville
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 13h 59m.
In the past 3 days, the cheapest round-trip tickets were found on Iberia ($425) and British Airways ($454)
When flying out of Madrid you will be using Madrid Barajas, often referred to as Madrid Airport. You will be landing at Jacksonville, also known as Jacksonville Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Madrid to Jacksonville.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Jacksonville from Madrid is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Jacksonville with an airline and back to Madrid with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Jacksonville from Madrid up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "We Flew business class. Very ordinary."
Pros: "Nice plane, good food"
Pros: "Nothing. The fact that I booked my ticket via British Airways, but operated by Iberia made my situation very confusing. Iberia didn't offer me a connection flight from MAD to VLC when there was a 6 hours delay from JFK to MAD."
Cons: "Partner airline should have a better process to help customers when the help is needed the most! There was neither ownership nor responsibility held accountable by Iberia to help me find a connection flight between MAD to VLC. I had to pay for a Renfe ticket on my own to get to VLC - Nightmare!"
Cons: "Every think was ok"
Pros: "British Airways sets the standard for great customer service...even in economy. Great food, helpful cabin crew, and help available everywhere."
Pros: "Usual BA welcome"
Cons: "Luckily the plane was delayed as my incoming flight was slightly delayed and BA had booked me on flights that take 40 minutes to get between gates I had to run. From there the delay grew as seems to be typical of BA at the moment. Also by the time the trolley made it to me there was only one sandwich choice left."
Cons: "We had three legs on our trip and had to work with Cust Srv at each airport for the next flight"
Cons: "British air wouldn’t let me carry on OR check my guitar, so I was forced to give it to a homeless man at the Madrid airport in order to make my flight. FlyUs was no help at all, neither were BA, AA, or Iberia. Worst travel experience of my life and I’ve traveled the globe with guitars. Luckily it was an inexpensive instrument."
Cons: "Space is very tight with BA A380 2-3-2 biz class."
Pros: "I liked the ability to check in online. Check in staff could be a little bit friendlier. Flight crew were fairly pleasant. Entertainment on board was excellent."
Cons: "I disliked the fact that when I tried to download my boarding pass on to my BA app, it told me there appeared to be an issue with at least one of my travelling documents when this was absolutely incorrect (was travelling with a valid British passport). I had no problems whatsoever at the airport at the check in counter. Also, the boarding gate was slightly chaotic. Most people didn't know which queue to join at the boarding gate. Some form of clear explanation when you arrive at the boarding gate would be helpful."
Pros: "Cabin crew was nice and accommodating for passengers"
Cons: "Lack of leg room"
Cons: "No drink service offered -- crew simply passed by uninterested, and no attempt whatsoever to make any announcements in Spanish -- this on a flight from MAD to LHR. Pitiful."
Cons: "3 hour delay"
Cons: "my trip to England was a nightmare starting with American Airlines not being able to find my flight or my name in the system. It was worse on the return from Gatwick. They also couldnt find me in the system and i blame it all on this Kayak travel site. I will never again use Kayak !!!!!!!!!!!!!!!!!!!! my trip was a nightmare."
Cons: "You never gave me the opportunity to pick my seat and I was given a window seat over and back with 2 fat pigs next to me. What the hell were you thinking. You baggage personnel stole the gifts We purchased for our grandchildren in the Baltimore airport terminal baggage area. Where was TSA security?"
Pros: "One of the staff members at the gate was very courteous and kind when we were late to the counter."
Cons: "At the check-in counter, there were two lines. One that showed Madrid and one for last minute flights. It appeared to be the same line where others were waiting for flights that left at the same time. We were standing in line for 25 minutes for check in before being told it was the wrong line. There was a charge even beverages, which was unexpected."
Pros: "The seats assigned."
Pros: "We liked that our Renfe train from downtown Madrid took us straight to Terminal 4, same as British Airways. Service counter personnel were helpful and suggested checking in our carryon luggage for no charge. Plane was on time and comfortable for the trip to London."
Pros: "The entertainment was surprisingly good."
Cons: "The seating was tight."
Pros: "British Airways rescheduled our flights. The BA website was easy to find out how to claim additional costs incurred from the rescheduled flight."
Cons: "The flight was rescheduled within 18 hours of departure. We were in Spain on vacation which meant attempting to figure out how to get home with Iberia at the Madrid airport, who helped but was super agitated with us the entire time. When we asked for advice on how to proceed, as this has never happened to us before, they just kept telling us it was British Airways fault and that they had no answers for us. This took about two hours plus an additional hour back at the hotel to cancel our reservations in London and figure out how we were going to get reimbursed for the extra night at the hotel and additional costs. It would've been nice to get all of this information in an email, with the new ticket and instructions on how to claim the extra costs instead of us running around and taking time out of our vacation."
Cons: "Boarding process could be improved a little. In general boarding, passengers seated in the back of the plane should board first to avoid clogging in the aisle."
Pros: "Felt room in spite of being in coach. Friendly flight attendants."
Cons: "Flight delayed & on a 2+ hr flight you don’t give anything free to drink. What a sorry airline. Not even human."
Pros: "Late departure, no complimentary food or drink, outside boarding (no jetway bridge) in the weather...squeezed into transport bus in ALC"
Cons: "Late, hot, uncomfortable"
Cons: "Iberia airlines, operating for BA, refused to honor the tickets we had bought via Airfare .com. Would not let me fly!!!!!!! After several hours they found a way to put us on a later flight--got in late, had to stay overnight in Orlando. Don't understand!!!! Wife and I are in 70's--spent 22 hours trying to get home!!!"
Pros: "Whenever they transferred me to Iberia airways"
Cons: "Departure ticket problem (they were never issued) - delayed flight from Madrid to London -missed my connection -delayed flight from London to atl -sadistic and uninformed staff at the London airport, they literally laughed at my face! -stuck in D.C. For the night because there are no more connections to atl due to (again) delayed flight. -outdated aircraft. -no available internet -not even phone chargers. Never will fly with British airways or buy ticket through kayak."
Cons: "THE FLIGHT WAS CANCELED. I HAD TO MAKE CHANGES FOR MYSELF AND PARTNER. THE CHANGES REQUIRED ME TO CHANGE TO FROM A BRITISH AIRWAYS FLIGHT TO AN AMERICAN AIRLINES FLIGHT. MY TIME FRAME WAS EXTREMELY TIGHT SO THAT I COULD MAKE THE FLIGHT FROM MADRID TO CHARLOTTE AND ON TO DENVER. FINNAIR REPRESENTATIVES WERE NOT HELPFUL. FINNAIR DIRECTED ME TO GO TO THE IBERIA DESK WHO ASSISTED ME WITH THE PROCESS TO FLY AMERICAN AIRLINES FLIGHT."
Pros: "We did not go to Madrid due to BA's IT problems. Could not find an alternative flight."
Cons: "3 hours standing in British airways and Iberian airways ticket and checking counters to get alternative flights. They could not do the "entire change" and required that we wIt in line after line. Will be a full 24 hours until the entire trip is complete. Would have been nice to at least sit in the empty first class seats on the transatlantic flight with my party as a bit of customer service. Wondering how many hours other had to wait for alternative flights because they did not use the first class seats as an alternative."
Pros: "Crew was friendly"
Cons: "pay for coffee???"
Pros: "Arrived safely at my destination."
Cons: "I was offered free tap water. No way to treat passengers."
Cons: "They don't offer even water"
Cons: "The old flight attendants, are entitle, rude, racist (from a flight I encountered from China to America, "One claiming Chinese are so annoying to deal with"."
Pros: "one of my employee was left at Spain because his information wasn't found in the your sistem. he is still in Spain and His name is Julio Cesar Paul."
Cons: "Non-stop from Madrid to Philadelphia was canceled apparently because of a computer problem and then I was rerouted through Amsterdam with an extremely short connectios which in turn meant that baggage did not make it and was opened and damaged !!! BA clearly at fault. BA Reservations agent suggested to enter a complaint"
Pros: "The crew was nice"
Cons: "The space was so limited"
Pros: "Was upgraded to business in my first leg."
Cons: "The flight was late, so I was going to miss my connection. I do not appreciate having to wait three hours just to get a new route, and much less the Iberia staff working "on behalf" of British Airways, blaming BA, the system and what not, and being unable to answer straightforward questions such as, Can you give me the confirmation number for the last leg of the flight so I can get a boarding pass in the United Airlines app. Uncommonly ignorant (I speak Spanish as my native language, so that was not the barrier) and uncommonly rude."
Cons: "Everything felt and smelled dirty."
Cons: "That after waiting 2 hours for checking in due to airline system issues, we were told that they would book us on a later flight but gave us already late boarding passes for a flight that had left"
Pros: "Same as before. But I flew with Iberia."
Cons: "The seats in standard economy were the worst/most uncomfortable seats I've ever sat in on an international flight."
Pros: "Clean and newer plane"
Cons: "Row 6 seat C (aisle)... The curtain for biz class needs a better hook so that it doesn't rest on the legs of the person in that seat (6c)"
Pros: "The flight was comfortable and my husband and I felt really safe. Both the take off and landing were smooth as silk. Thank you, British Airways--the flight and everything about it was wonderful!"
Cons: "El dia 27/marzo/16 volamos mi esposa, 4 hijos y yo de Madrid a Londres vuelo # 459, el cual llego tarde y perdimos la conexión del vuelo DIRECTO a San Diego # 273, nos mandaron vía Chicago y volvimos a perder la conexión a San Diego por pura lentitud del personal de British, teniendo que dormir en Chicago, nos dieron hospedaje y 100 dlls para cenar para 6 personas (gaste lo doble). Al día siguiente, estuve cerca de 90 minutos batallando para que me imprimieran los pases de abordar porque supuestamente British no había pagado los boletos a American Airlines. Les pido me recompensen con boletos redondos por todas estos inconvenientes. Saludos y gracias, Fernando Vizcarra"
Pros: "Lots of restroom, friendly staff."
Cons: "Food wasnt great. They announce that a english breakfast or omellete will be serve , but had a wrap instead. I delected tomato mozarella wrap and there nothing much in it. Mostly just a wrap. Disappointed on this. The lunch or dinner was good enough."
Pros: "Stewardess was very pleasant and managed youth group behaviors well!"
Pros: "Location in the aircraft"
Cons: "Serving hours crazy. 11 AM lunch, for example. Second "meal" weird."
Cons: "AC was way too cold"
Cons: "Need more comfortable seat, freezing air conditioning"
Cons: "Inflexible employee, bad website, worse app. NO ROOM for mid seat traveler. Had to keep arms crossed the whole trip, Dangerous for somebody like me with respiratory illness and sleep apnea"
Pros: "Flights were on schedule and my daughter got to her final destination early!"
Cons: "Everything was great!"
Cons: "flight delay , on plane for over two hours before takeoff"
Pros: "Food and entertainment is nice. A bit larger seats would be nice or at least make the first clase section more affordable"
Cons: "Make the first clase a bit less expensive. The price for an extra luggage is incredibly excessive. $200.00 for and extra suitcase round trip, really?!"
Cons: "The place to rest the head. Would be great if it had that part that you can bend to hold your head."
Pros: "Great service"
Cons: "All good, maybe keep the lights off more often"
Pros: "Robbie and Carlos were exceptional. The gate agents were exceedingly rude and I will be filing a formal complaint."
Cons: "Gate agents"
Pros: "Everything no complain"
Cons: "Everything no complain"
Cons: "Delayed 2 hours"
Cons: "Too much delay"
Pros: "Roomy seats excellent service good food"
Cons: "Need better choices of movies"
Pros: "One of their newst planes. Amazing! Loved it!"
Pros: "Food, staff and entertainment was good. However, the touch screen on one of our systems did not work, and had to use the remote control."
Cons: "Not enough bathrooms, and the one on our side got dirty fast. Also, give yourself lots of EXTRA time to get through the airport in Madrid. It takes forever to get out to the gate, and you have to go through Security, Immigration and sometimes a second more intense security (which we did). If you need to get your VAT refund on purchases, add at least ONE hour. 30 minutes to get the approval stamp in one line, and 30 minutes in another line to get your refund."
Cons: "1 hr delay and 40 minute wait for wheelchair."
Pros: "Planes were clean and spacious"
Cons: "Airline didn't seem prepared with crews. Both legs had crew mgmt issues."
Pros: "The staff was great, they were on point tending to the needs of all passangers. Good leg room"
Cons: "The plane was old, it did not offer the amenities of newer planes. The jacks to plug the earphones weren't working"
Pros: "Nothing, I got stuck in Spain and had to pay for a new one"
Cons: "I was late for my flight connection, the airline in Spain was unable to robook me because I booked with kayak and I ended up loosing the ticket and had to pay 1,500 US dollars to get the rest of the way home. I could not get a hold of kayak for help by any means"
Pros: "Comfortable flight."
Pros: "Entertainment was good. Food was pretty decent considering it was gluten free. Wish there were more snacks on command kind of thing. I got really hungry. The guy working at the madrid ticketing counter that helped me check in my bags. Super cool dude. Very easy to talk to. Spoke perfect English and spanish because he was raised in usa but his mom is from spain. He was very detailed in I was going to have to navigate both madrid and dallas airports."
Cons: "The VERY first American Airline lady I met at Madrid airport who was like the first greeter. I was looking at all the different posted signs to see where to go and she says “hola” and i say “hola” back. She asked me which class i was in i said whichever the normal one is. All while im inching my way towards where i seem to already to know where to go. The lady kind of snaps at me and says “stop excuse me im talking to you.” I wasnt really walking away from this lady, i was inching towards what seemed to be i needed to go(and in fact was where i needed to go). I am fully capable of listening and moving at the same time. I dont need to be scolded like 5 year old child because she thinks I wasn’t listening to her. I was listening and progressing towards the place i need to be at the same time and also using two different languages in my head in order to talk to her. So that is just what i would call mulitasking for a person and not grounds for someone to use a parenting tactic on another adult at 730am."
Pros: "Friendly crew, flight not full so able to switch seat to bulk head seat for more leg room."
Cons: "The staff member at the gate counter in Philly was very short and rude. She asked for people volunteer to check their carry-on bags and when I took mine up she was very curt. She asked me for my seat number (I didn't hear her) and her tone got worse. A woman who did not speak English need assistance and was turned away by this person with s shrug. The Latina finally stood in the middle of the gate area asking for help from anyone who could speak English. I just spent 18 days I Madrid and never once was rejected when I asked for assistance. I was not happy with your employee and I was ashamed to hear an American treat someone that way. In the employee's defense, she was alone at the dest up until boarding time and was juggling a lot of balls without any other support. Not a good experience."
Cons: "Films, TV screens did not work"
Pros: "Missed it!"
Pros: "We shopped price, this was the most affordable flight for us."
Cons: "Getting seat reservations should be easier and sooner."
Cons: "All except the food."
Pros: "The attendants were friendly and approachable, it was a smooth trip."
Pros: "Smooth ride and free wine"
Cons: "The crew was rude, one member complained the whole time saying she deserved a raise. We sat on the runway an hour because we were overweight and had to burn off fuel (which lead to me almost missing my connecting flight. they didn't ask before having someone sit next to me (when the seat was suppose to be free). was woken for every reason except food. check in was a nightmare and I was selected for extra checks (so I couldn't check in online). Terrible. Will never fly American Airlines again!"
Cons: "More than a 2 hour delay in Madrid for American Airlines to replace the seat harness on the Co-pilot's chair. This seems like an evolution that should never delay a flight if the proper preventive maintenance had been performed. Very little info was given and there did not seem to be any concern by the pilot or flight attendants once the flight was boarded due to the delay. I was very relieved, however, when we arrived at JFK and AA had a point of contact helping folks with close flights. We originally had 3.5 hours to make our connection to BWI, but due to the delay, had less than an hour to go thru Passport control, rescreening and entry to the terminal, but we made it. Thank you for the personal representative. I did not get her name, but she was very, very helpful."
Pros: "Not much"
Cons: "Older plane"
Pros: "Trip on time"
Pros: "Nothing out of the ordinary, which for plane flights is about as good as it gets. No delays, no scares, no extra inconveniences."
Cons: "It's a transatlantic plane flight, not anything I'd describe as a fun experience."
Pros: "Great service!"
Pros: "Flight wasn't full so I had the row to myself and got to stretch out. Great selection of movies. Decent food."
Cons: "One FA seemed visibly annoyed with me; I'm honestly not sure what I did. I am a FA for another airline; didn't identify myself as such but always make sure to not be "that passenger." During two beverage services she did not ask me if I wanted anything but simply looked at me with disdain and sighed loudly. She wasn't rude; just not friendly and I never once saw her smile. She seemed tired and annoyed. I understand that feeling. I've been a FA for 16 years, still junior at my company, but it reminded me how important body language and facial expressions are when we work hospitality and customer service in the public eye. I hope everything is ok with her and I'm sorry if I did something that irritated her. I didn't get her name."
Pros: "Right on time."
Cons: "The aircondition was extremely cold. I was freezing"
Cons: "Toilet was broken causing long wait time Tv's didn't work causing for a very long flight Many things in restroom were also not working"
Cons: "plane no tv on each seat on a long flight from spain to jfk - that is truly traveling in the stone age - it was operated by American Airlines -the food was truly not eatable - the flight attendant did not even know where Bongor was and if the plane was landing there - the plane was from the stone age truly a disappointment"
Pros: "No water no food nothing good"
Pros: "Kayak didn't gave single updates or reminder, not even ticket confirmation. Never buying from kayak."
Pros: "Same as above"
Cons: "Same as above"
Cons: "Didn't like the way the flight attendant attitude was to me. No politeness what so ever. Turbulence was scary, from the hurricane coming in. And they no complimentary drinks or snack because we landed go quickly. It makes no sense to even have an in service flight with it only being 45 min fight."
Pros: "Flight was good. No delays. No hassle"
Pros: "Take off delayed, poor comfort, service was not good and the entertainment system was not individual"
Cons: "Take off delayed, poor comfort, service was not good and the entertainment system was not individual"
Cons: "-AC was way too high. -Blanket was way too small and thin. Only cover half of my body and they didn't have any extra blankets -There was no free movie available on a flight that's over hrs long. -I got sick because it was so cold"
Pros: "Great service, good food, even had an ice cream break. Awesome."
Cons: "Gate assignment was 45 minutes from the check-in area. Would be nice to have that heads up a day or two earlier. We had enough time but the extra time that we thought we had built in."
Cons: "My luggage didn't arrive to Charlotte. I am still waiting for it one day later."
Cons: "The plain was an old model with no personal screens... So boring"
Cons: "My checked bag did not make it to London, and it’s really affected my short stay which requires a lot of traveling around England."
Pros: "Boarded on time, flight crew was friendly, nice amenities like pillows, headphones and blankets."
Cons: "The food was ok could be better and WiFi didn’t work."
Pros: "Got In ahead of schedule"
Cons: "The boarding process"
Cons: "Sits are too tight. Honestly impossible to be comfortable"
Cons: "The plan was too small."
Pros: "Great and on time"
Cons: "Nothing all good"
Pros: "El vuelo estuvo puntual. La tripulacion amable La comida buena' El avion limpio"
Cons: "El bano incomodo y No estaba muy limpio El postre de la cena, sin sabor, casi incomible, (La cena buena)"
Cons: "The stewardess spilled coffee on my leg and didnt apologize. then after bumped me in the head with her elbow and did not apologize."
Pros: "Todo ok"
Pros: "Very limited - no vegetarian option. Was not enough quantity. No snacks in between"
Pros: "Easygoing friendly staff"
Cons: "I really enjoy flying in your airline"
Pros: "Quick boarding."
Cons: "No movies or videos. Children crying and screaming."
Pros: "On time"
Cons: "EVERYTHING was a charge Water wasn't even offered."
Cons: "There was no complimentary water or beverages"
Pros: "Iberia is fine"
Cons: "Kayak booked through Webjet. Flights changes. Webjet never contacted me. Found out when checking in. Spent hours on phone getting rebooked right before travel."
Pros: "Not enough vegetarian meals."
Pros: "Attention was very goog and polite"
Cons: "Upon boarding the aircraft was really hot, I was sweating in my seat... I did not receive any complementary drinks or snacks."
Cons: "4 hours too late"
Pros: "Movies, no delays"
Cons: "Luggage was not documented correctly to my final destination by Iberia"
Cons: "my bag was lost"
Pros: "Fast check in"
Pros: "I did a up grade To bisnees an it was very disapointed"
Cons: "NO HUBO ENTRETENIMIENTO, EL AVION NO LO TENIA. EL PASAJE SE SENTIA INTRANQUILO . Y ESO HACE QUEEL VIAJE RESULTE MUY MOLESTO. ALICIA"
Cons: "Stewards keep trying to speak in Spanish to you. Every time again you have to ask to repeat in English."
Cons: "Waiting for luggage at JFK."
Pros: "The aircraft was clean"
Pros: "Departed and arrived on time."
Cons: "Was charged for coffee."
Cons: "I am still waiting for my luggage."
Pros: "Llegamos antes de lo esperado"
Cons: "La comida es terrible. Me enfermé con un rash todo el cuerpo posiblemente por la comida."
Cons: "Kept us waiting for five hours"
Pros: "They had a lot of movies and games on board. Meals and drinks were free along with blankets and pillows."
Cons: "The man at the front desk failed to scan my bag when I checked it in. My bag is now lost and I have not been contacted yet."
Cons: "At the airport (Madrid) too long to get to the Gate. Line for baggage, security and passport. It took more than two hours to get to the gate. Personnel too slow and passport check in moody day."
Pros: "Got to my destination"
Cons: "Many passengers luggage and mine did not arrive. Had to wait over 8 hours to recieve it."
Pros: "Got my vegetarian meal which was good"
Cons: "They lost my luggage on my return flights which ruined my holiday"
Pros: "Professional staff."
Cons: "There were a lot of english speaking passengers. Some announcement were translated in English and some were"
Pros: "Nothing at all."
Pros: "Everything was ver y nice."
Cons: "to hot"
Pros: "Spaciousness of aircraft, comfort of aircraft (vibration, noise)"
Pros: "That I got to my destination as planned. I don't know who likes being cramped in a sit with strangers for 8 hours but it's obviously better than traveling by sea or land for such a long journey."
Cons: "Small space."
Cons: "My bag was lost. Still waiting for it."
Cons: "i didnt have my own tv screen"
Airlines flying from Madrid to Jacksonville have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Madrid to Jacksonville
Masks required on board, masks provided on flights from Madrid to Jacksonville
Social distancing seating
Middle seats unavailable to book on flights from Madrid to Jacksonville
Testing for antibodies, testing for symptoms for flights from Madrid to Jacksonville
Waiving of change fees. Search flexible flights from Madrid to Jacksonville