Find Cheap Flights from Madrid Barajas to New York John F Kennedy Intl (MAD - JFK)

clean. Seat covers nice and clean. furniture color scheme pleasant.

1. Seat distance by far too less. 2. seat width on the borderline of being acceptable. 3.. No entertainment, not even a flight info screen available. 4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example. 5. Food okay - but not for french airline. No innovation, no thought in it. Standard "how do I get the cattle fed the cheapest possible" food. 6. Electrical / USB / Network plugs or WIFI unknown.

Late

Late

cheap(?)

everything - absolutely no frills

Flight attendants were friendly, but they only had limited resources to work with.

Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best...

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.

The flight attendant was first class. I thoroughly enjoyed the flight.

I honestly don't have a complaint.

They closed the boarding doors early and I ran thru the entire airport to get there and they wouldn't let me on because my flight was delayed. THE WORST

Ease of location of airport

The Entertainment options. OUTSTANDING

Departure and arrival were on time.

The chair is very tiring Very tight space between chairs The food cold and wrapping was wet with water !!!! No entairtaiment movies for almost six hours.

Cancelled!

A short flight but attendants served us a snack and water with a smile.

No business class

Clean plane, efficient crew, food OK. Boarding was organized

No entertainment and no power plug to charge devices.

Food

Touch screens

The air France staff were phenomenal. Very professional and courteous. Almost so courteous you thought it was not genuine (however it was)...by end of the flight they made you want to write a letter on their behalf.

Seat didn't recline as much as needed and was no in flight entertainment.

flight was over 30 minutes late which is unacceptable for a 1:55 flight!!!!

90 minute delay on a 110 minute flight!

We have bought our seats, but in the airport it was found that our seats were assigned to somebody else and nothing could be done to give them back to us

I was so impressed with my whole experience with Swissair on my recent trip from Miami to Malaga, Spain. Very courteous and friendly crew, up to date aircraft and right on time!

The food was good, the service was excellent, and we had achance to sleep.

Nothing

I flew with multiple international airlines this summer and KLM was by far the best. The crew of KLM were exceptionally attentive, polite, and helpful. The meals were by far the most enjoyable of my airplane travel meals; and I learned that KLM does not charge for it's drinks on international flights, unlike most other international airlines that I traveled with this summer. In a sentence, flying with KLM was a very pleasant experience and I will recommend this airlines to others.

If I were going to list any negatives, I would say that the little travel pillow that was given to the passengers was so thin that it was practically useless, but I brought my own with me, so I was none the less comfortable.

They changed my flight by 24 hours, without ever sending a clear email telling me so. I missed my business class flight and had to book another crooks.

Boarding was smooth

Old plane, poor entertainment, uncomfortable seats

I have reached out to British Airways and they have noted to reach out to you. My credit card was accidentally charged twice for this flight. I am curious what my course of action would be for a refund. Thanks, Ryan Gerni ryangerni@gmail.com

The seats seemed new and clean. The entertainment console was ideal. The food was not bad. And the plastic trays and cups and real silverware were nice.

But several things about the flight overwhelmed those niceties. First of all, the flight had been overbooked. We were not told why we were not assigned a seat in advance. Then when we got to the airport we were still not able to choose a seat. We were told it would be assigned at the gate. However there were no attendants at the gate until it was time for boarding. They were frenzied and busy and did not take the time to explain to us what was happening. Finally when one spoke to us it was to say the flight was overbooked and that there were no more seats left. We panicked because we had to get on the flight. I even started crying a little. All throughout boarding none of the attendants would speak to us. I repeatedly asked them to send another associate that was not busy boarding the plane to help explain to us what was happening but I was very rudely told to stand aside--several times. Finally after all the passengers with assigned seats were boarded we were allowed on making the whole horrible incident meaningless. I still do not understand why this happened. I was not communicated with throughout and was treated pretty rudely. I don't know who to blame as it was an Iberia plane and crew but my ticket said U.S. Airways and now I'm being asked about a British Airways flight. I will never fly any of these three airlines again. It was unnecessary panic and upset and was not handled well at all. I will never forget this and will be sure to tell everyone who will listen that this is the practice of these 3 airlines.

The flight attendant was quite rude when i requested a vegetarian meal. I do not recall ever being asked about dietary restrictions when i booked the flight through kayak. The flight attendant argued with me (loudly) before giving me the vegetarian meal.

Some of the flight attendants were very rude.