Daily cleaning, installation of cabin HEPA filters on flights from Madrid to Newark Liberty Airport
Air Canada, United Airlines and SWISS have all waived their change and cancellation fees on flights from Madrid Barajas to Newark. Confirm policies on booking site.
Most visitors from Madrid will not be allowed to enter Newark Liberty Airport. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find all the exceptions in the last proclamations.
Read more about travel restrictions for Newark Liberty Airport
Visitors from Madrid are not required to quarantine after entering Newark Liberty Airport.
Visitors from Madrid must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Newark Liberty Airport.
Current regulations for vaccinated travelers to Newark Liberty Airport: most visitors from Madrid may enter Newark Liberty Airport but may still need to provide proof of negative COVID test.
Passenger Disclosure and Attestation
New York State Traveler Health Form
Los Angeles Traveler Form
An average nonstop flight takes 8h 25m, covering a distance of 3597 miles.
There are 24 (nonstop) flights between Madrid and Newark Liberty Airport per week, averaging 3 per day.
In the past 3 days, the cheapest one-way tickets were found on TAP AIR PORTUGAL ($215) and Multiple Airlines ($232), and the lowest round-trip tickets have been found on Multiple Airlines ($262) and Lufthansa ($264).
Air Canada flies 6 times weekly (Sunday, Monday, Wednesday, Thursday, Friday, Saturday), Lufthansa flies 6 times weekly (Sunday, Monday, Wednesday, Thursday, Friday, Saturday), SWISS flies 6 times weekly (Sunday, Monday, Wednesday, Thursday, Friday, Saturday).
For Madrid to Newark Liberty Airport, Monday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from Newark Liberty Airport back to Madrid, the best deals are generally found on Friday, with Sunday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Madrid to Newark Liberty Airport.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Newark Liberty Airport from Madrid is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Newark Liberty Airport with an airline and back to Madrid with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Newark Liberty Airport from Madrid up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Everything was excellent! I will be flying with them again!"
Cons: "Great Airlines, accommodating"
Pros: "Everything, I love Lufthansa"
Cons: "I don't know"
Pros: "Very well organized."
Cons: "Not Lufthansa but United."
Pros: "Great aircraft"
Cons: "Waiting for arrival gate"
Pros: "Ended up flying out of London Heathrow, not Munich do to the cancelled Lufthansa flights. Very stressful and exhausting but did get back the same day as scheduled."
Pros: "Everything went off without a hitch. Love how organized Lufthansa is."
Pros: "Could not get skybridge to operate so that we could disembark. United airlines."
Pros: "They’re very polite persons"
Cons: "The way they treat people"
Pros: "everything - especially the way they treat their customers."
Pros: "Same as above."
Cons: "Same as above."
Pros: "It was ok"
Cons: "Two flights were both late Had to run to gate Luggage delayed"
Pros: "Leg room is superior!"
Pros: "Comfortable, timely and pleasant overall."
Pros: "Extremely nice staff starting from check-in and till the end of flight, everything was perfectly on time"
Pros: "Punctual, efficient, Lufthansa never fail to deliver."
Pros: "more than 2 hours spent in the plane which was the reason for waiting at the airport taxi and extra pay."
Pros: "Very organized"
Pros: "Everything was good."
Cons: "everthing was good!"
Cons: "The whole trip was a nightmare. I go out of my way to NOT fly United, In this case Lufthansa somehow just sold the ticket and United was flying it and as usual it was horrendous. We had to be re-routed via 3 separate flights jus to make our international connection thanks to our initial flight being moved up 2 hours EARLY. They closed the door in our faces. That added 8 hours of travel time to our trip which I had booked to minimize travel time as I was traveling with pets. United is the WORST."
Pros: "see above"
Cons: "see above"
Pros: "everything from the boarding and check-in process to in flight comfort."
Pros: "Nice staff"
Cons: "Was not poker game :("
Pros: "On time, nice staff"
Cons: "It turned around and we were stuck in Frankfurt for the night."
Pros: "Please see above. Typed in the wrong place."
Pros: "The service was excellent, drinks, food and snacks were offered frequently, the crew is professional and friendly. This was one of the best flights I've experienced in a long time. Thank you!"
Cons: "Very long lines while checking in"
Pros: "Landing was very smooth! Loved being able to go downstairs to baths b/c it was a chance to move!"
Cons: "AC was broken for the first 30-45min. It was quite hot with all of the people stuck on the plane. Luckily, the pilot was able to use the plane's engines to create AC."
Pros: "Coffee was excellent"
Pros: "terrible earphone, could listen only on one ear."
Cons: "The descent was very uneven, with long sudden drops in altitude. The touchdown was hard enough, but much worse was the apparent loss of control immediately afterward as the plane swerved left and right for 5-10 sec. No acknowledgement or explanation was given by the crew."
Pros: "very clean and nice cabin space"
Pros: "Please do it more easy for the costumers"
Cons: "The people who have baggage for check in can do it since the beginin the travel gol and back"
Pros: "Friendly staff and comfortable trip"
Pros: "In terms of things I liked flying with UA998 from Brussels to EWR: The boarding staff at Brussels airport was helpful, courteous and knowledgeable. Boarding procedure was smooth even with the extra security screening at the gate."
Cons: "It was quickly clear to me that the passengers where simply an inconvenience to some of the crew on UA998. As an example I fell asleep during take off and woke up in the middle of the meal service. The cart was only a couple of rows behind me in the half-ful Economy Plus section so I got up and tried to get the attention of the staff. The lady turned around and confirmed that "I had woken up" with a sigh, as is not only was it inconvenient to her that I was a sleep, now I had the nerves to actually ask for a meal. She presented me with the options of pasta and chicken and I politely asked what they where served with. She straight out said that "she really did not know that" and asked me to make a choice. I wont get into any other examples, the machine was half full at best and there was no stress, so frustrating to be treated like you are an inconvenience to the USA based staff who clearly just wanted to be left alone. The entertainment system barely worked, the touch monitor was very hard to operate - the pressure sensitive functionality was not working properly but I managed to get to my movie and avoid the Chinese subtitles in the third try. I fly United because it's part of Star Alliance, but otherwise I would try and avoid at all cost."
Cons: "Whole experience with them was a nightmare and is still ongoing. They won't help me so I had to turn to Amex to settle everything and get my money back. Unbelievable. The airport had to close due to an emergency, that's out of Lufthansa's hands I obviously understand that. However, the way we were "helped" through all of this was unbelievable- over two and a half hours of phone calls with them, while in Europe (so paying God knows what per minute), 4 hours to get my luggage back so we could leave, absolutely no one from Lufthansa around to help or even tell us what's going on, put us on a flight the following day with two layovers now (paid more for only one layover but what can I do). Next day, at Alitalia gate (Lufthansa put me on an itinerary with flights from Alitalia, Lufthansa and United) had to pay AGAIN to check the bag that I had just paid to check the previous day where we did not end up flying anywhere (showed Alitalia the receipt, they didn't care in the slightest and said its Lufthansas problem, 0 stars for them as well), either way finally got through our 2 layovers, only to discover the final leg of our trip (United/ Lufthansa flight) is delayed 3 hours. Just about to board, now it's delayed another 5 hours. Because we were short a pilot...... Short a pilot, really....? Ended up getting home at 2am on a work night, completely jet lagged and utterly exhausted from being in an airport for 2 straight days. Supposed to get compensation as per United flight crew, only I put my ticket information in the website and it doesn't work for me of course because I have a Lufthansa ticket. No one cares, no one helps, now it's time for Amex to step in and get all of my money back."
Pros: "Entertainment was good."
Cons: "Flight attendants not pleasant or nice."
Pros: "Everything.... The food was great. Vegetarian options! Korma? Mm mm just simple. Headphones better than other trips so movies more enjoyable... Nice stewards..."
Cons: "Wish ticket had said which terminal bc I went to Lufthansa and had to switch..."
Pros: "Staff attentive. Came by very frequently."
Pros: "Courteous crew"
Pros: "more comedies movies and more up to date soccer"
Pros: "I'v said it all above. Liked everthng"
Pros: "Lufthansa is one of the better airlines, especially when flying to Germany. They offer a very good service in the economy class which includes free wine (and not only sodas) and a large selection of free newspapers which I value a lot. Newspapers are much more interesting to read than watching movies in my personal opinion. Overall, when aboard Lufthansa, one does not have the feeling of cheapness seen so often on competing airlines. A few years ago, when flying from San Diego to New York, a 5 hour flight on a major US carrier, passengers were not even offered a free drink. Everything had to be paid for. In comparison, all food and all drinks are free on Lufthansa which includes not only wine but also Baileys (a sweet liquor). Given the excellent service, ticket prices charged by Lufthansa are a bargain even if at a small premium over the competition."
Cons: "They lost my suitcase"
Pros: "I really like the fact that I could check the baggage the day before the trip. This was very helpful and I could avoid keeping the bags during a long stop in Madrid."
Cons: "Mucho frío y baños muy sucios."
Pros: "On time"
Cons: "Free wifi for economy class"
Pros: "Very personable"
Cons: "Delay in Madrid -"
Cons: "Online check in didn’t work."
Pros: "The pilot did an excellent job navigating through rough weather."
Cons: "Boarding is a mess, too many special groups, and then the masses get in and it just becomes a zoo inside the plane. There are so many charges, flying these days is really not better than taking a local bus."
Pros: "Volar con Iberia es sencillo y particularmente buena atención."
Cons: "The right was late in bi ti directions.long limes to check in."
Pros: "Every thing was ok"
Cons: "I was not informed about having to pay for checking my luggage and it did not even showed at the Iberia website when doing my online checking. I had to pay a total of $50, $25 each way, in Madrid. I was never informed of this in Boston or, again, while processing my checking using Iberia’s website."
Cons: "We didn’t go"
Cons: "Sits are too tight. Honestly impossible to be comfortable"
Cons: "The plan was too small."
Pros: "Great and on time"
Cons: "Nothing all good"
Pros: "Nice plane an movies"
Cons: "The lost my luggage"
Pros: "goed attention in Iberia A320 600 and very wide"
Pros: "Took forever to board. Had to take a bus to plane. Last on, no overhead space."
Cons: "5 hours delay"
Cons: "Lack of organization"
Pros: "Quick boarding."
Cons: "No movies or videos. Children crying and screaming."
Pros: "On time"
Cons: "EVERYTHING was a charge Water wasn't even offered."
Pros: "Ibrya is grayte"
Pros: "It was short."
Cons: "Staff was not attentive to customers needs."
Cons: "Staff was not friendly"
Pros: "Nothing in particular"
Pros: "Movies, no delays"
Cons: "Luggage was not documented correctly to my final destination by Iberia"
Cons: "my bag was lost"
Pros: "Fast check in"
Cons: "NO HUBO ENTRETENIMIENTO, EL AVION NO LO TENIA. EL PASAJE SE SENTIA INTRANQUILO . Y ESO HACE QUEEL VIAJE RESULTE MUY MOLESTO. ALICIA"
Pros: "Helpful staff."
Pros: "Didn't happen!"
Cons: "Stewards keep trying to speak in Spanish to you. Every time again you have to ask to repeat in English."
Cons: "Waiting for luggage at JFK."
Pros: "The aircraft was clean"
Pros: "Departed and arrived on time."
Cons: "Was charged for coffee."
Pros: "Llegamos antes de lo esperado"
Cons: "La comida es terrible. Me enfermé con un rash todo el cuerpo posiblemente por la comida."
Cons: "Kept us waiting for five hours"
Pros: "They had a lot of movies and games on board. Meals and drinks were free along with blankets and pillows."
Cons: "The man at the front desk failed to scan my bag when I checked it in. My bag is now lost and I have not been contacted yet."
Cons: "At the airport (Madrid) too long to get to the Gate. Line for baggage, security and passport. It took more than two hours to get to the gate. Personnel too slow and passport check in moody day."
Pros: "Got to my destination"
Cons: "Many passengers luggage and mine did not arrive. Had to wait over 8 hours to recieve it."
Cons: "to hot"
Pros: "That I got to my destination as planned. I don't know who likes being cramped in a sit with strangers for 8 hours but it's obviously better than traveling by sea or land for such a long journey."
Cons: "Small space."
Cons: "My bag was lost. Still waiting for it."
Cons: "i didnt have my own tv screen"
Pros: "Good service, friendly staff and easy boarding process, good food and on time departure"
Cons: "No complaints"
Cons: "Nothing, it was better than most other airlines"
Cons: "We were not able to board the plane. We left our morning flight from Madrid on time and arrived as expected. We hurried through the airport and went exactly where we were directed. Despite this, the gates closed on us while we were running to the gate. TAP sold us a service they could not provide."
Pros: "Extremely friendly flight crews, never hesitate to help with a smile on their face!"
Cons: "The layover situation needs to be improved. When you give 50 minutes, there really isn’t enough time to deplane, get through the check point, and make it to the terminal. We were told to run like animals in the airport in order to not miss the flight."
Pros: "The crew were very friendly and attentive, there was a delay to boarding and departure but they were very apologetic about it. Service was attentive on the plane and bags promptly delivered at the baggage carousel."
Cons: "I upgraded at the airport to Executive class, which is really a bit of a scam to be honest. It’s just the first two rows of the plane and the middle seat kept free... the seats were no different to economy. Not worth the 109€ upgrade fee."
Pros: "The seats do recline, more space than Delta or United"
Pros: "Punctuality, service and confort"
Cons: "I had to pay to check the first piece of luggage 85€ one way. I was not inform of that when I bough the ticket and I could have chosen a different airline If I had considered that expense. The first piece used to be free intercontinental flights but now it varies depending on the company. I find difficult to find this information when buying and it makes a great difference in the final price you pay. I found strange flight attendants having a very loud conversation in a very quiet flight where most of the people were sleeping."
Pros: "Great lie flat seat. Nice FAs."
Cons: "Food was not that great for intl C"
Cons: "The marked delay"
Pros: "In flight meal was one of the best I have ever had."
Cons: "Could not choose when to start a movie. If you wanted to watch one, you had to turn it on from the beginning or you would start in the middle. Plane could have been cooler as well."
Pros: "Nice staff"
Cons: "Nothing to eat, not even paying."
Cons: "Though the weather was fine - no excuse - the 7 hours delay! the fact that instead of landing in Newark (my original reservation), we landed in JFK! VERY INCONVENIENT AND AN EXTRA EXPENSE! The fact that in Lisbon airport I had to wait more than one hour to reach the help desk and then plead to receive a voucher for refreshment (left Madeira on an early flight, no breakfast on that flight, the flight to NY delayed till 5 PM!). I chose TAP because it was the most direct way to reach Madeira - but the delays on both flights were more than unfortunate - it was simply poor service."
Pros: "Flight was great"
Cons: "Had to pay extra for my only bag! Didn’t know it wasn’t in the coat of the ticket"
Cons: "was delayed 2 hours"
Cons: "1) I tried several times while traveling but was unable to figure out how to choose a vegetarian option for the flight. When I called customer service, after a long hold time, the woman I finally spoke to told me it was too late to order vegetarian and refused to help me. I have never flown another airline (Air India, Turkish Air, United, American, China Southern, etc., etc.) that did not make this easy to choose during booking or check-in and that did not already have a standard ovo-lacto vegetarian option on the regular menu. Vegetarians practice for all sorts of reasons, including religion and health needs. It's unacceptable to make it so difficult to meet your meal needs while trapped on a plane for nine hours. 2) The check-in agent did not know the rule about all remaining seats being opened for passenger choice three hours before booking and insisted we had to pay to get aisle seats despite one of us having a health problem necessitating her standing up and walking every 45 minutes. Then another agent told us we couldn't choose seats for free for our Porto to Newark flight when we check in for our Madrid-Porto flight because it wasn't technically three hours before the Porto-Newark departure. But how were we supposed to choose seats for the Porto-Newark flight three hours in advance if we are in an airplane flying to Porto at that time? This makes no sense. Seats should be opened for every leg of a same-day journey at the same time. The agents were unhelpful and unsympathetic. 3) This was an old plane without options to choose a film or show to watch. Instead, passengers could flip through a few channels and hope to find something of interest that was already playing -- there was no way to begin a film or show from the beginning if you landed on it in the middle of its running time. I cannot recommend TAP Portugal to any of my friends, family, or colleagues after this experience."
Cons: "I was told that I can check in my luggage free of charge. So I bought some wine and checked in for the connection flights. They charged 35 euros and to final destination 75 euros. I tried to watch some movies and they had only one English channel. I couldn’t believe that kind of shitty system still exists. I don’t recommend it."
Cons: "I have traveled to and from Portugal in TAP for many years and never ever did I have to pay for a checked bag till this year. It is totally a robbery to be charging people for 1 checked bag of only 50lbs. not only is it ridiculous but robbery. You charge a lot of money for the flights as it is and to go and charge people to check a bag on an international flight is insane. It is to bad I have to fly back with you because I will not be flying with you ever again after this I will take my money elsewhere. Also you need to let people know that they are being charged for luggage when the are booking their flight because when I booked my flight nowhere did it say I had to pay for my luggage. It already was rediculous that we are only aloud 1 50lb bag checked and now you want people to pay for it too? Pretty soon you minus well have people just get on a plane naked!!"
Cons: "Plane too small and doesn’t have the thing to charge my phone"
Pros: "I like the flight per se and the crew attention"
Cons: "The boarding process. It was slow, disorganized, didn't take off on time and some people were rude including the searching process that I enter voluntarily because nobody directed me. I when you schedule a flight you should try to take off on time because it can be disruptive for everyone. And when you sell discount tickets at least say you are going to charge 45 dollars for the bag... i wouldn't purchase any discount offer"
Pros: "Employees are very nice."
Pros: "since it was an older plane maybe it had more leg room"
Cons: "poor quality video and sound for watching movies on long flight attendants were brusque and ignored most passengers(except the ones with special meals) we were on connecting flight with little time in between to grab water or snack - so we sat on this flight for over two hours before we got any refreshments. Some passengers got refills before we got one. Poor execution. we had to check two bags on connecting flight (which we didn't have to do before) and it cost us time and money. Also they lost the two bags - got several days after we got back from trip huge line at immigration - we waited almost two hours will not travel on TAP again"
Cons: "Wouldn't let people approach the desk to ask questions before boarding. Crew very un pleasant and forceful throughout the trip. Would not look forward to flying with TAP again."
Pros: "So accommodating!! Top of the line!"
Pros: "Attendants were great throughout. Prompt takeoff. Food was good; drink service even better! Best movie selection I've seen on commercial planes. Seat was comfy. I enjoyed the flight very much and will always consider flying with TAP."
Pros: "Check in app"
Cons: "Non-reclining seats"
Pros: "Good staff, Quick flight, Easy flight no problems. The biscuits are tasty."
Cons: "Seats need an inch or two more leg room for me, the biscuits they gave out were tasty but would of been really nice to have a sandwhich. But that's air travel these days. There was a slight problem with the air craft before we took off. Air conditioning was off and the door were closed while we sat there for 15 mins. They kept us well informed though, not the end of the world."
Cons: "The delay which caused us to miss our connecting flight and as a result being stranded at the Lisbon airport for 6+ hrs. This would have been avoided if there was proper communication within the airline-- an absolutely irresponsible way to handle our plight. The ground personnel themselves admitted that no one informed them of our arrival time. True or false? go figure.This all occured while they refused to allow us on board our plane that was still at the gate and nowhere near taking off. This also resulted in rescheduling our ground transfer, which resulted in additional expense. Overall, a nightmare of an airline. Avoid."
Pros: "The crew is always professional and keeps you informed of what changes there are."
Pros: "Very good regional airline; good service; luggage arrived!"
Pros: "La atención del personal es bueno."
Cons: "Los asientos no se pueden reclinar, muy duros."
Pros: "Excellent service on board and at the ground... Very convenient United conection in the US :)"
Pros: "Professional and comfortable"
Cons: "I found it very frustrating that we were told at the ticket counter the boarding would begin at 11:15am for a 12:45pm flight time. I arrived at the airport over two hrs in advance and then had to run a significant distance through the airport and sweat and be unnecessarily anxious waiting on the customs line only to arrive at the gate at 11:20am, to have my bags checked for a second time and then be unable to get any food or coffee before a flight that did not begin boarding for another 40 minutes. I did and still do not see the need for that additional luggage/security check and then being held at the gate for almost an extra hour for seemingly no reason at all."
Cons: "Wait for boarding"
Pros: "Meal was good."
Cons: "Service was poor, the seat was not comfortable."
Cons: "bad checkin. just trying to get more money for baggage.."
Pros: "Their system updates you with messages on gate changes and times. Staff is very friendly and professional. Planes are clean and seem well maintained."
Cons: "Seats were uncomfortable"
Pros: "Out of the 100+ flights I've been on in my life. TAP Portugal has been the worst and least professional."
Cons: "My first flight from Madrid to Portugal was cancelled (at midnight) so I had to sleep in the terminal because the bus they provided to the hotel couldn't take all of us. Then my flight to New Jersey was delayed several hours making me miss my next flight to Denver (home) and I had to spend a 2nd night in the terminal. I never received and hotel/food/taxi vouchers. I will do everything to avoid flying with TAP Portugal ever again."
Cons: "Once we entered the boarding area we weren't allowed back out to get a sandwich, souvenir, etc. This was absolutely unacceptable. I felt like a prisoner in that area. I can't believe they thought this was OK."
Pros: "Good in every way"
Pros: "Very comfortable."
Cons: "All was good."
Pros: "Service, staff, food, airplanes."
Pros: "They were hospitable, cordial and always with a smile. The fact they provided a full meal on board was surprising to me, after flying with several carriers I didn't expect it. Keep up the great work!"
Cons: "Flight was delayed"
Pros: "I lost my phone in the taxi and Javier offered his cellphone and spoke to the taxi driver to get it returned to me (I didn’t speak Spanish) before my flight."
Cons: "Flight was delayed. On board, the seats were too small as per usual with Air Canada’s seating configuration. They tend to pack the cabin with as many passengers with little room."
Cons: "Problems with the emergency lightning caused the flight to depart two hours late"
Pros: "The only problem was that I could not check in till morning 4 hours before my flight. Everything else was great"
Pros: "Great plane B 787"
Cons: "Paid online for food and most choices gone Overpriced"
Pros: "The flight attendants were not kind to the customers and treated us like they were doing us a favor by working on the flight."
Cons: "The flight attendants at one time actually were talking about other passengers, who happened to be of Chinese descent like they weren't even there. Like they did not understand English. Just rude"
Pros: "Efficient and quick, no issues."
Pros: "I loved everything!"
Pros: "We got there without crashing."
Cons: "Checking in and luggage drop off was chaos. One useless staff person failed to tell people where to line up to drop bags off until the end. She just stood there and if you asked a question she gave you the wrong answer. In Newerk we had to wait 2 hours for our bags. The man st the AC office had no idea why the bags were not coming and could not get someone to tell him and emotionally dithered and then fell apart. I will avoid travelling on AC again if I can. Worst flight ever. They did not have enough food on board either. At least the pilots were competent."
Cons: "Entertainment options are old. Food in unaccomodating for Vegetarians."
Cons: "Flight was on time"
Cons: "After landing in Newar. One had to exit into the terminal and in order to connect, I had to go through TSA again, and the line was way too long. I had 2 hrs between flights and was able to make the connection, but I'm not sure if I only had one hour... I would have probably missed my connection."
Cons: "Spend 45 minutes on chek in. Only tree people was working for whole airport. 5 min before I finely get to deck, they close check in and charge me extra 100$ for the next flight. I think it's a company politic to close check in 1 HOUR before flight, to get extra money. My first and last experience with Canada Air."
Pros: "Friendly staff"
Cons: "No food selections available Better movie selections"
Pros: "Some of the roomiest most comfortable seats out there. Lovely staff."
Pros: "They provided bags, napkins and were very understanding every trip down the aisle to the lavatories"
Cons: "Baggage pick-up facilities at Newark Airport"
Cons: "Incredibly disorganized"
Pros: "The crew was outstanding - pleasant and efficient."
Cons: "Entertainment: movie selection very limited."
Pros: "Very good overall."
Cons: "Entertainment selection poor and dated."
Pros: "It was a fine international flight. Service from flight attendants was good and amply offered throughout flight."
Pros: "All of it"
Pros: "I liked having Nexus get me through air Canada's malfunctioning Website to airport chaotic check-in otherwise may have missed my flight! Actual flight was smooth,quick and comfortable. Flight attendants were friendly and helpful. Airplane interior open and bright. Bathrooms clean and well supplied."
Cons: "Customer's time is valuable too! Air Canada website check-in malfunctioning causes anger, frustration and chaos at home and continues through airport check-in. HUNDREDS of angry, frustrated customers paid for their tickets, tried to check-in online and arrived early all converged into one CHAOTIC crowd. ADDRESS these issues, FIX YOUR WEBSITE, TREAT YOUR HARDWORKING, PAYING CUSTOMERS with DIGNITY and RESPECT they DESERVE. Competing Airlines are waiting for your dissatisfied customers."
Pros: "Friendly staff all the way through. Offered lots of non-alcoholic drinks. Small delay at departure in Vancouver, but on-time departure from Newark. As return flight was not fully booked, change of seats was possible and instead of being 3 in a row, we were only 2. Overall, good experience"
Pros: "The cabin service was amazing, the staff was so prompt and courteous, I am a frequent flyer on Air Canada and I love flying Air Canada."
Pros: "at least we wereat a part of the wedding"
Cons: "first flight scheduled april 20 at 12:05pm cancelled. second flight for 4:15pm to laguardia cancelled. excuses for cancellation were given but not to our satisfaction. as a result we missed a good portion of the wedding we attended in new jersey"
Pros: "Nothing special."
Cons: "Not apply."
Cons: "There was no wi-fi!!!"
Cons: "Never on time"
Pros: "Got to fly on a brand-new 787, which was terrific! And service was excellent by all crew members. We had an overall great experience!"
Cons: "Missed connection because of their computer issues. The hotel they arranged for us was a 30minute drive from airport. We passed 50 hotel alternatives on the way. Nobody greeted us at the gate to explain our options. My luggage never arrived"
Pros: "Everything was fine. It was a very short flight."
Cons: "I wouldn't say the crew service was nice. It was just ok. They kept leaning over passengers more than just a bit. They were disorganized and even though the food was for sell, the selection was very very limited. It was not like "I would like this", it was more like "well, what do you have"?. Finally, the landing was pretty rough."
Pros: "air canada quickly changed me to another flight when mine was delayed but I had to ask for that, they did not offer."
Cons: "delay was long and I wasn't offered a switch to another flight. had to ask myself for it."
Pros: "the service was excellent"
Pros: "Hey feed you well and offer movies even it's just an hour long flight."
Pros: "I got home, it was delayed but not badly"
Cons: "Frankly my butt was killing me 40 minutes into the flight due to the seat ... if the flight had been much longer I would have lost it"
Pros: "Flight was ok, the aircraft was in excellent condition. The food was also very good."
Cons: "The flight information stated that the flight was a Lufthansa flight when it was actually an Air Canada flight. That caused some confusion and possible delays at the Madrid airport."
Pros: "Flawless flight and friendly staff and roomy seating on Air Canada flight"
Cons: "Did not have food options I wanted - ran out."
Cons: "They wouldn't seat us together"
Pros: "Airplane features like the comfortable seating, leg room and window dimming capability. Head rest entertainment center and Flight Info graphics were great."
Cons: "Overall the crew seemed bored and tired with their job. On-board announcements sounded disinterested, and crew seemed tight and not overly pleasant."
Pros: "Everything was great I had a Blast"
Pros: "wonderful plane"
Cons: "NO WIFI!!!"
Cons: "Horrible to say the least Never made it to Toronto"
Pros: "The crew members were very attentive and welcoming."
Cons: "Like last year both flights going and returning had long delays making the boarding experience really poor."
Cons: "it was delayed for 1 hour"
Cons: "Our flight was delayed and we lost our connection flight"
Pros: "The first meal on my return flight was correct"
Cons: "The second meal had cheese in it and I took a bite before I noticed. They gave me a new one but didnt seem bothered by it. Dietary restrictions NEED to be taken seriously, thank god I'm not, but some people are deathly allergic. This wasn't the first time they messed up my food either."
Pros: "I liked my seat in the back, the crew, the movies, and the food."
Cons: "The two different technical issues they had that made us leave almost two hours late and caused me to miss my connecting flight."
Pros: "Boarding of children at the beginning of boarding operations. Double thumbs up."
Cons: "At 2 hours into the flight I was most of the way through a movie. The crew then announced that some passengers were unable to view the entertainment system so they were resetting the entire system. Crew said passengers would be able to resume watching entertainment at the point they left off. Needless to say this was not the case. The entertainment system never got reset properly and did not function for the rest of the 4+ hour flight."
Pros: "the flight actually went"
Cons: "our gate was switched and then there were no updates until after the original boarding time passed"
Cons: "Better communication and more help from stewardess on stowing carry on luggage overhead. Seat comfort was bad."
Cons: "Food could have been provided"
Cons: "Food. Comfort"
Pros: "Flight was fine"
Cons: "Horrible service at Newark. Delta and Airport staff directed me to A terminal with my luggage. Waited in line for 1 hr only to be asked to go back and send my checked luggage then go back in the same line for another 20 minutes. Utter disregard to customers. Very rude staff."
Cons: "Wifi only worked for a half hour, we paid extra to bring carry on bag, and the're was no space in the plane, had to send it in the cargo."
Cons: "Kept getting delayed which I understand wasn’t their fault just frustrating."
Cons: "The remote in the arm rest is the worst part of the aircraft. You can never rest your arm because you will always hit the remote changing the channel or turning the screen on."
Cons: "Be on time!!"
Cons: "Food was not good, flavor wise"
Pros: "Flight left and arrived on time. Food was average, horrible beer, limited soft drinks. No entertainment screens and only 3 charging outlets per 4 seats in row. Typical United."
Pros: "The crew was attentive and the food was good."
Cons: "Entertainment could have been better. Normally on a flight of this duration I would expect that there would be movie screens in the back of the seats that you could view a selection of movies to help pass the time. This would especially been helpful on the trip home where the flight left at 11:30 am"
Pros: "Horrible experience with travel assistant at Newark. All United ground staff were rude and extremely slow. Complete chaos in extreme weather situation."
Cons: "Delayed landing and takeoff because of unprepared crews"
Pros: "Generally flight was ok."
Cons: "Food was not too much. Probably men was hungry, for me it did not taste good."
Cons: "The cs"
Cons: "The plane took forever to take off"
Pros: "There was a good selection of movies, and the food was pretty good. The service was very good."
Cons: "I requested an aisle seat, and was in a middle seat. The 3 of us in that row, were all men of at least 6 feet in height, and over 200 pounds."
Cons: "It’s United. What couldn’t have been better?"
Pros: "Free snacks. But prob only cuz I got the cheapest option."
Pros: "Incredibly nice staff, new aircraft and lots of room and very clean airplane"
Cons: "Food :) maybe include a vegetarian option for the sandwich snack"
Cons: "The plane did not have screens at the seats for an 8 hour flight. The Wifi app to watch films worked on and off. The crew weren’t the friendliest. The seats barely reclined. Would not recommend this flight."
Cons: "Up graded seat but didn't get to board till last."
Pros: "On time!"
Pros: "Girl at boarding counter. Male steward. Very nice."
Cons: "Female stewardess over hour late had to wait for her. And she didn’t even smile when she finally arrived. Couldn’t be bothered. Rude and disrespectful to people."
Pros: "Comfy seats. Good entertainment. Good boarding.....Nice and professional crew."
Cons: "Ice cream was good but I don't like that as a dessert. Too much sugar. I;d rather another healthier option. Yoghurt maybe? If i can be picky, white wine could have been better."
Pros: "Flight was on timw"
Pros: "Everything !"
Cons: "Delay over 2 hrs"
Pros: "Food was actually pretty good."
Cons: "In flight entertainment system was broken my entire flight and my husband's was broken for a portion of it. It looked like the screen was seizing and I couldn't turn off the screen. The flight attendant tried restarting it multiple times but there was no other troubleshooting to fix it."
Pros: "Efficient boarding by the United staff. The people at the Madrid airport were so friendly and helpful! Many choices of newer films to watch."
Cons: "The food was not particularly tasty but that's not a shock. I've had worse!"
Pros: "food, entertainment"
Cons: "30 minute flight delay due to late inbound aircraft. Fortunately, we were able to make up for the lost time in flight."
Cons: "Flights was delayed and connection was unable to be made. My younger brother is now im limbo in newark nj and is not getting much help at all. Very dissapointed in united. He may have to spend the night in the airport they said. Smh"
Pros: "Easy quick boarding - attendants seemed to watch and keep the misc items from going into the overhead."
Cons: "Being woken up to see if I wanted water or food"
Pros: "Everything was good."
Cons: "Bag. Took too long at baggage - Waited an hour after I arrived to pick up bag and take to customs. GOod thing I had 3 hours!"
Pros: "Everbody seemed nice. Smooth ride."
Cons: "The back bins get filled too quickly. Same issue going and coming."
Pros: "There was no delay, everything went smoothly, we were informed at all times and crew was incredibly nice. This was a United fligth, not Lufthansa"
Pros: "Great food and entertainment options."
Pros: "The connection Austin to Newark, Newark to Amsterdam"
Cons: "plane could be cleaner"
Pros: "Nothing good at all"
Cons: "old plane and configuration in business"
Pros: "Usually the crew members aren't very friendly and they look as if they're not enjoying the job. However, United crew was incredibly friendly!! I really enjoyed the 8 hour flight thanks to them!"
Cons: "The airplane was a bit too cold for me."
Pros: "Seating is so close you can count the hairs on the passenger in front of you. Tray is too close to you and uncomfortable to even eat or drink anything. Overseas and international seating needs to be larger than short domestic flights."
Cons: "Seating was terribly close, too close for comfort."
Pros: "Very satisfied."
Pros: "The food was good and generous - full meal, ice cream, snack and sandwich for 8 hour flight. Very comfortable seats and many entertainment options."
Cons: "The premium seats were left vacant, but people moved to them mid flight after I was told I could only sit there if I paid a premium. Would recommend boarding from the back forward to speed up the process. Headphones were uncomfoetable."
Airlines flying from Madrid to Newark Liberty Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Madrid to Newark Liberty Airport
Masks required on board, masks provided on flights from Madrid to Newark Liberty Airport
Social distancing seating
Middle seats unavailable to book on flights from Madrid to Newark Liberty Airport
Testing for antibodies, testing for symptoms for flights from Madrid to Newark Liberty Airport
Waiving of change fees. Search flexible flights from Madrid to Newark Liberty Airport