Pros: "Crew had a sense of humor on Christmas day flight."
Cons: "More amenities like real food."
Pros: "The crew is always funny! They really helped me get my electric wheelchair so they could fly and so I could use it again after landing!"
Cons: "They didn’t fuel the plane ahead of time, so 1 hour delay."
Cons: "Flight wasn't crowded so could spread out for flight and not sit next to anyone."
Pros: "We had some turbulence for much of the flight, that the pilot was unable to avoid. Also, there was a short delay to check for aircraft damage due to a bird strike during landing at Baltimore. Flight was cleared and left, arriving a bit late in San Diego. Good job handling the situations."
Pros: "Southwest crews are always amazing."
Cons: "We were delayed about an hour, but since this is the first delay we have ever experienced on SWA, we think that's pretty good (and probably really lucky too). The only thing that bothers us on flights is that we wish you would enforce the carry-on size rules."
Pros: "Great service and crew"
Cons: "WiFi was down which made the long flight painful with kids."
Pros: "I thought the crew were very nice, courteous and helpful."
Cons: "I think it is uncomfortable to sit on a completely booked flight with no room to move. I understand that the airline has to make a profit and fuel prices are ridiculous, but there was not an empty seat on the plane and it seems like you needed a second flight"
Cons: "All these extra fees for seats is a bit unnerving."
Cons: "The seat was a little beat up. Arm rest falling off. Other than that it was great."
Cons: "Better business class seating, better food and in seat entertainment as it isn’t enjoyable watching movies on an iPhone."
Cons: "Flight on time and not wait 30 min on the runway to get to a gate once landed"
Pros: "Crew was very service oriented. Appreciate their constant offer of water."
Cons: "Someone should know how to make your entertainment system run on iPAD. I preloaded your system before boarding. However, even though I can access your menu, I can not play any movies. The crew tried to help but no one could figure out how to make it work on iPad."
Pros: "The flight attendant was so amazing and observant that she noticed myself and classmates all wearing our alma maters sweatshirt and gave us the loveliest a shout out!! We were headed for our college reunion and had unintentionally been on the same flight. That was so much fun!!"
Cons: "Free headphones"
Cons: "Flight delayed by 40 mins, then left 40 mins after scheduled even including the delay, no free in seat entertainment and the wifi was broken. Really not a fun flight overall. Also, please Alaska, get rid of that Cabernet Sauvignon that's sweeter than grape soda. Single worst wine I've ever tasted."
Pros: "The seat was nice."
Cons: "Offered water or Orange juice in a can due to a short flight. I may recommend no canned orange juice, due to the quality ingredients and something more freshly squeezed for health benefits. And offers coffee or tea."
Pros: "It was a quiet early morning flight that went smoothly."
Cons: "There could have been more leg room provided for the aisle seat passenger."
Pros: "Crew were very attentive and hospitable to the crew. I have been flying ASIANA many times and enjoy the flight as well."
Cons: "Great flight and their service was great. Looking forward to my next flight with them."
Pros: "Smooth flight, easy on and off."
Cons: "Staff could have paid a little more attention to what the were doing. Asked 3 times for apple juice and got orange juice. By time I realized what he had given me, he was gone ☹️"
Pros: "Jet blue flights seem generally good. Like the WiFi access to be Able to use flight time efficiently."
Pros: "Love the free WiFi. That was awesome and somewhat unexpected."
Cons: "There was no coffee left on board when serving the second round - kind of hard to wake up from a 6 hour flight."
Pros: "Crew was amazing. It was the pilot’s last flight before retirement, so it was fun celebrating with him and the crew. Seats were comfortable."
Pros: "Facilities and amenities (WiFi, unlimited snacks, comfortable seat)"
Cons: "Gate agents consistently telling paxs to SIT DOWN if their boarding group hasn’t been called yet."
Pros: "Crew was nice and accommodating. Plenty of leg room in regular cabin. Good entertainment options.?"
Pros: "Personalized service, even in economy. Friendly faces, who seemed intent on providing the best customer service."
Cons: "Not much."
Pros: "Smooth flight, early arrival, Nice crew, roomy seats, fun snacks, good movie choices."
Cons: "The touch screen on my seat didn’t work, but the side control did, so I could still watch movies."
Pros: "Flight was on time, extra room seats were very comfortable."
Pros: "Great legroom. Got in a bit early which was fantastic. Appreciated a mid-flight update from the pilot."
Cons: "Earphone jack did not work so I couldn’t listen to any movies or shows — shouldn’t sell a seat on a 5 hour flight if entertainment isn’t working. Plane also felt like it could have been cleaner."
Pros: "Crew was super nice and helpful"
Cons: "Agent at gate was hard to understand when making announcements - not due to accent or anything like that - he just spoke too quickly and directly into mic. He kept saying something about our flight moving to a different gate but it didn’t- very confusing"
Cons: "The crew was overly aggressive with mask policy enforcement. They patrolled the aisles and routine pointed at passengers directing them in a hostile manner to keep their masks on their faces, even when they were trying to eat or drink. They also threatened customers by stating it was a federal law several times. It was very uncomfortable to say the least. I will not fly delta again by choice."
Pros: "Crew was friendly and engaging"
Cons: "I wiped down my seat area to clean it. It would be nice to know what Delta is doing as well."
Pros: "Crew was very friendly and took good care of the passengers"
Cons: "Flight was freezing. Crew was overly concerned about my tree nut allergy. Been flying for 40+ years and this was the first time any one has asked...appreciate it but they went overboard"
Pros: "The crew was very attentive and had great personality. They anticipated any needs we had."
Pros: "Crew was very friendly"
Cons: "the seats are horribly squished and uncomfortable. It’s the only thing that makes the flight not excellent"
Cons: "Delaying a flight by 2 hours for crew issues is ridiculous and even more do not alerting me to the change before I was at the airport. Terrible"
Cons: "We weren't alerted there was a chance of delays. Over two hours late."
Pros: "The crew was communicative and courteous."
Cons: "There was a flight delay in LAX due to a maintenance issue. The captain and crew informed us before we boarded the plane which was excellent. However, they could not figure out what was wrong with the planed and delayed the boarding for another 3 hours, putting our 1900 departure time to 2100."
Pros: "No comments"
Cons: "Cleaners had not done a great job. There were paper napkins left over in the seat pocket from earlier flight."
Pros: "crew was great and moved me further up in the plane to make a tight connection"
Cons: "My seat back screen was inoperable. I had other stuff to do, so not a problem although I would have liked having music and movie options. Oh well... In other news, AA’s morning food options are incredibly lame. It’s almost as if they don’t want to sell any food. Finally, can come one tell me where to buy stock in those mediocre little Biscotti cookies they (and every other airline) pass out for free? Must be KILLING it!"
Pros: "Smooth price getting boarding pass and we were anytime sit together"
Cons: "All good"
Cons: "Lots of delays and sometimes confusing communications from the airlines about departure times."
Pros: "Crew was nice. Had no problems with my carry on."
Cons: "Paying for an assigned seat is ridiculous so my friend and I didn’t sit next to each other."
Cons: "I'm expecting more from AA. We were delayed for 2.5 hr since we didn't have a pilot !!!!!"
Pros: "Flight attendants were friendly and thoughtful."
Cons: "Seating is too tight. Hard to believe that in 2019, major airlines still have seats without any electrical or UBS outlets for charging devices."
Cons: "I've tried to respond twice now with a long detailed answer only to get booted out of the page. In short you and Flyus.com are criminals that ripped me off for over 430 dollars U.S. will never use you again"
Cons: "Turbulence throughout the entire flight, couldnt sleep, and they didnt offer any snacks because of this"
Pros: "Nothing. Just the pilot"
Cons: "Everything. Bad communication. 1 h delay. Then 3 hs in the plane. We ran out of gas. 2 more hours taxiing Never seen something similar. I really hope my mileage refund."