Daily cleaning, installation of cabin HEPA filters on flights from Washington to California
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 11% increase in price.|
Average price round-trip
|$375||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
United Airlines, Air New Zealand and Ethiopian Air have all waived their change and cancellation fees on flights from Washington to California. Confirm policies on booking site.
Delta and Alaska Airlines do not allow booking a middle seat on flights from Washington to California.
The cheapest ticket to California from Washington found in the last 72 hours was $124 one-way, and $128 round-trip. The most popular route is from Washington to Los Angeles, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $39.
American Airlines flies most frequently to Los Angeles from Washington. In general, Alaska Airlines, Delta and Japan Airlines fly the most to California.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Starting on January 26, all travelers (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have an evidence of having contracted and recovered from COVID-19 prior to boarding the plane.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 1,001 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 24 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to California.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to California is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to California with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to California up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Just overall solid experience, especially considering how terrible other airlines have become"
Pros: "Wonderful crew, very prompt schedule"
Cons: "My main comment is that the wi-fi didn't work for all passengers. One of the reasons I flew this airline was because they promise reliable wi-fi on the flight and despite multiple attempts to troubleshoot, it never worked."
Pros: "The crew was nice and the entertainment was great!"
Cons: "Paying for bags!"
Pros: "Counter staff were friendly and helpful"
Cons: "Flight was delayed 4 hours; changed airlines to make it to Boston in time for an important family surgery"
Pros: "Nice leg room, snacks, drinks."
Cons: "It was freezing! Seat cusion wasn't very comfortable."
Pros: "Great service everything on time"
Cons: "No blankets, no earphones, rude crew. Jet Blue used to be top notch, special. Now it’s just another packed crew with union attendants who do minimal and I mean minimal effort to make passengers happy."
Cons: "Over hour delay on runway."
Pros: "Crew was fantastic!"
Cons: "the screen above the seat was broken and couldn't turn off it off. Was very bright for the duration of the flight."
Pros: "Love the live TV, unlimited drinks and snacks and ultra courteous flight attendants."
Cons: "That we were delayed by 90 mins."
Pros: "Good entertainment"
Cons: "Four hours late"
Pros: "The crew was very nice and helpful made me feel safe. The entertainment was excellent. Loved the snacks!!"
Pros: "Great crew on and off the plane. Appreciate the snack and TV choices. Seatbelt fit!! Thank you!!!"
Pros: "entertainment and crew were top notch arrived ahead of schedule"
Cons: "i wish free meals were still offered"
Pros: "On time departure. On time arrival. Friendly stewardesses, good food service and free wifi."
Pros: "New plane with self service snacks and drinks."
Cons: "3 HR DELAYED DEPARTURE... IT WAS SO TERRIBLE.. NO CARRY ON LUGGAGE SPACE ON BOTH FLIGHTS"
Pros: "Courteous staff"
Cons: "Long delay in cold terminal"
Pros: "The flight was smooth and the crew was very friendly."
Cons: "Movie selection was very slim and could not get my seat to recline."
Pros: "There was no entertainment on my leg from DC to SJU nor from SJU to STX. No power outlets for charging phone either"
Cons: "No entertainment nor power outlets"
Pros: "This has been my worst flying experience ever. I arrived to the airport at 9:30 pm for my 11pm flight. Long story short, I was told repeatedley by jet blue and tsa that there is no issue and that the flight was not going to leave without me. Ii ask several times that they please move me to the front to make it to the gate before closing. After being assures several times by tsa and jet blue staff i was okay, i finally made it to the gate and lo and behold, its closed,"
Cons: "DCA boarding crew were very cranky. Left a bad taste in my mouth. Never realized just how small these seats are until this flight, stuck in the middle of two men. Battle to use the armrests, someone kept passing wind and lots of turbulence. Paid full price for this miserable flight."
Pros: "I liked the kind employees and snacks on the plane."
Cons: "The 2 hr delay"
Cons: "It only was a stinker because 40 min delayed which made me miss my bus home , so now stuck for an hour : ( . Flight and crew were fabulous !"
Pros: "The fact that there was barely anyone on the flight"
Pros: "Lots of leg room. Entertainment on tv was available."
Cons: "Why does it takes so long to exit? I guess that’s how it always is."
Pros: "We boarded right on time and the boarding process was smooth."
Cons: "Our flight was delayed three hours because of air conditioning malfunctioning on the plane. We sat on the tarmac for almost two and a half hours, and it must have been around 85 degrees on the plane. There was a lot of miscommunication about whether we would be switching aircraft. They finally told us to deplane because we were probably going to switch planes. After 15 minutes in the terminal, we reboarded the same plane. Got to LA 3 hours late so had to deal with horrible rush hour traffic, which we had hoped to avoid had we taken off on time."
Cons: "I had a great flight! No complaints! I didn’t use I flight entertainment, so I can’t recommend either way. The food was good, but I did purchase it. Hence the 4 stars."
Pros: "Friendly crew and highly comfortable flight. Will be switching to Jet Blue!!"
Pros: "Lots of leg room and good entertainment."
Pros: "On time funny staff."
Cons: "My husband & I were in Row 5 & in last boarding group. When we got to our seats, all of the overhead bins were filled all the way back to Row 8. So, we put our suitcases up there. When we landed, we had to wait for everyone to get off the plane to be able to go back to those bins. And someone had already exited the plane with my husband’s suitcase. Their suitcase was left. We spent an hour with Suitcase Services, but could not find out who took my husband’s suitcase. (No ID inside theirs) I recommend that you board lower numbered rows first so that people in the back rows don’t take the front bins!"
Pros: "Crew were fine, boarding was easy. But on a 6 hour flight you have an expectation that the media will work, especially from Jet Blue since that’s what they build their business on."
Cons: "50% of the entertainment consoles were not working."
Pros: "punctual in taking off and landing, new planes, comfy seats in the smaller aircrafts, not cramped, I like that, friendly "cabin" crew. I like a lot."
Pros: "Service and comfort"
Pros: "Jet Blue is always a great experience due in great part to your staff! I was running late. They accommodated. The flight was late but the checkin crew was stellar and kept us informed and in a great mood. Then the flight crew took it from there and they were, as always, true professionals. Thank you!"
Pros: "I'm tall so the extra leg room was good for me."
Pros: "The crew and comfort were great"
Pros: "Crew was very professional and friendly."
Cons: "Flight was delayed 2.5 hours due to maintenance issues."
Pros: "Your employees are happy."
Pros: "I did."
Pros: "Excellent overall service."
Pros: "Everything was slick, comfortable seats, smooth boarding, free (good) snacks and ON TIME!"
Cons: "It was absolutely freezing temperature-wise. They sold out of blankets and for those of us unlucky souls, we were stuck wrapping our bodies in anything we could find from our carry on luggage. They must've had an issue with the AC, but I slept like poo which I was counting on for my NYC to LAX cross-country early AM flight."
Pros: "Easy boarding, ability to download boarding pass via app, FREE WiFi and snacks No issues or complaints. Will definitely fly again!!"
Pros: "Jetblue always provides excellent service"
Cons: "The terminal in LAX is very dated and dirty"
Cons: "Horrible landing. TheThe plane dropped drastically at one point I thought wevwer going to have a crash landing."
Pros: "Everything was great."
Pros: "Seat width"
Cons: "More leg room, Southwest actually has better leg room"
Cons: "Was next to crying child. I do understand crying children. But I should have footed a free glass of rose."
Pros: "Boarding priority for infants"
Cons: "Food was pretty bad quality wise and some of the crew members were really short tempered drill Sargents who were in a very bad mood"
Pros: "Nice Crew. Very accommodating."
Cons: "The input for the headphones were not working properly at my seat location on the flight. Seat #10c on a A321 Airbus from Miami to L.A."
Pros: "The seat was super comfortable, because of o lot of place for legs"
Cons: "The crew sometimes seems not to be happy with the passengers"
Cons: "Larger plane. Had to crouch all the way to my seat. Seat was comfortable enough."
Pros: "AA desk counter were v helpful"
Cons: "they are perfect in what they do"
Pros: "Arrived early with great service which is most important when flying."
Cons: "Entertainment was not on par with competitors like Delta, especially on a long flight. Movies depended on downloading the gogo app before you boarded which most were not aware of until we were airborne."
Pros: "Game of Throne as a boxset"
Cons: "if my return flight was by AA rather than another operator"
Pros: "My seat location and comfort was good"
Cons: "The flight attendant preformed her duties as if it was a chore and she was too good for this job or she has been doing it so long that she dislikes providing service."
Pros: "last minute upgrade was nice, made sleeping much nicer. food was good, flight uneventful which is always a good thing."
Cons: "Some of the flight attendants had an attitude and we not very personable to others. Just doing their job, ticking off the boxes. One was very kind, the others not so much."
Pros: "Very helpful crew."
Cons: "Too often the video screen I’m given doesn’t charge up and it has to be replaced mid flight. This happened again during this flight when 2 screens didn’t charge and had to be replaced before the movie ended. The crew was helpful, but this problem is annoying."
Pros: "Overall good value for money for a Economy seat. The aircraft is of a recent make & model with the latest amenities on board. Crew is friendly & departure well on time."
Cons: "Exit seats on row 12 are NOT exit seats although they are sold as such. They have regular leg room. Only the left must seat has more leg room as the row in front in that spot does not have 3 seats."
Pros: "Friendly crews"
Cons: "I did not make it there."
Cons: "Flight was delayed & ultimately cancelled. Replacement flight required going to another airport. That flight too was delayed putting at risk our ability to make the BA flight to Lisbon. Therefore, we took AA flight to JFK and a TAP flight to Lisbon.did not take this flight."
Pros: "Complimentary wine and beer but no food! Entertainment pretty good."
Cons: "No food even for sale and no internet"
Pros: "Food and drink services were great.. friendly and accommodating"
Cons: "Seats are a tad uncomfortable for longer flights.."
Pros: "Organised, clean"
Cons: "Food... pizza... bad idea to serve during a flight. Moreover, the smell and the taste was bad"
Pros: "Very attentive.. good service.."
Cons: "Seats to tight.."
Pros: "We got to our destination safely, and American provided us with extra legroom seats."
Cons: "Service was curt and there was only phone-based entertainment."
Pros: "The crew was amazing, flight was very smooth, arrived early, plane clean, service was great."
Cons: "For being in first class, my seat did not recline so I couldn't sleep and audio for my entertainment center was not working"
Pros: "Excellent and original Japanese foods"
Pros: "The one flight attendant that realized how shitty of a situation they placed me in."
Cons: "American Airlines made me take all clothes out of carry-on, took my brand new AWAY bags, and made me stuff my clothes and other belongings into 5 plastic bags. All because they said my bag was illegal to fly on plane (whether it was checked in or not). Turns out they didn’t have to do that. What a crock."
Pros: "Good friendly service. Flights were on time."
Pros: "We arrived safely. We were late but arrived safely. When we had to spend the night en route, the customer service desk was very kind and helpful."
Cons: "Crew was grumpy and very unhelpful Lots of mechanical delays Kept being assured we would make our connections despite leaving late. In the end we had to change our route in order to have a chance at making it to our destination that day. Even that didn’t work though; we had to spend the night in Charlotte."
Pros: "Vegetarian meal was actually good!"
Cons: "They didn’t give me ice cream :("
Cons: "I arrived at HNL nearly 2 hours before my flight. The check-in procedures at HNL were very poor. There were not enough operating machines to help passengers check-in. In fact, there appeared to be more non-functioning machines .than working ones which created a huge backlog of passengers. We then had to wait in another long line to have our bagged checked and boarded. This was one of the worse situations I've seen in a very long time."
Pros: "The crew were wonderful! Everyone was polite and accommodating. The entertainment available was on point. The food was both tasty and offered often."
Cons: "The seat were ok. There was not enough legroom, but honestly no airline has enough unless its business of first class. The Wi-Fi availability was misleading, though it did not advertise that it was free."
Cons: "Cabin crew seem frustrated and don't like the work"
Pros: "We made up time in the air and landed early. Seats were very comfortable."
Cons: "We landed early but had to wait a half hour to be able to get to an open gate. Then when arriving at the gate the jet bridge was unavailable so we waiting on the plan for an hour after touchdown. Then during my baggage claim pick up I found it open and spilling out into the bin and it was the first time I used this suitcase. Overall, I don't think it was the airlines fault but the airports fault at LAX, however all of these thing combined made it a less enjoyable flight/experience."
Pros: "Nothing I could not take the flight"
Cons: "They did not let us board because the connection time was not enough for our bags - no one took accountability and they finally rescheduled us on a flight the following day after 3 hours on the phone. Terrible"
Cons: "Service was terrible. Uncomfortable and good was not at all tasty"
Pros: "We hit a very bad bout of turbulence. They were concerned as to our wellbeing and comfort throughout the flight."
Pros: "I did like that the flight attendant checked my bag for me land was very forth coming on tips on how to save money with traveling. The fights we very smooth."
Cons: "I didn't like that airport staff didn't alert when the plane was leaving (no announcement was made and staff gave wrong information, I ended up"
Cons: "More options with first class food"
Cons: "Taking 2 shuttle buses to transfer from AA to PAL."
Pros: "Excellent, friendly attention from flight attendants."
Pros: "we had all the necessary conditions for work, rest, sleep and eating. The level of service has increased"
Pros: "Movies, wine"
Cons: "When checking in the staff was so incredibly rude, nonexistent during the whole check in process that it led to several people missing their flights or almost missing it. I had to run around asking for someone to help the long line of people including me who were all in danger of missing their flight because no one was around to help. And then when I finally do get checked in using the now kiosk only option for the plebeian class while anyone above economy gets to talk to real people (way to highlight the class divide guys) I missed my check in time by 5 minutes and was told by the kiosk to find an agent. Then I go running around looking for an agent. I find one and she says you missed your flight. I told her I still have 45 minutes to make it, and she rudely just tells me to get in another line to pay for a new ticket. LUCKILY someone in the priority line saw I was having a problem, a customer not an agent, and she told me to try to talk to someone on her side. After 3 agents told me no one finally told me yes. I made my flight but just by a hair. If the agents would have been around to help or been willing to help me from the moment I spoke to them this would not have been a problem. Thanks for almost ruining Christmas for me. When I spoke to others everyone told me they always have issues with AA. Will never fly AA again."
Pros: "Decent movies"
Cons: "Seats are incredibly close to one another. I'm pretty short (5'5") and I felt cramped to say the least. The food isn't great, it's okay but don't expect to be wanting seconds."
Cons: "We had purchased the tickets months before flying - It was Quantas, but we flew on American and Alaska- no one seemed to talk to each other - not one site had the complete itinerary. Took hours of phone calls and a lot of anxiety before we completed the trip. I used my American airline frequent flyer card and even though we flew over 14000 miles, we got credit for 500."
Pros: "The crew that showed up at the Departures counter when we all lined up to be reticketed for our flight that was cancelled the previous night was great."
Cons: "Our brand new 787 had a mechanical issue. We were scheduled to leave at 7:20pm and sat on the Tarmac until 10:45 while we waited for shuttle buses to take us back to the terminal. We waited in line for over two hours for hotel vouchers that they did not have. We paid for own our room and returned at 11am as instructed, but the plane needed a part that had to be shipped from the U.S. which pushed our scheduled departure from 2pm to at least 9pm. My family grabbed a bus to Narita for a 6:30pm flight. C'MON AMERICAN AIRLINES! COULD YOU SERIOUSLY NOT GET ANOTHER PLANE TO HANEDA?? OR AT LEAST PAY FOR OUR HOTEL?? The ground crew at Haneda was very kind but overwhelmed. Terrible experience. And it's the reason I don't fly American. In fact, KAYAK, I booked our flights on JAL intentionally to avoid American. The fact that these were partner flights on American completely and unpleasantly surprised me...also not a good experience."
Pros: "The staff were all quite polite and helpful"
Cons: "the boarding process is chaotic. No one pays attention to the boarding numbers and it's just a big, pushing, shoving mess. I'd like to see a little more use of the system to keep.people more orderly."
Cons: "American Airlines isn't as friendly or accommodating as other airlines or staff."
Pros: "Medical emergency response and support was excellent."
Cons: "No pre-boarding for infant. Straight legroom in 13D still had seat in front recline into my knees at 6'5". Extra legroom purchase did not provide any extra legroom. Need to know what seats provide extra legroom for 6'5" tall passengers."
Pros: "Everything was perfect."
Pros: "They were very professional and very welcoming. Made my eleven hour flight feel short with the entertainment the airline provide and the delicious meals that were provided. Definitely will be flying again with American Airlines for my next flight."
Cons: "Can't complain. Pleased."
Cons: "the flight did not have charging areas on the plane for phones for the regular seating. also, the seating was much tighter and our arm rest was not functioning. On all the planes going to our destination the accommodations were much different."
Cons: "When boarding staff where very rude specially a old lady that was supposedly helping passengers was very rude"
Pros: "Great crew, comfortable aircraft"
Cons: "snacks were wimpy"
Pros: "Lufthansa crew and service made the long trip not just bearable,but enjoyable!"
Cons: "The seats are super squeezed together. My daughter and I weigh no more than 130 lbs each and We were very uncomfortable."
Cons: "A little more shoulder room and a spot where I can charge my phone on flight to be able to watch a movie."
Cons: "25 people aprox loose the connecting flight"
Pros: "Staff always amazing."
Cons: "No Wi-Fi available."
Pros: "I LOVED that they got me on the next flight without any issues. Wait time was just an hour longer"
Cons: "No ear buds for sale or offered. No charger plug ins in the seat"
Cons: "We arrived to one terminal and no one says that the next flight was in tom bradley terminal. After asking on the way, I realized that had to walk more than 35 minutes. No transfer service, no info, nothing. Finally after reach tom bradley terminal, the ANA staff said that they was very delayed and wanted to change my flight."
Cons: "Sat on the runway way too long. Hot. Cramped plane"
Pros: "Boarding went smoothly for the most part."
Cons: "7am flight from Baltimore to LAX. How late in the morning does it have to be to get a cup of coffee? No beverages were offered until approximately 3 hours into the flight. No free snacks or purchasable snack options were offered. UNITED PRIVATE SCREENING WAS TERRIBLE!! Neither my companion nor I were able to watch any program or movie without constant freezing and buffering on our 1 year old iPads. It took me 2 1/2 hours to watch a 90 minute movies. Pathetic. Not ready for prime time."
Pros: "The boarding process went quickly an smoothly and it was a pleasant shirt flight."
Cons: "The taxiing at Chicago took a long time"
Pros: "Pre-selected seats and in flight WiFi/entertainment"
Cons: "United intertainment app getting stuck on movies"
Cons: "At boarding/check-inn there was inly one young women to handle the crowd of passengers boarding. She was over worked, but did real welll!!!"
Pros: "My seat neighbors were friendly. I didn't take a look at the provided entertainment since I had had to wake up at three in the morning."
Cons: "As far as refreshments are concerned, I wish there was a bit more variety in the provided snacks, and the drinks cart came more often."
Pros: "Upgrade and lay flat seats."
Pros: "Short flight, so no food or entertainment"
Pros: "Flight was on time and luggage was not lost. In flight meal service was better than average."
Cons: "in the last row battling for share if the armrest."
Pros: "New planes were more comfortable and I love the entertainment being free and with own devices"
Cons: "Basic economy should not be an option for mileage plus members"
Pros: "Kindness of employees. Bathroom was mostly tidy. Pilot was good."
Cons: "Surprise check bag fee even though it was small carry on and I had no other carry on. Happened both ways for total of $50. Felt like I was taken advantage of. You had to pay for any entertainment. Only food was a tiny bag of pretzels for a 6hr flight. Also maintenance delay."
Cons: "That my flight got delayed in Denver over an hour and I missed my flight from LA to BJX because of that. I was suppose to land in BJX At 6am on Friday April 28th for a family emergency and now my next flight isn't till 1pm! This is the worst flight experience I have ever had in my life. Never in my life will I ever fly with united again. My plans got ruined, I was forced to sleep on the cold dirty floor of LAX. This cost me a lot of time and money, and I am upset about it. I will tell all my peers about this horrible experience and encourage them to never fly with united ever again. I do expect some sort of compensation over this horrible experience."
Pros: "All services where very good from check in to arrival In L.A."
Cons: "There wasn't anything I didn't like."
Pros: "Crew was friendly"
Cons: "The aircraft was super HOT and the seats were smaller than any plane i have ever been on. there was zero leg room available."
Pros: "The Stroopwaffle"
Cons: "The hour delay"
Pros: "It was a good flight and for a great prize"
Pros: "No big incident, was offered a small bag of pretzels, complimentary."
Cons: "Seats have uncomfortably small spacing."
Cons: "When sitting straight up in the seat, my knees hit the seat in front of me. United seems to be making the space between each seat terribly close."
Pros: "United is very reputable airline with great pilots and safety record. Prior to leaving for Mexico, the plane was examined amd found a 'mechanical issue'. All of the passengers were immediately switched to a different airplane. The safety of the airline and the pocedures used to ensure the craft was 100% was very comforting."
Cons: "I was bothered by the fee to check in 1 bag and the lack of food and ebtertainment upon the return flight from Mexico to Los Angeles. During the entire 4 hour flight, passengers were offered a bag of chips and nothing else, not even for purchase. Thus particular plane didn't have any screen for entertainment. I was most bothered by the baggage fee of $50 ($25 each way ) because the ticket price doesnt reflect an airline that charges for necessary things."
Pros: "Excellent attentive care."
Cons: "My first 5 hour long flight did not have a complimentary snack."
Pros: "I enjoyed the speedy boarding process"
Cons: "The flight was over booked. Very crowded and when we arrived in Los Angeles we sat on the runway for over an hour"
Cons: "Delayed and got downgraded without refund of difference"
Cons: "Left my Kindle on the plane. It has yet to be returned/found."
Pros: "I like everything except the tv."
Cons: "TV was able to look at what I want without paying.. my hubby work for AT&T we have discount with DIRECTV-- you should market your ride who have At&T DIRECTV with there account it free to watch. Market & promote more people would ride United/go United"
Pros: "Great customer service.. Comfortable flight and smooth landing!"
Cons: "Paying for one check in bag..."
Pros: "nice flight attendancts"
Pros: "Good crew"
Cons: "The usual. - crowded, smelly"
Pros: "There was a lot of space and a quick departure."
Cons: "When we got to LA event though we were early we had to wait. I know its not the airlines fault but it sucked."
Cons: "When I am flying across the country I expect that the movies should be included. If you're going to charge for it the prices of tickets need to come down since it used to be included."
Cons: "No entertainment at all?"
Pros: "Enough space."
Cons: "Ground staff was racist. Standards vary depending ur color. Specially at Heathrow. Ask personal question loudly."
Pros: "The accuracy"
Cons: "The chairs"
Cons: "Hour delay that made me miss my connecting flight. Customer service agent, Theresa, at the United gate was more interested in checking her cell phone text messages & handing out $10 food vouchers than the long of people who have conflicts with connecting flights or missing events in the destination they were flying to. Every minute lost could prevent customers from obtaining another immediate or comparable flight to their destination. Customer service agent sent those who were going to have problems with their connecting flights to the United Airlines service desk, of which, there were no customer service agents at any of the four available stations. I waited 10 minutes for an agent & no one arrived. When I went back to the original line I was standing in, I was forced to go to the back of the line rather than the place I was originally standing. Therefore I waited in line an additional 20-30 minutes. Once I was served they did not have any more seats available on direct flights to Melbourne. They wanted me to fly to NY, then Sydney & then Melbourne. Additionally the customer service agent did not seem confident this flight was not going to have any hiccups. Worst of all, I had been planning this trip for months & it was ruined by United Airlines."
Cons: "Not enough leg room for tall passengers"
Cons: "The most unpleasant crew we have ever had in our flying lives. Rude, condescending, treating passengers as if we are not human. Lufthansa should carefully examine their customer treatment training."
Pros: "That i got home safely."
Cons: "4 5 Hour delays accompanied by apologies with a $10 expired food vouchers."
Cons: "Flight was delayed by over 2 hours. Then halfway through the boarding process there was a glitch in the system and I believe that they lost the seat reservations, which delayed us even further."
Pros: "The flight attendants gave stellar service, especially the ones from Hawaii !!! I wasn't feeling very well and they noticed and checked up on me and made sure I was hydrated and got something to make me feel better. (I was so grateful to have a mom~type take care of me, on a long flight.) Thank You!!!"
Cons: "The lack of space - in the isles AND in between the seats in front of us. Anytime the person in front of me wanted to recline their seat, it made it hard for me to even get out and go to the bathroom. That was not pleasant."
Pros: "Brought us safe to Hawaii and back home home."
Cons: "My brother accidentally left his passport, ring and chain inside the plain which was very expensive and he called after he noticed he didn't have it with him. He left it inside of the pocket holder of the seat on the plain where the magazine are. He called and was told nothing was there. On our way back home, the flight was delayed 3 1/2 hours behinds. At no moment did the co pilot excused himself nor did he apologized for the the delay. We deserved at least a free meal or some kind of compensation. Instead, the pilot and flight attendants just told us to rich it because we had to leave to L.A! We (8) family members came and this includes an elderly person (my mother who has been fighting cancer for about 2 years, along with diabetes) came to see her grandaughter get married. Now they were rushing her as well? Uncalled for. Now my other brother and his family which was a party of 10 on another flight, also flew to Hawaii. Now that alone tells you how much money was spent. The stay in Hawaii was amazing! We would visit again but the way we were treated on this airline, I don't think we would fly again and choose this airline. To be honest, not even recommend it. I'm ashamed to let others know such as friends and co workers know of this airline's service. To top it off one flight attendant was very rude! She saw us when she handed the other passengers pretzels and skipped my mother, my sister and I. I asked her nicely if we may have some and told her she had skipped us. She said, "I did?" Came back with 6 bags of thenm and was like, "Here!" Like shoving them to me. I felt humiliated! I didn't say anything because I didn't want to embarrass her. But it was extremely rude!!! I read some reviews and I guess it's normal on your end to be the way you treat your customers. We even asked before abording from Hawaii to L.A, what can you do to make up for all this and we were told, "nothing could". So ashamed."
Cons: "I hated everything"
Pros: "on time, polite crew"
Cons: "tight, uncomfortable seats"
Pros: "Great team, friendly, courteous."
Pros: "Boarding was smooth."
Cons: "Seats hard & too close together. Charge for carry-on was ridiculously high."
Cons: "That Airline stole clothes out of the luagage"
Pros: "The flight attendants and pilots were professional and there is not any complaint with them. Please see the other box to explain the reason for the crew to be rated poor."
Cons: "When my flight landed in Denver at the end of my trip the crew under the plane unloading bags were having a shouting fight with extreme profanity being screamed at each other. From what could be understood there was one person shouting the loudest. It sounded like a bar fight and all the passengers on the plan heard it all. We were all waiting to get out of the plane and listened to the whole argument. Very unprofessional. It will cause me choose another airline next time I fly."
Cons: "When 6:30 a.m. flight home was postponed until noon, we weren't able to make our connection and they didn't have another flight to get us home until the next day. Had to cancel and go with another airline."
Pros: "Flight duration"
Cons: "The delayed plane that they wouldn't tell me why it was delayed"
Pros: "On time"
Cons: "The plane sounded like it needed maintenance. Very loud sounds!"
Cons: "Our flight was delayed an hour and a half because a tire blew and then we had to switch planes. The seats were hard and small."
Cons: "The plane was VERY uncomfortable, the flight was delayed because of a flat tire and a "brake problem" that wasn't communicated to the crew until we were all lined up in the gangway to board. Everyone was extremely uncomfortable on the flight due to the cheap seats. I wasn't aware that I would have to pay for my seat on top of everything else that we are nickel and dimed on. It was a horrible experience and I will never use Frontier again."
Pros: "Great price!"
Cons: "The seating is even tighter than normal coach, but my flight was only 2 hours so it was no big deal. I don't think I would take a longer flight with seating that tight."
Cons: "Bags were lost by multiple passengers"
Pros: "Baggage made it with flt. On-line check-in was easy."
Cons: "High baggage fees (for both checked and carry-on). Virtual requirement to pay upgrade fee for seating - only a handful of seats in entire plane were available without upgrade fee. Even highest level upgrade seats were cramped - had more leg room on economy seats on Alaska flt on in-bound flt. Plane was 4 hours late in departing. While pilots seemed friendly, of two stewards, one was downright unpleasant and unhelpful, the other seemed pleasant but was more interested in reading his fashion magazine than providing service to passengers. Will not be flying Frontier again."
Pros: "The service and friendliness of two flight attendants."
Pros: "Quick simple"
Pros: "Direct Flight"
Pros: "Kayak got me a cheap flight! And it was a great vacation"
Cons: "Ridiculous unbundled pricing. They charge for aisle seats. We paid $19 each for seats that were NOT the ones with extra leg room. They charge $40 for carry-on items. The attendant never asked us if we wanted anything to drink. When we requested something, she had to have a more senior attendant come tell us that only water is free. Soda is $2. A couple traveling with us bought the trail mix, which was incredibly stale. He asked for water, which he never received. Fly Frontier only if there are absolutely no alternatives."
Cons: "My only complaint is that is not reasonable to be charged by a carry on luggage. I didn't check in any luggage but still have to pay for two carry on one for me and one for my daughter. Not a good policy for business."
Pros: "Smooth check in and friendly staff"
Cons: "Cannot recline the seats"
Pros: "On time"
Cons: "Charge for baggage, $40 per bag, was not obvious at booking. Fees were very high compared to the ticket price. Seemed like gouging to me."
Pros: "Nothing. Literally nothing at all."
Cons: "This situation is a clear statement about the unfortunate state of affairs regarding "customer service". If anyone uses the bromide "the customer is all important", cite this example as proof positive of the lie that is that tired statement. This circumstance, was, essentially no one's fault and yet the employee reaction on behalf of Frontier airlines speaks volumes to the general attitude that the ORGANIZATION takes toward its paying customers. Due to delays on the first leg of the trip from DC to Denver, the connecting flight was missed. This is understandable on its own, as I have no expectation that a second flight would be held for me. However, the fact that Frontier, as an organization, feels ABSOLUTELY NO OBLIGATION WHATSOEVER to assisting their customers in arriving to their ultimate destination in a timely manner means they will never, EVER, get my money again. To make matters worse, the two options they DID offer, were unacceptable: 1) Offered a flight to an airport an hour away from my destination & 2) Offered a flight to my actual destination...two days later (in the airport on Tuesday; they offered to get me on a flight to my destination Thursday) AND this offer with absolutely no assistance regarding sleeping arrangements for TWO NIGHTS. In short, trip was complicated for which I do not blame Frontier. However, their complete lack of customer service to a paying customer ultimately has cost them future customers. My family travels frequently and I will certainly advise any and all persons I know NOT TO EVER TRAVEL ON FRONTIER AIRLINES! I will, however, recommend the FAR MORE CUSTOMER FRIENDLY DELTA airlines)"
Pros: "Good piloting, nice landings despite turbulence, low clouds and wind."
Cons: "I travel a lot and understand that being a flight attendant isn't always a fun job, so I do my best to minimize my burden on them, but their attitudes made me feel like they despise their passengers and think we're all stupid. A couple crew members were nice, but the rude ones I interacted with ruined the experience. Also, not the employees fault, but they pitch you their crappy credit card for 10 mins then stuff brochures for it in your face. I'm already stuck on a plane in a cramped space next to someone who smells bad, I don't need advertisements that I literally cannot escape added on top of that. Their app is okay, but their website is awful. They nickel and dime left and right. Finally their seats are too short! I'm 6'2" and if I sit up straight and lean back, my head is over the top of the seat. I got suckered into a cheap fare but wish I would've paid $100 more for a half decent airline instead."
Cons: "Hidden fees! Beware! At no time were we made aware that it cost an extra $40 to bring a carry-on. Also, anything to eat or drink will cost you. NO complimentary snacks or beverages! Even on a 5-hour flight! Ridiculous. I'm surprised they don't charge you to use the restroom."
Pros: "Our flight was delayed due to weather conditions, and I like how Frontier kept us informed."
Cons: "I didn't like the marketing for other services that was done on the P.A. system. The presentation was too long and exhausting. Especially for a red-eye flight that was an hour late! May I suggest referring customers to written materials instead?"
Cons: "The staff was rude, line to check in luggage was huge because they were understaffed. If you don't get your bags checked in 45 minutes before your flight, you don't get on your flight. I had already been in line for 20 minutes and when I got the the desk at 40 minutes until my fllight, she said "too bad." Great Mother's Day for me sitting in the airport for 7 hours until the next flight out. Girl was horrible and totally rude. Never again."
Pros: "Bigger plan. Not over booked"
Cons: "Price of food"
Pros: "The crew had a smile and were friendly."
Cons: "Look, it's a budget carrier. I get that. But I add a bag to my flight and my ticket is now what it would have cost to fly Southwest. I'm 6'4", and I *barely* fit into the seats. My knees touched the seat in front of me the whole flight. And the seats don't recline. To make everything just perfect, they lost my luggage on the flight home, and the lady who worked with Frontier who took all 15 (?) of us who had lost luggage over to make a claim said "this is normal for flights coming from Denver - it's a hub for Frontier, so luggage gets misplaced all the time." I'm sorry, that's not acceptable as an answer. I've never had a lost bag while flying with others, so that's what I will do from now on."
Pros: "Fast boarding. Crew is super friendly. Thats about it."
Cons: "Seats are increadebly uncomfortable. $3 for a soda, not even a bag of peanuts is offered here. No entertainmet, no movies, no wifi. Not even a magazine No tray where to put your food or ipad. no pillow, no blankets. $40 for a carry-on bag $20 to pick your own seat at checkin."
Pros: "Gate agent was fabulous"
Cons: "Thisvwas my first flight with frontier. After being delayed 2 hours they cancelled our flight with no explanation. The re booking process was a nightmare. Frontier employees at the airport gave passengers completely different information than those at their customer service center. Lots of unhappy people."
Cons: "Seats cramped and lousy service."
Pros: "Quick flight"
Cons: "Very rude customer service from the flight attendant made a comment saying he makes the rules ! Very inappropriate!"
Pros: "If you love being late and delayed, fly frontier. All the flights from Minneapolis to San Diego coming and going with the layover in Denver or delayed. They charge for everything at the gate which brings the price up to the competitors price which were direct flights instead of a layover. Never again. They charge you for the carry-on at the gate. It's sneaky And deceptive. Read the comments, it's also their standard practice."
Pros: "Friendly crew"
Cons: "I have to pay for water. What if you're I a rush and can't find a water fountain between flights? No reclining seats, wasn't aware."
Cons: "They charge you extra to carry on a bag, extra to check a bag, extra to reserve a seat, and the flight was overbooked. There was a painfully loud noise coming from the right wing the entire flight and nobody seemed to care."
Pros: "On time Good Price TSA Pre"
Cons: "Seats don't recline They were out of sofa I was willing to pay $3 for"
Pros: "I used to love flying Frontier—the airline with the cute animals on the tail of the planes. Now I call them the F word in airlines. If you want to fly Frontier, I want to make sure you’re forewarned. Their slogan is “A different kind of animal.” This animal is very cunning. And slightly savage. First, if you’ve been suckered into their $59 airfares, you already know what’s waiting for you. Wait. You actually want to fly back home? Well you’ll end up paying the same price as you would most any other airline. But wait…what’s this? Actually, their rates are about $100 cheaper than normal. What they don’t tell you is, they charge $30 for you to carry on your own baggage. I always thought it was ludicrous to charge me to carry my own bag onto a plane. Keep in mind that’s one way. So it’s $60 round trip. And that’s their discounted rate if you book online. It goes way up if you’re one of the unfortunates who wait till you’re at the kiosk to settle up with the Frontier Friskers. Oh, you say you want to actually choose your seat? That’s $13 minimum. For each leg of your trip. Don’t be surprised if they figure out a way to charge you for each leg of your body. That’s for a normal seat. If you don’t cough up the $13, they’ll randomly seat you wherever they want. I wouldn’t be surprised if they counted the lavatory as a possibility. So, that’s $60 for your own carry-on luggage. And a minimum $26 if you dare to choose your own cheap seat. Hmm. That $100 savings is looking rather slim right now. Speaking of slim, that describes their seats. And they don’t recline. You’re straight upright your whole trip. And the padding is about as comfortable as a cheap mattress in a cheap motel. The best way I can describe the feeling: Say you’re on Sesame Street and your job is to sit on the capital letter ‘L” for two hours. So while spending what feels like an eternity in L, maybe you’d like something to quench your thirst. That’s $1.99. Water? $1.99. A snack? $2.99. I’m surprised they don’t charge for toilet paper. By the square. (To be fair, I just learned that a cup of water is actually free. “For today,” said the flight attendant. “That could change.”) Nice Surprise: The people who work for Frontier are generally nice. But if this is the way Frontier treats their customers, how do they treat their employees? Do they make their mechanics buy their own tools? I wrote to the company to let them know how hugely disappointed I am with their changes. I never got the courtesy of a reply. I somehow like to imagine the CEO, in the true spirit of “no frills”, answering each customer letter by himself on an Olivetti typewriter from the 1970s. But I kind of doubt it. So there you have it. To be forewarned is to be forearmed. And if you have four arms, well, you might just fit their new slogan. Frontier Airlines: A whole different way to treat people like animals."
Cons: "Frontier's low fares which are deceptive. They charge you $60 for carrying your own bag! They charge you $13 per leg for the "privilege" of choosing your seat--even the normal seats. They charge you $1.99 for basic sodas offered by most every other airline for free. And they charge you $2.99 per snack. The seat are slim, terribly uncomfortable with virtually no padding and they don't recline! They don't respond when you write them."
Pros: "All though no food, short flight, nice price and great service and they are organized, I give a five star."
Cons: "The chair did not recline."
Pros: "Boarding process was easy Crew were attentive On time I didn't pay for a seat, but got a window anyway"
Cons: "Checked bag and seat fees Seats do not recline Charge for water! Tray tables are half the size of typical trays, but I guess since they don't feed people, it's not much of a problem"
Cons: "My flight never happened. I was supposed to fly on a Thursday, but because I was passing through Denver and a blizzard had closed the airport the DAY BEFORE, Frontier's flight was cancelled on Thursday. First I spend an hour and fifteen minutes on hold before finally giving up and calling back in the middle of the night. Then I waited fifteen minutes to speak to someone, who informed me that the earliest they could get me a flight would be TUESDAY. That is FOUR DAYS from my day of departure. My only options were a refund or a Tuesday flight. I asked to speak to a manager, but the employee refused to transfer me and eventually hung up on me. This was hands down the worst customer service experience I have ever had with an airline. I am still fighting for a refund, after I had to purchase a day-of flight with another airline to reach my destination. It required me to fly from a different airport and to a different airport, which was a nightmare for my other travel plans. Needless to say, I will never fly Frontier airlines again, and will never recommend them to anyone."
Pros: "Cheap fare."
Cons: "The remodeled interior puts the seats closer together from front to back and don't recline. That also limits the size of the tray table, which is tiny. Even as a tiny, short person, it was uncomfortable. For anyone of normal stature it would be torture. Paying for a "better" seat appears to provide very little if any added benefit, just keeps your party together. There is no entertainment, movies, music, or wifi so bring your battery pack charger. There is only expensive junk food to eat. My only option on my coast to coast flight was a red eye. So you arrived just wiped out. So if you do this to save money, in my overall assessment, it's just not worth it. I'll never do it again."
Pros: "Cheap if you have baggage."
Cons: "Cheap. No included snacks or drinks. No real tray table. Seats don't recline. Have to pay for all bags."
Pros: "Flight was cancelled due to weather.. we understand. Leaving my 70 yr old mother at the gate for 8 hours...not cool.Tried calling airport, Frontier airlines...and besides giving my m,om a place on next flight at 6 30 am. No one and I mean no one at Frontier tried to help us get a safe place for my mom. Instead we got an international call center with a nice operator that did not understand us. You really need a call center in America, with real people that belong to our culture. Stop sending our customer service off our country...and for a change hire americans. By the way I need you to give my mom 5 free flights to Denver and to San Diego Round trip. Thanks!"
Cons: "Baggage fees were ridiculous and the seats were very uncomfortable. Take off and landings were very rough."
Pros: "Super low rate - on time flight a day after a massive storm blanketed Denver with a foot of snow. I assume I have to pay for each breath I take on a Frontier flight so it's never a surprise. A la carte is fine with me when a 3,000 mile round trip is $81.- Nice attendant at luggage check-in moved me to a window seat which was appreciated."
Cons: "Frontiers website is the worst in the airline industry."
Pros: "The crew was great. We flew into some particularly bad weather and the cockpit crew did an excellent job landing the airplane. Some passengers even applauded once we were safely on the ground. The fair was - reasonable. The plane appeared to be new-ish and was pretty clean."
Cons: "A fee for EVERYTHING. I think I knew Frontier charged for everything but forgot when making my last minute reservation to see my ailing father. When it was time to check in on-line, it appeared every seat was either considered a premium seat or was not available. Middle seats and seats near the lav were considered premium. And the fee was either $20 or $35. I elected not to pay for a premium seat and took my chances that I would actually get a seat when I checked in at the counter. I believe they also charge for soda."
Cons: "No free soft drinks.."
Pros: "All the crew and do tier employees I interacted with where very friendly and curious! I had a broken leg and they made sure that I was taken care of"
Cons: "The seats we're very hard... No leg room at all (even in the stretch seating area. I was not offered any complimentary snacks or drinks."
Cons: "I have flown on several different airlines thru out my lifetime but Frontier is the worst. All other airlines give you soda and coffee for free. Frontier charges you $1.99 with a credit card for a cup of coffee. I flew from DIA to San Diego Dec 23,2015 with a carry on bag. But coming Home from San Diego to DIA Dec 27.2015 my bag grew 2"inches longer and I was forced to pay a extra $45.00. It's was the same carry on bag I took to San Diego. I travel a lot and know many people all over the United States who travel and I would not ever return flying FRONTIER or would I recommend it to anyone else. P.S. I measure my carry one bag before I left Denver. Poor service!!!!!"
Cons: "Flight attendant put his dick in my face!!!"
Cons: "Lines were long and had to even pay for water"
Cons: "Horrible.. the worst flight experience I have ever had"
Pros: "Friendly staff."
Cons: "The seats didn't recline which is inappropriate for a 5-6 hour flight. The tray was also so small I couldn't put my laptop on it to watch a movie. There was nowhere to plug into power so my iPhone (a backup for movies) died hours before we landed. Lastly, I was called to help assist a passenger who had fainted (I'm a doctor) and was offered nothing in return for my help. Not even a soda. I didn't offer to help in hopes of "free stuff," but the other airlines I have flown with have offered me a drink, some food, or even $ off my next flight as a thank you for my medical services."
Cons: "Spirit airlines employees starting at Baltimore airport to flight attendants are rude!"
Cons: "Everyone seems to complain about the add-on charges, however, if you do your research beforehand, there will be no surprises. For example, print your boarding pass at home or they will charge you $10 to do it at the airport. My only real complaint is that the seats did not recline at all. That was pretty brutal on a 5 hour nonstop red eye flight. It was like sitting in a church pew for 5 hours as they were not very padded either..."
Cons: "They did not disclose that they ridiculously charge for carry-on luggage when purchasing my flight. I spent $55 to bring a carry-on, which is more than I saved flying out of BWI as opposed to Dulles or National airport, which are much more convenient. The seats are also ridiculously uncomfortable, and we were 40 minutes delayed in taking off because "their system was down" and they let people on to the wrong plane. I will never fly Spirit Airlines again."
Pros: "I like the initial price but then the add on started!"
Cons: "Not knowing how much I would really pay for the airfare once all the required add ones were purchased."
Pros: "Captain found us smooth air in a storm. Crew were really nice people"
Cons: "uncomfortable, hard seats. needed even 2" more recline"
Cons: "You have to pay for your carry-on bag. 100$ before boarding the plane. Terrible website and information related to allowed luggage."
Cons: "you gotta pay for everything...bording pass ,personal carry on,and if you dont check your bags before checking in they are mopre expensive...."
Cons: "Terrible customer service"
Pros: "Employees were good"
Cons: "$45 for a carryon is ridiulous. I'm 5'10" and I couldn't stretch my leggs out for a 5 hour flight. Suprised you didn't charge for bathroom usage!"
Pros: "-Getting my bags -when it ended"
Cons: "-Doesn't participate in TSA pre-check, -Got over-charged on checked luggage -Seats were very uncomfortable for such a long flight (non-reclining...really?!) -Some of the crew needed a better attitude -Check-in was inefficient"
Pros: "Literally nothing"
Cons: "Seats are terrible, a billion extra charges, just an overall terrible experience."
Pros: "Crew was nice and flight was fast no delays"
Cons: "No reclined seats no leg or elbow room expensive drinks including water and 55 for carryon is insane"
Pros: "The cheap price"
Cons: "The ridiculos prices for luggage. Uncomfortable seats, way to small"
Pros: "Staff was friendly."
Cons: "I booked this flight thinking this was a bargain fare not knowing that I would be charged an additional $110 for checked and carry on luggage, adding $220 to this "cheap" fare. Had I known this, I would have booked with an established airline. I asked for a cup of water and was told I could get a cup of ice but would have to buy water. Asked for a cup of hot water or coffee which was not available."
Pros: "No layovers. YAY Cost Crew (though crew is usually great for most flights)"
Cons: "No reclining for my seats small trays"
Cons: "So ratchet. You had to buy water. Never flying it again"
Cons: "you should have in BOLD letters: LUGGAGE FEES are TWICE as much as any airlines! you will be charged for EVERYTHING including your carry on approved carry ons, printing of your tickets, water, drinks, even if youd like a seat that reclines... SCAM ARTISTS!!!!"
Pros: "I will not take this air line again. Have other customer also complain same me . Please take a note"
Cons: "Price of check in baggage too expensive if buy in the airport. And give only 40LB .i have to pay for 75$ for 57 Pounds . My ticket only $120 , need go pay for stupid prie of the check in baggage . Others airlines they give 50LB . And if buy at airport also same price with online website . We wil not take this airline again."
Cons: "You get what you pay for."
Pros: "Fair , average , overall decent value, cost."
Cons: "age of aircraft , late flight , sales pitches repetitive."
Pros: "The flight attendants were polite and funny. Our flight left on time and arrived early."
Cons: "Could not recline but, that's why I brought a neck pillow."
Cons: "Nothing. I had a interruption in my trip and had to Cancle it. And all and all my money was never refunded"
Cons: "Seats do not recline and are thinly paded."
Pros: "I would like to have complimentary beverages and snacks."
Cons: "I didn't like the following: 1) No Beverages (Fee involved) 2) No Snacks (Fee involved) 3) Extra charge for carry on 4) Extra Charge for seating"
Pros: "People with carry on baggage board first"
Cons: "Many hidden fees and terribly uncomfortable seats"
Pros: "Price is great, as is being straight forward about things that aren't available to offer a great price."
Cons: "I don't understand the rationale of charging to pick a seat. I was happy with my random pick... maybe it'd be a bigger deal if I were traveling with someone."
Pros: "I will never again use spirit."
Pros: "The flight ends up being over twice as expensive due to hidden insanely bloated fees for bags, carry on bags, low weight limits, seats, WATER, Seats don't recline, staff is rude, unorganized, no communication, late flight, they are a nightmare."
Cons: "THEY CHARGE YOU FOR EVERY BAG. 40lb limit on checked bags not the standard 50lb. Hidden fees everywhere. Never use Spirit EVER"
Pros: "Not much was liked about the flight."
Cons: "The customer service, the flight attendants service, the airline, the seats, etc. All stuff I was unaware of Spirit beforehand."
Pros: "crew members were nice"
Cons: "incredibly unorganized--flight kept getting delayed and gate changed about 3 times and updates weren't given so all passengers repeadetly had to go up and ask"
Pros: "We were boarded quickly and the flight went fine. The crew was nice."
Cons: "They left my luggage in my departing city. They were able to deliver it the next day, but they gave me a 9 hour window to wait for it."
Cons: "From the moment we went to check in online we were slammed with hidden fees each step of the way. From only being allowed 1 personal item and having to pay high prices for any additional bag you carry or check - it was highly disappointing. We also had to then pay extra to get seats next to each other. By the time all was said and done we had over $100 worth of eladditional charges. Our flight was also delayed 3 hours and the service was extremely poor. No drinks or snacks on the plane unless you want to pay again. Very I pleased. Will not fly again!"
Pros: "I liked that I made it back safely."
Cons: "They over charge for checking bags and then for my flight back they sent my luggage to the wrong airport. In addition they suggested I'd come back and pick it up. When it was there fault initially for sending it to the wrong airport. Everyone on this flight should have received an automatic refund for all the bags that were checked. I even checked in online ahead but the prices still seem ridiculously high. The prices are even higher if you don't pay a head of time. Spirit Airlines is HORRIBLE!!!!!!!!!!!!"
Pros: "The seats are not comfortable. There is very little room. There were maintenance issues. They charge for EVERYTHING."
Pros: "Complimentary ticket to another airline."
Cons: "Terrible service. This plane was delayed 2 hours due to maintenance. Come to find out the flight was cancelled, 20 minutes prior to boarding. After disgruntled customers tried to rebook, Spirit informed us that they would not be able to rebook until 3 days than original departure. Eventually, I asked the right questions to get a flight the next day on Spirits dime, but even that took 6 hours of riddle games."
Pros: "nothing like"
Cons: "delayed, cancelled, argued for get full-refund."
Pros: "It was worse exprience"
Pros: "Low fares, but EVERYTHING is extra. CARRY ON BAGS are $35 each, including the first one. A glass of water is $2. The plane itself is old and worn. If you take spirit, be sure to bring your own snacks and water."
Pros: "I was travelling with a POC and the crew was pleasant and helpful. I also required a wheel chair to the gate and again the crew was very accomodating."
Cons: "I was disappointed that the interior of the plane was really worn and showed spills and spots that could easily be wiped away. My husband felt the check in desk was unorganized regarding checked baggage resulting in a long line and wait time."
Pros: "This airline is a sham, There was nothing I liked about it."
Pros: "That the flights were both on time."
Cons: "Most everything. I felt like I was being filched. The number of additional costs that you incur but are not notified of on Kayak is numerous. That Kayak would even be willing to post prices of an airline with such a notoriously bad reputation and hidden fees does not speak well of Kayak, either. Every employee for Spirit was rude, brash, and on the return flight one of them openly mocked a customer who had accidentally walked into the wrong boarding-aisle. Facepalmed and looked directly at me while saying "I ain't got no clue what people be doin'." On the bright side, though, I thought I had hit rock bottom when it comes to airlines with some of the other companies I'd taken, what with seemingly regular delays and rude staff. Spirit has taken poor-airline experience to the next level, though. They're not content with how cringingly low the bar is already set with airlines, they want to lower it even further. Thank you Kayak and Spirit for what was the worst holiday travel experience I have ever had in my life."
Pros: "Cheap ticket."
Cons: "Terrible turbulence. The girl next to me threw up!"
Pros: "I didn't like anythinh"
Cons: "the way spirit makes people pay extra things for nothing and despite that they claim to be cheap which is not true!no food,no entertainment! things are very expensive on the plane!"
Cons: "Attendant announced the wrong destination city after boarding, other passengers were unruly. Also $55 for a carry on bag."
Cons: "Only one bathroom was working the entire flight. Not handled well by the flight attendants."
Cons: "There were a lot of "hidden fees." The seats were not comfortable at all! And baggage fees over 45lbs? Wow."
Airlines flying from Washington to California have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Washington to California
Masks required on board, masks provided on flights from Washington to California
Social distancing seating
Middle seats unavailable to book on flights from Washington to California
Testing for antibodies, testing for symptoms for flights from Washington to California
Waiving of change fees. Search flexible flights from Washington to California