Find Cheap Flights from Mexico to Washington Reagan-National

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Book cheap flights from Mexico to Washington Reagan-National (round-trip)

Airports
Origin
Cancun
$404
only
$404
Puebla
$283
only
$283
Guadalajara
$331
only
$331
Aguascalientes
$495
only
$495
Monterrey
$305
only
$305
Mexico City
$261
only
$261
Destination
Washington
$261
only
$261
Mon, Jan 22
MEX
DCA
7h 51m
Tue, Jan 30
DCA
MEX
7h 20m
Trip: 9 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7177 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
POS
JFK
Excellent 9.0

The crew is excellent as usual - friendly and professional. . Love the generous space.

Better food options. :(

SFO
FLL
Good 7.0

Once again the system for my seat did not work. Fortunately, the middle seat was empty and I wa able to watch that screen.

Entertainment System did not work at my seat. WiFi signal was not strong enough for me to watch any videos on my device.

FLL
LGA
Good 7.6

Onboarding crew was a bit rude and rushing everyone. Forcing people to check in bags even though there was still space in the overhead bins.

FLL
PHL
Mediocre 3.2

The ladies at the gate were able to provide us with the best updates and tried their best to keep everyone calm and answer as many questions as possible and were constantly checking for updates. They also provided water and chips for us where no one else was trying t do anything at all.

The flight was delayed several hours due to mechanical issues in the cockpit. Why they would think we would want to fly on that plane after the pilot refused the "fix" and left because he and his crew "timed out" because we waited so long. Flight was scheduled to depart at 8:26pm, we didn't depart until well after 1am. I got home at 6am! The ladies at the gate were awesome, however the "supervisor, Armondo Gonzalez Figueroa, only came to restate what had already been said by the gate agents, did not have ANY answers, did not offer any solutions, barely answered any questions, and stopped the gate agents from removing blankets of the plane to provide to the many many passengers who were waiting there freezing. The compensation offered was a joke. HORRIBLE EXPERIENCE!!!!!

FLL
NAS
Excellent 10.0

Service was prompt, reps were courteous, flight was on time and they provide snacks... been flying them for over 10 years and have NOT had one bad experience.

N/A

Thu, Jan 11
PBC
DCA
11h 45m
Sun, Jan 14
DCA
PBC
9h 50m
Trip: 4 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 4690 reviews
Overall
7.4
Boarding
7.3
Comfort
7.3
Crew
7.7
Entertainment
7.1
Food
6.9
CUN
MEX
Okay 4.0

Just OK!

Took forever to take off, AC was nonoperational. Very discomforting!

MEX
LAX
Mediocre 2.0

Due to the earthquakes, the film festival I was going to was cancelled. Ten days prior to the flight I called AeroMexico to cancel and they said there would be a cancellation penalty, which was fine. When I tried to redeem my credit, they said there was also an additional "No-show fee" even though I called to cancel 10 days prior, which left a total of $70 credit after all their penalties. I called and emailed to complain but they did nothing but pass me to someone else who was equally unhelpful. I will never fly AeroMexico for any reason in the future.

MEX
TIJ
Good 6.3

More leg room in business class, extra luggage

No personal entertainment, no power ports, no hot food.

MIA
MEX
Good 6.0

Every time I would fly out in Aeromexico we never payed for luggage I don’t know why they changed their policy to charge for every bag.

MLM
MEX
Mediocre 2.0

Couldn’t make the connection because the flight was oversold!!!!

Sat, Jun 9
CUN
DCA
6h 27m
Wed, Jun 13
DCA
CUN
7h 41m
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25953 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
SYD
LAX
Mediocre 3.3

We arrived safely. We were late but arrived safely. When we had to spend the night en route, the customer service desk was very kind and helpful.

Crew was grumpy and very unhelpful Lots of mechanical delays Kept being assured we would make our connections despite leaving late. In the end we had to change our route in order to have a chance at making it to our destination that day. Even that didn’t work though; we had to spend the night in Charlotte.

ABQ
DFW
Excellent 9.3

Great staff. Arrived very early. Smooth flight .

PWM
DCA
Okay 5.3

Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years.

ORD
SAT
Excellent 10.0

Attendants were so nice as kind

DFW
LHR
Excellent 9.0

Great staff. Arrived very early. Smooth flight .

Food was slightly over cooked

Wed, May 2
GDL
DCA
14h 09m
Wed, May 9
DCA
GDL
7h 50m
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14179 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
FLL
ATL
Good 6.0

The plane was really cool. Some more advanced technologies than other Airline companies. Crew was good too.

Issue happened with my landing. Didn't make it in time to next gate. Delta did everything they could to blame me, insulted me on The phone and definitely provided the worst customer service

ATL
MEX
Excellent 8.6

Sandwich for dinner

LAX
OAK
Mediocre 2.0

Due to the earthquakes, the film festival I was going to was cancelled. Ten days prior to the flight I called AeroMexico to cancel and they said there would be a cancellation penalty, which was fine. When I tried to redeem my credit, they said there was also an additional "No-show fee" even though I called to cancel 10 days prior, which left a total of $70 credit after all their penalties. I called and emailed to complain but they did nothing but pass me to someone else who was equally unhelpful. I will never fly AeroMexico for any reason in the future.

JFK
SFO
Excellent 10.0

Seats were comfortable ... enough. Boarding process, once underway allowed me to get overhead bin and stash my other luggage in the seat below me. Flight wasn't overly booked (85-95%) so there appeared to be room for others to stretch out. Now about that crying kid...

Ugh. Weather delays. The flight was scheduled to board about 7P but it arrived late and they had to not only unload the self-loading cargo, but clean up afterwards. Would be nice to get a better estimate as to how long it would take to board so that I could hang out in the lounge. In addition, departure from JFK was delayed as well, either we missed the IFR window or got stuck behind some traffic and I fell asleep on the plane only to wake up what seemed an hour later just getting ready to hit V1. No upgrade.

LAX
SJC
Okay 4.0

On time arrival

Small aircraft. Loud engine noise. Biased treatment for tickets booked on non Delta sites

Sat, Mar 31
MEX
DCA
13h 36m
Sat, Apr 7
DCA
MEX
16h 50m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52264 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
TPA
Excellent 8.0

Crew was very nice, plane was clean, seats were nice.

Wish there were TVs on the back of chairs.

DEN
BOI
Excellent 8.0

Gate agent was sincere and professional.

Aircraft cabin temperature far to warm and uncomfortable.

JAX
EWR
Excellent 8.0

Waffle cookies were amazing

MIA
EWR
Mediocre 2.0

Nothing

The flight was over 4 hours delayed, and I didn't receive a notification that it was delayed until an hour after the flight was supposed to take off, which would have been ideal given that I had to pay 5x surge pricing for my uber to get there by the original scheduled time. Once we were about to board the plane, we were told again that it was further delayed. The crew was cranky and tired as they had clearly been dealing with delay issues the whole day. There were no tv's on the flight and we were told there would be free wifi to stream to our phones, however the wifi was so slow that it couldn't even load a single picture from the internet. Oh, there were also no decent food options on the flight. I will avoid United at all costs in the future, as my flight down was also over 3 hours delayed.

SFO
HNL
Okay 4.3

on time

extremely cramped, overcrowded

Tue, Feb 6
MEX
DCA
7h 51m
Tue, Mar 6
DCA
MEX
7h 45m
Trip: 29 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7177 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
FLL
PHL
Mediocre 3.2

The ladies at the gate were able to provide us with the best updates and tried their best to keep everyone calm and answer as many questions as possible and were constantly checking for updates. They also provided water and chips for us where no one else was trying t do anything at all.

The flight was delayed several hours due to mechanical issues in the cockpit. Why they would think we would want to fly on that plane after the pilot refused the "fix" and left because he and his crew "timed out" because we waited so long. Flight was scheduled to depart at 8:26pm, we didn't depart until well after 1am. I got home at 6am! The ladies at the gate were awesome, however the "supervisor, Armondo Gonzalez Figueroa, only came to restate what had already been said by the gate agents, did not have ANY answers, did not offer any solutions, barely answered any questions, and stopped the gate agents from removing blankets of the plane to provide to the many many passengers who were waiting there freezing. The compensation offered was a joke. HORRIBLE EXPERIENCE!!!!!

SFO
FLL
Good 7.0

Once again the system for my seat did not work. Fortunately, the middle seat was empty and I wa able to watch that screen.

Entertainment System did not work at my seat. WiFi signal was not strong enough for me to watch any videos on my device.

JFK
ROC
Mediocre 2.3

Our prior flight arrived 30 minutes late and we had to run to the opposite side of the airport. We were there before the departure time but the staff gave us a hard time saying they were going to lock the doors on us. It wasn't until the flight crew ran up behind us that they finally didn't have an attitude and said we were fine. Online entertainment didn't work, no shows, the map doesn't have a time or useful info. My row was skipped by the crew for snacks. The guy came from behind first, which I didn't see and then one the way back, he didn't even look at my row or the row in front of me.

SFO
LGB
Excellent 10.0

- each seat has cable television (even for very short flights) - I was asleep my whole flight from Long Beach to SFO but the pilot was great! came over the speaker to let us know there was a great view of the sunrise and what we were flying over below. - dimmed the lights for the flight since so many people were sleeping on the early flight

JFK
SFO
Excellent 10.0

Entertainment and timeliness of the departure and arrival.

Tue, Dec 19
MTY
DCA
7h 08m
Thu, Jan 4
DCA
MTY
14h 58m
Trip: 17 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 4690 reviews
Overall
7.4
Boarding
7.3
Comfort
7.3
Crew
7.7
Entertainment
7.1
Food
6.9
LIM
MEX
Mediocre 2.0

Tons of delays. A 12hr flight took close to 36 hrs to complete.

MEX
LAX
Mediocre 2.0

Due to the earthquakes, the film festival I was going to was cancelled. Ten days prior to the flight I called AeroMexico to cancel and they said there would be a cancellation penalty, which was fine. When I tried to redeem my credit, they said there was also an additional "No-show fee" even though I called to cancel 10 days prior, which left a total of $70 credit after all their penalties. I called and emailed to complain but they did nothing but pass me to someone else who was equally unhelpful. I will never fly AeroMexico for any reason in the future.

IAD
MEX
Good 7.2

At the time to pick up bags it was very confusing, people saying it was on a different band, information was not clear and my bag was already in the floor, for a long time. Very confusing how people on the ground have different information to what the screens are saying

CUN
MEX
Okay 4.0

Just OK!

Took forever to take off, AC was nonoperational. Very discomforting!

MEX
CUN
Excellent 8.3

Que solo tengan cacahuates y el avión no tenía pinta de haber sido aseado antes de abordar

Thu, Apr 12
MEX
DCA
10h 53m
Tue, Apr 17
DCA
MEX
7h 45m
Trip: 6 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7177 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
FLL
NAS
Excellent 10.0

Service was prompt, reps were courteous, flight was on time and they provide snacks... been flying them for over 10 years and have NOT had one bad experience.

N/A

POS
JFK
Excellent 9.0

The crew is excellent as usual - friendly and professional. . Love the generous space.

Better food options. :(

SFO
LGB
Excellent 10.0

- each seat has cable television (even for very short flights) - I was asleep my whole flight from Long Beach to SFO but the pilot was great! came over the speaker to let us know there was a great view of the sunrise and what we were flying over below. - dimmed the lights for the flight since so many people were sleeping on the early flight

ROC
JFK
Good 6.6

Lost baggage that was gate checked, didn't get it for over 2 days

FLL
SJU
Okay 4.3

small plane experience was nice. Pilot had good flying skill / softlanding cessna plane

pilote(female) was a bit rude and could improve her customer satisfaction skill. She sounded like a army general. 9 passengers only single pilot not so good feeling. what if pilot ill??

Tue, Jan 30
MTY
DCA
18h 07m
Tue, Feb 6
DCA
MTY
7h 14m
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 4690 reviews
Overall
7.4
Boarding
7.3
Comfort
7.3
Crew
7.7
Entertainment
7.1
Food
6.9
LAX
MEX
Mediocre 2.0

AEROMEXICO left 25 mins early leaving several passengers then said it was our fault because we were not there 1 hour before.

Them blaming us.

IAD
MEX
Good 7.2

At the time to pick up bags it was very confusing, people saying it was on a different band, information was not clear and my bag was already in the floor, for a long time. Very confusing how people on the ground have different information to what the screens are saying

LIM
MEX
Mediocre 2.0

Tons of delays. A 12hr flight took close to 36 hrs to complete.

MEX
LAX
Mediocre 2.0

Due to the earthquakes, the film festival I was going to was cancelled. Ten days prior to the flight I called AeroMexico to cancel and they said there would be a cancellation penalty, which was fine. When I tried to redeem my credit, they said there was also an additional "No-show fee" even though I called to cancel 10 days prior, which left a total of $70 credit after all their penalties. I called and emailed to complain but they did nothing but pass me to someone else who was equally unhelpful. I will never fly AeroMexico for any reason in the future.

MIA
MEX
Good 6.0

Every time I would fly out in Aeromexico we never payed for luggage I don’t know why they changed their policy to charge for every bag.

Mon, Jan 1
MEX
DCA
26h 42m
Sat, Jan 6
DCA
MEX
7h 45m
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Mar 1
MEX
DCA
10h 53m
Tue, Apr 10
DCA
MEX
7h 45m
Trip: 40 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7177 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
FLL
LGA
Good 7.6

Onboarding crew was a bit rude and rushing everyone. Forcing people to check in bags even though there was still space in the overhead bins.

FLL
PHL
Mediocre 3.2

The ladies at the gate were able to provide us with the best updates and tried their best to keep everyone calm and answer as many questions as possible and were constantly checking for updates. They also provided water and chips for us where no one else was trying t do anything at all.

The flight was delayed several hours due to mechanical issues in the cockpit. Why they would think we would want to fly on that plane after the pilot refused the "fix" and left because he and his crew "timed out" because we waited so long. Flight was scheduled to depart at 8:26pm, we didn't depart until well after 1am. I got home at 6am! The ladies at the gate were awesome, however the "supervisor, Armondo Gonzalez Figueroa, only came to restate what had already been said by the gate agents, did not have ANY answers, did not offer any solutions, barely answered any questions, and stopped the gate agents from removing blankets of the plane to provide to the many many passengers who were waiting there freezing. The compensation offered was a joke. HORRIBLE EXPERIENCE!!!!!

TPA
JFK
Excellent 8.0

On time departure and early arrival

Seat did not recline and tv did not work. Very long ealk to taxi line

SFO
LGB
Excellent 10.0

- each seat has cable television (even for very short flights) - I was asleep my whole flight from Long Beach to SFO but the pilot was great! came over the speaker to let us know there was a great view of the sunrise and what we were flying over below. - dimmed the lights for the flight since so many people were sleeping on the early flight

JFK
ROC
Mediocre 2.3

Our prior flight arrived 30 minutes late and we had to run to the opposite side of the airport. We were there before the departure time but the staff gave us a hard time saying they were going to lock the doors on us. It wasn't until the flight crew ran up behind us that they finally didn't have an attitude and said we were fine. Online entertainment didn't work, no shows, the map doesn't have a time or useful info. My row was skipped by the crew for snacks. The guy came from behind first, which I didn't see and then one the way back, he didn't even look at my row or the row in front of me.

Tue, Dec 19
GDL
DCA
6h 50m
Sat, Dec 30
DCA
GDL
17h 22m
Trip: 12 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 4690 reviews
Overall
7.4
Boarding
7.3
Comfort
7.3
Crew
7.7
Entertainment
7.1
Food
6.9
MEX
CUN
Excellent 8.3

Que solo tengan cacahuates y el avión no tenía pinta de haber sido aseado antes de abordar

MIA
MEX
Good 6.0

Every time I would fly out in Aeromexico we never payed for luggage I don’t know why they changed their policy to charge for every bag.

MEX
TIJ
Good 6.3

More leg room in business class, extra luggage

No personal entertainment, no power ports, no hot food.

MEX
LAX
Mediocre 2.0

Due to the earthquakes, the film festival I was going to was cancelled. Ten days prior to the flight I called AeroMexico to cancel and they said there would be a cancellation penalty, which was fine. When I tried to redeem my credit, they said there was also an additional "No-show fee" even though I called to cancel 10 days prior, which left a total of $70 credit after all their penalties. I called and emailed to complain but they did nothing but pass me to someone else who was equally unhelpful. I will never fly AeroMexico for any reason in the future.

LAX
MEX
Mediocre 2.0

LAX supervisor from Aeromexico super rude!!

Wed, Feb 21
MEX
DCA
10h 50m
Sun, Mar 4
DCA
MEX
13h 48m
Trip: 12 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7177 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
FLL
SJU
Okay 4.3

small plane experience was nice. Pilot had good flying skill / softlanding cessna plane

pilote(female) was a bit rude and could improve her customer satisfaction skill. She sounded like a army general. 9 passengers only single pilot not so good feeling. what if pilot ill??

SFO
FLL
Good 7.0

Once again the system for my seat did not work. Fortunately, the middle seat was empty and I wa able to watch that screen.

Entertainment System did not work at my seat. WiFi signal was not strong enough for me to watch any videos on my device.

JFK
SFO
Excellent 10.0

Entertainment and timeliness of the departure and arrival.

POS
JFK
Excellent 9.0

The crew is excellent as usual - friendly and professional. . Love the generous space.

Better food options. :(

LAX
MCO
Excellent 8.0

Jet Blue didn’t transfer my baggage to the company which I would fly with after, and if the office didn’t call me I would have my luggage lost. Not to mention that I had to stay caring it around the airport for 13 hours, until the time of my next flight.

Mon, Jan 22
GDL
DCA
9h 38m
Mon, Jan 29
DCA
GDL
9h 12m
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 4690 reviews
Overall
7.4
Boarding
7.3
Comfort
7.3
Crew
7.7
Entertainment
7.1
Food
6.9
MEX
CUN
Excellent 8.3

Que solo tengan cacahuates y el avión no tenía pinta de haber sido aseado antes de abordar

MLM
MEX
Mediocre 2.0

Couldn’t make the connection because the flight was oversold!!!!

IAD
MEX
Good 7.2

At the time to pick up bags it was very confusing, people saying it was on a different band, information was not clear and my bag was already in the floor, for a long time. Very confusing how people on the ground have different information to what the screens are saying

LAX
MEX
Mediocre 2.0

LAX supervisor from Aeromexico super rude!!

CUN
MEX
Okay 4.0

Just OK!

Took forever to take off, AC was nonoperational. Very discomforting!

Sat, Dec 16
GDL
DCA
7h 36m
Sat, Jan 6
DCA
GDL
15h 55m
Trip: 22 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52264 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
HRL
IAH
Okay 5.3

Plane seats were so narrow that my knees were pressed into the back of seat infront of me.

SFO
HNL
Okay 4.3

on time

extremely cramped, overcrowded

MIA
EWR
Mediocre 2.0

Nothing

The flight was over 4 hours delayed, and I didn't receive a notification that it was delayed until an hour after the flight was supposed to take off, which would have been ideal given that I had to pay 5x surge pricing for my uber to get there by the original scheduled time. Once we were about to board the plane, we were told again that it was further delayed. The crew was cranky and tired as they had clearly been dealing with delay issues the whole day. There were no tv's on the flight and we were told there would be free wifi to stream to our phones, however the wifi was so slow that it couldn't even load a single picture from the internet. Oh, there were also no decent food options on the flight. I will avoid United at all costs in the future, as my flight down was also over 3 hours delayed.

SJO
IAH
Good 7.6

I enjoyed the crew and the service... Top notch

No tv on plain no free wifi like it was advertised

DEN
BOI
Excellent 8.0

Gate agent was sincere and professional.

Aircraft cabin temperature far to warm and uncomfortable.

Sat, Apr 21
AGU
DCA
7h 20m
Sat, Apr 28
DCA
AGU
16h 32m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25953 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
ABQ
DFW
Excellent 9.3

Great staff. Arrived very early. Smooth flight .

MIA
JFK
Mediocre 3.0

New airbus at least

Long boarding time, very long disembarking time. We were told we had to check our bags at the gate when we found there to be enough headroom above us for our bags after.

LHR
PHL
Excellent 10.0

The flight attendants were very nice and helpful

Nothing

LIM
CUZ
Excellent 10.0

They went above and beyond to make my travel experience an enjoyable one.

That they are not more like them on other airline carriers.

DCA
CLT
Excellent 10.0

seats were roomy, left early

Fri, Feb 2
MTY
DCA
6h 25m
Mon, Feb 5
DCA
MTY
9h 14m
Trip: 4 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 4690 reviews
Overall
7.4
Boarding
7.3
Comfort
7.3
Crew
7.7
Entertainment
7.1
Food
6.9
MLM
MEX
Mediocre 2.0

Couldn’t make the connection because the flight was oversold!!!!

MEX
TIJ
Good 6.3

More leg room in business class, extra luggage

No personal entertainment, no power ports, no hot food.

MIA
MEX
Good 6.0

Every time I would fly out in Aeromexico we never payed for luggage I don’t know why they changed their policy to charge for every bag.

PVR
MEX
Good 6.0

I enjoyed the movies on board, entertainment great!

This my 3rd trip to PVR on airline. As a delta frequent flyer I have always gotten upgraded or standby list. For what ever reason on my return it seemed staff working at airport today ALL gave me false info and finally in the end when I wanted to pay for upgrade told flight sold out ! False ! 3 Empty AM Plus seats 5 Ross in front of me . So I was separated from my friends as they sat in first class. I blame the gate staff since none had a clue ! Horrible e periwnce for first time at Mexico City airport. We also left Aweomexico lounge since was dirty and went to American Express Lounge that was clean z

CUN
MEX
Okay 4.0

Just OK!

Took forever to take off, AC was nonoperational. Very discomforting!

Tue, May 1
MEX
DCA
10h 53m
Tue, May 8
DCA
MEX
7h 10m
Trip: 8 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7177 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
JFK
ROC
Mediocre 2.3

Our prior flight arrived 30 minutes late and we had to run to the opposite side of the airport. We were there before the departure time but the staff gave us a hard time saying they were going to lock the doors on us. It wasn't until the flight crew ran up behind us that they finally didn't have an attitude and said we were fine. Online entertainment didn't work, no shows, the map doesn't have a time or useful info. My row was skipped by the crew for snacks. The guy came from behind first, which I didn't see and then one the way back, he didn't even look at my row or the row in front of me.

TPA
JFK
Excellent 8.0

On time departure and early arrival

Seat did not recline and tv did not work. Very long ealk to taxi line

ROC
JFK
Good 6.6

Lost baggage that was gate checked, didn't get it for over 2 days

FLL
PHL
Mediocre 3.2

The ladies at the gate were able to provide us with the best updates and tried their best to keep everyone calm and answer as many questions as possible and were constantly checking for updates. They also provided water and chips for us where no one else was trying t do anything at all.

The flight was delayed several hours due to mechanical issues in the cockpit. Why they would think we would want to fly on that plane after the pilot refused the "fix" and left because he and his crew "timed out" because we waited so long. Flight was scheduled to depart at 8:26pm, we didn't depart until well after 1am. I got home at 6am! The ladies at the gate were awesome, however the "supervisor, Armondo Gonzalez Figueroa, only came to restate what had already been said by the gate agents, did not have ANY answers, did not offer any solutions, barely answered any questions, and stopped the gate agents from removing blankets of the plane to provide to the many many passengers who were waiting there freezing. The compensation offered was a joke. HORRIBLE EXPERIENCE!!!!!

SFO
FLL
Good 7.0

Once again the system for my seat did not work. Fortunately, the middle seat was empty and I wa able to watch that screen.

Entertainment System did not work at my seat. WiFi signal was not strong enough for me to watch any videos on my device.

Sun, Dec 24
MTY
DCA
7h 25m
Thu, Jan 4
DCA
MTY
8h 39m
Trip: 12 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52264 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
RSW
EWR
Excellent 8.0

Boarding and entertainment were good..

Over an hour delayed and unlesss you pay up the seating is very cramped

HRL
IAH
Okay 5.3

Plane seats were so narrow that my knees were pressed into the back of seat infront of me.

PHX
IAD
Excellent 8.0

Good crew!! Entertainment screen not as good as SAS

MIA
EWR
Mediocre 2.0

Nothing

The flight was over 4 hours delayed, and I didn't receive a notification that it was delayed until an hour after the flight was supposed to take off, which would have been ideal given that I had to pay 5x surge pricing for my uber to get there by the original scheduled time. Once we were about to board the plane, we were told again that it was further delayed. The crew was cranky and tired as they had clearly been dealing with delay issues the whole day. There were no tv's on the flight and we were told there would be free wifi to stream to our phones, however the wifi was so slow that it couldn't even load a single picture from the internet. Oh, there were also no decent food options on the flight. I will avoid United at all costs in the future, as my flight down was also over 3 hours delayed.

IAH
IND
Excellent 8.6

Terrific Gate Team in Houston, who were extremely helpful with my current disability (my foot is in a walking boot). Gate agent immediately approached me once I got to the gate (via wheelchair) to see if I needed anything else. Then she took it upon herself to move my seat so that I had an empty row on the flight to prop my leg up on the flight, which was excellent customer service. She anticipated my needs & exceeded them. She signaled for me to board early, so I had enough time & space to get down the ramp. Gate agents like her are hard to find these days. I wish there were more agents like her. Flight to Indy- Plane were more spacious between the seats. My knees had 6”-8” between them & the seat in front of them. It was a new plane, so if this is the direction that United is going with their aircrafts, they will have lots of happy flyers.

It was recommended to download the United app for free inflight Enterainment once I purchased the inflight WiFi. After purchased, none of the movies or tv shows would play. It seemed like slow WiFi was making it impossible to utilize the Entertainment promoted by United.

Sun, Dec 24
MEX
DCA
8h 32m
Sun, Dec 31
DCA
MEX
9h 29m
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 4690 reviews
Overall
7.4
Boarding
7.3
Comfort
7.3
Crew
7.7
Entertainment
7.1
Food
6.9
CUN
MEX
Okay 4.0

Just OK!

Took forever to take off, AC was nonoperational. Very discomforting!

PVR
MEX
Good 6.0

I enjoyed the movies on board, entertainment great!

This my 3rd trip to PVR on airline. As a delta frequent flyer I have always gotten upgraded or standby list. For what ever reason on my return it seemed staff working at airport today ALL gave me false info and finally in the end when I wanted to pay for upgrade told flight sold out ! False ! 3 Empty AM Plus seats 5 Ross in front of me . So I was separated from my friends as they sat in first class. I blame the gate staff since none had a clue ! Horrible e periwnce for first time at Mexico City airport. We also left Aweomexico lounge since was dirty and went to American Express Lounge that was clean z

MLM
MEX
Mediocre 2.0

Couldn’t make the connection because the flight was oversold!!!!

MEX
ORD
Good 7.6

Lost luggage. The Aeromexico Rep at the departures desk was mildly helpful. She told me the person I need to speak to was busy and that I should go downstairs and wait by McDonald's. She said i should sit, because it could take a long time. She didn't ask my name nor tell me who I should be waiting for. Just to wait. I had to ask for the persons name I should be waiting for and if she would be wearing a AM suit. I asked if there was a desk where she would be, and with an attitude the Rep, said "I already told, you just go wait by McDonald's". After waiting for an hour and asking every woman that walked by if they were Stephanie, I finally found her. She was walking by, clearly not looking for me. I had to follow her and stop her. If not she would have walked right by. Once we spoke, she was very helpful.

MEX
TIJ
Good 6.3

More leg room in business class, extra luggage

No personal entertainment, no power ports, no hot food.

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