Delta, KLM and Air France have all waived their change and cancellation fees on flights from Minneapolis to Anchorage. Confirm policies on booking site.
Direct flights cover the 2512 miles separating Minneapolis to Anchorage in about 8h 51m.
In normal times, a total of 50 direct flights connect Minneapolis to Anchorage weekly. On average, there are 7 departures per day.
In the last 72 hours, the cheapest one-way ticket from Minneapolis to Anchorage found on KAYAK was with Frontier for $83. Frontier proposed a round-trip connection from $149 and Alaska Airlines from $264.
No, a passport isn't needed to fly from Minneapolis to Anchorage. However, local authorities might ask for an official ID.
Your flight ticket price will generally be cheaper if you fly to Anchorage on a Wednesday and more expensive on a Tuesday. On your return trip to Minneapolis, you should consider flying back on a Friday, and avoid Mondays for better deals.
On your way to Anchorage, you’ll fly out from Minneapolis St Paul. You’ll be landing at Anchorage.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Anchorage from Minneapolis up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Pros: Alaska crew is so much better than the others. We will always fly with Alaska Airlines whenever possible!Read more about Alaska Airlines
Pros: Alaska crew is so much better than the others. We will always fly with Alaska Airlines whenever possible!
Pros: Seats were comfortable. The food was very good. We pre-ordered a cheese plate and a wrap. A few weeks before our trip, Alaska Air changed the flight times, and we decided the connection time was too tight and so changed to a later connection. The agent we talked to about the change was very helpful, friendly, and knowledgeable. It's a good airline, typically rated as the best or second-best of the US airlines. As far as we can tell, its high rating is accurate.
Cons: We originally had chosen our flight from Boston to Seattle to connect with our flight from Seattle to Sitka with an hour and ten minutes between them. However, Alaska Air changed the schedules of both flights, leaving only 45 minutes between flights. That is barely enough time to connect (the flights left from different terminals) if there are no delays. We thus had to change our plans not long before our departure to another flight to Sitka that left 5 hours later, forcing us to kill a lot of time in the boring Seatac airport. Apparently Alaska Air is notorious for changing its flight schedules. Travelers should keep that in mind when arranging flights and try to choose first flights that arrive soon enough that several alternative connecting flights are possible if Alaska Air changes the flight times.
Cons: My bag was lost, but I think that was more of an American Airlines issue than a Alaska one.
Pros: FA moved me to a better seat after seeing me stuffed between 2 other large individuals. Very considerate!
Pros: The crew was professional in every way,
Cons: There were a couple of individuals with oversized carry-ons that held up boarding as they tried repeatedly to get the carry-ons into the overhead bins. Utilizing a carry-on sizing tool in the gate area would have identified these two oversized carry-ons PRIOR to boarding and could have kept everyone safer. Instead, passengers behind the offenders were waiting while the bags were opened, items removed, and another attempt made at stuffing them into the overhead bins, all while passengers already seated were subjected to even more compromised social distancing in enclosed spaces.
Cons: First class seat broken. Didn’t recline. Crackers not food. $20 for Internet that’s constantly buffering??? Junk money grubbing company.
Cons: No food and seats broken 1st class leg and upgraded seating. I paid extra for broken seats that won’t recline on Alaska ar.
Pros: We landed 45 minutes early and the pilot took us over the mountains so we had an excellent view
Pros: IT was ok, for a 45 flight
Cons: The crew was so rude!!!!!!
Pros: This flight is generally convenient.
Cons: The flight was late due to a late arriving aircraft. 1:15 late. I wish Ravn could avoid this. The pilots were skilled but there was quite a bit of turbulence.
Cons: Middle seats just suck, the food options could have been better for vegetarians
Pros: Great crew again
Cons: After running from my last flight to make it to this one, the aircraft taxied out and we waited another 30 minutes before departing without any updates. Seats were uncomfortable
Cons: Better snacks premium members
Pros: Amazing crew!
Cons: Nothing. Everything went smooth.
Pros: Crew was amazing / helpful and kind
Pros: Very friendly staff. Very convenient layover switch at airport.
Cons: Little personal space in seating. No video monitors— need to use own cellphone to view videos. Need to pre-order meals if you want them.
Cons: food was sub par . first class so so
Pros: Even a short period of travel they are helpful and entertaining people
Cons: I just don’t like giving only a 1 pc of biscuit and a 1cup of soda or drinks for almost 6 hrs of travel. At least they must give a 1meal dinner or lunch and or breakfast
Pros: Good leg room Good coffee
Cons: No iPad to rent or on seat tv screen
Pros: Because of seat screwup we were comped meals, entertainment drinks etc enjoyed the attention Good leg room
Pros: Customer Service Agents and the crew did a great job.
Cons: I didn’t like having to pay $10 to use a Diggie Playy to watch a movie. Virgin Air had them at no charge.
Pros: service excellent
Cons: Alaska lounge sub standard
Pros: On time.
Cons: Screaming baby (not your fault--maybe flight attendants could have offered something to help calm kid, juice or crackers or something--it was a REALLY bad screaming baby!!). Slow drink service.
Cons: On the leg from Seattle to Anchorage there was a significant time delay due to a “medical situation” I suspect a young female passenger had a few to many drinks and puked all over the back of the plane prior to take off. It happens and is really no ones fault but her own. I guess being the smug person I am I would like to see Alaska be compensated by the young lady
Pros: I always enjoy flying with Alaska Airlines.
Pros: The in-flight entertainment was good, crew was good.
Cons: You had to pay for beer, are you got for a snack was a cookie.
Pros: Entertainment was great
Cons: I thought I had reserved an aisle seat but I was in the middle when I boarded.
Pros: Excellent Crew - I flew standby, so have great gate agents and flight attendants makes all the difference when you’re hoping for a seat. In flight they are professional and personable and keep you up to date on what you need to know! Plus, I’m always happy when my flights have USB ports so I’m fully charged when I deplane.
Cons: I always want more leg room or a little more room under the seat in front of me. But I didn’t upgrade for a roomier seat and there was more than enough overhead space, so truly can’t complain about it!
Pros: It was great to have fewer people on the flight so we could all spread out on the seats
Pros: I felt like there was ample leg room, and liked that the back of the plane boarded before the middle of the plane.
Cons: The scripts didn't sound well rehearsed, and disrupted my audiobook longer than. Necessary
Pros: Alaska never disappoints us. We lucked out with a 1/2 full flight from Chicago, so had lots of room. Each of us got a window. Friendly crew and desk staff. Timely return of checked luggage. All good.
Pros: my flight was from fairbanks to seattle and then to orlando. i was very comfortable and the attendants were caring when someone felt ill. not a medical emergency just a woman who felt odd.
Cons: the on board thing to do with the tablet didnt work. when we landed in seattle i asked the customer service booth for help and they ould not offer any suggestions except to rent thier equipment
Pros: Good as well. I made it home in a fair amount of time and even better there was plenty of leg room in the plane. Yeahh
Cons: My emotional therapy dog of 7 pounds got part of her paw ripped off on an airport escalator. Though she was bleeding profusely all over me, I was not allowed to use the first aid kit to bandage her. I had to bring her to an emergency vet upon landing in Minneapolis
Pros: Alaska Airlines is top notch on my pole! Always been Awesome and I have flown with them for the last 20 years!
Pros: The lavatory was clean.
Cons: They changed my seats without telling me, even the day before my itinerary said I was in the first row of First Class by the window with my partner's seat right beside me and they switched it because of some policy that forbids dogs yet couldn't let me know that in July when I booked this and spoke to a representative on the phone to confirm I was even allowed to bring a dog on board. And even then they made me feel like it was not possible and had to stow my dog below in cargo because only one dog could be in the First Class section, and again I was never told that in that moment I couldn't have my dog in the first row. Also, the representative was very clear I had to have a health certificate for my dog to fly and not only did that cost me a large deal of money and time at the veterinarian's office, but no one ever even inquired to see it. I wasted time and money for no reason other than the incompetence exhibited by Alaskan Airlines, and it's surprising to have such consistent subpar service. Especially when you're paying for First Class. Also, your food on flight had several allergens in them. Even your choice of cookie for passengers had two different types of soy. This is a common food allergy. Needless to say, I'll be flying with another airline for my trips to Alaska, as this is not my only one planned.
Pros: In my flight form ANC to FAI the check in was seemless. I was given a bag for my car seat. I was able to check my pack n play no issues. Checking my bag
Cons: My flight back my cab driver was late. I got there at 530 first of all the baggage drop lady was rude and looked me up and down before choosing to talk to me. I was told they didn't have bags for my car seat and that I missed my flight. By the time I scheudled a new flight and made it through security to wait for my 9 am instead of 6 am flight the flight I was suppsosed to be on was boarding. Also when I checked my bags after being told I had to call the 1800# instead of use the customer service desk I was told that I had to pay for my pack n play. When it was not charged on the way up.
Pros: I was in first class so that's the better experience. I would have been even unhappier in coach.
Cons: Seat, despite being first class, was not comfortable I asked for a blanket before takeoff and was told there aren't any on board. No blankets for an 8 hr red eye??? No pillow either. Flight attendants never asked if I wanted another beverage after initial service. It was an 8 hr flight. The first class meal was a tiny cheese plate. I was starving. For a $900 1 way ticket, I expect more of this airline Flight attendants seemed like they didn't want to be there. Wasn't feeling the love. it was a 12:30am flight. We are all tired, but c'mon. Smile a little.
Pros: Traveling alone - upgraded to first class - I was wearing a boot for a broken metatarsal bone, so it was awesome to have more room/comfort!
Cons: My luggage was off loaded in Juneau and staff was not very helpful in providing information on claims etc....Very disappointed with Alaska Airlines.
Cons: Flying with my husband and daughter. All of our seats were split apart even after calling to fix the issue. When I went up to the counter, the lady told me too bad, she couldn't ask someone in an isle seat to switch, but I could do it myself if I wanted. My daughter is 2, can't exactly sit by herself. Food service didn't begin until almost 2 hours into a 3 hour flight but it was in no way due to turbulence. After food service, no trash service came around until about a half hour before landing. Slowest moving crew I have ever seen in my life. Also, the bathrooms were beyond disgusting. I will never fly Alaska again.
Cons: The flight was oversold by at least 12 people, so even though I paid almost $600 I almost didn't get on because they wouldn't give me a seat assignment.
Cons: Customers should be made aware that animals are on the flight before boarding to safe guard against allergies.
Pros: Alaskas great cheese plate
Cons: The heat was high, we asked the male steward many times to request the heat turned down, people were removing as much clothing as possible. It was very hot and sticky and smelly. The descent to landing was to fast when near the runway, and we crashed hard like a carrier landing. I would inspect the gear and wing spats for cracks. The fuselage bowed like a banana, it was evident looking down the tube sitting the back. How about a breathalyzer or something, everybody knows the drunken pilots, the can't be fired and they know it, so it takes years to sober them up at our expense. The pilots who've been caught drinking are not trying to get better, they just whine that the others who haven't been caught yet are even worse drunks. Everybody who flys on Alaska has heard it from the same old Alaska born drunken pilots. How about less drunken bush piloting and get your drunken pilots who've been busted in the last few years to shut up and stop telling everyone that all Alaska pilots are drunks as defense of there drunkeness.
Cons: Boarded early because of disability, crew unable to assist in placing carry-on in overhead bin (bad back, medical reason or other excuses). Intermittent "rough flight" Lavatory - not flushed when entered, reported to crew. Problem ?
Pros: Mostly smooth flight and good service.
Cons: Didn't use provided entertainment service.
Cons: Very comfortable flight!
Pros: Crew was great and seats were totally perfect and comfortable
Cons: Nothing could have been better, except steak and lobster 🦞😃 Thank you very much for your ability to make customers welcome and comfortable.
Pros: Delta is great and made everything easy and comfortable. Loved having the middle seat open. Flight attendants did a wonderful job! This is a great nonstop flight!
Cons: Do not like the high baggage fees!
Pros: The staff were awesome!
Cons: no covid-19 precautions were taken.
Pros: Great crew. Entertainment options were good.
Cons: Should add weather/radar to the flight tracker
Pros: Early, clean and comfortable
Pros: Clean safe comfortable plane seats. friendly staff.
Cons: A small credit for miles as the Wifi didn’t work.
Cons: Air flow from air above seats was blowing out hot air. My seat kept reclining so I got yelled at and I didn’t do it on purpose. Long wait on ground before takeoff.
Pros: The crew was extremely helpful and friendly!
Cons: The seats, overall, could have been more comfortable... I have somewhat of a backache after my trip.
Cons: There is always just too much talking and announcements on the flights now.
Pros: Same crew and great experiments again
Pros: Crew was polite and very helpful.
Cons: It would have been great to reiterate to passengers to remain seated when deplaning, until the passenger in the row ahead were approximately 6 Ft away.
Pros: The snacks
Cons: There was one flight attendant who was very rude.
Pros: Pretty straight forward. Clean. Efficient.
Pros: Great social distancing and Delta supplies MULTIPLE sanitizing options!!
Cons: The entertainment system was not working, and the charging stations weren’t working either.
Pros: On time arrival and departure.
Cons: Under the Covid circumstances, it was a good experience.
Pros: Liked the attitude of staff and comfort of 50% capacity.
Cons: There were costumers taking off mask and walking through plane.
Pros: I appreciate that Delta leaves seats empty, for our health.
Cons: Snacks were all sugar-laden. Not good for anyone!
Pros: Seat comfort was average for a small jet. Bottled water was cold.
Cons: Cabin was too warm
Pros: Super respctful
Pros: Crew was friendly and very clear about masks.
Pros: The space between passengers.
Cons: Nothing it was perfect.
Pros: The crew was amazing.
Cons: The seat backs are very uncomfortable for my neck & upper back. Difficult to tolerate, and gave me headache on each flight.
Pros: Great crew.
Pros: Great crew.
Pros: The seat was comfortable. Snacks were good. Inflight entertainment was amazing. Boarding was smooth.
Cons: Nothing it was perfect
Cons: Extremely frustrated. Upon booking my ticket, I was told it wouldn’t be a full flight. At no point did u receive any information alerting me that it was going to be a full flight. I was extremely uncomfortable due to COVID.
Pros: It was a nice, quick hop. Everyone played by the new COVID rules.
Pros: Took extreme measures for COVID prevention. It felt very safe
Cons: When I pick up my bags
Pros: We needed a seat belt extender and one of the crew members noticed and was so kind in getting that. No embarrassment or drawing attention to the customer. His name? David
Pros: Boarding was very efficient. Flight attendants were helpful and kind and seemed to care.
Cons: We booked basic seats knowing we might not sit together however we did not know they would separate children. They put my husband and I in an exit row and my daughter at the back of the plane with strangers. I was not comfortable with strangers being responsible for my child. I assumed they would seat children with at least one parent. We did ask to move at the gate and the accommodated us with the last row on the plane. No recline, no window, and right next to the bathrooms. We took it to be with our kid but this policy needs to be revised. Kids should always be seated with the adult responsible for them... who knows what kind of person might end up next to my child. Not to mention if she had needed something is the stranger gonna take care of it? It’s just a bad practice imo.
Pros: Crew is amazing, seats are pretty good.
Cons: On time, baggages checked in and were made available on time.
Pros: On this short flight, the flight attendant was wonderful, accommodating special requests and being fully engaged with passengers. On time departure, early arrival, overall a nice quick flight to Duluth.
Cons: CRJ200 planes are always a bit cramped, and having to gate check anything bigger than a small purse is an inconvenience. Hopefully the fleet will change over to the Embrair planes soon. Beware 'Basic' flyers (cheap tickets): you are not eligible to take an earlier flight even if available.
Pros: The crew was very friendly. Boarding was quick.
Cons: Seat size in Comfort+ was still cramped. The person sitting next to me(in the middle was a fairly large (height not weight) and his arms and shoulders were pretty much flowing into my seat( I sat by the window). Leg room of course was fine. Very cold draft coming from the airplane(window?)
Cons: No issues at all
Cons: Plane journey awful. Speaker had a loud buzzing noise all the time so never heard a word bad landing. Rattling plane Very cold.
Pros: On time
Cons: Take a long time to taxi to the gate & getting off the plane.
Pros: Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system.
Pros: Everything was perfect, everyone was nice, there was lots of room, the crew offered snacks frequently, WiFi had a great connection and there was a wide array of entertainment.
Cons: There was a problem with the plane that they told us after we boarded that delayed our plane an hour. But hey, better safe than sorry!
Pros: Very good flight. Nice staff that seemed to enjoy their jobs. Great smiles and personable. Modern and clean plane with WiFi and charging outlets
Cons: There was a mechanical issue that delayed departure. Fortunately I did not have a connection to make. The crew made sure to communicate with everyone onboard frequently so we were aware of the situation and progress. They handled everything well which was reassuring for my peace of mind.
Pros: It got me home, eventually.
Cons: Poor communication, a 6 hour delay followed by a 7 hour layover (during which we had to sleep on an airport floor because Delta couldn't offer us any hotel vouchers). Gate agents disappeared after 7pm becuase they were due to be done with their shifts when our flight was originally supposed to leave at 6 pm. It felt like we were trapped in the movie The Terminal. Oh! And our bag was misrouted, because that was just how things went those 2 days. All in all a 6 hour trip turned into 18 hours. I could have driven home in that amount of time!
Pros: Everything was in order
Cons: None really
Pros: The gate agent and cabin crew handled passenger's misery with friendly grace and professionalism. Also, it was an old plane and so the seats, even in coach, were comfortable.
Cons: Plane was around 45 minutes late in arriving at our Minneapolis gate. Flight was further delayed by something (unspecified) being "frozen." WORST part was that the temperature in the seating area at the gate was horribly cold. Departing passengers at a neighboring gate were bound for Fargo and sat with their parkas on and with parka hoods up. We Houston-bound had packed our coats & boots and were shivering. Then when we finally boarded the crew announced that the plane's water system was broken and so we would have no hot coffee or hot tea or hot anything. No water, also and obviously, in the restroom sink. But sani-wipes were provided in the sink basin.
Cons: On the MSP to ATL leg the gate crew made a huge deal about checking rolling bags. They even stopped us at check-in and nearly begged us to check our bags pointing to the backed up jetway. But we had a lot of unpacking to do before checking our bags so we politely declined three times. On getting to our seats there were at least 8 open slots for bags near us. I heard a crew member call forward to say "tell them no more rollaboards" so they forced everyone left to check. On departure they slammed shut several very large empty overheads. WTF
Pros: The crew was clearly concerned with the covid rules, but just as concerned for passenger's needs. Outstanding performance in difficult circumstances.
Cons: Missed connecting flight to El Paso and had to wait for hours in the airport on standby
Cons: Great flight
Pros: I was lucky enough not to be put into a middle seat or next to a stranger during this pandemic.
Cons: No social distancing and no enforcement of wearing a mask properly. Wearing one on your chin or half of your mouth with your nose hanging out needs to be corrected. Empty seats should be utilized for social distancing regardless of fare. First class and the back half of the planes were practically empty while everyone was in the center. We should have been allowed to spread out.
Pros: Good seats, comfortable w headrest adjustable
Pros: The crew was great!
Cons: We had a difficult time getting in the air in the air. We left 1.5 hours late! Not AA fault!
Pros: Flight left on time.
Cons: No charging points at seat and armrest headphone jacks did not work.
Cons: The flight was delayed.
Pros: Crew was fine.
Cons: The first class seats on these newer 737-800s are VERY disappointing. Width is ok, but legroom is on par with economy expectations. With my tray out and the person in front of me reclined, I could barely see my laptop. There is also very little space under the seats, especially for the aisle seat.
Cons: The flight attendant that helped passengers in the main cabin was rude, lacked empathy, and lacked resourcefulness. She argued about throwing away a drink that she poured, didn’t care to explain things to passengers when asked i. e. why charging outlets were not in service, and her tone was rude ...
Pros: The attendant for my area was amazing. I was in the back of the plane and he was friendly. He helped me look for my power cord. He is an outstanding member of your team!
Cons: Nope, this was a great flight!
Cons: I've flown American airlines twice this year. The service and flights have been very good. One thing I'd like to see is a variety of snack options.
Pros: Boarding process was easy.
Cons: Different snack options.
Pros: Trip went smoothly
Pros: Equipment was adequate. I liked the on board emergency instructions!
Cons: Boarding was chaotic—no lines, just a mass of people all trying to get to the same place.The crew did their job but weren’t particularly friendly.
Pros: Crew was great. Made sure I made my connection. Even tried to get me a better placement so I could quickly exit and head to my next flight.
Cons: It wa super cold on my second flight. Small plane, rather loud.
Cons: Potentially of hiccups and things outside of AA control. Better, more comfortable seats would be nice.
Pros: Short flight. Connection was gate next door.
Cons: Seating was for waif midgets.
Pros: Everyone was super friendly. The plane was clean and comfortable and the food was great for airplane food.
Pros: Generally, the stewardess are new (slow service), but very kind and considerate.
Cons: I take this flight quite a lot. These comments are for this flight (MIA/MSP) - but not necessarily only for this exact flight that I took on 10/1. To be clear - the crew says "this is not AA", it is Republic Airlines". Well, they must think of themselves very poorly. Their food in first class is always changing - oh, I meant only the names for the same exact meal change. "Grilled Chicken with Couscous", "Grilled Chicken with Risotto", etc.. - all cold meals as they do not have an oven/microwave? on the plane. They are charging first class international prices for economy domestic service. For this amount of money, they should have better meals and a more modern airplane. The first class is always freezing (even in summer) while the rear cabin where the crew stays when not working, is hot. So if they make the first class happy with the correct temperature, they cook in the back. I have also observed more people than usual coughing and getting colds - both ways - than any of the other flights I take regularly (over 115,000 miles on AA this year). I would suggest that AA make it clear that Republic must offer better service to their customers - especially for the large airfares they are receiving.
Pros: They seem to have more time for the passengers then other airlines do
Pros: The flight was on time, cabin crew looked nice and professional, AA stuff at the airport of departure was very helpful with complicated check-in procedure.
Cons: It was a short flight (less than an hour) and only complimentary drinks were offered, no little snacks (like pretzels, peanuts or cookies).
Pros: Let's see - I was in first class. The flight itself was fine - and only one hour + late!
Cons: Food - Served the "breakfast" (when it was called a protein plate) I had coming (into MSP). for "lunch" on the way back (called it a meat plate for lunch. One slice turkey, one slice jamon, one egg, cinnamon roll and fruit. Just because they don't want to serve bread - they call it a protein plate? I'm not on a protein diet. Food was pretty sick for the amount I paid for the fight. Stewardess said it was against Republic's rules to give a customer a can of tonic water (so I could add to the small amount of vodka) - she also told me that it was against Delta's, American's and United's rules to give a can - strange? First Class seat did not recline. First Class was freezing per every flight on this segment (the stewardesses sit in the back and don't want to be uncomfortable - if they make the front warm - the back is too hot for them (not joking on this one). So many things to list - that I will finish on the AA site.
Pros: We were rerouted through Philadelphia.
Cons: Flight delays and cancellations.
Pros: Good communication from the captain
Cons: The delays
Pros: Great service.
Pros: Good and entertainment
Cons: I have short legs so the long flight was uncomfortable. A stop of some sort would helpnif offered
Pros: Called 1-800 hotline and got a new flight
Cons: Was at gate onntime for flight. At boarding time passengers were informed if there was an issue with the plane and maintenance is on their way to check out the problem. 30 minutes later we were still till that maintenance is on their way. One hour later there is still no information as far as when the fight will leave but they kept updating the boarding time. There was only one person of the counter who could help re-assign passengers to different flights due to their layovers. After waiting in line for 40 minutes and the line making no movement I called the airline 1-800 hundred number and explain my situation to the American Airlines Airlines representative. they really give me a new flight that left 20 minutes later after my call if I did not call I would not mean it that flight nor any other fights that morning because they're all in the afternoon.
Pros: Boarding staff helped me change to a seat that was suited better for my child and I- I was SO grateful. During the flight, flight staff made sure my child was happy/comfortable which meant a lot to me.
Cons: The normal things- better cushioned seats with some lumbar for those of us with back/nerve issues; a little wider seat options in economy for heavier people or those with lap infants; Honestly I’m reaching because I was just really happy with my flight/plane/crew service.
Cons: Took off late from Minneapolis only to announce that there was something wrong with the plane, no explanation as to what but that we had to circle to burn off fuel before returning to Minneapolis. Switched to a flight to D.C. with a connection to get to LGA. As soon as we sat down on that flight an announcement was made that we wouldn't make our connecting flight. Got to D.C. and asked to switch to go into Westchester instead of LGA which we were denied. So changed to another connecting flight to LGA that didn't take off on time. Offered nothing for any of the inconveniences. Etc.
Pros: Wider seats.
Cons: I left an expensive Bose head set in my seat that could not be found....or did smobody decide it was better in their possession.?
Cons: Arrived 1 hr before my flight and they wouldn't check me in. I believe they overbook the flight and turn customer down. They even gave me hard time during rebooking us. Never again.
Cons: delayed 2 hrs in perfect weather
Pros: The crew was friendly and competent.
Cons: Airlines have an industry wide problem. They INTENTIONALLY make every part of flying miserable so that passengers will pay anything to make it less painful. For example... if you want to make boarding quicker, build the cost of checked luggage into ticket prices so that you don't have people carrying everything on and clogging up the process. Or use the existing and publicly available research to improve boarding mechanisms... but that would mean you lose an opportunity to squeeze extra cash out of people for 'priority boarding'. This phenomenon is real, and currently be investigated by congress. Call your senator.
Cons: Flight was cancelled we were re-routed and didn't get there until 24hours later.
Pros: The flight staff did the best they could for how few of them there were.
Cons: Flight cancelled, and the gate was understaffed, so it took forever to even get up to the counter to try arranging alternate flights. Also, the Kayak/Webjet tickets we were issued interfered with the process as the airline could not reissue us tickets directly. Moreover, one Kayak & Webjet got actively involved, they even tried to deny us passage on the alternate flights that American Airlines suggested. By the time we did make it up to the desk, everything was taken/full for the next few days & we have been struggling to make our overseas travel even possible ever since.
Pros: It was nice that I had a seat empty next to me, allowing for extra room. Flight was a little early in landing in Dallas, allowing for extra time for a short layover to find my terminal and gate for my next flight.
Cons: All was good.
Pros: The food, in flight entertainment and attention to detail by the Flight Attendants was very good.
Cons: The personnel handling the front desk at check in gave myself and others bad information about how to check a bag. Which resulted in me being called to the desk at the gate about 30 minutes prior to boarding and being told I screwed up checking my bag when I was just following the instructions given to me. Was then told I had to leave the secure area of the airport, go back to the front to check my bag all within 30 minutes of boarding. when I returned thru the TSA checkpoint they were rude, obviously, but more importantly the flight was boarding early. So you could've 1. told me what the actual procedure is for checking my bag instead of telling me "just leave it by the green lit up check mark then 2. told me at the gate that not only do i need to go fix your mistakes for you but that youd also board my flight early thereby putting me in jeopardy of missing my flight. all i got was a very insincere apology when I complained up front and at the gate about the airline's screw up. i get that you're all human like me and make mistakes but the customer is always right. there was a time in this country when customer appreciation and service were important standards and qualities businesses thrived on. Don't know what happened to those days... Also i should not need to be a first class passenger to get a meal during a flight. whatever happened to meals for everyone? you (all airlines in the US) charge way too much money and provide poor service compared to pre-9-11 days. I dont see how one event can justify the loss in service but the increase in ticket price. you should all get back to what flying should be about: fun and time saving.
Cons: Think it is ridiculous that I had to pay so much to select a seat ahead of time, and it was just a regular seat. I can understand for extra legroom or exit row, but for a regular seat, that is ridiculous. Then there was a fee to change priority boarding, so I could ensure I was able to have my carry-on with me, instead of risk having it go underneath. Unable to use the entertainment, as I was unaware had to use my own device, which I had not set up in advance.
Pros: The staff tried to help as much as possible.
Cons: I called American Airlines as ssoon as I book my trip to set up and make sure my small dog could fly with me. They neglected to inform me their partner, jetstar, does not fly animals. My luggage did not arrive with me. Both of my suitcases were mangled and broken. Items in my suitcases were shattered and crushed even though they were well packed and protected. We got stuck on the terminal in MSP and missed our connecting flight. When we finally arrived the systems were down and could not get new flights or hotels. We were told we could not get hotels and had to argue for an hour. Even though it was a maintenance issue. I arrived a day late and had to take extra leave. The plane from LAX to Tokyo was horrific. I booked a window seat, was stuck in the very middle. There was no way to charge outlets devices. The screen did not work. And my new luggage was also damaged with even more items destroyed.
Pros: the crew is fantastic
Cons: normally a meal and other entertainment services are included when upgrading to first class. it even indicated such items would be included when i purchased my upgrade. Very disappointed i wasted my money.
Pros: Same as above "loved everything" excellent flight!!!
Cons: They didn't give my parents who are in their 80s seats together, that's not right.
Pros: The flights left on time and arrived early. It reminded me of the old days when everything ran like clock-work.
Cons: The leg room was barely enough for me and I'm 5'4". I can't imagine people much larger than me being comfortable at all. Also, the chair made my back hurt, so I did a lot of sitting up straight as opposed to being "in the chair". I noticed that you had snacks for purchase on the flight, but the free snacks were cookies and pretzels. It would be nice to offer a trail mix or dried fruit. Pretzels are good for people who might be a little sick at their stomach, but better snacks are a nice option. I ordered coffee and it was perfect. Overall, the flight was a good flight, just a little tweaking and it would be great. Thanks for asking.
Pros: Friendly and prompt service.
Pros: Pretzels and drinks.
Cons: The group's for boarding are ridiculous. The back of the plane should board first and so on... the new plane we flew on had the smallest seats we've ever seen. When we tried to board, the crew would rudely say, it's not your turn. We were flying for a funeral and paid a lot for our tickets. We should be treated with respect. One lady said to put our luggage in the first available compartment, then when we tried, another lady rudely said, if that's not where you're sitting, you can't put your bag there. We were embarrassed and when we tried to explain what we'd been told she told us to keep moving.
Pros: The crew was really good, made sure our needs were met.
Cons: The seats were quite crammed.
Pros: The crew were very nice and the seats were comfy.
Cons: I would have liked a snack instead of just a beverage alone.
Pros: Wireless entertainment and seat spacing on the airbus
Cons: Boeing seats are too close together. Space them out
Pros: Crew was nice, boarding went smoothly.
Cons: As always, seats are very tight and not super comfortable... but that’s true for all airlines these days, unfortunately.
Pros: Organized gate
Cons: Information on delay boarding
Cons: Internet WiFi
Cons: We were delayed for an hour sitting in the tarmac because of “VIP” which sucked
Cons: Watched a handicap elderly lady put in the middle of economy and a young small healthy male bumped to first class. crew not prioritizing the elderly. With 16" of isle space an eastern crew member tried to push a airline wheelchair down the crowded isle. Treating paying passengers as llivestock
Cons: Food was not necessarily to our liking.
Pros: Seem to be a smooth and direct flight
Cons: The flight was fine however my seat was next to the bathroom and people would occasionaly Bump in to me .
Cons: Seats were super small, people kept bumping us, and so did the crew, without even say sorry
Pros: The flight was unremarkable
Cons: The loading was 1hr late because United had to move the plane to the proper gate. No leg space, but that's my 6'-4" body's fault.
Cons: The legroom is non-existent. I sure wish airlines didn't try to put so many seats in each aircraft.
Pros: The flight was overall good, there it was simple and i got what I paid for. First class would have been worth the upgrade Im 6'6" and i was good for legroom.
Cons: They lost my bag. Very huge issue followed. Staff was very helpful in getting me on track with who and when to talk with people however!
Pros: Flight was quick and the flight attendants were nice
Cons: I'm 6' tall and my head was above the headrest, so it wasn't super comfortable to lay back.
Cons: Wi-Fi did t work for most of the flight.
Pros: Service and respect very good
Pros: Not much. The plane left ontimefrom SF,got toMplsontime.
Cons: Bought a basic economy ticket: 3 emails warning about luggage restrictions - demeaning! Can't download boarding passes from own computer- must be done at airport under supervision of United staff: "have to check and see what bags you're bringing"!. Last to board! Seat assignments done at the gate; instructed to see gate attendant, who says, "Take a seat, we'll call you". Finally, in SF, gate person says,"You bought a restricted ticket, we have to watch you"! I didn't buy lousy customer service!
Pros: On time, friendly, overall great!
Pros: The trip went smoothly and it was on time. The Crew was nice and efficient
Pros: The price of a ticket is slightly lower. It is not enough of a difference to make the plethora of inconveniences worth it. You are not a valued customer with this fare. If United values customers, they shouldn't offer this fare. That's why I don't fly the bargain airlines.
Cons: You can't check in at the kiosk on basic economy without an employee badge swipe, and there were no employees available. I had to stop checking in, wait in line, and then the employee that I talked to didn't have the right kind of badge to swipe. So I waited again. Extremely inconvenient. Even after being forced to talk to a ticket agent at check in, they still won't issue a seat. So you have to go to the gate and wait in line again to get a seat. The system is built for maximum inefficiency. It doesn't cost less for them to make me talk to two separate people, it is only to inconvenience the flyer for buying a cheaper ticket. It seems like a punitive system. Boarding was organized and painless. The crew seemed polite. Regarding comfort, the "leg room" on the airbus is ridiculous. I am average height and felt claustrophobic. I can't imagine how a tall person feels. There was no " entertainment" on my flight, so one star for that. I didn't not receive any food and was not offered water, 1 star.
Pros: Very friendly staff. Very smooth bag check. It was crowded but the line moved quickly. Boarding was very organized and easy to maneuver. The flight was very enjoyable and we actually landed 20 minutes early. United has once again provided an excellent flying experience!
Cons: There was no part of the entire united experience I did not like.
Pros: Easy boarding, on time take off
Cons: Arrived early (yay), but had to sit on the runway for 45 minutes waiting for a gate and ended up getting to the gate later than the original expected time. Pretty ridiculous.
Pros: Healthy options maybe apples or something, and cheaper for snack packs. Ability to accept cash.
Pros: I liked that we didn't crash into snowy mountains. I like that we landed.
Cons: OMG. First class seat "broken" - wasn't really able to lean back because it went "too far" into row behind me. Nope - that's actually how the chair is designed. Was asked to sit upright the entire 7 hour flight. IFE spotty at best. It kept rebooting and kicking me and others out. I guess food was "okay" as I honestly don't remember it at all. This is my last of 10 years at 1K with United. Moving airlines this year.
Cons: It was not made clear at all that I was buying a basic economy ticket and was not going to be allowed to take a carry on. That was really frustrating.
Pros: Friendly flight attendants.
Cons: When I made the reservation, somehow I was assigned lowest status, and boarded the plane last, meaning no overhead storage.
Pros: $155 roundtrip cost with limitations described before purchasing tickets. It would be much better to at least be able to take a backpack as a carry-on, but all costs were included in the price except luggage and that was reasonable at $25/bag.
Cons: Not being able to take a backpack as a carry-on
Pros: Boarding and crew attendants were courteous and helpful. Flight left on time and arrived early. Luggage arrived and my time inChicago was short.
Cons: Seats crowded but I was fortunate to not have a person in middle seat. Implied tv was free but system kept asking for my credit card.
Pros: service is good.
Cons: The crew & boarding. Awful snacks.
Cons: 2hr late leaving ord. 2hr late leaving msp. Airline change because of depart time in msp from united to American meaning we had to go from term1 to term 3 at ord in 20 min 21/2 hrs getting home. All delays due to mechanical problems. United needs to get their act together Our last trip with them,if at all possible.
Cons: Unable to pre-check online. Unable to check at the check in machines--had to go up and check in at the counter, long wait because there was only one clerk. We were then given a ticket just to get through security and had to check in a second time when we get to the gate for seat assignment, which is ridiculous. Why couldn't that be done at the 1st check-in? The clerk told me she will call me when she has the seat assignment/ boarding ticket but she never did and I had to go back up to ask for them when it was getting close to boarding time. At the last moment minutes, volunteers could check in their carry on for free....It would have been nice (and less hassle) to have that option at the 1st check-in.
Pros: The lady helping me before boarding plan was awesome thanks enjoy your week
Pros: Flight finally left for ORD. Staff kept folks apprised and boarded us quickly.
Cons: Continual delays. UAL staff did not address issue of whether folks would miss connections in ORD. Yet we were seated next to the AA counter where their staff was actively working on this issue (missed connections in ORD). Seemed like AA cared a bit more.
Pros: I appreciate that United hasn't gotten greedy with baggage charges and has kept their seating comfortable. Last Frontier flight was RIDICULOUS!!
Pros: I like being in an earlier boarding group and sitting by a window.
Cons: Seats are too close together and reclining makes it very uncomfortable for the person behind the recline.
Pros: a lot of the times the planes are freezing, would like to see pillows and blankets offered more in economy
Pros: Speed and ease of our return home.
Cons: We got in SO early, there was no gate ready for us at Newark, so we had to stay on board at least 30 min. Also they didnt allow even 1 person waiting in queue for bathroom, so if you sat down you'd lose your place.
Pros: The other legs of the trip were on time
Cons: The second leg of the trip was two hours late which always happens at Chicago Ohare
Cons: Every flight I had was delayed at least an hour, and one of my flights was delayed 2.5 hours, which caused me to miss an important meeting. When I asked why it was taking so long, the United customer service representative was very short and somewhat rude. Not a great experience this time that's for sure.
Cons: seats were extremely uncomfortable
Pros: Absolutely nothing
Cons: Airplane was damaged and united wouldn't rebook us until the flight was officially cancelled hours later. Then United provided only one service person to address all of the passengers needs so we had to stand in line for a couple hours longer. Then they had no hotel rooms to put anybody up for the night that couldn't get a flight until the next day. Then they gave us a measly $10 food voucher. Then our luggage was mishandled has still has not shown up to my house. Then because of the change in flights I had to rearrange transportation home at 1130 pm that cost me an extra $125. A very miserable day because of United's lack of being proactive and poor decision making given the situation and circumstances.
Cons: The flight was delayed multiple times causing me to have to literally run across airport to catch international connecting flight. Gate crew did very little to assist me in securing an alternate flight. On board crew did little to assist me in finding out information and getting me off the plane quickly to get to my connecting flight. Overall they showed little empathy and customer service.
Pros: When I got on the plane
Cons: Late by more then an hour and I missed my connection home. I had to stay the night in Denver and miss a day of work. This cost me an extra day and about $1000 worth of missed revenue.
Pros: Overall good flight. Very quick! :) nice pilot
Cons: Nothing in particular.
Cons: The fact that the tv is on constantly without the option to turn it off is annoying. The viewing length to passenger is too short to really enjoy (Probably not your fault). PLEASE permit us to turn it off. The constant repeating of the Dish commercials while in dead air space is so annoying I will never consider Dish as a provider.! Please play more than one entertaining video than repeating the one about alligators (crocodiles?).
Cons: One strange thing happened on my United airlines flight. The crew announced before we boarded that there wasn't enough overhead space for rolling bags and encouraged us to check them in. Upon boarding they announced that all overhead space in the back was full. I sat in the back and noticed that the crew closed the overhead compartments even though they were mostly empty. Another passenger opened an empty one and the crew came over and closed it right away, though many people were still boarding. What's going on?
Cons: Flight was over 2 hrs delayed so I couldn't even take the flight. Waste of my money. Paid 330 dollars and got nothing. Now United nor you guys are helping. Never again will I use this site
Cons: The only negative was the weather!
Pros: They gave us the emergency row with more space which we liked!
Cons: Boarding process could have been better. I felt I was poorly informed of the technical issues and would have liked a better understanding of what was going on. Boarding and then having to deplane right before departure due to a tire inspection fail was unnecessary. I feel as though the inspection should have happened prior to boarding.
Pros: Amazing it took an international pandemic to finally convince airlines to board from the back front.
Cons: Check in desk was not open until 9am. Less than 2 hours before takeoff on busiest travel day of the year.
Cons: Flight was cancelled due to mechanical issues. No help was offered other than rebooking on a flight that didn’t get me to my destination until the next day and included an overnight stay at a hub airport with no hotel voucher. When told that was unacceptable I was handed a piece of paper listing two “Options” from Frontier. Both options involved going to a website and filling out forms. One for cancellation and $500 in travel vouchers which, after filling out the form and submitting returned with a message that the website was closed. Option 2 was to try to rebook which led to a dead end. I finally called Frontier directly and spent over 45 minutes getting everything straightened out. Now I have vouchers that have to be used by January 1, 2019.
Pros: Flight was shorter than planned, that’s always a treat. No delays or hiccups.
Cons: Two of the crew in the back were very unprofessional. Sarcastic, immature and I heard way too much of their personal conversation and I had head phones on
Pros: The seats we had were spacious
Cons: I guess I don’t understand, what I pay my fare for if I have to pay a separate fee for seat. The fare should include the seat. Then to charge you an arm and a leg for your luggage. I will never ever fly frontier again
Cons: Second time in a row we've waited in excess of 30 min for luggage at the carousel
Pros: Thought I was getting an awesome price but then when chkd in i had to pay for my seat, pay to take a bag & if I wanted a drink I would have to pay for that too. Staff was very cordial.
Cons: Having to pay separately for a seat, chkd a bag cost & have to pay for a treat.
Pros: I liked the ticket agent in Denver who fixed my incorrectly printed boarding pass.
Cons: Flight was over 2 hours late. Missed my scheduled flight in Denver, did get on a later flight that night, but got in very late. Ticket agent at the desk before I left MSP took my boarding pass for flight from Denver to SLC, not sure if he listed me on the wrong flight out of Denver or if the agent at the desk in Denver printed the wrong boarding pass. A SLC and Las Vegas flight were at neighboring gates when I realized something was wrong. I'd been printed a boarding pass for the flight to Las Vegas instead of SLC. Glad I noticed it before the last flight to SLC left. Was suffering at the time with a bout of diverticulitis, the straight up and down, nonreclining seats were horrific for me.
Cons: The seats are the most uncomfortable seats that I have ever experienced on an airplane and I have flown with dozens of airlines in 35 coutries.
Cons: Packed in like sardines, Frontier has replaced their seats with glorified folding chairs that do not recline and offer a fold down table smaller than a table napkin. Rows have been shifted so there is less room than before! Impossible! No beverages, even water, unless you pay. No food unless you pay. After airfare we than had to pay $17 a seat per person each way to select a seat. (Wasn't that what airfare is, buying a seat?) My 56,000 saved miles have disappeared from the Frequent flyer program with no warning so now I have no reason to Fly Frontier. And won't.
Pros: I liked the fact that I was FINALLY able to fly from MSP to Denver. My flight was cancelled due to the weather. The woman at check-in was very, very good as far as being able to handle a lot of cranky passengers. She kept a positive attitude and was able to book me on a flight 2 days later. Kudos to her.
Cons: No compensation was offered. NONE. This lay over was expensive (two nights in a motel plus food). You didn't even offer me a drink of water while I stood in long lines getting to the check-in counter and then waiting to make arrangement at a motel. I know the weather is out of your control, but couldn't you at least try to make your patrons comfortable after they have been on the road in sub-zero weather, in the snow trying to make their flight??? Enuf said. I will likely not fly with you again.
Cons: Flight delayed forcing Ll to stand on line trying to see about the connection. No updates or info given. No frontier flights available for 3 days and stranded. Had to book another airline to get home.
Pros: Not much
Cons: They neglected to completely drain the potable water tank and lines which subsequently froze and required thawing out resulting in a 1:30 delay.
Pros: Price of flight
Cons: When I went to sit down in my middle seat there was two larger women on either side of me. If I was any bigger, I am a 5' 4" 110 lb woman mind you, I would not have fit in between these women. If you keep shrinking your seats, no one will fly with you. In the future, I will be booking my flights further in advance with an airline that has seats to accommodate someone who is the size of a full sized man or woman.
Cons: Didn't offer any drinks or snacks (even for purchase) sat on the runway for 20 min after landing because they did not plan correctly with flight before. Accommodations are poor.
Pros: The nice flight attendant took time to explain the safety equipment on the exit row doors and even gave a little demo when I ask her a question. All with a smile on her face and a joke or two to make it fun. I am sorry I cannot recall her name.
Pros: Left on time
Cons: We arrived and had to wait 20 minutes for a gate. After making to the gate we went to baggage claim and waited 45 minutes because they did not know where our bags went. I missed my scheduled shuttle to Fort Collins due to the wait for my bags, it has ruined my whole day.
Pros: I like the seats that are less thick so you get more room. The crew was nice.
Cons: I didn't like having to pay for my carry on & seat assignment. Just charge a little more & be like other airlines. It was all a little sneaky.
Pros: Price was it
Cons: Delayed 2 hours MSP to DEN, then delayed DEN to SAN. Overall, 7 hours added to flight including 50 min sitting on the runway because they didn't clear the gate.
Pros: low price
Cons: seats did not recline
Cons: I felt duped. I chose Frontier because of the competitive rate for the flight fee. I had NO idea I was going to be asked to pay $60 for my carry-on bag at the gate! and THEN be required to pay again for a simple drink and snack on the airplane. I understand charging for upgraded options of more expensive drinks and larger snack items and additional baggage, but whatever happened to including the basic courtesies in the cost of the flight!? Again, I felt duped! I will not be choosing Frontier again in the future unless these things change. And, oh my gosh, sitting within 3 rows of the lavatory was extremely uncomfortable to the nose the entire flight! Surely there are better ways of de-odorizing!
Pros: Seats were ok. Drinks on plane weren't too overpriced.
Cons: You get what you pay for as they say. Crew was unprofessional, rude, didn't even tell me which way my gate was I had to turn back around and ask. All they were doing was BSing with each other and laughing. Pilot took forever to even take off, we literally drove around on the ground going like 10 mph for about 15-20 minutes, and because we didn't take off when we were supposed to I assume is why our flight got delayed an hour! Never have had a delayed flight until frontier. Then to make matters worse, I checked my bag and they put it on the wrong belt I literally waited for my one suitcase for about 45 minutes! Like wtf get your situation together. Not to mention the $30 1st bag fee at least sun country gives you that.
Cons: Using Kayak, the price of the flight looked good. After booking, we found out that Frontier wants $35 per checked bag and $40 per carry on and $11 per seat to choose your seat. This made Frontier only a couple bucks cheaper than Delta that had a much better schedule. Live and learn.
Pros: It showed on time all he time and few minutes before boarding it was canceled. It was canceled because flight coming from different city was not able to make. They knew that but kept & the customers waiting till last minute and there was no attended at the gate. So one needs to exit the security, go to the counter, wait in line for more than 30 min to know what happened and they do not have any other flight to till next day.
Cons: There is nothing to like, I would not even rate 1 star, since there is no option of 0 star.
Cons: I ended up paying over 180% of my ticket price for this trip because of extra fees. No thanks, Frontier. I'll fly other airlines where the cost of the trip is clear from the start.
Cons: Seats are rock hard and finding gate for frontier airlines takes for ever
Pros: price, cleanliness, cost of checked baggage, seats have decent lower back support, decent leg room
Cons: hard to use a laptop on the minature fold-down tables.
Pros: Nice newer airplane Hidden fees not so friendly
Cons: They charge me $50 for a seat at check-in They charged me $40 to carry-on one bag at check in They charge for all refreshments and snacks. The only thing that was complementary was a small glass of water. One of the flight attendants asked me if I would be willing to give up my aisle seat that I paid an extra $50 for to take a center seat so a teenage boy could sit by his mother. 99 times out of 100 I would have given the boy my seat. However this was a longer flight and I just had to pay $50 to obtain my aisle seat. When I tried to nicely explain that I just paid extra money to get this I'll seat the flight attendants response was " well he had to pay $50 for that center seat also, so it's basically the same seat". I replied no actually that is a center seat and I'm sitting in an aisle seat so they are different. After I declined to change my seat the flight attendant gave me major attitude about it and went off and informed the other flight attendants that I would not change seats. All of the flight attendants gave me the stink eye the rest of the trip, treated me rudely, & and ignored me as much as possible. I've been flying for my profession for 13 years and this was the most unprofessional crew I've ever seen. This is my one and only complaint about a flight in 13 years of many many flights. I will try very hard not to fly with Frontier ever again.
Pros: Had a medical emergency.
Cons: Frontier refused to change my flight/reimburse for missed travel due to medical situation
Pros: Crew was considerate and offered updates as we waited. We were given a lunch voucher and $100 voucher for a future trip -- on frontier and within 3 months. Fortunately for me, I did not have a connection and the person I was meeting in Orlando was also delayed 4 hours from a different location . So I was only moderately inconvenienced. Ordinarily this would have been a very costly event. This is my 2nd trip on the same flight within one month. Non-stop and times are great. First trip was on schedule and solid. Very friendly staff. Planes seemed new, cean, and safe, but not very comfortable (seats did not recline!?)
Cons: Delayed for 4 hours. We all boarded the plane before being told there was a problem, so then everyone had to de-plane and wait near gate for more information. Arrived Orlando too late to drive to destination. Wasted a day of car rental. Must use $100 voucher within 90 days.
Pros: slightly less expensive than normal airlines, but not more that $30 less. I arrived at my destination in one piece.
Cons: By the time I had paid for the flight and baggage, I almost had paid for the American Airlines flight that was also available. The flight was delayed for multiple hours due to mechanical issues. I think it was the worst landing I've ever experienced. For the inconvenience of our long delay, Frontier gave us vouchers, but there is a long list of restrictions: must be used within 90 days, cannot be used to pay for the entire fare, etc. I find the voucher to be an insult.
Pros: The crew was nice.
Cons: All the extra hidden fees were so expensive. It was more than $70 extra just to check in. You have to pay extra for a seat. Carry on bags are $30. Checked bags are $25. Water is $2. If I'd known that the price on the ticket was not the price I would pay I would have flown another airline. It was misleading and dishonest. I'm never flying frontier again.
Cons: Seat were very hard and small. Tray table was smaller than the size of an iPad mini. I was angry when I told I had to pay for my carry on, ridiculous. Drinks were not complimentary. Absolutely no leg room. Very uncomfortable for me as I'm 6 foot. Very disappointed.
Pros: The price. Ok for short flights only.
Cons: It is an Airbus, but a bus is more comfortable. The seats are hard and cramped. The base price may be great, but be aware they charge for extra for everything including carry-on if it does not fit under the seat.
Pros: very social and fun crew
Pros: Good deal on flight....
Cons: Didnt know everything is ala carte. Ok, but when you're traveling with a family of 5, Charging $40 for carry on and 35 to check a piece of luggage---Very frustrating, the value went way down!!!!
Pros: The crew was great. It was easy boarding and quick.
Cons: Don't have complaints
Pros: The desk staff and pilot were awesome. Very sympathetic, attentive, and personable throughout the entire long day. They all deserve TOP recognition!!!
Cons: Due to a winter storm, our flight was on hold for 8 hours. We were told all day to "stay with the plane", but in the end our flight was being used to fly the next day 5:30 passengers and we would not have a flight. So we waited all day, patiently, courteously and were left hanging. I was stranded 2 hours from home and wouldn't have a flight out for 4 days. Since I would have had to return the 5th day, I had no choice but to take the shuttle back home. Even the pilot and desk staff assumed we would be flown out in the morning. Frontier seriously needs to work on customer service when it comes to interrupted flights. We, who had been disrupted all day should have been placed on that morning flight. The 5:30 booking should have been delayed due to the circumstances.
Cons: The whole flight we felt like we were gonna die cause of the turbulence and the pilot did not say a word from take off to lando off so we were left in the dark
Pros: The flight attendants gossiping about the other crew!
Cons: Having to pay for seats, mobile check in that kept thing me I hadn't paid for the seat, having to pay for a bag at one price at check in and a different price at the airport (it goes to the same place people), having to pay for your carry on, really?!!!?, having to pay for a pitifull snack, pay for a soda (surprised you don't have to pay to use the toilets!) And could you get any meaner flight attendants. The poor guy next to me seat didn't work and she practically bounced him off the plane cause he couldn't get his seat back in an upright position. what we thought was a great ticket price ended up being more than Delta!
Cons: There was a 6 hour delay in the flight. The seats are uncomfortable. You have to pay for everything. Not a good deal at all. The basic price is misleading as there is an extra charge for everything.
Pros: The emailed me that my flight was cancelled
Cons: The representative on the phone did not care at all that my flight was cancelled, the tone of their voice almost made it seem like it was a good thing. They couldn't even reschedule me. I had to cancel and pay for another ticket elsewhere, not to mention how vague they were with if I'll get my money back. They should tech their people empathy, for situations like this that would at least bring a little comfort.This was a terrible experience.
Airlines flying from Minneapolis to Anchorage have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Minneapolis to Anchorage
Masks required on board, masks provided on flights from Minneapolis to Anchorage
Social distancing seating
Middle seats unavailable to book on flights from Minneapolis to Anchorage
Testing for antibodies, testing for symptoms for flights from Minneapolis to Anchorage
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