Pros: "Flight attendant Susan was wonderful. Very friendly, professional, and helpful."
Pros: "The flight and boarding were good."
Cons: "I'm shocked at what is needed to make a profit these days. Charging $40 for a carry-on bag is absurd. Good thing I read the details at check-in. I did not mind paying $6 for my assigned seat."
Cons: "Late departure by 1 hour. Then had to wait 55 minutes at the luggage pick up in SFO"
Cons: "They charged for my carrie on! I didnt have o pay when I flu with you guys! I was surprised!!!!!!!!"
Cons: "We were fully boarded and then were delayed 1 hour without any explanation. They also had poor in flight service and very uncomfortable seats. No leg room at all and if the person put their seat back the 5 degrees it could move, there was no way to be comfortable because the seat in front presses against my knees."
Pros: "The plane was not full so seating was comfortable."
Cons: "Check in line was really long. But luckily the terminal was small so I still made it to my flight on time."
Pros: "Nice flight attendant"
Cons: "Not much of a choice in beer. 2 light beers and 1 full of hops. How about an amber or low ipa with flavor? No leg room in seats. Plane was hot. Very uncomfortable ride."
Pros: "Clean plane, nice employees, smooth flight, pretty much on time"
Pros: "Easy boarding process, complimentary bag check (on full flights), multiple direct flight options available, affordable prices for round trip or one-way flights."
Cons: "Food/snacks are only available for purchase."
Pros: "bumped to first class. Not really good or bad, since if the flight was more overbooked I could have missed it"
Pros: "Seats were very comfortable in first class. Very happy with that experience for short haul flight. Enjoyed the service. Flight attendant checked on me multiple times and offered beverages."
Cons: "Snack/food choices."
Pros: "Safety of the flight, the route"
Cons: "The remote for the AV was so torn. I coukdnt even use it"
Pros: "Safe flight. Also, I was offered a different flight from Boise, ID, in order to make my connection in San Francisco. Thank you!"
Cons: "Cattle flight. Not enough space in economy for a person 6.3'."
Pros: "No entertainment. Not working No internet. Crewfelt like they were forced to be “nice”."
Pros: "Seem to be a smooth and direct flight"
Cons: "The flight was fine however my seat was next to the bathroom and people would occasionaly Bump in to me ."
Pros: "the entertainment program was good, and the plane in good shape"
Cons: "food was terrible"
Pros: "Quick and easy flight- not much to say, which is always good news while flying."
Cons: "Small seats."
Pros: "The MSP united noticed our original flight was not going to match our connection flight so they search us out for an earlier flights so we could get to our destination. Also, got two refreshments."
Cons: "Seats were hard."
Pros: "I enjoyed my interaction with the other passengers."
Cons: "Several delays compounded to make trip a lot longer and far less comfortable than it needed to be."
Pros: "Really fast boarding was great. Good selection of snacks but at a cost."
Cons: "Some cushion on the seats. It was like sitting on a board."
Pros: "The crew was very attentive to each guest."
Cons: "Well I paid more for a lesser quality plane ride... didn’t like that very much."
Pros: "Everything about the flight was great"
Cons: "The armrests are loose as can be. Millennial parents let their stupid kids lift and slam them non stop. For an airline that is catering to parents with small children, I would rectify this or loose every other customer."
Pros: "The Crew"
Cons: "It was a passenger on the plane acting real suspicious. I didn’t like that. Also the seats was uncomfortable."
Cons: "The crew was rude to the passengers. They charge form 9$ to 40$ for seat selection. Charge for a Carry on bag (anything that doesn't fit under your seat). The flights had maintenance issue, hence delayed. I will absolutely avoid traveling with frontier in the future."
Cons: "if flight was delayed should at least provide complementary soft drinks..."
Cons: "Flight is not on time .l spent. More than two hours"
Pros: "Friendliness of crew and gate agents, comfortable seats, efficient boarding, On time. Clean aircraft."
Cons: "There was a malfunction online and I was overcharged for my flight. There were also delays going to and from my destination."
Pros: "Crew was great on both flights"
Cons: "Ridiculous costs for baggage. I expect to pay for even carry on these days, but $40 for carry on is crazy! Seats were very uncomfortable. Frontier used to be my favorite airline, now it seems unlikely I will fly with them again."