Find Cheap Flights from San Francisco to Minneapolis St Paul (SFO - MSP)

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

missed my flight and got another one at the same day with no extra fees. i really appreciate this.

The flight from SFO to MSP was delayed due to weather. The ticket agent told me that I would miss the connection to Miami, but that they would put me on another flight that day. When I arrived at MSP, I discovered that I was the only passenger to MIA who had not been re-routed and that the next flight on Sun Country to Miami was four days later. The gate agent at MSP sat me aside while all other passengers who missed connections to other destinations were re-ticketed. After that process, the gate agent made several calls and eventually, refunded my fare on Sun Country. At that point, the only other direct flight from MSP on any airline (and the only other flight that would arrive at MIA at a reasonable hour) was leaving in approximately one hour. I was able to purchase the last seat on that Delta flight for about double the amount of my Sun Country ticket. I then had to go find my bag that was checked to MIA, change terminals, purchase the ticket, negotiate my way through security and run to the gate to barely make the flight. This was my first flight on Sun Country and probably my last. The incompetence of the SFO ticket agent caused a significant disruption to my travel experience and resulted in a significant financial penalty for me because of the ticket price differential between my original Sun Country fare and the last minute Delta purchase. I have been flying for many years and this was, by far, my worst flight experience ever.

Crew service, attitude was much better compared to most US based airlines. Comfort+ has great perks.

Aircraft was old.

Quick flight and we flew over Yosemite (where we recently hiked). Also, the free in-flight entertainment is such a nice addition! My wife and I had the seat open next to us, so it was very nice to have extra room in our row!

Nothing

the price for the trip does not include that you have to pay for Carry-on, which is an odd expense to passengers. Especially for shorter trips with the round trip the carry on charge would equal up to at least $60. Which would equal to another airline who is comparatively better especially because those airlines aren't worrying about charging the customers for every single thing. Additionally, Frontier isn't a participant of the TS-Pre Check program, which Frontier should advertise.

Everyone was polite and The airplane was clean. Even though we were very late every member on staff was kind, patient, and happy.

We were about 1 1/2 hours off of it original departure time. No one explained a thing to the passengers. We were delayed and when we finally got on the plane we waited a whole hour to take off. There was no information passed to us about how long it would take and our potential wait time. When it is time to check in, we had to purchase our seats. No where, when we bought tickets for this flight, did it say we had to pay extra money to actually sit on the flight.

Run-of-the-mill airline

$35 to check a bag. $40 for any carry-on that doesn't fit under the seat! $6 just to select a normal seat. They make you pay for all beverages or food except "complimentary water."

It was cheap if you don't have any bags.

Very old airplane, if you have any carry-on you'll have to pay $45, the crew wasn't really that friendly, the plane just felt old, like the oldest plane I've ever been on. It didn't take turbulence well, so we were getting knocked around the entire flight. They were offering 'free water" as if it were some big favor.

The San Francisco based crew and customer service was very welcoming, friendly and accommodating.

On the return flight (out of their hub airport!), their online system failed so it didn't capture that we had prepaid both our checked bags nor our seat selection. When we arrived at the ticketing counter they were essentially accusational about the issue. We showed the confirmation page on our cell phone and even logged into our mobile banking app to show them and still had to argue about paying again. On top of that, they acknowledged the system was having issues and would do absolutely nothing to help us get seats together (my husband and I), let alone anywhere near what we had selected during the online check-in process (we paid extra for an aisle and middle towards the front of the plane, and they gave us two middle seats in the back of the cabin). There were four empty seats in first class, and they wouldn't even bump up a frequent flyer to give us seats together in coach. Not once did anyone apologize, ask how they could help, or just try to be helpful. Both "managers" were clearly poorly trained in handling these situations and defensive and dismissive (walking away while we were speaking). They didn't even offer a free meal voucher. Nothing was done to help rectify the situation. It was honestly shocking how terrible of an experience it was - no indication that they felt we were a paying customer. There were so many little things they could have done even without changing our seats that would have made the situation better. I will never fly this airline again, out of principle, and will absolutely share my experience with everyone I know. If someone from Sun Country reads this, the managers' names are Oniekey Brown and Jolynn Carpenter. I would suggest your management chain have a conversation with both of them and highly suggest training.

The employees were so attentive & caring. Very accommodating. Was pleasantly surprised.

The crew was extremely nice. The plane seemed clean.

The seats were tight. Not much leg room. Very expensive to check luggage, $40!

After flying Frontier Airlines for the first time with my 4 year old daughter, I was pleasantly surprised with my entire experience. The staff was very friendly and helpful at the gates, the flight attendants were amazing and both of my flights arrived earlier than expected!!! I will fly Frontier whenever possible!!

No airline miles for flying with this carrier, but for the price of my tickets and for the savings it didn't matter to me anyways!

Direct flight

Delays before we boarded, plus delays after we boarded. Communication about what caused the delay seemed like an afterthought.

In order to check in, you need to reserve a seat, which is $15 online or $25 at the airport.