American Airlines, JetBlue and Delta have all waived their change and cancellation fees on flights from New York to Miami. Confirm policies on booking site.
One idea to consider is a rideshare app like Via. The benefit of a rideshare service is that your cost will be far less than a taxi, plus your trip time will be far shorter than takingpublic transportation like a bus or subway.
Terminal C is by far your best bet for a pre-flight meal or drink. Options include the burgers and beers at Wanderlust, dim-sum at Wabi-Sabi, and steaks at Abruzzo Italian Steakhouse.
Taxi companies charge a flat rate of $27 to take you from the airport to the cruise ship terminal. So, for a family of four, that means you can all make the eight-mile trip for a little less than $7 per person.
One of the best values you can find traveling from the airport to South Beach is the Miami Beach Airport Express. The bus runs every thirty minutes, has luggage racks and comfortable seating, and costs just $2.25 per person.
A direct flight to Miami will take on average 2h 57m to travel the 1095 miles flying distance from New York.
There are usually 318 direct flights each day leaving New York in the direction of Miami, for a total of 2,226 flights weekly.
In the past 3 days, the cheapest one-way tickets to Miami from New York were found on Spirit Airlines ($16) and Frontier ($17), and the lowest round-trip tickets were found on Spirit Airlines ($32) and Frontier ($37).
JetBlue connects New York to Miami up to 45 flights per day, followed by American Airlines (37 flights per day), and Iberia (22 flights per day).
When flying from New York to Miami, you should consider leaving on a Wednesday and avoid Fridays if you are looking for the best rates. For your return to New York, you’ll find the best rates on Wednesdays and the most expensive ones on Thursdays.
There are 3 airports in New York (New York LaGuardia, Newark, and New York John F Kennedy Intl.) and only 1 airport in Miami (Miami). The cheapest flights are generally found on the Newark Liberty Airport to Miami flight route.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from New York to Miami.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Miami from New York is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Miami with an airline and back to New York with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Miami from New York up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Read more about Alaska Airlines
Pros: The comfort of the plane was great! Lots of room and very comfortable seating.
Cons: I found some members of staff to be a bit rude. When other passengers asked questions or did something wrong (that was a minor issue), one of the staff members in particular talked down to them and treated them like they were stupid.
Pros: On time flight, friendly crew
Cons: Spacing, with covid one empty seat for every 3 row seat would be better
Cons: Inflight entertainment didn't work
Cons: High price for mediocre seat
Pros: Everything was smooth
Pros: departed on time. arrived early. crew was pleasant and professional
Cons: Food is not free...you have to pay for it. Seat was not very comfortable. Too hard, and very little recline.
Pros: I lucked out getting an exit row. The gate agents were wet nice.
Pros: Great crew, a lot of space in the aircraft
Cons: More entertainment
Pros: Thank you so much for getting my confused and forgetful mother in law onto the right plane and back and forth from the gates.
Cons: Don’t know
Cons: Full flight so understood but no one likes the middle seat.
Pros: The crew was good, boarding was on the right time. It was a good flight.
Cons: Only if there was free entertainment and free food.
Cons: Great and smooth flight with a very friendly crew!
Pros: Crew was amazing.
Cons: Better informed check-in process.
Cons: Flight attendance were incredible. No issues.
Cons: Delay after delay
Pros: Great premium class seats
Cons: Wish there were food options that didn’t include chocolate at every turn!
Cons: We sat onboard for two hours not being told at first what the holdup was. We were then told there was an issue getting a motorized wheelchair stored in cargo. The only indication about the delay was this. If a customer is traveling with this need I would presume the airline knows in advance so why was it a problem and a surprise which delayed a plane full of people for two hours. People missed connections etc. Not good! And barely any updates
Pros: Stewardess were very nice and helpful
Cons: Getting thru security in nyc was very backed up That’s not your Fault tho
Pros: Seats are comfortable, crews are all approachable and helpful.
Pros: Good movies to watch
Cons: I was only offered a snack once. But drinks 3x.
Pros: The captain was very communicative during periods of turbulence
Cons: There were no complementary snacks offered. Flight attendants seemed disheveled, and uninterested
Pros: Ese of check in, comfortable seats, good service
Cons: All good
Cons: She was a very unfriendly woman Not apologizing for running into his foot He fell asleep and didn’t realize he nput his foot in walkway
Pros: Simple ways that make the atmosphere in the air a little more welcoming and friendlier.
Pros: Everything!!!! Especially The Flight Attendant Staff. And For The Price, From Departing From JFK-NYC To LAX-Los Angeles Is Fantastic!!!! I Would Definitely Recommend This Airline To Anyone Who Wants "Great Service" At A "Great Price";-D!!!!
Pros: Other than the legroom, everything about the flight was great.
Pros: 1 hour early
Pros: No free WiFi, no hand soap in the restroom, my chair would not recline, no free snacks thank god for the free water and coffee, $9 cheese plate half of which was inedible, no power outlets or usb charging ports. And the flight attendants were so rude, a simple question was met with short, hostile replies and rhetorical questions instead of friendly respnoses. I WILL NEVER FLY ALASKA AIR AGAIN.
Cons: No free WiFi, no hand soap in the restroom, my chair would not recline, no free snacks thank god for the free water and coffee, $9 cheese plate half of which was inedible, no power outlets or usb charging ports. And the flight attendants were so rude, a simple question was met with short, hostile replies and rhetorical questions instead of friendly respnoses. I WILL NEVER FLY ALASKA AIR AGAIN.
Pros: Warm staff both at the gate and onboard.
Cons: Flight delay up flight delay. No PA system at the gate so the staff had to shout. Waiting in a hot plane for an hour plus. Plane had no headphones, no blankets, no food. Really a bummer of a trip.
Pros: Updated customer technology, few interruptions, great staff
Cons: 1-2h delay that wasn’t told until everyone was already boarded. Sitting on the plane for any extra time for a 6h flight isn’t ideal!
Pros: More leg room
Cons: Snack for 5 hrs flight is not too much
Cons: No free snacks anymore, that’s a bummer.
Pros: The plane was nice and clean and the staff friendly...good in flight movies and tv selection
Cons: The flight left 1 1/2 hours late..I know it happens but would been nice to have been offered a free snack maybe... I feel like they should have a few free snack options..regardless..even if it is just peanuts or trail mix, pretzels etc..
Cons: Screaming baby. And it took forever to board the plane.
Pros: The food order concept
Cons: No food, not even snacks, despite the long fligjt
Pros: My chair was broken the entire plane and there was no where to move me to. I was uncomfortable the entire flight
Cons: Update your planes
Pros: Smooth Trip, nice staff.
Cons: seat tight and not too comfortable. Fixed armrest on aisle make it hard to get out of.
Cons: I spent more than $30 on food and drink, but got my 9rders as part of the normal service, as opposed to faster than those who didn't spend any money. It was painfully slow. the angle of the seat cushion is a bit high.
Pros: Plane clean, boarding efficient, pilot cordial, flight confortable, arrived early despite delayed departure.
Cons: Because video playback system was inoperable (not an issue for me—I am happy to read during the flight) the young crew had to perform safety announcements manually but were obviously ill-practiced and inexperienced at this, bungling their reading and even seeming not fully to understand the words. (They also botched announcing introductions of the pilot and crew, not seeming confident who was on board or as if they in fact knew their names.) This was of course unprofessional but also introduced doubt how reliable they would be in an actual emergency.
Pros: Clean and quick
Cons: Pay for luggage. Pay for entertainment. Pay for food.
Cons: At boarding, when overhead bins are full, you cannot force passengers to check their bags if they had planned not to. I was in a rush when I land and because it was delayed too I did not want to also have to wait for my bag at baggage claim. I was completely late to an event I was to be at.
Cons: Chair was not working could not adjust Media entertainment system was not working at all. We were told these items had been broken for over two weeks. Makes you wonder about the mechanics of the rest of the airplane
Pros: Flight crew was professional and responsive.
Cons: The TSA lines are monstrous leading to flight delays. On board food ordering was disabled.
Cons: Bathroom was disgusting, there wasn’t a trash so people threw their hand towels on the floor.
Pros: The crew was excellent! Very friendly and attentive.
Cons: The seat was filthy when we borded, and we needed a heads up that we were supposed to download an app to get the WiFi on the flight. We were traveling with a toddler, and had a lot of were counting on wifi to help with entertainment.
Pros: USB / 3 prong plug-ins at every seat :)
Cons: No free snacks, the air vents above the seats didn’t work particularly well... one of the crew members had told me I could use front restroom, I went to use it again & one of the female flight attendants was very rude telling me there was 3 restrooms in the back of the plane. Very short and dismissive... definitely wasn’t as good as JetBlue flights...
Pros: Crew was great. Seat was perfect.
Pros: The crew was nice. My seat was ripped. There was some type of tape by the window. The flight was late and wasn’t informed
Cons: Communication with travelers if a flight will be late and better aircraft
Pros: Easy boarding..nice cust service at gate jfk
Cons: One hour delay waiting for gate at miami
Cons: We need quality options for snacks.
Pros: I love JetBlue service and the crew. Every time.
Pros: The flight was smooth and on time. The crew members were very nice and helpful
Cons: JetBlue is the best
Pros: Did not like the flight at all. The crew on the ticketing desk was really helpful and nice
Cons: Everything, they screwed up ticket. I had to take a later flight. I felt like a sardine. Will not travel with jet blue in the future.
Pros: Crew was ok.
Cons: Less travelers allowed to fly due to pandemic
Cons: There were no movies
Pros: They did their job as expected.
Cons: JetBlue crew seem a bit overwhelmed and stressed. I felt they took that on the passengers
Cons: No in flight entertainment at our seats
Pros: My flight was full of funny kids so I enjoy my flight a lot and the flight attendant was great too
Cons: Snacks we need more snacks
Pros: It’s nice that a snack was provided. Other airlines have stopped serving snacks because of COVID-19
Cons: Crew could have been more welcoming.
Pros: Good leg room
Cons: Old plane and time for the boneyard.
Pros: Jet blue has free potato chips and also allows you to watch television.
Cons: Jet Blue provided 5 sequential delay messages over an hour. Their inability to better estimate departure is disappointing. The real problem is that delay was caused directly by the airline's incompetence. There were no weather issues, the takeoff spots were available. They simply failed to load snacks. Although there WAS a minor prior delay bc a slightly late plane arrival, we eventually were delayed about an extra hour to supply snacks on a 4-hr flight. Given the ground crew had EXTRA time to load and also considering the tiny set of options offered, this is senseless. Further, b/c they ran out of overhead bins, they offered to GATE check my luggage. This was essentially a lie - they put it with checked bags, unlike the gate checked items I watched others retrieve. The combination of these errors led me to arrive at the car rental desk after closure. This caused me to incur a taxi fare, so spend 30 min or so working out an alternative rental the following day, and then yet ANOTHER cab to the Car Desk to get the car. This is the only time in my hundred or so car rentals anything like this has happened. I will certainly think twice (or more) before booking Jet Blue again.
Pros: Captain ended up being a good pilot with a very smooth landing,
Cons: Our flight was delayed 2 hours because the crew was comprised of members from flights delayed by the snowstorm. Even though gate attendants knew they were on their way, attendants refused to let us board until the crew was all on board. Then we had to wait some more....... Also they were lax on pre-boarding announcements, not letting families with children on first. And waiting until each group was fully boarded before announcing the next. Plus the enunciation of various announcements was difficult to understand and/or way too fast. It wasn't funny.
Pros: Pretty average JetBlue flight. I love the direct TV and wifi
Cons: Annoying and time consuming to discover that I couldn’t check in for my flight anywhere besides the counter at JFK because I had two layovers and that JetBlue and Hawaiian had completely different itineraries for me. And then when the flight attendant who checked me in mocked my 2 layover itinerary and said there was a direct flight to HNL from JFK leaving later that morning, she at least could have tried to sell me a seat on that flight, rather than rudely laugh at me “I guess you can only do what you can do” like I was too poor or something. That was annoying. I’m bored of the JetBlue snack selection it’s been the same for years.
Pros: The Jetblue lounge at JFK.. and the TV was pretty nice
Cons: To start, the plane was delayed due to inflight crew getting in late which is fine.. but our departure time never updated and the attendants were transparent but never mentioned a new time. After onboarding we got stuck on the tarmac due to traffic. Flight took off with turbulence to start and finally after 45 mins we got bottles of water. I asked crew if they would come around with more... I was starving and also have the perk of free alcoholic beverages in flight. I was offered neither and we only received chips 1+ hour into the flight. One of our TVs broke and the crew wasn’t helpful in an alternative... Overall worst Jetblue exp I’ve had to date, and I’ve flown with them a lot due to my Mosaic status..
Pros: L'espace dans l'avion - c'est la 1ère fois que j'en ai autant en classe éco ! Le personnel de bord, vraiment adorable, drôle et à l'écoute
Cons: Pas de distraction et collation limitée. Mais c'est vraiment un détail !
Cons: When I arrived at JFK after 14 hours long flight on Emirates, the service counter was understaffed with 1 hour long lines! Un-acceptable! Especially, since all I needed is to re-print my boarding pass, because US TSA would not accept the boarding pass printed by Emirates in India. The kiosk would not recognize my name on reservation! The kiosk did not recognize my recently issued US passport! Bloody annoying! Only able to print the pass after keying reservation code - yet, again not acceptable! The other, earlier attempts should have recognized me and found my reservation! Very upset with quality of service on the ground!
Pros: The atmosphere was just right for flying except when I entered the Aircraft I was totally turned off when I encountered a woman and her child and her carry-on pieces was already established in my seat 2A. She did move when I requested but what got me annoyed she had me locked in my seat because all her belongings remained in the passage way making it difficult to make my way to the restroom. IN MY OPINION THIS WAS A SAFETY HAZARD. I had every reason to suspect that she is known to the captain because he came to greet her. ERROLD
Cons: NO EMPHASIS IS PLACED ON ENSURING THAT SAFETY IS CARRIED OUT. I HAVE HAD SEVERAL TRAVELLING EXPERIENCES ON A VARIETY OF AIRLINES AND THIS WAS THE WORST FOR SAFETY. UNFORTUNATELY I HAD TO MAKE USE OF THE RESTROOM AND HAD TO BE USING MY ATHELETIC SKILS TO GET BY. THIS REALLY SPOILT MY FLIGHT. MY FLIGHT # WAS 881 TO ST. LUCIA SEAT 2A. SAFETY SHOULD NEVER BE COMPROMISED EVEN IF FRIENDSHIP IS INVOLVED.
Pros: Price of ticket is about it.
Cons: From the time I got to the gate 90 minutes before flight to the time I got off it was terrable. Delays before boarding with no explanation then the same continued onboarding. First it was waiting for bags. Strange when there's a 2 hour+ delay that all the bags weren't there? Then waiting for paperwork followed by the part they needed was incorrect and a new one was on it's way from the hanger.. Finally departed 1 hour plus later. The plane was an old cattle car. Free TV didn't work right, so at did not recline (no it wasn't an exit row.). Most of the crew and gate attendants were rude and indifferent except for on flight attendant. The entire row of seats didn't recline at all. She was very apologetic and acknowledged it was uncomfortable especially on a 5+hour flight. She did offer us something to eat, blankets earbud. Still my back was killing me upon arrival at Phoenix. JEt Blue. Get your act together. This is unacceptable.
Cons: The flight was delayed 6hrs 30 mins and changed departure gate twice. At no point was there a gate change announcement overhead (there were gate change announcements made for flights to Bermuda, Boston and San Francisco). During the boarding process many people stood and went in before their group was called, one agent noticed it and told the agent checking the boarding passes “all of these people are group A?” To which the other agent replied: “no, but I can’t do anything about it”. If there are group assignments, they need to honor that, as some people pay to board earlier.
Pros: Cabin crew were great at looking after us and we had plenty of legroom in coach!
Cons: The entertainment selection was a bit limited and there was no wi-fi.
Pros: The crew was great, and so was a JetBlue pilot dead-heading in the seat next to me. I liked the space in the MoreSpace seat I paid for. I relieved that the upgrade seat came with boarding in the first group. Some airlines you pay for the seat, but you're still group 3 or 4 and, meaning all sorts of anxiety about the most miserable part of any flight, the dreaded fight for the overhead bins, wondering it you'll have to check the bag and then wait for it at the destination. Thank you for removing that.
Cons: The flight took off two hours late. We were suppose to arrive at our destination at twenty minutes after midnight, and instead did not arrive until 2:30 a.m. You felt like the pilot got on the plane when you did with no planning involved on how to get to Austin. I later learned that Jet Blue has the worst on time record of all the airlines. And you got nothing to compensate you for the inconvenience. I am really disappointed in Kayak for not making it known on our ticket that we were flying from New York to Austin on Jet Blue. When buying my tickets on Kayak, it appeared on my itinerary that all my flights were on Iceland Air. It was very confusing to me, as I don't travel very frequently. And airport staff is not very helpful when you are in this situation. Due to all the confusion, I will probably use another airline search tool for my next trip to see if I can lessen the confusion.
Pros: Seating is spacious, food was okay, entertainment was sufficient but not the best. Overall I was impressed with Jet Blue and will most likely fly with them again in future.
Cons: Didn't like a huge argument taking place between one family which held the flight up by at least 30 minutes. The crew were very patient with this family, but the passengers were not. I think the family should have been removed and asked to take another flight so that my flight could leave on time. It made everyone very nervous because we didn't know to what extent this conflict would escalate, so we had to sit listening to 3 or 4 members of the family arguing and constantly removing passports from luggage and going back and forth in and out of the plane. One member of this family actually entered the cockpit, which unnerved me because of the risks with terrorists these days. The family appeared to be of muslim descent.
Cons: I was delayed half a dozen times, only to be canceled. Rescheduled on a flight that was scheduled to depart two hours before the original flight. Rescheduled after an hour hold. That flight was delayed the following day. Was diverted to Baltimore only to find out only some of us on our flight are getting out by a rude agent. Then no information at all. Had to run to catch an amtrak. Later found out if I stayed I would have stayed another 13 hours in Baltimore. Missed work and had no one home to take care of my family. Oh, and travel insurance will not cover anything. The plane itself was falling apart. Seat was broken and dirty. Everyones lights were broken and it smelled.
Pros: Literally the worst flight I’ve ever been on in my life.
Cons: We were seated behind a woman who brought a sick cat into the flight. The stench of cat feces was overwhelming. When we addressed it with the staff, they were incredibly rude. I also shared that I had a very significant cat allergy. The staff continued to be incredibly rude, and eventually offered a single seat in the back, which would not accommodate the two of us. The woman next to us also expressed her extreme discomfort and was condescended and disrespected, as well. Shocking, miserable experience.
Pros: The entertament options from new releases to tv shows was good ..
Cons: The staff was disorganized and seemed a bit frantic at one point they announce a need for a doctor on board .. we where never told that the passanger was allright .. There was a chilld who sat behind me that kick my chair the entire time and stuck his hands in between which where sticky in between the seat over and over again grabbing me he was loud and sick with what seem to be a cold and kept touching me though the seat would not listen to the adult that was with him i understand that he is a child but this went on the entire flight which was over five hours my back is still not ok .. snacks where serve late into the filght once.. staff was not friendly...
Pros: Food was really good, but the cabin crew were up to JetBlue's normal outstanding service
Cons: The range of movies is still pretty poor (if you're a frequent JetBlue traveller)
Pros: Virtually nothing.
Cons: Direct TV didn't work -- provided only one station, with a constant scroll across the bottom of the screen promoting the imminent start of movies that we're impossible to access. And even this one station would disappear from time to time. None of the seat-mounted controls worked -- including channel, volume, brightness, and music. And you couldn't even turn the damned thing off so it glowed in your face all through the overnight flight. In short, a terribly boring 6.5 hours aloft in terribly uncomfortable seats.
Pros: Nice crew..
Pros: We boarded right on time and the boarding process was smooth.
Cons: Our flight was delayed three hours because of air conditioning malfunctioning on the plane. We sat on the tarmac for almost two and a half hours, and it must have been around 85 degrees on the plane. There was a lot of miscommunication about whether we would be switching aircraft. They finally told us to deplane because we were probably going to switch planes. After 15 minutes in the terminal, we reboarded the same plane. Got to LA 3 hours late so had to deal with horrible rush hour traffic, which we had hoped to avoid had we taken off on time.
Pros: The convenience of landing and being so close to home. Only wished there were more flights avail with better times.
Cons: 1) The time of this flight is a bit much. I understand that it is close to my home but I know if Jet Blue adds 1 or 2 more flights, they would totally get booked up. The leaving JFK at almost midnight and then the time difference is horrible. 2)This flight had a child that got sick and we were delayed about 40-45 mins. Totally worth it but it made for an even harder time getting in at almost 630am PR time. 3) The turbulence was horrible. We were warned but so many customers were getting sick. Its was unpleasant to say the least.
Cons: Flight was delayed over 5 hrs. Not the airline's fault but waited in the help line for over an hr before the agent told me there was no earlier flight I could be placed on - she was incorrect. Pointed out that there was another flight that had also been delayed and therefore hadn't left yet - she agreed, put me on standby. At the gate, the boarding crew did not know what they were doing. The plane was 20% empty but crew made situation very hectic by giving standby passengers seats, taking them away, and then realizing there was actually enough room on the plane. Crew was friendly but incompetent in terms of problem solving.
Cons: First thing, when i arrived to check my bags the lady giving help was useless, i was really stressed and i asked her some questions and she was answering upset, then i found a guy who help me to do my things there. In the boarding there wasn't any space for my things, my carry on bag and my personal item .. i was trying to get some help to one of the guys working inside the plane because the top compartment was full, when i ask him he just say that space is for all in the plane isn't suppose to be space for you there if some other guest took it.. I was really upset because i paid for my flight ticket and it was included my carry on and my personal item.. otherwise i know there is more people in the plane but is not like i brought more things than the ones i paid for... if you don't have capacity for all the guest you should say it before... The flight was delayed with an hour..
Cons: TSA held me up with a 30 minute bag check so I arrived for an 11:30 AM flight at 11:16 AM. I was told that because I was a minute late they wouldn't let me on even though the plane was still in the runway and connected to the terminal. I asked to speak to a supervisor and the agent disappeared for 10 minutes while the plane took off. I then went to go speak to a customer service agent who wouldn't even look at me while I spoke. She actually started listening to and talking with another agent while I was talking to her. Then when I was finished, she started arguing with me until another agent said "he's not worth it." JetBlue just lost my business.
Pros: The crew was helpful.
Cons: Flight was over two hours late. No excuse was given. Original Departure time was 9:30pm. Was receiving alerts beginning from that morning notifying of delays which continued as I waited at the airport that night. This seems to happen frequently and nothing is ever done to make it up to travelers. On the plane, the audio for the tv had static so you couldn't actually hear anything. It doesn't seem like you can turn the tvs off, which is annoying as they emit light, so if you want to sleep you have to deal with the light from your tv.
Pros: We got to our final destination.
Cons: We needed to wait for "just a few minutes." The Captain said. Then, no other communication at all and we left over an hour late for a 45-minute flight, no explanation. I hate when they leave you in the dark and aren't upfront. The connection from Emirates to JetBlue we had was almost impossible. Two healthy adults, arriving on time in NYC with two hours to make a connection. With walking as fast as possible and not even going to the bathroom, we barely made the flight. Customs. Change terminals. Go through security again. ridiculous.
Pros: The people who worked there were professional. The other passengers were nice.
Cons: The seats, even the upgraded ones, didn't recline sufficiently to let my head drop back. This meant that for a period of four plus hours, I was stuck in an incredibly uncomfortable sitting position -- tilted slightly forward, via the placement of my head. And it also meant that the only way to try to sleep was by pitching forward over the tray, hunched forward in a way that didn't allow me to breathe fully. I tried slouching down, and it didn't help. The way that the lumbar was positioned also pushed me forward. The pillows were too small to lift my head much off the tray. Perhaps it's my height and weight. If I was shorter or taller or thinner, my options might have increased. Regardless, if the airlines are going to squish us together, they might consider how to give us some flexibility with regards to placement of back rests, like we have in cars -- adjustment of lumbar curve.
Pros: I liked the spacious seating of course
Cons: I was disappointed in the boarding, I traveled with my young daughter and infant son and when they announced those who require additional time, handicap assistance,etc I proceeded to board then all these other folks also jumped up skipping me and my children when it was not their turn. And the gate people allowed them to do so I had to be the one to say excuse me we were here 1st. On top of that when we landed back in NY I heard my stroller get tossed and discovered when I got home it was broke. So upset!!!
Pros: Entertainment on flight.
Cons: The boarding crew was not helpful and rude. Traveling is stressful enough, not having a boarding crew be able to answer simple questions made the rest of the experience bad
Pros: HORRIBLE EXPERIENCE DO NOT FLY WITH AREOMEXICO!!!
Cons: Snacks, and drinks
Pros: Muy buen servicio y puntualidad
Cons: Bad social distance
Cons: Great flight
Cons: Socially distancing worked well on the plane because the middle seats are not occupied, snacks are bagged and the head flight attendant was funny and gave an inspirational message on the PSA at the gate and when we landed.
Pros: live tv, watched the formula one race
Cons: Seats were not comfortable, and the side panel at my feet was broken off and i could see through the floor of the plane
Pros: Comfort and service was great.
Cons: The severe delays was frustrating and not getting enough information about it.
Pros: surprisingly spacious seats. plane felt brand new. on screen entertainment was great, and relieved to have charging inputs for my device in the seat.
Cons: Explain why there’s over a 2 hour delay
Pros: Comfortable Seating!
Cons: Flight delayed Quite a bit.
Pros: Service by crew. I was flying economy but it was par to business class.
Pros: The crew were fantastic. Departed on time, arrived 40 minutes early.
Cons: Delta One is a bit jaded on this flight.
Cons: After a delay of about an hour on a very full flight the gate agent asked for volunteers to check their rollaboard suitcases. The gate agents then allowed those who checked their rollaboards to board before Zone 1,which was fine. However, a bunch of people without gate check stickers on the rollaboards were also allowed to board before Zone 1, which was aggravating. There was a long delay on the tarmac, during which we had to pull back to the gate or to a maintenance area before we finally took off. When we arrived in Vegas there was no gate for us to pull into, which led to another long delay of an already long and delayed flight.
Cons: 4 hour delay on take-off and despite that my luggage didn't make it onto the flight.
Pros: Friendly, efficient crew
Cons: Uncomfortable seat in 1st class. Poor quality video screen, too small, too far away, poor sound.
Pros: Flight was early into New Orleans
Cons: Flight had a lot of turbulence
Pros: Staff and flight were good
Cons: The chicken dinner was mediocre
Pros: Michael was super polite and helpful. i Traveled with my young son and he took such good care of us.
Pros: Quickly boarded and took off as well. It was a really smooth flight!
Pros: very nice and willing stewardesses
Cons: tragic little place for legs, lack of space
Cons: My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh
Pros: The flight for getting us therw
Cons: No food and no entertainment
Pros: How professional everyone was
Cons: Everything was good
Cons: It was not acceptable and very disappointed that flight DL391 from SDQ to NY-JFK was delayed till it left at 4:40pm because there were no crew members to bring the aircraft to STO DGO the night before as it is usually done so that the aircraft sleeps over in las Americas. We were at the airport at 4:30am because the flight was scheduled to depart at 6:05am we were lucky to be able to rebook for a flight SDQ-ATL DL576 for the same day hoping to make the connection ATL-IND. Unfotunately that flight was rerouted to Charlotte due to bad weather conditions with a delay of 3 hrs before it landed in ATL thus missing our connection to INDI and had to sleep in ATL and leave the next day to IND thus missing a meeting commitment that we had in IND. We should and expect to be compensated by Delta for this.
Cons: When my flight with American Airlines cancelled, I felt so panicked because I needed to be in Florida on Saturday night. But thankfully, lady who works for American Airlines solved my problem on the phone in couple of minutes easily. After that, when we were boarding to the aircraft, there was a cabin attendant lady. She came to us and ask me and my mother if we can talk English.I answered her with yes we can, but she demands to talk with my mother. And English is not her native language, but it doesn't prove that she doesn't know it. She tried to ask questions to her like, "where were you today?" so we couldn't really understand the reason for her to ask those questions in the first place. So we couldn't really say anything. While we were talking about my mother's English, the all aircraft was watching us, and trying to figure out what was going on. After all, she made us to sit there and wait her to replace us with other passengers. We waited the whole aircraft to be seated, then she took us to another seat with my mother. I can understand that it is her job but I'm not sure, if it had to be that much discomfort. We got pretty upset about it and it affects our flight quality. Plus, while cabin crew serving beverages, they didn't really ask us anything. We needed to call them for our order. To be honest, I would never flight with Delta. It was a disappointment.
Pros: Seating was very nice and a free move was a plus
Cons: Boarding is a free for all. People cannot find their seats and put their luggage in the overhead. Board the plane from the back first
Pros: The service and the seats
Cons: We spent more time than scheduled waiting to take off
Pros: Nothing. My flight got canceled.
Cons: Delta offered nothing for canceling my flight, rescheduling me on one over 24 hours later with two layovers to Miami. I lost money on hotel reservations and never even made it on my trip. Couldn’t reach delta for over 24 hrs to confirm whether I’d get a refund or not
Pros: Very comfortable and didn't feel cramped. Quick flight.
Cons: No choice in snack and I couldn't eat what I was given. Staff appeared checked out and not bothered. No entertainment but it was a quick flight.
Pros: Giid free sandwixh. Very good entertainment system. Good seats.
Cons: Some of the flight attendants were rude and not very welcoming at all.
Cons: Force me to take a bad seat
Pros: I called ahead to get a seat assigned. I suffer from minor claustrophobia and the lady at the call center was kind enough to seat me somewhere spacious.
Cons: Snacks could be better. Although the biscoff cookies are excellent and the crew was on their game making sure we had our snacks. I wish that for a flight as long as NY to MIA, they would offer more of a meal.
Pros: I didn't like much about this flight.
Cons: Flight left late. When we landed the sky bridge was broken so we had to walk outside, which isn't a big deal but it took a while sitting on the runway for the stairs to come. Then we proceeded to baggage claim and waited a few minutes and one of our 2 bags was there. The crew member then said "that's everything. If you're missing bags come see us." Well about 5 people on a small flight had to see them. My bag was stuck in JFK. I was told id have to come back to the airport tomorrow. At this point id been traveling for close to 24 hours. Im not a happy camper. I usually fly JetBlue and this has never happened with them. Delta acted like its a normal thing with them. I paid 25 dollars to check each bag. How can both my bags not reach their final destination together and how come this seems like a normal procedure for Delta. I paid you for a service and now I have to drive back to the airport or wait for you at home to deliver my bags whenever Delta feels like it. I probably won't fly Delta again unless I absolutely have to.
Cons: flight ticket very expensive.
Pros: Nice service , but flight was delayed , but that's not Delta dakut as it was weather related
Cons: Nice sercixe and crew and generous with snacks and water
Pros: Service was exceptional, flights were on time and in some case, early, and communication throughout was clear!
Pros: We'd paid extra for main cabin so hot to choose seats and got in flight entertainment.. Staff were friendly.
Cons: No free wifi.
Cons: Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect.
Cons: With so many empty seats on the front. They decided to crunch everyone in the back without the minimal distance requested for social distancing. Very disappointed. Social distance is not practiced at AA as in Delta. Very sad. Will remember that next time I book a flight.
Pros: Crew and pilot were great.
Cons: The plane was absolutely PACKED during the peak of a global pandemic. Completely irresponsible to not have people spaced out by at least one seat.
Cons: We need food
Cons: Could not checking or do anything from the app unlike others
Pros: Me rompieron el equipaje
Pros: Smooth ight
Cons: Need to add cabin service
Cons: Departed 1 hour late.
Pros: The seat was a caca
Cons: Pagar una maleta pequeña mortifica
Cons: That’s ok
Pros: Good overall.
Pros: The cleanliness and the seat arrangements
Cons: Snacks could have been given & Small bottled water.
Cons: Crowded and hot just like Miami
Pros: First of I would like to give a big THANK YOU to Parnel at JFK airport. He was such a big help. And his customer service was excellent.
Cons: Passenger that sat next to me occupied part of my seat.
Cons: Flying is no thrill now.
Pros: The seat was comfortable, and the cabin in First Class was clean
Cons: I’m a big guy so using the tray table to eat was very uncomfortable and almost didn’t work at all
Pros: The crew was very attentive and friendly.
Cons: I would have like to leave on time.
Cons: No entertainment system, tight seats
Cons: No complementary snacks. Flight delayed for several hours. Customer service personnel not helpful in changing flights
Pros: Modern aircraft.
Cons: Leg room, especially for a 6’3 person in the middle seat.
Cons: Holding back the departing passengers so those with connections could exit first
Pros: Calm no crowd organized and perfect
Cons: My transfer was supposed to be from JFK, but when I arrived a staff told me to take a taxi and go to LaGardia airport. Nobody apologized neither explained why I had to go there. Instead from leaving New York at 5.25 pm the flight was delayed to 8.30 pm. Horrible flight with angry employees
Cons: They left my bags behind and told me they weren’t even checked in Worst customer service ever
Cons: The seats were small and I’m 5’3
Pros: Why do I get asked 3x times if I am ready able to assist with a verbal yes. I get asked at baggage check in, again when I board by gate agent, and then again by flight crew. Is this FAA regulations to ask 3 Times?
Cons: Ask me 1 time
Pros: The econ plus/premium econ seats were pretty comfy! I wish I had used miles to book first class, as this plane had a dope 1st cabin.
Cons: Well, pretty much everything but the actual seats. The service was...well, you can't really call it service. Gate staff lied about the status of the plane, updating the boarding time to 10 minutes and then announcing that the plane was still in the hangar. Passengers would have been much happier to hear the truth of a 2h delay so that we could get food/drink. Instead we had 2h worth of promises that the plane was leaving in 10 mins. No effort was made at being nice--no free snacks or whatever would be nice to make people feel cared for. But what's worse was the flight attendants. I don't even feel like getting into it--just suffice to say these are people who should not be working in the service industry. I saw them being rude to a number of people and it made an already bad experience (with the 2h delay) that much worse. It's not that hard to be polite to people. AA should do more to hire caring, kind staff who create happy vibes even through stressful times.
Pros: Fast check in
Cons: Unfriendly airhostesses, I asked fir a blanket as it was freezing but refused to bring me one
Pros: We took off and landed safely.
Cons: Felt very low budget and cramped.
Pros: The staff were very friendly and helpful
Cons: Bag checkin had already been done online but did it again in terminal, weigh in lady not helpful or friendly, quite abrupt. Onboard seating cramped and worse when front seats were reclined.
Pros: The pilot and co-pilot took the time to answer my question about turbulence. They were very friendly. I appreciated that.
Cons: There is insufficient legroom in coach, especially when the passenger in front of me reclines.
Pros: We didn't crash
Cons: The crew met their requirements. I dont think you’ll survive they dont go beyond.
Pros: Almost everything. Only the food was lacking. I like their new planes. The outlet at the seat in coach. The magazine options at the seat as well. I did not look at the entertainment so I will not rate that. The crew was professional.
Cons: Just the food options. Ginger snaps was what was served for food and a beverage. I suppose this is what obtains on most airlines these days but can't I hope for something more like maybe a sandwich? AA has the opportunity to set themselves apart in this area.
Pros: We barely made our connecting flight.
Cons: Flight delayed nearly an hour due to crew not showing up on time. Crew blocked aisle as passengers were boarding. Crew did not assist people who needed to make connecting flights by keeping other passengers from blocking the aisle after landing.. Airline did not seem to care about all the chaos caused by being so late.
Pros: Tiny airplane but single flght crew managed my and from what I could see fellow passengers needs commendably. Whilst I didn't like needing to hand in my carry on (without much warning so I didn't have time to pull out a magazine to read) on the plus side it was stored well as my suit carrier came out unscathed and you get your bags curb side as soon as the plane lands so you don't have to wait for the rest of the bags to unload.
Cons: Because the airplane is so small there is not much room to move in the aisle (thankfully most people just sat down for the short flight), also you have to hand in your carry on baggage so that it is stored with the main bags.
Pros: Everything was crew, drinks and the flight was great!
Pros: I have had the most uncomfortable seat ever. It felt like there was a huge ball under my seat.
Pros: Nice Jet.
Cons: During boarding, we were pulled out of the line. The attendant that diverted us did not explain why he diverted us. Our boarding passes were printed by our hotel as were many others that we saw. We went to a desk where another individual started asking question about our life and where we were going. Still, no one thought it was necessary to explain what part of the process or what exactly is going on. The man that diverted us, I'll bet, does not have reasons or any idea why he diverted us. I hate to think that he did it because we were Black Americans.
Cons: We boarded on time but were kept waiting 2 hours on the runway The entertainment system was broken so no screens worked the whole flight! Terrible,
Pros: Free upgrade to domestic first class was awesome.
Cons: Food was meh.
Pros: The crew was great
Cons: No wifi but there were old style TVs throughout the cabin. It was an old plane
Cons: Small plane, 6 seats per row, no individual entertainment. Not comfortable for a 7 hour trip.
Pros: The flight was comfortable and kept to schedule.
Cons: AA staff at JFK airport were rude and unhelpful. Staff onboard the flight were excellent.
Pros: Their customer service sucks.
Cons: Their customer service sucks.
Cons: Flight delayed
Cons: I’ll fly United anytime
Pros: Well I like the that I was allowed to pre board because I had a 1 year old with me.
Cons: My one year old was a lap baby. There was virtually no space between the front seat and mine. This made flying very uncomfortable for both me and my daughter.
Cons: Delayed by an hour and spent most of it taxiing.
Pros: When it finally took off the flight itself was smooth.
Cons: Plane was delayed coming in, then we were told we were waiting on catering. Then it became a weather issue. Then we boarded. Weather got worse so they took us off. The second time we boarded and were told we’re waiting on catering who wasn’t on site then had to go through airport security. After 3HOURS , we were asked to leave the plane. For rebounding the next morning with no explanation. The next morning the flight was delayed an additional 3HOURS. We were never given food in all this time of a wait. This became an 18+ hour delay. We definitely missed our connection and they rebooked it.
Cons: Telling the truth
Cons: Over 2 hours delayed for no notable reason
Pros: Good plane, seats are OK even though do not recline that much
Cons: Crew in the airport and in the plane not friendly, very long delay (3h) and not even a drink or something to eat whilst waiting, no excuse for 3h delay from crew when boarding/leaving ...
Pros: United has done a lot to update and modernize their terminals. Easy access to food, charging outlets, comfortable seating, and an open atmosphere made my layover quite pleasant.
Pros: Nice quick flight staff great and very helpful!
Cons: Entertainment wasn’t free
Pros: Very fast and efficient
Cons: The flight was delayed for 3 hours, also the personal at Newark airport was a little bit harsh and not very helpful, I do not care about any compensation, nevertheless the personal has to treat better to the clients
Cons: I have a carry on bag. & when I was boarding the bag was checked because there wasn’t enough overhead room. I was in back of plane & there was plenty of room. I think you should be more careful about space deciditions. I bought specific luggage so I would’ve to check it!!!
Cons: Flight delay ,almost two hours. Have a chance to change to another flight with empty seats , not alowed
Pros: Comfortable and on time!
Cons: Plane was equipped with Direct TV but the TVs were not powered on and that was very disappointing.
Pros: Kiosk help at Newark very annoyed to be helping me
Pros: I guess the flight was ok. The pilot knew where he was going
Cons: It can't be true that they have not even a small blanket for someone who kindly ask and then when the flight is over you see them every where and unopened in first class. Pretzels,... Seriously..???. These airlines are n need of a real policy that lets them know it is money we are expending when we take a flight. And taking the carry-on bag. AFTER YOU PAID TO HABE IT WITH YOU?? Unacceptable. And not seating people together after you call and re call and talk to 3 different persons... The last one just says: I will see what can be done and then ignores you... Not NICE. Please remember that many airlines have come and go. Those are some of the reasons.
Pros: The crew was very swift in resolving the issue and getting us on another aircraft.
Cons: Hated that we had to unboard for something as simple as radio/printer connection. I had other arrangements at the time I was supposed to land.
Cons: The lady at the counter for checking the bags at newark was not rude but not very friendly. She could have done better if she was not that serious. Besides that everything was good.
Pros: I didnt care for anything
Cons: Flight was delayed 2 hours. There were no chargers at any seat in Coach.
Cons: Flight was delayed for man hours. First Class cabin was a disgrace - old seats, no padding, plane appeared dirty.
Pros: Entertainment was good
Cons: Flight delayed for 2.5 hours. Food at airport terminal specific to United ridiculously expensive, particularly for a family, e.g.. $8.50 for French fries, etc.
Cons: Stuck on the runway for 25 min. And then after took another 20 minutes because they could not open the door to get into the airport from the plane to deplane. The staff was rude when boarding
Pros: Nothing again!!!
Cons: Having to fly to LHR to get home, even that flight was delayed. Typical United methinks.
Cons: For an international flight, there should be more amenities like charger etc.
Cons: Flight was delayed 2+ hours because of the crew. Wouldn't it make sense that if the flight was scheduled to depart at a certain time, 5 minutes before that, still no crew, let the passengers know then? No. Not if you're United. They told us to wait 20 minutes, then after 30 minutes told us about the delay and the New departure time. But when that time arrived, still no Captain. Finally, after another 15 minutes, we're on the way. Except not quite. Now, they can't get the weight and logistics of the flight worked out. C'mon United, get it together!!
Pros: Safe Flight Awesome Trip in & out
Cons: No sunshine
Pros: We went through four scales showing weight complience only to be over the limit each time we got to the final check. And we were accompanied by an United person each time. The only logical reason is that the final scale shows more. They had no idea of how to treat a passager courteously You could see that they are trained to always be right and cougt with their offul reputation they were asked to be better, but they didn't know what better means. The food could not be fed to a dog. The absolute cheapest ever. Two tiniest pieces of chicken, one piece of bread and a sort of pasta sald with raisin uneatable. The service in Paris was better because United couldn't destroy it like in Ny
Pros: The staff gave out free snacks and were friendly
Cons: Too loud and the delay was an inconvenience
Pros: That we arrived alive.
Cons: We weren't allowed to put our carryons in the overhead. We were forced to put them under the seat in front of us because the plane was full. This left no place for our feet or stretching our legs. The seats were cramped so closely together, our knees touched the seat pocket in front of us. When putting down the tray table, it pressed against our stomachs. The landing was the worst and scariest one I've experienced in over 40 yrs of frequent flying. We hit so fast and hard that the plane teetered from one wheel to the other and fish tailed so hard that people's necks were hurt. If possible, I'll never fly United again.
Pros: The flight was fast.
Cons: The flight was delayed 10 hours for no real reasoning and nobody was compensated for anything.
Pros: Staff on board was great
Cons: I brought a carry on and had to check it because I was in group. I was not happy. It took 25 minutes for the first piece of luggage to arrive and of course our bags. Last on the plane took a while.
Cons: Didn't like the fact that you had to pay to watch movies
Cons: What ever happened to leg room? And I know that real food is a thing of the past on airplanes, but at least Jet Blue provides snacks that occupy more than one mouthful
Pros: Very efficient boarding at the gate
Cons: Tight seats. Slow service on the flight.
Pros: Nothing.was a terrible flight
Cons: Everything , delays , poor food , was horrible
Cons: I was in the center bulkhead seat with an very oversized man on the aisle seat with a "service dog". It was not a service dog in the sense that it was all over the place--on my feet and in the aisle where it tripped a stewardess more than once and she told him it couldn't be in the aisle. So it pushed over to my seat because the guy was just to big to share his legroom. It shredded napkins the man dropped which a trained dog would not do. it bounced his tray table up causing him to drop his two vodkas. I had to have the stewardess tell him to move his arm and body out of my seat so I could stow my tray for landing. When waiting for my ride outside the dog was off lease and ran into the pickup lanes where the man had to chase him down. A true service dog would never behave like that.
Cons: Flight was delayed 2 hours from Manchester, which would have made me miss my connecting flight to MIA
Pros: The snacks were good
Cons: That they took my take in luggage & had me put it aside to out in the belly of the plane. I had my laptop & iPad in there. It happened so fast I didn't think to take them out. I was planning to do some work on the plane but couldn't since u took my laptop. Also, they changed the gate and no one told us. We were lucky we asked a question to find out the gate had been changed.
Cons: I upgrade to premium economy. This gave me a seat with legroom -but one that did NOT RECLINE ... on a night flight. I am very unhappy. It was not made clear when I upgraded (must have been very small print). I feel ripped off
Pros: Left right on time.
Pros: Everything !
Pros: United wifi app allows you to watch some film and tv on demand, if you've downloaded the app in advance. Staff nice.
Cons: Seatback screen the size of an original iPhone, possibly smaller - and no on-demand content to be viewed on it, the movies play when they play. Most TV series available on the app have only one episode. Overhead baggage bins are TINY. Most normal carry-ons won't fit at all in central bins, and some not in side ones either. Expect a fight over them if flight is busy. Large IFE box under every window seat in economy.
Pros: I am Brenda Crooks, Zachary's mom. I am the one that actually took the trip. I went to Connecticut to see my son, Samuel, get his white coat for medical school. I will never forget my experience in Newark, New Jersey. I met a wonderful woman named Yevette who checked in my luggage. She is to be commended on going above and beyond the call of duty. I don't know her last name. She knew I was very upset because I was leaving my 22 year old baby in Connecticut. She sympathized and comforted me. She put her arms around me and assured me that everything was going to be alright. She is a wonderful woman with a big heart. She is the true meaning of a lady. I will never forget her and thank her so very much for being so gracious and kind to me.
Cons: I ended up changing my flight in Newark airport to Fort Lauderdale that landed earlier that the one they gave me up in Scraton..
Pros: We got there.
Cons: Airport was horrible! Security line was 45 min. long and on the other side of the world. The plane was an hour late! No snow. No storms. Why? The crew, I guess tired, seemed bothered by the company of the passengers. The line to wait at the gate was very unorganized and confusing. No one knew which line was for which gate and people where cutting into lines everywhere. The airlines should provide better guidance for its passengers. I was connecting from Germany with Lufthansa and wow what a difference in customer service.
Cons: The crew was held up in Houston we had an additional lay over onto our already 3+ hour wsot
Airlines flying from New York to Miami have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New York to Miami
Masks required on board, masks provided on flights from New York to Miami
Social distancing seating
Middle seats unavailable to book on flights from New York to Miami
Testing for antibodies, testing for symptoms for flights from New York to Miami
Waiving of change fees. Search flexible flights from New York to Miami
Miami (MIA)United States
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