NYC - MIA

$98 Find Cheap Flights from New York to Miami - Compare and Save

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from New York to Miami departing on 8/26. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy, 0 bags

KAYAK searches hundreds of travel sites at once for deals on flights to Miami

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from New York to Miami.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from New York to Miami.
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Everything you should know

Cheapest round-trip
$194
Typical prices: $359-$173
Southwest
Tue 8/18Wed 8/26
LGA - MIA • 1 stop
Cheapest non-stop
$198
Typical prices: $288-$148
Delta
Sat 8/29Sat 9/5
JFK - MIA • Non-stop
Advice from real travelers
AI-powered summary based on content written by travel experts and KAYAK users. AI can make mistakes.
Delta Comfort Plus and United Economy Plus add extra legroom on this route.
Delta offers free Wi-Fi; American Main Cabin Extra adds early boarding.
Expert advice
Expert advice
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Top airlines
Cheapest • from $194 (round-trip)
Best reviews • 7.9 score
Airline reviews
Airline reviews
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Airline reviews
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Nonstop flights
You can fly direct with American Airlines and Delta. Average duration is 3h 18m
Direct flights
Direct flights
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Direct flights
Direct flights
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Top routes
Cheapest
Most popular
Insights
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Avoid delays
Most punctual • 80% on-time
Best time • Fewest delays
Insights
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When to book
in advance
Our data shows that travelers who book at least 2 weeks in advance save around 32% compared to booking last minute.
Insights
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Insights
When to travel
Cheapest • 30% price drop
Most popular
Good to know
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Flight Deals
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Expert advice
Flight Deals

Cheap Flights from New York to Miami (NYC-MIA)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from New York to Miami that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from New York to Miami

Tue, Aug 18 - Wed, Aug 26
Southwest Logo
7:15 am - 3:30 pm
LGA
-
MIA
8h 15m
1 stop
Southwest Logo
12:50 pm - 6:50 pm
MIA
-
LGA
6h 00m
1 stop
$194Southwest
Sat, Sep 5 - Sat, Sep 12
Delta Logo
11:40 am - 6:42 pm
JFK
-
MIA
7h 02m
1 stop
Delta Logo
7:00 am - 10:01 am
MIA
-
JFK
3h 01mnonstop
$197Delta
Sun, Sep 6 - Wed, Sep 9
United Airlines Logo
6:10 am - 3:10 pm
LGA
-
MIA
9h 00m
1 stop
United Airlines Logo
3:57 pm - 11:35 pm
MIA
-
LGA
7h 38m
1 stop
$200United Airlines
Wed, Aug 26 - Sat, Sep 5
Multiple Airlines Logo
12:05 pm - 10:16 am
SWF
-
MIA
22h 11m
1 stop
Multiple Airlines Logo
5:05 am - 11:25 am
MIA
-
SWF
6h 20m
1 stop
$201Multiple Airlines
Mon, Sep 7 - Sat, Sep 12
American Airlines Logo
2:35 pm - 5:52 pm
JFK
-
MIA
3h 17mnonstop
American Airlines Logo
6:26 pm - 9:30 pm
MIA
-
JFK
3h 04mnonstop
$205American Airlines
Fri, Aug 28 - Wed, Sep 2
American Airlines Logo
5:55 am - 9:04 am
JFK
-
MIA
3h 09mnonstop
American Airlines Logo
4:04 pm - 7:14 pm
MIA
-
JFK
3h 10mnonstop
$206American Airlines
Sat, Aug 29 - Sat, Sep 5
Multiple Airlines Logo
12:05 pm - 10:16 am
SWF
-
MIA
22h 11m
1 stop
Multiple Airlines Logo
5:05 am - 11:25 am
MIA
-
SWF
6h 20m
1 stop
$206Multiple Airlines
Tue, Aug 4 - Wed, Aug 19
Frontier Logo
6:29 am - 1:53 pm
LGA
-
MIA
7h 24m
1 stop
Frontier Logo
5:26 pm - 11:27 pm
MIA
-
LGA
6h 01m
1 stop
$208Frontier
Tue, Sep 8 - Tue, Sep 15
United Airlines Logo
6:00 am - 11:11 am
EWR
-
MIA
5h 11m
1 stop
United Airlines Logo
8:45 am - 11:45 am
MIA
-
EWR
3h 00mnonstop
$208United Airlines
Tue, Aug 4 - Wed, Aug 19
Frontier Logo
5:55 am - 4:33 pm
EWR
-
MIA
10h 38m
1 stop
Frontier Logo
5:26 pm - 1:05 am
MIA
-
EWR
7h 39m
1 stop
$210Frontier
Booking Insights

KAYAK's insights & trends for New York to Miami flights

Get data-powered insights and trends into flights from New York to Miami to help you find the cheapest flights, the best time to fly and much more.

How much is a round-trip flight from New York to Miami?

This analysis is based on the cheapest round-trip price found on KAYAK in the last 12 months by searching for a flight from New York to Miami departing in August.

What is the cheapest New York to Miami flight route?

Data is based on round-trip flight searches on KAYAK over the past month.

The cheapest return flight from New York to Miami costs $197 on the route between New York LaGuardia Airport (LGA) and Miami (MIA). It is also the most popular route.

What’s the cheapest day of the week to fly from New York to Miami?

The average price of all round-trip flights from New York to Miami clicked on KAYAK for each day over the last 12 months.

If you are looking for a flight deal from New York to Miami, look for departures on Mondays and avoid leaving on a Thursday, as it's usually the priciest day. When flying back from Miami, Friday is the cheapest day to fly and Monday is the most expensive.

What is the cheapest month to fly from New York to Miami?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from New York to Miami, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from New York to Miami is September, where tickets cost $181 (return) on average. On the other hand, the most expensive months are December and April, where the average cost of round-trip tickets is $304 and $302 respectively.

How far in advance should I book a flight from New York to Miami?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from New York to Miami, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from New York to Miami, you should book around 2 weeks before departure, which saves you about 32% compared to booking last minute. For the absolute cheapest price, our data suggests you should book 5 weeks before departure.

Expert advice

Expert advice for your flight from New York to Miami

 
AI-powered summary based on content written by travel experts. AI can make mistakes.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Our travel experts
Marisa Garcia

Marisa Garcia

Expert on LATAM Airlines

Marisa knows planes inside and out, spending 16 years working on aircraft in hangars at airports around the world. She is an aviation industry expert, specialized in airline interiors and regulations. Ten years ago, she pivoted to journalism. She shares her insights in leading aviation, travel, and business publications and on her site FlightChic.

Harriet Baskas

Harriet Baskas

Expert on American Airlines and JFK

Harriet is an award-winning journalist who is happiest in an airport or an unusual museum. Her stories about airports, air travel, and the business of travel have appeared on NBC News, CNBC, USA TODAY, The Points Guy and other outlets. She is the creator of the StuckatTheAirport.com blog and the author of nine books. When not out on the road or exploring the latest airport amenities, she’s home in Seattle getting ready for the next adventure.

Stefanie Waldek

Stefanie Waldek

Expert on Delta, United Airlines, EWR and MIA

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or on the sea, likely en route to Antarctica or the Arctic.

Laura Ratliff

Laura Ratliff

Expert on LGA

Laura Ratliff is a New York-based writer and editor. She lives in downtown Brooklyn with her husband and their beloved dogs. Originally from Texas, she now considers New York City her home. She typically spends more than 200,000 miles on a plane each year and stays in plenty of hotels.

KAYAK's tips to save more on a New York to Miami flight

Based on the flight data, it is generally cheapest to fly from New York to Miami on a Tuesday in September.

Cheapest Route: Opt for flights from LaGuardia (LGA) to Miami (MIA) for the most affordable route.

Booking Advance: Book your flight at least 30 days in advance to secure the best price.

Budget Airline: Spirit Airlines typically offers the cheapest flights on this route.

Direct vs Layover: Direct flights are generally cheaper than flights with a layover for this route.

AI-powered; AI can make mistakes.

Good to know

Low seasonSeptember
Cheapest flight$98
Best time to beat the crowds with an average 40% drop in price.
Most popular time to fly with an average 18% increase in price.
Flight from Stewart Intl. to Miami

When to book flights from New York to Miami

Are your dates flexible? Find out the best times to travel from New York to Miami based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

Flights from New York to Miami: the best tips from KAYAK users' own experiences

Insights shared by verified travelers who flew the route from New York to Miami 
Verified travelerFlew with Frontier
LGA
-
MIA
Feb 2025
Get to the airport early. Miami is a popular destination and it’s better to be at the gate early.
Verified travelerFlew with Spirit Airlines
LGA
-
MIA
Jan 2025
You don't need to be there that early, an hour earlier than the departure for a local airport is fine.
ScottFlew with United Airlines
EWR
-
MIA
Jan 2025
Long walk / train to rental counter Newark from manhattan is faster than jfk
deepakFlew with Spirit Airlines
EWR
-
MIA
Dec 2024
Do not check in baggage and keep everything in carry on as much as possible. Also this is a cheap flight with cheap service so expect anything to happen
AmranulFlew with Delta
JFK
-
MIA
Apr 2024
If you have a child who is under two years old or older, make sure they have seat right next to you otherwise they will make you sit far from them

FAQs for booking flights from New York to Miami

  • What is a cost-friendly way to get from Manhattan to New York LaGuardia airport?

    One idea to consider is a rideshare app like Via. The benefit of a rideshare service is that your cost will be far less than a taxi, plus your trip time will be far shorter than taking public transportation like a bus or subway.

  • If I have flights from New York to Miami to embark on a luxury cruise, what is the best way to get from the airport to the cruise ship terminal?

    Taxi companies charge a flat rate of $27 to take you from the airport to the cruise ship terminal. So, for a family of four, that means you can all make the eight-mile trip for a little less than $7 per person.

  • What is the most cost-effective way to get to South Beach?

    One of the best values you can find traveling from the airport to South Beach is the Miami Beach Airport Express. The bus runs every 30 minutes, has luggage racks and comfortable seating, and costs just $2.25 per person.

  • Which terminal has the most dining choices at Newark International?

    Terminal C is by far your best bet for a pre-flight meal or drink. Options include burgers and beers at Wanderlust, dim-sum at Wabi-Sabi, and steaks at Abruzzo Italian Steakhouse.

  • How can I fly sustainably from New York to Miami?

    To fly sustainably from New York to Miami, prioritize nonstop flights and airlines with the least carbon emissions. Nonstop flights are more sustainable than one- or two-stop flights as they cover less distance. American Airlines, Air France, China Airways, JetBlue, Emirates, British Airways, United Airlines, Japan Airlines, Spirit Airlines, and Delta are among the major airlines operating direct flights to Miami from New York. American Airlines, JetBlue, and United Airlines operate the most sustainable flights with 39% fewer carbon emissions.

  • How can I get to the airports from New York City center?

    John F. Kennedy International Airport (JFK) is well connected to public transport options. The AirTrain connecting the airport and downtown Manhattan is one of the most affordable options. Cars and shuttles transiting to and from the airport are also available. Alternatively, you can take the flat-rate taxis that run from all areas in Manhattan to JFK. Those flying out from LaGuardia Airport (LGA) can use the M60-SBS or the Q70-SBS Link. To get to EWR, use the New Jersey Transit from midtown Manhattan and the North Jersey Coast lines from Penn Station.

  • Which is the best airport in New York for flights to Miami?

    Flights to Miami from New York are offered at Newark Liberty International Airport (EWR), John F. Kennedy International Airport (JFK), and LaGuardia Airport (LGA). All three offer direct flight deals to Miami from NYC. However, JFK stands out as the best airport with New York City to Miami flight deals. It offers the most direct flight deals to Miami, is easily accessible via public transportation, and has multiple lounges for relaxing, dining, and shopping.

  • What are the common layover options for flights from New York City to Miami?

    Most major airlines flying from New York City to Miami operate nonstop flights. However, you can also get flights with one or two stops en route. Some common layover options are Orlando, Boston, Atlanta, Washington, Houston, and Chicago.

  • What is the cheapest flight from New York to Miami?

    In the last 5 days, the lowest price for a flight from New York to Miami was $98 for a one-way ticket and $194 for a round-trip.

  • Do I need a passport to fly between New York and Miami?

    No

  • Which airports will I be using when flying from New York to Miami?

    There are 3 airports in New York (Newark, New York John F Kennedy Intl, and New York LaGuardia.) and only 1 airport in Miami (Miami). The cheapest flights are generally found on the New York LaGuardia Airport to Miami flight route.

  • Which airlines offer Wi-Fi service onboard planes from New York to Miami?

    Delta, American Airlines, and JetBlue offer inflight Wi-Fi service on the New York to Miami flight route.

  • Which aircraft models fly most regularly from New York to Miami?

    The Airbus A321neo is the aircraft model that flies most regularly on the New York to Miami flight route.

  • Which airline alliances offer flights from New York to Miami?

    SkyTeam, Star Alliance, and oneworld are the airline alliances operating flights between New York and Miami, with SkyTeam being the most commonly used for this route.

  • On which days can I fly direct from New York to Miami?

    There are nonstop flights from New York to Miami on a daily basis.

  • Which is the best airline for flights from New York to Miami, Delta or Southwest?

    The two airlines most popular with KAYAK users for flights from New York to Miami are Delta and Southwest. With an average price for the route of $294 and an overall rating of 7.9, Delta is the most popular choice. Southwest is also a great choice for the route, with an average price of $383 and an overall rating of 7.9.

  • How does KAYAK find such low prices on flights from New York to Miami?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from New York to Miami.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from New York to Miami?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Miami from New York is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from New York to Miami?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Miami with an airline and back to New York with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from New York to Miami?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Miami from New York up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from New York to Miami

  • Looking for a cheap flight? 25% of our users found flights on this route for $160 or less one-way and $287 or less round-trip.
  • If you're traveling through Miami International Airport (MIA) with your pet or service animal, utilize the airport's pet relief areas. Outdoor pet relief areas are in Terminal J, Terminal D, and Terminal E, while the indoor areas are in Terminal J, G, F, and D.
  • Business travelers arriving at Miami International Airport (MIA) can use the multimedia-equipped auditoriums for hosting meetings or other special functions. They are located on North Terminal D (Level 4) and South Terminal J (Level 3).
  • If you are traveling out of New York John F. Kennedy Airport (JFK), check out the unique features the Delta Sky Club has to offer. The lounge is located in Terminal 4 at gate B31, and beyond the usual food and drink options that are found at most airport lounges, the Delta Sky Club features the Sky Deck, an open-air seating area that is a great spot to do some plane-spotting before your own flight.
  • If you are heading to Miami, chances are that you are going to spend a whole lot of time at the beach and in the water. Before leaving Miami airport, why not stop by Ron John Surf Shop to make sure you have all of your aquatic needs covered? Ron John carries a complete line of beach and swimwear, surfboards, accessories, skateboard gear, and even GoPro cameras to catch all the action of your outdoor adventures.
  • If you are looking to kill some time before your flight from New York John F. Kennedy, why not head to Be Relax Spa in Terminal 5? They offer hair styling as well as waxing and offer high-end brands like Bumble and Bumble, OPI, and Dermalogica.
  • John F. Kennedy International Airport (JFK) has six passenger terminals. For transit between Terminal 4 and Terminal 2, take Delta’s JFK Jitney Bus. Alternatively, use the AirTrain system for transit between all the terminals. The trip between the terminals is free, and you will be required to go through TSA security once you get to your departure terminal.
  • You can spend the night at the TWA Hotel in John F. Kennedy International Airport (JFK) if your flight is scheduled for an early departure. This fine establishment is in Terminal 5. It features various parking options that allow you to leave your car as you fly out.
  • When looking for flights from New York to Miami, you might consider a flight to Fort Lauderdale airport (FLL). In general, Fort Lauderdale is a smaller and less congested airport than Miami International and it is located only 13 miles further from Miami Beach than Miami International.
  • If you make the choice to fly from Newark International, you will find that New Jersey offers the same wealth of public transportation options as New York. To streamline your travels, try the MyTix feature on the NJ Transit mobile app. You can buy tickets, get schedules, and receive alerts for changes and delays.
  • John F. Kennedy International Airport (JFK) offers assistance for passengers with additional needs. Every terminal has at least a wheelchair-accessible restroom, ramps, elevators, and mobile lounges for transit within the airport. TDD telephones are also available and visual paging for the hearing impaired. JFK also works closely with Aira to get visually impaired passengers safely through the airport.

Prefer to fly direct from New York to Miami?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from New York to Miami.
Find which airlines fly direct from New York to Miami Airport, which days they fly and book direct flights.

Direct departures

New York to Miami

Monday

American Airlines,Delta

American Airlines,Delta

Tuesday

American Airlines,Delta

American Airlines,Delta

Wednesday

American Airlines,Delta

American Airlines,Delta

Thursday

American Airlines,Delta

American Airlines,Delta

Friday

American Airlines,Delta

American Airlines,Delta

Saturday

American Airlines,Delta

American Airlines,Delta

Sunday

American Airlines,Delta

American Airlines,Delta

See more direct flights

Direct returns

Miami to New York

Monday

American Airlines,Delta

American Airlines,Delta

Tuesday

American Airlines,Delta

American Airlines,Delta

Wednesday

American Airlines,Delta

American Airlines,Delta

Thursday

American Airlines,Delta

American Airlines,Delta

Friday

American Airlines,Delta

American Airlines,Delta

Saturday

American Airlines,Delta

American Airlines,Delta

Sunday

American Airlines,Delta

American Airlines,Delta

See more direct flights

Reviews of the top 5 airlines serving from New York to Miami

 
See real verified KAYAK customer reviews for airlines flying from New York to Miami. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from New York to Miami? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
7.9
DeltaOverall score based on 8395 reviews
8.5Crew
8.1Boarding
7.8Entertainment
7.8Comfort
7.2Food
Airline reviews

On time! There were plenty of airport employees who were able to keep us moving in the right direction. The crew on the plane were professional.

8.0 ExcellentAnonymous, Jun 2026
JFK - ATL
Read more Delta reviews

On time! There were plenty of airport employees who were able to keep us moving in the right direction. The crew on the plane were professional.

I continue to be satisfied with Delta’s excellent service out of LGA. The digit id works well and gets me through security in no time. Whenever possible, I choose Delta.

Was revoked with Jet Blue due to delay from Kenya Air

WiFi didn’t work. Flight delayed 3 hours Crew members were illiterate Seat lean back did not work.

Transparency from pilots, quick boarding and exiting the plane, staff greeted to each and everyone,

Overall Good! The weather delayed our takeoff from Atlanta and our arrival in Miami! If Mother Nature can mess up a flight she will do it every time!

WiFi didn’t work most of the time. The usb chargers would work only occasionally for 5 mins and wouldn’t charge after that. Had to keep trying repeatedly at each of the seats in the row.

The crew bent over backwards to thank us for flying and make us comfortable. The food service was quick and efficient. The Captain communicated and said goodbye and thank you as we departed. They really stood out!

Flight delayed. Air broken. Cabin was hot enough to pass out. Delta shuttle’s becoming worse and worse.

my mom urmila patel needed a wheelchair which was not available on the curbside. she needed to walk almost 50 meters inside (at the risk of falling) and then had to wait in line to get a wheelchair (this is not ok). Once obtained she had to seat in it for 30-45 minutes for someone to take her in thru the checkin process (which was fairly smooth and easy). the lady who helped her with her checkin process was very courteous and helpful

Check in was chaotic with only one counter for business class and first class. The luggage conveyor belt at JFK airport was broken so the flight departure was delayed which made the flight stressful as I had a tight connection. Although the captain said they could make up the delay, they didn’t do so.

As I wrote earlier, poor planning and/or communication. At least twice, we were told that we would be boarding in less than ten minutes, only to have the flight again delayed at least another hour.

Left an hour and a half after the listed time. Up side was it had TV screens on the seat.

Flight left on time, arrived early, pleasant staff provided water, coffee, etc. access to bathrooms was reasonable and were well maintained. blankets were available, lots of entertainment options. LUGGAGE SERVICE WAS GREAT. I got my one checked bag quickly and was able to make a bus connection for a 2 hour bus ride saving me from waiting another 1.5 hours.

I had a good time. However, I paid for the wifi and it was in and out the whole flight.

They promise free wi-fi prior to boarding and then once on board you are informed you have to purchase wifi even after being a mileagePlus member.

3 hour delay…. Nearly 2 hours sitting on tarmac. Do better, United. Or at least have the sense to not say “we hope you enjoyed your flight with us” upon disembarking.

Both our flights were delayed. Almost didn’t get in the second flight. Staff was rude to the bone.

Everything went well except the turbulence what no one have a control of but pilot and crew handled very good!

I couldn’t make my first flight due to weather delays trapping us in the town we were in. Then I had to buy a new ticket

The plane was large, not full, but one with 3 seats near each window and 4 in a row in the middle of the plane. There were screens on the backs of the seats for entertainment and information. To use the entertainment one needs ear plugs that physically plug into the screen. My husband had some he let me use as I only had blue tooth type. The stewards gave out some headphones to some, but when my neighbor asked for some, the steward said no. So maybe they ran out? Idk. Bring the old kind of headphones or earbuds if you want entertainment in case this is the type of entertainment offered. We had a very tight connection in Miami. 43 minutes. The other economy passengers allowed us to get ahead of them because I asked if we could since we were near boarding time for our next flight and 35 gates away. They were extremely kind. First class wasn’t going to allow us to pass through. We did make the next flight. Our baggage didn’t, but they were delivered to us the next day and we were prepared with essentials in our carry on packs.

So overall the flight was just average and nothing special. They overbooked some of the flights and they ended up running out of overhead storage space so we had to check our carry-ons which wasn't terrible but we were inconvenienced because of the second connecting flight with a long layover we couldn't get our bags until the final destination. Most of the flight attendants were pretty good and overall the meals were not that great because the chicken was dry and overcooked. They also didn't provide butter or any kind of spread with the bread which is cheap and concerning. The American airlines staff at the check-in counter was kind of unprofessional because this lady just started singing in the middle of checking us in and that's weird. The worst part of the flights was the terrible conditions of the bathrooms which were unclean and did not have toilet paper or toilet tissue available which is kind of insane for a 14-hour and 8 and 1/2 hour flight.

Incredibly delayed. First delay was due to plane coming in being late. Resulted in 30 minute delay. Boarded and then had multiple mechanical issues. Was on plane for an hour until they told people they could get off if they wanted but couldn't come back. Then gate agent rushed in and said they had lost control of who went off and we would all have to deplane and then get back on. They said flight had not been cancelled. Then while sitting waiting to board again they announced it would take two hours to get new plane and to wait at new gate. New plane arrived, reboarded only to find out that pilots had timed out. Waited for new pilots. In that time one of the flight attendants timed out. Never received food or water while waiting. Was confusing mess as to what was happening. Even flight attendants and gate agents were getting frustrated. Almost 6 hours delayed. Called American to received flight credit but can't get anywhere as Kayak reservation and don't have a ticket number. Reached out to Kayak but never heard back.

Very disappointing. Flight was delayed by 1.5 hours and food options are very underwhelming even for first class seats (same food given to economy seats)

Was not able to do a online check-in because the American Airlines system doesn't store our visa or other passport information, allowing us to have a trouble-free check-in. We were forced to have to check-in at the counter which Changes are upgrade status given that we were not able to check in much earlier.

I would have liked vegetarian and gluten free options for evening dinner time flight. I would have like a pillow on the international overnight flight . The veg wrap and oaten desert on the international flight was good

We hoarded. Then we deplaned. Then we waited for 10 hours in the MSP airport due to a wheel misfunction. We understand safety but communication between crew and airport staff was horrible. When we did finally board, we were rushed on and because we were waiting for a “fresh” pilot and crew, we sat in a roasting plane with no A/C for an hour. My question is why was this flight not cancelled right away when they knew this would be a huge issue OR, why did AA not get a substitute plane, considering this was already a full flight? To me, this appears to be a complete breakdown in leadership and utter systems failure. The compensation for completely disrupting travel plans for hundreds, which we paid dearly for, was measly. While we appreciated the lodging for the night, $12 in meal vouchers isn’t going to sustain anyone for over 12 hours. “We apologize; our hands are tied” is no longer an acceptable explanation. We are so completely turned off by this experience and will definitely seek alternative avenues when we need to fly.

Check in was rough because the check in crew did not know how to manage my international visa documents. Required a long process and 4 people to finally be able to proceed to security. They told us incorrect information several times before acknowledging we did indeed have everything we needed from the start.

We missed our flight and got stranded in Miami where we had to rent a hotel we could not afford. they would not work with us because they said it was weather related even though the gate attendant said it was not. I could go on but trying to get satisfaction has wore me down, which I believe is the intent. My only solution is to never fly AA again.

The flight was really crowded. Flight attendants were just ok.

First the flt was delayed over 2 hrs bc of plane mechanics that should have been handled better! No text or email was sent so only found out at the airport so there we sat for 5 hours! THATS RIDICULOUS! The gate area was filthy! No agents showed up till hr before so no additional info was given-waited online for 15 mins while the gate agent chatted and got together then given last seat in back of plane!! No priority for senior or anything-took attendants over 2hrs to serve drinks and snack-WHY are they not served together? By time snack came needed another drink! Worst service in my life!

All the TV screens in my rows was non functional . The map shown for an international route was antiqued..

Flight did not have onboard charging and TV screen flickering.

Boarding process was terrible. No assigned seat until the gate, then a long line to get seat assignment.

The space between seat rows seemed to be larger than other airlines. I didn’t check their food or entertainment since I slept most of the way. They do seem to have a lot of options for purchase though.

Kayak sucked. You gave me a confirmation number that was not useable by the jet blue system. Nor did you send any check in emails. I’ll not be using your site again. Nice work.

We were delayed and had to circle due to weather and had to divert for fuel. While I understand that you can’t control the weather I would have appreciated knowing that the crew wasn’t going to run out of hours and then having to spend the night in the Raleigh airport.

Automated scanning was slow and somewhat haphazard. Too many people were unfamiliar with the tech and were forced to learn on the fly. The hands off approach of the gate staff made it more uncomfortable. This needs work. Overall the flight and cabin crew were excellent.

Crew were fantastic and so catering and wonderful! Full score for the entire crew!

Terrible. They canceled our early morning flight after midnight on the day of and had no available flights to rebook my family on for the next 72 hours. Yet they still had other flights that were not cancelled from JFK so it couldn’t be based on the weather. It felt like they canceled the flight based on it not being profitable enough for them. I am not interested in traveling with the again. The absolute worse customer service and lack of accountability.

There weren't enough employees at check in took awhile to get bags checked. There wasn't a wheel chair for me, I was sent to someone who turns out to work for a different airline, if My flight hadn't been delayed I probably would have missed my flight as it was, by the time I arrived at my gate, they started boarding in about 15 minutes. I don't know who took me to my gate, definitely was not the normal people who take passengers to the gate. I'm guessing she may have been in a management position. I wish I knew her name, she went beyond to help me. With that said everyone was kind, and were doing the best they could. So, I choose to say it was an Adventure, stressful start, but good. In the end went well. The situation was not only difficult for passengers but the employee's.

The staff at the check in counter was so rude. Made you feel Incompetent

Frontier scheduled a 40 minute connection in DEN. What they failed to mention was that they “close the doors” 20 mins prior to departure, which means you only have 20 mins. Not enough time. Possibly against DOT regulations. Filing complaint.

Flight was scheduled at 9:40pm. Got delayed to 10 am, the next day. crazy

The bag check, flight check-in, and onboard experience convinced my wife and me that we will actively go out of our way to avoid flying Frontier Airlines in the future. At bag check, we were informed that check-in could only be completed via the Frontier mobile app. Unfortunately, the app was extremely frustrating—sending us through repetitive, confusing loops that repeatedly forced us to decline add-on services with nearly every click. While most airline apps upsell, this one felt intentionally exhausting. As the process dragged on, we became genuinely concerned that my phone battery would die before check-in could be completed. We approached the bag check staff—who were standing together talking—and explained both our frustration and our predicament. They laughed. Later, my wife described the interaction as “gaslighting,” which felt accurate. We were then informed it would cost $25 per person simply to have our boarding passes printed. From that point forward, the tone of the experience was consistently hostile. The bag check employees were condescending and combative, behaving more like bullies than customer service staff. Unfortunately, that same attitude continued onboard. One flight attendant argued with me when I attempted to stow my backpack in the overhead bin. I explained that we had each paid $75 to check our bags specifically so we would not need to use carry-on space and could have adequate legroom. She demanded to see my ticket, pointed out that it said “no carry-on”—which I acknowledged—and I reiterated that this was precisely why we paid to check our bags. Her response was, “I don’t make the rules.” She then walked away, but not before asking if I “truly wanted to fly back to Chicago today?”—an unnecessary and unmistakable threat. It is also worth noting that despite booking our tickets together in the same transaction, we were not seated together. Upon our return to Chicago—where we could once again sit together—we compared onboard experiences. We both remarked on how unhappy the flight attendants appeared and how each of us was separately asked whether we would like to purchase a beverage. We declined. At no point was water mentioned as an option, leaving us with the clear impression that even water came at a cost—or that complimentary water, if available at all, was deliberately left unmentioned. Overall, the experience was shocking and deeply disappointing, but it was also a profound learning experience—one we will not forget and will not repeat. -Steve

Plane was hot and miserable and the crew was rude!

The crew acted like they had never done this and kept barking passive aggressive orders at people. + the security line + the delay + sitting on the tarmac for 2 hours + none of the apps or signage updating with correct times

My flight was originally from SAT to MCO connecting from MCO to ORD. We got diverted to ATL and than Frontier staff there was sooo un helpful first they said they couldn’t give us any accommodation since our flight first got delayed that cancelled and now it’s 221am and I am still in ATL since they said they need to create a new flight my final destination is ORD and I have been delayed twice and cancelled. With no real help the frontier app didn’t work no email updates over all such a horrible experience

Flight was canceled. Most upsetting was message from Kayak, stating that the flight was canceled and click with Kayak for details regarding rebook, refund details. THERE'S NO INFORMATION PROVIDED BY KAYAK EXCEPT THAT FLIGHT IS CANCELED. AND NOW THIS SURVEY TO FIND OUT HOW WAS THE FLIGHT !!!!!!!

I am writing to express my disappointment with my recent Frontier Airlines flight. I was charged $99 at the gate because my bag was said to be too large, yet once onboard there was no available overhead bin space, and I was required to place the bag under the seat in front of me anyway. This made the charge feel unnecessary and unfair. Additionally, before the flight even took off, I was asked to move from the seat I paid for into a middle seat so another passenger and her cat could have my seat to themselves. I was not offered compensation or an explanation for being moved from a paid seat. Between the unexpected bag fee and being forced to give up my seat, this experience fell well below acceptable customer service standards. I would appreciate a review of this situation and appropriate compensation.

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