Find Cheap Flights from New York to Phoenix Sky Harbor Intl (NYC - PHX)

Staff excellent

Everything else, space restrictive

The crew and pilot was very courteous.

The flight was delayed three times. It was two hours behind schedule. Then there was a delay in boarding, no entertainment on board unless you buy wifi or previously downloaded the united app to watch selected shows on your mobile device! Appalling to say the least! Whatever happened to the days when you get on an airplane and food and entertainment was a part of your ticket price! Another thing that bothered me was the fact that I had to pay $25 for my suitcase! Really United! Am I not allowed one piece of luggage? I don't like carry my bags around with me so now I have to pay to check it! Shouldn't that be the other way around! Charge for carry on luggage, it's such a hassle and also slows down boarding time, cases congestion in the hallway with everyone reaching for their luggage in the overhead bins! I can keep going, but what good is it gonna do. United airlines suck!

Very nice crew, clean plane. Good room, updated plane

No snacks provided like, little bags of pretzels

The plane felt new with a decent entertainment screen

Delayed close to 3 hours

Went smooth and without delays

Seat was very comfortable

No food to buy

We were late leaving and missed our very tight connection at JFK. When we went to an agent we found we had been already rebooked on another flight through Detroit arriving 2.5 hours later than original. Our luggage was also rerouted to follow our flights and was there in Phoenix!

45 minutes is too tight a connection in JFK when you have to change terminals even if the flight were on time!

Tv on flight

Flight attendant skipped me for drinks

Actually not specific to JetBlue so will not give excellent rating to any airline. Charging $5 for headphones! Ridiculous.

free wifi. nice selection of channels and sirius radio.

the seats arent very comfortable. but the leg room is above average.

No turbulence smooth flight. Friendly pleasant pilot. Quickly landed parked and unloaded passengers.

Longest security line I've ever seen. I almost missed my flight though I was 3 hours early. Weird set up at departures. At gate warned flight overbookedso we were all stressed we may not even get seat though mine was booked months in advance. I was in zone 4 and they only allowed zones 1-3 to stow carry on items that we had to already lug around the airport for hours. I was forced to check my regulation sized bag in the passageway to the plane as well as everyone else in my zone. Economy seat especially tiny and cramped. Unpleasant flight attendents.

-Flight Departed On Time From Newark To Phoenix Sunday 1/3/2016. -Flight Arrived 30 Minutes Early In Phoenix AZ. -United A.L. Fight Staff Is 1st Rate!

-United Airlines Check In Procedure @ Terminal C Newark International, Bag Drop Off & Colridinated TSA Check In System Was OverCrowded, Seemed Un-Organized, And Inefficient! -United Airlines Would Be Better Served To Assign Two Ajirline Agents To Assisit United Passengers With Bag Drop Offs & Flight/Seat Assignmnets. -Also The Fact That United A.L. Charges $25.00 Additional For Each Bag Is Ridiculous! Just Build The Cost Into Each Ticket Peice. Southwest Airlines Is Ahead Of The Curve On This! That's One Reason Why Southwest Is So Successful'

Delayed flight by several hours for no apparent reason and then finally a cancellation. Later told there was no room on another flight for me to CLEARLY see room on another flight for purchase on the website. Second leg was extremely cold and asked attendent for a blanket only to be told no, there arent any when there were clearly unused blankets in first class.

Worse airline ever.

i was delayed first for 2 and a half hours in newark which changed to 4 hours and were told because of refueling. which made me miss my connecting flight in phoenix. then the new flight i was put on in phoenix i was rushed onto the plane only to sit and wait on it for another 2 hour before taking off. terrible experience

I had an empty seat next to me and was able to have some more comfort on the 5 hour flight

The flight was delayed twice, very frustrating as we were already arriving at midnight.

Nothing out of the common.

WiFi never worked. And again... Uncomfortable.

Departure and arrival right on time awesome

Flight crew is nice.

I'm a small to average sized woman and I had no room to move. It's the only airline that goes from Atlanta to Atlanic City so I have no choice. Oh and the 2 hour delay was aweful too. I understand these things happen but I never expect that in May.

i don't like that we didn't have a personal tv.

The plane ROCKED

The crew on this flight were very "eh", no smiles or anything, just handing coffee and snacks out to burdensome passengers

The flight had a 3+hour delay leaving New York and the connecting flight from Phoenix had another hour delay. The customer service rep on the phone did her best to help me but there was no way for me to get to my destination on time (I had given myself a 2.5 hour cushion.

Over 4 hours of delays made me miss my best friend's wedding rehearsal dinner-- and i was the best man. Completely unacceptable.

Stewardesses tried to make up for disastrous management mistakes. One customer service rep was helpful when Kiosk refused to give me boarding pass or seat assignment or pay for baggage check--ALL USING MY AMERICAN AIRLINES ADVANTAGE MASTERCARD!

Change of airports from EWR-Oak to JFK/SFO after I had printed boarding passes. Got call from AA but when I picked up, no one was on the line. Equipment prob, they said. I think it was two half full planes and they screwed the EWR passengers. Manhattan was in gridlock because of UN session. I discovered change when I arrived to check luggage curbside at EWR. 3 hours of stop and go traffic to get there. See other box re kiosk problems. Boarding pass didn't have my TSA FTN so had to go back. Could not check luggage curbside. Got seat in last row when I noticed boarding pass had no seat assignment. They lost my luggage at SFO. There's more, but...

Attendents were funny

People slamming seats crowded, disrespectful, loud $55 baggage fre is robbery

Crew was very nice and polite. And fight was good.

With Spirit you pretty much know what to expect.

Roomy seats

Indifferent service

The seats were pretty bad and the crew were not friendly enough

The flight was smooth and the crew was polite

I had a center seat. Person in the aisle a large male. I didn't like the boarding It didn't make sense

5 hour flight and only received drink and nuts. Very cold on board, but no blankets available except in first/business class. Very slow boarding process; took off 30 minutes late (flight was overbooked). No entertainment options.

Friendliness of flight crew; entertainment choices.

Food was poor for first class.

Ticket price was competitive.

No individual entertainment systems on the seat backs--4.5 hours is a long time to be sitting on a plane with only an overhead screen showing whatever movie the airline chose. Also, charging $125 for a carry-on pet that has to stay under the seat AND having it count towards as one of my two "free" carry-ons is ridiculous. The flight was delayed because one of the crew was late.