Find Deals on Flights from New York to Phoenix Sky Harbor Intl (NYC - PHX)

On time flight

Aircraft was Boeing 737, seats were small and uncomfortable. No personal entrainment. They did have a streaming entertainment option through in-flight wifi, but tou have to pay per movie and no complimentary program! Even Delta airline have a selection of complimentary in addition to premium paid options.

smooth flight and landing

plane was held on runway in NY for 90 minutes so we missed our connection. when we arrived the initial customer service person was very unhelpful and seemed spiteful. Because of the customer service person my fiance and I had to wait an additional hour to get our bags before we could leave the airport. We were provided a hotel and a flight home the next day and $200 credit, but this does not equate to lost wages, parking fees, food fees

Staff excellent

Everything else, space restrictive

The crew and pilot was very courteous.

The flight was delayed three times. It was two hours behind schedule. Then there was a delay in boarding, no entertainment on board unless you buy wifi or previously downloaded the united app to watch selected shows on your mobile device! Appalling to say the least! Whatever happened to the days when you get on an airplane and food and entertainment was a part of your ticket price! Another thing that bothered me was the fact that I had to pay $25 for my suitcase! Really United! Am I not allowed one piece of luggage? I don't like carry my bags around with me so now I have to pay to check it! Shouldn't that be the other way around! Charge for carry on luggage, it's such a hassle and also slows down boarding time, cases congestion in the hallway with everyone reaching for their luggage in the overhead bins! I can keep going, but what good is it gonna do. United airlines suck!

Actually not specific to JetBlue so will not give excellent rating to any airline. Charging $5 for headphones! Ridiculous.

free wifi. nice selection of channels and sirius radio.

the seats arent very comfortable. but the leg room is above average.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

I had made a mistake in booking my trip by spelling my last name wrong. I had lost it thinking it was their error and they were very accommodating with getting everything back on line.

Hot

On time with no problems

Great entertainment system and options. Updated seats and interior made flight enjoyable despite lack of space.

Lack of leg room, even for an economy seat.

Went smooth and without delays

Seat was very comfortable

No food to buy

No turbulence smooth flight. Friendly pleasant pilot. Quickly landed parked and unloaded passengers.

Longest security line I've ever seen. I almost missed my flight though I was 3 hours early. Weird set up at departures. At gate warned flight overbookedso we were all stressed we may not even get seat though mine was booked months in advance. I was in zone 4 and they only allowed zones 1-3 to stow carry on items that we had to already lug around the airport for hours. I was forced to check my regulation sized bag in the passageway to the plane as well as everyone else in my zone. Economy seat especially tiny and cramped. Unpleasant flight attendents.

-Flight Departed On Time From Newark To Phoenix Sunday 1/3/2016. -Flight Arrived 30 Minutes Early In Phoenix AZ. -United A.L. Fight Staff Is 1st Rate!

-United Airlines Check In Procedure @ Terminal C Newark International, Bag Drop Off & Colridinated TSA Check In System Was OverCrowded, Seemed Un-Organized, And Inefficient! -United Airlines Would Be Better Served To Assign Two Ajirline Agents To Assisit United Passengers With Bag Drop Offs & Flight/Seat Assignmnets. -Also The Fact That United A.L. Charges $25.00 Additional For Each Bag Is Ridiculous! Just Build The Cost Into Each Ticket Peice. Southwest Airlines Is Ahead Of The Curve On This! That's One Reason Why Southwest Is So Successful'

over one hour delay due to plane coming in late from boston.

Systems were down so they were just taking boarding passes at the gate, no room for carryon bags seemed really unprofessional boarding

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

I had an empty seat next to me and was able to have some more comfort on the 5 hour flight

The flight was delayed twice, very frustrating as we were already arriving at midnight.

Nothing out of the common.

WiFi never worked. And again... Uncomfortable.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

The flight was smooth and the crew was polite

I had a center seat. Person in the aisle a large male. I didn't like the boarding It didn't make sense

5 hour flight and only received drink and nuts. Very cold on board, but no blankets available except in first/business class. Very slow boarding process; took off 30 minutes late (flight was overbooked). No entertainment options.