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New York to London Heathrow Flight Information

Flights Arrive in London Heathrow
Flights Depart from New York
Flight Price $365
Airlines Icelandair, Air India, Air Canada, British Airways, Iberia, Finnair, United, Virgin Atlantic, Alitalia, Delta

Book cheap flights from New York to London Heathrow (round-trip)

Airports
Origin
New York
$530
only
$530
$365
only
$365
Newark
$365
only
$365
Newburgh
$417
only
$417
Destination
London
$365
only
$365
Tue, Oct 9
JFK
New York John F Kennedy Intl
LHR
London Heathrow
18h 50m
Wed, Oct 24
LHR
London Heathrow
JFK
New York John F Kennedy Intl
26h 50m
Trip: 16 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,588 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
CDG
KEF
Okay 5.6

Flight attendants are nice

Connecting flight was too tight and stressful. We had to change planes and both our flights through Iceland were late, making it a stressful experience. We expected to have 45-60 min and ended up with Not enough instruction about what to expect. Seemed that everyone around us had 20 min to get to next flight.

KEF
HAM
Good 6.3

Enough leg room for me in economy

English announcements generally difficult to understand.

ARN
KEF
Excellent 8.0

Great food

It was delayed which made the change of planes in Reykjavik stressful

BRU
KEF
Okay 4.6

The check-in process was horrible. It took over an hour to drop off our bags and get a boarding pass.

ZRH
KEF
Excellent 10.0

LOVED HAVING FREE MOVIES.

$5 CHARGE FOR CHEAP EAR PHONES.

Wed, Oct 17
SWF
Newburgh Stewart
LHR
London Heathrow
18h 50m
Tue, Oct 23
LHR
London Heathrow
SWF
Newburgh Stewart
15h 00m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Nov 7
EWR
Newark
LHR
London Heathrow
6h 50m
Mon, Nov 12
LHR
London Heathrow
EWR
Newark
8h 20m
Trip: 6 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 52 reviews
Boarding
6.7
Comfort
6.5
Crew
6.9
Entertainment
5.8
Food
6.5
EWR
LHR
Excellent 9.3

Beautiful new airplane with super friendly crew. I was catered to constantly. This with the fast pass to get through customs in under 5 min was wonderful. Highly highly reccomend.

Selection of movies for English speaking customers very limited compared to rivals.

EWR
LHR
Mediocre 3.0

Steward repeatedly woke me up on a red eye flight to offer me water when I was clearly sleeping and had a blanket over my head-- didn't seem to understand when I explained I'd "just like to sleep and didn't need anything, thank you." screens and headphone jack broken. Very difficult to understand folks on the hotline when I called to see if I could change my flight due to illness. Nice people, certainly-- super kind-- just really not up to snuff for a long haul.

EWR
LHR
Excellent 8.6

- Good time of day to fly (left midnight, arrived in London around noon) - the flight coincided with normal sleep time, so I arrived with very little jetlag. The aircraft (Boeing 787 Dreamliner) was well equipped, had ample luggage space and effective mood lighting. - Flight left on time and arrived early.

The aircraft could have been cleaned better.

EWR
LHR
Excellent 9.3

Great service, friendly staff, lovely flight.

One note - I selected a vegan meal and was told by the flight attendants that the meal served to me was vegan, however it unfortunately contained butter, milk, and other dairy products. The flight attendant apologized and was very friendly, but it would be great to double check vegan meals ahead of time.

EWR
LHR
Excellent 10.0

New flight with chargers for phones. Great food and comfortable seats.

Thu, Oct 18
EWR
Newark
LHR
London Heathrow
15h 05m
Sun, Oct 28
LHR
London Heathrow
EWR
Newark
19h 25m
Trip: 11 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 22,829 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YUL
ORD
Good 6.8

Connections to US destinations now require your checked in baggage to be processed before you can proceed to your connecting flights. The real problem is that this is no sign or communications describing this. Everyone is simply stopped in the corridor and told that they cannot proceed farther until their name comes up green on a monitor. Unfortunately the monitor switches displays so frequently that it is almost impossible to read. In addition to that it seems names do not always appear on the monitor unless you get your boarding pass scanned a the desk (this is not communicated to you unless you ask why your name is not on the monitor at all). People late for connecting flights (because of inbound flight delays) are required to wait without explanation sometimes needlessly if they don't have a checked bag. A nightmare if you're trying to make your connection. In addition once you've cleared that hurdle you need to go through security again (something we were unprepared for since we were already in the secure area. You then proceed to customs and then your connecting flight (if you haven't already missed it by then). Allow lots of time to get to your connecting flight, and ask to get you boarding pass scanned at that mysterious "checked bag" stop in the corridor.

YYZ
YVR
Excellent 8.6

Liked legroom in the emergency row and the quality of the new entertainment system.

YYZ
SFO
Excellent 10.0

Easy online check in and was able to pay for baggage at the same time. Staff friendly and helpful. Comfortable flight and decent food. A little late taking off but we still arrived at our destination on time.

MSP
YYZ
Mediocre 3.0

Air Canada sucks. Not only did they delay our flight by 2.5 hours, it took them nearly an hour to get our baggage claim!

YVR
YYZ
Good 6.3

Crew was fine.

Seats are so narrow you have to huddle to one side to avoid physical contact with large passengers seated next to you.

Sat, Dec 1
JFK
New York John F Kennedy Intl
LHR
London Heathrow
6h 55m
Sat, Dec 8
LHR
London Heathrow
JFK
New York John F Kennedy Intl
8h 10m
Trip: 8 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 306 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
JFK
LHR
Excellent 9.0

Comfy, but small seats. Good food, nice crew

Small, old, buggy entertainment screen. Seats very narrow

JFK
LHR
Mediocre 2.0

They cancel my flight the day before

JFK
LHR
Excellent 8.0

Very old entertainment system.

JFK
LHR
Mediocre 2.0

Notting

Everything

JFK
LHR
Mediocre 3.3

2 Hours delay I lost my connection it took like 10 more hours to get to my destination I finally got to my destination my luggage was misiing today is Tuesday July 24th and I’m still waiting no luggage and dress with the same clothes since Sunday

Sun, Sep 16
JFK
New York John F Kennedy Intl
LHR
London Heathrow
7h 05m
Sun, Sep 23
LHR
London Heathrow
JFK
New York John F Kennedy Intl
7h 59m
Trip: 8 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 17 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.7
Entertainment
7.0
Food
6.7
MAD
MIA
Mediocre 2.0

We never made it to this part of our flight because our Budapest to Madrid flight was canceled due to faulty AC system. We were boarded In Budapest and about two hours later they made as deplane after sitting in the hot plane for two hours. It was around 10 PM and no food was available at the airport, so I could not feed my four-year-old son .

ZAG
MAD
Excellent 8.0

Service was great

n/a

BOS
BCN
Excellent 9.6

Price

N/a

MAD
JFK
Mediocre 2.0

n/a

Awful. My departing city (ZAG) was unable to process tickets for my connecting flight. Upon arrival to (MAD) the gate agent was distributing tickets on a 1st name basis. Literally just handing out tickets without verifying IDs. Not all us PAX received a ticket and were instructed to go to the customer service desk, all the while boarding was ACTIVE at the gate. While at the customer service desk, Iberia showed little attention and/or urgency for us folks who did not have our connecting flight credentials. I finally received a hand-written ticket to board an international flight. My original seat selection was not honored. The overall flight experience was poor and NOT enjoyable.

LIM
MAD
Mediocre 3.0

IBERIA crew lacks manners & are simply not pleasant. Plane was delayed 2 hrs & crew only told publicly what the problem was about 30 mins after original departure time. Food has been reduced & of less quality. Entertainment system wasn't working & crew didn't seem to understand it's their problem to fix it. It finally worked 3 hrs into the flight.

Thu, Oct 4
JFK
New York John F Kennedy Intl
LHR
London Heathrow
7h 05m
Fri, Oct 12
LHR
London Heathrow
JFK
New York John F Kennedy Intl
7h 59m
Trip: 9 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 48 reviews
Overall
7.8
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
JFK
LHR
Good 6.0

Entertainment choices were good.

The flight attendants were noisy, walking back and forth, so it was hard to rest, more like stomping. Was not pleased with flight attendant who served me, was kinda cocky and not friendly, which spoiled the customer service experience. Not enough leg room, cramped. Wish they had decaf tea. Other than that we arrived safely, so I'm very appreciative.

JFK
LHR
Good 6.0

Did not have the special meal i requested

JFK
LHR
Okay 5.0

I have a BA - Gold card- BA lounge was good.

Comfort- Plans are Old, Entertainments is Worst. BAD BAD BAD.

JFK
LHR
Excellent 9.3

As always, BA did an excellent job with my evening flight from JFK to LHR. They were prompt, efficient and very helpful and although my flight was quite full, we left on time and had no issues in the air. I was very pleased with their service and especially as I paid such a low fare through Finn Air, I can't complain. This was a great option to utilise, rather than paying BA's more expensive fares. I would definitely go through this way again.

JFK
LHR
Excellent 10.0

Nice flight, plane was new so that was great. I was traveling alone and got upgraded to Premium Economy. Lovely!

Thu, Dec 13
LGA
New York LaGuardia
LHR
London Heathrow
11h 00m
Fri, Dec 28
LHR
London Heathrow
LGA
New York LaGuardia
16h 21m
Trip: 16 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 58,789 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
BRU
IAD
Excellent 10.0

Everything

EWR
MEX
Excellent 10.0

Everything was on time and on schedule.

No food.

CMH
IAD
Excellent 10.0

Agent at the gate

My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together.

IAD
SAV
Excellent 9.3

Agent at the gate

My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together. I had to use the restroom and the flight attendant seemed put out, and gave me a dirty look. She than ignored me and almost hit me with her cart.

ATL
DEN
Okay 5.6

The ease of boarding the plane.

I did not like that the gate changed and we were not notified by the gate operators, but we did receive a text message 20 minutes after the gate was changed.

Mon, Dec 24
LGA
New York LaGuardia
LHR
London Heathrow
16h 00m
Wed, Jan 9
LHR
London Heathrow
LGA
New York LaGuardia
11h 00m
Trip: 17 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1,212 reviews
Overall
8.0
Boarding
8.2
Comfort
7.7
Crew
8.5
Entertainment
7.9
Food
7.7
SEA
LHR
Good 7.0

Crew were great

Uncomfortable to sit for eight hours

BNE
POM
Excellent 8.0

While seats were close together (little knee space), the plane was 1/2 full, so lots of space in adjoining seats. Nice crew.

Delay in boarding - not clear why. Can never get the wireless entertainment system to work.

LAX
MEL
Okay 4.6

The food was okay

The gate was Jane without announcement

JFK
LHR
Excellent 9.6

Staff was very friendly, the plane was very clean. Loved the entire trip, except for our uncontrollable weather delay.

Nothing

EWR
LHR
Excellent 8.0

Loved the food and ambiance

The on air entertainment was surprisingly low quality

Sun, Oct 21
JFK
New York John F Kennedy Intl
LHR
London Heathrow
20h 09m
Tue, Oct 23
LHR
London Heathrow
JFK
New York John F Kennedy Intl
25h 50m
Trip: 3 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 1,107 reviews
Overall
7.1
Boarding
7.2
Comfort
6.9
Crew
7.5
Entertainment
5.9
Food
6.3
FCO
SCL
Excellent 8.0

Good flight

Too short time between the flights, almost lose the connecting flight.

TLV
FCO
Good 6.3

Crew was polite

Late departure

FCO
CTA
Okay 5.6

Boarding was late again, 25 minutes this time Seats are Too Tight

FCO
YYZ
Excellent 10.0

As expected. Crew was excellent.

FCO
TLV
Good 7.0

Crew was pleasant

Boarding started 20 minuets late

Sun, Dec 16
LGA
New York LaGuardia
LHR
London Heathrow
12h 01m
Sun, Dec 23
LHR
London Heathrow
LGA
New York LaGuardia
15h 05m
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 19,595 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
JFK
SJC
Excellent 8.0

Everything ran smoothly on this flight. No delays before, pleasant staff, great entertainment selection, okay food options, working equipment (e.g., tv in the headrest worked, seatbelts worked, lavatories were operational, etc.). This flight met all my expectations

The only hiccup was the wait time on the runway before take off. Not sure if that was the airport’s fault or the airline’s fault. We must have waited 45 minutes.

LGA
MSP
Excellent 8.0

The last time we flew Delta, we were underwhelmed. Our flight was delayed several hours and there was nothing exceptional about it when it did finally leave. That was 5 years ago, and there's been a lot of changes. There I'd now in-flight entertainment, reasonably comfortable seats, and everything was on time.

Virtually no food options.

CUN
ATL
Mediocre 2.0

The schedule was not good and I was needed to take later flight than I ordered.

LGA
TYS
Good 6.8

Although we ended up being stuck on the plane for 2 hours prior to take off due to high volume, weather and as the pilot put it, "possible military activity" the crew kept us informed every step of the way. There was one flight attendant in particular who was so full of energy and made the unfortunate circumstances not so bad. She entertained us and kept us in the loop the entire time as did the pilots. It made the 2 hours not feel so bad which was appreciated.

That we were delayed on the plane for two hours on a small plane but I know it was out of their control.

SFO
DTW
Okay 4.6

The flight attendants were very kind and hoped to make up for the pilot’s negligence.

Boarding was weird with a lack of overhead bins and then the pilot was inconsistent with updates to safety issues. We were delayed by an hour and twenty mins and then had to wait on the tarmac for another plane to leave the gate. Feels like I wasted two hours in limbo.

Sun, Dec 16
EWR
Newark
LHR
London Heathrow
19h 00m
Wed, Jan 9
LHR
London Heathrow
EWR
Newark
26h 50m
Trip: 25 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,588 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
LHR
KEF
Excellent 8.0

Flight itself was fine.

Boarding was late, as were all the other Icelandair flights I took on this trip.

ARN
KEF
Excellent 8.0

Great food

It was delayed which made the change of planes in Reykjavik stressful

KEF
LHR
Excellent 8.0

Flight itself was fine.

Reykjavik Airport is a joke. Totally disorganized. Not enough seats to sit in and wait. Many passengers were sitting on the floor. Extremely long lines for people waiting to board their flights. Mass confusion. Food court required people to show their boarding passes in order to purchase food. People learned this after they got up to the cash register to pay for their food. Again, huge confusion. Ridiculous way to treat people.

BRU
KEF
Okay 4.6

The check-in process was horrible. It took over an hour to drop off our bags and get a boarding pass.

KEF
MSP
Excellent 10.0

Nice fast in and out process. Good duty free shop

Smallish seats

Sun, Dec 16
JFK
New York John F Kennedy Intl
LHR
London Heathrow
19h 00m
Wed, Jan 9
LHR
London Heathrow
JFK
New York John F Kennedy Intl
26h 50m
Trip: 25 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,588 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
DUB
KEF
Good 7.0

A Neal should be included in such a long flight.

OSL
KEF
Good 7.6

Crew and food was nice If you are a Saga class passenger like my wife and I left something to be desired

Boarding procee in Iceland for Saga class means you get called up first to wait in line for bus to plane. There you wait for others to check in the gate. Then you proceed to board the bus. Saga class was with everyone. By the time we got on board waiting to climb the stairs we were soaked from the rain. Our bags were marked priority yet to our dismay it took 20 minutes for our bags to come on the carosill after others started getting there bags. Glad We had those priority stickers as we were clearly in the last of the bunch. 0

CDG
KEF
Okay 5.6

Flight attendants are nice

Connecting flight was too tight and stressful. We had to change planes and both our flights through Iceland were late, making it a stressful experience. We expected to have 45-60 min and ended up with Not enough instruction about what to expect. Seemed that everyone around us had 20 min to get to next flight.

KEF
HAM
Good 6.3

Enough leg room for me in economy

English announcements generally difficult to understand.

KEF
MCI
Excellent 10.0

FREE MOVIES. STAFF WAS VERY FRIENDLY & HELPFUL & PROVIDED PLENTY OF GOOD WATER THROUGHOUT THE FLIGHT. PLANE WAS COMFORTABLE & VERY CLEAN. LOVE ICELANDAIR.

NO MEAL INCLUDED WITHOUT EXTRA COST. $5 FEE FOR CHEAP EAR PHONES. THANK GOODNESS I REMEMBERED TO BRING MY OWN.

Sun, Sep 23
SWF
Newburgh Stewart
LHR
London Heathrow
21h 00m
Tue, Oct 9
LHR
London Heathrow
SWF
Newburgh Stewart
20h 50m
Trip: 17 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Dec 5
JFK
New York John F Kennedy Intl
LHR
London Heathrow
19h 00m
Tue, Dec 11
LHR
London Heathrow
JFK
New York John F Kennedy Intl
26h 50m
Trip: 7 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,588 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
IAD
Excellent 8.0

They waited for us since the connecting flight left very little time to make the change.

I wish the business class seats were not so high. My feet did not touch the floor and that was not comfortable.

DUB
KEF
Good 7.0

A Neal should be included in such a long flight.

OSL
KEF
Good 7.6

Pleasant crew

My wife and I wen business class called Saga class we have flown first class on other airlines and know the drill. In this case we were wrong The Saga class passengers were in line when we were told we would need to wait for 55 members of a high school soccer team to board. Did not have a lot of time to settle in Saga class once they were on

OSL
KEF
Good 7.6

Crew and food was nice If you are a Saga class passenger like my wife and I left something to be desired

Boarding procee in Iceland for Saga class means you get called up first to wait in line for bus to plane. There you wait for others to check in the gate. Then you proceed to board the bus. Saga class was with everyone. By the time we got on board waiting to climb the stairs we were soaked from the rain. Our bags were marked priority yet to our dismay it took 20 minutes for our bags to come on the carosill after others started getting there bags. Glad We had those priority stickers as we were clearly in the last of the bunch. 0

KEF
MCI
Excellent 10.0

FREE MOVIES. STAFF WAS VERY FRIENDLY & HELPFUL & PROVIDED PLENTY OF GOOD WATER THROUGHOUT THE FLIGHT. PLANE WAS COMFORTABLE & VERY CLEAN. LOVE ICELANDAIR.

NO MEAL INCLUDED WITHOUT EXTRA COST. $5 FEE FOR CHEAP EAR PHONES. THANK GOODNESS I REMEMBERED TO BRING MY OWN.

Fri, Nov 9
EWR
Newark
LHR
London Heathrow
6h 50m
Wed, Nov 14
LHR
London Heathrow
EWR
Newark
8h 20m
Trip: 6 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 52 reviews
Boarding
6.7
Comfort
6.5
Crew
6.9
Entertainment
5.8
Food
6.5
EWR
LHR
Excellent 8.0

Everything was smooth sailing and even landed 45 minutes early into London. Service was good and no complaints.

Not a huge selection of movies in the in-flight entertainment but enough to get through the flight!

EWR
LHR
Okay 4.0

The entertainment was pretty good. Megar selection, but good quaility. The flight was on time. The leg room was pretty good and the seats reclined back far.

-food was poor: too spicy, stale bread. Breakfast was also stale. -the flight attendant ignored my call button request, even cancelled it twice before coming over. Then rolled his eyes at my request for a pillow. -They fumigated the cabin. I'm not kidding. They popped these aerosol canisters and walked around the cabin. I have no idea why. The flight was from NYC to London Heathrow. This was unpleasant to say the least. -since it's a cheap airline, the clientele was as to be expected. Some guy jumped in the lavatory in front of me after I waited 20 mins. The boarding process was like the line for the lifeboats on the titanic. -they played some traditional Indian music during landing. I understand it's AirIndia, but if I wanted music playing I'd have put it on myself. It seemed intrusive and strange. -they "misplaced" our luggage. It didn't come out of the carousel. Bags claim said it's "somewhere in the airport". Myself and about 30 people waited 40 mins for them to find our bags. At least they didn't go with the connecting flight to India? -we deplaned on the tarmac and took buses to the terminal. Once there, AirIndia staff asked us to produce our bording passes again. One women said she threw hers away, since we were already off the plane. They yelled at her saying it made "it" easier for them to process. I have no idea why they needed to see them once we were at our destination.

EWR
LHR
Excellent 9.3

Great service, friendly staff, lovely flight.

One note - I selected a vegan meal and was told by the flight attendants that the meal served to me was vegan, however it unfortunately contained butter, milk, and other dairy products. The flight attendant apologized and was very friendly, but it would be great to double check vegan meals ahead of time.

EWR
LHR
Good 6.3

Food not good at all

EWR
LHR
Okay 4.6

787 is a great airplane.

Entertainment system at my seat was not functioning and crew could do nothing about it. Crew was not particularly friendly or respectful of my preference to sleep.

Thu, Nov 8
SWF
Newburgh Stewart
LHR
London Heathrow
21h 00m
Thu, Nov 15
LHR
London Heathrow
SWF
Newburgh Stewart
16h 05m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Dec 5
EWR
Newark
LHR
London Heathrow
19h 00m
Tue, Dec 11
LHR
London Heathrow
EWR
Newark
26h 50m
Trip: 7 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,588 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
MSP
Excellent 10.0

Nice fast in and out process. Good duty free shop

Smallish seats

ARN
KEF
Excellent 8.0

Great food

It was delayed which made the change of planes in Reykjavik stressful

OSL
KEF
Good 7.6

Crew and food was nice If you are a Saga class passenger like my wife and I left something to be desired

Boarding procee in Iceland for Saga class means you get called up first to wait in line for bus to plane. There you wait for others to check in the gate. Then you proceed to board the bus. Saga class was with everyone. By the time we got on board waiting to climb the stairs we were soaked from the rain. Our bags were marked priority yet to our dismay it took 20 minutes for our bags to come on the carosill after others started getting there bags. Glad We had those priority stickers as we were clearly in the last of the bunch. 0

OSL
KEF
Good 7.6

Pleasant crew

My wife and I wen business class called Saga class we have flown first class on other airlines and know the drill. In this case we were wrong The Saga class passengers were in line when we were told we would need to wait for 55 members of a high school soccer team to board. Did not have a lot of time to settle in Saga class once they were on

KEF
MCI
Excellent 10.0

FREE MOVIES. STAFF WAS VERY FRIENDLY & HELPFUL & PROVIDED PLENTY OF GOOD WATER THROUGHOUT THE FLIGHT. PLANE WAS COMFORTABLE & VERY CLEAN. LOVE ICELANDAIR.

NO MEAL INCLUDED WITHOUT EXTRA COST. $5 FEE FOR CHEAP EAR PHONES. THANK GOODNESS I REMEMBERED TO BRING MY OWN.

Mon, Oct 1
EWR
Newark
LHR
London Heathrow
6h 45m
Fri, Oct 12
LHR
London Heathrow
EWR
Newark
7h 30m
Trip: 12 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 52 reviews
Boarding
6.7
Comfort
6.5
Crew
6.9
Entertainment
5.8
Food
6.5
EWR
LHR
Excellent 8.0

The crew were very friendly and helpful. I paid $25 extra (which isn't much at all) for an exit row and it was as comfortable as it could have been in economy. I got to my destination safely and on time which is most important.

I wasn't able to keep the screen for the entertainment system up (I had no seats in front of me so the screen was on an arm) so I could not use the entertainment system. If I had been able to use it, I usually prefer using the audio part of the system and I noticed that only Indian music was available. It would be nice if some western music was also offered.

EWR
LHR
Excellent 10.0

New flight with chargers for phones. Great food and comfortable seats.

EWR
LHR
Okay 4.0

The entertainment was pretty good. Megar selection, but good quaility. The flight was on time. The leg room was pretty good and the seats reclined back far.

-food was poor: too spicy, stale bread. Breakfast was also stale. -the flight attendant ignored my call button request, even cancelled it twice before coming over. Then rolled his eyes at my request for a pillow. -They fumigated the cabin. I'm not kidding. They popped these aerosol canisters and walked around the cabin. I have no idea why. The flight was from NYC to London Heathrow. This was unpleasant to say the least. -since it's a cheap airline, the clientele was as to be expected. Some guy jumped in the lavatory in front of me after I waited 20 mins. The boarding process was like the line for the lifeboats on the titanic. -they played some traditional Indian music during landing. I understand it's AirIndia, but if I wanted music playing I'd have put it on myself. It seemed intrusive and strange. -they "misplaced" our luggage. It didn't come out of the carousel. Bags claim said it's "somewhere in the airport". Myself and about 30 people waited 40 mins for them to find our bags. At least they didn't go with the connecting flight to India? -we deplaned on the tarmac and took buses to the terminal. Once there, AirIndia staff asked us to produce our bording passes again. One women said she threw hers away, since we were already off the plane. They yelled at her saying it made "it" easier for them to process. I have no idea why they needed to see them once we were at our destination.

EWR
LHR
Okay 4.6

787 is a great airplane.

Entertainment system at my seat was not functioning and crew could do nothing about it. Crew was not particularly friendly or respectful of my preference to sleep.

EWR
LHR
Good 7.3

Plane staff were very nice. Food & red wine were both very comfy. Loved that they supplied pillows & a nice blanket! The top halves of the seats were very comfy – the same cannot be said for the bottom.

Was upsetting that the entertainment consoles did not work for virtually all of the flight, and even when they were the content that I wanted to watch 'could not be loaded' for some reason.

Sun, Oct 21
LGA
New York LaGuardia
LHR
London Heathrow
9h 55m
Sun, Oct 28
LHR
London Heathrow
LGA
New York LaGuardia
18h 39m
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 22,829 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YUL
ORD
Good 6.8

Connections to US destinations now require your checked in baggage to be processed before you can proceed to your connecting flights. The real problem is that this is no sign or communications describing this. Everyone is simply stopped in the corridor and told that they cannot proceed farther until their name comes up green on a monitor. Unfortunately the monitor switches displays so frequently that it is almost impossible to read. In addition to that it seems names do not always appear on the monitor unless you get your boarding pass scanned a the desk (this is not communicated to you unless you ask why your name is not on the monitor at all). People late for connecting flights (because of inbound flight delays) are required to wait without explanation sometimes needlessly if they don't have a checked bag. A nightmare if you're trying to make your connection. In addition once you've cleared that hurdle you need to go through security again (something we were unprepared for since we were already in the secure area. You then proceed to customs and then your connecting flight (if you haven't already missed it by then). Allow lots of time to get to your connecting flight, and ask to get you boarding pass scanned at that mysterious "checked bag" stop in the corridor.

YYZ
SFO
Mediocre 2.0

For the second time I traveled with Air Canada there was a 4 hour delay in Toronto. I will not be traveling with Air Canada ever again

YYZ
YVR
Excellent 8.6

Liked legroom in the emergency row and the quality of the new entertainment system.

YVR
LAX
Okay 5.0

I find Air Canada is often delayed and this flight was no exception. We took off two hours later than our scheduled departure.

Delayed by two hours.

YYC
YYZ
Excellent 10.0

The stewardess was top-notch, professional and friendly

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