Find Cheap Flights from New York to London Heathrow (NYC - LHR)

Never going on an American airline again!

Nothing

Don't count on making meetings and connections if your taking Air India

Gate area was cramped and a little chaotic

Comfortable seats and boarding was quick.

No air control when we got hot, the stewardess was too efficient and kept taking our drinks, you have to pay for food and teh in flight movie wasn't over by the time the flight was over so I didn't get ro see the whole movie.

Great films and no turbulence!

Too little space for stretching out and salty food.

Seats, entertainment

My seat area was very limited

Nice new plane

Seats too narrow

Average flight to get you where you want to go. That's it.

Rude air hostess. Very poor customer relations. Very poor.

Drinks trolley too slow, considering passengers on most European flights are paying for their drinks. Quick drinks trolley with the food trolley coming along behind would be much better, and a lot more happy passengers, One and a half hours,approx., from take-off when the food and drinks trolley, from the front, reached Row 10. Not good Willie!

You should board by seat numbers on European flights. Aisles too narrow on 320's (and equivalent), with passengers putting quite large carry-on luggage in the overhead lockers and slowing everything down plus discomfort to passengers already seated. Otherwise a very pleasant an enjoyable flight. when the doors closed.

cheap(?)

everything - absolutely no frills

The food was good, the service was excellent, and we had achance to sleep.

Nothing

The service in Lester b Pearson airport was unprofessional and sub standard by your employee Manija Anwarzada and her shift workers. They did not help me when I missed my flight to Pittsburgh because of our late arrival from Frankfurt. She and the others were not there to assist and help stranded passengers. In fact a couple of the staff were on cell phones and not helping passengers. She finally told us we had to go downstairs to the hall since her counter was closing. After traveling from Algiers to Frankfurt then on to Canada it was a terrible way to end the day. These emoyess made a very long day even longer. I will never fly Air Canada again. I will say once I got through customs there were more professional people who did at least get me a hotel room. Your employee has left a very bad taste in my mouth for Air Canada!

Not much

We paid cash for business class seats on this flight and they were terrible seats. They were NOT business class, they did not recline and there was no leg room. Nothing offered to drink upon boarding. All they did was take economy class seats, three wide, and put a thing on the middle seat to hold drinks. It was terrible and we will avoid Lufthansa in the future, and we travel a lot.

Free dinner in lounge before flight; fully reclining seats; pleasant staff

Food okay

I had to go and get food for my vegan friend. Seats were so tight I could hardly move or rest.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

The seating was tight. They never loaded my luggage. It took them 3 days to get it to me, over 48 hrs after reaching my destination. Absolutely unacceptable. Our experience with One World airlines in the past year has been terrible--Anerican, AirBerlin, and now British Air/Iberia. It looks like we will be going only Sta Alliance or independent airlines in the future

Nothing.

Good entertainment provision. Good complimentary meals provided.

Cold air temperature.

The inside of the plane felt 50 years old. Completely uncomfortable.

United made this a very comfortable flight! Boarding was quick, flight attendants (especially Adrian!) were very kind and went out of their way to make sure passengers were comfortable. I will definitely fly United for future international flights!

Lunch served before 11am EST, right after snack and drink service.

The screen from the front row was loose and fell on my leg which was painful. I felt I was treated as if it were my fault!

Flight left on time and boarding was fast.

The bathroom was disgusting, with puddles and papers all over the floor, the carpets around the seats were dingy, an there was garbage around the plane.

The crew was excellent, never heard a negative comment. Helpful and courteous. Flight was delayed from Amsterdam, but did not cause a problem with our connection at Iceland.

Very crowded and disorganized at Amsterdam. More of an issue with both airports lack of people capacity than Icelandair operations.

I like the route going through Reykjavik so that we can avoid New York and Chicago connections.

No food servedl

Everything

great flight

Attentive crew!

The food selection is just horrid.

On board services

The leg room was terrible