Daily cleaning, installation of cabin HEPA filters on flights from New York to Reagan Washington National Airport
American Airlines, JetBlue and Delta have all waived their change and cancellation fees on flights from New York to Washington Reagan-National. Confirm policies on booking site.
LATAM Airlines and Alitalia do not allow booking a middle seat on flights from New York to Washington Reagan-National.
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Scores according to KAYAK customer reviews
Pros: "Some of the crew was decent others seemed annoyed they were doing their job."
Cons: "Some of the crew was decent others seemed annoyed they were doing their job. Two of the employees serving the cabin could use an attitude adjustment. The crew was late in getting food out but for a four hour flight there is no value in flying anymore. Airlines are just trying to rake in as much money as possible. When are they going to be responsible for everyone getting sick like cruise ships are? They should hand out masks and sanitizer because airlines are one of the dirtiest public spaces that there is! Show up late and barely clean the plane between its third or fourth leg of the day."
Cons: "JetBlue is awful. TVs don’t work. Staff isn’t friendly"
Cons: "Multiple delays and changing of gates. Sitting on the tarmac waiting to deplane for longer than communicated by pilot."
Pros: "The crew was ok."
Cons: "We wait too much, at least someone should have told the reasons for the waiting."
Cons: "Would like JB to provide reading material."
Pros: "so easy. thank you for having Starbucks in the DCA and BOS terminals. got text msgs about delays and all smooth!"
Cons: "Need more vegan food options"
Pros: "Wonderful service; very helpful with wheelchair assist from arrival at check-in to getting on and off the plane. Pleasant staff all around. Thank you."
Pros: "The quality of the JetBlue team was the best I have experienced in years on ANY airline, domestic or international!"
Cons: "Nothing, it could not have gone better."
Cons: "Too late"
Pros: "See above"
Cons: "Nothing to speak of."
Pros: "Everything was smooth and went as desired. All staff pleasant and helpful. Kept informed every step of the way. Airplane comfy and clean."
Cons: "It was great. I slept and did not partake in any hospitality."
Cons: "The delay"
Pros: "Landed much earlier than expected!"
Pros: "The pilot made up time after taking off late, the coffe and popcorn was good"
Cons: "The cabin crew seemed to do nothing but try and sell you stuff from blankets, credit cards, lunch boxes they spent a lot of the flight just trying to get you to buy stuff. When we landed we landed so fast the pilot had to brake very hard that life jackets came out of the pockets under the seats."
Pros: "It was all good."
Pros: "On time and pleasant"
Cons: "Delays, changed departure gates. Getting used to this on most airlines these days. Was hoping JetBlue"
Cons: "The plane was miserably cold, with tempuratures dipping well into the 50s on the aircraft. I was shivering and sneezing the entire time, guests in the row in front of my had their leather jackets over their faces. Air was pummeling me in the window seat. It was the most miserable 2 hours on a plane I have ever experienced, and I have been on thousands. I would highly reconsider the tempuratures on the plane seeing as that this could severely sicken children and elderly. I have never experienced this before."
Pros: "On time and the comfort of legs room"
Pros: "I had 2 hours of napping which was very much needed."
Pros: "Left on time, arrived early. No disruptions. Nothing else to say' all good."
Pros: "Even though I think of JetBlue as a economy carrier, it still felt very professional. It seemed more professional and less stressed than any carrier I have used of late, particularly through the boarding process."
Cons: "The boarding was a shitshow because nothing was done to prevent people from taking all of the overhead compartment room, so by the time my group boarded, there was no room. But, people were still trying and so that backed the line way up from 1/2 way into the plane all the way out the plane and IN SPITE OF MY REPEATED ATTEMPTS TO GET THE FLIGHT CREW TO ASSIST AND CLEAN UP THIS PILE OF HUMANITY, THEY DID NOTHING!!! They forced me to gate checked my carry on bag (no checked bag) and did not tell me I would not get it back AT the plane and had to go out through security to get it at the baggage claim and come back in through security and because of that incompetence I MISSED MY CONNECTION AND WAS STRANDED IN FLL OVERNIGHT. After the front desk continuously trying to explain to me how it was my fault some how, I HAD TO PURCHASE A SEPARATE TICKET ON A DIFFERENT AIRLINE OUT OF MIA AT 5AM TO MAKE THE WEDDING!!!! This is beyond unacceptable and as someone that travels for work and stays roughly 100 nights a year in hotels, I WILL NEVER ALLOW YOUR COMPANY TO BE ABLE TO PUT ME IN THIS SITUATION AGAIN!!!!"
Cons: "Gum in my seat, no food or drink served,"
Pros: "The terminal"
Pros: "All went well. No issues whatsoever even with the cold weather and snow all over the eastern seaboard."
Pros: "Yes, excelente"
Pros: "Efficient crew charge"
Cons: "Charge for earphones"
Pros: "Service was great, smooth landing. Great songs and communication by pilot and captain"
Pros: "Flight was on time. Got to my destination ahead of schedule. Great work."
Pros: "The way their. Staff treated the customers."
Pros: "On time. Very organized. Great price."
Pros: "The staff were sweet and knowledgeable."
Cons: "Due to hurricane Irma, people are flooding out of Florida like rats on a sinking ship. So, the security checkpoint is an absolute mess. Meanwhile, the trains at MCO are malfunctioning badly as they chaotically try to replace them. The boarding agent acknowledged these issues as she explained to me and 5 other people that we couldn't get on the plane that wasn't scheduled to leave for 12 more minutes. Finally, thank God, a supervisor arrived and called the captain of the plane who subsequently let us board. Completely unnecessary situation. Very disappointed."
Pros: "Comfort Price"
Pros: "very accommodating pilot during 2 hour wait on tarmac"
Cons: "reading lite not working"
Pros: "Wheelchair service and an offer to put me closer. To the front ."
Pros: "Very spacious."
Cons: "Terrible flight experience from delta"
Cons: "The DCA airport was having some problem. 1.5 hours late. Not very good."
Pros: "Reliable Airline - on time - kept up to date on flight timing - Great crews."
Cons: "Good stuff."
Cons: "An officious crew who said they had a 'seat belt detector' to tell if people's seatbelts were fastened. A late flight... with lies about the reason for the delay."
Pros: "No delays. Easy boarding."
Pros: "Internet access. Waiting area at JFK with charging stations for every seat and a tablet to order food & drink."
Cons: "Issues with connecting flights so had to sit in different place, seat was broken"
Pros: "Flight attendants were great! We had rough weather for the entire flight, and they handled everything great"
Pros: "Yeah...spacious leg rooms."
Cons: "Too bumpy landing at Jackson."
Pros: "Crew was good"
Cons: "No idea why there was over a two hour delay."
Pros: "We were able to fly standby on our original 2:30p flight but had to return to DCA for checked baggages later that day"
Cons: "Connecting flight from JFK to DCA was moved from approx 2:30p to nearly 8p, making our layover 7+ hours, as opposed to 1-2 hours. No reason for this change was provided. Delta crew member in JFK was rude and unhelpful. The second agent (who ultimately booked our standby tickets for our original connecting flight) was more pleasant."
Pros: "The service, free entertainment."
Pros: "Early boarding for Seniors"
Cons: "Limited food"
Pros: "Crew was excellent, pilots informative, and a very smooth and on time departure and arrival!"
Cons: "Sitting in the last row where my seat didn’t recline and it was loud and no window. It was claustrophobic!"
Cons: "To many screaming kids"
Cons: "There was no rhyme nor reason for who boarded first"
Pros: "Landed safely."
Cons: "Late departure. Almost missed connection. Even though we planned a decent amount of time between flights. Always something causing delays when we leave from Newark."
Pros: "The free small meals are a nice touch. Everything was great. The flight was on time and lived up to my expectations for the best US airline."
Cons: "One of the flight attendants didn’t seem super happy. Not much to complain about on this flight."
Pros: "Thanks to Angel in the ATL airport who helped ensure I had a more comfortable flight. He was very kind and I appreciated his help."
Cons: "Disgusting smell to urine and else. It was a two-hour bad experience"
Cons: "Our flight was changed/delayed because of smoke detector problems!! We lost a whole day on the trip and we are very upset"
Cons: "Delta is terrible!!! $100 extra for everything!!! Terrible!!"
Pros: "The movie availability was very much appreciated."
Cons: "Although my TSA Pre check number was on my flight coming into Atlanta, it wss not on my fight leaving Atlanta. That caused me to arrive at my gate 5 mins before boarding time and prevented me from having time to eat breakfast before my flight."
Pros: "Easy boarding, not a full flight, had plenty of room to stretch out, friendly flight crew, extra snacks!"
Cons: "Not much to say I didn't like, few problems with in-flight WiFi but otherwise good."
Cons: "Being late"
Cons: "the short connection screwed me"
Pros: "The boarding didn’t take long at all. The staff and crew were very pleasant and polite. Everything was done in a timely manner."
Cons: "Well you get what you pay for so I’m not really complaining here. The economy seating was a bit cramped. I’m 6 foot and it was not comfortable for me. I can only imagine how it eould be for people taller and bigger than me. Flight was too short for meas. Snacks were good though."
Cons: "No check in to Minsk from Paris"
Pros: "Allowed Pre boarding of infant (which American no longer does), complimentary food, entertainment on domestic flight, and friendly staff. Delta is upping the game!"
Cons: "No entertainment. Wifi didn't work."
Cons: "no access to sky club"
Pros: "I flew with Delta"
Cons: "Your information was Aeroméxico"
Pros: "On time"
Pros: "left on time - landed early. Gate checked my luggage for me."
Pros: "Friendly crew"
Cons: "The cost of the ticket"
Pros: "once we left Ewr everything went smooth"
Cons: "Late taking off. had to hurry to catch final leg"
Cons: "Super small plane"
Cons: "Cancelled my flight then re-booked me for the next day; was able to then find a flight same day but 7 hours later. That then was delayed another 4 hours and I had to buy a rental car to drive home instead. Thus far they have been unresponsive in getting me a refund for my travel. Don't fly Delta."
Pros: "Both flights landed early. Flight attendants were excellent and very helpful."
Cons: "Small plane to Minneapolis with one bathroom and the flight to sna didn't have my request for a gluten free meal."
Pros: "Crew was very friendly. Embarked and disembarked quickly. Flight arrived early"
Cons: "Everything was great"
Cons: "Too many boarding calls for different levels of service."
Pros: "delayed. equipment failure."
Pros: "The airplane"
Cons: "Poor food"
Pros: "Timely departure."
Cons: "My daughter was traveling alone (as a college freshman) for the second time and her bag was overweight. The counter agent was impatient with her and made her feel embarrassed"
Pros: "The Delta staff at the Marine terminal at La Guardia were fantastic and saved the staff that re-issued tickets at JFK."
Cons: "5 minutes until boarding at JFK we were told to transfer gates; upon arriving by shuttle to the new gate, passengers were informed the aircraft was downsized and 20 people needed to be bumped. I volunteered since I had a flexible schedule so Delta re-issued me a ticket at 9am JFK for a 10am flight out of La Guardia. I trusted them I'd make it in time and they said they called taxis for us so we left to go catch them. Actually, no taxis were to be found so we had to call our own and were significantly delayed. I was in the first group of 5 people to be re-issued and arrive at La Guardia. Everyone else bolted but my new boarding pass didn't work and they actually didn't properly re-issue my ticket as I had been booked as leg 3 of my international flight from Malaysia. After they called three different departments including China they were able to print my ticket at 9:54am so I sprinted through the security and to my gate and was able to somehow make the flight as they were closing the door. However probably 14 or so of the original bumped passengers definitely didn't make it."
Pros: "Quick flight"
Cons: "The seats are uncomfortable and cramped"
Pros: "At washing D.C. , soon I've get off the plane and ask to one of crews at gate 36.that lady didn't know what time is for next connecting flight for going to Columbus Ohio. She keep saying I don't know when ? What time to leave.why it's so late to connect next Flt. That answer doesn't give me a clue made me a frustrated. I do not use any more the connecting Flight in the future."
Cons: "The attendants attitude."
Cons: "Seat was very hard and uncomfortable"
Pros: "Comfy seat, great entertainment options"
Cons: "Red-booked from cancelled flight. On this leg they neglected to give me a boarding pass on app and gate agent was irtitated that I didnt have one. On flight; fidgety person in front of mr was in annoyingly squeaky chair. I was told I could not switch seats because of weight balance (I'm 135 lbs)."
Pros: "The seat wasn’t very comfortable"
Cons: "Wifi didn’t work."
Cons: "Nothing, great job"
Pros: "Good crew"
Cons: "Delays and made to check bag"
Pros: "Arrived on time"
Pros: "All the crew were pleasant"
Cons: "There was a delay but we weren’t well informed"
Pros: "It was quick."
Cons: "Flying these days is no better than taking a local bus."
Pros: "On time departure and arrival."
Cons: "Hard landing!"
Pros: "On time and quick boarding."
Pros: "The fight was fantastic."
Cons: "Baggage claim took an hour"
Cons: "Baggage lost."
Pros: "Service top notch"
Cons: "Take off and landing were awful. I fly a lot and this was pretty badly flown."
Cons: "Cramped seats, no great snacks"
Pros: "Great crew. So friendly and accommodating."
Pros: "On time flight. Early arrival."
Cons: "Seated in first class but the arm of the seat was broken."
Cons: "New cheap fare is honestly offensive trash."
Cons: "Flighr got delayed resting in connecting flight missing, AA didnt bother to comp the 6 hours of waiting by providing a hotel. Instead AA pretended to give a discount for a Hyatt which would end up costing 100 usd anyway, the same peice for hotels in that area anyone can fond on hotwire for 4+ hotels. Bad customer service, bad expectations management."
Cons: "Never enough leg room!"
Pros: "Flight was quick, seamless, on-time, and comfortable. WiFi available. Arrived 10 minutes early. Recommend the shuttle because if you don't get one flight, they'll get you on the next. These days, the shuttle is more dependable than Amtrak."
Cons: "Would appreciate a USB port or an outlet."
Pros: "Small airport"
Cons: "Service and flexibility, needed to call online for assistance"
Cons: "No priority boarding for people with babies and toddlers"
Cons: "It's AA, never again"
Pros: "Pulled from get on time. Short hold on runway. Easy landing."
Cons: "Still arriving in Washington where we have no gate. Being on time stinks because you still sit on runway. AT the destination. I would focus on quicker turn around and less accommodation of highly variable flight times in tight NE corridor"
Pros: "Excellent aircraft. EJR190. Not big but very comfortable aircraft. AA has decided to give actual leg room. Nice experience even in the back of the aircraft."
Cons: "AA needs to work on boarding logistics at LaGuardia. It's confusing to have to shuttle across the tarmac to another terminal. If the flight times had been closer I would not have arrived in time to board."
Pros: "It is good"
Pros: "This time every thing excellent"
Cons: "No tv on seat. Those dumb comedy tv show"
Pros: "Quick flight."
Cons: "Busy flight"
Pros: "Not applicable"
Cons: "No tv/movies."
Cons: "Good service ! Window seat!"
Cons: "It was a headache!"
Pros: "Easy connections"
Cons: "When the pilot took off at LGA he said "everyone here is trying to take off at the same time" so we'd be delayed by 30 min. Not once was there a mention of any other reason. By the time we got to DC I had JUST missed my connecting flight. It was listed nowhere on the departures screen and I realized I had to take an outdoor bus to the other half of the "c" terminal which was very confusing. I got there and had missed the connecting flight and stand in line for 20 min for someone to tell me that I would be stuck in DC overnight. At this point rain had started pouring and they told me that because my mishap was due to weather they would provide no meal or hotel voucher. Weather was not the issue and I was stuck in DC overnight by myself and not compensated for hotels or meals."
Pros: "Not enough luggage space for regular number of passengers on board"
Pros: "I appreciated the service and attention. I got to the airport early and was given the option to take the earlier flight to DC"
Cons: "There is no inflight entertainment"
Pros: "All great."
Pros: "Really smooth flight. Landing and take off were comfortable, and seats were spacey."
Cons: "Lady flight attendant could've smiled. Found myself hoping that all is well with her."
Cons: "Everything. My booking confirmation was with United Airlines only to get to the airport to find that they had subcontracted the flight to a budget airline. Eurowings. The food very substandard. If you were on a basic ticket, you were only entitled to water and no food. So people are travelling on long haul flights without being offered anything as standard. Passengers on these tickets were not aware that they would not be served.any food which is probably unethical. They offer to sell you food if on a basic ticket"
Pros: "Great job."
Cons: "Significant delay-no weather issues, didn't make sense."
Cons: "No drink service And no free tv"
Pros: "Smooth boarding process."
Cons: "The WiFi wasn’t working."
Cons: "I was in business class and was terrible The airplane too old , so expensive for that? Can’t believe it..."
Pros: "Staff was on point!!! Awesome"
Pros: "Service was nice & early."
Pros: "Service, food quality, profwssionalizem"
Cons: "Equipment. Very old. Seating inconvenient cand cramp."
Pros: "Absolutely nothing"
Cons: "Your customer service sucks. Not sure if the agents know what they are doing as we are tossed from Delta airlines to United airlines"
Pros: "We flew for only 45 minutes on a flight that had been scheduled for 1.3 hours."
Cons: "The long delay seemed strange, as the plane had arrived from Costa Rica. Why would an airline schedule the same plane for an international flight and then a short hop from Newark to DC without adequate time in between? The departure gate at Newark was absolute chaos! Announcements were overlapping and not understandable. There was inadequate seating."
Pros: "Ontime and excellent service. No complaints at all."
Pros: "The plane window seat"
Cons: "The sit isn't recliner"
Pros: "The two people that helped."
Cons: "That United had NO remorse for our inconvenience and offered NO compensations."
Pros: "Movie selection!"
Pros: "No food or drink was served on the 35 min flight. Staff was friendly. Bag check at the walkway was very slow, but it is what it is."
Cons: "This was horrible. There was a delay and there was no announcement in the terminal. If I had not been checking my email I would have had no idea. I kept getting emails from UA with different times and they were all wrong."
Pros: "It was a quick flight. The flight attendant was friendly."
Pros: "On time"
Cons: "Never happened"
Pros: "Fast loading and effect attendant"
Cons: "Delayed 3 hours sitting in tight space on the plane"
Pros: "Staff were lovely"
Cons: "Food was Terrible, couldn't eat the veg option and the TVs kept freezing"
Pros: "Notification of the fight being delayed."
Cons: "The turbulent ride, the plane was shaking so much I thought it might fall apart! Not a good flight!"
Cons: "The wi fi should be free of charge"
Cons: "Cancelled and rebooked on a different airline with a long layover."
Pros: "Nothing. Flight was cancelled. Put on standby for the next flight and was too far down the list for that to be useful. Scheduled for a later flight it too was cancelled."
Cons: "The entire experience. I have no intention of flying United again and will not recommend to other travelers."
Cons: "Very stressful experience at counter check in. Airline representative didn't know the difference between the expiry date of a visa and that of my passport.. he just ran away with the passport to check and didn't get convinced and it took him long to return, with me just waiting and knowing nothing about where he went. Only the passport needs to be valid for three months after returning from the trip. Not the visa. He should know that. I got my boarding pass at the end, and he didn't apologize for the inconvenience or anything."
Pros: "not much"
Cons: "United was happy to charge me $75 to switch me to an earlier flight, then that flight was an hour and a half late because they were missing a flight attendant. So they basically defrauded me out of $75."
Pros: "Dependable, fast, clean"
Cons: "Plane was not up to par with other current planes. Pricing was high for not having more leg space, TV's which should be a standard by now, and free liquor/wine on international flights! United is truly a disappointment and I may not be flying with them anymore if I had a choice"
Pros: "Crew was very attentive."
Cons: "Was delayed almost half an hour."
Cons: "The inside of the plane felt 50 years old. Completely uncomfortable."
Cons: "Free wifi access"
Cons: "Ride was quite bumpy Couldn't get an aisle seat."
Pros: "The plane had tvs on the back of each seat"
Pros: "I was able to bring on my musical instruments."
Cons: "Coach was very tight"
Pros: "No issues. Quick and painless."
Pros: "On time Smooth ride Actually slept"
Pros: "Tight seating funky food"
Pros: "Everything it's perfect"
Pros: "Really great price!! Less than 200.00 round trip. No delays ant the steward was super nice."
Pros: "Really sucks to sit and wait and wait and wait without updates."
Airlines flying from New York to Reagan Washington National Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from New York to Reagan Washington National Airport
Masks required on board, masks provided on flights from New York to Reagan Washington National Airport
Social distancing seating
Middle seats unavailable to book on flights from New York to Reagan Washington National Airport
Testing for antibodies, testing for symptoms for flights from New York to Reagan Washington National Airport
Waiving of change fees. Search flexible flights from New York to Reagan Washington National Airport