Daily cleaning, installation of cabin HEPA filters on flights from North America to Arizona
|August||Best time to beat the crowds with an average 9% drop in price.|
|December||Most popular time to fly with an average 25% increase in price.|
Average price round-trip
|$365||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Alaska Airlines, American Airlines and United Airlines have all waived their change and cancellation fees on flights from North America to Arizona. Confirm policies on booking site.
Alaska Airlines and Delta do not allow booking a middle seat on flights from North America to Arizona.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from North America to Arizona.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Arizona from North America is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Arizona with an airline and back to North America with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Arizona from North America up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Boarding is not very organized."
Pros: "The crew was great. I love the hot tea selection on Alaska."
Pros: "Was a nice flight all around."
Cons: "One first class passenger was served a little to much alcohol. He got pretty loud but nothing was done to quiet him down. That was the only bad thing."
Pros: "Good boarding process even when every seat was full."
Cons: "More legroom. Not asking for a ton, but at least another 2 inches. My knees were killing me by the time we landed, & it was only a 3 hr flight."
Cons: "Boarding can be little more faster"
Pros: "Very helpful and sweet staff"
Pros: "Crew was great"
Pros: "Nothing. Missed the connection due to being on the tarmac/runway for over a hour and a half. Missed my connection"
Cons: "Everything from flight schedule to customer service could have been better. Alaska Airlines is horrible"
Pros: "Biscoff cookies are the best please never stop serving them!"
Cons: "We were almost treated as if we were stand by people instead of paid passengers. They didn't give us seats until the last minute because we used saver prices... Because i found a bargain price i get treated as lesser? Not cool."
Cons: "Very poor internet"
Pros: "The flight was on time, turbilance very little and the captain gave good info. Flight crew friendly and very nice. This was a first time flight with them but not the last I will book more flights"
Pros: "Friendly & helpful staff. Patient & understanding."
Pros: "Crew was very pleasant."
Cons: "Spent an hour attempting to get the "free" wifi to work on two different devices on my round trip flights. It is probably not the airline's fault, but with that being said, it was extremely inconvenient."
Pros: "Good leg room, thank you"
Cons: "I can't complain, it was a cheap flight, they got me there."
Pros: "Attendants were negligent. Asked for water many times, but didn't get any response. They were busy chit chatting. Internet - only 20 mb , that too for 2 hours continuous. Food was not that good. And only 2 meals for 14 hr flight!!"
Cons: "Attendants were negligent. Asked for water many times, but didn't get any response. They were busy chit chatting. Internet - only 20 mb , that too for 2 hours continuous. Food was not that good. And only 2 meals for 14 hr flight!!"
Cons: "The seats keep getting smaller and Americans keep getting larger. Not a fan!"
Pros: "As bout as relaxing and enjoyable as a tall guy can have on a flight!"
Pros: "Great price, good flight."
Cons: "On our flight to Seattle there was a flight attendant who looked a little annoyed with her day, but hey, we all have days. She didn’t treat me any different than anyone else."
Cons: "- There was a delay in boarding. - One of the crew wasn’t that professional when it came to reminding people to follow certain things. (We just simply did not hear the announcement!) And the reason probably was that we were the only teenagers (without adults) on that flight."
Pros: "Liked the free entertainment app"
Pros: "Very smooth flight. Crew was very humble and nice. Will most definitely fly Alaskan again!"
Cons: "Flight attendant could've been more nice. Only using half a coke can then throwing it away. I would've drank it all."
Pros: "Loading was efficient"
Pros: "Great service!"
Pros: "Outlets in the planes!!!"
Cons: "Delay on one flight"
Cons: "Lazy staff, cannot even get you water and tell you to wait for the cart. No good food options for purchase and snacks are bad. Nothing special about this airline"
Pros: "Great trip lots of leg room. Very lovely"
Cons: "No tv"
Cons: "Baggage delay inconvenience."
Pros: "The flight attendants were so kind and helpful, especially with those who had heavier carry ons"
Pros: "Although we were a little behind schedule to leave Seattle, the flight crew thoroughly explained the delay to us and got us on the way as soon as they could."
Pros: "Smooth fight and ahead of schedule"
Pros: "On time. Good crew."
Cons: "By this time in my trip, my day had been so long, and I was still so upset over how late we were due to some selfish individuals and an airline catering to them, that I was not capable of assessing the flight. Icelandair did lose my check baggage. Which means that out of three times I have flown with Icelandair, they have lost my checked baggage twice. Another reason I doubt I will ever use Icelandair again."
Cons: "long delay before depaarture"
Pros: "Flight crew was great."
Cons: "The flight was fine, however the customer service at the airport in Seattle was the worst experience I've ever had. I ended up missing my flight because of it. Everyone I dealt with, apart from the gentleman that changed my flight to the next one, was rude. I will likely try to avoid Alaska Airlines in the future for fear of having to deal with them in the airport."
Cons: "$25 checked bag fee!"
Cons: "Flight was delayed, not too long, but always seems to happen when I fly Alaska out of Sea-Tac!"
Pros: "Amazing plane and crew for a short trip"
Pros: "We were on a trip that involved 6 flights over 2 weeks with three different airlines. The economy comfort surpasses the other airlines. Comfortable seats and more leg room which was important to me since I had fractured my leg and was wearing a cast. Flight crew was friendly and helpful."
Cons: "The airline is fabulous, the airport is not."
Pros: "Alaska boards from the back of the plane forward which makes boarding fast. We were all loaded and ready to go 15 minutes before departure time. Seats were roomy and each had a plug for charging phones/ipads, etc."
Cons: "It was a fine experience. There was nothing that i really didn't like."
Pros: "Leg room! Way better than delta!"
Pros: "Fairly smooth flight"
Cons: "One of the attendants seemed to be a little grumpy"
Cons: "The USB port on the seatback in front of me did not work."
Pros: "Enough leg room and on time. Check in personnel very helpful."
Pros: "The crew was great and the flight was smooth."
Cons: "NA. Alaska Air is definitely a great company"
Pros: "Roomer seats didn't feel cramped or jamed in."
Cons: "Pressured to change seats. Promised rebate for next flight, but haven't received email. I have Crohn's disease and didn't want to be moved from the aisle and away from the bathroom, but I was embarrassed to explain that to the large group of people at the counter, so I moved."
Pros: "I liked the power outlet and free sodas"
Pros: "Employees were friendly and professional."
Cons: "Seating was pretty cramped. Food and entertainment not applicable."
Cons: "On time"
Pros: "Crew was grumpy"
Cons: "Could have been on time"
Pros: "Crew was good. Seat was hard and the tall woman behind me kept jabbing her knees into my seat. Very unpleasant"
Pros: "We were just happy we got to go without much delay due to weather"
Cons: "I didn't know about the availability of the online wi-fi until just before we landed. That could be disclosed better?"
Cons: "I sat in row 26 A. The window noise at times was deafening. I felt verycrowded"
Cons: "Very cramped"
Cons: "We sat at the gate and waited for 25 and counting while we wait for someone to let us out of the plane. What kind of Mickey Mouse airline is this."
Pros: "Crew was nice."
Cons: "Now paying for checked bag and it took 45 minutes-an hour to get bags from the carousel"
Cons: "No snacks unless you purchase them. No entertainment"
Cons: "Cramped seating"
Cons: "System failure and was not expecting a sun country subsidiary."
Pros: "Plane was comfortable and modern. Crew was terrific."
Cons: "I could not use my phone app to check in! The airline attempts to charge you to $20 per person for online check in if you want to pay for baggage on line. You can, but then additional fee for seat selection is charged. STUPID! Instead, they must keep more counter agents for people like me who refuse to pay more for a seat I booked. Why can't you be like United. Let me check in and select my already paid for seat online and pay for my bag ahead of time! Then all I have to do is get my baggage checked at a kiosk and drop it off with a baggage agentband go through TSA and to my gate. Keep it simple stupid Suncountry."
Pros: "The crew was friendly and tried to be attentive."
Cons: "I never like getting nickel and dimed for baggage and seat assignment. More than that, though, the online check-in process feels more like negotiating with ransomware. Very difficult to understand how the bag fees work, and then you aren't to allowed to check in online unless you pay for a seat assignment."
Pros: "Price for ticket"
Cons: "Hidden Fees for baggage and how ridiculously close they have jammed their seats together."
Pros: "Nickle and dimed. Never again, ended up costing more than delta, minus the perks. And clearly the staff hates their jobs as well."
Cons: "Everything, aside from arriving safely. Not flying sun country again"
Pros: "Actually on time"
Cons: "No internet"
Pros: "Crew was very kind and attentive. High back to seats. I like the lime green color of seats"
Cons: "Seats lack stuffing...anything over 3 hrs would be pretty uncomfortable. No inflght movie...plane temperature was rather warm."
Pros: "Great leg room"
Pros: "Wheelchair assistance"
Pros: "Missed my friends wedding"
Cons: "I will never fly with them again"
Cons: "No email was sent to me inviting me to check in. Sun country site was down on 9/10 and 9/11, so I could not checkin online."
Pros: "I was upgraded to first class. Thank you!! The best customer service, very friendly staff."
Cons: "absolutely zero complaints!"
Pros: "comfortable and seems a bit more clean?"
Cons: "when it came time to check in online I wanted to choose the seat but i was unable to your sight kept telling me it was unavailable.. was pretty disappointed that my sister and i had to sit apart from eachother on the way to Phoenix."
Pros: "Attendance were helpful with elderly parents."
Pros: "Not happy i paid $25 to check my bag and it could Have been free at gate. Otherwise every thing was fine"
Cons: "Had a good trip and appreciate Sun Country--especially the terminals!"
Pros: "Friendly staff"
Pros: "The plane seemed extremely clean, fairly new, and the service was good."
Cons: "The seats were incredibly cramped together tightly. I'm a small person sitting in the center seat with two reasonably sized man next to me. No need to be so cramped. It didn't help that my seat didn't recline either that was one of the ones in front of the exit , So I understand."
Pros: "Wasn't crowded, had room, nice people"
Cons: "Item from my luggage was missing"
Pros: "Speedy boarding"
Cons: "Wish the entertainment was in the seat or complementary."
Pros: "Friendly stewardess and talking about our small incident we had with a daschund dog in the terminal with a handicap passenger."
Cons: "The daschund dog starting to bark on the ground, women picked the dog up and the dog snapped and tore skin off the first finger of the right hand. We did get medical attention and paramedics to assist."
Pros: "Very nice humble rews, comfort sits, boarding timely and $"
Cons: "Seat was uncomfortable and too close to restrooms."
Pros: "I really liked that those without carry on luggage could board first. That seemed so much better - I could walk on the plane and sit down instead of waiting for 6 other people struggle to put their carry on luggage in the overheads."
Cons: "I was blockaded from access to the bathroom(s). The first class dragon forbade access to anyone but 1st class and the rear bathrooms were blockaded bt workers handing out drinks. Very tough on us 75+ crowd.We don't get much time from urge to crisis."
Cons: "My son and I were a little cramped by the seating."
Cons: "No pillow available..only to first class..I forgot my back support cushion (recent car accident) and asked if there was a pillow I could use."
Pros: "It was comfortable and the staff was helpful and polite"
Cons: "Just the turbulence"
Pros: "On time. Good prices."
Cons: "Had to check in for boarding pass because we were in exit row, even though it cost $15. It was another line to stand in."
Pros: "could at least get a free snack we do on other airlines!"
Pros: "Very smooth flight!"
Cons: "The flight crew seems rushed and totally missed the waves and verbal cues from the lady sitting next to me. They seemed rushed and I felt bad that this lady was overlooked every time they came through to check with us for drinks, snacks, and trash collection."
Pros: "Enough room in seat"
Pros: "They don't nickel and dime you. Very pleasant staff."
Pros: "Easy to book. Good fare and enjoyable experience."
Cons: "There was a delay boarding with no announcement from the gate as to why."
Cons: "there was no wifi"
Cons: "Great flight"
Pros: "straight through flight no connection. Crew was friendly and smiled."
Cons: "I do not like that you have to pay to choose a decent seat. Our flight was slightly delayed in boarding, and was not communicated."
Pros: "In flight entertainment options. new, clean aircraft."
Cons: "Seat comfort. All the money spent on aircraft amenities, technology, storage, etc. Why not more comfortable seats?"
Pros: "Crew was pleasant"
Cons: "Needed to return to gate to refuel after aborted takeoff attempt. Thi"
Pros: "The food, in flight entertainment and attention to detail by the Flight Attendants was very good."
Cons: "The personnel handling the front desk at check in gave myself and others bad information about how to check a bag. Which resulted in me being called to the desk at the gate about 30 minutes prior to boarding and being told I screwed up checking my bag when I was just following the instructions given to me. Was then told I had to leave the secure area of the airport, go back to the front to check my bag all within 30 minutes of boarding. when I returned thru the TSA checkpoint they were rude, obviously, but more importantly the flight was boarding early. So you could've 1. told me what the actual procedure is for checking my bag instead of telling me "just leave it by the green lit up check mark then 2. told me at the gate that not only do i need to go fix your mistakes for you but that youd also board my flight early thereby putting me in jeopardy of missing my flight. all i got was a very insincere apology when I complained up front and at the gate about the airline's screw up. i get that you're all human like me and make mistakes but the customer is always right. there was a time in this country when customer appreciation and service were important standards and qualities businesses thrived on. Don't know what happened to those days... Also i should not need to be a first class passenger to get a meal during a flight. whatever happened to meals for everyone? you (all airlines in the US) charge way too much money and provide poor service compared to pre-9-11 days. I dont see how one event can justify the loss in service but the increase in ticket price. you should all get back to what flying should be about: fun and time saving."
Pros: "The staff tried to help as much as possible."
Cons: "I called American Airlines as ssoon as I book my trip to set up and make sure my small dog could fly with me. They neglected to inform me their partner, jetstar, does not fly animals. My luggage did not arrive with me. Both of my suitcases were mangled and broken. Items in my suitcases were shattered and crushed even though they were well packed and protected. We got stuck on the terminal in MSP and missed our connecting flight. When we finally arrived the systems were down and could not get new flights or hotels. We were told we could not get hotels and had to argue for an hour. Even though it was a maintenance issue. I arrived a day late and had to take extra leave. The plane from LAX to Tokyo was horrific. I booked a window seat, was stuck in the very middle. There was no way to charge outlets devices. The screen did not work. And my new luggage was also damaged with even more items destroyed."
Pros: "Cheap. Easy. Got me to my destination"
Pros: "Friendly service"
Cons: "They didn't give my parents who are in their 80s seats together, that's not right."
Cons: "I still have not received my luggage"
Pros: "Price and schedule."
Cons: "Do not like how this or any airlines board passengers."
Cons: "bag got lost checking it at the gate in dtw, bag went to santa barbara, completely wrong airport. huge inconvenience"
Pros: "Friendly and prompt service."
Pros: "Pretzels and drinks."
Cons: "The group's for boarding are ridiculous. The back of the plane should board first and so on... the new plane we flew on had the smallest seats we've ever seen. When we tried to board, the crew would rudely say, it's not your turn. We were flying for a funeral and paid a lot for our tickets. We should be treated with respect. One lady said to put our luggage in the first available compartment, then when we tried, another lady rudely said, if that's not where you're sitting, you can't put your bag there. We were embarrassed and when we tried to explain what we'd been told she told us to keep moving."
Cons: "The wheel chair assistance that was requested for the passenger was not provided in Dallas and London."
Pros: "Tv in front of every seat, how far the seats reclined."
Cons: "Fat ads sitting next to me should have purchased 2 seats"
Pros: "I like that they have complimentary snacks"
Cons: "Small narrow seats"
Cons: "Turbulence was horrible That there is no internet"
Pros: "Kayak did not refund or have an option to exchange my ticket for a later time in the year."
Cons: "My tickets were 415.00 and I wanted to change the dates and couldn't since I bought from a third party I had to pay an extra 400."
Pros: "It was fine"
Pros: "Everybody was nice my ride was comfortable and they treat me with respect"
Cons: "I like everything"
Pros: "not beat up"
Cons: "people trying to get extra carry on on"
Cons: "I was told I had to check my duffle bag at the gate, that there was no room for it. When I dot to my dirty seat I found room for three of my bags in the overhead compartment."
Pros: "On time."
Pros: "The seats were very comfortable"
Cons: "Just wish the bag checked staff would've been more polite"
Cons: "The people were rude, the food was mediocre."
Cons: "Departure to late hard to get other fly conection ."
Cons: "Uncomfortable. No entertainment."
Pros: "Crew was friendly. Made the connection!!!! Only made it because arrival and departure gates were adjacent but I was very pleased that they had not closed the doors at 8 minutes before departure time."
Cons: "Long delay to take off caused by: delay in plane arrival, extra security check of carry on baggage due to deplaning passenger, missed time in takeoff queue."
Pros: "My back is probably even more worst than what it is ,I had poor back support...u had to sit up the wholetime and no pillows.Wish you all had reclining seats and a Lil pillow or something.Everytime I travel I'm never comfortable sleeping,if the trip is far."
Cons: "The seats,no cushion ,no pillows."
Pros: "We have no other complaints. It was all good."
Cons: "There was no air conditioner on the airplane . made it very uncomfortable ."
Cons: "They boarded group 1 all at once. I was group 2. They boarded all of us all at once. It was a cluster!. I haven't flew in 6 years. But when I did they boarded by so many rows. Not all at once . Boarding was horrible. It was like a cattle drive."
Pros: "Overall good.."
Pros: "Everyone was friendly and helpful"
Pros: "On time..."
Cons: "No phone charging at seats, no personal video in setback..."
Cons: "Check in in MN was bad."
Cons: "At the airport before collecting my boarding pass I was told to pay additional $25 for te baggage I was carrying! Am an international traveler and asked for an exception to be made for the waiver of that fee as I couldn't figure that out while booking my ticket online, the information was so poorly reflected on the website! Spoke to a supervisor on duty and she was extremely rude and terrible as far as listening was concerned! Maybe people can be more human during such times, listen and take some feedback rather than stating a loud no and asking straight away to pay?"
Cons: "Equipment problems"
Pros: "I arrived safely at my destination on time. Airport was nice and clean in Reno."
Cons: "Missed it do to late take off"
Pros: "Everything from boarding to offloading went smoothly and orderly."
Pros: "Every thing was on time. Could not have been better."
Pros: "Fast flight! Very clean and courteous staff."
Cons: "We flew in early and had to sit on the plane until the gate opener."
Cons: "Boarding could be better. It’s could be organized."
Cons: "Good service"
Cons: "Late departure again! Poor everything! Frontier sucks!"
Cons: "Have passengers with no carry on off the plane first."
Pros: "The two flights were smooth."
Cons: "My flight was cancelled and me amongst other passengers did not get a voucher for a hotel. So I spent 18h at the SFO airport. My layover in Denver had originally been 2h this time it was 9h. By the time I finally got to Phoenix I have been travelling for over 29h. On top of it all I was charged $45 each, for my baggage as well as my backpack ($90) which I found rediculous!"
Pros: "The plane safely landed."
Cons: "Customer service, overall lack of competence and an inability to communicate laterally with other airlines who were using their gates. Seats are also incredibly uncomfortable."
Pros: "Denver airport is really nice"
Cons: "Marginally better boarding than JAX"
Cons: "Everything. The staff kept lying about the fueling issue. They kept blaming the fuel tankers being frozen. They said 3 of them came, however i sat on the window seat and only one tanker came. After being delayed for 2 hrs and 15 minutes, when we got to cruise altitude they asked us for money for water. Are you serious? Also i was told that same plane will depart from Denver to Phoenix. I was told the same thing while in Chicago, during the flight to Denver and in Denver. It turns out everyone knew the flight left already from Denver to Phoenix. Needless to say, I won’t be flying with frontier ever again."
Cons: "Delay out...and delay upon arrival."
Pros: "Easy check in"
Pros: "We got there safely."
Cons: "They made the flight more than an hour late so that 12 people could make a connection. I understand having some compassion, but more than an hour? What about the rest of us who, do to the sardine can nature of plane travel these days, had to all listen to each other call their appointment s and explain the delay? Also, they charge for nearly everything -- soda, checked luggage ($45 for one!), carry on. I won't choose Frontier again unless it's my only choice."
Pros: "I called Customer Service as I needed to request a wheelchair to and from gate. The Customer Service Agent was pleasant and accommodating. I while I do not like paying for my luggage to accompany on the flight, I might try you again."
Pros: "I was able to get from point a to point b with no issues"
Cons: "I can't believe you have to pay $40 for carryon!!!"
Pros: "The stewardesses were friendly, the flight was smooth, albeit weather patterns."
Cons: "We were delayed an hour, but 45 minutes in, they boarded without sufficient notification, but that could speak more of the airport more than the airline."
Cons: "The whole experience and on top of it they lost my bag. I didn't get my bag in Phoenix they said it stayed in Denver. 6 other passengers experienced the same baggage problem. It was a horrible flight."
Pros: "The crew"
Cons: "Biggest regret buying this "discounted" ticket. Not a real discount. Found out there were a bunch of hidden fees when I was checking in. They charge $60 for the checked bag EACH WAY and was super shocked they charge for a CARRYON!! Unbelievable. None of the regular seats recline whatsoever unless you pay more hidden fees just to have your seat not be straight up the entire time, and there is no front table to put a computer. To save another dime, they installed some super cheap 6 inch x 3 inch mini ledges that they call tables. I'll NEVER fly with Frontier again. They also refused to let me check in early so I had to sit and wait for hours since they refused to give me a boarding pass until I came all the way back to ticketing exactly and only exactly at 2 hours before boarding. Worst flight. A total shame since the crew was incredibly nice."
Pros: "Got me where I needed to go"
Cons: "Everything is an extra charge after purchasing a spot on the passenger list. Luggage charges are exorbitant."
Pros: "The people around me who were miserable too"
Cons: "The seats were horrible , the cost of food and drink was outrageous"
Cons: "It' time Kayak et.al. start posting prices with the extra's included up front. It seems I should be able to say what baggage and extras I want (aisle seat) before I search and then have prices reflect that. Hunting through the fine print is a waste of time and benefits the airlines not the customers."
Cons: "Lost luggage"
Pros: "Although there are baggage and carry-on fees, the price of the ticket was so affordable that it's ok."
Cons: "Website challenges - didn't seem to connect my flight to my existing frequent flier account, may need to track this and make sure we get the points."
Pros: "The customer service agent st the desk was friendly."
Cons: "I arrived 90 minutes before boarding and missed cutoff for bag delivery because of poor flight time staggering and understaffing at the checkin desk. And now my flight is twice as expensive because of changing flight And bag fees. I'm very stressed by this experience and will never take this airline again if I can avoid it."
Pros: "I missed my first flight back to Phoenix and a sipervisor rescheduled me for a later flight. She was amazing and wonderful as there were no extra charges. She also helped me with handicapped transport around the airport. The man who got me from the counter to the gate stopped at a restaurant so I could grab some food as I didn't have any time to eat during the day. However all 3 flights were pushed back with the last over 2 hours late. I didn't get home until well after 2 am. Should have gotten home by 11:30 pm. Colleen"
Pros: "That they waited for a plane to get in and take the passengers who were already booked. Between the holidays and bad weather, it was the right thing to do."
Cons: "I was charged $45 at the gate to bring a carry on onto the plane. My carry on fit into the "personal item" box which meant that I wouldn't have to pay for a carry on, but they laughed and said that I would still have to pay This was not made clear anywhere during the purchasing process and represented a 35% increase in the fare at the gate. I was furious and I wil never fly frontier again."
Cons: "A completely unprofessional,disorganized and disappointing experience. I will be sure to steer everyone away from this airline in the future"
Cons: "all of it."
Cons: "The price was enticing, and I've flown before (it's been several years) so I thought it would be as my previous experience had been. Unfortunately, it's more expensive the carry on ($45/bag) which you don't read when you book, the tray is 4 inches deep and 7 inches wide (couldn't use my laptop on it), and the overhead space was very small. Not ideal- I'll be paying more to upgrade to another provider next time."
Pros: "New planes. Plenty of leg room. Good customer service"
Cons: "The checked luggage came in two waves. The second took about 45 minutes."
Pros: "Flight attendants being apologetic"
Cons: "Boarding agent was very rude and told me I could not board because of dog. Even the other passengers were appalled by his behavior and complained. on board flight attendants had to apologize for his behavior as well. He made me cry and wouldn't let me board. It was the worst flight experience I've ever had."
Cons: "Was late going and coming back"
Pros: "Finally getting home"
Cons: "Employees were helpful"
Pros: "The boarding experience is terrible. The PA system and boarding announcements are poor, can barely be heard. On the video screen that lists the flight and (revised to an hour later) departure time, list the boarding zone(s) currently loading. It's a free-for-all among the passengers in the lobby jockeying for position to load."
Cons: "Waited a long time for bags"
Pros: "Made us wait 40mins on the plane for another plane and didn't have the AC on."
Pros: "the price"
Cons: "We left Denver 50 min past our scheduled departure which made us late arriving in Phoenix."
Cons: "It was 20 min late."
Pros: "Fly delay 3 hrs. Waiting 4 pilot . they make us wait inside plain no air conditiloner. Super hot"
Cons: "Flight delayed"
Pros: "This airline is fraud! They lie and tell you stories!!"
Cons: "They were refusing to give me a refund when my flight was delayed over three hours then cancelled! Finally Jessica the frontier employee gave in and gave me my money back when she realized I wasn't going to back down!"
Cons: "NO BAGGAGE & VERY LATE AT NIGHT"
Pros: "The crew was very nice and professional."
Cons: "Delayed boarding. Delayed flight. Seats did not recline. Extra charge for carry-on."
Pros: "Worst flying experience i ever had. After errors with online checkin i had to pay 40$ instead of 35$... Then waited 5 hours in airporst, and now we are stuck in the airplane."
Cons: "Worst flying experience i ever had. After errors with online checkin i had to pay 40$ instead of 35$... Then waited 5 hours in airporst, and now we are stuck in the airplane."
Cons: "I did not like n urging a hotel charge of 190.00 for missing the checkin time which was A result of the airline delays.."
Pros: "Crew was attentive and friendly"
Cons: "Delayed because of frozen jetway, should’ve checked it out before plane came in"
Pros: "Arrived early"
Cons: "Arrived earlyThe seats were way too small and I am a small lady"
Pros: "New plane, Smooth on time departure and landing."
Cons: "Small seats, charging for carry on bags and to pick your seats, website didn't function well when I tried to get boarding passes, automated customer service was not helpful."
Cons: "This airline charged me nearly $100 in hidden fees. When I asked a representative why how I could get my money back, she was unable to help. She couldn't even tell me why I was being charged extra. Don't waste your time with this garbage airline. Complete joke. Looking forward to promoting Southwest to my friends and family."
Cons: "No room, no free soda"
Pros: "No problems and arrived dearly"
Cons: "Having to pay 4 water"
Pros: "Price of my ticket"
Cons: "The landing and seats not reclining"
Pros: "Comfortable with great low pricing"
Cons: "No free amenities"
Pros: "I like the name of their airline but that’s pretty much it. I would only consider them as a last resort."
Cons: "I have to be 45 minutes early to check in, I showed up 37 minutes early. They were VERY firm about the 8 minute difference which was disappointing but ultimately it was my fault I missed the flight and I accept responsibility for that. I didn’t make a fuss or try to negotiate, as soon as they told me that taking my flight was not an option I accepted it and moved on. My problem was with the level of service I received. I was very calm and polite with them and they were very uninterested in helping me find a solution for another flight. They seemed annoyed that I even asked them to help me explore other options . There were some annoyed sighs, they looked and shrugged at me without saying anything one time but the most annoying thing was that I was cutoff while talking to them multiple times. Even when I was just saying things like “hey sorry this is a complicated situation but I appreciate your help, the most important thing is making it to my destination on time not the price”. The options they were offering me were valued based on price, I wanted them to look at arrival time first and price second but they cut me off and started talking about other things. Other times when I’m saying something they would just turn away while I’m in the middle of my sentence and ask a co-worker a question as if I was never speaking to them in the first place. In the end they said I need to speak to the supervisor. I asked if they could get her for me and they said no because she was in another part of the airport at the moment, they have walkie talkies so I asked if they could at least contact her through there and let her know about my situation. They didn’t do that either, instead they just told me to wait and keep an eye out for her. They said she’s short with curly hair. That’s it. So I’m supposed to just sit and wait for someone that I’ve never seen before in my life. Apparently she walked by and I missed her because she wasn’t dressed the same as her other employees but the employees saw her and didn’t bother to get her attention and point her in my direction. After another few minutes of waiting I asked them where she was and they said “oh she walked by you didn’t see her?” The airline was not busy at all either so there is absolutely no excuse for this awful service. Once I arrived at my destination I told my friends and family about my experience and they had their own horror stories with spirit airlines too. The terrible experience made me very hesitant to fly with them again but the fact that my friends & family have had their own separate awful experiences made me 100% sure that I never want to use this airline again. I ended up taking a flight with United Airlines who had employees that were way friendlier and more helpful."
Cons: "Didn't have any food or entertainment, that's the reason for the low score. You need a N/A"
Cons: "Crew could have come around a second time"
Cons: "Could not even get a glass of water without having to use credit card"
Pros: "Great for anyone simply looking to get from point A to point B - no fuss!"
Pros: "Friendly & polite with sense of humor!!!"
Pros: "What I liked was getting from point A to point B ok."
Cons: "There was a 3 hour flight delay that could of been explained clearly and was told $50 compensation, but have yet to see credit."
Cons: "Sassy flight attendant making stupid jokes. Flight attendants over served 2 passengers. One was sitting next to us and was almost incoherent so I'm not sure why he was even let on."
Pros: "Co.fortable seets"
Pros: "Plane was new, cleaner, and roomier."
Cons: "Plane was old, seat (exit) worn out, cushion was short and hard, i.e. No cushion. Flight was Del aid, gate attendant gave no update as to why until 30 minutes after boarding time. And it was jetway attendant that made the announcement. Cabin flight crew looked tired. Cabin lines to bright during boarding and prior to landing. Plane needs to be retired, old and uncomfortable."
Cons: "delay of 2hrs and disruptive drunk idiot"
Pros: "I loved my seat. I was lucky enough to get put in the front where the seats are bigger. I probably wouldn't have liked to be in the back where it looked more crammed. Staff was nice and friendly."
Cons: "Nothing to read? Not even one of those stupid Airline magazines or a Sky Mall or something to read to help pass the time? That would have made the flight better."
Pros: "it was an inexpensive flight roundtrip to Chicago from Phoenix"
Cons: "No cushioning on the seats. they do not recline, and a 4"x8" "tray table" . Very uncomfortable seats."
Pros: "It was cheap. The airline gets you to where you need to go... The flight attendants were very nive. Well, I slept the entire flight, so I'm just going to assume they were nice. No complaints about them from me."
Cons: "I mean, obviously the flights are cheap for a reason. Buy your bags online or else you're paying $100 for each. (which absolutely sucks) They have no charging ports on the plane, so if your phone dies on your four hour flight only one hour in, then that's too bad."
Cons: "Couldn't make the flight, and couldn't even get any money back.wont use this sight anymore."
Cons: "Flight was canceled less than two hours before take off for scheduled maintenance"
Cons: "First, the gate swited twice. Flight was delayed 30 minutes. Plus, I paid to sit in the 4th row, but the 3rd row was empty. So, the flight attendant let people who didn't pay extra for those seats, move all the up from the back of plane. Seriously? Why did I have to pay then? Should I then be entitled to a refund since other people sat there for free?"
Cons: "Delay!, prices on bag charge"
Cons: "NO TSA PRECHECK"
Pros: "I love everything"
Cons: "Well the flight got cancelled. So the entire process was absolutely awful."
Pros: "Very cheap way to go if you don't have luggage to check. And if you bring your own snacks!"
Cons: "My seat and another passenger's seat were both double booked! Never seen that happen before."
Cons: "The plane took well over 40minutes to depart. I asked a flight attendant if she could solve an issue that I had with the seat I was in, she said sure and never did a thing. I sat next to a rude and inappropriate couple that was making out and kept bothering. I felt uncomfortable thought the entire flight. I will never fly with spirit again. I've had other issues as well with spirit the last time I flew but decided to give them a second chance. Never again."
Pros: "Prompt departure or arrival"
Cons: "Paying for extra luggage weight over 40 pounds. All other airlines set it at 50 pounds so when told I had to pay a ridiculous $25 because bag was at 47 pounds (underweight for other airlines). It spoiled my experience with Spirit. You advertise cheap prices but are sneaky with extra costs. Ridiculous. I do not ever plan to fly Spirit ever again. Disgusted. Let people know in large print that the luggage weight is 40-yet that's ridiculous not to go with 59. Women at checkin were unfriendly & unprofessional. Such a horrid experience."
Pros: "The flight was smooth and quick"
Cons: "Nothing bad to say about the flight"
Cons: "I cancelled the reservation after 10min, but I have been charged for a complete airfare. The company refuses to refund me for the full fare. The company offered me an alternative of flying with them and get a refund of 70 something $ within 60 days. That can not be done! BTW, in all other airline companies you can get a full refund if the deal was cancelled within 24H from when the reservation was done. I am very frustrated."
Cons: "Every thing is very good"
Pros: "It was a fast and smooth ride"
Cons: "Was delayed and the gate was changed at the last minutes before boarding."
Cons: "A very long delay after landing"
Cons: "No more to be said."
Cons: "Spirit refuses to participate in TSA Pre-Check; as a result, I will avoid Spirit flights in the future"
Pros: "The bottom seat cushion was firm, suitable for long flights without butt pains."
Cons: "I usually like to fly an airline that doesn't make every attempt to be as inexpensive as possible; however this flight from Chicago to Phoenix for $177 was the earliest available so I made my decision based on that. What I didn't like is what you can probably guess; I was dinged $55 for a carry on bag, check in was through kiosk only with agents available is something went wrong (the card reader on mine was bad), there was no complimentary anything on the flight - that includes water, and there were advertisements in the plane. Ugh,"
Pros: "The flight attendants were quite amiable and realize it's a cheap airline, which made it slightly more enjoyable"
Cons: "Extremely tiny seats that don't recline (and I'm a small person). The plane was delayed because they couldn't find a gate to dock in, even though the plane was just sitting there. All food and drinks are for purchase only."
Cons: "24 hours before the flight was going to take off someone at spirit airlines deleted my seat and gave it to someone else. They claimed to me that I called in and cancelled the seat myself. Now I was stuck buying a new flight two days later for 3 times the price. This is the worst flight experience and there is almost nothing to do to prove what happened to me. They say I was refunded but the money is still not in my bank account. I had to file a claim with chase bank to try to get my money back. I will never be flying spirit again and will tell everyone I meet to stay away from this shady airline."
Cons: "The fact that it got cancelled"
Pros: "Flight out was fiine."
Cons: "Return flight was cancelled due to weather and the soonest flight Spirit could offer was 6 days later. I took the refund and purchased a ticket with a larger carrier for 2x my original return flight cost for 3 days later since Spirit's 6-day solution understandably didn't fit my needs. I assume they couldn't honor my original purchase any better because they are small, have bitten off more than they can handle; leaving thier fliers SOL if anything goes wrong. Offering 6 days as a solution to a single missed day due to weather is unacceptable and entirely irresponsible. The message I got was - don't fly with us unless you have no baggage (because what you save is offset by a few bags) and don't fly with us unless you can deal with getting kicked to the curb for an extended amount of time. Spirit are at the leading edge of poor trends occurring in the airline industry, which will only benefit them and put your experience at risk."
Cons: "Flight was cancelled with no warning and spirit staff did nothing to try and get us on another airline. Haven't gotten a refund yet"
Cons: "I paid a lot more to fly with spirit. Had to buy everything . Never again!! At least the other airlines have a drink!!!! Seats did not recline and uncomfortable. Also had to pay for a window seat!! Attendants did not even look at me unless I had my credit card out!!! A rip of was all it was. Good luck spirit I'll take my business elsawhere! Be on time for once both my flights were delayed."
Cons: "Was an hour and a half late and the seats are very uncomfortable. For the 20 bucks or so I'll fly a different airline"
Airlines flying from North America to Arizona have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North America to Arizona
Masks required on board, masks provided on flights from North America to Arizona
Social distancing seating
Middle seats unavailable to book on flights from North America to Arizona
Testing for antibodies, testing for symptoms for flights from North America to Arizona
Waiving of change fees. Search flexible flights from North America to Arizona