Find cheap flights from Oakland to Chicago

Pros: "Almost as soon as we finished taking off, we were landing. A one-hour trip doesn't let you really love or hate anything."

Pros: "Crew attentive and helpful"
Cons: "N/a"

Pros: "Nothing exceptional stands out"
Cons: "Flight was not on time"

Pros: "The crew was professional and courteous, one of the best crews we had experienced onboard Delta."
Cons: "Cleaner bathroom"

Cons: "Todo excelente!!!gracias!!!"

Pros: "Good seating, great food, good service."

Pros: "WiFi and Entertainment"

Cons: "Everything was excellent."

Pros: "see above"

Pros: "Free wine and spirits and food really not too bad in economy Very large movie and tv show library - something for everyone Friendly cabin crew"
Cons: "Overhead bins a bit small on this older 767-300"

Cons: "Crew was rude and made everything seem like a chore."

Pros: "Long haul business class seat."
Cons: "Wheelchair service. Poor services at China airport. Connection flight is very small and seats are poor! They made pay to use the lounge at NY airport although my ticket is business class !!"

Pros: "The gentleman that was calling zone 1, etc etc. was amazing. I should have grabbed his name. Kept us informed and thanked us and really appreciated our business. He rocked!"

Cons: "Flight delayed 2 hrs"

Pros: "After almost every airline cancelled. Delta still took me to where I needed to go with not one single problem. That pilot was amazing. I forget his name. But the plane didn't slide or anything during take off. Amazing."
Cons: "What was there not to like. We were a little bit late but I wasn't in a rush. I planned well ahead. Delta moved my flight from 10 a.m. to 6 a.m. and that was perfectly fine with me."

Pros: "crew was professional and seats werre comfortable. flight departed late but arrived on time."
Cons: "nothing to say."

Pros: "I purchased round trip tickets to Cancun Mexico for under $400. And I received 1st class upgrades both ways. I could not be happier with my travel."
Cons: "No complaints"

Pros: "The service and snack selection is better than the other large US carriers. Delta studio is a decent replacement for the lack of PTVs on these planes."
Cons: "Delta offers a decent product on most of their fleet but the 717 or MD-88/90 can be extremely loud at the back of the plane. You better bring ear plugs or noise cancelling headphones and learn to read the flight attendants lips."

Pros: "Customer service was great"

Cons: "They change schedule day before we flight, the change schedule 2 time while were flighting"

Pros: "Could be among the best landings ever. I felt nothing as we touched down in Salt Lake!!!"

Pros: "Was initially hoping to fly a US airline but will now look for Aeromexico first. Exceeded my expectations!"
Cons: "The layover in Mexico City was a bit long and the airport was not so great"

Pros: "Boarding, checking in etc. The usual stuff, nothign spectacular."
Cons: "Seats are getting too crowded!"

Pros: "The crew was beyond friendly and courteous. Lots of leg room."
Cons: "I was an older plane, it was louder than our flight down to Atlanta. Nothing they could do about it, but a slight annoyance."

Pros: "Many thanks to Delta for changing our flight at an even exchange to get us out of Florida before the storm. I will fly delta again."
Cons: "Old plane to and from San Antonio. New planes make for a more comfortable ride"

Cons: "NO ENTERTAINMENT no snacks on the second flight after an hr 24 layover AND 52 minutes delay, seat near the bathroom which smelled horrible"

Pros: "It's a nice, comfortable flight with plenty of entertainment options."
Cons: "The coffee on board is lousy, but I'm not sure that is much of a surprise."

Pros: "Friendly and informative flight attendants kept the passengers in reasonable spirit."
Cons: "Left nearly an hour late after confusion related to oversold seats and upgrades. The gate agent entered the plane multiple times. The landing was rough, the brakes were loud."

Cons: "Very dated plane. First class seat was worn, crooked, and uncomfortable. No entertainment offered. Almonds or biscuit cookies were the only food options."

Pros: "The flight left on time and landed earlier than anticipated"
Cons: "The seats were narrow and very upright"

Pros: "Brand new plane"

Pros: "Flight was very comfortable and had a lot of space to move around"
Cons: "The gentleman indicating on the loud speakers what zones will be loading first was very rude."

Pros: "Excellent. Smooth staff. Lots of humor and smiles"
Cons: "No entertainment except paid WiFi."

Pros: "Very nice employees. Coke, peanuts good."
Cons: "Outgoing plane had tv screens, large, with good movie choices, but was an hour late. Returning, if you brought a phone, you can get an app. My phone is about four inches. No good movies. Seats even smaller on this "new plane." Deboarding chaos. Everyone unhappy. Hour late again."

Pros: "Quick flight; helpful and friendly staff"

Cons: "Took 8 hours to get from Oakland to Los Angeles. Flight delayed then cancelled at Oakland. Driven from there to San Francisco. That flight delayed by 45 minutes. Got on board and then they neede 4 people to get off the plane since it was overweight. That took another hour. Bad day of travel."

Pros: "The crew was friendly and accommodating, and service was good"
Cons: "I purchased a basic economy ticket and upon checking in, my Delta app said my seat was unassigned and I had to get my boarding pass at the airport. I checked back later and the app had me as number 7 on the standby list. I called Delta (wait time 3+ hours... my flight was in 3), and then the Delta app support where I was able to get through to someone. She told me that the ticket I purchased over a month in advance did not guarantee me a seat on the plane (???). She said that if I was bumped from the flight they would reschedule me for the next morning. She was pretty rude and made it seem like I had a 50/50 shot of getting on this plane. I rushed to the airport in hopes that I would be the first from Standby there, and the gate agent told me that I was fine and would board right after first class and be assigned a seat then. Great. Once I got my seat assignment, I board to find out there is someone else sitting in my seat...... They eventually called the desk and had her moved, but it was the weirdest boarding experience I've had.. and I've flown Spirit. These planes that Delta fly's are SO OLD. Both times I have flown Delta the "turbulence" has been so bad and cold air was blowing right on my the whole flight with no option to turn it off (it wasn't from one of the vents, but from the side). Someone close to me works for Delta and I know for a fact that some of their engines blow mid-flight.. and they tell the passengers that it's turbulence.. so that doesn't make me feel very safe. I won't fly Delta again if there is another comparable option."

Pros: "Gate agent arranged flight via Salt Lake City and also gave me $15 lunch coupon for my troubles. She was awesome!"
Cons: "Dealing with West Jet to refund a mistake on the ticket purchase."

Cons: "Flight attendants were a little snobby and didn't treat all passengers equally, in my humble opinion (note: I was sitting in 1st class)."

Pros: "Ability to change planes with a 30 minute layover."

Pros: "Arrived early. Helpful staff. Brough food and refreshments fast"
Cons: "Narrow seats in economy comfort"

Pros: "I had ordered a dairy - free vegetarian meal for the international flight. Initially the attendant brought me a vegetarian meal with cheese, part of the regular meal options, then she found the one with my seat number that was dairy - free. It was quite tasty! And I was grateful, since I would not have been able to eat the meal with dairy. It is not a preference, dairy makes me ill. The delay departing from Brussels caused us to miss our connecting flight to Denver, but our provided hotel accommodations in NY were quite comfortable. One item of note: The LaGuardia staff person, who made our arrangements for the overnight stay, said there was a shuttle from the hotel to JFK ( where our flight was in the morning), so she did not give us a travel voucher for the morning. The Hotel only has a shuttle to LaGuardia; it never has a shuttle to JFK. It seems the staff person should have known that. When we called Delta to ask how we should handle that, Delta kindly offered us reimbursement; it was just a phone call and a mailing for us and for Delta that was extraneous. Our interaction with the staff person was entirely pleasant, we were just surprised that there was misinformation."

Pros: "Very nice Flight Crew from Detroit to Las Vegas!!"
Cons: "The ground crew (in Detroit) were unfriendly and rude. I asked two simply which line I should be in, the First lady just ignored me, the second gentleman rudely told me where to stand. They were not terribly busy at the time and I politely asked as I was unsure which line to be in. The flight attendants (only from ORF to Detroit) also were unfriendly with an attitude. Just simple stuff. I asked for extra ice, she thought I said no ice. Simple mistake, no big deal but when I explained that I actually wanted extra ice she was perturbed!"

Pros: "Always have great experience with Delta flight attendants and staff. The entertainment on mobile phone was a really nice add-on, I had never seen before."
Cons: "Flight was delayed in taking off, waiting for connecting passengers. Plane was old, which is most Delta planes, but this one showed it. The tray table looked like it was from the 70s or 80s. Flying into Midway instead of O'hare was anticlimactic."

Pros: "Boarding was good only thanks to sky priority."
Cons: "No changing table in restroom made it hard to change infant."

Pros: "There was no problem boarding! FA were average."
Cons: "The pilot was very great."

Pros: "Comfortable-love the 2 seats!"
Cons: "No complaints"

Pros: "When we were landing!!!!"
Cons: "To crowded, seats to to!!! close need personal space not everyone baths!!##!!"

Pros: "Smooth ride. Friendly flight crew"
Cons: "My tv monitor wasn't working. And they brought out cups of water with cookies like 30 minutes before we landed."

Pros: "Amazing Crew! Fast flight!"
Cons: "Security"

Pros: "Plenty of legroom"
Cons: "Flight delayed due to plane problems."

Pros: "Fantastic! Smooth sailing!"

Pros: "Flight attendants were very kind, attentive and caring. There was a special needs girl in the same row as me that was by herself and they were always making sure she was okay and comfortable as well as the rest of the plane."

Cons: "2 hour weather delay. Flight didnt arrive in Tampa until 1:30am. Hard time finding transportation from airport that late"

Pros: "We had about a 45 minute weather delay but those things can't be helped. The Captain kept us informed and he flew like superman getting us through all that crazy wind coming into Las Vegas. The plane was new and clean, the crew was great. Love that wide aisle...it eliminates that sardine feeling!!"

Pros: "The plane, the crew..."
Cons: "Seats wider"

Pros: "The price of the ticket"
Cons: "Maybe to add WiFi"

Pros: "The captain was very good, and we arrived early to our destination. We had to hold back before landing, due to smaller planes landing, so the captain pointed out some areas along our path! Loved it! The flight was smooth."
Cons: "We had to be in the boarding area an hour before the flight was scheduled to leave. However, because of the way that the flights are scheduled, people were still deplaning from the previous flight for 25 minutes after our gate arrival time."

Pros: "Great crew and online customer service..."
Cons: "1- Flight Behind Schedule 2- Live customer service agents are truly non-existent until 1.5hrs before ‘departure’"

Cons: "Delayed flight"

Pros: "Crew was very friendly, very polite unlike the United flights I have taken. I was told the space would be uncomfortable but it was absolutely fine for the short flight."
Cons: "No beverage service. Not even water is offered."

Cons: "Long wait due to plane speaker malfunction. Offered free drink pours on flight once we finally took off but it was a very small “2 sip” pour."

Pros: "Easy boarding, very nice crew. I would definitely recommend spending the extra for Priority, it is much faster."

Cons: "Allegiant Crew were very snotty and sassy... bossy even, like they were all having a bad day. The flight itself felt like we were falling out of the sky the entire time. Up and down up and down. Seat back tray tables were extremely small."

Pros: "None"
Cons: "Ground personnel"

Pros: "Friendly staff"
Cons: "Last minute delay due to a plane malfunction. Was told very last minute. Seemed like there were no quick resolutions in play. Had to wait over three hours to fly out, doesnt that entail compensation by law?"

Pros: "friendly helpful staff. on time. safe."
Cons: "my suitcase went to the WRONG destination. very inconvenient and expensive. also plane interior was pretty shabby which made me wonder about the engines, mechanical etc."

Pros: "Fast and efficient!"
Cons: "Everything was great!"

Pros: "Great flight. On time. Easy on. Easy off. And amazing fares."
Cons: "Everything great"

Pros: "Cheap."
Cons: "Both departing and return flights were delayed by just over 5 hours."

Cons: "Moving from one gate to another. The three hour delay. It appeared that no one person really knew what they were doing. The disabled in wheel chairs we left on there own. One elderly woman literally fell out of her wheel chair to the floor. I was discusseded by the events of the airline."

Pros: "Last week I flew to Florida on this airline. I quickly wrote a stellar review because the flight crew was sincere, nice and kind. Apparently, that is against policy and on this flight there was no hint of that nice attitude. No frills, no courtesy, just transportation."

Pros: "Food"
Cons: "Not enough options and what was available was pricey."

Cons: "I flew to my "surprised" 50th bday party with family and to meet more family. The aircraft problems overheated engine, caused us to get out of the plane, move all luggages and wait foe a new plane that also had to be cooled off before reboarding. We were tired and hungry. Missed my bday with family. Very very disappointed."

Pros: "Their flights are always delayed. They have some pretty old flights and they always get broke before the take off and they have to do some maintenance before take off. Not going to fly again with them."
Cons: "Entire flight experience."

Cons: "2 hour delay, plus a filthy plane with bloody toilet seat, completely bathroom fail."

Pros: "The price of the flight was cheap, but i know why. You ended up paying for your carry on luggage, ypu pay for seat assignment if you want to guarentee sitting with you party, you pay for soda. My flight was 1.5 hours late, due to mechanical problem. Plane was janky and it felt like it STILL needed repairs."
Cons: "Low airfare."

Cons: "I didn't like all the inconsistent additional fees, the reschedule, the delays, and gate swaps."

Cons: "Delayed 5 hours!"

Pros: "Flight attendants were very respectful and courteous."
Cons: "Last 10 minutes of landing the plane was very very rough. A few people had to pull out the barf bags Lots of speeding up and slowing down. Ups and downs. It wasn't turbulence but it felt like it."

Cons: "Two planes of passengers in gate area delayed takeoff without warning or information."

Pros: "We eventually got to Las Vegas."
Cons: "Everything. Spend an it make and book with someone else."

Pros: "No lay overs"

Cons: "My flight to Vegas was cancelled the day of the trip, so the trip back did not exist for me. How does an airline do business this way? I had hotel booked and lost out on money."

Pros: "The crew was exceptionally friendly and helpful."
Cons: "Seats don't recline."

Cons: "Muy mal aerolínea"

Pros: "Airline was great. Told us right away they were only going to do one drink service so we could order two. Left on time and had no issues. Would definitely fly with them again. Even though you have to pay to check a bag, it's still a better deal than any other airline out there. People need to stop complaining about the extra fees, do you want cheap or not."
Cons: "Nothing. Was exactly what I expected for a $35.00 flight."

Pros: "The price, found a round trip from Albuquerque to Austin 3 weeks ahead for 74$. I couldn't believe it"

Pros: "Great flight staff and every allegiant like we've had is very friendly and professional"
Cons: "don't like the extra price is tacked on when you purchase your tickets online each suitcase and other fees"

Pros: "Excellent direct flight at good price"
Cons: "Flight 339 not listed on TV monitors at Boise airport"

Pros: "Time of travel"
Cons: "No leg room"

Cons: "Flight departure delayed two hours"

Cons: "The weather blizzard and freeways being closed. I missed my flight"

Cons: "When we booked our flight you seperated us on the plane seating Why? That really sucked. We then found out you charge extra to sit together for each of us. We would not recommend first time travelers to your airline for that reason"

Pros: "Ticket price was great and staff was very kind."
Cons: "Paying for a carry on or a cup of water is a little crazy but I guess if it's overall a short flight you make it work."

Pros: "Checking was fast"
Cons: "I have to pay for my carry on ."

Cons: "Plan was 4hrs late"

Pros: "Base price and airport convenience."
Cons: "Add on pricing for booking the reservation, selecting a seat and any other possible need. "Required" arrival two hours prior to flight, but check in desk not available. Seats were thin and too narrow for most every body type."

Pros: "All crew very nice. Cost was a great help for me to be able to fly.. Food looked very nice, I didn't have any on this flight but will partake on my next trip in December. Really enjoyed how the crew managed the exit of the flight. It was controlled by crew and the result were great, no pushing or shoving.. Very fast and easy, no stress."
Cons: "I didn't have any bad experiences, it was an enjoyable trip."

Pros: "Super rude, starting from the check-in counter to security inspection to boarding the plane- every attendant we asked a question to or asked for assistance had no clue what to do or respond."
Cons: "Get better-qualified personnel."

Pros: "Caring and through personnel in the face of a virus."
Cons: "WATER"

Cons: "It was a little too warm"

Pros: "Good price, cheerful people, direct flight."
Cons: "Not charging extra for everything-- bag, carry on, seat selection, etc."

Pros: "Schedule"
Cons: "Treat form Volaris personal at Cancun terminal"

Pros: "The crew were really nice!"
Cons: "Better seats!"

Cons: "I was flying with my husband and 3 you. Children and couldn’t sit together. I was not told the high luggage charges and that I could register before for a cheaper rate. The lines to check in were over 1 hour and 20 minutes wait. The flight attendants do not speak English so could not communicate or help me at all."

Pros: "The trip was for my mom , she couldn’t aboard the plane because the need a confirmation number not just with her name ,she lost the flight"

Pros: "Crew was poor in preparing for boarding. Boarding happened 30-50 minutes past final call."
Cons: "They could have been more open about checking in. They had a long line that was a mix of three flight leaving in the same hour. They could have organized the boarding better as well. Splitting the passengers in three groups didn't play out so well."

Pros: "on-time flight and arrive"
Cons: "- Worst seats ever. I felt that I was sitting on stones. Limites recline, limited legs space.No entertainment, no water. Worst boarding system EVER!!! , No flight again, Do not fly this airline!!"

Pros: "Temperature was reasonably ok."
Cons: "Seats were very uncomfortable. Didn’t recline. No movies were available."

Pros: "Flight delay horrible ... almost missed my connecting flight ."
Cons: "Better connecting flights"

Pros: "The crew had good attitude."

Pros: "My experience was so terrible I don’t have anything positive to say."
Cons: "1. The original flight I purchased was less than $100, Volaris cancelled it and the only flight available for me to purchase was then $150. 2. After I purchased the 2nd flight, I called within seconds because I noticed my mother’s name was on the ticket instead of mine! I had previously purchased her flight and somehow the kayak site had auto populated her name, i know for a fact did I did not type in her name, it is longer Han mine and has a middle name, i don’t even have a middle name. I think it was justfly, the third party who sent the confirmation email, I explained the situation, they took my contact information and since I had just called they would reach out to Volaris to see if they could change it to my name, and would reach back out to me within a few days. They never called/emailed me back. When I called Volaris they charged me a name change fee off $80+... I don’t know if anyone cares about customer service at Kayak, I have been purchasing all my personal flights through Kayak since 2007, this is by far the worse ticketing/airline experience I have ever had. Also, Volaris charged me $10 for my backpack that I store underneath the seat in front of me! They are a terrible airline, that straight out rips people off. This is the last time I fly with them, and probably last time I use Kayak."

Pros: "Seats"
Cons: "Nothing"

Cons: "Everything. The plane was disgusting, garbage from the last flight. We were delayed too."

Cons: "Crew was not prepared with enough custom forms. When we arrived at airport it was a mad Scramble to find some."

Cons: "Everything was good. No problems or complaints"

Pros: "Nada"
Cons: "Pésimo"

Pros: "It was awful"
Cons: "Everything needs to change. I will never use this airline again!"

Pros: "Flight was on time. Crew friendly."
Cons: "The new seat design slim seats are so uncomfortable. They are really bad! To Volaris could @ least offer coffee, tea and water Complimentary."

Cons: "Never booking with this airline again."

Pros: "Getting my boarding pass was a hazel and the flight was delayed about an hour and a half. Seats were extremely uncomfortable and they practically didn't recline. Everything on board was sold and nothing was offered complimentary not even a cup of water."
Cons: "What could be improved is, being on time. The seats could also be a more comfortable with a bit more legroom, room to recline, and space between people. Seats felt like I was sitting on the other person's lap. A small drink should be complementary."

Pros: "Nothing Volaris made us miss our flight and they charged us to be on the next flight tomorrow."
Cons: "Everything could be better."

Cons: "El vuelo más incómodo de mi vida. Ridiculo el espacio entre asientos fila 30."

Pros: "Price and luggage package"
Cons: "Very little space between seats, slow bag drop process"

Cons: "Light free snack"

Pros: "How fast the actual flight was."
Cons: "The accuracy of the departure information."

Cons: "I left from Mexico city to Guadalajara to Ont California. Between Mexico City to Guadalajara i had 30 minutes to connect my flight. I had to ran then re checking again and go thru inspection again. Horriible"

Cons: "The seats cannot recline and they won't even give a glass of water. I had to pay adittional 60usd for the documented baggage eventhough when I bought the ticket I filtered my search with flights with the documented bag included!!"

Pros: "Quick"
Cons: "Gate decision because we had to wait until last minute to announce"

Pros: "On time"
Cons: "Chaotic boarding, seats very uncomfortable and no legroom, flight attendants did not speak English, zero entertainment options"

Pros: "It was on time. Crew was fine."
Cons: "Cramped seating, uncomfortably hot the whole way, they Michel and dime you for every single thing so the “low fare” became more expensive than other options."

Pros: "Bad"
Cons: "No comments"

Cons: "The gate change of the flight was not properly notified."

Cons: "The thing that I don't like is that you guys don't offer good food just snacks, and seriously that is no enough for the prise that the costumers pay for. This is just a comment, I hope you guys do something about it."

Pros: "Shock to see pillows and snacks were on sale. Even more surprise when my carry on was weighed with my purse yet others boarded with more than 20lns limit. Stick to your own rules especially since I ended up paying $60 to check in language that was 5lbs overweight."
Cons: "Shock to see pillows and snacks were on sale. Even more surprise when my carry on was weighed with my purse yet others boarded with more than 20lns limit. Stick to your own rules especially since I ended up paying $60 to check in language that was 5lbs overweight."

Cons: "That it wasnt a real ticket and i had to buy one at the airport. Help was useless and everyone pointed fingers at each other. If volaris made a mistake that is irrelevant... i gave my money to you guys not them and you as a middle man did not live up to your part of the bargain"

Cons: "I booked the flight, received confirmation e-mail and receipt for payment. Then get an e-mail at 1:45 am the day of my flight which was scheduled for 7 am that the pricing value was incorrect and my booking was canceled. I flew from New York to California where I was going to get a connecting flight the next day but my connecting flight purchase was terminated. I have never experienced this and I was left stranded and unable to get to my destination. I had transportation waiting for me and I had to find out the morning of my flight. All I got was an e-mail stating they tried to reach me but that was a LIE because I did not receive any phone calls. The flight I booked was booked right away so no time elapsed for the price to go up. When I called to complain to the company they were unable to help me and no supervisor or manager was available. I was told to call back in 3 hours for someone to assist me but that I was not going to be able to get on my flight because now, the morning of my flight the price was $200 more then what was advertised when booking. This is unacceptable and unprofessional."

Pros: "Travel time"
Cons: "No real food only snacks"

Cons: "There was no food or entertainment on this flight."

Pros: "The worst experience since, besides they weight your luggage before check-in, they do it again right before you take the airplane. The cost for register a luggage os 45usd!!!!! Wtf..."
Cons: "The worst experience since, besides they weight your luggage before check-in, they do it again right before you take the airplane. The cost for register a luggage os 45usd!!!!! Wtf..."

Pros: "boarding was quick and easy. price was low compared to other airlines."
Cons: "Where do I start? I booked with them because of the low price and I read other reviews where they were compared to Southwest aArline, whom I like. well, they aren't even close! They don't offer any complimentary drinks, no entertainment, and the seats were horribly uncomfortable on all four planes we rode on. The seat pads were worn out and all you could feel was a metal bar across your tailbone. Try to sleep on that for a red eye flight! Impossible. They sat us near the back of the plane and we had the option to move for an extra fee. I chose not to and regretted this decision because the flight attendants posted up and played cards all night, laughing and talking loudly while the passengers tried desperately to sleep! nevermind the fact that you have to pay extra for a regular carry-on sized bag. This airline is such a joke. Next time I fly to Mexico, I'll just pay extra and fly with a known US carrier. Don't waste your pesos, unless you want to be super uncomfortable."

Cons: "checking in process, Over one hour in line which. 2 people 1 regular bag $55 dollars. Pay for everything on the plane except water. Poor ventilation. Couldn;t even lay tray down without it sticking in my gut, I could go on. I fly quite a bit and this was probably the worst experience"

Cons: "Tried to pre check a day before the flight using Volaris app and wasn't able to complete the process, as the app was timing out and it was forcing me to buy a seat in the plan, which I wasn't interested in. It seems to me that the airline is trying to nickel and dime you in every opportunity they have as they wanted to charge us 50 USD extra as our carry on luggage was under the 22 LB restriction but our backpack added 2 pounds. I have never seen an airline that is weighting each and every passengers backs and purses during the boarding process to see how much more money they can get per flight. Also, I found it kind of funny that after take off the flight attendants were selling the empty seats in the front which didn't had more leg room (not first class) but were just closer to the cabin. You are already charging for sodas, CAN YOU JUST STOP THERE?"

Pros: "everything went well from check-in to the flight crew to getting a taxi."

Cons: "Llegue 1 hora antes de mi vuelo y no me permitieron hacer mi check in porque “debería estar ahí 1.5 horas antes”. Me indicaron que debería comprar otro vuelo, ya que ellos no hacían cambios. Me tuve que cambiar de aerolínea y adquirir otro vuelo para el día siguiente."

Pros: "The direct flight and on time"
Cons: "Got no service from the staff called them over and over they would never come back to me after they said they would be right back"

Pros: "Punctuality, friendly flight crew"
Cons: "Boarding was an unorganized free-for-all"

Pros: "La posibilidad de viajar a Chicag sin escalas"
Cons: "La línea Volaris o por lo menos el avión en el que viajamos es muy viejo. Y el mantenimiento deficiente."

Pros: "Didn't get beat up or dragged off flight so better than United"
Cons: "Woman at gate unable to provider updates with when delayed inbound flight be there and when we would be boarding Crew unable to provider estimate with new landing time so that we could update our ground pickup at destination Front bathroom broken on a 40+ row flight! Incredibly inconvenient for passengers towards front especially when they have their snack/drink cart out which no one wants anything from anyway because it all costs money. Get that out of the way! One attendant was rude to my wife and son when they were trying to get to the rear bathrooms. Crew did not know which baggage claim our bags would be at. Won't make the mistake of flying Frontier again because it's cheaper (rude service, delayed flights, no refreshments = cheaper). I recommend other travelers splurge for any other airline (maybe not United)"

Pros: "The cost of flight, pilot was very smooth."
Cons: "The people around me. But that isn't within your control .wasnt aware of extra cost to carry on . Because who doesn't fly with some kind of item."

Pros: "Flight was on time. All but one crew member were pleasant and professional. Low cost initial fare, but..."
Cons: "Relatively short flight made absence of beverage and food/snack sufferable (without paying high end bar prices for for snack or drink). Paid for reasonable leg room, carry-ons and a checked bag. So, after all those fees, flight cost was average."

Pros: "Service was fast and friendly and very efficient!!"

Cons: "Everything was fine other than how cold it was on the plane. The coldness actually woke me up several times because it was so bad."

Pros: "Nothing"
Cons: "Our flight was cancelled twice and solutions were handled poorly by frontier's customer service. I will never fly with this airline again."

Cons: "Flight was cancelled at 2 am. Was told flight was on time at 855 pm. Was then delayed to 11:30. I am not receiving flight compensation emails at this time. This was horrible. The voucher they gave us for a hotel did not work. HORRIBLE EXPERIENCE."

Pros: "Over all there was nothing to complain, you get for what you pay for. the Plain was good and clean, the Staff where friendly and helpful."
Cons: "I do not like that I have to pay for my Carry on bag, charge me up front when I buy the ticket."

Cons: "I wish the seats were able to recline for comfort. Other than that I really enjoyed my flight."

Pros: "No frills on this flight. I did not partake in the food or beverage services nor did I check or carryon any luggage but the flight was relatively smooth and seats were of average comfort but all of it was worth the great price I paid for the quick trip"
Cons: "No cup holders and my seat didn't recline so I couldn't sleep."

Pros: "The flight arrived 40 minutes early."
Cons: "I paid $40 for a carry on. The plane was not pressurized, I've never had my ears hurt to bad on a plane."

Pros: "The plane did not crash. That is the only positive aspect of the trip I could come up with."
Cons: "I paid for my checked luggage, which was expected and fine, however I was told my carry-on bag was okay but it was not. After my ticket had been scanned at the gate and I was already halfway down the gangway, a gate agent began yelling at me to come back. The other passengers looked at me like I was a criminal or something and it was quite humiliating. The agent said (rather rudely) that I had to pay an additional $40 for my carry-on. I explained that I was told the bag was fine when I was at the ticket counter but they did not care. They further informed me that I was paying $10 more for my bag than I would have at the ticket counter, leaving me feeling scammed. I emailed the company immediately upon arrival, explained the situation, and asked for a refund of the carry-on fee given the unusual circumstances. I was flatly refused. Horrible experience, horrible employees, horrible customer service, horrible airline. Their ticket prices might be low, but that only seems to be to lure customers in so they can be tricked and swindled for more money. I paid more for my bags than I did for my ticket!! This company seems to operate on a "bait and switch" business model and through some research I did on them following this experience I found they already have compliants against them to the Better Business Bureau. AVOID THIS AIRLINE AT ALL COSTS!!!"

Pros: "Flight crews, from the pilot to the attendants, were very polite & seemed responsive passenger needs. Boarding was ok - could always be better."
Cons: "My flight on Friday was delayed by 4 hours and my flight on Sunday was delayed by 2.5 hours - making what was supposed to be a relaxing weekend bookended by terrible and exhausting wait times at the airport - expensive too because I ended up having to eat at the airport for both. Didn't arrive at my final destination on Friday till 2am. The seats on the plane, I found, to be super uncomfortable."

Pros: "Nothing"
Cons: "Our flight was delayed over 4 hours for "maintenance issues" and when it was delayed a final time, for an additional 30 minutes, they finally gave us a food voucher that none of us could use, having already eaten during the first 3.5 hours of waiting. First, and only, time I will ever fly with this airline."

Pros: "What is to like?"
Cons: "everything!"

Pros: "I'd like to not be charged for a carry-on."
Cons: "I did not like the overselling, extra fees (i.e. carry-on charge)."

Pros: "The actual flight itself was smooth and as expected."
Cons: "Everything else but the actual on air time itself was awful. At ORD the lines were short/fast but the agent was a little rude, it was my first time flying Frontier so I just had a few questions and she made me feel like I was annoying her or wasting her time. At the gate the boarding process was as expected, except I think the gate agent could have done a bit better crowd control, it was really cumbersome to get across the multitudes of people with unassigned seats or later zones that were clogging up the entrance just standing there. The flight was smooth. Upon arrival at PHX luggage took upwards of 30+ minutes to arrive and some passengers had to wait much longer. My luggage arrived damaged. I filed a report at the Frontier desk but their response was to ask me to leave my broken luggage there, take my items in clear trash bag and wait for a voucher. How am I supposed to take my items to a hotel for business meetings in a trash bag? That's not an acceptable solution to a problem I did not create, baggage handlers did it. When I got to the hotel I realized that the items I had on the front pocket of my luggage were tampered with and one item was missing. I was told I could go spend the money to replace my luggage and bring them back the receipt, and then leave them the broken luggage cause and I quote "you can't have it all". What does that even mean? I can't have MY luggage? That I brought in perfect condition and the baggage handler broke? Come on. They did not explain if they would offer a refund immediately upon receiving my receipt, it was all very rushed and vague and I was going to miss my transport so I had to leave. They did not give me a claim number or a number to call back at. Nothing. I wasn't even being rude or loud or annoyed like some customers get when these things arise. I understood perfectly that it was an accident and these things happen, but I still deserved a proper response and decent treatment, since I just paid $45 for a checked bag only to have it be broken. On the day of my departure from PHX I arrived at the airport on time, 2 hours and 15 minutes earlier from my departure. I stood in line at Frontier for an entire hour to check in my luggage even though I had checked in online and already paid my fee. I asked if there was a place for people who already were checked in and a rude airport staff member told me to just "get back in line". After waiting in line for that long suddenly the desk agent yells to all the passangers from a flight to Denver to move up to the front of the line, so about 100 or more people move ahead of me despite the vast majority of them having arrived late. I understand their flight was leaving earlier but what about our flight? How is it reasonable or fair to reward people for being late and make people who have been dutifully and calmly waiting in line FOR AN HOUR standing with heavy bags wait even longer? The whole thing was just terrible!"

Pros: "Quick easy no hassle"
Cons: "Having to pay alacarte for everything"

Pros: "nothing"
Cons: "crew was rude and very unprofessional spent 30 minutes taxing before take off (probably wasn't their fault but annoying) landed on time but only deplaned 40 minutes after we landed they have no snacks on board, or rather should i say they sell everything and its all pricey there is very little leg room, very uncomfortable flight"

Pros: "nothing"
Cons: "everything"

Cons: "When I got to the gate, I was told that I had to pay $45 for my carry on luggage, which I found it to be somewhat insulting (if I had agreed to check-in the luggage it would have been 'cheaper' only $40). This was the first time I had ever been asked to pay for my carry-on luggage, and the basis for me to never fly Frontier ever again. They claim that it was because of the ticket I purchased through a third party, and I told them that they should not advertise any tickets where you intend to charge people for their carry-on luggage. To make things worse, it appears that Frontier does not participate with the TSA pre-check program, and even though I had my global entry card with me, the officer at TSA pre-check would not allow me through this line because of the airline I was flying with - Never again!!! I suspect that on my way back I'll be forced to pay another $45 for my carry-on luggage, which I despise."

Cons: "i did not receive the option of a beverage. I sat in the rear of the plane, and by the time the crew was near me, there was not any more time to allow the option of a beverage."

Cons: "Flight 33 minutes late leaving. Did not realize Frontier now charges for everything. My mistake but realized I could have flown on American for same price after all extras added to ticket by Frontiet. Not likely to ever fly on Frontier again."

Pros: "The crew was professional."
Cons: "The seats are not comfortable so it makes it difficult to sleep. Ours was a red-eye so that was not good."

Pros: "Flight attendants and gate personnel were very gracious. Nice flight (weather cooperated) and no delays."
Cons: "Desk personnel at ORD were horrible, very abrupt, and just plain angry. Everyone has a bad day, but I'm easy to deal with and the only thing I did was step one foot over the "wait" line to the counter. I apologized after you snapped at me and continued to smile... while you continued to frown and be condescending. That alone means I don't fly your airline again. I can afford the extra for Delta and I should have stayed there. Seats were really uncomfortable and though we paid extra for the better seats, leg room was at a minimum. Again, about what I expected. All told, for 1 bag and a little more legroom, we paid an extra $115 per tick. Not really any savings over a more full-service airline."

Cons: "Uncomfortable chairs,"

Pros: "The worst flight I have ever had. Most uncomfortable seats I've ever sat in. I will never ever fly this airline again. They also charge for everything. Everything had a fee. Horrible experience. I guess AA is the best."

Cons: ""Upgraded" to the most uncomfortable seat I've ever flown in. Expensive checked and carry on. Flight attendants were all extremely rude and unprofessional - spent the entire flight ignoring the passengers and clustered at the front of the plane complaining about coworkers. The flight attendants were doing much of their work by flashlight - seemed very substandard. No welcome. No goodbyes. It was clear that they had disdain for the clients. No food or beverage service. Will never consider Frontier again."

Pros: "Flight left on time and arrived a little early. Staff always offering seatbelt status in a prompt manner, keeping our safety in mind."
Cons: "Hard to get any sleep in a cramped space, but that's how it usually is on a redeye."

Cons: "landing and waiting for a gate for 45 minutes. We were an on-time arrival without a gate? That is very poor planning and anticipation of flight needs."

Pros: "Easy boarding, knowledgeable staff...friendly service"

Pros: "Amazing service. Kat and Linda from MIA airport check in were phenomenal and completely made my trip in every way possible. I hope frontier recognizes how truly lucky they are to have these women on their payroll."

Pros: "Price"
Cons: "$1:99 soda realy"

Pros: "Overall good experience. Flight got in early but then had to wait for gate to clear."

Pros: "First of all they charge you 40$ in internet for your carry on bag ! You dont have food or snacks Its cheap only If you dont have any bags otherwise take an other airline !"

Cons: "Over 1.5 hr delay in Las Vegas- sometime cannot be helped, I understand."

Cons: "I spent the entire day in the airport b/c they strung us along 2 hours at time. Then when the plane was finally ready they had to get a new staff for the plane and delayed us another 4 hours. Couldn't they have planned ahead and found a staff before the plane was ready?!? Or if they had just told us upfront the repair was going to take 8-12 hours we could have made use of our day. Losing a whole day of productivity when you own a small business is catastrophic. Frontier really screwed me over."

Cons: "the seats"

Pros: "Nothing"
Cons: "Everything"

Pros: "The crew was fine."
Cons: "They charge for everything, is a scam . I will never book a flight w them."

Pros: "Not much"
Cons: "A whole lot"

Pros: "overall we were most happy with our experience we have never traveled on Frontier not used to all the separate fees but, it was all good!"

Pros: "Nothing"
Cons: "Well first I didn't know you have to pay $45 for a carry on. And $60 at the door . The price I paid was the same as other airlines, this was just out of place. The seats are uncomfortable Snack choices are limited No entertainment or wifi"

Cons: "Nothing."

Cons: "Delayed with no information given. No charger ports."

Pros: "Nothing."
Cons: "Paying to sit next to my husband, delayed, got in late and had to sit there for another 45 minutes so instead of getting off at 7:30 it was about 10:00. Crew was rude and pushy and the tray tables were half the size of normal airplane tables."

Pros: "flight takeoff and landing on time---- waited 35 minutes for bags"

Pros: "Nothing. No, wait. It was a short flight. Only three hours. Seemed like more. Worst seats in industry."
Cons: "Charged for everything, except a cup of water! Seats cheap, no padding, do not recline, poorest legroom in industry. Crew spent time on PA system trying to sell Frontier credit card; no takers! Changed by seat selection with no notification. Gave me the enviable middle seat after letting me select an aisle. Probably gave my seat to one of their "select" chumps. I mean who would fly this airline more than once? Charge $30 -$45 for single checked bag, with a surcharge for holidays! Frontier used to be a good airline, about 20 years ago. Now advise you avoid."

Pros: "It was a smooth experience"
Cons: "Paying for carryon and a seat"

Pros: "Not much. I got from point a to b on time though."
Cons: "The carry on luggage charge is offensive. No clear explanation of the policy on site. Kiosks don't work reliably. Seats are uncomfortable with minimal padding and no head rest for this redeye flight. Nearly impossible to get rest. Too expensive for what it was."

Pros: "Got there early, check in easy"
Cons: "No free drinks or snacks and was so cramped in our seats."

Pros: "Clean and simple"
Cons: "To pay for absolutely everything"

Pros: "The price."
Cons: "The seats don't recline. That makes a huge difference for anyone taller than 5'6". United has thin seats also, and the difference is the seat slides forward as the seatback reclines, so the person in front of you doesn't end up in your lap. Not having the option to recline the seat makes me more claustrophobic. My next Spirit flight will be my last."

Pros: "Nothing"
Cons: "Everything"

Pros: "The quick boarding process and speedy arrival"
Cons: "Seat didn't recline at all. Didn't have any drink stirs"

Cons: "No leg space."

Pros: "Great service!"

Cons: "We thought we found a great price for a quit trip to visit our new niece. We were totally wrong. Spirit charged us more than then the industry norm for a checked bag. I had tried to check it in early online but their mobile functionality doesn't handle payments. So that was $50. When we arrived they were highly disorganized and it wasn't clear what line to get into. Let's just assume that's just part of an airport experience. We get to the gate, and see that the flight has been delayed an hour. We decide to hang out there and learn over the intercom that the flight was delayed 2 more hours. Did they update the screen? Nope. Less than 20 minutes later they were boarding. It gets better though! After partly boarding the flight, they made everyone get out. We were grounded for a long time before and after landing without adequate information from the pilot on why or for how long. Finally when it got to the point I was going to pass out they wouldn't give me water because "I had the entire flight to make a purchase." Never again!! Never!!!"

Pros: "On time"
Cons: "I could not check in using my phone. Had to log onto a computer to sign in online. Was not given my flight info, had to call for it because the online log in said "no itineraries found" when I did have a flight so I had to call and be on hold for 20 minutes before someone would email me my itinerary. Seats do not go back. Flight pricing, I felt tricked and like I was scammed. Nothing is included. Everything is so expensive."

Pros: "Nothing"
Cons: "The crew reseated the woman sitting next to me into the exit row, even though the woman came to the gate in a wheelchair, used a cane when getting on the plane (walking right past the crew), and clearly struggled getting on to the plane and then into her original seat, which was not exit row. After she was seated in the exit row aisle seat, the other passenger in the exit row had to climb over her when the passenger needed to go to the lavatory. God forbid anything had happened where we would have had to use the exit row. Imagine people having to climb over her or her having to struggle to get up and get out of the exit row exit, with people trapped behind her. The crew told me and another passenger that they would address this safety violation, but they did not. They also said that a manager would meet us when we got off the plane, but no one did. They clearly did not care about such a serious safety violation."

Pros: "Absolutely nothing."
Cons: "Tight squeeze seating, gum chewing staff with talons for fingernails and excessive jewelry and an attitude of excessive power over all on board, tight aisle space, non reclining and uncomfortable seating."

Pros: "Direct flight"
Cons: "Hidden baggage fees that are not revealed until after booking. The prices are not discounted when you consider $84 for a carryon. Seats are very uncomfortable. No leg room at all. The person behind you is forced to put their knees in your back"

Pros: "Got hung up in security they lost my id took them 20 minutes to find it"

Cons: "They advertise super cheap flights , but I just ends up being double the cost . They charge for checked AND carry on bags .$50 each The also charge $18 to sit next to my girlfriend even though I bought the tickets together . They don't even offer free tap water ,and the seats don't recline . The flight attendants were not friendly either. I will NEVER fly on spirit again !"

Cons: "Spirit charges for everything, including stuff that doesn't cost them, like choosing a seat."

Pros: "I like how fast I boarded."
Cons: "The limited seating room and how long I waited to retrieve my luggage."

Pros: "Not worth my time"
Cons: "Not worth my time"

Pros: "Spirit Airlines did perfectly into a specific niche of travelers. I'm glad that they operate in this space."

Cons: "I will never fly this airline again."

Cons: "We did not received a complimentary snack. I was very hungry and needed to take my medication with water. I didn't traveled with credit cards and I didn't had enough cash to buy a water or soda."

Pros: "They charge me more money for baggage $22 more than regular charge Would you please give me their phone#"

Cons: "Spirit Airlines charges for your carry on luggage. So the cheap ticket prices are good if you don't bring any luggage. Nothing is complimentary. The seats are totally cramped. I'm short and wasn't very comfortable. I have no idea how tall people handle it. I will not be choosing Spirit Airlines in the future."

Pros: "Very smooth flight."
Cons: "Unclear size directions for fees."

Pros: "PRETTY DISGUSTED WIITH THEM"
Cons: "Internet Registration and phone service is down right Sleazy Those not used to used to using the internet can be RIPPED OFF for 100.00 of dollars with there graded fees.Run like a casino."

Pros: "The website was down the night before my flight. The airlines wanted to charge me a #10. fee to print it anyway. The wait in line was 45 minutes to get a ticket. 45 dollars to carry on a bag. 15 to request a seat. What other business could be run like that and survive?"

Pros: "Cheap even with paying to check a bad and choosing a seat."
Cons: "No food or drinks. Seats did not recline."

Pros: "The flight crew were very friendly and attentive"
Cons: "I wish they at least gave free water, seats are very rigid"

Cons: "It was a TERRIBLE surprise to get to the counter and learn that I had to pay $55.00 for a carry on!"

Cons: "Flight took off late. Had to taxi in Chicago for 40 min."

Cons: "Late departure, late arrivel, lost luggage"

Pros: "We did reach our destination on time."
Cons: "The cheesiest plane I have ever been on. The creeking is unnerving. The cost of a carry on, INSANE! Rate the food and entertainment- all fees! This airline is a total rip off. I tell everyone how awful it is."

Cons: "My flight was delayed over an hour with no notification. The seats were, if possible, smaller than normal. My return flight was delayed 5 hours, again without prior notification and then cancelled after waiting in the airport for 5 hours. Terrible. Not worth the money saved as you pay for it in seat reservations and back checks. There isn't even free water!"

Pros: "Went well."

Cons: "Very disappointing.. 1. Lot of hidden charges ($45 for carry on luggage per side) 2. Charges to select seats 3. No complimentary drinks. Even water was for $3 4. They do not accept mobile boarding passes. You need to get a print out of your boarding pass. I mean that is amazing. 5. The most disgusting moment was when i came to know that there was a chewing gum on my tshirt when i removed seat belt. I came to know that it was already there on seat belt. Not sure whose fault it is. Cleaning staff or traveler ? Overall very disappointed with spirit airlines... Will never ever use this airlines again."

Pros: "Nothing"
Cons: "Without notice to us the one and only flight to Chicago left 10 minutes earlier than the time on our tickets. We were standing at the gate over 20 minutes before the flight was to take off but they wouldn't let us board because they lock the doors 20 minutes before the flight takes off. Since they moved the flight time up we were only at the gate about 15 minutes before take off. Several other passengers were in the same position. The entire Frontier staff couldn't have cared less. They tried to say the flight hadn't been moved up but when we showed our tickets they then said it was our fault for not calling in advance to make sure the flight hadn't been moved up! They wouldn't give a refund or credit. We had to pay $300 each to fly on Delta. This company shouldn't be in business."

Pros: "Boarding went smoothly, flight uneventful."
Cons: "No TSA Pre-check! Horrible, but lucky it was a small airport. The seats are really close together and squished if you aren't small. no entertainment on long flight (OAK-ORD). No water."

Pros: "cheap ticket, service was solid, plane clean"
Cons: "bag fees were ridiculous and if I had needed to check bags it would have cost as much as a flight on a better airline."

Pros: "It was a very smooth flying experience"
Cons: "To You should o long waiting. Flight was delayed by 40 mnts. Should provide at least free water"

Pros: "Cheap ticket newer airline and planes fast to board"
Cons: "Plane was cancelled took another day to actually get out"

Cons: "Flight got canceled. There were no contingency plans."

Pros: "Nice people, good landing, good flight in general"
Cons: "I didn't like the repetition at the gate that they would charge $100 for oversized carryons. I think they could avoid this by making it very clear on the computer screens when you buy your ticket"

Pros: "Pilot did a good job - smooth flight from that perspective"
Cons: "The staff was terrible. As we boarded, there were rules and penalties thrown out to make the experience feel more like entering prison vs. what should be a relaxing comfortable flight. On board, the staff continued to put out rules and regulations, and one point brining the book of regulations to a poor woman passenger who had paid for "first class" seats only to find out she couldn't have an infant on her lap. Initial word was she'd have to leave the plane which completely upset her. She said, "Why did you allow me to purchase this ticket if it wasn't allowed to bring my baby?" Later they said it was OK for her to go to a different seat further back for take off and landing. Later, the flight attendant took it upon himself to say that we are welcomed to purchase food on board, but that it is against federal regulations to remove the food and eat it anywhere else. Really?? Even if that is a law, is it really necessary to put all of this negative information out there? I've flown for 30 years and never had this kind of negative experience. The comfort of the seats were terrible. I'm a fit, thin person, and by the end of the flight, my bottom hurt so bad, it took 2 days to feel normal again. I am having to face a flight back to OAK on Spirit and am actually considering purchasing a different ticket to get out of ever stepping on one these planes again! I am telling every one I know NEVER to fly Spirit. This was my first experience and it was the worse flight in my entire life, filled with mean-spirited people and super uncomfortable seats."

Pros: "Everything from checking to landing. It was on time, friendly staff, clean plan.it's amazing. Airlines"

Cons: "The flight was delayed by over 2 hours without an explanation."

Pros: "-took me from point A to point B"
Cons: "-uncomfortable seats with little let room -one member of staff was a little condescending -had to pay $14 extra for a regular seat -carry on prices are ridiculous"

Cons: "seats are cramped"

Pros: "The service was poor. Flight attendant did not even bother to ask me if I wanted to purchase any drinks on the flight. Also flight attendant did not allow me to use to restroom on the aircraft. She shook her finger at me as I walked up and did a turn around sign to indicate that I needed to use the other restroom. I waited 30 minutes to use the other restroom while she stood there in front of the restroom in the front of the aircraft. I have never been restricted to use the restroom before on any airline. The flight also was not full and I asked if I could relocate my seat because the person next to me kept nugging into me and being really close to me and I felt really uncomfortable. Flight attendant told me that the seats are assigned and that they could not do anything about it even though there were plenty of empty seats. They said if I wanted to switch seats then I would have to pay a fee. I have never had an airline tell me that if there were a large amount of empty seats remaining."

Cons: "They charge for the first carryon, they charge to check in at the desk, they charge for all drinks and snacks. In addition there are ads on the carryon compartments and they spend the flight trying to sign you up for their credit card and sell you things. The crew are more like salespeople than service people. The seats don't recline, there's no leg room, even the tray tables seem skimpy because of how tiny they are. Basically the whole is experience feels like being fleeced. Not worth it."

Cons: "Spirit touts being an "ultra low fare" airline, but that is a JOKE! One has to pay for even a carry-on bag, and if you want to sit with your party, you pay again. In addition to my fare for 3 people to fly, we paid another $432 for bags and seat assignments. We paid for no snacks or WATER, which cost $3. I am a bargain hunter, but Spirit was NO bargain! It would have been FAR better (and cheaper) to fly on another carrier. If you don't prinit up your boarding pass, they charge you at the "customer service" desk. My husband joked, "Do we get a seat belt, or is there an extra charge?" That's how it feels, seriously. EVERYTHING that seems like it should be included is not. Be wary!"

Cons: "Their business model is to charge you a lot for everything including carry ons. You need to add at least $50 to make it comparable to even a relatively crummy airline like United"