Find Cheap Flights to Phoenix Sky Harbor Intl

American Airlines it's not my regular airline, and with this experience I will think it twice.

My bad experience consists I specifically requested wheelchair in my reservation, and it was worse because the flight has connection. And traveling with someone with a disability it's already complicated, I almost lost the connecting flight. American Airlines never bring the wheelchair and the crew was unable to help.

Nothing. THis airline is the pits. Stay far far away.

Everything. Desk agents are rude and unhelpful, airlines break regularly, flights always delayed, baggage always lost, awful.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Went smooth and without delays

Seat was very comfortable

No food to buy

AA WOULD NOT LET ME SKIP THE TUCSON TO PHOENIX LEG OF MY FLIGHT HOME FROM A FUNERAL.

AA practicing PASSENGER ABUSE .....HOW CAN I like AA for that.

Nothing

Sat for three hours in the plane. Missed my connecting flight. My luggage was lost. Had to buy clothes too attend my brother's funeral. Return flight home was accidently canceled.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

The people were rude, the food was mediocre.

It was fine

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

I did not like anything about the flight to be honest. Oh wait you did have cool club lights that were blue that tried to distract me from the fact that I had to take an American airlines flight.

Holy moly. You know if you stopped charging extra money for checked baggage you wouldn't have a ridiculously annoying amount of customers with too many bags for overhead storage. Then you wouldn't have to threaten your customers to store their small bags under the seat. Then I would have room for my feet under the seat. When I would have been comfortable. I also wouldn't have to annoy my neighbor with trying to move and get comfortable. But instead the exact opposite happened and I'm offended you guys have America anywhere near your name.

Baggage drop agent in Oakland excellent Great A319 w power outlets Thanks

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.