Find Deals on Flights from Phoenix Sky Harbor Intl to Oakland (PHX - OAK)

On time, plenty of space, I could relax and sleep.

The gates were far apart, I had to walk fast from terminal A to terminal B. I think the Departure Display was wrong too, stating it was boarding time, even though it was 50 minutes before take-off time.

Boarding was quick and fairly efficient, I imagine thanks to ground crew at PHX.

Plane was seriously dated. Interior seems to be untouched in the last ten years. Seats creaked and squeaked, easily could have been remedied with a few man hours of care to the plane. I pray that the state of the interior of this American Airlines flight does not reflect the condition of the plane's vital flight systems.

This flight is late most of the time. If you book this flight expect to be an hour late into Oakland. There are not enough nonstop flight options between Albuquerque and Oakland on Southwest Airlines

SW did their normal good job with the flight, which had one empty seat.

SW dropped the mid-day nonstop to OAK. Having to change planes in PHX makes it a real pain.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

There was no more room on the plane so me and 10 other passengers had to wait 3 hrs for next flight.

See above. Worst flight in 60 years of flying.Their systems failed at every point-- changing flights without carrying over seat reservations "Too close to flight time"

Attitude of many employees--" tough on you, suck it up. stuff happens". poor communication re flight change, rejection of AA Advantage Mastercard to pay for baggage check and get boarding pass and seat assignment. Rerouted me by 200 yards to TSA checkpoint I could see was 30 yards away. When flight arrived in SFO the arrivals board never showed it and there was no carousel shown for checked baggage. I finally had to go to customer service, where attendant just pointed to my bag on the floor with lots of others from the flight, shrugged, no apology, and chewed her gum a little faster before turning her back.

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.