Cons: "The snacks were good, but they should have offered some drink selections."
Pros: "Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight."
Cons: "The in flight screens weren't working well."
Pros: "Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks."
Pros: "Very engaging crew."
Cons: "Waiting 45 minutes, and 30 minutes after flight time for a few bags. They could have traveled on the next flight and arrived at almost the same time."
Pros: "The airplane seats and entertainment were 150% bettter than American"
Cons: "The check in area felt cramped, understaffed and like a 4th rate airline"
Pros: "Pilot was super nice and informative when the flight was delayed."
Pros: "The crew were good."
Cons: "The flight was delayed taking off. The crew tried to make it up but it was 90 minutes late in the end - I almost missed a connection. Seats were ok."
Pros: "Crew was good."
Cons: "N/A. No food was served due to turbulence which is uncontrollable."
Pros: "Pleasant flight, plenty of entertainment on a long flight."
Cons: "Delayed our flight, had to buy another hotel night to accommodate and restructure our schedule, but it was pleasant other than that."
Cons: "Could not get my boarding pass from Delta for the flight from PHX to LAX. Aeromexico did not confirm that leg of the trip, so I lost all day and had to buy another ticket for tomorrow. Still, Aeromexico has not solved anything"
Pros: "Nothing."
Cons: "These planes are filthy. The flight attendants are rude and apathetic. The gate didn't have any flight information and received no communication from the company about my flight."
Cons: "They could have communicated 100 times better after the flight was turned around in-flight and they held us captive at the gate for three hours and then delayed the flight for twelve hours."
Pros: "The flight attendants were really nice, funny, and attentive. They were great."
Cons: "I think it is insane that the overweight charge is double. The baggage fees are insanely expensive and the seats are so close together on the plane you feel like you are sitting in each others lap. Considering how many passengers they have on the plane and how much money they make show how horrible the baggage fees are because clearly they are making profit. Also, you can't even get water without paying for it. Everything here costs, this is why I will continue to fly with Southwest and I will never fly with this airline again."
Pros: "Nothing"
Cons: "They charged me 55 dollars extra just to bring my carry on baggage onto the plane! Unbelievable"
Pros: "Great price and friendly employees"
Cons: "Pull down Tray is too small, almost worthless. No in flight entertainment, no WIFI."
Pros: "Nothing"
Cons: "We arrived at the airport 2 hours before flight time, got ready to check our bag only to be told our flight to Phoenix had been cancelled and there was no replacement flight available until Friday - this was on Monday. No assistance to get us on another airline, just no customer service. We found another flight which cost double our fare and waited 12 hours in the airport— they didn’t even offer to buy us breakfast."
Cons: "Flight crew was rude to passengers, and during the overnight flight had a three hour long very loud conversation about their personal lives. Any passenger that approached them was treated poorly. The airplane floor and seats were dirty upon arrival. As with any low budget airline, the seats were uncomfortable and there were no entertainment options. Check in was a nightmare with insane lines and passengers barely getting their bags and check-in figured out before rushing to the gate. Recommend arriving three hours early if you don't want to wonder if you're about to miss your flight through the checkin and bag drop process."
Pros: "Sheap fair plenty of leg space"
Cons: "Seats not too comfortable but for a short flight it's ok"
Cons: "I missed my flight because on of the spirit agents made me wait at the wrong gate and then spirit team agents took so long to work with me."
Pros: "Glad I tried spirit! Got me in early on both legs of my flight! Also glad I got the comfy seat-SO worth the money!"