Cons: "I really appreciated the pilot keeping us update on the flight during the storm, I really enjoyed flying with Alaska Airlines"
Pros: "I'm usually happy with Alaska flights; I've taken this route so many times--and rarely find fault."
Cons: "Not enough fruit & cheese boxes Sitting in back We were told they ran out way up front!☹️"
Pros: "Food was excellent service was good"
Cons: "Boarding was too slow we sat at gate for almost an hour for baggage to be loaded"
Pros: "The customer service crew helped immensely and quickly booked us a hotel to accommodate us."
Cons: "Our flight to Seattle got delayed, so we missed the connecting flight to anchorage and had to take another flight the next day"
Pros: "They were okay"
Cons: "They should have use the first class bathroom. There was a long line on coach."
Pros: "The food was quite decent."
Cons: "Gogo wifi kept dropping intermittently. The aircraft looked really old too."
Pros: "Service with a smile and offered water"
Cons: "Landing a bit rocky and no gate available with early landing at Seattle airport"
Pros: "Pleasant crew"
Cons: "Delayed flight. Couldn’t hear the pilot when he was talking."
Pros: "The personnel was very friendly. The seats were comfortable and spacious. Even when this was my first time with them, I’ll keep this airline in mind for future trips."
Pros: "When I asked for a seat change the crew was very accommodating"
Cons: "With covid in Seattle I was placed next to a restroom. I did not see any bathroom sanitation occurring during the flight, and no sanitizer available anywhere."
Pros: "Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight."
Cons: "The in flight screens weren't working well."
Pros: "Good flight as always with Delta. Sat in economy comfort, so of course the seats was comfortable. Flight Attendants were great."
Pros: "Check in person was very helpful in rerouting our flight."
Cons: "Our flight was delayed 3-1/2 hours. The gate crew booked us in another flight but did not issue a ticket, so after transferring to another terminal, we were sent back to the Delta terminal to be issued a ticket to a third airline since we already missed the second flight. Then, they lost our luggage"
Cons: "Seats did NOT recline, which seems to be a pretty poor planning for a red eye flight."
Cons: "I feel like all the problems the aircraft had it should've been repaired before trying to use it, upon boarding they told us the left engine had to be started from an external source, as a new flyer that was terrifying to hear"
Cons: "The boarding process at LAX was awful. I’m sure the horrible shuttle wait and transfer from terminal to terminal is the airport’s fault, but the airline did not do anywhere near enough to inform passengers of what was in store. It was confusing and annoying."
Cons: "They did great. The weather was poor, so it felt more like a roller coaster ride home. Made it safe and sound. Would’ve been nice to get an update is speaker about change in weather and the rough ride in store when the whole ride was so turbulent."
Cons: "I checked two bags and paid for them. The flight was full. I dutifully got in line for zone two. Next thing you know, at least 25 people got to board early and have free bag check. Really? I should get $35 dollar refund."
Cons: "Was not allowed to check in even tho flight was delayed. Horrible!"
Pros: "Leg room"
Cons: "Plane was late for takeoff and we arrived 30 minutes after scheduled time. They didn’t announce a delay or apologize."
Cons: "The flight comfort was very bad. The plane was extremely warm and people we beginning to feel bad. Several mentioned it and asked multiple times to have the the cabin air conditioning turned down"
Cons: "One crew member is not particularly helpful when passengers needed assistance."
Cons: "The seat in front of me reclined so far that the guy in that seat had his head less than a foot from my face and my knees were being smashed by his seat. Very painful."
Pros: "Other passengers"
Cons: "It was terribly hot and the attendants didn’t serve us regularly. The skipped us when we wanted cold water:"
Pros: "seating assignment"
Cons: "wish the crews were more pleasant. some were pretty rude to some passengers"
Pros: "The aircratf and on time operation"
Cons: "Gate agents not following AA.com policies to charge extra fees"
Cons: "The bathroom supplies were not replenished. In fact, the facial tissue was empty at beginning of flight. When the toilet paper ran out, I finally informed the attendant and they fixed everything. It seems that checking on that stuff was not part of their routine."
Pros: "Smooth flight, pilots were friendly. It was a nice flight"
Pros: "Everything was great, but they didn't serve ANY complementary food on a 5 hour flight. What happened to lunch?"
Pros: "It was ok, male flifht attendant super friendly"
Cons: "The seats weren't that comfortable for my husband due to his height."
Pros: "Yes an amazing crew, comfortable seats."
Cons: "Boarding experience is inconsistent board zone 1, 2 and then, all aboard. Out of 4 zones no method to the madness."
Cons: "Dirty Seat doesn’t recline Seat doesn’t have head support on sides No movies No phone charger Small food tray Poor food choice No free water"
Pros: "the service is good, schedule is on time, and the price is very cheap. It's a good choice for a 2-hours flight."
Cons: "The short tray tables didn't allow me to put my laptop on them."
Pros: "Bording was fine"
Cons: "Horrible costomer service, nobody knew there job. Never flying spirit again"
Pros: "The spirit employee offered me a seat in the exit aisle. My long legs much appreciated it!"
Pros: "The flight attendants were friendly"
Cons: "2 hours delay and not provided any explanation and very few updates during the wait. No offer of compensation, even the full charge for luggage was still requested. The lengthy solicitation of the credit card was tacky."
Cons: "With Spirit airlines, I paid $57 for a carry on bag... They even charged for water... $18 to pick your seat or let them randomly pick your seat. Theres was I see now why the ticket, was cheap, because you pay for EVERYTHING else... And I do mean EVERYTHING! I normally fly with United, but I found this cheap ticket and got baited in. NEVER AGAIN!!!! Ill pay the extra money for comfort on a 5 hr flight. NEVER AGAIN SPIRIT!!!"
Pros: "No entertainment on the flight and we didn't have any food. Flight was a direct flight. Everything went smoothly. Actually arrived a little earlier than scheduled. Didn't have to wait too long for our luggage."