had to check bag at gate when there was still overhead bin space. As usual the WIFI didn't really work.
Terrible delay today. also, waited 90 minutes for baggage to unload in Seattle earlier in the week.
Nice managed … it was a smaller plane, so the seating wasn’t as comfortable.
No gluten free snacks. Seats felt worn or bare bones even though it was a new 737 MAX 8.
I'm glad it wasn't only 75% full because I could get a good seat
Check-in, Boarding and flight were smooth. All the employees and crew was very nice and funny. They gave the kids crayons and workbooks to keep them occupied which was a big win. I’ve flown Southwest many times and that’s the first time I’ve seen that and it is a great addition.
The Southwest employees (all two of them) were very nice and cheerful despite the fact the line to self-check a bag (simply drop it off) was hundreds of people long. Thank God I arrived early to the airport because I stood in this line for at least an hour. Once on the flight that had been delayed by an hour, we had no Wi-Fi and thus no entertainment. Finally, I hope the investor strong arm tactics against Southwest pay off in a short-term windfall to your C-Suite because the rest of you are screwed. I have been a faithful Southwest customer for 15 years due to everything you just got rid of. I'm flying to Idaho and Washington in October, both places I used to simply book with Southwest without a second thought now with Frontier (Washington) and United (Idaho) because they offer everything the "new" Southwest does but cheaper and at better times, destinations, etc. This really makes me sad...
It was really nice! I appreciate the gate attendant allowing families with small children to board early on in the process… that was very helpful! The internet service didn’t work with the app I was trying to use even though I paid the $8… other than that it was great! Oh and I should’ve asked for the whole cranberry cocktail can. That cup was about 2 sips…
I liked the boarding process with our loading group and numbers. I disliked that I couldn't guarantee our seats together. I didn't like that the Internet costs $8/ flight, but did love all the inflight options available through their app. I disliked no charging station at my seat for a 3+ hour flight.
Great! Although the flight was about 40 minutes delayed, the crew did a good job getting everything boarded quickly and efficiently.
The seats felt an inch narrower and two inches closer than any seats I’ve ever sat in on a flight. It was just cramped and packed in. Otherwise it was fine. Just as expected from modern US air travel.
I cancelled this flight over a week ago, due to being in the hospital! Yet when I finally recovered and got out of the hospital I saw no one ever cancelled it and I was fully charged???
I was assured by the phone rep weeks ago this had been cancelled!!
Liked direct flight options. Boarding is easy. Assigned seats, plenty of overhead bin space. Smooth flights, crew was helpful and friendly.
The seat was comfortable, but I paid for upgraded seats and they did not state that there was no outlets for devices.
My experience was significantly impacted by problems in Seattle with luggage check-in. Apparently, Alaska Air was significantly understaffed in this area for the number of passengers for that morning or they had issues with the machinery processing and loading the baggage. Upon tagging my suitcase, I was sent from one drop-off area to another and yet a third on a different floor. The line to do most of this was VERY long and moved quite slowly at first--I just barely made it on time to catch my flight even. though I arrived at the airport an hour and 40 minutes early. Then when I arrived in Charleston, my bag didn't arrive on the carousel with other luggage and I had to spend extra time tracking it down.. The relative who helped me out at SEATAC said he had never seen the airport so backed up and he travels out of that airport frequently. It was a very stressful experience, and very disappointing.
all crew, pilots and attendants were fantastic. Both to and from flight to SEA, attendants went above and beyond.
I was totally disgusted at the stewardesses supplying the three passengers in front of us in the exit row with multiple rounds of booze. They were loud and inappropriate using profanity to share stories. Our 3 and 7 year old he’s d it as well. Just flat out inappropriate and amazed AA wasn’t implementing a drink limit policy.
Spent extra to choose my seat. Found a window available so grabbed it. They did not mention the row didn’t recline. Had over 5 hour flight stuck in a straight back chair. Traveling for funeral - needed to rest and couldn’t get comfortable (row infront of exit😒 should have realized but wasn’t thinking I guess).
Our Alaska airlines flight eas cancelled 2 days in a row. They did nothing to sccomodate - no hotel rooms or meal vouchers. We were left on our own. We switched airlines to fly home. I would give this serious consideration before using this airline again.
We got stuck on the tarmac taxiing after landing early so we didn’t get off the plane until an hour later than we thought we would
Flight was delayed before take off and at landing. Baggage took 20 minutes. Flight crew would not serve full soft drink and had to ask multiple times before receiving water.
For some reason, TSA Atlanta didn’t have my bag on the flight on time and they don’t have to provide Delta a reason for that.
Bus to plane was delayed for no apparent reason and our luggage was still on the belt when they shut it off. Took about 20 minutes to turn it back on to get our luggage.
I am still at the Airport! Delayed Delayed and Delyaed
The landing was the worst I’ve experienced with a flight.
It was last minute due to weather - considering - it was amazing! Good smiles, friendly staff and they were making sure we knew what was going on when and where.
All good on Delta's part. Passengers could be a little more courteous to each other.
The pilots were good. Disappointing when planes don't have electrical ports
No complaints - left 20 minutes later than planned but still arrived on time.
It was serviceable, nothing special but nothing awful on this leg.
The flight was delayed from take off because only one runway was operational in San Francisco.
Awful. No counter attendants. No dinner offered due to delays.
the whole trip was smooth, and as comfortable as flying is these days. flight crew was friendly and very courteous and helpful.
Yet another flight in which beverage and snack service was skipped. Other that that, firmly mediocre. Landed early, to gate late due to congestion at the gates. Airline's fault or airports fault: unknown.
The flights were on time which was great give. It was holiday travel season and there’d been some weather issues. The only complaint and this is every time with United is the terrible seat design. The head rest is not built for comfort and having my neck bent forward for a cross country trip reminded me while I try not to take United flights as a rule.
United have really come back. Airport and boarding process is clear and good, app and information also very good
This was a very average flight. The seat was out of alignment so more uncomfortable than usual. The cabin felt not well maintained. But I safely got where I needed to go.
We had a 90 minute delay due to equipment failure that was detected just before we took off. United rebooked my connecting flight.
Dinner was okay but the breakfast was not eatable on the flight San Francisco to Zurich.
Luggage took too long go get off plane in Knoxville. Was almost 45 minutes after the flight landed.
Very turbulent flight, no drinks, very little service, unorganized boarding, gate changed multiple times
Awful, tons of delays, I got into Chicago multiple hours late meaning I hit the very traffic I tried so desperately to avoid. Just empty apologies from American Airlines text alerts. Trash behavior from a trash airline.
The boarding was as always, the crew tried their best but not enough. The food was a disaster I had dietary restrictions that were half met because the company did not loaded the food for the flight. The entertainment screen was fine but content was not and also they removed the free messaging option from the flight and they charged 30 dollars for that crappy bandwidth. This flight is not worth the cost and the company is going down on quality.
Poor seat in rear of aircraft Food at Admiral’s Club Terminal D at DFW inedible
As smooth as you can expect. Some issues with boarding because the previous plane took forever to deplane but overall, a good experience.
Multiple gate changes and significant delay leaving DFW. Made for a late arrival
For the price of the ticket you get nothing. The plane had 1 bathroom in the back and when the flight attendant did service no one could use it. No announcement just was told to go back to my seat. Ridiculous and rude.
In-flight Wi-Fi didn’t work and the flight was 25 minutes late. The Embraer plane I was on was pretty old and the tray table was broken.
American Airlines no longer has Bischoff biscuits. This is intolerable.
