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Pros: Nothing.

Cons: Charging for overhead storage is beyond insane and branding makes light of treating customers like crap.Terrible airline. Will never use again...

Pros: Everything went smoothly and on time

Cons: The fees.

Pros: The boarding process was fast and organized, departure was good. The crew is helpful and friendly. The plane is clean.

Cons: Food purchase very expensive,no free snacks o r water, no entertainment (music).

Pros: EVERYthing

Pros: It was satisfactory. More space than I expected for a low fare airline

Cons: That I was nickle and dimed for EVERYTHING.

Cons: Our flight was cancelled due to mechanical error. We were not provided an alternative route and were ‘handed’ a piece of copy paper at the airport listing our ‘options.’ We were not able to find a flight that same day and had to come out of pocket over $1000 to rebook. One of the options on the...

Cons: Never left been waiting since 6 am for an alternate flight with no luck being charged for carry-on n I have no money not even to eat and I gotta be here til 6 pm

Cons: It would have been nice to have a drink and a snack.

Pros: Nice pilot and crew.

Cons: The warning about alcohol was a bit sarcastic, but I guess in today's world people who have acted out are the real culprits...

Pros: The crew was good , plane was delayed and late for departure. Second flight was delayed by 2 1/2 hours , I just can’t catch a break !!

Cons: I could not log onto the website and check my carryon bag , cost me $50 at check in. It would not recognize my number for the first flight. I’m a known traveler on Frontier so I did log in with them .

Pros: Very efficient. Arrived early.

Cons: Seating very tight.

Cons: After 2 hour delay we had to beg for a water and the stewardess brought a tiny cup. Made for a very long night.

Pros: Nothing exceptional stands out

Cons: Flight was not on time

Pros: Crew was very sweet

Pros: Horrible storms kept us in the air for at least an hour past our scheduled landing time. And yet we experienced virtually no turbulence. The pilots did an excellent job of keeping us updated, kept things as smooth as possible with the bad weather and we had plenty of movies and games to choose

Cons: I was charged an extra $100 because my bag was 10lbs overweight. Where is this crazy fee communicated on their website? And why does it have to be so much? I didn't have a way to weigh our bag before we left. I had no idea it was so heavy - ridiculous price.

Pros: Matt was great. I had an exit row so it was comfortable.

Cons: Deplaning takes FOREVER

Cons: My flight was canceled last minute

Pros: Comfortable

Cons: Serve drinking water as soon as we board

Cons: Excellent service

Pros: Quick boarding, fast departure

Cons: WiFi or entertainment

Pros: the crew was very welcoming. and the boarding process was fast.

Cons: the seats are not comfortable. however I can understand because of the price.

Pros: On time flight... good stew's, all around pleasant experience.

Cons: the seats are hard and very narrow.

Pros: Slight weather delay, no problem. We were assigned to seats with additional leg room that we didn't pay for, that was a nice & unexpected upgrade.

Cons: I was a bit annoyed that my TSA Precheck was not included on my return ticket although I purchased the RT tickets through my Allegiant account that has all of that on my profile information. Feel like this should automatically have been added when tickets were purchased.

Pros: Cost of reservation

Cons: Expensive extras (added up to more than a flight on another airline would have been)- carry-ons, in-flight snacks and drinks, etc.

Cons: Seats were not comfortable

Pros: Fast boarding. Crew were pleasant.

Cons: Free beverages

Cons: Check in.

Cons: They would not refund the charge for a carry on I made in error. I did not have a carry on. Would not give me info as to where I could take my complaint so I guess I took it here. The guy at the desk was HORRIBLE

Pros: Nothing to add, no issues with crew or seating

Cons: I don't like having to pay for carry on bag

Pros: Frontier did not issue our tickets to us and then the power went out in Denver so we could not get on our flight and then they did not rebook us.

Cons: Terrible customer service on the phone and in person. None of the kiosks worked, the app does not work. People behind desks at the check in were not helpful or pleasant.

Pros: On time.

Pros: nothing Frontier is the absolute worst !!!

Cons: Everything. Poor service, bad bagage handling. long wait lines. did not open baggage counter until very late. very poor attitude from employees.

Pros: Cost of reservation

Cons: Expensive extras (added up to more than a flight on another airline would have been)- carry-ons, in-flight snacks and drinks, etc.

Cons: Unfriendly Flight attendants

Pros: The crew was courteous and helpful; plane was clean; flight was on time; no problems

Pros: Great crew. Good on-time flight (early, actually). Smooth boarding.

Cons: Standard no-frills gripes. Seat is tolerable but basic, no recline. No power, zero inflight entertainment, etc etc. They won't even give you a sip of water for free, which is just absurd in my opinion. They did give me a free cup of ice... so I guess ice + time = free water...

Pros: Nothing.

Cons: Had an issue with flight attendant humiliating me in front of all passengers around me.

Pros: Frontier did not issue our tickets to us and then the power went out in Denver so we could not get on our flight and then they did not rebook us.

Cons: Terrible customer service on the phone and in person. None of the kiosks worked, the app does not work. People behind desks at the check in were not helpful or pleasant.

Pros: The crew was the best part of this trip. I also had an empty seat beside me, so made it more comfortable.

Cons: I understand the low prices for airfare require lower costs, but coffee and tea should be included. I asked for a cup of hot water because I brought my own tea bag along.

Cons: Seat selection charge? 12$ carry on bage charge 45? And not even a bottle of water for free! I will avoid this airline if possible, I like to know how much the trip will cost in advance. For a round trip flight it was an extra 24$ for seat selection and 90$ for a carry on bag! That's 114$ that I could not avoid and would not been able to get on plane until paid ! No information about these charges appeared anywhere while purchasing the ticket!

Pros: Confy seat. Nice crew

Cons: The late arrival and the extremely long line at customs

Pros: The flight was good. The pilot did a very good job during takeoff and landing.

Cons: I didn't like that there are no complimentary snacks. I don't think WiFi was available either, which was inconvenient. The line for checking baggage was outrageous and unorganized. I had to run to the gate to make sure I caught my flight because of the checked bag line.

Pros: Nothing.

Cons: Charging for overhead storage is beyond insane and branding makes light of treating customers like crap.Terrible airline. Will never use again...

Pros: The crew was friendly. The trip was relatively painless.

Cons: The landing was extremely rough. Other passengers were smelly. Those seats are so small if you’re anything larger than petite you’re immediately encroaching on someone else’s space.

Cons: The waiting area post security at the terminal it is too small

Pros: Friendly funny staff . No issues!

Cons: Flight late. Terminal facilities in Boston dismal. Crew great.

Pros: Not Much - will spend a few more bucks next time for a better airline. Sadly, you really do get what you pay for with a Spirit "Deal".

Cons: Cheap advertised prices, understaffed long lines crowded and oversold flights. And then you are nickled and dimed for everything from carry on's to a drink during the flight. Absolutely low rate across the board. First and last experience with Spirit

Cons: Unfriendly Flight attendants

Pros: We finally got to our destination

Cons: Uhh not boarding and then the pilot coming on and saying "whoops we have to deplane since the weather is bad." Really? Why not just delay boarding instead of putting everyone through that. Terrible experience

Pros: The crew was great. We left on time and arrived on time.

Cons: I wish water was free. That is the only thing I don't like. I understand it's a cheap airline so everything cost extra, which is fine. But come on, water should be free.

Pros: Nice pilot and crew.

Cons: The warning about alcohol was a bit sarcastic, but I guess in today's world people who have acted out are the real culprits...

Cons: Buying me a flight to my city since I was on time for the wedding I’m Missing

Pros: Smooth flight at a cheap price!

Cons: When the flight was delayed, no notification was posted at the gate. An update might have been nice!

Pros: Nothing

Cons: Everything

Pros: There was nothing special. It was just a two hour airplane ride.

Cons: The consistency of communication. I received a text informing me my flight was delayed 30 minutes. A little later I received another text informing me the flight was delayed another 30 minutes. Then I received an email saying the flight was on time- no text back.Emails are not as obvious as a text

Cons: They would not refund the charge for a carry on I made in error. I did not have a carry on. Would not give me info as to where I could take my complaint so I guess I took it here. The guy at the desk was HORRIBLE

Cons: Check in.

Pros: Everything was great during the flight but...

Cons: We were delayed over 7 hours, with only a $50 dollar future airline credit and an $8 meal voucher. That's not nearly enough for that kind of headache. It was 2 am before we arrived at our hotel.

Pros: The crew was courteous and helpful; plane was clean; flight was on time; no problems

Cons: Everything honestly. The clarity of communication was absolutely terrible. We were strung along for 6 hours about a delay they knew was not going to be short. They led us to believe it would be a few hours even though they knew the had no crew to fly the inbound flight. Boarding process was amateur.

Pros: The crew was very nice and friendly! Very professional as well.

Cons: Snack choices were not that great. Something like cheese and crackers maybe?

Pros: Good legroom, they waited for the late passengers(it wasn’t just me!)

Cons: Free bev

Pros: The crew are wonderful and very helpful. We really enjoy the flight.

Pros: The flight was great. The customer service over the phone and online was pretty bad. I had long holds on the phone and my itinerary got changed, which I then had to PAY the fix.

Cons: Easier to navigate website, and be more clear about what you will be charged for.

Pros: The price

Cons: Locator numbers available when you attempt to check in online. There was none and we were charged 50 bucks per piece of luggage at desk.

Pros: The crew was the best part of this trip. I also had an empty seat beside me, so made it more comfortable.

Cons: I understand the low prices for airfare require lower costs, but coffee and tea should be included. I asked for a cup of hot water because I brought my own tea bag along.

Cons: Notices of the delayed flight ahead of time -- no notice was given until the original time of departure, when there was no plane in sight, so everyone was standing around wondering what was going on.

Pros: Seat excellent

Cons: everything ok

Cons: Excellent service

Pros: I will never fly Spirit again.

Cons: I missed my connection because Spirit was an hour delayed on my first flight. I had to wait until the next day to get a connecting flight and Spirit didn’t even cover the hotel. I’ve never had an airline be less helpful (and I fly at least once a month). The small cost savings is NOT worth it.

Pros: The crew are wonderful and very helpful. We really enjoy the flight.

Pros: When you land at Concord you are right near the parking lot!!!

Cons: Very dissatisfied with boarding and told we had to pay for our luggage but noone else did .I had prepaid for 1 incase I brought big luggage but I brought carry ones. So I was charged 100..but everyone else's was larger

Pros: Nice pilot and crew.

Cons: The warning about alcohol was a bit sarcastic, but I guess in today's world people who have acted out are the real culprits...

Pros: The crew was very nice and professional. Seats were as comfortable as they can be

Cons: I really didn't have any problems , very pleased with the airline

Pros: The crew was good in making the best of an exhausting situation. The pilots were good, too.

Cons: The problem is with Frontier itself. We were about 2 hours beyond when we were supposed to have taken off because we had to wait on the pilots coming into Orlando on a flight which had been delayed in Dallas/Fort Worth. Because of the delay, the total time in getting home from London was 25 hours.

Pros: Smooth flight at a cheap price!

Cons: When the flight was delayed, no notification was posted at the gate. An update might have been nice!

Cons: Connecting flight was canceled had to pay over $1000 out of pocket to rebook next day. Missed a day in Yosemite and will not be reimbursed for our hotel. Not enough characters here to explain...

Pros: Moved the gate to accommodate our flight