PHL - JAX

$53 Find Cheap Flights from Philadelphia to Jacksonville

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from Philadelphia to Jacksonville departing on 9/25. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to Jacksonville

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Philadelphia to Jacksonville, as well as popular online travel agencies
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Philadelphia to Jacksonville, as well as popular online travel agencies
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Flights Deals

Cheap Flights from Philadelphia to Jacksonville (PHL-JAX)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from Philadelphia to Jacksonville that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from Philadelphia to Jacksonville

Sat, Aug 16 - Sat, Aug 23
Frontier Logo
9:30 am - 11:50 amPHL-JAX
2h 20mnonstop
Frontier Logo
4:31 pm - 6:50 pmJAX-PHL
2h 19mnonstop
$98Frontier
Find Deal
Sat, Aug 16 - Sat, Aug 23
Frontier Logo
9:30 am - 11:50 amPHL-JAX
2h 20mnonstop
Frontier Logo
4:31 pm - 6:50 pmJAX-PHL
2h 19mnonstop
$101Frontier
Find Deal
Sat, Jul 26 - Sat, Aug 2
Frontier Logo
9:30 am - 11:50 amPHL-JAX
2h 20mnonstop
Frontier Logo
12:45 pm - 3:03 pmJAX-PHL
2h 18mnonstop
$106Frontier
Find Deal
Mon, Jul 14 - Sun, Jul 20
Frontier Logo
1:13 pm - 3:38 pmPHL-JAX
2h 25mnonstop
Frontier Logo
9:55 pm - 12:12 amJAX-PHL
2h 17mnonstop
$113Frontier
Find Deal
Fri, Jul 25 - Sat, Jul 26
Frontier Logo
1:13 pm - 3:38 pmPHL-JAX
2h 25mnonstop
Frontier Logo
12:45 pm - 3:03 pmJAX-PHL
2h 18mnonstop
$117Frontier
Find Deal
Tue, Sep 23 - Sat, Sep 27
American Airlines Logo
8:42 am - 11:01 amPHL-JAX
2h 19mnonstop
American Airlines Logo
7:01 am - 9:10 amJAX-PHL
2h 09mnonstop
$159American Airlines
Find Deal
Wed, Jul 30 - Wed, Aug 6
American Airlines Logo
4:05 pm - 6:19 pmPHL-JAX
2h 14mnonstop
American Airlines Logo
6:30 am - 8:43 amJAX-PHL
2h 13mnonstop
$169American Airlines
Find Deal
Tue, Sep 23 - Sat, Sep 27
Southwest Logo
6:30 am - 1:45 pmPHL-JAX
7h 15m1 stop
Southwest Logo
2:05 pm - 9:05 pmJAX-PHL
7h 00m1 stop
$178Southwest
Find Deal
Sat, Oct 4 - Wed, Oct 8
Delta Logo
12:17 pm - 6:40 pmPHL-JAX
6h 23m1 stop
Delta Logo
5:30 am - 9:27 amJAX-PHL
3h 57m1 stop
$179Delta
Find Deal
Tue, Sep 23 - Sat, Sep 27
Southwest Logo
8:15 am - 4:55 pmPHL-JAX
8h 40m2 stops
Southwest Logo
2:05 pm - 9:05 pmJAX-PHL
7h 00m1 stop
$184Southwest
Find Deal
Expert advice

Expert advice for your flight from Philadelphia to Jacksonville

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
Frontier

Frontier's Premium Bundle offers extra legroom and priority boarding for just $20 more than Economy.


Avoid middle seats by selecting the Economy Bundle for free Standard seat selection and carry-on.

Read more about Frontierby Stefanie Waldek
American Airlines

American's Main Cabin Extra offers early boarding and complimentary drinks for a small fee.


Download the American Airlines app for access to movies and TV series during your flight.

Airports
PHL

PHL offers public transportation via SEPTA trains to Center City, taking about 30 minutes. It's a cost-effective option for reaching the airport.

Read more about PHLby Harriet Baskas
JAX

At JAX, car rentals are conveniently located in the arrivals hall, ideal for exploring Jacksonville and beyond.

Read more about JAXby Marisa Garcia
Our travel experts
Stefanie Waldek

Stefanie Waldek

Expert on Frontier

Stefanie Waldek

Stefanie Waldek

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or on the sea, likely en route to Antarctica or the Arctic.

Read more
Harriet Baskas

Harriet Baskas

Expert on American Airlines and PHL

Harriet Baskas

Harriet Baskas

Harriet is an award-winning journalist who is happiest in an airport or an unusual museum. Her stories about airports, air travel, and the business of travel have appeared on NBC News, CNBC, USA TODAY, The Points Guy and other outlets. She is the creator of the StuckatTheAirport.com blog and the author of nine books. When not out on the road or exploring the latest airport amenities, she’s home in Seattle getting ready for the next adventure.

Read more
Marisa Garcia

Marisa Garcia

Expert on JAX

Marisa Garcia

Marisa Garcia

Marisa knows planes inside and out, spending 16 years working on aircraft in hangars at airports around the world. She is an aviation industry expert, specialized in airline interiors and regulations. Ten years ago, she pivoted to journalism. She shares her insights in leading aviation, travel, and business publications and on her site FlightChic.

Read more
Useful Info

KAYAK's insights & trends for Philadelphia to Jacksonville flights

Get data-powered insights and trends into flights from Philadelphia to Jacksonville to help you find the cheapest flights, the best time to fly and much more.

Find cheap flights to Jacksonville
Find cheap flights to Jacksonville

Planning a trip from Philadelphia to Jacksonville? KAYAK’s data-powered insights will help you find cheap flights. Learn the best time to fly, how early to book your ticket, and other tips to secure great prices.

What’s the cheapest day of the week to fly from Philadelphia to Jacksonville?

The average price of all round-trip flights from Philadelphia to Jacksonville clicked on KAYAK for each day over the last 12 months.

For Philadelphia to Jacksonville, Saturday is the cheapest day to fly on average and Sunday is the most expensive. Flying from Jacksonville back to Philadelphia, the best deals are generally found on Thursday, with Sunday being the most expensive.

What is the cheapest month to fly from Philadelphia to Jacksonville?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from Philadelphia to Jacksonville, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from Philadelphia to Jacksonville is September, where tickets cost $140 (return) on average. On the other hand, the most expensive months are December and April, where the average cost of round-trip tickets is $295 and $269 respectively.

Can I save money by flying with a layover from Philadelphia to Jacksonville?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

No, with an average price for the route of $728, prices are generally cheapest when you fly direct.

How far in advance should I book a flight from Philadelphia to Jacksonville?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from Philadelphia to Jacksonville, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from Philadelphia to Jacksonville, you should book around 2 weeks before departure. For the absolute cheapest price, our data suggests you should book 4 weeks before departure.

Good to know

Low seasonJanuary
High seasonAugust
Cheapest flight$53
Best time to beat the crowds but there is an average 12% increase in price.
Most popular time to fly and prices are also 32% lower on average.
Flight from Philadelphia to Jacksonville

When to book flights from Philadelphia to Jacksonville

Are your dates flexible? Find out the best times to travel from Philadelphia to Jacksonville based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs for booking flights from Philadelphia to Jacksonville

  • Are there animal relief areas in PHL?

    Yes, there are, If you are traveling with your furry friend, you can visit one of the seven designated areas for Service Animal Relief. These pet pods are located throughout the airport at every terminal. To make it even better, you can find some outside the airport just by the Departing Flights Road.

  • Are there nursing rooms at PHL?

    If you are a nursing mother traveling from Philadelphia (PHL) to Jacksonville (JAX), the airport has a specific place designated for your nursing requirements. In fact, there are different places where you can comfortably do so before your flight. For example, you can visit the Mamava pod, a 4-foot by 8-foot self-contained pod that has comfortable benches just for you.

  • How do I get to the city center from JAX?

    On arrival, there are numerous options available for you. For example, you can use the ground transportation options such as rental car agencies, limousine services, and taxis. All these ground services are accessible at the lower level of the terminal building just opposite baggage claim. Better still, there are some pre-arranged means that can be booked even before your arrival. You will just meet your booked transport at the Ground Transportation Area on arrival.

  • Which on-site services can I get on arrival at Jacksonville International Airport?

    On arrival, you will find several necessary services that can be handy. This includes ATMs, Comfort Zone Spa, a club, PetParadise, USO, and even Tony Shoe Shine. There are also SmarteCarte Rental Services for those who arrive with luggage.

  • What is the cheapest flight from Philadelphia to Jacksonville?

    In the last 3 days, the lowest price for a flight from Philadelphia to Jacksonville was $53 for a one-way ticket and $98 for a round-trip.

  • Do I need a passport to fly between Philadelphia and Jacksonville?

    A passport is not required to fly from Philadelphia to Jacksonville.

  • Which airlines offer Wi-Fi service onboard planes from Philadelphia to Jacksonville?

    American Airlines, JetBlue, Delta, and Alaska Airlines offer inflight Wi-Fi service on the Philadelphia to Jacksonville flight route.

  • Which aircraft models fly most regularly from Philadelphia to Jacksonville?

    The Airbus A319 is the aircraft model that flies most regularly on the Philadelphia to Jacksonville flight route.

  • Which airline alliances offer flights from Philadelphia to Jacksonville?

    oneworld is the only airline alliance operating flights between Philadelphia and Jacksonville.

  • On which days can I fly direct from Philadelphia to Jacksonville?

    There are nonstop flights from Philadelphia to Jacksonville on a daily basis.

  • Which is the best airline for flights from Philadelphia to Jacksonville, Delta or American Airlines?

    The two airlines most popular with KAYAK users for flights from Philadelphia to Jacksonville are Delta and American Airlines. With an average price for the route of $300 and an overall rating of 8.0, Delta is the most popular choice. American Airlines is also a great choice for the route, with an average price of $339 and an overall rating of 7.2.

  • How does KAYAK find such low prices on flights from Philadelphia to Jacksonville?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Philadelphia to Jacksonville.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from Philadelphia to Jacksonville?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Jacksonville from Philadelphia is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from Philadelphia to Jacksonville?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Jacksonville with an airline and back to Philadelphia with another airline. Booking your flights between Philadelphia and JAX can sometimes prove cheaper using this method.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from Philadelphia to Jacksonville?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Jacksonville from Philadelphia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from Philadelphia to Jacksonville

  • Looking for a cheap flight? 25% of our users found flights on this route for $89 or less one-way and $168 or less round-trip.
  • If you are using the Philadelphia International Airport (PHL) for your travel from Philadelphia to Jacksonville, you can easily access your money from the numerous ATMs available on site. These services are available throughout the airport premise at different points. For example, you can access the one on the Terminal A-West near the international arrival halls. In fact, every terminal has one.
  • If you would like to charge your phone before you board your flight from Philadelphia (PHL) to Jacksonville (JAX), you would be pleased to hear of the charging stations set up for your convenience. As you wait for your flight, you can step into one of the charging stations that can be identified with Power Up at PHL.
  • PHL has free Wi-Fi access for everyone traveling. However, it is up to the specific airline to provide internet services on board. You can use the one at the airport and download music and other entertainment beforehand to avoid disappointments.
  • If you would like to relax while waiting for your flight, you can step into one of the nine lounges within the PHL premises.
  • Those who like to stay over in an airport hotel on arrival can book either DoubleTree by Hilton- JAX or Microtel Inn and Suites- JAX. These airport hotels are popular among travelers, especially since they are situated right on the JAX premises. You even have an option of choosing other nearby hotels if these don't suit you.

Prefer to fly direct from Philadelphia to Jacksonville?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from Philadelphia to Jacksonville.
Find which airlines fly direct from Philadelphia Airport to Jacksonville Airport, which days they fly and book direct flights.

Direct departures

Philadelphia to Jacksonville

Monday

Alaska Airlines, American Airlines, British Airways, +2 more

Alaska Airlines, American Airlines, +3 more

Tuesday

Alaska Airlines, American Airlines, British Airways, +1 more

Alaska Airlines, American Airlines, +2 more

Wednesday

Alaska Airlines, American Airlines, British Airways, +1 more

Alaska Airlines, American Airlines, +2 more

Thursday

Alaska Airlines, American Airlines, British Airways, +2 more

Alaska Airlines, American Airlines, +3 more

Friday

Alaska Airlines, American Airlines, British Airways, +2 more

Alaska Airlines, American Airlines, +3 more

Saturday

Alaska Airlines, American Airlines, British Airways, +2 more

Alaska Airlines, American Airlines, +3 more

Sunday

Alaska Airlines, American Airlines, British Airways, +2 more

Alaska Airlines, American Airlines, +3 more

See more direct flights

Direct returns

Jacksonville to Philadelphia

Monday

Alaska Airlines, American Airlines, British Airways, +2 more

Alaska Airlines, American Airlines, +3 more

Tuesday

Alaska Airlines, American Airlines, British Airways, +1 more

Alaska Airlines, American Airlines, +2 more

Wednesday

Alaska Airlines, American Airlines, British Airways, +1 more

Alaska Airlines, American Airlines, +2 more

Thursday

Alaska Airlines, American Airlines, British Airways, +2 more

Alaska Airlines, American Airlines, +3 more

Friday

Alaska Airlines, American Airlines, British Airways, +2 more

Alaska Airlines, American Airlines, +3 more

Saturday

Alaska Airlines, American Airlines, British Airways, +2 more

Alaska Airlines, American Airlines, +3 more

Sunday

Alaska Airlines, American Airlines, British Airways, +2 more

Alaska Airlines, American Airlines, +3 more

See more direct flights

Reviews of the top 3 airlines serving from Philadelphia to Jacksonville

 
See real verified KAYAK customer reviews for airlines flying from Philadelphia to Jacksonville. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from Philadelphia to Jacksonville? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
8.0
DeltaOverall score based on 7983 reviews
7.9Comfort
8.2Boarding
7.9Entertainment
8.5Crew
7.3Food
Airline reviews

My husband upgraded our seats and I don't know if it was due to the type of planet was or if they didn't upgrade our seats. We were supposed to be in I believe comfort seats and they were just as tight as any other seat- no leg room and we are very tall people but at least it wasn't extremely cold. My husband did put in a complaint about our seating because he paid extra and if we would have known that the space and the tightness would have been the same, we just would have gotten the emergency row emergency row seats that we normally get. We love Delta but both our flights coming home we're not good. Oh I forgot to mention that on our flight to Hawaii our luggage wheels got broke and we had to purse new luggage on vacation then we never had this problem so we didn't know protocol and reported it after we got home only for them to tell is we only had 24hrs to report the damage. Not sure what was going on with Delta this vacation trip.

4.0 OkayMrs., Jul 2025LAX - RDU
Read more Delta reviews

My husband upgraded our seats and I don't know if it was due to the type of planet was or if they didn't upgrade our seats. We were supposed to be in I believe comfort seats and they were just as tight as any other seat- no leg room and we are very tall people but at least it wasn't extremely cold. My husband did put in a complaint about our seating because he paid extra and if we would have known that the space and the tightness would have been the same, we just would have gotten the emergency row emergency row seats that we normally get. We love Delta but both our flights coming home we're not good. Oh I forgot to mention that on our flight to Hawaii our luggage wheels got broke and we had to purse new luggage on vacation then we never had this problem so we didn't know protocol and reported it after we got home only for them to tell is we only had 24hrs to report the damage. Not sure what was going on with Delta this vacation trip.

My flight was extremely cold. I had a jacket and a cover was left in each seat. The cover was extremely thin and I have a disability, fibromyalgia and arthrithis and AC air is the worst. I closed my vent and my husbands vent and it still was frigid. I asked the attendant if I could get another cover and she quickly almost dismissively and totally unconcerned stating, (I quote) (one per chair) and walked off so quickly that I didn't get a chance to explain to her that I literally have adisability. I didnt want to make a seen so I set on that flight for over 5 hours in pain, joints locking up and extremely uncomfortable. When my fibromyalgia flares up my joints not only ache but they will lock up also and it takes me days to get back to my regular self even though I take medication for it. I felt like it would not have hurt anyone at all for her to just give me an extra cover because I'm sure they have all types of medical issues in people that fly every day.

After all the weather issues at least they got me to my destination the next day

My flight was canceled after being rescheduled for four days canceling my trip. Kayak and everyone affiliated with it I.e the airlines, and just fly have been excruciating to deal with. My trip to visit family had to be canceled as there was no way to make it. I am furious at all of you.

They delayed our flight because of bad weather in NY which was completely understandable. Then they cancelled our flight and a later flight that evening. The earliest we could fly was the next morning. We ended up buying last minute tickets on another airline and made it home slightly delayed but safely that evening. Delta kept saying it was weather related but if that was the case how did we make it back on another airline? The weather in NY was cloudy but not bad.

From Atlanta to Savannah - flight connection was way to short (we weren't even late landing ) and flight was already boarding when we landed - we were told we were the last on board and so we had to gate check our bags. Once we got on the plane, there were at least seven open bag spots so that was unnecessary delay. There should be better communication between the gate agent and the crew.

Crew was excellent. Comfort seats not as nice as other kinds of planes.

Not a "Delta" issue, but a JFK issue: We booked a connecting flight with 3 1/2 hours between to clearn immigration and customs. Our inbound flight (BCN to JFK) was on the taxiway 45 minutes which ate into our layover time. Immigtration was insanely quick with the CBP MPC app; however, clearing TSA (again, after we were ALREADY cleared in Spain on the inbound international flight) took over 95 minutes. This left us with 10 minutes before boarding the connecting flight (JFK to SAN) to walk to the far end of Terminal 4 and try to find food. We didn't find any food that could promise to serve us in under 10 minutes so we boarded the Delta flight after coming off a plance and an 8-hour flight knowing that we wouldn't be served any food on the next 5 1/2 hour flight. I feel like Delta needs to put pressure on the JFK TSA to open more screening stations (by our count, we saw only 5 scanners open and a line of - as we said - over 90 minutes. The insult is that we WERE ALREADY SCREENED through TSA, but as you come off one flight into the USA, you have to go through the whole process again. It seems like if you have a connecting flight, there should be a way to pass through immigration and customs without needing to return through TSA.

It was a great flight and the stewards and stewardess were all kind and accommodating!! The seats were comfortable and entertainment screen excellent!

There are 4 flights in consecutive gates with about the same departure time. Two flights were boarding at the same time. One was delayed or boarding would be happening at the same time. I am not sure what Delta and LAX need to do to have a better layout at the end of Terminal 2

Above and beyond effort from this crew in a tough situation. So helpful and understanding. Thank you!

We started with trouble checking in 24 hours early. Then my husband did not get his TSA precheck. Finally flight delayed due to no crew. I know things happen

Most miserable flight ever. We waited almost 2 hours on the runway because the flight was oversold. American offered $1200 credit. Then there was some nonsense about weight distribution. Ridiculous. No food for 8 plus hours on the flight. I will be writing a letter.

Honestly, I haven’t flown American in years, probably due to the pandemic and my being unable to travel for certain periods in the last two years, but it was a good experience to dig out or obtain a new American Airlines account after many years of traveling for business with American in the past.

It’s a great flight. Service is good. Staff is awesome.

Everything about the flight was lovely…We left early, arrived early, cabin crew were efficient and helpful. Flight was easy and most pleasant.

One bottle of water and a package of cookies for comfort plus. We had to literally beg a flight attendant for an extra bottle of water later in the flight due to feeling dehydrated.

late again! but its my only option to not take 9 hours to get to Memphis

Almost everything was outstanding. First, we boarded on time and the flight crew did a great job getting everyone seated. Then the pilots took their time and care to make sure the plane was full de-iced three times as there was a bad ice storm a few hours earlier. The plane ride was smooth and comfortable and even the economy seats had decent room and comfort. Flight Attendant Lisa went above and beyond to make sure I was comfortable - she is outstanding. The only thing wrong with the flight, and it is something which needs to be addressed, is that the gate to gate time was over 6.5 hours and not one meal was served. The only thing offered to eat were two small cookies for a transcontinental flight - unacceptable. Charge me more but give me a meal for a long flight. Thankfully Lisa found something for me.

Very poor. Our special services attendant gave us incorrect information. I also was mishandled at landing. There was no wheelchair waiting. I fell deboarding the plane. Appalling!

2 hour delay due to late plane, wrong size plane causing overbooking, and people getting off and on the plane after boarding was completed.

Since you have to pay for overhead bags then they shouldn't be running out of space and asking individuals who paid to remove stuff from the overhead

Book with frontier airlines with the mentality that they'll cancel your flight, kick you off and lose your luggage. Anything besides that is a win. Compare prices with other airlines (to include luggage) and if frontier is still worth it, book it but know all of their policies.

You get what you pay for nothing essentially but a hard uncomfortable seat that doesn’t recline and kids screaming all around you and chaotic boarding and limited check bag weight allowance when compared to other airlines

Not very good. Paid in excess of $400 for assigned seating for my family and that was not provided. I want that money back.

I chose the seats when booked the flight and paid for them. However after checking in I found we were assigned different seats!

It was a no frills flight. Would have liked to be able to charge my device

Seats were extremely uncomfortable and it was very hot on the plane.

Since they are a budget airline, I wasn’t expecting too much but they did some things well. They were on time, the plane was clean, boarding was fairly straightforward and the staff was cheerful and friendly. The only downside was comfort. The seats were fairly hard and after a 2 hour flight your rear end is not feeling so great. Maybe a little more cushion in the seats, Frontier!

Check in at Philadelphia international was absolutely terrible! I fly 2 to 3 times a month and avoid frontier at all cost and will never fly Frontier again! The night before travel, I tried checking in however, the app was giving me an error, so I went to the desktop, which instructed you that you need to use the app. The next day I presented at the check-in gate after trying at least a half dozen times prior to getting into the airport and continuing to getting the error in the app. I actually had rebooted my phone numerous times and reinstall the app just in case. My phone is only one generation older than the current model. It has no problems completing a frontier flight purchase or any other app issues. There was only three frontier employees working at check-in and a huge line while I was in line I continued to try and check in via the app. As I approach the desk, I was dreading dealing with the agent. He was extremely unprofessional, anti-semantic & very ignorant, and mean to the people in front of me, as well as the people who ended up being behind me. He literally told people “Man I don’t care bout y’all” in his native dialect! Maintaining my composure I approached and explained the situation. To which he replied, you’re gonna have to pay then! I don’t understand. It’s an issue with their app not allowing me to check in! Not my issue! He told me if I pay cash it would be $15, $25 if I pay credit card. I don’t understand a $10 difference for paying with a credit card? I am completely cashless so I continued to try using the app to avoid the $25 fee, Which I still don’t believe that I should be responsible for since it was Frontier’s technical issue!!! I continued to check in via the app a couple more times after he verified I was doing everything right he proceeded to continue to belittle the people behind me. Yelling at them saying I don’t care about you people! I cannot believe that this is the way that businesses would treat its customers! Unfortunately, the black mail with dreadlocks did not have a name tag all he had was a frontier sweater on! For the $25 fee that I ended up getting charged on my credit card. I should’ve just booked originally with Spirit or any other carrier! I have no problem paying fees that I should be responsible for, but when it’s due to a technical failure of a company, the customer should not be responsible for it! I cannot believe that it’s not frontier going out of business!

Everything you need to know for your flight from Philadelphia to Jacksonville

Information on your arrival and departure airports

Compare transportation modes for Philadelphia to Jacksonville

Transportation modeAverage priceAverage duration
Flights$1702h 14m
Trains$55416h 30m

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