Pros: "The crew called out beautiful sights as we passed over them. The flight attendants were sweet"
Cons: "Would have been nice to have some entertainment"
Cons: "I was bumped from the flight I booked 3 weeks in advance because they over booked, and frontier made me pay 120$ to catch the next flight which was not nonstop, and added an 8 hour layover"
Pros: "Price was right and my golf clubs arrived without incident."
Cons: "Flight was delayed over 1 hour with little explanation."
Pros: "Ok time"
Cons: "Frontier charges for absolutely everything, and the chairs are very uncomfortable, they have hardly any padding and don’t recline"
Pros: "Crew was very nice"
Cons: "Better off paying more upfront with any other airline. As tickets will end up being same by the time you finish paying for luggage and your seat. Not worth the hassle and discomfort"
Pros: "Everything else was fine."
Cons: "The flight was delayed 30 mins prior to boarding for 6 hours. They were missing a part that needed to be ordered. What I don't understand is why they couldn't have emailed everyone to notify us so we weren't stuck in the airport for 6 hours."
Pros: "I liked that the staff was friendly and the tickets were affordable"
Cons: "I didn’t like that there was no complimentary food or beverage options."
Pros: "Great customer service checkin they were very kind and patient"
Cons: "the seats are not very big"
Pros: "We appreciated the cheap airline ticket prices."
Cons: "We were outraged by having to pay $45 for each piece of luggage, including carry ons! After these hidden fees, our tickets would have been cheaper for a well established and popular airline."
Pros: "It didn't crash"
Cons: "The whole staff from the check in to the attendants was rude rude rude. Never again!"
Cons: "They could have communicated 100 times better after the flight was turned around in-flight and they held us captive at the gate for three hours and then delayed the flight for twelve hours."
Pros: "No service issues. Our seats were arranged so the family was together for no charge. We were given a bottle of water to mix baby formula for no charge."
Cons: "Hard seats"
Pros: "The flight attendants were really nice, funny, and attentive. They were great."
Cons: "I think it is insane that the overweight charge is double. The baggage fees are insanely expensive and the seats are so close together on the plane you feel like you are sitting in each others lap. Considering how many passengers they have on the plane and how much money they make show how horrible the baggage fees are because clearly they are making profit. Also, you can't even get water without paying for it. Everything here costs, this is why I will continue to fly with Southwest and I will never fly with this airline again."
Pros: "Wide aisle"
Cons: "Pilot forgot paper work and added 1 hour to our flight"
Pros: "Boarding was fast. Takeoff was not bad given weather conditions. Landing was super smooth."
Pros: "Nothing"
Cons: "We arrived at the airport 2 hours before flight time, got ready to check our bag only to be told our flight to Phoenix had been cancelled and there was no replacement flight available until Friday - this was on Monday. No assistance to get us on another airline, just no customer service. We found another flight which cost double our fare and waited 12 hours in the airport— they didn’t even offer to buy us breakfast."
Pros: "The flight crew was very friendly. The plane looked like new and was clean."
Cons: "The seating was a bit cramped, the little kids behind me were kicking the seat the whole trip, and all snacks and beverages were purchase only."
Pros: "Boarded the aircraft quickly and left on time."
Cons: "Airplane reeked of vomit and vinegar. Seats were dirty and you have to pay for water."
Pros: "Everything with both flights to and from AZ were smooth with a friendly and helpful staff."
Pros: "The crew inflight was kind and attentive."
Cons: "The carry on rules were confusing. I stuffed everything into a small bag which made my trip extremely uncomfortable as I had a lay over in another airport. Upon arriving to the airport I saw people with backpacks which passed as personal bags, thus not having to pay the carry on fee. I wish I'd known that. I will never fly spirit airlines again."