$165 Find Cheap Flights from Puerto Rico to New York John F Kennedy Airport - Compare and Save

For some reason, there was very little volume on the cabin announcements. You could not hear what the pilot or crew were saying.

Carmen was an absolute delight on the flight staff! Everyone was lovely and made it a very pleasant flight.

I don't know why the crew decided to board 15 minutes early without informing anyone not at the gate. Why would you have the app send a notification that we're boarding on time, instead board early, and then rush me to the gate. Then have me check my carry-on when I specifically packed my bag as to not do so.

No headphones, forced to sit in another seat that I did not book, had to check my carry on when I boarded the plane I saw backpacks and other non carry on items stuffed in the carry on holder! Horrible experience Wi-Fi did not work either

the flight got cancelled - few hours before the departure time - no time to change

The seats were really comfortable. Flight crew were friendly with passengers. Overall was a great flight.

Great crew, flight on time, luggage pick up a breeze

More extra space was awesome. Even though I was on the first groups to board, bin compartments were already occupied by passengers seated on other seat numbers. That is unacceptable.

Crew went over and above to be helpful. Plane had mechanical problems that caused us to depart late.

The flight was excellent, I recommend people to fly with Delta

Paid relatively a lot of money for a not comfortable seat. I would not take this service again until seating is improved. Food also not up to standard for price paid.

My original flight was cancelled. My replacement flight was delayed over 2 hours. I lost my whole day in NY

I will NEVER fly with this clown show airline again. Idiots. All of them. Unprepared. Unfriendly. Miserable employees. NEVER. EVER. AGAIN

Flight team was very courteous only complaint wS the boarding process and mandatory bag check

Disaster This is why I stick to delta You get what you pay for

Well, its a hit or miss when boarding most of the time your employees just let everyone enter immediately In one bum rush. Then out of know where tell the passengers only let A can enter then b then c etc. So make a decision and stick to it. Do it by alphabet and have famn strick compliance. Let the public know. That makes easier on passengers.

After 14 hour delaybwith departure time changed 9 times then announcing the flight was canceled. Another later announcement said the cancelation was in error. Also after paying a higher fare to leave in the afternoon then departing at 4am was not right.

I cannot say this enough, I NEVER BOARDED OR HAVE HAD ANY TRAVEL IN THE PAST YEAR. However your app says ive been traveling a lot lately. GET REAL HUMANS TO GIVE CUSTOMER SUPPORT.

late lack information taney changed my sit even after i had checked i. a day prior and had been at airport checked in for 5 hrs. i have medical condition that i need to sit in aisle but changes to window. only apparent at boarding and they had no explanation why they changed my boarding pass and had no other seats. very bizarre, uncaring and disrespectful. Made my trip very challenging I should sue you. will NEVEr fly JB again. Ever. Would have blasted in social media but did not want to disclose my medical disability.

Theres several thing i will like to mention and please share this feedback with JetBlue. I was concerned that the food options were limited. Theres no vegetarian options on the sandwiches that they offer on board. Vegetarian options are limited to only cheese and crackers,. Specially on mid day flights there should be more options offered to people. Second comment is that during the flight I watched TWO movies without audio, I tried a few ear sets to listen and none of them worked. Its a shame that they were good movies however no audio. Maybe updating the auxiliary cable and making Bluetooth connections on media will be great. Finally, the bathroom on the plane looked like they needed an update, being remodeled or changed. They look dirty however they are not. Maybe changing, replacing some pieces and updating the air filters will be great. This is not an aesthetic recommendation however a necessary one.

Cabin crew were good Food could be a lot better

Old plane. Nowhere as compared to non US airlines like JAL.

Not good always. Even our trip to japan was disaster with the American airlines delays and cancellatios. Now unfortunately we needed to book again with them last min. Was okay but as usual not comfortable seating.

Susan the flight attendant was great. She greeted me with a smile and showed great hospitality.

Horrible! We departed out of terminal 5, not only was the sign for flights and gate information were so badly organized that it took 2 minutes for all of the flight info load for the correct airline. One would think BA would have new and well managed jet ways, but no you had to take a bus to the plane. It took for every and detailed departure by 40 mins. I’ve had better class of service from Indian Airlines. BA needs to work on upscaling to meet the Industry norms. I can see regional airlines using this loading method but not on an international flight.

Overall good, but it would be better more movies and tv shows options

Boarding was horrendous! Took absolutely forever… and the delay from the broken coffee pot was really kind of ridiculous

Food horrible, even because there was no food the personal was rude and show off and the landing and take off ,was an adventure.

Old plane. Dirty. Not many things worked. Service was poor.

Flight canceled because they didn’t have enough flight attendants. No refunds or credits for future flights

A 630departure flight Delayed 6hours! They changed my gate, I moved to the new gate. Had our flight on the screen for 12noon departure. I go get above to eat, check screen again and the flight was gone, no notice no announcement, nothing!! They sent my bag on the flight I wasn’t on, got it back to me 3days later. Thank goodness they did refund my money but I will NEVER fly them again.

Plane and crew on board were fine. Everything else was terrible.

Disaster. They lied every step of the way. We ended up being delayed due to crew and then allegedly abandoned the flight because of a curfew at LGA. No rebooking to LGA at any reasonable time. No hotel. No meal vouchers. Had to sleep in the airport and fly to Newark instead. Will never fly Frontier again.

My first flight was delayed 5 hours. The 2nd flight was canceled til the next day and the never even tried to compensate for it. Worse I was delayed again on the flight the rebooked me on.

I guess you get what you pay for. The seats are very uncomfortable and very little space. The snacks were pricey.

Would be great if Frontier can Assign Seats together under one PNR

food not having to pay for it, reclining seat would be nice, more leg room, HEAT!!!!!!!

Very easy with the app to board and staff skills

Flight was changed (according to Frontier, by Kayak) without my notification. And all flights were delayed by at least an hour and a half. Uncomfortable plane. Bad service. Will never fly Frontier again.

Was left with many other passengers in SJU by frontier airlines due to delay caused by frontier. Worst experience ever and worst airline ever.