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— JFK
Nov 27 — Dec 41
Round-trip
1 adult
Economy
0 bags
From?
To?
Sat 11/27
Sat 12/4

Good to know

Low season

February

High season

December

Average price round-trip

$982

Good deal one-way

$501
Best time to beat the crowds with an average 5% drop in price.
Most popular time to fly with an average 17% increase in price.
(price for this month)
or less

FAQs for booking Queensland to New York John F Kennedy Airport flights

Top 5 airlines serving Queensland to New York John F Kennedy Intl

Scores according to KAYAK customer reviews
8.6
Singapore AirlinesOverall score based on 3903 reviews
8.8Boarding
8.5Comfort
8.9Crew
8.6Entertainment
8.3Food
Airline reviews
Pros: "Again seats space could be better. Crews were very attentive."
Cons: "Other passengers reclining their seats could be a nuisance..."
Read more about Singapore Airlines
Pros: "Again seats space could be better. Crews were very attentive."
Cons: "Other passengers reclining their seats could be a nuisance..."
Cons: "Better movie selection. Better organized boarding in Frankfurt"
Cons: "Boarding was delayed for 25 min and was no information for that. Otherwise everything was good"
Pros: "Crew was amazing"
Pros: "Very cramped seats"
Pros: "Arrived on time."
Cons: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."
Pros: "everything..Singapore airlines is a amazing airline !!! there is a reason why they are no 1 for so many years..."
Pros: "Crew amazing. Seat super comfortable"
Cons: "Nothing!"
Cons: "Excellent service"
Pros: "Extra leg room, great service and good food."
Cons: "The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies"
Pros: "Got bumped to Business Class"
Cons: "I liked everything"
Pros: "Lie-flat seats in business class"
Cons: "4 hrs delay due to failure of Singapore Airlines to have a working plane on site at the appointed time. Even worse: chaotic deplaning with one crew member telling passengers to deplane and another yelling at them in the bridge for doing so. A mess of lines trying to get a new boarding pass for a rebooked missed connection—at the front of the line the agent said oh, you need to wait in this other line. Agents had no clue where to direct passengers and gave incorrect directions that necessitated more waiting. No updates to new flight time in the business class lounge. Once the flight was in the air, service was terrible. Attendants would ask for orders, then never bring them or bring the wrong thing."
Cons: "Nothing"
Pros: "Food was pretty good. Loved the Weiss ice cream bars"
Cons: "Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane."
Cons: "Screaming children. Totally clueless, rude flight crew. Next time kids are screaming for three hours straight on a red eye, maybe offer the parents some assistance. Makes the “perks” like hot towels seem ridiculous when staff are completely indifferent."
Pros: "Great service always smiling, flight on time, overall a great way to fly."
Pros: "Spacious and clean"
Cons: "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"
Pros: "It’s worth it to pay a bit more for the extra legroom seats."
Pros: "It's not the cheapest way to fly but it's a great way to cross the Atlantic. Seats are big enough for 2, really. Lay flat beds make the night crossing east tolerable. You really can get several hours sleep. The cabin crew is outstanding, patient, and extremely responsive to requests. Two meals served were excellent. Entertainment choices were complete. After a number of flights in Economy on other airlines I'm spoiled by Singapore Airlines and also by Business Class. And their fares seemed much less than others for the JFK to FRA route. Had no idea this level of luxury existed on an airplane."
Cons: "My seat assignment was moved without explanation on our return flight, FRA to JFK. That was disappointing. The gate folks were apologetic but no real explanation given."
Pros: "Crew"
Cons: "Food"
Pros: "I dropped my scarf and only realized after I was seated. People were still boarding and I told a young man attendant and he found it and brought it to me. And he was such a gentleman too! Wish I knew his name but it was Frankfurt to JFK 835am flight on April 3rd. Thank you again!"
Pros: "Everything was good"
Cons: "No complaints"
Pros: "Everything"
Pros: "EVERYTHING was great...from check in to the entire experience on board. Extremely friendly staff to delicious food and a great choice of beverages! Clean and tidy aircraft with lots of extra amenities. Pleasant flight, pleasant arrival. Always a great way to travel!"
Cons: ""Customs" at JFK came to an entire halt. All passengers where stuck in the welcome hall for 1h, without any information, why held there and why nothing was moving forward. All CBP booths were closed, but 8 (eight!) employees, who normally direct arriving passengers to the kiosk-machines where hanging out in two groups sharing private stories and having laughs instead of at least informing passengers, what was going on. Lots of passengers where outraged...a couple in their mid 70s in front of us had to sit down on the floor, since they had circulation problems from standing in line so long. Sadly, JFK isn't what it used to be anymore."
Pros: "wide seats. great service. on time."
Cons: "food was not as good as one would expect."
Pros: "That the A380 was only 70%full, resulting in me getting three seats to myself. I was able to stretch out and sleep for most of the flight. Food and service were top notch. Better value than Lufthansa or American, for the overall flight experience. You could fly cheaper, but not better, in economy."
Cons: "Though we landed early at JFK, we had a one hour wait on the tarmac until one of the only two gates capable of receiving an A380 opened up."
Pros: "Friendliness"
Pros: "Not much"
Cons: "Not as good as they were once"
Pros: "Ontime, airline stewards were excellent and tv entertainment very good"
Cons: "Nothing"
Pros: "friendly staff top Service top Inflight"
Cons: "old aircraft, no usb or power point charging. choice of 5 movies"
Pros: "Excellent service & comfort"
Pros: "Great service"
Pros: "Is Singapore Airlines food quality slipping? First time I’ve been really unenthusiastic about it..."
Pros: "Staff managed to change seating due to height. Very accommodating."
Cons: "Entertainment console dated. Sound very crackly. Video images not sharp."
Pros: "Best serves ever will fly every time"
Pros: "Love the service at Singapore Air. Very attentive and accommodating."
Cons: "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."
Pros: "Service was best in class"
Cons: "Planes are old. They never seem to use newer planes on the Brisbane leg."
Cons: "Old plane. Old in flight entertainment."
Pros: "Reasonable price"
Cons: "Missed flight for medical reasons with 9 month old son, attempted to use remaining onward flight to Europe and return through Swiss which was refused! Most unreasonable, cheating me of my payment. I have since sought legal advice and contacted travel agent regarding, seems case law from several instances in my support. I had to pay thousands for new flight Austrian Air. Swiss thieved my money and I dont mind saying so. Unfair and unfair conduct. I am saving this letter for twitter to tell my friends of my disgust. I will be happy if this is sorted refunded immediately. A copy of these details and medical letter already provided to Jithendra from flight network (online travel agent)."
Cons: "Extremely cramped flight in regular Economy."
Cons: "Seats are tight and hard"
Pros: "The cabin attendants kept us well hydrated."
Cons: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."
Pros: "Consistently good food."
Cons: "Entertainment system sometimes froze, didn't remember where I was in the movie."
Pros: "Flight on time"
Cons: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."
Pros: "The crew, the food and the comfort was fantastic. I was in economy and even with a full flight I was still comfortable."
Cons: "It would have been nice if wifi was free considering it was such a long flight"
Pros: "Crew was attentive and nice."
Cons: "Cabin was beat up and worn out."
Pros: "everything great, every time again"
Pros: "The meals were great, the seats very comfortable, the entertainment system very good as well."
Cons: "The Internet was very expensive and very little. I was disappointed, and had to ask 3 times to different attendants to help me set it up. They were not acquainted with the process at all."
Pros: "Everything, got to love how smooth those A380s are, plus the service and food is impeccable. Also so much entertainment!"
Cons: "nothing"
Cons: "My flight time was changed but I didn’t receive any email regarding the change"
Cons: "Wearing a face vizor on top of the face mask is silly"
Pros: "no"
Cons: "respect"
Pros: "Crew was very helpful"
Pros: "Decent seats. Good amenities for a long flight - entertainment, pack with toothbrush/mask/earplugs/socks."
Pros: "like all the crews. nice attitude and friendly. very helpful to your needs."
Cons: "selected our (3 in a group) seats 24 hours before. but in Doha, the ground crew named Mohammed changed our seats . usually in usa you need to ask if you could do that. but that guy printed the new boarding passes and then said we change your seats. i told him that was rude and not courteous to passenger. he had no answer."
Pros: "Flight is spacious"
Cons: "Crew members service is very slow and not courteous, Also, boarding has to be more planned and informed.."
Pros: "The crew was fantastic, the plane felt nicer than most other airlines, and the meals were great, even in coach"
Pros: "Good service from the crew and good food."
Cons: "Flight was delayed and there are a lot of redundant checks before entering to the gate. No internet service and the flight was very long. (14 hrs)"
Pros: "Crew was receptive"
Cons: "Food boarding"
Pros: "Boarding its took along , food it's bad"
Pros: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Cons: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."
Pros: "Great food, great seats, everything was smooth overall"
Pros: "Crew is friendly and polite. The guy at the boarding who made my day after all my nervous story with boarding pass! With his one sentence and sweet behavior the difficult transatlantic trip became more comfortable."
Cons: "In Tbilisi there were problems with boarding pass from Doha to NYC, as they said at desk than I’ll git it in Doha without problems. The arrival was late, wat Doha’s desk they tried to give me boarding oass , but at last sent to the information desk, at that time I had only 1 hr before departure, lazy woman at dest was not so much helpful and friendly, at last I’ve got the boarding and run to the gate as crazy. It was possible to say that I can got it at the gate too"
Cons: "Mu luggage got broken"
Cons: "Food was just not that great. Too many peppers in everything!"
Pros: "Crew as very helpful"
Cons: "passenger seated next to are rude"
Pros: "Everything was GREAT!"
Pros: "Service by the crew was outstanding, but special mention to Deepika who made sure I had a Business Class experience out of this world, always smiling and checking if I needed anything"
Cons: "The food and the wine selection did not impressed me. Qatar needs to make some changes."
Cons: "Be aware! "When customers purchase tickets they are paying for transportation for the specific class designated on their ticket and not for specific seat assignments. Seat assignments can never guarantee." This is what they emailed me when they did that to me on my pre-selected & confirmed seats!!"
Pros: "Everything is fantastic from the stuff, food and a lot of leg room."
Cons: "Nothing"
Pros: "boarding process was efficent"
Cons: "delayed takeoff, delays on tarmac after landing/getting to gate, overly heated plane, hot food was served cold"
Cons: "Did not make this flight. How can I confirm that my ticket is still valid for the return trip?"
Pros: "Qatae Airways is second to non as always"
Pros: "The on flight entertainment is great. It’s very accommodating especially for long flights."
Cons: "Onboarding was ridiculous. They merged two gates together with no instructions to the large crowd of people boarding the plane. We were scheduled to start boarding at a certain time and we didn’t actually board until 45 minutes later. When we asked the attendants when we would begin boarding and did they have any instructions they were extremely rude, laughing with one another and taking selfies. When we we asked for the third time they brushed us off with a time frame. It was extremely disappointing."
Pros: "I flew Qatar from Doha to NYC and the meal quality and options were excellent. I also enjoyed the amount of new Hollywood movie releases and music options."
Pros: "The Crew has been excellent"
Cons: "When I arrived at the Airport in Arusha (JRO) my reserved row 23 aisle seats for the DOH to JFK segment were changed to the (last cabin section row 31); also my aisle seat was changed to a middle seat Food was better from JFK to DOH Entertainment was lacking - movie and TV selection was poor for 20+ hours of flight time"
Pros: "Nothing. As flight was rerouted and airline changed"
Cons: "We didn't like the fact that our flight changed to a diff airline when we paid to fly with Qatar"
Pros: "Stellar crew -- super friendly, served water/juices constantly, polite, attentive. To be commended Great choice of movies and entertainment but no wifi???"
Cons: "This was an older 777 -- no wifi -- pretty surprising on such a key flight at DOH-JFK! This is not the airline's fault but I had a crazy lady next to me who was very disoriented, who could not speak English and needed assistance. No one would deal with her! She had a little pouch with her name on it -- like a UM -- so someone knew something was not right when they put her on the flight. I bought drinks inside the terminal for this 14 hour flight but they were all confiscated at the additional security at the gate!! WTF"
Cons: "carry-on did not fit on center overhead compartment unless I put it side ways (Same carry-on suitcase fit nicely on Emirates airplanes, so the carry-on overhead compartments have been made smaller on Qatar on purpose or by engineering error, and I will not fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class passengers. Entertainment computer (Android based system) ran slow and out of memory at times. Seats were not comfortable for 12hrs flight. My butt was starting to hurt. I did not have this issues on Emirates flights."
Pros: "They do not provide hotel service even in a 11 hour layover saying the ticket is pomotional. If that is the case, why they sell tickets on promotion? Cheap mentality"
Pros: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."
Cons: "The planes weren't as comfortable as others I've been on like the double deckers of Emirates. Their economy class was NOTHING special. Everyone talks about how superior Qatar is, but I found nothing special about it...the seats, the food, the entertainment were all basic and nothing fancy. The crew, while very sweet, seemed inexperienced and green to me..but they were lovely and that's all that ultimately matters."
Pros: "Seats were comfortable, entertainment system was might better without of options."
Cons: "Crew was not helpful - they ran out of food couple times - for not have spare snacks in between. Gave meat plate to my cousin who is a strict vegetarian with food restrictions ( who had pre selected a vegetarian option)."
Pros: "Hindu meal only be vegetarian"
Cons: "All is good"
Cons: "Seats on this flight are awful, wonder why they have these seats for long haul flights, not yet all comfortable to sleep on these , I got back pain by the time I got out of the plane."
Cons: "I had a long trip and as a result I had lost my voice, and the crew had no patient at all. I feel like she just wanted to check the box instead of really making sure I got what I wish for food wise."
Cons: "Some crews are not accommodating."
Pros: "The food was good. The legroom was enjoyable."
Cons: "I checked two bags and had them marked 'fragile', as I had valuables in there that I packed securely. When I retrieved the bags on the carousel, the fragile sticker was mangled, and both items from both bags were broken. Pieces of art I can not replace. Also, it took over 30 minutes upon multiple requests for the attendant to acknowledge my need for assistance."
Pros: "Again, the crew were top notch"
Cons: "Comfort and available entertainment were so-so"
Pros: "Mediocre staff, not very attentive, horrible boarding experience in Doha. Food was inedible, watched a crew member place food she had spilled onto the aisle FLOOR back onto a tray to give to someone as if nothing happened, which prompted me not to anything for an 8 hour trip. DISGUSTING!"
Cons: "I will never purchase a flight with Qatar"
Cons: "I will never ever fly Qatar airlines again. The boarding for this flight in Doha was horrendous. I and a random group of passengers were made to wait with no explanation AFTER our electronics were already cleared to go through yet another security check. They said we were selected for screening but all the other people they took before us were screened the exact same way. It was stressful and traumatizing to stand for 45 minutes with no clear explanation. The crew were clearly new at their job or ill trained. On top of that they consistently ran out of food they were serving and was forced to take the vegetarian option when it's not what I wanted. I could not wait to leave Doha and exit Qatar airways. I hated my experience traveling with Qatar. It was stressful and traumatic. I want a full refund. I will also be advising all my friends to never fly Qatar. It was the WORST!"
Pros: "The was very hospitalty"
Cons: "Every thing was amazing"
Pros: "Being able to ear what you want and when you want it made my flight so much more enjoyable. You can ask for anything on the menu and the flight attendants are so attentive."
Cons: "Boarding in Qatar was a bit disorganised."
Pros: "view above"
Cons: "The woman behind me wouldn't allow me to put my seat back. My comfortability was off because she didn't want her TV screen close to her face. I didn't want to make a big deal. Other than that I love Qatar airlines."
Pros: "Plane was perfect"
Cons: "Transit was just tedious very long line , had to wait for along time. The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"
Pros: "Everything was good!"
Cons: "More movies, no wifi, better food"
Pros: "Clean plane, esp. the bathrooms. Sufficient bathroom amenities. Attendants always checking bathrooms for cleanliness. Very friendly attendants yet not overpowering. This flight, the films are a bit better but still not the most recently films are on offer. Nobu's seafood soup noodles was the best!"
Cons: "Not interested in the menu's main courses. Fruits were not sweet at all. Must improve on your cappuccino. Nobu's seafood soup noodle did not come with chopsticks."
Pros: "Service was good."
Cons: "Need to provide more variety for vegetarian food. Cannot serve the same food for every meal on a long haul flight. Provide more entertainment options, more episodes of sitcoms, more movie options, more language options."
Cons: "is it true that Qatar treats the passengers coming to US differently than the passengers going out of US. I noticed that the crew was giving menu cards for dinner when coming back to US. Food quality is very ad, quantity is small also. same story with snacks. they don't offer enough food overall. The crew should be trained better for int'l passengers."

Food was very bad.

once again everything from the boarding process to in-flight service was impeccable.

Pros: "excellent crew, helped me through my nerves about flying"
Cons: "would have loved to sit upstairs in the bar area."
Pros: "Nothing"
Cons: "Nothing"
Pros: "Was able to switch to an open row dubai to jfk. Nice crew..good food..veggie choices."
Cons: "Jfk-mia..held for gate 1 hr.."
Pros: "Food was good but served in a unorganized manner, drinks and food was not sequentially served as normally."
Cons: "The flight attendants were not polite and difficult to understand. They closed two of the lavatories for themselves. I’m not impressed with Emirates."
Pros: "The crew was wonderful. The food was excellent.the seats was comfortable."
Cons: "The whole boarding process was lengthy and totally unnecessary with the extra steps"
Cons: "Only one person in a three row and it was a great flight"
Pros: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
Cons: "Keep the good work."
Pros: "Inflight entertainment was superb, catering in main cabin was also excellent. The crew was friendly and professional."
Cons: "Main cabin seats were definitely better than other airlines, but still not the most comfortable for 8+ hours."
Pros: "everything from security check, boarding, crew, food was excellent, I have no complaints about my trip from Dubai to NewYork, I wish it was the same between Mumbai to Dubai..again Emirates need to train their staff @ Mumbai airport, It was one of my bad experience ever on any airlines or airport."
Cons: "everything is great, no reason to complain."
Cons: "It was cold and the blankets got collected 45 minutes before arriving. Well, we had to wait 30 more minutes to get to a gate and I was freezing!"
Cons: "Kids food. Chairs weren't comfortable until I reclined it back. Felt like I was bending forward when in the upright position."
Pros: "Very poor service, the crew members were not friendly. Low quality food."
Cons: "Emirates have a big name in the industry but their presentation was really disappointing."
Pros: "Seats weren’t all that comfortable."
Cons: "Service and meals were good."
Cons: "Food could be tastier. But, you can’t starve"
Cons: "Vegan food was served with BUTTER how can this be vegan? NEED MORE Healthy options instead of Pan cakes etc made of Enriched Flour... Upgrades have become.alsmost nil. Emirates is making a huge profit but is not sharing with its passengers... had to wait one whole hour to get our baggage"
Pros: "Good food friendly staff"
Pros: "the crew are nice"
Cons: "food limited selection"
Cons: "The plane is great but the young gentlemen next to me is 300lb+(my best guest He's at least 6'2" possibly in his teen or early 20s) Don't get me wrong but to sit in coach for 14 hours with him in the middle seat is kind of a nightmare. Half of the way we all went to a bathroom and I don't blame him but the bathroom must be to small to clean up himself for I have to sit with feces smell for the rest of the flight. Imagine that. This is my second leg of this long flight from BKK to NYC. The first leg to dubai is horrible enough but this one top that by far!!!!"
Pros: "All of the above"
Cons: "Nothing that i didn't like"
Pros: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"
Cons: "Food was bland, repetitive (poor choice and variety) Crew was unwelcoming. Had to ask multiple times for water, soda and also take away plates I have travelled emirates before so this flight was bad compared to previous experiences"
Pros: "Need a little more leg room. Staff made sure the toilets were clean."
Cons: "No footrest."
Pros: "A footrest would make the flight perfect."
Cons: "No footrest. Legs got tired. Felt like lifting them up."
Cons: "I am a 76 yr old traveller, did not get the change in flight schedule until I booked my flight. I was at Dubai airport for over 12 hours waited for the 3AM flight that took another 14 hours. Very stressful and tiring. There was not even a proper accommodation for this very long wait between flights. This experience will be told to all my friends and trust me it will be a very bad, negative endorsement."
Pros: "Loved the service. My flight was from NYC to Milan."
Cons: "There was not one thing."
Pros: "Was upgraded to 1st class which was amazing - the only thing I didn't like was it was a night flight and not long enough to enjoy it for longer!"
Pros: "On time, entertainment good crew"
Cons: "Food was bland"
Pros: "customer service of crew was good."
Cons: "there were many who were selected for extra screening (code SSS) this process added a great amount of confusion (without any communication) we were screened and put in an isolation area where we were not allowed to leave or use a bathroom. We were there for over one hour. at one point, we were moving into a long tube like structure where we stayed for at least 30 minutes while others were boarding from an different ramp. the communication was non existent and we were made to feel like prisoners. actually, we were prisoners."
Pros: "For starters, the seats were decently comfortable. They were wide, and offered generous legroom. The food was good: an unbelievable improvement from the previous flight (I recommend the chicken). The ICE system was impeccable. It had a wide selection of movies, TV shows, and games as well as access to the news. However, the flight's greatest perk my have been the compassionate crew. They were very helpful and friendly. They offered many accommodations, like a pizza and photo, all for free. Overall, the flight went very well."
Cons: "Although I enjoyed the flight, the only bad part was the boarding process. To start off, the departure in Milan was delayed for about 45 minutes. Also, when boarding finally began, the line was extremely long and moved very slowly. That was the only event that marred the flight to JFK."
Cons: "Bad experience my mother 73 years old and pre booked wheel chair but not provided in Dubai Air port while transferring time and also misguided us very short distance for walk. she faced lot of trouble to walk ."
Pros: "Economy class is very comfortable, crew was pleasant and food was good. Overall the 13 hour flight felt pretty painless."
Cons: "I wish the crew would have done a better job controlling passengers who were trying to unload luggage from the overhead while the plane was still taxiing. I had a bag dropped on me and the crew didn't seem to have control over passengers who were blatantly disregarding instructions."
Pros: "Girls were very helpful and there was one Italian jental man was very kind and co-operative. However sits were very uncomfortable. Food was ok. There were very little healthy choices. overall it was good."
Pros: "Efficient, clean, friendly"
Cons: "None"
Pros: "The in flight entertainment and food was enjoyable. Overall service of the crew was excellent."
Cons: "I flew from Singapore to New York with a 1 hour 15 minute layover in Dubai. Passengers with layovers were instructed to be at the next gate 45 minutes in advance of boarding. This was seemingly impossible and cause myself and many other passengers severe anxiety running through the airport. The first flight landed 10 minutes late in Gate C, took another 10-15 minutes to off board, at which point we were held by a flight attendant who later guided us to get on a bus to take us between terminal A and C. The entire trip between gates was approximately 30 minutes and we inexplicably had to pass through security 3 times during the layover. It seemed poorly organized and myself and other passengers just made the second flight before the doors closed."
Pros: "I would like to say this is the most horrific experience I have ever had traveling and using Kayak. I was late by 10 mins getting to the ticket counter and Emirates gave my seat away. I then proceeded to attempt to rebook and the Emirates agent advised they are sold out for the next 3 days and have no flight alternatives to offer. I contact flight network and the person I spoke proceeds to tell me the same thing and there is nothing they can do for me. Basically that I would need to purchase a whole new ticket on another airline as Emirates doesn't have availability. Which I did. Now I'm looking online and Flight Network has my exact flight on Emirates available at same price I paid for my ticket. But now my new ticket purchased to get home is non-refundable. I'm out over 1000 dollars because of bad info. This has been a horrific experience and after being loyal to Kayak for years.... I will never use the site again."
Pros: "Very good airline with professional stafff and much better comfort than most other airlines"
Cons: "The food was pretty bad. I didn't even eat on the return flight."
Pros: "i will be recommending Emirates to ally my friends which will ever be able to use them"
Pros: "I liked the customer service, entertainment, flight Attendants, food and everything that Emirates has to offer! I felt like I was in first class while in coach!!!"
Cons: "The duration of the flight was extremely long and that made me uncomfortable and it was hard to sleep."
Pros: "Nice flight"
Cons: "time delay at Dubai Airport"
Pros: "The attendants were great at keeping the cabin clean and were very goo with the kids. Loads of activities and unexpected surprises that really pleased my kids."
Cons: "More regular offerings of drinks."
Pros: "See above. Great airline all around. We travel a lot and overall it is one of the two best in the world on almost all counts."
Cons: "For large number of passengers, boarding is impossibly slow. I don't understand why, after boarding the priority passengers, airline don't board the rest of us from the back of the plane to the front. Doing it the other way makes us stumble across the front seated passengers who are busy stowing their carry-ones. This causes a bottleneck in boarding. Also, there are too many checks on us, which also slows things down. Also, Emirates advertises: one carry-on item of less than 15 pounds. On this flight I would say that at least 75% of the passengers violated this with large and multiple carry-ons. This is unfair to those of us who try to go by the rules."
Pros: "Emirates has a great reputation, and now I've experienced first hand why that is! Great (complimentary!) food and beverages, clean comfortable seats, generous luggage policies, and impressive customer service. The crew on our flight represented 19 different countries and spoke a total of 19 different different languages. The woman ahead of me was very unpleasant about her screen not working, and every attendant she spoke to was infinitely polite and pleasant. They tried to reset her screen, and eventually found an empty seat and moved her to first class!"
Cons: "Only that I can't take an Emirates airbus for all of my flights! I was detained for awhile during boarding because I was chosen to have my carry-on bag checked, and it took awhile because I had filled a water bottle after passing through security and it took some discussion before being approved (my husband didn't know where I was and had already boarded and was worried)."
Pros: "The stewards were really fantastic, and what started out as a delay because of air traffic control, wound up landing on time. Really smooth flight."
Pros: "Food and staff service"
Cons: "Everything was great"
Cons: "Plane was dirty, staff seemed rushed and inexperienced, soaps empty in bathroom"
Pros: "Outstanding, professional, courteous, and highly capable staff; beautiful plane; extremely tasty food; generous beverage offerings; smooth flight, including take-off and landing. Kudos to the entire crew and to the Emirates Airline organization."
Cons: "The seats were very comfortable, but the leg room was inadequate."
Pros: "There was absolutely nothing bet I can say about my Emirates flight experience. Absolutely amazing service, staff, food, entertainment, punctuality..."
Pros: "Like everything"
Pros: "Very polite and friendly crew."
Pros: "The convenience of the flight route was appreciated. Hawaiian has an excellent safety record which gave us peace of mind."
Cons: "The first hour of the plane was extremely turbulent; and crew gave us no warning or update regarding the flight conditions. Flight crew were unwelcoming, and the food was of course not good."
Pros: "When I got there"
Cons: "The plane was delayed for 2 hours and they had to wait for another plane. I’m sure the original plane could have made it even if it wasn’t running great. It was only a 40 minute flight. And planes have 2 motors."
Pros: "The crew! And the meals provided."
Cons: "Not enough leg room."
Pros: "Crew was friendly and accommodating"
Cons: "Wasn’t able to get comfortable in coach seat to sleep"
Pros: "Free food"
Cons: "Limited outlets for a 9 hr flight. Have to pay for a movie"
Pros: "The fact they changed the seating for me and my girlfriend (originally booked together for a side two seats in a 2-4-2 setup, then our reservation was removed)."
Cons: "They removed our reservation for window seats together. No in flight entertainment because everything was pay to view."
Pros: "I loved the crew! They were so happy and upbeat. They were attentive and very honest. I appreciate that because sometimes I feel like crew won't say what's really going on to a passenger for what ever reason. It's just a psychology I guess. Not the case here. The woman who waited on me was sympathetic to my diet and had empathy for me. She also gave me a little extra of something they had to ration when first doing diner service. I thought that was sweet. Happy about the blanket provided and pillow"
Cons: "Why on earth would you only offer one choice for a meal??? I don't eat chicken. I feel bad for all the vegetarians and vegans on that flight. Hawaii is a healthy place and should be represented in the meal on the plane. The food was bland and for someone to who doesn't eat a lot of meat it was very disappointing. Furthermore, the fact that there was NO movie on the way there and the in flight entertainment wouldn't work on my computer was really disappointing. Then on the way back I had to pay to watch!? I'm fuming about this. I HATE that airlines are doing this. It is greedy and gross."
Pros: "Crew was extremely friendly and patient. It was my first time flying Hawaiian and I would definitely fly again. Our flight was delayed at the start, but the crew handled the stress seamlessly! Great guest service."
Pros: "Crew was excellent. Flight was on time."
Cons: "Card only payment for snacks was rough because I lost my credit card at the airport before boarding flight. On a 10+ hour flight it was really difficult."
Pros: "Staff was patient with those not paying attn. Coffee was actually hot."
Cons: "Food was awful, even for being free. Check in was Disorganized, chaotic, and difficult to follow as NO signs. No FREE entertainment for 9 hour flight."
Pros: "Great food and beverages"
Cons: "The fact that I had to pay to see movies. There were hardly any free movies, tv or games. Very disheartening when other airlines include it with your ticket."
Pros: "The staff is friendly and well presented. The aircraft is clean and you get plenty of little freebies like snacks, pillow, and blanket. They provide complimentary meals as well. I’m sure it’s incorporated into the price of the ticket but for coach, the airline does not nickel and dime you. The pricing is on par with all the other airlines but the service and amenities without adding on extra fees make it my airline of choice for flying to Hawaii. You have the option to purchase additional things like snacks and alcohol but you do not have to in order to make it through the flight. Hawaiian Airlines provides everything to make the experience enjoyable. My wife and I have flown on Hawaiian Airlines many times and have never had a bad experience. I would consider them the gold standard in relation to the price of a coach ticket."
Cons: "It’s a really long flight from the East Coast of the United States to Hawaii. It’s a shame to live so far from one of your favorite places on earth."
Pros: "This crew on the Ny bound Hawaiian airline flight 50, were true ambassadors of "Aloha spirit"...They were friendly and anticipated my needs."
Cons: "Window seat.. bcuz of the curved design, my comfort level was "just bearable". Windows are low and had to almost sit on the floor to look out of it. I'm about average height 5'8" and 225#. FOOD- Flavor was ok but I only had 1-2"×1" of chicken and 1 floweret of broccoli. Prisoners eat more than that.."
Pros: "Everything except the entertainment"
Cons: "All movie's ar $8.....way to high and there are no packages to watch two or three or four for one price. Same for the radio."
Pros: "Nice crew"
Cons: "It's a 10-11 hours flight but I have to purchase the movies to watch. When I was checking in, I paid extra to upgrade my seat but when boarding, I was told I lost my seat! I was assigned to sit at the last row which was very uncomfortable. Food was not great either."
Pros: "smooth arrival and department however the flight was delayed 30 minutes. Good selection of movies but need to pay for 11 hours flight. I was able to sleep most of the time as I was on overnight flight."
Cons: "Food - no option available - very basic and not tasty at all."
Pros: "Crew very friendly. Plane clean."
Cons: "The charging plugs did not work. The entertainment choices were not good and were limited. There was a charge for each selection, not even a one fee for access throughout the flight. This is terrible for a 10hr flight."
Pros: "Hawaiian Air has a direct flight from Honolulu which makes the 5000 trip bearable. The Hawaiian crew is really good-natured and warm, always w/a smile, even in the middle of the night. In these days of budget cuts, Hawaiian serves you too much food and even offers a complementary glass of wine. The only unfortunate thing is that you have to pay for all types of on board entertainment. All in all it’s a really great flight in economy."
Pros: "Very nice staff, very decent food (a little bit small, but tasty), good entertainment options, comfortable and quiet cabin"
Cons: "Was reassigned aisle seats with no explanation for both legs of my journey despite paying for window seats."
Pros: "Staff were friendly"
Cons: "aircraft was old and small for the distance and seats had zero legroom. Nothing good to watch in way of movies."
Cons: "Paid $600 for the better seats and they refused to give a full can of soda. Didn't get much of a window seat, the window was closer to the person in front of us. There was some guy on the plane in the same section as me and my husband and they gave him full cans so I guess it's who you know. I couldn't even eat the food, it made me nauseous. They arrived 30 minutes late and we almost missed our next flight. They didnt even ask for those with connecting flights to be let off first. Checked luggage handle was torn off by staff. Not worth the extra cost or going out of my way to book with Hawaiian. I won't go with them again."
Pros: "Hawaiian Chocolate (Only 1 piece though)"
Cons: "Entire food service is just a joke. I think they should tell the passengers straightforwardly that there is going to be no food served on this flight."
Pros: "Nothing- they really do suck."
Cons: "There crew sucks"
Pros: "Great staff, loved the free wine and the gift from shutterfly. The blankets are nice, light and large."
Cons: "Very loud inside the plane. No fan overhead. All entertainment was only for purchase. Food was not very good but the fruit in the morning was very fresh. It was also a very bumpy flight and I would have appreciated if I received more updates from the captain, however, a lot of people were sleeping so that would have been intrusive. I suggest a way for the captain to write a message to passengers updating them on the flight that they can access on the TV so there aren't as many announcements on overhead flights"
Pros: "Very good landing"
Cons: "Everything"
Cons: "Stiff seats"
Cons: "$0 charge for cked bag from JFK to HNL, but I was charged $25/- for the same bag - 38.5kbs from HNL to JFK"
Cons: "I bought these tickets about two months ago. There was no option for seat selection. Despite the fact I bought two tickets when we finally got our boarding passes we were twelve rows apart. I tried to call Jet Blue (the actual airline) and they said they couldn't do anything over the phone. I went up to the gate and they said sorry, it was a full flight. When the cabin door closed, the seat next to me was empty, but we were taking off so I couldn't at that time move my wife. When they reached cruising altitude and they turned off the fasten seatbelts sign, I went back to where my was sitting but she was asleep."
Pros: "The service of the flight."
Cons: "Hawaiian air didn't provide much food"
Pros: "Friendly staff and free meals from NYC to Hawaii even though it isn't international was a great plus. United does not provide meals. We also got a free bag of popcorn and free movies coming home because it was the 5th anniversary of the airline or something. We were on time both ways, which is most important."
Cons: "The movies available were a good selection, but you had to pay $8, which is unheard of these days."
Pros: "The crew, from pilots to attendants, was extremely professional and pleasant. The airline did an excellent job turning what could've been a nightmare situation to a minor delay. Providing snacks and dinner vouchers while we waited for a new plane was a nice touch. But too many mechanical and/or electrical issues with this airline."
Cons: "Too many mechanical and/or electrical issues. Maintenance not up to par perhaps? Flight was delayed 2.5 hrs due to computer issues on the flight to Hawaii. Then had to suffer through an emergency landing due to hydraulic failure on the flight back to New York. Was not a fun experience watching the fuel being dumped into the ocean for an hour."
Pros: "Nothing"
Cons: "Poor customer service to account for severe delay and cancellations. No partner airline service. No back up flight crew. Worst flight experience of my life."
Pros: "I got an entire row to myself"
Pros: "that i could get that flight that quickly + cheaply"
Cons: "tight legroom, pay tv, 1 compl wine drink, no choice in meal"
Pros: "Great crew. During meal time they did a great job of having passengers adjust their seats so people could eat their meals in economy. If they didn't do this, it would be left to the passengers to ask the person in front of them to raise the seat or have to struggle to eat with that person's seat close to your face. Having the crew do that was great. That is another thing nice with this Hawaiiian aircraft. The seats actually have leg room in econonmy and they recline enough to rest. Don't change that! Also very nice is that you get a complementary wine or beer with your meal :-)"
Cons: "Entertainment options felt like 'nickel and diming'. It is a 5+ hour flight and all the seats have personal entertainment consoles. The only thing is you have to pay ~$7 to watch any of the movies. Be sure to have your book or device loaded up before flight. Each seat has a USB charging port :-), however it only has low amps - this means you can't charge things like a tablet :-(."
Pros: "crew was friendly and helpful and the seats in economy plus were more than adequate."
Cons: "nothing"
Pros: "Hawaiian Airlines consistently deliver top-quality service for economy class. The flights are more comfortable than the average, the crew is always very pleasant. I also appreciate that they make an effort to be eco-friendlier."
Cons: "I wish they had bigger range of food option. The entertainment system is not that broad but I don't mind, I can entertain myself on a flight."
Pros: "Food is good."
Cons: "They broke my luggage at the counter in front of my eyes and did not even ask me if I wanted to put a claim. Luggage fees are not announced anywhere and THERE IS a luggage fee. When complaining that it was not said anywhere, the agent put my friend on stand by list and did not say anything... and finally, at the boarding gate, seats where available, no wait list! I booked a direct flight but because a restroom issue, flight stopped and 2-hour delay was added. any movie is the price a movie theater ticket $8! For an 11-hour flight, it could be free or at least few old movies should be available in the complimentary package."
Pros: "The crew were wonderful and the captain made a landing so perfect we didn't know we had landed!"
Cons: "The food was disappointing. The sandwich in particular was dry and tasteless. Other passengers mentioned this too."
Pros: "Really appreciated the 'laid-back' feel upon boarding and throughout, supported by the ambient slack-key guitar and native Hawaiian music. Also appreciated the engaging video presentation of basic safety and security information. "Free" Premium Entertainment was welcome, although I remained aware that this perk had been covered in my ticket price."
Cons: "Considering that you're attempting to please a wide array of tastes, the mass-produced ready-made meals were pretty good, just not necessarily five-star restaurant made-to-order preferences. Some of us are pretty picky about our organic, fresh, gluten-free, sugar-free, vegetarian, and vegan options. In that Hawaiian Airlines seems to market itself as a very conscientious and customer-friendly airlines, any evolution in this direction would be welcome."
Pros: "The crew was good and the flight smooth"
Cons: "Had to pay to view television"
Pros: "The crew was pleasant and attentive. The extra comfort seats were well worth it for the long flight."
Cons: "There was enough free entertainment to choose from, but it could be newer. Don't forget your earbuds or earphones."
Pros: "Very polite staff"
Cons: "Baggage fees and you need to pay for entertainment"
Pros: "Staff were thoughtful and attentive at all times"
Cons: "Nil"
Pros: "The one cup of free wine"
Cons: "Had to pay for movies on a ten hour flight. Unheard of."
Pros: "The flight attendents"
Cons: "There should be a vegetarian option for the meal."
Pros: "The service was great; the food was great..love the chairs in the cabin. the two window seats were okay."
Cons: "Cramped on the way back with the four middle seats. I felt like i was crammed in a sardine can"
Cons: "Delayed and slow. Doesn't care about passengers and has no urgencies. Never flying again."
Pros: "I loved Hawaiian Airlines' whole customer approach. They were friendly and I experienced my Hawaiian vacation a little longer, for the airline embraced Hawaiian culture."
Pros: "Non-disruptive 15-hour red-eye flight from Hong Kong to New York was appreciated. Smooth and comfortable flight, no complaints here."
Cons: "In-Flight Wi-Fi was not available once reaching the continental United States."
Pros: "Seats were very comfortabe"
Cons: "Food was not great. It took over an hour for the bags to come through at JFK."
Pros: "Crew and ground Staff were very helpful and friendly"
Cons: "Extremely poor entertainment system - mostly old movies. No Bollywood movies"
Pros: "All no!"
Cons: "Seats are too close!"
Pros: "Will if you didnt know yet it was horrible. because of the reschedulling i miss my flight from paris to venice and all this flight is boon through you but i couldnt contact cheapflights because you dont handle it. So what do you think??"
Cons: "Well at least you could at least know what happened but instead i still got message from you that my flight was still on for 1235 really are you guys that really dumb??"
Pros: "nothing"
Cons: "everything"
Pros: "Crew were super nice and friendly. Great selection of movies. Seemed to more washrooms than most planes; no long lines."
Cons: "Interior was dated; seat didn’t recline properly. Boarding was a bit hit and miss; no zones or row priorities, just one big line. Wine with dinner wasn’t the best."
Cons: "Same as before. Dirty and smelly. Food was ok."
Pros: "Friendly, super efficient crew, great, comfy seats and a smooth landing made for a fantastic trip."
Cons: "Could have been longer so I could get more sleep!"
Pros: "Friendly, cheerful crew. Clean plane & good entertainment. Food was hot & decent."
Cons: "More food, drinks & snacks. Especially on such long flights."
Pros: "Friendly and efficient staff."
Pros: "As per usual, Cathay’s service was top notch. Friendly, courteous crew, good food, a great entertainment system with a great selection. This particular flight was very smooth and, as it was only around 65% full, I was able to stretch out and get some sleep."
Cons: "Very good"
Pros: "The staff and there were great movies on the flight."
Cons: "That you had to special order vegetarian options or they wouldn’t have any sometimes, and I couldn’t online check in so I couldn’t make the special order."
Pros: "Crew provided excellent service, seats were comfortable and food and drinks were great."
Pros: "The crew were friendly and efficient The flight left and arrived on time The plane was clean"
Cons: "The self service check in and baggage drop at Brisbane was not effective, requiring a lot of staff intervention and help"
Pros: "Better crew today vs.my jfk to hkg flight"
Cons: "Flight delay"
Pros: "Friendly staff"
Pros: "Food great, smooth flight. Helpful stewardess. Fairly comfy seats"
Pros: "Great airline, punctual, attentive"
Cons: "Delayed flight after waiting for hours in Hongkong. The male flight attendant was inefficient. Did not check on passenger’s concern even after it was brought to his attention. Simple request for water took forever to arrive. Did not like meal so requested a cup of noodle instead but the noodle never arrived. It is stated in their menu that snacks like cup of noodle is available through out the flight but only when you stand up and get it from them. Very poor service. I will never fly Cathay Pacific again. That will be the first and the last."
Pros: "caring flight attendant went extra mile to move people into better seats if they were available."
Cons: "people in lowest economy seats (back of plane) did not get an amenity bag (ear plugs, toothbrush, eye mask)."
Pros: "Super friendly inflight staff, especially on my flight to canada"
Cons: "Nothing"
Cons: "I was NOT able to choose our seats, so we couldn't sit together and were in the last two rows, in middle seats! It also took us 15 minutes to jog to the opposite end of the airport to just make our connecting flight. I would not fly with Cathay again!"
Cons: "When the crew in the terminal begins moving the economy class passengers in the aircraft its all a mess. Passengers with seats in the front and the middle are blocking the hallway of the aircraft which force the passengers with seats at the end waiting with a long line.The Cathay flight from NY to HKG handle in a much better manner. They let the passengers with seats at the end go in the aircraft first so that these passengers will never blocking the hallway or making any long line.Hope the flight to New York can improve in this aspect."
Pros: "Everyone on Cathay pacific is very nice and the food was relatively good. They did everything possible to make this a better flight."
Pros: "Excellent crew and nothing to complain apart from the economy seats being a bit stiff."
Cons: "Got stomach ache after eating the food."
Pros: "Everything!"
Cons: "Nothing!"
Cons: "The crew manager shouted to me and my 1 year old boy during the flight as my son cried. They did not offer any help, my family got insulted and cried. The worst flying experience in my life, will never take that again."
Pros: "Crew were nice."
Cons: "Very bumpy ride, and about a third of the entertainment touch screens did not work, including my sister's. Crew were helpful though throughout and gave us and others a $50 voucher for our trouble."
Pros: "Crew was great, entertainment was diverse, blankets were comfortable, and food was good. I think I'll make Cathay Pacific my airline for East Asia US travel."
Cons: "The number of ads before in flight entertainment could start (i.e. movie), but that's a trade off I'm guessing, so not a big concern."
Pros: "The food quality was great, and they had cup noodles available upon request throughout the whole flight, which was a nice touch. The staff was lovely and very helpful, there were endless entertainment options, and the seats were roomy."
Pros: "The seats were very comfortable. Made it easy to sleep even in a middle seat."
Cons: "We had to wait outside the boarding area until right before boarding. Also they did not allow me to reserve a seat when booking."
Pros: "friendliness of crew and ease of boarding"
Cons: "food was ok"
Cons: "I am not a frequent flier on Cathay. I would say I would think twice before buying my next ticket. Their call centers and counter staff leave a huge amount to be desired. I called their help desk when I couldn't access my reservation. My problem is their systems push your first and middle names together as a first name in their systems so I couldn't access my reservation. I really, really struggled understanding the person on their help desk. Then 48 hours before my flight I tried to book my seats and get my boarding pass. There were no seats for a party of 3 traveling together and only middle seats for the 3 of us. I waited for 20 minutes calling their support center. Of course their team could not help. All seats were booked. Luckily she offered to book my seats for the return and we managed to get the last 3 together in the back of the plane. If you book through Kayak recommend immediately calling to book seat numbers. I have ran out of room but returning from Vancouver their systems didn't read American passports and everyone tried to get tickets issued the staff at the desk laughed when told and said they knew it was a problem....but it did keep the many skiers busy in the self service line:) Also the desk opens 2hours and 59 minutes before departure so don't arrive early"
Cons: "Where to begin....The flight was delayed an hr leaving Hong Kong. Then we were rerouted without notice to Newark International. Upon landing and changing our plans, we were told we were actually proceeding to our original destination in JFK. However, we have to wait for a new crew and we're stuck on the tarmac, on the plane for additional couple hrs. The experience was very aggravating, especially after such a long flight. Additionally, I find Cathays lack of transperancy with their customers very unprofessional. Sad as this is my preferred airline to flight but will take this into account for future bookings."
Pros: "Very good service and comfortable plane"
Cons: "Nothing"
Pros: "Crew was very nice."
Cons: "Missed connecting flight from Hong Kong to JFK. I was given another flight but had to wait seven hours. Meal vouchers did not cover enough for how long I waited. New flight was not direct like the original one so there was a layover in Vancouver. I was supposed to get back to New York on February 2nd at night, but arrived around 6:00am on the 3rd. This was a major inconvenience since I had school 3 hours after I arrived and then work. I would suggest to not have arriving flights and connecting departing flights less than hour and thirty minutes to two hours apart. Only for delay issues."
Cons: "I personally don't like how you can't choose seats until check in. Although the food menu states that noodles and snacks were available upon request, we were turned down several times when we requested. Food served, especially main entree, were barely edible. It was probably the worst airline food I've ever had, and I travel very frequently. When we arrived back at JFK from our trip, it took over 2 hours for our luggage to arrive at baggage claim."
Pros: "Had a very present experience. Crew was lovely and helpful. Liked that we had menus for meals and snack readily available. Felt like the food was better than the average plane fair and wine with the meal of you want it. Plenty of movies on the media screen. There was often a line for the toilets. We must have been a well hydrated flight. Attendants were good with maintaining the tissue paper etc when notified that it had run out Overall a very pleasant experience."
Pros: "I would like most of the employees of Cathay Pacific works in your company, they are very nice and also very kind to treat customers and kindly help us to solve problems during our traveling. I really appreciated. and I can say nothing but many thanks to all of Cathay Pacific employees. Ying Tao, SUN"
Pros: "-Staff were incredibly attentive and gracious at every step. Could not ask for more from them. The flight attendants were also really conscientious but also discrete about making sure that things were comfortable to passengers, for example making sure that windows were closed most of the time and lights were down so that people could sleep in between meals, and moving someone that was sick to a more comfortable and private seat, both for the sake of the sick individual and for the comfort of the people that had initially been sitting around them. -The complementary movie options were great and really helped pass the time on the 24+hr flight from NYC to Western Australia. -1 free large checked bag, which was very nice. -I think the complementary food and snacks were really yummy and generous, for airline food. I very much enjoyed the meals and snacks. Also, the complementary wine was a nice treat and tasted surprisingly good. -The complementary pillows and blankets were nice, warm, and soft. -The flights were on time, much better than American airlines that I've flown on. -The bathrooms were cleaned regularly throughout the flight and were much cleaner and nicer smelling than other airlines that I've been on."
Cons: "The only thing thing that could really be improved upon (which is not as much the airline's fault as the plane manufacturer's fault) is that the economy seats and cabin layout could be more comfortable for long flights. I understand how hard it must be to design a plane that fits that many people and that's comfortable for 24+hrs of flying, but a few improvements could relatively easily be made I think, which would improve the experience dramatically: -If the seats were softer (and perhaps more ergonomically designed with an average person's shape in mind) it would make a world of difference, I think. -Being able to put the arm up on the wall side of the window seat would make it much more comfortable. -Padding on the arms would also help. -Of course more leg space and wider seats would make a world of difference, but I know that is tough to do since space is limited."
Pros: "Everything went us per schedule. The staff nice and polite."
Cons: "The seating is too cramped ."
Pros: "amazing they offer a meal!"
Cons: "as it was a red eye flight it would've been great if there were more seats open so one could sleep. the leg room is pretty small even for a not-tall person (5'4")"
Pros: "Nothing"
Cons: "No seat assignment until at the airport, so my wife and I had to sit at separate rows, far away from each other for 15 hours. I will never buy from kayak again"
Pros: "Crew is always very attentive and helpful."
Cons: "Need to have more movie and tv show choices. The food could also be a bit better."
Pros: "After being unexpectedly upgraded to premium economy at the gate, I was very pleasantly surprised to find that the seats were even more comfortable than I would have expected for this section. The reclining pitch was excellent - even for the people sitting behind. There is a hassock-like panel to elevate one's legs about 45 degrees. Almonds instead of peanuts, a menu option with a main of a nice piece of steak (that could be cut with an airline knife!), amenity kit... Very happy passenger."
Pros: "The quick response of flight attendants and the comfort of the economy seats."
COVID-19 information

Safety measures for airlines flying from Queensland to New York John F Kennedy Airport

Airlines flying from Queensland to New York John F Kennedy Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Queensland to New York John F Kennedy Airport

Mandatory masks

Masks required on board, masks provided on flights from Queensland to New York John F Kennedy Airport

Social distancing seating

Middle seats unavailable to book on flights from Queensland to New York John F Kennedy Airport

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Queensland to New York John F Kennedy Airport

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2 stopsMultiple Airlines
38h 30mOOL-JFK
$1,662
12/18Sat
3 stopsEmirates
62h 50mBNE-JFK
$2,010

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Flights to New York John F Kennedy Airport

Destination:

New York John F Kennedy Airport (JFK)United States

Return flight deals:

New York John F Kennedy Airport - Queensland

Cabin classes:

$798

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