It was a flight with a tremendous amount of turbulence especially at landing, the flight deck and cabin crew were AMAZING! Everything was explained early and everyone was calm through the repeat attempts at landing. Thank you Delta for your professionalism and safety concerns.
Sat next to toilet after booking with kayak. Last seat last row
We got in the plane late we still got to our destination on time. I wished Airlines would make people that put their luggage above were smaller maybe they would all fit and get them out easier customers like myself pay for her luggage in the back when your in a hurry to go to another destination it’s very frustrating for everyone to take their time to get their luggage down and wait because they don’t want to pay.
The plane smelled like an aquarium. Many passengers noted it smelled like fish. We then sat on the plane for over 2 hours before taking off
Poor transfer conditions at LAX almost missed flight. Long walk and delayed shuttle ..avoid at all costs
Flight was delayed by almost 2 hours due to air control and no available plane. We didnt land until after 1:30am. And it changed my whole vacation, no sleep the 1st night
I have been trying to cancel my flight from 2 hours before and still have not been able to
Flight delayed three times no explanation, left 5 hours after initial time, disrupted my job
Very nice staff, plane was delayed-they gave some snacks about 30 min after delay due to mechanical issues (which I appreciate them checking the plane)
I am a novice flier, I had a 4 hr layover in Seattle, I check my email and my Alaska app often and there no notifications. When it got closer to boarding time no one was there. I went to the information booth and a wonderful woman named Rana told me the flight gate had been change. I had an anxiety moment, I had to take 3 trains to get to the other side of the terminal, which made me frozen with fear, thankfully Rana took me the whole way otherwise I would have never made it . I am disappointed there were no notifications on the app or online. But I can’t say enough about the Help Rana gave me. If there is any way she could be awarded an appreciation acknowledgment it should be done. Thank you
The back to back mechanical delays from Denver to San Diego and then on my return flight from Denver to Great Falls it added extra time both ways
Flight was late, the only reason I almost missed my flight was that my connection was also late.
Baggage claim signs were not updated with my flight information, so I had to guess. The app wasn't updated either.
It was a short, comfortable flight. It did leave an hour late due to the pilot having to be replaced (family emergency) but that didn’t inconvenience myself & my friend. The situation was explained, eventually.
UA594 was delayed multiple times. I ended up getting picked up so I can make it in time for work 6AM on Monday, 7/6/2026
Boarded from a very small gate at LAX. Staff at gate had us line up, then waited 25 minutes to board without a word of explanation. Plane arrived on time then waited 20 minutes for a plane to vacate our gate. Majority of bags arrived after 15 minutes but it took an hour for a small number of remaining bags to be off-loaded despite my “priority” bag tag.
Great staff. Clean plane, but we were delayed for more than an hour due to maintenance issues and had to board another plane.
Lost one piece of luggage even though I checked in 2.5 hours before the flight
The boarding process on the departure from LA was rather slow even though I was in Group 1. For first class, I was not expecting to have to pay for Wi-fi but I did and then the wi-fi was spotty. The entree was surprisingly good and so that was a pleasant surprise. However, once I got to Houston, it was terrible. Unfortunately there was bad weather but the constant gate changes for my connecting flight was difficult to manage due to having to navigate back and forth between different terminals.
Service was professional and quick. Premium economy seat was comfortable given the class
