I can say with confidence; there was nothing that was good. Wait, the bathrooms were nice.
The food was horrible, the staff was rude, my flight was delayed 4 and a half hours, the plane was so hot I felt like I was going to pass out, the seats are way too small and too close to each other.
Worst hospitality. Asked for water, never came to serve. Had to remind and call couple of times.
A male flight attendance made me feel uncomfortable. I sat in empty sit with number 3 instead of 4 and he asked me to check my number on my boarding pass. WIth an extremely directive and dictating tone in his voice he told me YOU SHOULD GO AND SIT to what your ticket says. It is VERY important to be sited, although the seats are available you should be sited where your boarding pass directs you to be.
I realized that some people of their crew are extremely insane! I have never had an issue like this, with DELTA or AIR FRANCE, or KLM, or NORWEGIAN, or SAS If it was only one persona that I had to deal with, which it was on my flight from NY to Munich I would say , it was coincidence . One person is not a statistical point and accuse the whole Company. But this was repeated on my second flight from Munich to Athens. Then I said, this is not coincidence, it is a pattern that is repeated and not professional . NEVER AGAIN WITH LUFTHANSA is my decision and my recommendation.
Worst hospitality. Asked for water, never came to serve. Had to remind and call couple of times. Said drinks were over specially scotch.
Crew kindness, comfort, convenient structure, etc. I hope to take this airline again for next trip.
|Flights Arrive in||Chicago|
|Flights Depart from||Rzeszow Jasionka|
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