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Nice customer service, flight attends very nice and helpful

Overall all was good

I truly enjoyed the ride. The staff, ambiance and cleanliness of the plane was so inviting. I even enjoyed the safety presentation. Also, complementary wine makes everything better :-)

Only a good flight because nothing really happened, flight on time, moderate comfort, but good leg room due to the deepening of the seat in front, and the magazine being stashed being the tablet not in front of your knees. Usually I take the magazines out of the pouch and put them on the floor to gain an extra inch.

Food, what food, this is a bit humiliating for the airline to nickel and dime passengers for food and non-alcoholic beverages, especially that the food is really nothing to be called food, but rather stomach fillers... Oh, yes you have to pay to watch movies... Blankets and pillows.... forget it... Are we going to have to bring our own napkins in the future, seeing the flimsiness that the other passenger were dealing with is pretty scary, akin to the tissues that blew when you have a cold.

Flight half full

Breakfast was poor

I only happened to wake up at about 3am to see that I had an email from Virgin saying my flight was cancelled, so I had to get out of bed, call the airport, and sit on the phone with them for about 20 minutes. I did get transferred to another flight free of charge which was great, but it was annoying.

I paid extra to ride with you all rather than some of the other domestic airlines. Well worth it. I love the atmosphere in your planes.

Give free movies!

-SEATS ARE COMFORTABLE, LIKE THE TVs. -BOARDING WAS EXPEDITIOUS.

-SELECTION OF ENTERTAINMENT WAS LIMITED. -SNACKS WERE EXPENSIVE.

Both of my flights there and back were delayed. It wasn't like there was any weather issues..it was inconvenient and there was no heads up

What a great experience. Comfortable, mood lighting, efficient crew.

Not enough partners in their frequent flyer program

No food provided except small snack

Completely full flight

United lost one of our baggage