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Love the wifi, self-selecting menu!

always out of the hawaiian drink!

Service was too notch in economy

The service was great.

Plane needs to be updated. Lean back all the way. More snack options.

Two of the flight attendants were very grumpy, but I can tell that they work about 15 hrs straight, because they were in my flight from SF to Hawaii and then from Hawaii to Brisbane.

Flight crew

I couldn't believe that this long flight had NOTHING in the form of entertainment. No wifi to watch on your own device and no inflight entertainment. I was stuck in the middle of 2 people with a baby with nothing to pass the hours. Unbelievable!!!

The food being offer was good

The experience as a whole was rather disappointing

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Needed more drinks, but other than that, it was OK.

GoPro content was awesome to watch.

Food options notes: Chicken sandwich had pork and I don't eat pork. Ordered a sandwich but they said the description was wrong on the screen.

The crew, the food, the videos! The best airline, mahalo!

I got breakfast, a snack, and a drink! It was amazing! Definitely flying Hawaiian again!

Arriving alive

Comfort, accessible media, cost

Delayed flight AND I couldn't have a seat assigned for unknown reasons till I got to my gate and was only left with a middle seat in the back of the plane.

All except free snaks.

They have only free drinks,but other airlines like Hawaiian have free food.

Everything went very smoothly. friendly staff all around.

Charge for everything, movies, food etc. Forgot our head sets, none available. Made for a quiet flight.

Hawaiian Airlines always exceeds our expectations '

I liked the crew members they were awesome and very friendly and great smiles on their faces

I threw up the all the food I ate in the flight.

Price worth the trip, seats and expedited boarding.

I was not offered a drink, not even water.

Non-crowded plane with lots of space

The flight attendents could have been friendlier. They were pretty cold to some but completely chatty with others. When I asked to borrow a pen to fill out the sheet they give you before entering Hawaii, the attendent said "I don't have one on me. Maybe you should just ask the guy next to you when he's done. But it needs to be filled out before you get off the plane." Uh, ok? I usually love Virgin and was incredibly excited when I found out I could book my flight to Hawaii with them...but for now, I'd say stick to Hawaiian when flying to Hawaii. At least they give free food.

Excellent all the time

No air tubulance Free food Free drinks Empty seat next to us Flew by..lol