They canceled the flight 30 minutes prior to departure without any heads up.
They canceled the flight 30 minutes prior to departure without any heads up.
We had a very scary attempted landing in Palm Springs and were redirected to Ontario. It was a stressful flight.
Every thing means , crew, service, timing, boarding is very good.
The flight was diverted and departed from San Jose instead of San Francisco. This could’ve been executed more smoothly because after arriving in San Jose it seemed like nothing was being processed correctly as needed for the gate agents to do their jobs well and the flight to leave on time
Lost luggage and no compensation. Did not receive luggage till 9pm the next day. Again no compensation or apology
Excellent service and prices. I was not award of inflight entertainment.
They gave me a seat with extra leg room. But they didn't offer me anything to drink, just because it was an hour flight
Alaska airlines is the best. Best customer service, crew, and value for money.
My flight was on schedule, ground crew looks overworked, flight crew was great but refreshments could be better. The plane was clean and fairly new. Seats were comfortable but leg room was tight.
I have taken 4 Alaska flights in the past 3 weeks and every single flight was delayed. They give you a $12 voucher for airport food, sometimes too late, after you’ve already eaten. That might get you a bagel. Reservations, rentals, etc have to be cancelled with no repercussions. Will be avoiding Alaska if possible.
San Francisco (undefined)United States
San Jose (SJC)United States