Alaska prevented me from selecting a seat and was only assigned a seat at the gate. This gave me unnecessary anxiety prior to boarding. Several 15-minute delays (probably weather though no explanation was provided) eventually pushed departure back by one hour.
Trip from SNA to SFO and back was riddled with DELAYS.
Gate agent and flight crew were amazing! Only issue was landing and waiting on the run way for 30 mins to deplane.
It was all a wonderful experience. I hate to fly and I hate to travel yet. This was a very pleasurable event. Thank you.
Flight cancelled originally with no email informing me of the change. Rebooked for the next day and that flight was delayed with no update on the app.
Poor transfer conditions at LAX almost missed flight. Long walk and delayed shuttle ..avoid at all costs
The plane was freezing. A few other customers mentioned how they can’t get their temperature right on their flights lately.
The app booked me on a flight for July 1st as opposed to August 1st like it was supposed to be. No problem with Alaska Airlines, except they took a while to refund my money. But it was as taken instantly. So, yeah.
Not able to get boarding pass for domestic connection flight when check in at international airport. I was told I need to get connection flight boarding pass after I entered US. It us very inconvenient.
Four hour delay. Missed our event. And they offered me $75. Absolutely shameful.
the flight was significantly delayed. Not much was done by the airline to compensate passengers
Southwest has been a nightmare. Delayed flights, missed connections, systems down. Never again am I flying southwest.
I think Southwest is the number one airline that anyone can fly I have flown for the first time Frontier and what a joke and their customer service United was a very strange experience I'm only sticking to Southwest from here on out for sure
3 hour delay. Had to change plans and was still delayed.
As always, the entire Southwest experience was wonderful, from online booking to flight to baggage retrieval. Very grateful.
The flight was delayed for almost an hour. We sat on the tarmac. There was no announcement. Not by the pilot or the crew. And for some reason, there was no beverage service, so even though it was a short flight, we had sat on the tarmac and the extra hour delay made me understandably thirsty. Water would’ve been nice if they had offered it. And for the first time, I forgot to bring my own water bottle. Reminder to bring your own water bottle because you never know if you’re going to get a beverage.
It was a new plane with larger overhead bins & charging ports at the seats.
Luggage was intact and arrived at the destination. What more could you ask for.. haha. The delay in arrival wasn’t SW fault.. just selfish passengers not wanting to check their luggage knowing they were in the last boarding groups
The plane smelled musky and some passenger would coughing without covering their mouths or were not wearing a mask to stop spreading their germs.. yucky
The plane departed and arrived on time. The crew were entertaining and professional at the same time. Baggage claim was efficient. I was glad to fly with Southwest airlines.
WiFi was a major problem and if it does not work on a 4 hour flight then that lowers the overall experience
The Airline Attendant found us in flight and moved us to seats in the front of economy due to the short time we would have to make our connecting flight. We really appreciated it.
Carmen was an absolute delight on the flight staff! Everyone was lovely and made it a very pleasant flight.
Internet connectivity still seems to be touchy on these flights, making it difficult to rely on it for getting work done.
Crew was absolutely fantastic and we’re so welcoming and friendly ❤️
Flight delayed four separate times. I’m now one hour hours late to landing.
The plane was an older model, so it wasn’t as comfortable as others. The flight attendants were not helpful during onboarding. It was a full flight so there was chaos finding space for baggage.
Awesome! On time flight, early arrival, and a complimentary upgrade!
Delta’s staff is unmatched. From the gate agents, to the pilots, to the flight attendants… all top of the industry.
You need to be a hacker to get the (Free) WiFi
It was a short, comfortable flight. It did leave an hour late due to the pilot having to be replaced (family emergency) but that didn’t inconvenience myself & my friend. The situation was explained, eventually.
Outstanding service, efficient & friendly crew, flight was safe, comfortable & on time
Flight delayed for more than 16 hrs and no effort was spent to provide an alternate
it was a very short flight so my expectations were low.
Very disappointing given gate agent behavior. Filed a formal complaint with United.
Horrific. They missed my connecting flight to San Diego. I didn’t get there until Monday at 9am when I had a mandatory court settlement conference scheduled at 6am since we had parties on the east coast. This caused many issues. All because United apparently forgot to hold the doors open until my flight landed that only had a 10 minute delay. This was the last flight to Southern California. So I couldn’t even rent a car to finish the trip. United cannot be trusted when traveling on specific days and times since weather didn’t have anything to do with the delays.
Flight was delayed due to the late arrival of the catering truck, which is quite unacceptable. There was a beverage service, but no pretzel, or cookie, or nuts were served in coach.
Airline did not explain reasons why flight was delayed two hours. Explanations were badly needed and rarely provided. Problem seemed to clearly be the airline’s fault and not the fault of the weather or airport.
I was delighted that we were able to get on the 4:40 pm flight rather than our original booking at 6:55 pm!! Other than that, the flight was comfortable and landed early😊
How they treated my luggage was horrible. And foods are not edible… Flight attendants were not listening my request. Etc
I really didn't like anything. Paid for my checked luggage online ($79) and then was told that I would have to paid another $79 for my carry on. Was not allowed to enter the terminal until 3 hours before my flight and when I finally was allowed to check my bag and enter, my flight was delayed 3 times. When I finally landed, we were all instructed to "run off the plane" as they had to do a quick turn around to Las Vegas. Me and several of my flying companions will never fly Frontier again.
They didn’t offer a water, even after I asked
No frills for sure. No gate announcements about flight delay, not even water to drink on the flight.
Stop changing gates at sfo. When you are elderly going back for it’s not fun.
After 5 hours of delay, they cancelled the flight. Very disappointed
My flight to LA was cancelled. I waited at the airport for 3 hrs saying it was delayed and then all of a sudden it was cancelled. Frontier only gave me a voucher and refund but could not rebook me. Flights on other airlines were too expensive last minute. I had to drive down to LA and didn’t even take my return flight home since I had to drive. One of the worst airline experiences in my life. It’s crazy how airlines can just upend people’s plans just like that.
They wouldn’t let us on the flight even tho we were an hour early. No refund not even our bags that were prepaid
8 hr delay. had to buy another ticket with another airline
They cancelled the flight then did nothing to help us rebook. It was awful - I won’t fly with them again
The truck that was refueling the plane drove away with the hose still connected to the plane and ripped part of the plane off with it
