Which airlines have a flexible cancellation policy for flights from John Wayne (Santa Ana) to Houston due to COVID-19?

United Airlines, Lufthansa and Southwest have all waived their change and cancellation fees on flights from John Wayne (Santa Ana) to Houston. Confirm policies on booking site.

How long does a flight from John Wayne (Santa Ana) to Houston take?

This flight route requires at least one stop and takes a minimum of 3h 09m. Visit our flight page for the latest deals!

Which airlines provide the cheapest flights from John Wayne (Santa Ana) to Houston?

The cheapest return flight ticket from John Wayne (Santa Ana) to Houston found by KAYAK users in the last 72 hours was for $74 on Spirit Airlines, followed by Frontier ($142). One-way flight deals have also been found from as low as $34 on Spirit Airlines and from $67 on Frontier. Visit our flight page for the latest deals!

Do I need a passport to fly between John Wayne (Santa Ana) and Houston?

Even though you are not required to have a passport, keep in mind that an official ID is needed to board the airplane. Visit our flight page for the latest deals!

What’s the cheapest day of the week to fly from John Wayne (Santa Ana) to Houston?

When flying from John Wayne (Santa Ana) to Houston, you should consider leaving on a Saturday and avoid Tuesdays if you are looking for the best rates. For your return to John Wayne (Santa Ana), you’ll find the best rates on Tuesdays and the most expensive ones on Saturdays. Visit our flight page for the latest deals!

How does KAYAK find such low prices on flights from John Wayne (Santa Ana) to Houston?

KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from John Wayne (Santa Ana) to Houston. Visit our flight page for the latest deals!

How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from John Wayne (Santa Ana) to Houston?

KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Houston from John Wayne (Santa Ana) is likely to change within 7 days, so travelers know whether to wait or book now. Visit our flight page for the latest deals!

What is the Hacker Fare option on flights from John Wayne (Santa Ana) to Houston?

Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Houston with an airline and back to John Wayne (Santa Ana) with another airline. Visit our flight page for the latest deals!

What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from John Wayne (Santa Ana) to Houston?

Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Houston from John Wayne (Santa Ana) up to 3 days before/after your preferred dates. You can then pick the flights that suit you best. Visit our flight page for the latest deals!

Find cheap flights from John Wayne (Santa Ana) to Houston

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SNA — HOU

Dec 3 — Dec 101

Round-trip

1 adult

Economy

0 bags

From?

To?

Include hotels

Low season	August
High season	November
Average price round-trip	$345
Good deal round-trip	$216
Good deal one-way	$124

Best time to beat the crowds with an average 33% drop in price.

Most popular time to fly with an average 21% increase in price.

(avg. price over the last 2 weeks)

or less

When to book flights from John Wayne (Santa Ana) to Houston

Estimated round-trip price

Average price per month

Flight prices as travel date approaches

Looking for a cheap flight? 25% of our users found flights on this route for $124 or less one-way and $216 or less round-trip.
The cheapest flight from John Wayne (Santa Ana) to Houston was found 29 days before departure, on average.
Book at least 2 weeks before departure in order to get a below-average price.
High season is considered to be October, November and December. The cheapest month to fly is August.

7.9

DeltaOverall score based on 30131 reviews

8.1Boarding

7.8Comfort

8.5Crew

7.8Entertainment

7.5Food

Airline reviews

Pros: "Crew was amazing. Very attentive and welcoming."

Read more about Delta

Pros: "Crew was amazing. Very attentive and welcoming."

Pros: "The crew was great and very friendly."

Cons: "Better snacks"

Pros: "That i was able to watch movies, snacks were provided and water"

Cons: "Nothing really!"

Pros: "Good! No complaints, no suggestions."

Pros: "Crew from GNV to ATL was very pleasant."

Cons: "On time departure to ensure that I was able to catch connecting flight instead of missing it and being placed stand by on the next available flight."

Pros: "Very attentive and engaging crew."

Cons: "really nothing!"

Pros: "Had seat open next to me"

Cons: "Delays on afternoon flights East create all sorts of problems; fewer options the later the arrival"

Cons: "No option to watch movies"

Cons: "Superb service on board and at kiosk!"

Pros: "Comfortable and spacious seating. Quick and smooth flight."

Cons: "Since this was such a short flight, there wasn’t much to improve."

Cons: "My kids were asleep when the flight attendant passed the snacks . I asked to get the snack for them and she told me they will have to get it in the back of plane once awake. Didn’t argue but was surprised"

Cons: "Plane very late. Boarding was chaos"

Pros: "Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!"

Cons: "Flight was overbooked!!!! How dare you overbook your planes? If you do that, get new plane!!! People loosing time and money.. 9 people couldn’t get seat on the play they paid for... tomorrows flight is same sting... this is last time fling delta... and we are silver medallions... who fly a lot!!!"

Pros: "Pilot and his ability to maneuver the turbulence. Also variety of snacks."

Cons: "Felt hot in the plane."

Pros: "The movies offered were decent"

Cons: "I paid extra for a window seat I sit down after they squeezed us all in like sardines and come to my surprise there is no window in my aisles it had been covered up in plastic . First making my area narrow than all the other seats and between the plane leaving late and the terrible process of loading people on the plane . Delta airlines was all about the up sale from charging for every bag to charging for internet ,food so on and so forth. Also one bathroom in the middle of the plane ? REALLY ? Out of tissue , paper towels , and tissue one hour into the flight . What in the Hell is going on with this airline ? Won’t fly with them again ."

Pros: "very fast boarding , attentive , and easy to figure out"

Cons: "seats cushions"

Pros: "Thankfully I had an Aisle Seat so I could move around a bit. Every seat was taken and it was like a sardine can."

Cons: "Very little leg room and of course as soon as we were in the Air the person in front of me reclined his seat all the way back so the Monitor was only a few inches from my face. This was my single major complaint. The food was not great but typical of an American Carrier. The foreign airlines do better on food. The last time I went to Europe I took WOW, the cheapest budget Airline and the leg room was MUCH better. You would think Delta could do better."

Pros: "No problems occured"

Cons: "Takes so long to board"

Cons: "The flight attendants were unfriendly, condescending. They seemed unhappy about having to serve people."

Cons: "1,5 hours delay"

Cons: "Wait time because of Atlanta crowding.Re:hurricaine?"

Pros: "Short flight! Crew nice enough!"

Cons: "Boarding seemed slightly delayed"

Pros: "Staff, service, options"

Cons: "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"

Cons: "price could be cheaper"

Cons: "Not much to read"

Cons: "1/12 hours late had to change out equipment"

Pros: "Seems like people that work for Delta are too old and too comfortable. Don’t want to work nor do they appreciate customers. Gate agent in SLC complained she was the only one there and could not help. Tried to send me tohelp desk which would have made me miss my flight. Flight attendant couldn’t move my back pack in bin did not tell me she had a bad shoulder. She should not be working then if she can’t lift a small backpack. Omg"

Pros: "Good movie choices"

Cons: "Too cramped. No leg room"

Pros: "on board entertainment options are really nice... esp to be free. real time luggage updates in early"

Cons: "like to see a bit better snacks"

Pros: "Nice flight and good staff and service"

Pros: "The service was amazing , the staff was honestly friendly and nice"

Pros: "We traveled first class. Plane needs an update. Seats were not comfortable and did not work correctly. the crew had to continually pull the seat cushions up and reset the elec mechanism b"

Pros: "entertainment"

Cons: "rescheduling Putting my wife on a different flight seating us in middle seats"

Pros: "same"

Pros: "The lights where off to make it feel more homie, I liked that I had the seat to myself and the crew was nice."

Pros: "Where the flight attendants on my AeroMexico portion were authentically compassionate, the flight attendants for delta were superficial. The flight attendant,while serving us drinks, started saying what great passengers we were but her flight from Dallas the day before was definitely a feeling the effects of the full moon. This was our first interaction with a flight attendant. She had no basis for saying we were great and as we didn't have a relationship other than ordering drinks she had no basis for complaining about her Dallas to us. She would leave it to us that she was being put upon by the customers that she was getting paid to serve. Where the Aeromexico flight attendant genuinely enjoyed serving her customers."

Cons: "They forced everyone in the third zone to check our hand carry and there was no entertainment."

Cons: "I was not able to use this flight from Dallas because of the Hurricane Irma's impending closure of Sarasota. So I had to purchase a one way, First Class ticket from Dallas to Tampa so that I could get home before the hurricane hit. However, the flight from Dallas to Tampa via Atlanta was excellent in all the above. Now, I have to figure out how to get credit for the unused portion of the DFW-ATL-SRQ! Any suggestions? FR. JOE CONNOLLY"

Pros: "On time boarding in Seattle."

Cons: "Delayed in Los Angeles for about an hour. Checked on flight tracker and this flight is consistently delayed 20-40 minutes. Why hasn't Delta done anything to improve this?"

Pros: "Good selection of free, in-flight entertainment."

Cons: "Our flight was delayed on the runway, but that wasn't the airlines fault."

Pros: "Staff was amazing and pleasant. Had decent food and as much comfort as zone 3 can offer."

Cons: "No complaints."

Cons: "Sitting on tarmac in Traverse City for 15 minutes waiting for gate to open up"

Pros: "Had a great experience on my flight. All on time, and connections were great."

Pros: "They did fly.... finally"

Cons: "Missed connection to Bangor. Had to overnight in NYC. Substituted smaller plane for this transcontinental flight."

Pros: "I had 45 minutes to transfer planes in Atlanta and made it in plenty of time even though it was far. plenty of information given regarding incoming flight and departure. Boarding was also easy."

Cons: "The engine noise in the plane was so loud I couldn't watch a movie. My gluten free meal was awful and tasteless. I would have preferred yogurt and fruit instead of the chicken and vegetables with a rice cake."

Pros: "They offered water and snacks It was quick"

Pros: "The seats were the widest with the most cushion and padding I've ever had on any flight, I think all their seats were like that. The plane we were on had more leg room than your average flight. Also the backs of the chair were very tall, leaving even mpre head room perfect for tall people . I fly a lot and sometimes my knees hit the seat in front of me or when they recline it shoves the tray to close to you. Not on this flight there was enough room for me to lay back in the seat had the adjustable headrest that went up and down and also curved in to hold your head from falling on your neighbor next to you. Love the fact they had the USB plug-in in front of you. And the crew constantly kept coming through to empty trash and offer beverages. The plane was clean bathrooms in front and back of the airplane. Over all quiet engine and we were above the wings. Temperature good."

Cons: "The crew member that was checking in people at the gate would talk so fast we could barely understand what he was saying on the overhead announcement. I was traveling with someone who was hearing impaired so we were unaware of that they were getting ready to board. The electronic TV monitor wasn't updating to say boarding to notify people that would be helpful for the hearing impaired. Or--if a crew member is muffled on the announcement or talks too fast you can't understand or know what's going on. The most frustrating thing for me and my daughter we were both expecting to use Delta online entertainment. There are no monitor screens in the seats in front of us on this plane. So we were able to use our phones, but it would not download and once It finally downloaded we couldn't upload any of the movies. Connection speed way too slow. The warning said there were too many people on it at that time. Also I like it when they offer free headphones for people that don't have them. An example that would benefit people that don't want to listen to loud people on the plane or babies that are crying."

Pros: "Over all was okay, but when we all boarded the plane, they last minute said the pilot would be late, and delayed our flight for almost 2 hours. We were almost late to our next flight in Minneapolis to Raleigh which was also pretty upsetting. But, the service was decent, we didn't order any food besides the free complimentary drink & snack and the entertainment was very good. There was a wide range of films, shows, and podcasts to watch."

Cons: "Management was very bad- Delta screwed up really bad"

Pros: "lte leaving Houston, cancelled flight back from Atlanta, reset to 3 hrs later, wound up leaving 12 hrs later."

Solid airline and service

Pros: "Attentive crew very appreciated!"

Cons: "More legroom"

Pros: "Seat very spacious, was given a extra legroom sit"

Cons: "My screen was not working properly. I didn’t ask for help as I had work to do so I didn’t need it."

Cons: "I was in the aisle seat and kept getting bumped into by the crew as they walked by. I leaned toward the middle seat but still got hit with the cart, people’s bums, their hips, etc. The flight landed at 4am, so I was tired and really wanted to sleep but couldn’t. Also, the AC was not working during the flight. We were all melting until we started descending. Then, while waiting to get off the plane, they turned off the AC completely. Bad move."

Pros: "Room in the seat was humane. Respectable leg room and not squished with fellow travelers. Boarding process orderly."

Cons: "Crew late to second leg of trip. Visibly tired from a long day."

Cons: "The crew was outstanding and the aircraft was new and comfy"

Cons: "Xx"

Cons: "Taxi time to gate was almost half hour."

Pros: "Crew was good for the situation."

Cons: "Made me check a bag saying the overhead bins were full. When we got on the plane there was a huge amount of bin space. Wasted 45 minutes of my time waiting for a bag. Made us sit on the plane for two hours before takeoff even though they knew we were delayed upon boarding."

Cons: "Instead of taking my one half of one ounce plastic cup half-full of wine, the stewad, allowed me to keep it. I love common sense."

Cons: "Rude staff, not willing to help"

Cons: "4 gate changes, delayed delayed delayed. UGH. Sirens going off at gate no staff around to turn it off or talk to. Lady at counter very upset with pilot. We had a plane at the 2 gate but no flight crew. Next gate no plane but crew. Who organizes this? American airlines has some work to do!"

Cons: "The flight arrived early but sat on the runway for almost a half hour before we were able to exit the plane, causing quite a number of passengers, myself included to miss connecting flights! Not okay."

Cons: "I missed this connecting flight."

Pros: "Left on time. TSA boarding pass."

Cons: "1. Seats uncomfortable- too close together. Causing the person in the middle to lean on me. 2. The seat in front of me reclined into my space leaving me no room to extract my food tray and to cramped to work on my computer. 3. When buying a ticket no assigned seat. Paid 100.00 extra to select my seat and it didn’t allow me to choose anyway. When I went to select my return seat I had two choices- a middle seat or pay an additional 35.00 for a premium seat. 4. Had to pay 140.00 for luggage with no carry on (70.00 each way) 5. Not going to fly American anymore."

Pros: "crew"

Cons: "Entertainment system broken. No heart Healthy food"

Pros: "Crew was nice."

Cons: "Having to check my carryon even though I was in the 12th row. I saw some passengers putting two items in the overhead, which makes it unfair to others."

Cons: "I waited over 45 minutes for luggage to even begin to unload. Absolutely ridiculous"

Pros: "Great no complaints"

Pros: "On time"

Cons: "Packed"

Cons: "The plane was too warm before take off."

Pros: "The flight entertainment is really nice."

Cons: "Boarding seemed very chaotic as staff tried to get people to check bags at the last minute. My chair would not decline properly."

Pros: "From the time we got to the counter to boarding and then the flight, we were treated extremely well and with care. We were brought to the front of the line for preboarding. Everyone used our name and smiled as they provided service."

Cons: "The TSA agent was cold and it took a supervisor to ensure our needs were met."

Pros: "Fast trip!"

Cons: "We were delayed because of a broken tray table and then the broken tray table was mine. But we made it, and the flight was good, so it was fine."

Cons: "Unable to access the internet. It was American flight, not Alaska flight"

Cons: "We were unfortunately stuck on the tarmac for 45 minutes. I ran to my connecting gate but they had already closed it. There wasn’t a service rep at the gate. I walked to another gate and there was a very helpful rep who rebooked me to a nearby city. It overall was disappointing and caused me to get home about 3 1/2 hours later."

Pros: "Pleasantly surprised by AA. I would definitely fly AA again"

Pros: "All AA employees I interacted with were professional & very helpful to me & my family. Thank you"

Cons: "NA"

Pros: "Food voucher, small consolation for a missed dinner with family!"

Cons: "Delayed due to tire issue, deboarded and were told another plane would be there in 45 minutes, took 3 hours!!"

Pros: "In flight entertainment is good."

Cons: "Leg room is getting less and less. I’m 5’10” and couldn’t move my legs."

Pros: "Almost all parts were more than satisfactory as expected"

Cons: "Didn't enjoy nor appreciate the nearly 9 hour delay due to plane maintenance issues."

Pros: "The flight was smooth."

Cons: "The crew announced we would not receive beverage service without a reason. Also there was very little air coming from the vents, so not to receive a cold beverage on a hot airplane for a 72 minute flight (should've been 52 minutes; however we were delayed on tarmac) is not logical."

Pros: "Nice new Aircraft. Good service. Reasonable food."

Cons: "Seats have little leg room. Like most....thry pack them in!"

Pros: "We pleaded with attendant to let us take our carry on. We were first to board and all others on the flight were volunteer bag check only. It is Very difficult for me to walk. We packed in small carry on just so we could avoid the baggage carasol. She could have Easily granted our wish and treated is in volunteer manner like everyone else. But no way."

Cons: "Everything else was fine."

Pros: "I was treated in a professional fashion"

Cons: "I don't think it is right for the airlines to have any passenger seating in such a tight space."

Pros: "I loved getting up close and personal with others."

Cons: "I didn't like being stuck in a window seat next to two oversized passengers. The person in the isle announced to the middle seat that " I'm giving you notice that I need all of my seat". So the middle seat took up part of my seat, and I feel cheated, because I couldn't use all that I paid for."

Pros: "The flight crew was exceptionally kind"

Cons: "I rarely check bags but this was the second time in the last few months that I have and they were both terrible experiences. Last time, on my return flight home from Phoenix, I was forced to pay $250 for my long sports bag, even though the tag to get there was still on it and my receipt showed that it was the standard fare and was bluntly told the other attendant 'didn't do their job.' This time, after my travel mate already checked in and payed for two bags, when we brought the bags to the counter to drop off, we asked for future reference what the procedure was for AAdvantage card holders to get their first bag checked free. Her response was that she couldn't refund our money. I told her I wasn't asking for a refund and repeated my question - how to do it in the future, to which she responded that we should have come straight to the counter without checking in but all accounts are different and she had no idea what his was. To her credit, she did warm up after that, perhaps she heard how abrupt and unhelpful she was being but it was unfortunate to start yet another airport experience with coldness at American Airlines"

Pros: "Have a great trip without any problems."

Pros: "Entertainment had many options with a few good and recent movies."

Cons: "I purchased Alaskan tickets, hoping for their legroom, baggage guarantees and excellent beer. Instead I got an American Air flight – one of their trusted partners. None of their deals carries over to AA. I guess I will pay closer attention next time."

Pros: "Fast boarding and left gate on time on a holiday"

Cons: "Felt cramped in like cattle"

Pros: "I got home eventually"

Cons: "Wifi way too expensive compared to other airlines"

Pros: "The only thing to like was arriving on time."

Cons: "Paid extra for priority boarding, that was a mistake. We got boarding group one but by the time all the families with kids, first class, and frequent flyers went ahead of us they called all remaining groups together. Forget about overhead space left over, we had to gate check carry on. Seats were very uncomfortable, no room under the seat because of a big metal box for power outlets. No leg room, sat shoulders and thighs touching with neighbors. No meal service, just drinks and pretzels, luckily we ate before departure. Never again!"

Pros: "Got pretty much what I expected from economy."

Cons: "Lack of planning for carry on bags."

Pros: "Crew was nice"

Cons: "I would like to be able to let the passenger next to me to close the shade. He slept , the sun was not in his face ."

Pros: "The staff was so nice and helped me find my way around."

Cons: "Food prices a bit high when compared to buying the same thing outside the airport."

Pros: "How dark the flight was to sleep"

Cons: "Delayed flight"

Pros: "The pilot and the crew were very apologetic and went out of their way to make us feel comfortable & relaxed."

Cons: "We were delayed due to weather."

Cons: "Cancelled, had to stay in Dallas until next day"

Cons: "It was terrible. A missing flight attendant caused an extra delay in departure. Missed connecting flight. American Airlines was not prepared to assist all the stranded travelers. Had to spend night in the airport until I could get on a flight the next day. This was not what I paid for."

Cons: "Delayed for 4 hours. No honest apology"

Pros: "Nothing."

Cons: "Delays are a thing with allegiant. This time 4 hrs., previous to that 2 hrs, messy boarding, staff is unfriendly both in McAllen and Sanford. Total mess."

Pros: "Quick boarding. A bit of personality from pilot"

Cons: "The delay at gate was said to be 10 minutes- no update for at least 30. Almost an hour waiting for gate"

Pros: "The crew was upbeat and friendly"

Cons: "Flight was late, there was no sense of urgency to get the passengers on the plane, it left almost an hour late, no chargers on the plane."

Pros: "All around terrible Airline. Canceled our flight at the last minute, all the while telling us they had it under control and were going to fly. Made us sleep in the airport all night, re check in, bags and all at 4 AM, without any compensation at all. Don't fly this Airline."

Cons: "All around terrible Airline. Canceled our flight at the last minute, all the while telling us they had it under control and were going to fly. Made us sleep in the airport all night, re check in, bags and all at 4 AM, without any compensation at all. Don't fly this Airline."

Pros: "The passengers were spaced out, so we could actually social distance."

Cons: "Not all passengers wore masks. During a contagious pandemic. What the actual hell? Also, the tray tables are too small to use for anything, and we didn’t even get a free drink. Water and soda are so cheap, it’s absurd. I’d never take Allegiant again if they weren’t basically the only airline operating out of my town’s small airport."

Cons: "Absolutely GREAT!!!"

Pros: "The gate crew was absolutely wonderful. They made the delay bearable. The were very entertaining and friendly."

Cons: "The delay. Couldn’t be helped, but still annoying."

Cons: "Two hour delay"

Pros: "Crew, check in and access"

Cons: "Seats are getting a bit tiny and the trays are small. Comfort and baggage prices are starting to drive the price out of competitiveness."

Pros: "Crew was very friendly."

Cons: "No complaints."

Pros: "Cool"

Cons: "Good"

Pros: "Short flight but not comfortable and no entertainment"

Cons: "Most flights to Vegas are cheap so not sure why this one was so expensive"

Pros: "Boarding was fast. We arrived early."

Cons: "It was too cold & they kept turning on the lights (it was a late night flight)."

Cons: "Unclear pricing for carry on bag, could have saved $30 by paying at the ticket counter (even though I was sent an eticket and boarding pass); got stuck paying $50 at the gate."

Cons: "Check in."

Pros: "Definitely the price. Boarding process was pretty quick. Flight attendants seemed nice."

Cons: "Left a little late, but still arrived on time, so that was okay. Seats aren't the most comfortable, but that's expected. Was still able to get a little nap in."

Pros: "The crew was amazing"

Pros: "Crew was nice and the plane was clean."

Cons: "Bring snacks and drinks because they charge for everything."

Pros: "Crew was really nice! Flight was quick and easy"

Pros: "Nothing"

Cons: "Super rude personelle"

Pros: "LEFT EARLY ARRIVED EARLY PERFECT"

Pros: "Great crew and online customer service..."

Cons: "1- Flight Behind Schedule 2- Live customer service agents are truly non-existent until 1.5hrs before ‘departure’"

Pros: "Nothing"

Cons: "Being stranded for 6 hours in the airport for no weather reason, with no compensation."

Pros: "Nothing to like!"

Cons: "Allegiant has an obscure boarding policy that shuts down online and in-person check-in 45min before departure. We got to the Allegiant desk 35min before departure to get our boarding passes and no luggage to check, and were told we missed the flight because check-in wasn’t allowed anymore. That policy should be made very visible and clear to anyone buying tickets on Allegiance as no other airline does that to passengers. We lost 4 tickets and had to buy tickets for a flight the following day. Horrible experience!"

Pros: "Flight attendants were nice."

Cons: "There was no one working at the counter when we arrived at the airport and there was already a sizable line. We waited about 10 minutes before anyone showed up to assist customers. Not sure what was up with that. Very uncomfortable seats and crowded seating on plane which is typical these days everything else went fine. Flight left and arrived on time."

Pros: "nothing"

Cons: "flight delayed 3 times didn’t leave until 11pm 3 hours late last delay because pilot was late. didn’t get home until 3am."

Pros: "Like the newer plane. The crew was nice."

Cons: "I purchased 2 bulk head seats for more leg room and because they changed the plane, my seats were no longer in the bulk head. We didn't have extra leg room and I would like a refund for the price I paid to upgrade my seats. It is impossible to get service on the phone, since even the customer service number the flight attentendant gave me, still put me on an unbearable hold time. Please refund my money for the seats that you did not provide me with."

Pros: "Cheap fare, nice crew, clean plane"

Cons: "Small seating, small snacks , extra charges for anything"

Cons: "I am so angry booking with them. I booked the flight and then thought, ok I will add a rental car. It said clearly that the rental Car could be canceled up until 24 hours before the flight. Well, 2 weeks before the flight, my friend said, don’t get a rental car, I will have my car. So I cancelled and only then did I find out that once I booked it through their site I could not get a refund for the car and I could only get a voucher for use on one of their flights! And only after they take out any fees and costs that was accrued! So angry!"

Pros: "The price."

Cons: "Everything about Aligiant is horrible. Service, attitude, even the pilots can’t land smoothly. As a diabetic, they don’t even give you water withiit paying for it. Had my wallet in my checked bag and almost had a health issue."

Pros: "For a “no frills” airline I like the modern aircraft, professional and friendly crew and on time departure and arrival. The flight is too short for entertainment or food service but the snacks and drinks for sale are varied and acceptably priced."

Cons: "Extra charges for everything, even water"

Pros: "After the delay, we were treated to complimentary soft drinks and snack mix. This was after sitting in the plane for over an hour, though."

Cons: "We spent two hours of the delay in the airport and then eventually boarded. However, another problem with the plane developed and we waited for at least an hour more in the incredibly cramped plane. The seats are bearable for a short flight, but they’re hard to endure with multiple delays. The boarding was also disorganized. There were two announcements: one for people who needed extra time to board and another for the final call. Nothing in between."

Pros: "friendly helpful staff. on time. safe."

Cons: "my suitcase went to the WRONG destination. very inconvenient and expensive. also plane interior was pretty shabby which made me wonder about the engines, mechanical etc."

Pros: "Nonstop on time and as expected"

Pros: "Great flight. On time. Easy on. Easy off. And amazing fares."

Cons: "Everything great"

Cons: "Flight cancelled on the way to the airport due to weather. Weather wasn't due to turn bad for 36 hours."

Pros: "Departure was on time and arrival was a little early! Nonstop flight was great!"

Cons: "Seats are a bit cramped and their is no pocket on the seat back to put your water bottle or book"

Pros: "The friendly staff made our daughters 21 to Vegas absolutely perfect"

Cons: "After the horrendous delays getting to my destination I just bit the bullet and bought new tickets (duplicates) on a different airline to get back home-- rather than risk a repeat experience. Ended up costing an extra $300 but at least I didn't have to spend an entire day in an airport trying to keep my 7 year old from losing his mind."

Cons: "Nothing!!!"

Pros: "I never have any issues. Everything is always great."

Pros: "Allegiant is a great flying experience! A little bit of a wait at BLV,but that will be fixed once they get the other TSA checking completed. VLP was a smooth and easy experience!"

Cons: "We weren't given a menu in the Kayak App to choose seats or bags at purchase. Kayak needs to rectify this. It caused us to spend more money on our bags especially..."

Pros: "Their flights are always delayed. They have some pretty old flights and they always get broke before the take off and they have to do some maintenance before take off. Not going to fly again with them."

Cons: "Entire flight experience."

Cons: "Two out of three bathrooms out of order"

Pros: "I arrived less then 5 hours late"

Cons: "No free peanuts, no free pritzells,no tv show, no movie"

Pros: "Evertything was on schedule ."

Cons: "They booked me and two others for the same seat"

Pros: "Quick flight."

Cons: "You have to pay extra for everything."

90 min delay. No reason. Missed 2 flight from IAH to SFO. Had to spend night on my own money. No lounge open for early morning

There was no snack or anything but drink.

Awful terrible flight attendants with no empathy.

Cons: "Excellent experience"

Pros: "The pilot was very informative and the crew was well organized"

Cons: "All as great"

Pros: "Crew was very good and accodating"

Pros: "Flight delay because co captain didn't report to work"

Cons: "Everything"

Pros: "The level of service and appearance of employees. The entire staff was very attentive and offered assistance multiple times. The airplane was clean and kept at good temperature which is a plus because other airlines don’t put focus on this."

Cons: "Our seating could have been placed in a better range. We had a party of 4 (2 adults and 2 children) our seating was split sporadically, the 2 adults were split and placed in two different rows next to 2 other single individuals. The 2 children were placed in the back rows. Same rows next time!!!"

Pros: "Staff was all friendly and exhibited positive and helpful attitudes. I also think the price and route was an excellent deal for this flight. It was actually such a good deal, it’s the main reason I even went."

Cons: "I think the baggage restrictions thing is really slimey and a shameful scam. I actually wouldn’t have minded paying around $50 more for my ticket and hand the bag included than be misled into thinking I could take luggage and finding out after it’s too late that I have to pay for my luggage. I think it’s a really sleazy business tactic (akin to resort fees). Fortunately for me however, I don’t travel with luggage so it doesn’t directly affect me. Still think it’s. Shitty way to do business though."

Pros: "Not much"

Cons: "Cabin AirConditioning fault. Air bridge fault all delayed flights from Fort Lauderdale to San Antonio"

Pros: "United seems to have simplified how it separates the boarding groups, so getting on the plane was well organized. The 787 aircraft was spacious and comfortable, which seems to put both passengers and crew in a good mood. Lots of entertainment options were available, so the three hour flight flew by. And we arrived early! A great experience on United."

Pros: "Landed early"

Cons: "No wifi or substantial snacks/dinner. Paid for bag"

Cons: "Fellow passengers; too many howling kids with clueless parents"

Pros: "The journey was smooth"

Cons: "None"

Pros: "Boarding and checking in was great.."

Cons: "there where some issues with the airplane from the beginning we were inform that the seat belt and cigarette icons lights were no working . but then they have to call technicians to do a recheck on the plane so there more issues no just about the lights we have to stay in the plane until fixed some people lost their connection flights. the terminal where we landed was a long walk to customs then pick up bags and transport to the next terminal no enough time to eat between flights. to stressful ."

Cons: "My friend and I have taken our hiking packs to Alaska, California, Washington, and all along the East coast. Never have we been asked to check our packs. I was mostly surprised, at first. Once I was seated a man in front of me had his hiking pack and two ukuleles in their cases, neither of which could fit under his seat. That's when I became frustrated. O This plane sucks: our knees were slammed into the seat in front of us because the chairs are so close together. No USB plugs. Plane was dirty, scuff marks on the wall and ceiling. There was paper in the pouch that looked like a mouse had chewed on it."

Cons: "Paid extra for carry on,couldnt sit by my wife,no screens but even if there was you now have to pay for an inflight movie,sucked"

Cons: "We we're delayed at customs and missed our flight. We were told we were re-booked on a flight, so we ran across the airport, with two small children, to make that flight only to be told that weren't actually re-booked and needed to go standby. We then waited in line at customer service for two hours to be informed that United won't pay for a hotel. The customer service rep. did offer that if we wanted to take our kids across the airport, now at 11:30 at night, we could look for a United Supervisor in Terminal E, and if we were lucky enough to find one, they might override the policy and cover the hotel. Really! I understand that United doesn't have control over customs, but United did book an international flight with just over an hour layover, knowing that any slowdown in customs means missed flights. That's fine. The problem I have is when it happened, United's Customer Service model was to provide misinformation, incredible slow service, and what seemed like a complete lack of interest by United employees to do anything to make the situation better. There were no supervisors at the service counter, only 1 representative for an hour or so, and when the other representatives showed up, they were discussing going on break and going home. All with a very long line of people stuck in the airport waiting to get some help. I could accept this as an isolated instance, but since booking this trip, I have been getting the same level of service over the phone while trying to submit a refund request for my son who did not join us on the trip. United's 24 hour refund policy has taken 6 weeks and many hours online and on the phone and I still have no idea what the status of that request is, and apparently neither does anybody at United. The interaction I have had with your employees have been friendly and courteous, but extremely time consuming, with a lot of incorrect information and no resolution. Very mediocre at best."

Pros: "The space of the plane since I volunteered to be at the emergency door I felt comfortable..."

Cons: "Not giving me my seat number because my ticket was not a standby ticket and I seem to think that the agent thought that I was on standby but I have to go to him several time to make him understand that my ticket had a confirmation number and I did a reserve and I needed a seat number it was not on standby when he checked it he said okay and I also explained to him that I was a military personnel ... The agent should treat us with respect you should have gave me a better information and just throw me away then going back to him several times for the correct solution..."

Pros: "On time."

Cons: "New looking plane but the TVs behind all the chairs were locked without a credit card. The new chairs looked great until you sat in them. I'm 5'10" and my knees were already brushing up against the seatback in front of me. If you push the recline button on the armrest, the chair doesn't go back (of course it doesn't, the person's legs behind me are probably up against my chair anyway). Multiple people around me were also asking around if the chairs recline. I have a mild back injury and sitting up at 90 degrees the entire way was very uncomfortable."

Pros: "The ticket staff. The only thing about the Harlingen airport is that it needs more than a couple of exray machines ....the Valley is woefully behind in staff training and technology. It took forever to get through the short lines...it was too long of a wait."

Cons: "The way that a couple of young AA men who were biligirent, combative and vulgar upset about their seat assignments. I told one of the young men to stop using vulgarity and no way to treat the lady that was doing her job, she continued treating them with courtesy and they kept mumbling under their breath God knows what. So young and already so bitter. They were towering over her and took a confrontational stance...she finally called security. I would not allowed them on the plane. I commend the young lady there in Harlingen."

Pros: "Crew was accommodating. The flight was comfortable. The plane departed on time. The gate personnel were very helpful. When I got off the plane and saw that I did not have a gate assignment, one of the crew pulled out their phone, opened an app, and based on my flight number, told me what my gate was and where to go for the tram. Thank you!"

Pros: "Met newest grandson"

Cons: "Missing flight due to gate change."

Pros: "The flight attendants were nice, unlike the people at the ticket and gate counters."

Cons: "My flight was delayed by nearly two hours, causing me to have to miss my connection. Though they knew for hours that the flight would be delayed, they did not have enough people working at the check in counters. There were not that many people in line, but I had to wait more than 20 minutes before being able to speak to someone. The representative informed me that I would have to be rebooked onto a later connection because the delay would cause my to miss my original connecting flight, and when I told her that I needed an earlier time to avoid missing a meeting, she just said "I have nothing earlier." She was barely even apologetic. Then she was unable to print my boarding pass for my connection. I had a 2 hour and 45 minute layover in Houston whereas in my original flight it was 1 hour."

Cons: "Both flights were delayed, and was charged a $200 oversized baggage fee for a bag that actually isn't oversized according to the measurements on the United website"

Cons: "I was told that a transport would be available upon landing, it was only there for first class patrons. We landed 20 minutes late due to maintenance issues and I missed my flight by five minutes. I feel that united could have expedited my departure from the plane."

Pros: "Safe landing in windy conditions."

Cons: "Air-con failure delayed departure. No complimentary food or OH. Poor legroom. Nothing"

Pros: "Nothing."

Cons: "I was warned about booking with this airline but I had to see it for myself before listening to others now I wish I had done just that. First of all, outdated planes, no Tv screens, expensive wifi. How is it only $3 one way and then $5 the other especially after making us wait for 3 hours and 22 minutes extra. Exhausting flights both to Albuquerque from Houston and from Houston to Boston. Poor communication. Poor planning ahead. Very dissatisfied. Going with Jet Blue from now on. They never disappoint, even if there was a delay in flight."

Cons: "Ended up sitting on the tarmac for 30-40 minutes. Many people almost missed or did miss flights."

Pros: "I like everything!!everyone was so nice that it makes you feel so welcome and that you're like in home!!!"

Pros: "The crew was very nice as we got on."

Cons: "As usually United over booked and even though I brought my ticket in advance I some how did not have a seat assigned to me when I checked in. Most of the plane had boarded before I had a ticket in my hand. The agent was rude as she could be because I didn't understand how that's possible for me not to have a seat. I think that it's absolutely ridiculous that it's even possible to over sale a plane since there's obviously only a certain number of seats. I think it's ridiculous that people have to offer up their seat and take another flight, I chose a flight time because that's when I wanted to leave and get to where I was going for a reason. No other industry is allowed to treat their customers this way so why does the airline industry do it? Also there's no tv or movies for us to watch while in a 4 hour flight."

Pros: "crew, takeoff, landing and flight were good on each flight. no complaints there."

Cons: "from COS to FLL: first flight was late taking off. connecting flight was on time. this is a bad combination. i was literally seconds from missing my connecting flight, and that was after sprinting from one terminal to another. captain on the first flight announced that takeoff was delayed because they were waiting for flight charts to finish downloading. really? WELL THEN GET THERE 20 MINUTES EARLIER AND BE PREPARED TO LEAVE *ON TIME* SO THAT PASSENGERS DON'T MISS (OR NEARLY MISS) THEIR CONNECTIONS!!!"

Pros: "The staff was very friendly and accommodating"

Cons: "There was some sort of mix up with seat assignments two guys had the same seat assignment. The very nice gentleman who was sitting in my seat due this stood and allowed me to have my seat as it was on the isle and I was in boarding group 5 and my seat was all the way at the end by the bathrooms and needed to be able to stretch my legs into the isle. There was absolutely no leg room what so ever. The dude next to me spent the entire trip jabbing me in the side with his elbow so that he could access what little space I did have. I was unable to move my legs because every two seconds the entire plane was trekking to the back to use the bathroom, because while there was a third bathroom on the plane towards the front, for whatever reason nobody seemed to be using it."

Pros: "No kids and quiet"

Cons: "Seats are small"

Cons: "Everything"

Cons: "Seats are too small no leg room"

Pros: "The snack boxes are very good. The on flight crew were excellent. The gate crew - not so much."

Cons: "Row 32- seats don't recline. I requested to be sat with my children at booking - we were in different rows 3 of the 4 legs. My TV wouldn't accept cc payment."

Cons: "Having to board and put away carry on thinking the flight will depart soon and then finding out within 15 mins when everyone have boarded and settle that the maintenance delay requires that everyone must evacuate the plane with their carry on luggages. We waited at the gate for nearly 2 hours because the flight clerk told us not to roam far due to continuous updates... It started out as a 30 min delay and ended as a 2 hour delay with gate and plane changes. Had we known it was a 2 hr delay we would have been able to go use the restroom and go eat in between without worrying that the flight will depart."

Pros: "The service was good, the workers were doing their best to calm everyone down"

Cons: "The flight was delayed as well as my connecting flight."

Pros: "Text and email alerts."

Cons: "Everything. We arrived 2 hours early and my daughter worked very hard to fit everything she needed into a carry on bag which was not easy. Her flight was delayed, delayed again, delayed again, and then cancelled. She was flying alone and should have received top priority and been one of the first called up to figure out how to get her to her destination. But that did not happen. She didn't know what to do at first then got in the long line of people and waited her turn. ONLY TO BE TOLD THAT HER ONLY OPTION WAS TO FLY OUT ON A LATER FLIGHT TO HOUSTON WHICH WOULD MAKE HER MISS HER CONNECTING FLIGHT ANT THEN STAY THE NIGHT ALONE IN HOUSTON AND WAIT THE ENTIRE NEXT DAY THERE UNTIL 9 THE NEXT NIGHT TO CATCH HER FINAL FLIGHT TO SALT LAKE CITY. I cannot even explain how angry and horrified I was that your airline thought that was acceptable for an unaccompanied minor! Clearly this one option that was offered to her by you was not accepted. Then she calls and a guy tells her he can get her there and is going to book her new flights.....only to get disconnected and never called her back. After that there was no one to be found at the desks for your airline. At this point I had driven back to the airport (spent hours driving and waiting) when a wonderful lady from a different airline helped my daughter out and got her on a different airline. However she had to check her bag due to her seating after all the hard work she put in to not checking her bag."

Pros: "Flight times were accurate."

Cons: "As soon as we arrived to the airport, checking in was the biggest hassle. We were harassed by a guy working the ticket counter named Guilermo. He was EXTREMELY rude and continued to harass us and followed us after we checked in and we're already at the security check point. It's $25 to check a bag but if you check 2 bags their website says its $35 for both. We were charged $50 to check two bags. Even after Guilermo told both of us that they wouldn't charge us for the second bag to be checked. The guy that checked our bags was also extremely rude and clearly didn't care. Once we started boarding the flight several passengers had to check their bags at the gate because there "wasn't enough room on the plane". Not really sure how this was fair since we had just paid $50 to check two bags and were lied to about it when several people just checked their bags for free. We chose to fly with United because of the good deals they have on flights but after our experience I would MUCH rather pay more money and have a lot better customer service. We had such a horrible experience it almost ruined our first day of our week long trip. I'm. It really sure if it's obvious to the employees of United but traveling for most people is a very special occasion. This occasion happen to be a very special one to us as it was a family vacation and seeing family we haven't seen in years. The poor attitudes and rude demeanor from the United staff is all we could think about even after we reached our destination."

Pros: "No problems."

Cons: "Nothing."

Cons: "We had to land in San Antonio due to bad weather (understandable), but the customer service was appalling. They kept passengers on the plane for 3 hours and 45 minutes, which is prohibited by federa law. They failed to provide additional snacks when the passengers were on the plane for over 7.5 hours, and made it seem like it was such a nuisance when we asked for water. They were able to pass out one cookie by hour 6 but the flight attendant made it VERY clear that they had to do "so much paperwork" to get it approved. The flight attendants were rude, inconsiderate, and when asked what the game plan was after our 4 hour delay, their response was, ""not sure, not my department." If they didn't have answers, that's fine, but the manner and careless tone in which they replied was inconsiderate and insincere. When we finally landed at our half way destination in Houston, the flight attendant made a comment about how she can't get home due to all of the delays without considering that half of the passengers had the same dilemma and paid hundreds of dollars for their flights! The flight attendant had no empathy or respect and I would NEVER take this airline again. We spent the night at the airport and are still trying to find a flight to our destinatiom in New York :("

Pros: "Take off and landing was 15 mins ahead of schedule."

Cons: "Legroom on the plane was cramped."

Pros: "Seats were okay as far as comfort level"

Cons: "This flight was overbooked. I had to be back at work the next day, so I really needed to take it. The gate agents wouldn't tell me what was going on, only that the flight was overbooked and that they were "trying to get me a seat." I stood there while all of the groups boarded, waiting for my ticket. I was the last person given a ticket. By the time I finally got to board, all overhead space was taken, so I had to gate check my bag. And then someone had taken the seat I was given, so I had to ask him to move, and he started crying (child). He cried for 20 minutes, so that was fun. Also, this was a red eye - I really wanted to sleep, but right as I was dozing off, the flight attendants turned on the lights for drink service. Overall, just a really poor experience and very hard to sleep."

Cons: "The snacks where gross."

Pros: "The flight crew was nice"

Cons: "The flights landing was a fast decent"

Cons: "Our plane was delayed leaving Grand Rapids. Once in Houston there was no gate available causing another 10 minute delay. All bags were required to be checked plane side so once we finally got off the plane it took another 10 minutes to get our bags. Many passengers had tight connections and had to rush to their next flight. My connection was already tight as it was - and I had to go to a completely different terminal very far from where I was to catch it. Five of us were on that flight connecting to San Diego. We finally made it to the gate. The plane was still there but the door was closed so we were not allowed to board. It was the last flight out so we were stranded in Houston overnight. This caused me to miss a very important medical appointment this morning - and to have to cancel client sessions leading to a significant loss of income."

Pros: "Nothing."

Cons: "My first flight was delayed by an hour and 20 min. I arrived at Dallas for my connector to Austin, 25 min before my departure time. I could have made it, however, the plane taxi'd at the gate for at least 10 min, then the door wouldn't open. When I finally got off, I sprinted to my next gate, thinking they may hold it for a few minutes as there were many people connecting on that flight to Austin, but instead they did the opposite. When I arrived there were other people waiting who had arrived 10 min before the departure time (also from a delayed flight) and the doors were already closed. There was no representative at the gate to even tell us this, until we had waited over 10 min, and when he arrived, he said the doors were closed, and all of us were too late. Why would you close the doors early, knowing that other connectors were coming in. Additionally, on my return trip, my flight was cancelled, and I never received a reason for its cancellation, just an automatic rebooking that put me back in New York a day late. I had to be on the phone for an hour, rebooking a flight that United didn’t have. They instead put me on an American airlines flight last minute that I barely made. This wouldn’t have been so bad if this wasn’t the second time this exact scenario occurred within two months, when my siblings attempted to return home for the Christmas holidays. United is terrible."

Pros: "Flight left on time and arrived early. Not just this time but also the last four times I took this flight. That's what it's all about."

It’s not frontier’s fault I think it’s most airlines seats suck unless your in first, but would an extra inch of foam on the bottom cushion be that hard?

This is the worst airline that I have flown with!

Flight was quick and on time.

Pros: "Price. You get what you pay for"

Cons: "Why does the city have to fix a ramp? Leaving Denver was late arrived in Houston late. Cant get off plane due to equipment issues."

Pros: "Nothing"

Cons: "Yes"

Pros: "Excellent crew"

Cons: "I like my travel experience"

Cons: "On the trip out, we were packed into the plane (every seat full)but had to wait 45 min for the pilot. On the flight back, while checking in online, I was paying for my carry on. On the ticket it said checked bag. I spent an hour online and on the phone trying to correct the problem. It was impossible. Had to go to the airport 1 hour early to go to the counter to fix it. They would not fix it without a fee!!! Since I had already paid the $44 I just checked it. When I got on the plane, I was telling the person next to me in the middle seat about the frustration with the bag and he had the same problem! Once again we left 45 min late. Once we landed, we had to wait for the gate. I have been traveling a lot lately, the other 3airlines I have used passed out Clorox wipes when entering. Frontier did not. Sitting on a full flight for An extra 45 min, both ways, made me feel exposed and unsafe. Very frustrating experience"

Cons: "Where do I start? The $45 dollar charge for one bag is ridiculous. The charge of $2.99 for a can coke and the seats do not recline at all."

Pros: "Absolutely nothing."

Cons: "You get *1* carry on. A 2nd carry on or checked bag is **$45.** The most unreasonable and expensive bag price in the industry. Highway robbery. Who the hell flies anywhere with only one checked bag? I mean, seriously. It is an unreasonable expectation to put it mildly. Second of all, *you have to PAY to select a goddamn seat.* What the hell? Who the hell does that? *0* other airlines CHARGE you for the pleasure of picking a seat. That is insane. So, that is $18 at a bare minimum to choose the most inexpensive class of seats on the plane. Third of all, **you have to pay for ALL drinks of any kind.* Free water? Hell no. Free sodas, juice, coffee, tea, etc? Hell no. You have to pay for all of it. So then I was dehydrated the whole flight, which was very unpleasant and put me in an even more foul mood. The way they nickle and dime you on this godforsaken airline is criminal. So, To Review, if I had flown round trip it would cost *at a minimum* $18 + $18 + $45 + $45 ($126 goddamn dollars) in fees that no other airline in the industry charges. That is insane; and that happens to be approximately what I paid for my flight. So for all unreasonable charges I could have had a bonus flight somewhere. I will never, ever fly on this godforsaken airline ever again; and please believe I will tell every single one of my friends and (gigantic) family that not only does this crappy airline get 0 Stars from me, but they should under no circumstances ever fly on this horrible airline ever. Pick literally *any* other airline over this hot nonsense."

Pros: "I paid 270$ extra for the carry on bags for the three tickets. If I knew that I would have chosen United tickets because they would be cheaper."

Cons: "Kayak you guys fooled me and I’ll not trust you again."

Pros: "On time, no issues and because it was my birthday they upgraded me for free to the exit row. I am 6'6"...that is a big deal."

Cons: "Nada"

Pros: "Fare was affordable The flight was on time"

Cons: "Baggage charges cor carry on were unexpected. We expected charges for checked baggage but not carry on! It was our first time to travel with frontier and we were unprepared. There were six of us (family) and each with carry on baggage. We were shocked upon arriving at the counter that we will be paying extra. Anyway, charge to experience. Overall the flight was fine."

Pros: "The airplane was clean."

Cons: "The seats were not reclinable and for a 3.5 hour flight in which I wanted to get in some sleep I was unable to sleep. Also the seats were very narrow and with almost no padding. I could feel the padding had wore off and my back was touching with the metal of the seat. Add all that up together and instead of a regular airplane seat it was like seating on a rigid chair for 3.5 hours. Moreover, since I couldn't sleep I decided to at least get in some work, but then I realized that the tray was so tiny that it can't even fit the smallest of laptops... I know it is a low cost airline, but paying for carry ons, checked bags, selecting seats and on flight beverages is plenty for a low cost airline. Frontier doesn't need to top it off with the most new uncomfortable seats possible. At least with Ryanair the seats are more comfortable, you can bring a carry on at no cost and the flight ticket is cheaper."

Pros: "The ride home"

Cons: "The 4 hour delay that received once we arrived at 4:30 AM to catch our 6 o'clock flight home to find out it had been delayed until 9:28 AM. Once we were on the plane we were then told we would be delayed until 10 AM. Flying with two children was difficult for a four hour delay. However front tier did give us all $10 food vouchers and $50 vouchers each for our next flight. Once we landed in Houston we then sat on the tarmac for another hour waiting for the gate open. The plane did have mechanical issues which caused the delay but still the notice given was always last minute"

Pros: "The cleanliness and newness of the plane and the price of the flight! It's like I stepped into a bran new 2017 plane."

Cons: "seats do not recline even a little... charge for carry on, ridiculous to pay $40-45 for 3 days of clothes for a funeral and to pay both ways then wait at the terminal when I had things to do......... paying for a sip of soda...again ridiculous..... MY BODY HURT SO BAD FROM THE LACK OF CUSHION IN THE SEATS the tray tables are a joke as well, my IPad didn't even sit on it, I had to hold it on all 4 planes for the trip. We were delayed at each end of the trip, 3-5 hours each time."

Cons: "Understood why flight was canceled on December 24 into Denver due to weather. However the next day I checked our flight and everything was scheduled considering weather was perfect in Denver. Got to airport and found out flight was once again canceled with the explanation that many planes did not get to where they needed to be. If that was the case we should have been notified to avoid making the trip to the airport. Lousy coordination."

Pros: "My choice of seats"

Cons: "Amount of legroom in my chosen seat"

Pros: "Getting off the plane, pilot and crew on plane."

Cons: "There was nothing to like. Ticketing was horrible. Cut off times not allowing people to get on plane in phoenix. It was chaos. The police were called on one man. Charge for carry on and refreshments card only with No warning at time of purchase. Had to throw away my luggage."

Pros: "Absolutely Nothing!"

Cons: "Poor gate service, plane changed, gate changed. An absolute madhouse with the Frontier's employees either not knowing how to handle the situation, or not caring. Flight was eventually over and hour and a half late. After considering the additional charges for seat selection, checked/carry on bag, and outrageous charges for even a soda in flight - the economical flight I thought I was booking was any but a bargain. Historically I have flown on United...I took a chance with Frontier and will not make the same mistake twice...I now understand why Frontier is in financial trouble..."

Pros: "Frontier seems to have more leg room than the typical economy seat. Also, they didn't lose our bags. That's about all the positive that I can say."

Cons: "The return flight was delayed by nearly 3 hours. Once on board, it was very warm for the entire flight. Also, Frontier is a good deal for a reason- there was no in-flight entertainment option, any drinks except water are provided at a cost and there is a charge for carry-on luggage that will not fit below the seat."

Pros: "There was not anything about this flight I enjoyed."

Cons: "The plane was late, there was never an announcement to let us know and the board said "on time" until we boarded. We waited at the gate for 40 minutes before the pilot came over the intercome to say it was a "paper work issue", we waited another 30 minutes and they didn't come back on to say thanks for your patience or apologize for the delay, we just started taxing. The pilot was not good, we experienced weird pitches during the flight. When we landed we waited another 20 minutes for the door to open at the gate. And to top it all off, they sent our bags to a different carousel than the board and the carousel it self stated. Nightmare and will not fly with frontier again, this new movement is a joke."

Pros: "The flight wasn't delayed 12 hours this time"

Cons: "The long layover in Denver and that I wasn't given a full refund for my flight there when I had to book with a different airline, nor was my $30 bag check refunded."

Pros: "The price of the flight was great, until I realized I was being charged for every little thing. What a rip off! I should have flown United."

Cons: "I had a severe allergic reaction due to the passengers in my row carrying four cats. I had to take Benadryl and broke out into hives. The flight attendants didn't even offer to move my seat. It was a truly terrible experience and I can't believe that there's not a better protocol in place with the airline to accommodate customers with severe allergies to animals, even when they are labeled as emotional support animals. This as a truly terrible experience. Thank goodness the flight was only 4 hours. I'll never fly Frontier again."

Cons: "It may be customary now, but we arrived with all our luggage as carry-on bags. We learned that they now charge more for carry on luggage than they do for checked bags. So we ended up checking two carry-on bags that we could have easily consolidated into one larger bag if we had known ahead of time. 2nd and worst of all - when we were checking in they told us our seats were not yet assigned (even though I picked seats out when I purchased the tickets). They showed a seating chart, but the only seats together required a premium payment of an extra $30 per seat! We complained and they told us to let the computer assign seats for us. That worked and the computer ended up assigning us two premium seats together. By the way - I did see what was "premium" about these seats. They reminded me of spirit airlines. Overall it seems like frontier is now trying to find ways to charge customers for things that were previously included and it is somewhat intentionally deceptive. I appreciated the low cost of the ticket, but I was left with a bad feeling overall. Spirit airlines is an inexpensive no frills airline as well but at least they are upfront and direct. I will fly with them next time if I have to, or go back to United."

Cons: "I booked this flight because it seemed an unbelievable value. Well, the price was, indeed, too good to be true. Upon receiving the reminder to book, I discovered they charge not only for checked in bags but for carry-ons. Oh, and they charge more if you don't book more than 24 hours in advance. Oh, and they charge for choosing your seat (that I didn't go for). The food for purchase stinks (only bad snacks for a four hour flight), the seats are uncomfortable, it did take off and arrive on time, I'll give it that. But after adding on $120 for my checked carry-on fee, it was no bargain, I will never fly this airline again."

Pros: "The crew was very accommodating and pleasant."

Cons: "If I had known that Frontier charges for carry on baggage, I would have chosen another flight. I usually fly United or Air France and I shall do the same from now on. There was 0 leg room and the "tray" is only a few inches deep, which hardly fits a laptop. I was surprised they didn't charge for the use of the bathroom. I am sure that is next. I have to say the majority of people around me were expressing the same sentiments. I was also assigned the middle seat in the very last aisle. A flight attendant moved me to a better seat as soon as he could. I was very happy it was only a 2 hour flight."

Pros: "The crew were friendly and polite. The cabin was a comfortable temperature."

Cons: "I'm only 5'9" but there was no room to stretch my legs. The rows of seats are too close together. Basically I had to sit down for 4 hours and not move. And it didn't help that the kid behind us kept banging the tiny tray table on the backs of our seats, even though that's not your fault."

Cons: "Seats are very uncomfortable."

Pros: "got there safely and our checked luggage went with us ; plus the employees were nice but that's about it. Could've been worse but won't Frontier to make it so in the future."

Cons: "We were late arriving on both flights, online check in didn't work, had to pay extra for ANY seat and for all other things that aren't normally paid for on other airlines and the airline overall is obviously barely making it. I thought that major carriers such as Delta and United were bad but Frontier and so many others that are cut rate airlines make them look not so bad which is why I'll go back to flying with them and Frontier will probably never see my money again."

Cons: "Flight delayed over 6 hours and they still charged an arm and leg for everything"

Pros: "Nothing. Worst Airline. Will never travel in this Airline. We will ask everybody to whom we know not to travel in this Airline"

Cons: "Unfriendly baggage policies will make you feel ripped off. You're better off paying higher prices with a better airline such as Southwest or Virgin America because with all the baggae fees and surcharges you're gonna pay the same price or higher than the other airlines and you'll have absolutely NO comforts. You get what you pay for, but with Frontier Airlines you get LESS than what you paid for..."

Pros: "The lines were short. Staff was friendly. The prices were great! This is a very professional air line and I will definitely use them again. A few things to improve on: simple things like complimentary coffee or water would be nice. Also, a magazine for flyers would give us a nice touch of entertainment. These are small things that matter."

Cons: "No complimentary water or coffee."

Cons: "The staff at the Frontier check in desk was extremely rude. (Which I can imagine is because they spend their day getting fussed at because of how awful Frontier is). I was charged over $100 per way for my family to bring very small carry on items onto the plane. I have NEVER heard of being charged for very small backpack sized carry ons. When I questioned the staff member, she looked at me and literally did not respond. She stared at me like I was speaking another language. I waited over an hour and a half for our checked bags to come to the baggage claim area. Everyone was looking for Frontier staff to help us as our bags didn't seem to be coming. The two staff members we found were HORRIBLE and extremely rude. They stood there leaning against the wall staring at us and telling us they couldn't help us - It isn't their department? The seats are uncomfortable- they do not recline at all. They charge for EVERYTHING on the plane- including drinks (non-alcoholic). Overall, the staff was rude, the charges were outrageous, and the flight was uncomfortable. I have never had such a horrible experience and will NEVER fly Frontier again. ."

Pros: "The cdcrew was curtious"

Cons: "Seats suck No inflight dtv Charge for everything Seat fee Bag fee Carry on fees When its all done you cost more not less. Wont use you again!!!!!!!!!!!!!!!!!!!"

Pros: "The flight was punctual."

Cons: "I'm claustrophobic and was stuck in an aisle seat. My air vent wasn't working and I tapped the flight attendant, a woman in her late 50's to mid 60's, asking her to help me with it. She said she was about to give the presentation on safety procedures and that it was "more important than air right now." This happened pre-takeoff. I was upset about it and she never did help me with the air vent. Then, they do the service where they charge for everything and no one can get up to go to the restroom until they pass through, and they take a long time to do it. I was very unhappy, but kept to myself."

Pros: "clean plane"

Cons: "I haven't flown Frontier in a while. I didn't realize I have to buy my seat too? What the heck is that? Sure it's only another $13 min. But here's the catch, you get a seat They've replaced the pull down table with a small flip down "table" that is about 1/3 the size of a standard table. While this does offer more legroom, it makes eating difficult and uncomfortable. I could not rest a standard square salad container on it during the flight. Luckily, I had a plastic bag from the vendor that I could put over my slacks to act as a big placemat. I didn't want to spill dressing on my pants. No WIFI onboard In short, I will be avoiding Frontier in the future. I do fly budget airlines like SW, but at least the attitude there is better. And what you get is clear."

Pros: "The extra leg room I was able to purchase."

Cons: "The flight attendants were not pleasant, rude to some pas sengers and spent a lot of time talking with each other and a few select passengers."

Pros: "The flight was short!"

Cons: "I am shocked at how Frontier has downgraded to uncomfortable seats, no entertainment, envelope sized trays, and charging for extra for everything!! So disappointed=("

Pros: "Nothing"

Cons: "Start with paying for a carry-on, which made this "cheap" flight as expensive as a better airline. And paying for a seat assignment?! Didn't get a chance to experience paying for water onboard, as the entire flight was cancelled. Thanks to their lack of connection to other airlines, they couldn't get us where we were going prior to our RETURN date. So our lodging, car rental, etc all were completely wasted, at our expense - no vacation, but still had to pay for it. "Nothing we can do, sorry, it's the weather..." Really?! Weather explains a delay, not torpedoing the entire vacation. This airline is the absolute pits."

Pros: "Absolutely Nothing!"

Cons: "Our flight was cancelled. There were over 200 people waiting at the ticket counter and there were only TWO agents to take care of all the problems!!! When I tried to call Frontier, all their lines were busy and I kept getting disconnected due to the high volume...wasn't even put on hold. When I tried booking a flight online for the next day, it said all the flights were full. During all this chaos, no one told us how or wahere we were supposed to retrieve our luggage, what options we had...NOTHING!!! We even asked the ticketing personnel to announce where people could retrieve their luggage...their response was "I guess we could do that"...but they never did! We ended up booking a last minute flight on another airline that cost us a ton of money. So, while Fromtier bills themselves as a low cost airline, one glitch and they fall apart on the service side and you end up paying A LOT more. Also, watch out for all the extra fees they charge you. Their initial price looks great, but I had to pay $30 for a carry-on bag! Had to pay additional money for a seat in coach! They nickel and dime you to death and it ends up costing the same as the other full price carriers. BUYER BEWARE!!!"

Pros: "I liked the lady pilot but she was almost too nice...shouldn't sound so apologetic about weather or mechanical delays which are out of her control or for the passengers' safety. Comfort was as expected. Boarding was pretty smooth. (But de-boarding and re-boarding was a pretty disruptive fiasco.)"

Cons: "What entertainment? What food? Or do you mean 'snack and drink choices for purchase'? (Didn't purchase anything b/c not to my liking but...l think probably for most, okay.) The crew, for the most part, with what they have to work with (mostly information, no real service except to sell snacks, etc), they were fine and kept mainly to themselves."

Cons: "Nickeled and dimes you to death. $90 in baggage fees and I booked online! Would have been more at the gate! Plane was filthy. I've never seen a plane that filthy. Not dirty. Filthy. Disgusting. Then, the joke was, if the plane is going down the oxygen masks will be coin operated. I heard several other people say they would never fly Frontier again either."

Cons: "I get their and theirs no one to check me in. I was an hour early and a half early and yet,I didn't see anyone at the front desk. I kept asking the flight group next door if they Had a clue weather or not they were their, and all I got for an hour str8 is " they'll be back shortly ". They never came. I missed my flight. And important meetings in Texas. Now I'm Re-schedule for Friday. When I'm Suppose to Be their Before Thursday. And besides all the "BS" they Charge You Extra and Hella Expensive on the Baggage and carry on. It's like ur Buying a House with all the Hidden Fees they Don't Mention. ***Worst Experience Yet"

Pros: "Staff was very nice"

Cons: "Flight delayed for or more hours sat on runway for at least two expected at least a free drink but was still charged for every soda and snack bar"

Pros: "Flight was delayed about 3 hours. First was a delay of 1 and half hours for maintenance, then they brought a different plane. Then we were delayed an hour on the tarmack for an hour due to weather. Not their fault But all we were offered was water. Brew was very nice. Just really felt that due to "double whammy". Should have at least got a coke. They also charge $40 for carry on bag. Really."

Pros: "The crew was friendly."

Cons: "Brand new Airbus had computer problems that required us to return to the gate after 45 minutes on the tarmac. Cold restart was required. That required another 45 minutes. Then we had to wait for 1/2 an hour for a maintenance crew to arrive so they could sign off on the problem??? Seriously? Why wasn't the maintenance crew already waiting for the plane once the decision was made to return to the gate? One would have thought after such an inconvenience that Frontier could afford to let go of some of its $5 sodas or pretzels for free to the passengers, are you kidding...NOT! We were offered about 4 ounces of warm water. Yup, they would not even let go of their ice. I guess the lesson is that you live and learn, I will never fly Frontier again."

Pros: "Didn't die."

Cons: "Frontier now makes you pay for any bag you carry on or check on, meaning you need to add at least $70 to your round trip price. Then, keep I'm mind that you don't get to select a seat unless you pay another $20. When you finally do get on the plane after an hour delay and get your seat, you'll experience the most uncomfortable flight of your life in what can only be described as the equivalent of a folding plastic chair with fake leather glued to it. It doesn't recline, it has practically no padding, it has no head or neck support, the armrest is about 6" long and 1" wide to share with the overweight woman next to you, and the tray table is the size of an iPad mini. Whatever, brush it off and try to relax when they come by with your drink and pretzels, right? Wrong. Because the new Frontier Airlines has decided that they waste too much money on a cup of soda that must cost them a whopping 5 cents at the bulk rate they buy it in. You want that can of soda? $2 it is then. Bag of pretzels? $4 because f**k you, where the f**k else are you going to buy a snack at 34,000 feet in the air. To be perfectly fair, we arrived safe and sound, albeit late, and the people were friendly. That said, the measures Frontier has taken to inconvenience the customer just to make their ticket slightly cheaper is not worth it. I will not be returning. It's worth paying whatever the next best airline charges to avoid Frontier."

Pros: "Short flight"

Cons: "Flying from Denver to Houston I didn't need to pay for a carry on bag because I was told my bag would fit under my seat (and it did). On my return flight was told by the (unfriendly) staff member that I needed to place my bag in this VERY small contraption and if it fit I would not need to pay for my bag. Unfortunately, my bag did not fit however; I was able to place my bag under the seat in front of me for the entire flight. Previously in November I had to pay an additional $75 for my checked bag being 4 lbs overweight. That is highway robbery, I could have checked in another bag for less than that. I will no longer fly Frontier because I am extremely dissatisfied with their service."

COVID-19 information

Safety measures for airlines flying from John Wayne (Santa Ana) to Houston

Airlines flying from John Wayne (Santa Ana) to Houston have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from John Wayne (Santa Ana) to Houston

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Masks required on board, masks provided on flights from John Wayne (Santa Ana) to Houston

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John Wayne (Santa Ana) - Houston Flights

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