Daily cleaning, installation of cabin HEPA filters
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Spain to Alaska.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Alaska from Spain is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Alaska with an airline and back to Spain with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Alaska from Spain up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Seats were a little dirty especially for the COVID-19 going around."
Pros: "Good variety and quality meals during the flight as well as a super array of entertainment"
Cons: "The seats lack cushion so a 7 hour flight gets quite painfully after a while"
Cons: "They ran out of food by the time they got to the back of the plane."
Cons: "I had a tight connection, but made it to the gate in time. I walked down the jetway to what appeared to be a locked door, with no one there to guide me on how to board. It turns out there was a stairwell at the end of the jetway, which was to take me to a bus on the tarmac. This was very stressful."
Pros: "Crew is amazing, seats are pretty good."
Cons: "On time, baggages checked in and were made available on time."
Cons: "The flight scheduled was 1 hour 30 minutes late"
Pros: "I like having the adjustable head rests."
Cons: "There was no window in the back row of seats, which was claustrophobic. The seat rows are too close together, that it was hard to focus on the movie on the seatback in front of me. My seat didn't recline at all."
Pros: "Crew was great as usual these days with delta. Boarding was easy and efficient. Madrid staff booked us on a later flight in Atlanta as a precaution and it turned out we needed it. Really helpful!"
Cons: "Plane had crumbs on the seat and floor when we got on."
Cons: "The international flights plane was much older - janky outdated screen that’s hard to use, zero leg room, and usb outlets that didn’t work. Also the WiFi kept dropping. The delta staff, food service and nice extras like warm cookies and towels were excellent."
Pros: "Use my built up miles for the SEA-ANC leg of our trip, as to physically price it out as one ticket usually increases the fare by 300-600 u$d depending upon time of year. As it was the tail end of an already long journey (OKA-ICN/ICN-SEA), booked the First Class Cabin. Every mile was worth it."
Cons: "Working USB ports. On time departure."
Cons: "Food really bad on both segments."
Cons: "Broken in-seat entertainment system for one of our seats, customs pre-clearance in Dublin took forever, but not the airline's fault."
Pros: "The food. And services."
Cons: "Upgrade for customers like me. For next fly to first class."
Pros: "The crew was spectacular. My son and daughter-in-law (married the day before) were are the flight as well, and the flight crew went out of their way to welcome them."
Cons: "The delays"
Pros: "The entertainment was nice."
Cons: "If the screen wasn’t behind the seat. I could hear the tapping of the person behind me."
Pros: "the crew was excellent the boarding was satisfactory"
Cons: "everything was from satisfactory to excellent"
Pros: "They ran out of my preferred menu choice for the first meal. Martha went out of her way to bring my first choice for the second meal, which was very thoughtful. Nancy brought my friend an extra meal."
Cons: "I thought there would be more new releases to watch, but overall the selection was good."
Pros: "Excellent service in most every respect! Boarding was easy, accommodations were quite ample, food was great, and the entertainment was plentiful."
Cons: "Slight problem with making my seat into a bed, which wasn't fixable. Movies were good, except for the trailers before and after each, which seemed to take forever! Didn't get the seats my wife and originally booked with China Southern/Delta, but the substitution was quite adequate! Problems with checking in on flights, as neither airline seemed to be able to deal with this split ticket! But they tried very hard to make thing up to us, which goes a long way to making us feel like we are valued customers!"
Pros: "Great staff and they worked hard to make the flight comfortable."
Cons: "The seats are small and the plane feels like a Sardine can."
Pros: "Everything good"
Pros: "Delta’s notifications are very timely and helpful. They even tell you when your bags are on the plane and at baggage claim."
Cons: "Not enough legroom to make any flight enjoyable."
Pros: "They ran out of salads so that was a little disappointing."
Cons: "The flight would be more comfortable if we had more leg room."
Pros: "I araised safely in New York and all my luggage finally arrived. I suppose that is good but so much else was bad, very bad."
Cons: "The morning of my flight I got a notice the departures time was changed by one hour later but to still arrive at the airport at the same time. So I ended up spending almost four hours at the airport before leaving. Boarding was a mess as "groups" were not called but everyone just rushed the gate in mass and we're let on. Staff were functional but looked and acted surly. It was a functional flight in that I arrived at my destination but it was not managed and I did not feel my business was wanted-only my money."
Pros: "Delta provided great entertainment options and it felt like endless food and drinks. The seats were also a bit more spacious than usual"
Pros: "Everything was perfect, everyone was nice, there was lots of room, the crew offered snacks frequently, WiFi had a great connection and there was a wide array of entertainment."
Cons: "There was a problem with the plane that they told us after we boarded that delayed our plane an hour. But hey, better safe than sorry!"
Pros: "Very good flight. Nice staff that seemed to enjoy their jobs. Great smiles and personable. Modern and clean plane with WiFi and charging outlets"
Cons: "There was a mechanical issue that delayed departure. Fortunately I did not have a connection to make. The crew made sure to communicate with everyone onboard frequently so we were aware of the situation and progress. They handled everything well which was reassuring for my peace of mind."
Pros: "Rare, the flight wasn’t so full that everyone was uncomfortable. The flight attendant staff were friendly."
Pros: "Alaska Airlines is way overpriced and way less comfortable than Delta. I’m a Delta loyalist forever now!"
Pros: "The staff. They were very helpful and polite!"
Cons: "We didn’t leave on time"
Pros: "Flight o time"
Pros: "Crew was very nice and accomodating"
Cons: "Entertainment system was very poor. Quality of sound and picture were substandard. Could not understand or see the movies. Seat were uncomfortable and boarding in Atlanta was very poorly handled. Probably will not fly Delta again although we have frequent flyer status."
Pros: "The two Flight Attendants were very attentive, personable, and funny, and interacted well with the passengers."
Cons: "Nothing, everything was good."
Pros: "I LOVED the free movies. Great idea and newer movies. Finally was able to watch a movie I'd wanted to see for a long time."
Cons: "Flight was packed which always makes for a more cramped ride. Again, boarding. Flight boarded late and just seems boarding from the back to front would be faster."
Pros: "Great staff, snacks and beverages. Plane was brand new and nice. I think it had humidifier which was really nice"
Cons: "No TV behind seat. Boarding was a bit messy"
Pros: "Left on time... Arrived 10 mins early. comfy plane. Pleasant help."
Pros: "The staff and crew were great help all along the route and the planes were well kept and clean."
Cons: "One of the legs did not have the free wifi available, but they mentioned that before takeoff and were very apologetic that it had not been added to that plane yet."
Cons: "When they called for passengers with infants and those who needed more time they also called for anyone who wanted to check their luggage. So of course people cut right in front of me as I was about to scan my pass. What is the point of asking us to come up if they are just going to let people jump in front of me."
Cons: "While there was plenty of space on the aircraft, I was forced to gate check my carry on."
Cons: "The air conditioning was broken so it was sweltering the whole time. Staff didn't even mention it or apologize. No leg room. Bags took longer than 20 minutes to arrive but we didn't make a fuss since we were just glad to be finished with Delta. I'll never fly Delta again even if it costs me more."
Cons: "Didn't stick to zones when boarding customers. Gate agent basically let anyone board during pre boarding and priority boarding, why even offer it if you aren't going to make people adhere to the rules."
Pros: "Friendly staff/ comfortable seating."
Cons: "Very small spaces for everything."
Pros: "The crew was nice but seemed super stressed out."
Cons: "The plane was old, no entertainment was provided, tight space with little leg room and our plane departed late."
Pros: "Within Europe KLM short flights are very good. They give you a snack and something to drink without charge."
Cons: "Seats,are a little tight but like most other airlines."
Pros: "Being interviewed as I waited in line to check my luggage. Personal touch and felt good safety screening. Bottle of water given out. The friendliness and helpfulness of the crew. I was in the back of the plane. Very cheery despite the masses of people."
Cons: "Seat size small. Although I appreciate the serving of food during the flight, felt a lot of junky carbs and sugar."
Pros: "Low price."
Cons: "Delta provided no information as to why the flight was late. No earlier flights on other airlines were offered."
Pros: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Cons: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Pros: "Nice crew, good food."
Cons: "Both bathroom were not working in business class area."
Cons: "Boarding was crazy. Could not everyone in the gate area."
Cons: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Pros: "Newer plane, crew was amazing, seats were adjustable"
Pros: "Great plane and staff"
Pros: "General flight journey"
Pros: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Cons: "the headrest is hard. Apart from that- all was fine"
Cons: "Boarding was very slow."
Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Cons: "The plane was very hot"
Pros: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."
Pros: "My seat at the window was great and the staff really friendly and courteous!"
Pros: "The crew were amazing and the flight was very smooth."
Cons: "Keep up the good work"
Pros: "Friendly and efficient crew. Flights were on time if not even early."
Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Pros: "Flight crew very nice"
Cons: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"
Pros: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Cons: "No complaints about anything."
Pros: "I slept pretty much the whole time"
Cons: "Didn’t happen."
Pros: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Pros: "The attendants took great care of us. Super smooth flight."
Pros: "Nice crew; clean plane; decent dinner"
Cons: "No entertainment system; insufficient knee space"
Pros: "Very friendly crew going out of way to assist in making trip comfortable"
Cons: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"
Cons: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Pros: "Great service"
Cons: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Pros: "Good Experience"
Cons: "Nothing much"
Cons: "Bag was lost"
Pros: "Excellent experience with the cabin crew."
Cons: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
Cons: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
Pros: "Flight was on time and quick and comfortable"
Pros: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Cons: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Pros: "great choice of entertainment content, friendly crew"
Pros: "Everything - Checkin, crew, food, entertainment"
Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Pros: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Cons: "What is there not to like about KLM? I cannot find anything."
Pros: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Cons: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Pros: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Cons: "Nothing. This is filler text to meet the min. characters."
Pros: "Flight attendants tried their best given what they had to work with."
Cons: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Pros: "Friendliest economy class service I've ever encountered."
Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed that the flight didn't have wifi / USB):"
Pros: "The crew was very nice and helpful."
Cons: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Pros: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Cons: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."
Pros: "A nice short flight"
Cons: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Pros: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Cons: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."
Cons: "Food and wheelchair service dropping me off at inappropriate place & no wheelchair to continue through passport control to Heathrow express train"
Cons: "No food, no tv... nothing."
Cons: "The Barcelona airport was confusing to navigate. Poor signage. Limited restaurant options, and confusing to find them."
Pros: "We were able to pre-board with our toddler."
Cons: "The heat was on for the entire flight, it was miserable. The worst flight I’ve ever taken."
Pros: "I only gave the low rating on food and entertainment because there was no free food or entertainment on the flight. Overall, however, the flight was fine."
Cons: "No free beverage. At least give the passengers some water."
Pros: "The crew was very nice"
Cons: "The seats are not too comfortable"
Cons: "Flew into 1 concourse a few minutes late had to go through security checks and run to make boarding in another concourse. No place to use the restroom along the way, I will avoid Heathrow at all costs when traveling in the future."
Cons: "Movie quality was not great"
Pros: "The crew was friendly, and the plane was clean."
Pros: "Nothing. My entire group flew British Airways at one point of our multi-city trip and did not like them."
Cons: "QWebsite stated I could check in a bag free. Even when I checked in and specified I had a checked bag, there was no way to pay for it. When we finally checked in, I had to pay a higher price because it was at the gate."
Pros: "I had purchased an upgrade to economy plus --- it was great--- much more expensive than I had thought, but I was tired and wanted to try to rest. There I was greeted with champagne, a warm wash cloth and fabulous service by the two male crew members!!! Truly the best! I am almost 70 and I wear hearing aids--- one helped me with my chair and answered my questions .... I felt VERY taken care of/- I was just one row after the business class with the wall ahead on right side of plane, nice leg room and a nice seat mate I am happy for the chance to respond as I was happy I had decided for the upgrade------------even though I had purchased an upgrade for my flight over to Barcelona only to find out on the day of check in that my flight was cancelled----- but that is when I called British Air and a lovely representative named Beth Duncan spent over 2 hours on the phone with me---- finally getting me on Iberia in order to get to my family reunion------ So....... on two occasions during this trip to my sister's house British Air was just wonderful and I thank you very much------- at the end of our flight one of the men made arrangements for me to get to go upstairs and look at the upper deck as I had never done that before------- as as retired teacher that was fun to see Thank you so much!!!"
Pros: "Upgraded the world traveler plus and the larger reclining seats, plenty of drinks and good food made all the difference for such a long flight. I'd return to British airways"
Cons: "My personal tv display didn't offer me all the entertainment options that it should have, but the one next to me did and I didn't complain."
Pros: "Crew was nice"
Cons: "Seats were uncomfortable"
Cons: "Soft drinks, bottled water, and a snack were not included free of charge on this flight. My fellow traveler asked for some tap water since she didn't want to purchased bottled water, but the flight attendant forgot to bring the water."
Cons: "All beverages cost extra, including water"
Pros: "Qutar flight Nice crew"
Cons: "Late departure One hour wait at border control in heathrow Worst ever wait They are not even trying You should hammer them"
Pros: "Great crew. Super nice and helpful. Plenty of entertainment options."
Cons: "Boarding was ok"
Pros: "Very pleasant and solicitous British cabin crew."
Cons: "Delayed departure."
Pros: "Comfort and entertainment"
Cons: "Connecting flight travel distance and bus service"
Cons: "Boarding was delayed but no communication on why or when so we're all just standing around. At least if we have some idea on timing we can use the bathroom or buy a snack while we were waiting. Communication needs improvement."
Pros: "return flight on BA was great"
Cons: "my flight was brokered out to aer lingus without notification"
Pros: "crew was friendly"
Cons: "Waiting 20 min to board , then waiting half an hour on the plane after that"
Pros: "Easy boarding process. Plenty of room in the overhead storage for carry-ons."
Cons: "Seats were cramped. Only food available was for sale."
Pros: "Organized boarding and the flight was right on time. Crew was very professional and attentive. Ground crew was very accommodating and we were a party of 5 and was able to sit us all together."
Cons: "Unable to sign in and get boarding passes ahead of time through the british airlines web site."
Pros: "Great! The flight was smooth, and simple flight. I also love when flights aren't sold out as it allows more room to move around and such."
Pros: "I liked how the Spanish Police Woman at the Passport station left her post at 6:50 am, with hundreds of people still on line for 0710 flights, knowing that her shift change came at 0700, to go "help" a pregnant woman who had fainted behind us! She did absolutely nothing to help out-but then conveniently was "replaced" by the next shift guy at 0700! What a farce!"
Cons: "Okay. We arrived at 0500 for our 0710 flight. British Airways had 3 or 4 stations open to process about 120 passengers-and the lines were painfully slow and inefficient. It was horrible. Finally, at 0630 we finished and then had to deal with the fiasco at passport control which was likely worse. You need to have more agents or kiosks so that people can print their own damn boarding passes. Get modernized! Stop being deliberately obstinate! Further, to charge passengers for coffee and poor snacks is abominable! No frills? Yeah, you can take that to the bank!!"
Cons: "Not sure if I am more unhappy with Kayak for not warning me or British Airways for charging me €75 for eached checked baggage. Even a sofa or tea cost money on this flight. Should think twice before booking this airline!"
Pros: "High Life magazine"
Cons: "No complementary beverages"
Pros: "The folks at Birtish Air are oh so nice and helpful the nicest I have dealt with flying"
Cons: "Need to charge a few more pounds for their fares so they provide a decent snack and drink had to pay extra for everything"
Cons: "Butt hurt seat was uncomfortable"
Pros: "The flight was on time and boarded efficiently."
Cons: "I don't understand why we couldn't get free water on the flight."
Pros: "No issues with the size of my carry-on backpack, and a small backpack as a laptop bag."
Cons: "Only Amex credit cards accepted for in-flight food and beverage purchases."
Pros: "Explanation of why the flight was delayed"
Cons: "At checking they recommended that I check my carry on because the flight was full and it won't be enough space in the cabin. The flight was not full. Many people had their carry on with them on the plane."
Cons: "PLANE LEFT (ALMOST) 2 HOURS LATE...ONLY ONE AGENT CHECKING IN PEOPLE AT TERMINAL"
Pros: "The crew was very friendly and the overall experience was pleasant!"
Cons: "Then I could not catch my London-Chicago Flight, so they put me on a Barcelona Charlotte AA flight and then Charlotte Chicago flight, which I had to run through customs to catch. But may luggage didn't make it. Overall it was one of those terrible experiences"
Pros: "There was someone from BA who met me when I landed in London who gave me instructions for getting to Terminal 5. Without him, I never would have made it."
Cons: "The process of getting from Terminal 3 to Terminal 5 was tedious and time-comsuming. I barely made my connecting flight."
Cons: "Please equip flights with WIFI and national news channels like CNN."
Pros: "Crew was polite."
Cons: "Flight was delayed. Seats very cramped."
Pros: "Service with a smile! My bag didn't make it back from Heathrow to Newark but British Airways was on top of it. They apologized for the inconvenience and located my bag and I had it within 48 hours. I HIGHLY recommend this airline to everybody!"
Cons: "They lost all 8 pieces of luggage we had. Then to submit a claim at the airport I had to wait on s line for over 2 hours because this airline seems to lose everyone's bags."
Pros: "No. Flight left late and could not get off when arrived in London. Missed connecting flight."
Cons: "Poor communication of issues at hand that caused flight delay. Poor handling of assisting us with missing our connecting flight. They attempted to give us orange slips to get us aboard but we all ran and jumped the buses for nothing as our flight left anyway. Staffing was not adequate for the stars we had to go through to get to our boarding gate. Then we had to go all the way back and rebook for a next day flight. We flew home American the next day which caused us to have extra costs for home and animal care as well as needing a limousine to get us to our home 1 hour away"
Pros: "The flight was flawless - no complaints."
Pros: "That plane left on time and had food."
Cons: "The touchscreen did not work to entertainment. I paid extra for a cramped seat with no entertainment..."
Pros: "I Like the check in process, the punctuality of the flight"
Cons: "The food was terrible, they kept me waiting for my strolley on LHR for over half an hour!"
Pros: "Food and movies"
Cons: "Bathroom cleanliness. Entertainment system."
Pros: "The airplane was extremely hot no AC, kept us waiting on airplane in London 45 mins before take off, we waited 2 hours in JFK with NO AIr Conditioning!!! Which we were already 2 hour late from 2 hour delay in London ! A full plane with no AC! Ridiculous!!!! Flight attendants not helpful."
Pros: "Friendly crew, good food and great inflight movies"
Cons: "Even though we selected to be seated together, on all of our flights we were seated apart."
Pros: "I appreciated the orange express card to help me get through Heathrow"
Cons: "Heathrow was very stressful to get through to my connecting flight. Everyone was helpful"
Pros: "On time."
Cons: "Old plane. Worst amenities out of any international flight I've flown. Chaos. Miscommunication regarding departure gate. Fad to switch last minute. Very little communication abut this."
Pros: "The staff was very friendly and did a good job."
Cons: "The entertainment on this flight was non-existent unless you paid extra for the iPads or internet. There were no tv screens on the back of the seats, which was not very pleasant for a 9 hour flight. We tried connecting to the plane's wifi and watching movies on our phones through the Air Canada app, but the wifi was so slow that the movies never even loaded. Additionally, not every row of seats on the sides has a window, and we were in a row that had a wall instead. The plug in our row did not work either so we couldn't charge our phones with it."
Pros: "Staff was nice"
Cons: "Way too long of a flight not to be able to recline much, stretch your legs much or get comfortable. Miserable"
Pros: "It was a very good flight. A pillow and blanket were provided which was good for comfort and to keep warm because it was very cold on the flight. The hot meals that were included were tasty and the the coffee was good. The bottles of water were a nice touch."
Cons: "Better temperature control"
Pros: "Food was good and flight attendants were very professional. Our first time flying Air Canada and I was very impressed!"
Cons: "To pay so much for a transatlantic flight and have to pay $10 for an IPad on the 8 hour trip home??? It would be nice if even limited internet was included so we could use our own device. The worse experience was getting through customs at the airport in Barcelona on the way home. Only two agents available to stamp passports on a Sunday morning when the world's largest cruise ship (Royal Caribbean Harmony of the Seas) had docked earlier that morning? We arrived at the airport at 8:30 and no Air Canada agents were available to check us in until 9:00. After waiting to get through customs and we proceeded to our gate, our 11:45 flight was just beginning to load! Lots of shoving and people cutting line to avoid being late for their flight. I heard one person mention they had missed their flight, and I'm certain many others did as well. With the chaos and delay, I'm surprised altercations didn't happen. The airports/airlines need to work with the local authorities to avoid these delays and provide their customers better service."
Pros: "Cabin was clean and got the seats I wanted."
Cons: "Cabin was understaffed. The entertainment system required their app which you have to download before you get on plane."
Cons: "We were quite disappointed when we were told there would be a delay due to mechanical issues after already boarding and being on the plane for over two hours. Imagine our distress at being trapped in a narrow seat inside the confines of a plane still sitting on the tarmac and going nowhere with very limited climate control and circulation that added even more discomfort. This level of stress was compounded by the manner in which our minimal nutritional and hydration needs were not only met but as fare paying passengers, we were teased by a meager slice of packaged and processed sliced banana bread and a mere two cups of water. This fact is especially important because it more severely impacted my father who is diabetic and it was not sufficient for him, especially at 11:44 p.m. Also because there was no communication relayed to passengers that the problem would not be resolved the second time we boarded, Air Canada agents should have recommended or handed out dinner vouchers while we were waiting in the airport after they evacuated us the first time (since everything was closed the second time we were evacuated). We were stuck on the plane for a total of 4 hours two separate times they boarded us and in between that we waited back in the airport for 2 hours; therefore a total of over 6 hours of time past the original boarding time which lead us into 1:30am of not going anywhere. Flight was rescheduled for 23 hours later! We understand the challenges of operating an airline and trying to meet schedules and the needs of the customers. Furthermore, we appreciate diligence when it applies to the safety of flying. However, the myriad problems, distress, physical and discomfort not to mention the over 23 hellish hours, was exacerbated by the following: the lack of communicaton and bad information; the paucity of empathy reflected by all Air Canada employees toward our aggregation; the measures taken to mitigate the damage inflicted to what was to be our “dream vacation” and finally the scarcity of adequate accommodation and compensation for all that we endured. We too lost one night at the Barcelona Universal Hotel worth $207, not to mention a lost vacation day worth over $600 in salary for 8 hours for us. Air Canada should be held to higher standards and more responsible for keeping up to date on their aircraft maintenance checks and regulations. There was also no specific hotel address on the voucher issued which caused us to drive to two different sheraton 4 points locations until we finally reached our destination which there was no vacancy. Luckily after lingering around in the lobby and me having to call multiple hotels to verify vacancy, one room became available and we ended up inviting another family to stay in our room that night (other Air Canada victims). We didn’t get to bed until 5am that following morning after all of that ruckus!!"
Pros: "I rented the iPad for movies and enjoyed that option much more than trying to make the in-seat touchscreen TV work on a previous flight on Air Canada."
Pros: "The boarding process onto the plane in Barcelona was excellent. I also find the Air Canada crews to be very professional and the food was good."
Cons: "The seats are very tight and the overhead bins are only large enough to hold one roll-on bag. Also you have to download an app in order to have any entertainment."
Pros: "Air Canada needs to improve their check in process at the Barcelona airport. There were people everywhere waiting for way too long with no real lines or people to help explain where to go. More check in people are needed to improve this process. Once we got up to the front of the line (after about 1 1/2 hours) there was a short line for those who did not check in prior to getting in line - why would people who don't follow the process get an advantage?"
Pros: "food was fairly good. crew very nice."
Cons: "The selection of movies was poor. not enough current releases. would have liked to have an alcoholic drink for free. (one would be nice)"
Cons: "Food was terrible even for flight standards. No screens or movies shown. Had to have pre-downloaded the ap to watch movies. No wi-fi available for purchase. On one of the drink passes I was skipped."
Cons: "No leg room, narrow seats and no individual air control's. It was a surprise when they came around and offered movie rentals which they didn't do on the flight over from Toronto to Barcelona. If we fly with Air Canada another time we'll check first to make sure it isn't Air Canada Rouge before we book."
Pros: "The crew was nice"
Cons: "9 hours + flight with no entertainment and HORRIBLE food (it didn't even bit hunger). Not that it would make a difference, but the people on the back of the plane only had one choice of food instead of the usual chicken or pasta, for example."
Cons: "Didn't like not having a screen on the back of the seat in front of me, that I would have to pay $10 to rent an ipad."
Pros: "The crew- very pleasant and attentive. Also the lady that checked us in at the airport in Barcelona was super helpful and tried her best to get us 2 seats together . She even blocked the seat in the middle of us!"
Cons: "No Entertainment - no screens for such a long flight"
Cons: "It's hard to believe, but Air Canada did not offer wifi on our international - 9 hour - flight. I had intended to work and my daughter intended to do her homework and entertain herself online. They may have advertised no wifi, but I missed it. Additionally, our outbound and inbound planes were grounded for more than 30 minutes due to mechanical issues. It might be time for Air Canada to upgrade its international fleet!"
Pros: "The staff was very friendly. The flight attendants were attentive and very nice."
Cons: "There wasn't much to like. They left an hour late with no explanation and forced us to run through the airport to catch our connection, they lost my baggage, the in flight entertainment was awful. The Rouge Player had no current movies or TV and the food portions were very small for a 9 hour flight."
Pros: "I had an exit row seat so the extra room was much appreciated."
Cons: "Aircanada's method of multi zone boarding is a mess. Everyone queues up and blocks whatever zones actually can get on. The seat next to the exit door was freezing. The food was horrible. I understand airplane food is bad but this is some of the worst I have had. Our flight our was fine. There was no inflight entertainment for an 8+ hour flight - you had to rent iPads which is crazy these days. We were late to takeoff due to airport traffic which isn't the airlines fault but then because the customs baggage scanning system went down at Montreal my husband missed his connection - was eventually put on my flight after two trips to ticketing and three calls to aircanada but his bag never arrived in Chicago. We are still waiting for it."
Cons: "That was a first time i saw a paid entertainment system. That was a long-haul (9 hrs) flight. Either you pay and have an iPad with movies, music etc. or nothing. Very interesting."
Cons: "One one if the kegs from Barcelona and return (through Montreal) there were no individual movies/ music available unless you purchased an IPad rental for $10. If they don't have entertainmentvon in the seat ahead a longer flight they should not charge for a device to watch it!!"
Pros: "Some of the cabin crew were very nice and friendly."
Cons: "It is the first international flight that do not have any television screens, music stations or any entertainment on board. Alcoholic beverages are not free! We sat in seats that cannot recline - for the whole flight from Barcelona to Toronto. Cabin crew did not keep the cabin clean. Although we flew Air Canada from Barcelona to Toronto and have not left the inside of the airport, we had to go through customs again and almost missed our flight to Atlanta due to that. Airport officials were rude; some of the crew members treated us with disrespect and not approachable. It is the worst international flight ever - even worse than some third world carriers that I used before."
Pros: "Flight was late. No device from air Canada"
Cons: "No tvs. Delays. Worst airline ever"
Cons: "* No animation screens during the flight * Available tablets but you had to pay * The electricity plugs weren't working so i couldn't recharge my computer"
Cons: "Delayed on Tarmac for 2 hours, one rude flight attendant. Took 4 hours for bags to come to arrival due to cancelled flight. No good communication"
Pros: "Clean CAbin"
Cons: "food and multiple delays - Lost Lugggage"
Pros: "Great boarding options...Zone 2. I love that."
Cons: "No issues on this flight....took a bit long to board, but overall it was fine. Nice crew. Your entertainment system suck!"
Pros: "We were delayed leaving Barcelona. Liked that Air Canada rebooked flights and kept us up to date on other flights with short connecting times."
Cons: "This is for Air Canada Rouge which is their low cost portion. Had outlets to charge but did not work or very slow to charge phones, no wifi available even to buy, flight attendants are young and inexperienced in handling questions about challenges. No entertainment on flights which I did not know until after my first flight to Venice with no entertainment (iPads were all rented out) or Wifi available for over eight hours. Bathrooms are old and several bathrooms did not have brighter lighting after you lock door."
Cons: "Flight was delayed nearly two hours. Gate signs were never updated. 7 gate attendants spent 1.5 hrs standing at the gate talking laughing and joking amoungst themselves. They appeared annoyed when anyone asked for an update. They finally announced they were waiting for a wheelchair to unload a passenger from the previous flight. They announced they were ready to board zone 1 and 2 and then did nothing for another 25 minutes. Funny when we finally boarded nobody ever saw a wheelchair go on or off the plane. Understand that flights are delayed but no updates or explanations and a gate crew that seemed annoyed that the passengers were disrupting their social time was unacceptable."
Cons: "My flight with Air Canada from Barcelona to the final destination of Atl was an awful experience. Our flight was delayed for no apparent reason causing my friend and I to miss our connecting flight. The Air Canada crew did re-book our connecting flight, however there was so much confusion on whether or not we had to go through customs since we landed in Montreal and our new flight was with Delta not Air Canada, that we ended up rushing through lines after lines of customs in the Montreal airport only to learn we could have avoided it all. On top of that, we were told multiple things about our baggage. To be safe we tried to go through customs and pick up our bags to be rechecked, but our bags weren't there. When we asked they said they had been put on our Delta flight, however in actuality they were stored in a closest. Needless to say, our bags did not travel with us and my friend and I had to spend hours at the Atl airport trying to locate our bags and arrange to have them flown to Atl and delivered to us. The flight itself was okay but their in flight entertainment options were awful. You either have to download the Air Canada app (which wouldnt download) or rent an Ipad for $10. The food wasn't great either. The crew members were nice but a little impatient and the bathrooms were gross. Overall, I won't fly Air Canada again."
Cons: "Food could be better"
Pros: "Good onboard entertainment"
Cons: "Overhead cabin extremely small compare to US planes"
Pros: "The flight attendants were lovely and the flight itself was fine and comfortable."
Cons: "As there were no screens on the seats, there were limited entertainment options. I was unable to download the Air Canada app before the flight due to very weak airport internet, and then was unable to rent an iPad because only credit cards were accepted: not cash or debit, or even VISA debit cards. As for boarding, the departing gate kept changing and being removed from the screen before the flight; also there was a 30 min boarding delay."
Cons: "The entertainment doesnt work well."
Pros: "The Crew´s attention"
Cons: "Is terrible that in a flight of 9 hours the airplane did not have TV programs or Films is deplorable we should rent an Ipad for enterteinment."
Pros: "It was on time"
Cons: "Food was not as good as american carriers and there were no movies. Also, no one told us that we would have to retrieve our bags and put them on belt so we had to go through line twice"
Cons: "Nothing, everything was bad. Flight were late and service was really bad. I will never fly Air Canada again!"
Pros: "Initially I chose Air Canada because the price was better than United. But the hassle was not worth it."
Cons: "Rouge plane was dirty. Flight attendants gave incorrect information regarding immigration forms that caused us problems after landing."
Pros: "Crew was always very happy and helpful. Came by a lot for drinks and such"
Cons: "It was really cold, even with two blankets. Sometimes hard to hear the intercom. Food is kind of iffy"
Pros: "I liked that I was able to get an aisle seat and have a decent amount of room. The food wasnt bad and there were plenty of bathrooms available on the plane."
Cons: "I missed my connecting flight due to the flight to Toronto being delayed for some reason. No other flights were available to get me to my final destination for 24 hours and the gate team doesnt report to the gate until 20 minutes til boarding time. Not much in the way of customer assistance. Zero movies available and no wifi on the planes make for a long trip to Europe from N. America."
Pros: "It kept to schedule and didn't crash."
Cons: "Air Canada Rouge is a no-frills bare-bones subsidiary of Air Canada. BEWARE! Don't expect Air Canada levels of comfort or service."
Pros: "Flight had lots of empty seats, so it was easier to get comfortable. Flight attendants were kind and helpful."
Cons: "In air entertainment is supposedly through an app, so I can't speak to the quality because by the time I was in he plane I didn't have service to download it. It makes for a pretty long flight overseas when you have no movies to occupy you."
Cons: "To have to pay for entertainment"
Pros: "I got to Montreal"
Pros: "I liked the fare, hated everything else. Ended up wishing I would've just booked another, better airline since I paid for a seat upgrade on Air Canada Rouge and ended up paying the same rate as better airlines anyway!"
Cons: "No in-flight entertainment, had to bring my own iPad. Food was AWFUL. Didn't even eat it."
Pros: "Had the good fortune of an under-booked flight, allowing more space to spread out."
Cons: "Flight departed about 75 minutes behind schedule, but if that was necessary to ensure a safe flight, I'm fine with the delay. We still make our connection, thanks to prompt assistance at the airport."
Pros: "Flight crew were helpful and friendly, if a bit rushed. But that's understandable."
Cons: "No entertainment system. Flight attendant also ignored my request for pasta and instead gave me a chicken, despite numerous attempts to correct it."
Cons: "Old plane, no entertainment, bad service"
Pros: "EXCELLENT LEG ROOM AND SPACE"
Cons: "THE FOOD SUCKS....EAT A DECENT MEAL BEFORE YOU BOARD. THANK GOD I WASNT HUNGRY OR I WOULD HAVE BEEN EXTREMELY DISAPPOINTED."
Pros: "Boarding, food, flight attendant work"
Cons: "I always need real-time flight map"
Pros: "The view."
Cons: "Landed early by a bit. Made to wait on runway 30 minutes before we could park at gate. Figure it out United - maybe if you worked with your airport partners better they’d help you the 1 or 2 times you’re actually early."
Pros: "Plenty of snack and drink service"
Cons: "Rude service / inflight entertainment is terrible and also WiFi wasn’t working for half the flight / overhead bin space was lacking and only fit one bag per row. I can’t emphasize how terrible the service was on the flight there and back. they simply do not care."
Pros: "Great entertainment and arrived early"
Pros: "Staff was friendly and helpful."
Pros: "Food was actually good"
Pros: "Food was good!"
Cons: "Wifi, just horrible as a transatlantic flight, it was the only option for entertainment and it wouldn’t connect as I’m sure the network hub was overloaded."
Pros: "Crew was nice"
Cons: "No wifi, didn’t give proper customs papers to passengers."
Cons: "Entertainment didn't work, sits very uncomfortable and the plane was not for a 9 hours flight it was more for a 4 hours flight."
Pros: "selection of movies"
Pros: "I liked that we didn't crash into snowy mountains. I like that we landed."
Cons: "OMG. First class seat "broken" - wasn't really able to lean back because it went "too far" into row behind me. Nope - that's actually how the chair is designed. Was asked to sit upright the entire 7 hour flight. IFE spotty at best. It kept rebooting and kicking me and others out. I guess food was "okay" as I honestly don't remember it at all. This is my last of 10 years at 1K with United. Moving airlines this year."
Pros: "Put us up in the hilton."
Cons: "Told us to run across the airport just to get there and they already shut the doors 20 minutes before the scheduled departure. had to miss another day of work..."
Cons: "United flight attendants service attitudes still not much improved compare with other airlines"
Pros: "Boarding and crew attendants were courteous and helpful. Flight left on time and arrived early. Luggage arrived and my time inChicago was short."
Cons: "Seats crowded but I was fortunate to not have a person in middle seat. Implied tv was free but system kept asking for my credit card."
Cons: "Getting bk to anchorage @midnight instead of the origibal time of 2:00 due to not having a fuckin pilot in new orleans"
Pros: "The flight attendants were very pleasant, eager to assist in every way possible, but even they had problems figuring out how to light the individual seats in my row. I enjoyed the free entertainment and ability to choose from a variety of programs."
Cons: "Other than frequent offer of chips and water, the food services seemed long in coming, both in terms of a lunch 'snack' and the 'main' meal, which consisted of only a ham & cheese sandwich, barely warm, and difficult to chew because of the hard roll. I've never had such poor food on an international flight before."
Pros: "Roomy seats, blankets and pillows. Plenty to drink."
Cons: "Busing to the plane and 1 hour delay taking off."
Pros: "Fantastic flight, comfort seats and individual entertainment. I really like how they distribute the Groups before boarding."
Cons: "No complaints, the only thing is that just a "pasta dish" and "tiny, tiny sandwich" for a 9 hour flight was ridiculous."
Pros: "I'll always contact kayak for my up coming flights"
Pros: "United delivered us to Anchorage so late that we missed the very last flight out of Anchorage to Homer. We had to pay for a hotel room and full price tickets to fly the very next morning. Because United delivered us to Anchorage so late, we had to spend so much money on the hotel and next day flights. Until this point I have always been happy with United but I don't think we can go with United anymore after this."
Pros: "The flight crew on this route is one of the best that ive ever had the pleasure to have been served by. The ladies were extremely helpful and were always out helping serve the people"
Cons: "The cost of the entertainment and that it didn't work all the way. Lost like the last two hours of the flight, not very good especially having to pay for it"
Cons: "Missed it due to delays"
Pros: "Service was great. Took off on time and landed early! Food was pretty good as airlines go. My TV monitor stopped working part way through the flight but really no a big deal."
Pros: "United in flight entertainment app was wonderful"
Cons: "Wrong plain, delayed boarding, meals weren't heated."
Cons: "Flight attendants were indifferent at best, mean and couldn't be bothered. I travel in 3rd world countries all the time and this was exponentially worse than any travel experience I've had. UAL needs to retire their indifferent employees who are clearly punching the clock until retirement. Several, not all, the flight attendants spent their time in the back gossiping and complaining about UAL management vs bringing out water (which they never did on a nearly 9 hour flight). If you have a choice, never fly UAL international."
Cons: "The flight was delayed about 4 hours but United did not tell us it was delayed even at the ticket office. We ran into the gate and found out that the flight was not even came from the US. There were many people (especially elderly people) who need to transfer another flight in DC. I think they did not make it."
Pros: "Flight crew was very nice. Made up a little time on the flight and landing was smooth."
Cons: "This is my second delayed flight on united / lufthansa in a few months (2 for 4). Horrible leg room and person in front of me had seat all of the way back so she was on my lap and I had to ask her to move up. Food just so so - carbs with carbs (pasta with cous cous). There was very little information about the flight delay (when would we be boarding, etc.)."
Pros: "We were delayed leaving Barcelona causing some anxiety about making the connecting flight at Washington Dulles. We made it!"
Pros: "stewards left me alonee to sleep"
Cons: "Over crowded back half of the plane... With the first 10 rows basically completely empty (only 8 people in the front 60 seats) That flight to anchorage arrived an hour early which is awesome, but we had to wait 45 min on the plane "for an empty gate" they said. There were at least 4 empty gates I could see from my window in the sand terminal we ended up deboarding at. Very frustrating"
Cons: "Had to rebook, flying first to Munich then to Newark. Arrived home 6 hours later than should have."
Cons: "Boarding group announcrments were hard to understand. Aisle were full of people getting settled and nobody could move. Loading back to front makes more sense."
Pros: "Nice steward and beverages served"
Pros: "Lots of food"
Pros: "Boarding was fast, crew was nice, entertainment was decent, clean cabin"
Cons: "Seats uncomfortable and hard, food was awful mush, saw many uneaten meals and rolls being thrown away"
Cons: "Great confusion @ BCN on return flight...caused missing the UNITED FLT. Confusing/indecipherable/greatly problematic relationship among Kayak, Lufthansa and United."
Pros: "Customer service was excellent,very friendly."
Cons: "Delay of the plane and every show you have to pay for even the flight map, that was very disappointing."
Pros: "We flew Air Canada to Venice and United Airlines from Barcelona to Washington. The United flight was very nice. The economy plus seats were spacious enough, the service great and the food acceptable. I titled this A Surprise" because of the Air Canada leg of the trip."
Cons: "Air Canada from Montreal to Venice was terrible. The plane was cold and and lacked any of the electronics available on most flights. the service was equally poor with food barely editable and no water offered to prevent dehydration. I was truly disappointed in Air Canada and having flown a variety of airlines around the world would expect more from such a great country."
Pros: "the seats were very comfortable. leg room was great!"
Cons: "the crew needs an attitude adjustment. the one very rude black guy. he spoiled my experience with united. I'm sure I won't be the only one mentioning this."
Pros: "Good flight, good service, nice food, clean airplane, good, good,, good"
Cons: "Flight was one and a half hours late taking off and caused me to miss my next flight,my luggage was lost. I had to take other flights and I eventually arrived home 6 hours later than I had anticipated."
Pros: "Having movies is the best, followed by pillows and blankets"
Cons: "Stressed and unfriendly attendants (except 2). Didn't ask meal preference, just gave me chicken and I had to ask for switch. Would say things like "I don't have time" and "we'll do it later when the cart comes around". Only had 1 drink service, I don't think they made it all the way to my row. Very different than flight from USA to Paris."
Pros: "I like the attention inside the airplane"
Cons: "I didnt like the.attention outside the airplane. Imissed my.flight.due to the short spaces.between conections and the long lines in migration. This happens to me.every.time i take Washington conection"
Pros: "The flight was on time and smooth, crew were friendly."
Cons: "It was freezing cold in the plane. People were putting on sweatshirts and jackets and covering up with blankets. Why should we be required to bring winter clothes with us when plane interiors are temperature-controlled?"
Pros: "Team was ok"
Cons: "Extremely late"
Pros: "Comfy seats and the attention of the staff was great"
Pros: "AMAZING SERVICE AND FOOD!! I would definitely fly again! And plenty of entartainment for the long flight. Great experience."
Pros: "Entertainment options were great, and the food was decent."
Cons: "The seat were really uncomfortable."
Pros: "Because of our incident in LV, This flight was out of Denver. The flight attendants were fantastic! The staff was very helpful, and was able to get seats together."
Cons: "They had issues with the wifi, so there was no entertainment."
Pros: "Very good"
Cons: "Didnt respected the "extra legroom" I bought in All my flights in this trip. It was the same as seating in the last row. Go to KLM and learn not to steal extra money."
Airlines flying from Spain to Alaska have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights