Pros: "Crew is amazing!"
Cons: "The Plane!"
Cons: "We PAID $30/each to check 2 bags, both ways, so $120 total. Then at the gate, BOTH WAYS, Delta Gate Reps allowed people to check bags for FREE, & pick up at bag claim, just like WE PAID TO DO. NO MORE DELTA FOR US!"
Pros: "Seats were comfortable."
Cons: "We didn’t get offered a snack or drink."
Cons: "Delta Comfort isn’t so comfortable. Seats are too skinny."
Pros: "Flight attendant coughed in my face twice without covering her mouth while I was seated and she was passing out drinks and snacks"
Pros: "The entire flight was excellent, on time, great friendly crew, edible food, movies and options were great, perfect in every way. It was a little chaotic at flight loading on extra security, but I assume it could have something to do with it being on 9/11 and it was ultimately bound for NYC."
Cons: "I honestly cannot think of anything."
Cons: "Every thing was good"
Pros: "Excellent flight - smooth, comfortable seats (exit row with lots of leg room), in-flight entertainment was great, snacks and drinks served when I needed. Got to Cincinnati earlier than expected. Couldn't have gone better really."
Cons: "I will say the flight to Orlando including an upcharge of $100 for a bag that was 10lbs overweight. I was INCREDIBLY frustrated at the crazy price. I understand fees would apply to overweight bags but $100???? Kind of ridiculous"
Pros: "The crew was professional and courteous, one of the best crews we had experienced onboard Delta."
Cons: "Cleaner bathroom"
Pros: "Flight attendants were great! We had rough weather for the entire flight, and they handled everything great"
Cons: "Plane too small to have any on board entertainment"
Pros: "The staff was very nice and helpful."
Cons: "My husband and I could not fit in the seats without our shoulders being on top of each other. My shoulder was in the aisle way. I am 5’8 and my knees were up againstthe seat in front of me. Our flight from CVG to DFW had none of these problems."
Pros: "Delra was very accommodating to get us on a later flight today due to a medical emergency the previous day. Thank you Delta, especially for your understanding."
Pros: "Cincinnati airport was clean and efficient"
Cons: "MCO airport gate was a mess and did not have easy access to charge phones."
Cons: "The crew was terrible & rude."
Cons: "Everything. Flight got delayed, luggage was sent before i boarded the plane. Terrible service of Delta. Never again using Delta or going to Atlanta. Wasted two days already from my vacation..."
Cons: "Everything else"
Pros: "Uneventful and on time"
Pros: "Nice ride, entertainment available and arriving a little early was a plus."
Cons: "The seats did not recline/lean back. Especially on an overnight flight I was hoping to lean back a little to sleep."
Pros: "Never got ticket or email or booking number. Called my bank they said charge still pending. I asked if they could cancel. Bank said yes. Told them to cancel and rebooked throught Delta website. Got eticet. But charge was not cancelled. At airport I had 2 tickets. Working with bank. Today gate agent gave me 1st ticket number. Used Kayak and delt never had this issue. Email not changed or misspelled."
Cons: "No eticket or booking number recieved."
Pros: "Crew was friendly enough, but not overly."
Cons: "Entertainment system was (again) not fully functional. No success to "noon-movies", such as games. Plane was untidy almost from the beginning. Check-in staff was functional, but not particularly friendly."
Pros: "Flight crew was excellent"
Cons: "Didn't serve snacks with peanuts because someone one board had a peanut allergy"
Pros: "Great pilot.."
Cons: "Jam packed too small and the lady flight attendant was to bossy and not that welcoming, she was more interested in being more of a drill sergeant than the comfort of the passengers"
Pros: "Sky Lounge at SFO and onboard entertainment"
Pros: "The service and snack selection is better than the other large US carriers. Delta studio is a decent replacement for the lack of PTVs on these planes."
Cons: "Delta offers a decent product on most of their fleet but the 717 or MD-88/90 can be extremely loud at the back of the plane. You better bring ear plugs or noise cancelling headphones and learn to read the flight attendants lips."
Pros: "I told the crew I had a short connection time at a far terminal and I was worried because my seat was in the rear of the aircraft and they were able to move me up closer to the front to ensure I got off the aircraft quickly to make my next flight. That was amazing."
Pros: "Newer plane with entertainment"
Cons: "was a great flight"
Pros: "Entertainment in top notch... stewards were very pleasants"
Cons: "No complaints"
Pros: "Not crowded. Short flight."
Pros: "Movie helped to pass the time this was the longest flight ever I was glad when it was over"
Cons: "I have nothing to complain about"
Pros: "Kept on time."
Cons: "The flight attendant was completely rude to me when I was getting a pacifier for my baby out of my luggage during boarding and all of the captains announcements were garbled, rapid and unable to understand."
Pros: "The crew was very friendly and had great humor."
Pros: "Very clean plane and comfortable. Great friendly crew and very good service."
Cons: "Wifi service was slow but acceptable. Not a big issue."
Pros: "The Flight Personnel was extremely helpful and kind."
Pros: "The flight attendants were helpful, the flight was smooth."
Cons: "I was unable to check in online without a delta confirmation number and I had booked through west jet. The flight was delayed 40 min so I arrived later and I was removed from the flight. I got through security and customs with plenty of time and managed to get back on the flight. It was all around just annoying."
Pros: "Great experiencing getting on and off the plane"
Pros: "Staff was frIendly."
Cons: "One of my bags went to Santa Fe"
Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled so we didn't have to run to catch our connecting flight."
Cons: "Everything was perfect. Nothing negative to report."
Pros: "Crew was good."
Cons: "Plane was late"
Pros: "Friendly crew, navigation around storm, comfortable flight"
Pros: "Wonderful flight attendants"
Cons: "No entertainment for the whole 5 hr flight. Very bad"
Pros: "Great flight from tampa, everything was perfect"
Pros: "Everything was great"
Cons: "Lost luggage,, will be delivered to our house"
Pros: "Not much to like since the flight was canceled."
Cons: "Flight was canceled. The system tried to automatically rebook us but gave us a new itinerary from our original departure point, apparently un aware that we had already left. So, we were stuck in Atlanta airport with no good way to our final destination. Instead of waiting for 22 hours for the next available flight, or driving for 7 hours from Atlanta to Cincinnati, we had to fly into another city and drive to Cincinnati from there AT OUR OWN EXPENSE. It was a rebooking nightmare."
Pros: "The crew was amazing. We had a two hour delay on the ground due to thunderstorms, but the pilot kept us informed and the flight attendants answered any questions and helped with everything. The pilot even walked down the isle asking people if they had any questions."
Cons: "We booked our tickets through American Express over 3 months before the flight. Delta has a new policy that these tickets are not allowed to have certain privileges that tickets purchased on their own site have. Unbeknown to us, one of these is the ability to select your seat. On the ride from CVG to FLL we were assigned seats in the back of the plane, but at least we were next to each other. On the way back, we were not assigned a seat at all. We arrived to the airport almost 4 hours before the flight and were still not assigned a seat and were told we would have to speak to the gate agent. Even we when spoke to the gate agent, they still did not have a seat. It was not until we had already started the boarding process that they called us up and told us that we were going to be sitting 5 rows apart, both in a middle seat."
Pros: "Rebooked to Atlanta because of a delay."
Cons: "Delta notifications and Kayak notifications were giving me conflicting information, however once I arrived at the Houston airport a Delta representative clarified my issues."
Pros: "When we were landing!!!!"
Cons: "To crowded, seats to to!!! close need personal space not everyone baths!!##!!"
Flight was on time. Crew courteous and knowledgeable. Good flight
Cons: "The crew failed to enforce ANY mask policy. The WiFi did not work. They over served alcohol to the passengers."
Pros: "Fast transportation and great seat"
Cons: "The air hostess were rude."
Pros: "Delays. Very hard to rebook. Crew was inattentive. No chargers or TVs. Little overhead bin space. Terrible flight."
Cons: "Fix everything mentioned above"
Pros: "We flew economy, so it was what it was. Not really comfortable."
Cons: "No free inflight entertainment. Did serve a beverage and a small snack. Crew and staff were friendly."
Cons: "Flight entertainment it's kind of hard to set up depending on the device you own"
Cons: "Taxi time on both ends were ridiculously long."
Cons: "The pilot on this flight was amazing!"
Cons: "The boarding process at the gate was brutal and very disorganized and the persons working for American Airlines were overwhelmed and announcements relating to the delay were very confusing"
Cons: "Circled for too long and had no updates from the captain on what was happening."
Pros: "Nothing, was a very old airplane very uncomfortable for a long trip."
Cons: "Very poor entertainment, uncomfortable seats."
Pros: "Everything on time."
Pros: "Flight cancelled after multiple delays. Huge line with single agent to rebook everyone"
Pros: "It was an average flight"
Cons: "Delay of 2 hrs and it wasn't due to weather"
Pros: "The flight was delayed"
Pros: "the plane looked new and clean"
Cons: "the leg space"
Pros: "Friendly attentive crew"
Cons: "The only entertainment was streaming movies via your own device. Not the end of the world but most people have come to expect having personal video monitors. Delta is adding them but AA is taking away."
Cons: "Flight delayed multiple times and then again upon landing at destination."
Cons: "Terrible rough landing for no reason"
Pros: "Crew was great. No electrical outlets, wntertainment was mediocre. This was an old 747 that needs an update."
Cons: "The space between seats is very short!!"
Pros: "Legroom, interactive lcd screens on seat headrests. Would fly again, affordable as well."
Pros: "FUE OPERADO POR AMERICAN AIRLINES Y EL VUELO DESDE TAMPA DESPEGO TARDE Y PERDIMOS LA CONEXION A JAPON TODO EL DIA EN EL AEROPUERTO SOLO HASTA EL DIA 21 VAMOS A SALIR DE LOS ANGELES A TOKIO SI TENEMOS ALGO DE SUERTE MUY MALO EN VERDAD NOS ENTIMOS ENGAÑADOS"
Pros: "Average. Expectation for US airlines are so low this flight score average."
Cons: "lost time and monies...and opportunities."
Pros: "45 minutes early...brand new (refurbished) a320"
Pros: "Quick flight"
Cons: "seating too small."
Pros: "Food was okay.."
Cons: "Had a bulk head seat that turned out to be not one."
Pros: "Timely I have no complaints. The flight went well."
Cons: "Timely I have no complaints. The flight went well."
Cons: "Horrible long delays."
Cons: "Too cold on the plane"
Pros: "The only good thing about the flight is that it was nonstop."
Cons: "This four-hour flight had no movie and no seatback entertainment system. It didn't even offer SiriusXM to listen to. How old exactly was this plane?!"
Pros: "Good air and great stewardesses"
Cons: "Horrible experience in the ground system, they charged me $240 for my bags and the staff are really confused."
Pros: "Delayed 2 hours out of charlotte. Missed flight to Madrid. Newark people are rude"
Cons: "Look above"
Pros: "It was fine"
Cons: "It was a full flight, but I cannot complain"
Pros: "Everything went fairly seamlessly despite having a pacted plane."
Pros: "Comfort and quick boarding"
Cons: "Flight attendants were a bit dry and less than over zealous. Connecting gate in Charlotte was really far from where we landed. I had little time to get there."
Pros: "Boarding process was quick and staff was decent."
Cons: "Tiny seats, everyone was uncomfortable because of this. No in flight entertainment."
Cons: "The flight out of Dallas was delayed. We hustled to our last gate and the person was incredibly rude about last call a d is just arriving to the gate..."
Cons: "NEVER GOT THE TICKETS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Pros: "Small seats, no consideration for disabled travelers. Pretzels suck. One 30 min tv show on 2.5 hour flight. No bathroom for handicap. Cheap airfare is the only reason I fly American. One attendant asked me, with attitude, if I was going to get off the plane...before realizing I can't physically walk. Her face turned white as a ghost when she realized what she had said and how she had said it."
Cons: "See above"
Pros: "Check in was good."
Cons: "Hate paying for bags. It's silly."
Pros: "comfortable seating"
Cons: "For the crew members not to speak so loudly in the back while people are sleeping on overnight flights. If the entertainment is going to be through an App on your person devices charging outlets should be available."
Pros: "I like the comfort and the cheap prices of the fear rates"
Cons: "My flight was cancelled I am told due to lack of crew. What the heck??? It took me all day to get home waiting on standby flights."
Pros: "Aisle seat"
Cons: "Snack options"
Cons: "Missed All connecting flights because plane was delayed 5 hours at place of origin thanks to United Airlines. Needed an "O ring" for maintenance. A very simple part yet had to locate one in another city. Very poor. Wasted 1 day. Went back home. Rebooked for tomorrow. $20 meal voucher. Pathetic."
Cons: "If I actually got to fly with United Airlines instead of having to purchase an additional ticket and fly with American Airlines."
Pros: "The way everyone helped me get on the flight as I was a few minutes behind the 45 minute window to check my bag"
Cons: "Everything was top shelf they really done a great job on this flight"
Pros: "Free snacks. But prob only cuz I got the cheapest option."
Pros: "Arrived much earlier than expected and very smooth trip"
Cons: "Screaming small child for first 30 min of flight"
Pros: "Friendly crew Friendly Gate Staff Super fast boarding"
Cons: "Seats were tight Overpriced upsell for “preferred” seating"
Pros: "Comfy seats. Flights on time. Free pretzels."
Pros: "The crew were attentive and helpful."
Cons: "Small and cramped seats."
Pros: "Smooth ride, snack box, friendly staff"
Pros: "Plenty of room, great cabin service"
Cons: "Plane was way late, several gate changes had me chasing my tail in Chicago...and that is not a friendly airport for incoming international flights on a good day."
Cons: "The wireless connection was super spotty"
Pros: "Flight attendants"
Pros: "Had the first class seating so the drinks were good and helped the flight by quicker. The crew were very friendly. Quick bording left a few minutes early which is always a plus. Smooth flight very little turbulence."
Cons: "The Wi-Fi was not working on the flight so my plan to use my phone for music or watching a movie fell through rather quickly."
Pros: "Seat have enough space for legs. Airplain was clean and crew was friendly and pilot was nice as well, we had some air bumps on our way, so pilot took time to explain why he turned on seat sign, as well as he told 5-10 minutes before start lending that it is ladt change to get up to use restroom if someone needs it. The landing was smooth"
Cons: "Employees of united in Tampa airport are rood, to be exect lady Jennie M (or something starting with J and inial M) It was my flight back to Chicago. I had basic economy which means I can have only one personal bag (which I did, but it is lil bigger then regular women bags) I new it will fit cause I am flight with it all the time if I am going only for a few days and on those cheapest tickets. She gave me hard time telling me that my purse is to big to take on board and was making me to pay for that and the tone with wich she dpoke to me wasn't nice. When I told her that in Chicago they let me go with that bag, she said: "those united employees are not doing there job, if you want to go with it go, but I'll call too ur gates and they will charge you double for that bag" Which noone did, they did not even stoped me on gates, because my bag is perfectly fitting under the seat."
Pros: "My wife and I arrived at airport in Tampa and tried to check our bags in and United ticket counter wasn't working properly. It was malfunctioning. A United agent helped my wife and I very professionally and got everything back to working like it was supposed to."
Cons: "The check in machine not working properly."
Cons: "Missed connecting flight TWICE"
Cons: "Tiniest, tightest seating ever - claustrophobic"
Pros: "flight made me too tired to like anything"
Cons: "flight delay"
Pros: "Cheap flight, on time, convenient"
Cons: "Very little leg room with little padding"
Pros: "Entertainment in flight"
Cons: "Seat room"
Pros: "The crew was amazing. I was traveling alone with an infant and since the flight wasn't full, the ticketing agent moved seats around and gave me an entire row! It was so nice to have the extra space with all my things and to get up freely when needing to change my sons diaper. There was also a changing table in the bathroom which was much needed."
Pros: "Flights were on time."
Pros: "Flight crew very helpful"
Cons: "Not enough storage space"
Pros: "Our Flight Attendant was Hilarious. Made the trip very Relaxing"
Cons: "Upgraded to first class the trip to was great the return was terrible even the first class seating was old and uncomfortable then my bag was not at my final location (direct flight) was told it wouldn't scan!? Same bag used numerous times then I was told I'd have it the next day by noon call at 2 pm and it says it's on its way them receive a call at 430 pm saying he just left the airport wtf?! Just over all very bad service and didn't get a damn thing for my troubles."
Cons: "Lame entertainment console, pay per view"
Pros: "Staff was excellent"
Cons: "Seats are really small paid extra for emergency row leg room but lost out on head room due to window seat. Should have warning & give free liquor as well"
Pros: "Food was edible, nothing special"
Cons: "Boarding was very slow, as was cabin staff. Not very attentive. Made a big deal about letting passengers with connections off first, although we arrived. We waited, as requested. Finally got up,after realizing everyone in the 20'rows behind us was gone."
Pros: "Very gracious staff and attendants : )"
Cons: "horrible service representative in newark."
Pros: "Friendly staff and organized boarding procedures"
Cons: "The other passengers"
Pros: "Friendly crew, absolutely no delays, plane took off within minutes after boarding, flight arrived 13 minutes ahead of schedule, smooth trip."
Cons: "Internet service & power outlets didn't work"
Cons: "Pretzels as an only option."
Pros: "The crew , living on time"
Cons: "I had no dislikes"
Pros: "Arrived safely"
Cons: "Changed the seating plan because it was a different aircraft, we were separated and told we couldn't change seats"
Pros: "The flight attendant was excellent. Much better than most of your other ones."
Cons: "The crew was pretty rude on this flight for some reason."
Pros: "A 7 year old, flying for the first time was seated next to me in the middle seat. An older gentleman was in the window seat, me at the aisle. The stewardess asked me to take care of her. In light of what just happened where a parent paid $150 for the staff to watch his girl and she ended up getting molested by an older gentlemen, this is unacceptable. She was screaming and being a normal 7 year old, pushing the call button every 2 minutes, slamming her chair back and forth. I do not have kids for a reason. This should not be allowed. I was afraid if I said anything to her about her attitude that she could say I did something to her and My life would be ruined."
Cons: "Shame on you United. I was not given the opportunity to change seats due to a full flight."
Cons: "The wi fi did not work"
Pros: "No delays and on time arrivals, courteous staff"
Cons: "No complaints"
Pros: "Our flight attendant was very very accommodating and funny. also Mariana was able to change our seat assignments so all three friends were seared together"
Pros: "Very friendly service"
Pros: "The crew was very nice."
Cons: "Frontier has actually become less comfortable than Spirit. And your bag charges are outrageous."
Cons: "LONG walk to car rental"
Cons: "Communication, customer service, booking adequate staff (I.e. pilots) so that flights don’t get delayed until 1 AM"
Pros: "Crew was professional and friendly"
Pros: "The crew was very nice"
Cons: "It was difficult hearing when the captain was giving announcements."
Pros: "I have never flown Frontier. Everything was smooth. Crew was friendly and helpful. Did not purchase food items on plane and there is no entertainment but I knew that booking the flight. I sat in the 3rd row and had a reclining chair and plenty of leg room. Bags checked easily and in baggage claim fairly quickly. Frontier has a new fleet of planes and this plane was very clean and newer. I will fly frontier again. Price is right and great expierence. What more can you ask for?!"
Pros: "The crew was amazing! They added some humor to the trip while being professional, courteous and friendly!"
Cons: "I paid $54 for my trip to Ohio and $60 for my carry-on!! And then there was no form of entertainment. No music or movies. The food tray was so small that I couldn't place my tablet on it to watch Netflix. Seats were too close together. Never using this airline again."
Pros: "Liked the sense of humor for the crewmember"
Cons: "Charged for everything overcrowded"
Pros: "I loved when I got to my destination so that I was able to get off this plane."
Cons: "After having chose a seat weeks in advance I show up to board and realize my seat is the Very back at 41C. No window, dark, and right near the bathroom so it smelled awful"
Pros: "The actual price was very good, but the seat and bag fees were disappointing."
Cons: "I don’t care if there’s food or not, but nobody should have to pay for a seat or luggage."
Pros: "Arrived safely"
Cons: "On 4 legs, at least 2 had rickety planes that would seem to suggest poor fleet maintenance - noises and significant vibrations I rarely experience on other airlines/aircraft; kayak app was reporting that our flight was halfway to SLC, despite the fact that it was delayed at the gate; Frontier's pricing policy on luggage and onboarding services make it HIGHLY unlikely I will ever fly them again"
Cons: "A little cramped and you should be more upfront about a dumb fee of $45 for a carry on. I thought I was getting a good deal on a flight but I guess I was wrong. I will probably fly with an airline that doesn’t charge you for something that should be free from now on"
Pros: "Airline cannot find my bag, and I have filed baggage lost, I cannot get anyone to respond to me. I have called, and called and called....nothing. How do I get my items returned to me?"
Cons: "I would like to get my belongings returned to me. Can you help me? Mitzi Hinds 8137652619"
Pros: "I liked that the staff was friendly and the tickets were affordable"
Cons: "I didn’t like that there was no complimentary food or beverage options."
Cons: "First the seats are the most uncomfortable metal chairs wrapped with material I've ever sat in. A 20 minute flight I could handle but after four hour flight my back hurt. You ask to review entertainment and food...why? You offer nothing substantial for either one."
Pros: "Fast boarding"
Cons: "Pilot didn't show and he airline gave poor reasons why."
Cons: "I arrived at DAI at 6 am for a 7:35 AM flight today to CVG. The line probably had over 300 ppl in it! The Frontier staff kept telling everyone to get in line. What she should have been asking is where they were going, as not everyone needed to get in that terribly long line! After realizing I didn't need to be in the line, I got out, went to the kiosk (most of which were unused) , got my boarding pass and on I went to TSA. You need more staff, and staff who know how to manage the crowds to make this run more efficiently."
Pros: "I like that the pilots were careful of the storms around us. Flew around the worst. Approached the airport with the least turbulence. Our flight was 45 minutes late, but that was because the plane coming in was 45 min late. An airline can not control the weather, but I do appreciate knowing they take the safest precautions even if it costs more for fuel to fly around the storms. The plane was clean. The stewards were pleasant and smiled."
Cons: "I hate being nickeled and dimed. I think Frontier did make one change since my last flight. They gave someone a free glass of water - which I think was a good compromise. I don't mind being charged for drinks - even sodas - but water is too basic when poured into a glass. I did like if we had to pay for overhead luggage at least we boarded first to be able to store it. Although, being charged for a piece of overhead luggage to the point of adding $70 to the ticket for roundtrip - may remove Frontier from my idea of being a budget airline. Southwest with free luggage still looks good to me."
Pros: "All on time, friendly staff."
Cons: "Having said that, No reclining seat, no snacks, no TV For lacking these things I'd expect the flight to be cheaper"
Cons: "The flight was delayed and we got a notification from google, but when we called Frontier, they said it was on time. And when we reached the airport they said, its been delayed. It caused a lot of inconvenience. Very unprofessional."
Pros: "This was an economy ticket and everything about the flight was fine but not wonderful. It made me think about what I value when I fly. The next time the 'cheap' ticket price draws me in - I will just add another $30-70 for a carry-on and/or checked bag which will make the price comparison more aligned."
Cons: "Have your credit card ready - nothing is included."
Pros: "Not much"
Cons: "Plane was delayed two hours, then we sat on the plane for another hour all for a one hour flight. There were maintenance issues and things done wrong on the plane. There was no incentive or even snack to help the customers get through the three hours."
Pros: "Staff was very timely, considerate, and very accommodating."
Pros: "Friendly flight attendants."
Pros: "The crew"
Cons: "The seats and no music hookup"
Cons: "I was late getting to the airport. Im not from here so i endend up at st petes airport. Got to Tampa and Still had 30 minutes before departure and they wouldn't let me check in said they were almost boarded and i missed my flight. So i asked for a refund of at least some of my money and they said with the rebooking fee it would be what the ticket cost. Worst airline i have ever dealt with. I had just moved down here and the whole trip was for me to be able to visit my kids. Never again will i book a flight with this shitty airline"
Pros: "Great experience. Will do it again!"
Pros: "I liked the price, It was a last minute flight to see my mom before her surgery. The boarding was smooth. The cons though were the tiny seats from the 1970's and that even a coke, water and/or snacks were for sale and not complimentry."
Pros: "Loved the price!!"
Cons: "They could have tied me to the wing of the plane and I wouldn't have complained for a $22 one way ticket !"
Pros: "The price was a great value, the flight was well run."
Pros: "Direct flight, great rates, no delays or cancellations."
Cons: "Could not check in online or check luggage in online from Frontier's website. A message said In order to change any information, I needed to call. Apparently, using a third party to book flights prevents one from accessing which would normally save time and money saving features."
Pros: "The fast and friendly services."
Cons: "The seats were very uncomfortable, but remember it's a budget flight so it's normal."
Pros: "I flew from Denver to Tampa and returned to Denver the same day (evening)."
Cons: "My flight from Tampa was good after I explained I told the check in representatives I literally had just dropped off my kids from their Christmas break and returning back to Denver. I little irritating to explain during he holiday hustle and bustle."
Cons: "Flight was canceled when it was clear that the crew wasn't ready. Frontier would clearly rather inconvenience the customer rather than themselves."
Pros: "Flight was canceled and I was not notified. Flight sat on tarmac, unloaded and then canceled"
Pros: "I liked that the boarding was really quick once it started. Overall I was satisfied with the timely manner and the friendly staff."
Cons: "My only real complaint is the seats. I know its a budget-minded flight airline but research shows the height of the average male is 5'10. Women 5'5. The seats did not reflect this at all."
Pros: "Boarding was easy, flight crew was friendly"
Cons: "Seats need to be more comfortable with more leg room, drinks were $2.99 and cost of carry on and checked luggage"
Pros: "The flight attendants were so pleasant and humorous. They also explained why things are done a certain way on planes. For example, the one flight attendant explained to us why we put our devices in airplane mode, so we don't drain our battery d"
Cons: "It was absolutely terrible, start to finish. There is ZERO customer service, from the the check-in to the customer service hotline. DO NOT FLY WITH THEM. Absolutely horrible experience. Worst of my life."
Cons: "seats suck late late and late"
Pros: "On time, not overbooked, comfortable seats, clean."
Cons: "I hate paying for a beverage."
Pros: "Frontier offers amazing rates on domestic flights. Their crew is friendly, boarding is efficient, and they make sure you are told about all extra fees up front. I appreciate the simplicity and think flying with Frontier is an exceptional value."
Cons: "As much as I like the price, traveling like a sardine in a can is never an especially pleasurable experience. The seats are thin, uncomfortable, and do not recline. The staff provides no free food or water (but if you want ice, they'll be a little accommodating). And entertainment? Forget about it."
Pros: "price was very good for a one way trip"
Cons: "seats are not comfortable at all"
Pros: "I had a few extra seats around me. Used them"
Cons: "Seats are not comfy and Trey tables are stupid small."
Pros: "Boarding was average, crew was good, trip on a whole was good, you get what you pay for."
Cons: "Paying for what I think should be included, it was still the same price as if I bought from other airlines by the time I was done"
Pros: "The flight attendants were very nice."
Cons: "I have nothing bad to say."
Cons: "The lawn seats did not recline, very uncomfortable. I felt like we were nickled and dimed. I always used to fly Frontier in the past but will try not to anymore"
Pros: "The staff"
Cons: "The plane, the five-hour delay."
Pros: "I really liked the great price I got for a round trip ticket to Florida to visit my brother. I compared many flights, and Frontier offered the best deal."
Cons: "I think that next time I use Frontier Airlines, I will spend the extra money on a roomier seat. I felt a bit cramped in the regular seat. I was surprised that I actually had to pay for my seat."