Find cheap flights to Big Sur

Pros: "It was excellent. They even waived the baggage fee!"
Cons: "Nil"

Pros: "Jennifer"
Cons: "All good"

Cons: "Flight attendant sent me to Carousel 2 for baggage after I volunteered to send my carry on luggage to be checked. Carousel 2 did not have Alaska’s luggage. I waited for 20 minutes and finally went to lost luggage and found it. I was upset about this."

Cons: "Flight was delayed by 1 hours and then after boarding we were kept waiting for another hour. I had parked my car which exceeded the time limit and I had to pay the fine for extra time."

Pros: "Customer service was good"

Pros: "Fast friendly service"
Cons: "Nothing"

Cons: "Two crews at the rear side of the flight chated with each other too loudly that affected travellers' rest. One of the crew changing her shoses when she said goodbye to travellers."

Pros: "I didnt eat so I am not sure regarding the food quality and i didnt had a headphones so i couldn't enjoy the entertainment."

Cons: "Flight was delayed"

Pros: "Ease of travel"
Cons: "Nothing"

Pros: "Easy to board, fast arrival"
Cons: "Better snacks"

Cons: "Not on time."

Pros: "It got us where we wanted to go."
Cons: "It was far too crowded."

Pros: "Crew were very attentive and hospitable to the crew. I have been flying ASIANA many times and enjoy the flight as well."

Cons: "Not enough fruit & cheese boxes to reach past mid plane"

Pros: "Everything"

Cons: "The plane’s electrical system was not working and we sat on the plane for over an hour with no A-C. Several solutions that were tried were also broken and we were told that the plane itself need to have additional electricity to start the plane for the past 4 days! Unacceptable on a usual A+ airlin"

Cons: "Immigration and customs along with baggage claim was a mess. They need to get it together. It should have been more streamlined and the lines are ridiculous."

Pros: "I loved how accommodating the crew was for having a late departure."
Cons: "Maybe update the passengers as you find out the plane will be later than expected"

Cons: "Start serving people early and the plane smell musky"

Pros: "Everything"
Cons: "My cabin bag has been misplaced and I siding receive the same."

Pros: "Boarding was smooth. The crew was very pleasant and helpful. The nourishment was very good."
Cons: "Entertainment was wifi based. No live TV which Virgin America used to offer."

Pros: "View out window. Legroom was good."
Cons: "Cattle car crowded, sold out flight. I usually drive or ride motorcycle to travel. I’m a man, not livestock. I need space around me."

Cons: "Once agin slow boarding"

Pros: "Everything was great! This was my first time flying Alaska Air and I could not have had a better trip! Everything ran according to schedule, I was comfortable during the flight, slept the entire time, staff was great!"
Cons: "The woman making announcements did not specifically announce the duration of the flight as we were departing. I was able to figure it out on the map option on the screen, but I would've liked to hear it verbally. Only suggestion I would have is an announcement on the plane for which baggage claim belt our luggage would come out of. I may not have heard it though, if there was an announcement. It was not difficult at all to figure out once I was in the baggage claim area, however if this was known while we were still on the flight, I prefer to know this info!"

Pros: "The free movies."
Cons: "Flight boarded late and left late."

Cons: "Everything!!!"

Pros: "Flew Alaska air - Plenty of leg room and much more than any qantas domestic flight! Empty flight and very short."
Cons: "Flight was delayed. Inflight entertaining streaming system was not working. Too many people insist on not checking their luggage under, so we almost didn’t have space for our carry on by the time we were allowed to board."

Pros: "I enjoyed the whole experience with my Alaska Airlines flight. The staff were nice, the flight was close to on time and the cabin was fairly comfortable."
Cons: "Very little leg and foot space especially with the aisle seat."

Cons: "unfortunately I had a middle seat and the man sitting next to me was too large he was constantly in my space with his body, his arms resting on my chest it was a very uncomfortable flight."

Cons: "The Christmas music played on the plane while sitting at the gate was awful. I felt like I was in a torture chamber being subjected to disorienting noise. Actual flight was totally fine."

Pros: "Great experience."

Pros: "The crew's friendliness and professionalism."
Cons: "The boarding process was not as smooth as we were used to."

Pros: "Even though my flight was only 1.5 hours, the airline gave us access to free entertainment using their Wi-Fi, and they gave us a mini snack box with three tasty items. The seats were comfortable as well and each seat was equipped with a port to charge your cellphone or laptop, which I found very handy & considerate. It was a pleasant experience."

Pros: "The crew were very attentive and pleasant to interact with."
Cons: "The food was a little lacking. But considering it was a short flight it wasn't that big of a deal."

Pros: "Short flight"
Cons: "Not prompt takeoff or system for getting people on-board. The gogoinflight is also a mess and didn't work for this leg of my trip."

Pros: "The airplanes were nice, clean and comfortable,"
Cons: "The food was nasty! The choices were aweful, the crew didn't look profesional!! They look like they were going to sport event."

Pros: "Nothing"
Cons: "I felt like cattle flying on flight 308 sea-sf. Obese intoxicated guy taking up 1/2 my middle seat that I paid $200 for. Pilot said we were 16 on take off line. I think he is being sarcastic - I hope he is. Not a pleasant experience at all. 34 min late & no wifi. 30 min to get to gate. BS"

Pros: "I was able to upgrade to 1st class at the gate for a low fee. Meal and drinks included, comfortable seating with decent leg room. Attendants greeted and called you by your name. Food came piping hot and my champagne was never empty! Loved their 1st class experience."
Cons: "2 things I would say is that they need an entertainment update to match Virgin America. And the carpet on the walls in 1st class is a bit ridiculous. I didn't understand what that was about."

Cons: "Late departure, late arrival, stuck half an hour on the ground before being able to get out of the plane while the PA blasts a message about Alaska being the most ponctual airline : a joke"

Pros: "Alright, just a normal flight"

Pros: "The flight attendant kept running cart into me and then was very rude. I am 8 months pregnant but was told I was only allowed one cup of water to drink. Very unfriendly"
Cons: "The crew wasn't very pleasant"

Cons: "Why board us and then deplane us. Surely they knew this was a problem. Friends flying other airlines didn't have to board and deplane when delayed due to SFO runway maintenance. I am sure the airlines all knew about the construction and should have altered their flights rather than inconveniencing the passengers at the last minute."

Pros: "I used the call button for the first time because I had ignored the drink service and desperately needed coffee. The flight attendant came back with a smile and got me some of the best coffee I could've asked for."

Pros: "See above."
Cons: "Survey should have a "not applicable" category. I did not have food or entertainment so can't rate my experience on those areas."

Pros: "Brian of the brand new air plane's staff was very friendly and attentive. The plane had that great "new plane" smell ... mmm! :)"
Cons: "Well, it's always difficult when one has to change terminals and the plane is delayed. It's even harder for those of us with mobility issues. I use a knee scooter and I was in a lot of pain by the time we finally boarded. The crew seemed just a bit confused as to what was going to happen to my scooter, although it worked out just fine. I couldn't get the in-flight wifi to work either of my two devices, nor could my seat mate. :( We were served food very late in the fight -- I had about 15 minutes to eat before the seat tray had to be put up. But worst, my flight home has been cancelled and rescheduled for a much later flight. As mobility device user, I'm limited on who can pick me up and when. This means an over two hour wait for my pick up person, which is very hard on a one-legged person. I asked Alaska if they would be willing to waive the fee for a different flight when I can get a prompt pick up person with room for my mobility device. They said they would not. I'm a little surprised, as Alaska claims to be ADA and military friendly. I'm not sure I'll fly Alaska again."

Pros: "Everything"
Cons: "Nothung"

Pros: "The flight left on time."
Cons: "The flight was so full and there are no video screens on the seat backs. Our plane was 20 minutes late because the arrival gate was occupied by another plane."

Pros: "Ease of boarding; device plugin at my seat."
Cons: "The stupid bags fees! C'mon there is absolutely NO reason to charge $25 per bag. That's just a con job to squeeze more money out of us."

Pros: "Nice crew. Plenty of legroom"
Cons: "The time to get the luggage to baggage claim was way longer than expected."

Cons: "the flight was 2 hours delayed but the staff continuously kept us up to date"

Pros: "Seat comfort is better than many airlines but I still felt boxed in."
Cons: "Flight crew was mediocre at best. Very abrupt and snippy when offering drinks and snacks. Flight attendant who gave disembarking instructions had difficulty with language and stuttered and stumbled with words."

Cons: "Too many people on flight during Covid"

Cons: "Too many people on one flight for a while pandemic to be happening Smh"

Pros: "Crew inside the plane was friendly and warm, particularly Craig. Very inviting and reassuring."
Cons: "The almost 2-hour delay and gate change due to “airplane maintenance” was terrible. It did not feel as if the guests were going to be accommodated. They made few announcements about it."

Pros: "Landed early"
Cons: "There were crumbs on my seat when I got there. The plane could not have been cleaned."

Cons: "It was a 6 hour flight and I didn’t know only 2 snacks and a water were available on the plane until I got to the airport. Almost everything was still closed at the airport. We were quite hungry and thirsty."

Cons: "Despite the delay of almost 3 hours (which we were informed much earlier than getting to the airport at) the plane was 40% empty so can’t complain at the end of the day"

Pros: "I liked the male flight attendants on my flight. They were nice and cheery and was always willing to help. The inflight entertainment and WiFi was great. The snacks were also good."
Cons: "I forgot to the flight attendant’s name but she was quite rude. I traveled with an infant who required warming up of her milk in a bottle and I would ask for hot water and she failed to bring it over. I requested hot water twice. Initially when the plane was taking off- she stated she cannot bring anything while the flight was taking off but even after take off and in cruising altitudes she did not come over until we rang the call bell and another flight attendant came over. Second time mid flight we happen to ask the same flight attendant for hot water as she passed by— she nodded her head but again never returned with the hot water. Again I hit the call button and another attendant came over and gave me water. I felt that she did not like attending to the flight guests and always seemed to give an attitude. I understand traveling with a child may be hard for others, but imagine the parents who have to care for a starving baby. The flight was also a bit too warm."

Pros: "Crew was very friendly and responsive"
Cons: "Would’ve been nice if they offer headphones. Maybe they did and I just didn’t notice."

Pros: "It was a smooth flight"
Cons: "More food options"

Pros: "A 6+ hour flight is always tedious but jet Blue is always the best option, with live tv and a good supply of movies and snacks."
Cons: "Quicker departure, 20 minutes on the tarmac, but that’s not the airline fault...FAA Boston"

Cons: "Comfortable seats, courteous flight crew. Easy boarding and organized."

Pros: "In flight entertainment was great"

Pros: "Boarding process was smooth, and attendants were kind and entertainment system seemed good."
Cons: "Attendants could allow passengers to use extra leg room seats if they are empty once in the air. Would be great if the default setting for the screens was OFF."

Pros: "Jet Blue planes are always great. Super clean and comfortable."
Cons: "They should have scheduled pistols for our flight. We had to delay the flight for two hours until they arrived."

Pros: "Friendly crew. Extra snacks and drinks were a big plus on a long flight."
Cons: "There were not enough people that checked their carryons, which lead to a long delay in boarding. Jetblue people should have demanded more checked bags to avoid a long delay in boarding. The flight was painfully long due to snow, which is understandable."

Cons: "Entertainment controller was broken"

Pros: "You can always count on JetBlue for good snacks and free WiFi."
Cons: "But the snacks and free WiFi is not enough to payback the delayed departure experience. Just a week prior, my JetBlue flight was scheduled on time and then three things delayed thre flight for three hours right before we took off and now this! I was told it was due to needing to replace a crew member from another delayed flight. How can that affect so many people? The seat was also super uncomfortable and the back of the cushion was rolling forward, which made it hard to sit for that long. we also didn’t have a gate when we landed so that added on an extra 30minutes. Really disappointed."

Pros: "I liked that they offered quality and complimentary snacks and how they didn't make a big deal if we wanted like 2 tob4 servings of water as i get extremely dehydrated. Staff was friendly and their boarding times and door closing times were clearly printed on the b pass which i appreciated. If only their frequent flier numbers were partnered with more programs. Seats were clean and were connected so you cpukd watch tv and recharge your phone. Good variety of movies!"
Cons: "I think they charged for blankets but at least it wasnt freezing like AA"

Pros: "The flight crew was very nice"
Cons: "The fact that I was 3 minutes late to check my bag (due to a line and walking to the wrong counter the first time) and they would not allow me to go on my original flight and route my bag on another flight. This resulted in me and my bag getting pushed on two new flights and my overall travel time going from 4.5 hrs to 11 hrs which with a 15 month old is an eternity. Many other airlines will allow you to make exceptions when checking in late (I was still nearly 40 minutes prior to flight departure) and let me still check a bag OR allow me and my baby to stay on the same flight without the bag."

Pros: "I was about to miss the last bus home due to weather delay. the crew made an announcement asking passengers to let me get off first. Everyone did. They were amazing in every way."
Cons: "1. when there are delays...and the gates get super congested, you should a person directing people. 2. the majority of people at the gate, on board, making announcements – put their energy into speed and musicality in their voice. It should be about clarity. I know, they say the same thing 10 times an hour...but I want to get what they are saying...particularly if it's about safety."

Pros: "The staff and good selection"
Cons: "My entertainment system did not work and the person sitting next to me took up part of my seat"

Pros: "The in flight entertainment was awesome. They have free WiFi, Direct TV, XM radio and more."
Cons: "The flight was so uncomfortable. It was hot in the cabin, and the seats seem to be even more uncomfortable than other airlines. Our backs and butts hurt, and nobody was able to get any rest."

Pros: "I LOVED the comfort of the ample seating space and leg room, compared to American and free WiFi and movies with the individual monitors on the seat backs for every passenger. I flew Jet Blue on my return flight from LA to Boston to attend our son’s USC graduation. The flight from Boston to LA was on an American Airlines flight. The seats were super narrow with very cramped leg room. To add insult to discomfort , I learned just after take off on the American flight to LA that our dogs got loose at home and the person caring for them was frantic. I had to purchase in flight WIFI ($16/ hour $18 for the entire flight) to attend to the Lost dog issue (hugely stressful) only to learn after the flight that $300 worth of fraudulent charges occurred during the flight that my bank’s fraud department claims occurred as a result of entering my card information to purchase the internet access. That depleted the majority of our travel budget. (We live paycheck to paycheck and had pinched & saved to be able attend this special event) I was so apprehensive on the returning flight and can’t describe my relief to learn the WIFI was free. My fears dissolved as did my aching head and back as I settled into a wonderfully comfortable seat with far more leg room than my prior flight. Thanks Key Blue! You have a fan for life!!"
Cons: "Not one thing I didn’t like!!!!"

Pros: "Flight was delayed over an hour, I missed my apointment rendering my trip useless and now a waste of money. This is not the firat time, I will not be using Jetblue in my future trips."

Pros: "Food was really good, but the cabin crew were up to JetBlue's normal outstanding service"
Cons: "The range of movies is still pretty poor (if you're a frequent JetBlue traveller)"

Pros: "fee movies"
Cons: "couldn't find the movie that I started watching on my previous flight"

Pros: "Timeliness, crew courtesy."
Cons: "Chatty girl next to me on cell phone pretending to be a big shot. Our lite didn't work. Seemed like old, old plane rattling"

Pros: "Entertainment was great! Great selection of movies!"
Cons: "The earbuds are terrible, I personally don't do well with that style - i would do research to see what the most universal type head phones are used because these were the worst. Also the control to my entertainment was on the right side, where the middle person kept changing my channels and volume. I would have liked for it to be on maybe the left side where no one else could touch it. (I sat at a window seat) The guy next to me fell asleep and so it was super hard to get to my controller (although there is one on the computer, he was still messing with it with his elbow)."

Pros: "2.5 hours late boarding because there was no piliot or co pilot. They lied about reason blaming on grounding by san fran but then a supervisor said they were waiting for a pilot because they were taking out"
Cons: "The crew"

Pros: "I like only 1 thing wi - fi is working good."
Cons: "I don’t like anything. It’s a worse airline ever i take I would like to suggest never ever fly with jet blue . I go through so many problems so rude employees working at help desk . Especially steven he said he is supervisor then he says he is only shift leader instead of helping he just talking so mean guy . This is really a big story i try to put in small words ...i fly with them on march 2nd LAX to JFK my finale destination is amritsar in India because of their fault i miss my next flight . The lady help me in morning she is very mean i wanna talk to supervisor she say I’m supervisor but she is only shift leader.i forgot her name . When steven told me he is supervisor i was like"

Cons: "Everything was smooth, great flight, great entertainment, but it took over an hour for our bags to arrive at our baggage claim."

Pros: "Again the on board crew was very helpful and were willing to vouch that the plane had mechanical issues not weather issues when the gate agent in LGB tried to tell me that I would not get reimbursement for ground transportation to get from San Jose to San Francisco. So the good is that JetBlue did reimburse me for the LYFT I had to take to San Francisco."
Cons: "Well I arrived in San Jose, not San Francisco. So I arrived 3.5 hours late. Also, I did not appreciate when the gate agent told me that I could not be reimbursed for ground transportation because my flight was weather delayed not mechanically delayed. I understand that he/she may not have known what was the issue with my original flight out of Salt Lake. But, telling me that I would have to pay for ground transportation at 1 am to get the last 30+ miles to my destination made me really worried. If he/she didn't know and didn't have the time or resources to figure it out, I would have preferred if she redirected me to someone else or a phone number or email."

Pros: "The crew. The plane. The space. Everything"
Cons: "I forgot my headphones so it was a bummer to have to buy them but other than that everything was amazing! I love Jet Blue!"

Pros: "Crew were great, boarding process was good too. Great snacks and overall a good experience."
Cons: "The plan temperature was like 85°f for the whole journey meaning you pass our, sweat, or get a headache. Also the seats were really uncomfortable."

Pros: "Leg room because I sat next to the emergency exit"
Cons: "Everything except leg room. First, your team never offered beverages. When I asked them about it, they said that they didn't want to wake anyone ... really? Like the whole plane? It's a red eye flight ... I'm sure most would take at least a water. Meanwhile First Class was served every two minutes for everything they wanted ... and us folks that make up the rest of the plane ... we don't count? So, everyone basically went to the fridge to get drinks. Water wasn't even offered ... huh? Also, your seats were ridiculously crammed ... extremely uncomfortable. Other than that, I'm glad we made it to New York."

Pros: "Entertainment and timeliness of the departure and arrival."

Pros: "This was my second time ever flying JetBlue (the last time I did was maybe 5-7 years ago). I forgot what a pleasure it is to fly JetBlue! The service and amenities are similar to Virgin, not the mention, the snacks are awesome! I will definitely keep this in mind for future travel. Thanks, JetBlue!"

Pros: "I arrived 3 hours early and was able to switch to an earlier flight."

Pros: "the seats were more comfortable than many other airlines, the snacks were more plentiful. I only saw one flight attendant doing anything in coach, he kept very busy and was pleasant. There was a female attendant around but I did not see her doing anything - maybe she was first class."
Cons: "First, the pre-boarding announcements were very difficult to hear and understand. The attendant spoke way too fast so that combined with the lack of clarity of the speakers made it almost impossible to understand what was being said. I have a hearing impairment so I need my husband to tell me but he too had trouble understanding the announcements. This was somewhat true during the announcements on the plane also, but less of a problem there. Let's face it, the audio systems really make things sound garbled so it is very important to speak clearly and slowly enough. I don't know how I could travel alone."

Pros: "The crew kept us well informed and were extremely calm."
Cons: "We were stuck on the plane for 9 1/2 hours for a 5 hour flight. We weren't allowed to land at JFK, so we got diverted to Richmond, VA to refuel. Miserable experience."

Pros: "Excellent service"
Cons: "Too long flight time I noticed the plane speed was 440 MPH most of the time. This may be the first flight I sat which was flying this slow"

Cons: "paid extra for what I thought was early boarding only to discover I had paid for pre check which I didn't need."

Pros: "The entertainment on this airline rocks! A great variety of free movies, Dish TV channels, and free wifi! The 5 hour flight went by too quickly! Also, the check-in crews were super friendly and helpful with gate checking our bags."

Pros: "JetBlue is always an excellent airline to fly. Always know what youre going to get."
Cons: "The AC was broken or something of the sort, so it was very hot. Made the 6 hour trip extremely uncomfortable."

Cons: "It was extremely hot and stuffy on the plane and the remote to change the tv or entertainment module was broken."

Pros: "Service, seat space, comfort, ample snacks, clean plane, great IFE, free high speed WiFi for all"
Cons: "That I couldn't sit in Mint (Business) class - because I'm poor"

Pros: "Free wifi Free drinks New airplanes"
Cons: "Choice of snacks is unhealthy Movies are streamed and must be purchased within first 30 min"

Pros: "same"
Cons: "same"

Pros: "The only thing I liked was that I was one fight closer to home. This flight was awful."
Cons: "The aft lavatory had a broken seat lid so they took the entire lavatory out of commission for our flight, and our flight knowingly experienced ground delays so one lavatory for 100 people for several hours is UNPLEASANT. One crewmember was in a foul mood, and due to the lavatory issue, refused to let anyone use the forward lavatory while she was doing drink service, even during an emergency."

Pros: "Delta treats diamond medallion members better than any other airlines treats their elite members"
Cons: "No in seat entertainment"

Pros: "On my last 4 trips in 6 mos I've flown United, Delta, and Hawaiian, to Cancun Mexico on United Aug 2015' , to Puerto Vallarta on Delta December 2015, Hawaiian to Honolulu December 2015, and Again on Delta to Honolulu Feb 2015. Hands down Delta IS THE BEST, there nothing better then having Free movies to pass the time, from TV to HBO and SHOWTIME and Current Movies in the theaters TODAY music, games, etc even free headsets any eye cover to rest ALL FOR FREE Delta isn't so worried about charging for eveything, a happy traveler is a repeat traveler, that is DELTAS GOAL Happy repeat travelers I voiced my displeasure with Hawaiian after finding out on my Day flight over I get charged $10 for blanket n pillow and free ( bad ) meal. Then on red eye home it's free blanket and no food, I can bring my own better food, and blanket which I do, but to charge for entertainment is the worst thing ever, AND EVEN FOR SIMPLE MUSIC WAS A CHARGE, SUCH POOR SERVICE Delta hands down IS CUSTOMER SERVICE ORIENTED PERIOD DELTA DELTA DELTA I'M FOREVER YOUR HAPPY TRAVELER,"
Cons: "The snack boxs are kinda unappealing, I bought both and they were jost OK, But that's fine I can bring food simply enough and would have but I was running late, Happy traveler"

Pros: "The flight got us from LAX to SLC"
Cons: "I bought my ticket in October, checked in yesterday and when I got to my gate was told I didn't have an assigned seat!!? This was totally unacceptable, I was told I didn't select a seat on the seat selection screen and that I was now on standby. I specifically remember the seat selection screen being extremely misleading and thought that I had selected seats when in fact I didn't according to Delta. Maybe instead of focusing your website on getting customers to upgrade their seats you should focus on getting them a seat first. Secondly make sure tickets can't be purchased unless a seat is assigned first. Who would want to buy standby tickets 3 months in advance? I'm guessing not many people."

Pros: "I liked that I was able to go to sleep."
Cons: "When boarding I had no sets assignment which I never enjoy. It was 5 minutes to boarding, I still didn't have a ticket and the agent was quite rude when I inquired. In fact, for the majority of the time before and even during boarding he was laughing it up and chatting with ticket agents at a neighboring gate. Then I did board, the ticket was not clear what my boarding group was so I missed out on boarding early. When i get to my seat I have two people completely unwilling to move to let me into my window seat, but are all too eager to tell me to be sure not to hit them. This flight was after a long layover and after a long flight from japan and was a horrible end to an otherwise beautiful trip."

Pros: "Crew was okay, as well as the in flight snack"
Cons: "Over one hour delay to begin with and then we were stuck in the airplane for 45 mins waiting to pull into a gate."

Pros: "Wish there were less rows for more leg room in every flight. It seems rediculous we would rather cram in an extra 1-2 rows to maximize profits instead of charging an extra 5-20 dollars per seat. There is never enough leg room. Also it seems rediculous we board foray class first why not let those who have to sit at the back of the plane board first,it would save me time overall for boarding. Last there was no entertainment onboard. In a day and age where s flat screen costs 100 spats I'm suprised is not standard on every flight."

Cons: "Hour and half delay"

Pros: "The adorable and well behaved dog sitting from across the aisle with his human."
Cons: "Inbound flight from LAS was more than an hour late. Boarded the plane and we did not leave until much later. Arrived at SFO at 12:15AM, two hours later than originally scheduled. I shouldn't complain as the fare I paid was cheap, but i definitely learned my lesson."

"I had to cancel my trip because of COVID delta. My brother who I visiting got scared and didn’t want me to visit. I paid for insurance that you provided through your site. Allianz hidden in terms that canceling because of COVID fear isn’t covered. I was never offered insurance through delta on your site witch I would have bought. Delta isn’t even giving me a credit for a flight and keep my money. What a scam and I’m very disappointed in the services I received."

"Great customer service. Safety and cleanliness. Fly delta."

"2hours delayed and didn't give notification right away 🤷‍♀️. I even lost my food to rush to go to the airport. Paid $60 for seafood plate ending just leave it almost halfway on my way to the airport find out the flight was delayed. I wish they have more accurate policy to let passengers knows for any problems about the flight as soon or as early they can"

"I like that I got to my destination safely."

"The TSA screening is absolutely unnecessary. It is dehumanizing and has been proven to be in-effective!"

"Anyone that purchased a Delta 1st Class seat should have access to the Delta Sky Club. My wife and I purchased 1st Class tickets for a Delta flight from SeaTac to Washington Dulles but were denied entrance to the SeaTac Delta Sky Club because we did have an American Express card."

"Really accommodating staff, and on flight amenities. I would fly with Delta again."

Pros: "The seats were very good. The crew was helpful and friendly."
Cons: "We had a connection in Detroit. The flight from Seattle to Detroit arrived about 30 minutes late, and we barely made the connection. Apparently Delta had not told the Detroit-Boston flight to wait a few minutes for us. We did make the connection, but we arrived at the gate with no seat assignment (we had been bumped the day before from our original flight because of a mechanical problem) as the plane was loading. Had we missed the flight, we would have had to spend the night in Detroit and go to Boston the next day. Delta should have told the gate agent that we were coming."

Pros: "Crew attentive, professional, appeared to be enjoying job with full plane."
Cons: "The mew food boxes in furst class taste terrible."

Pros: "Sitting in the exit row"
Cons: "Nothing"

Pros: "Great crew."
Cons: "Mask enforcement"

Pros: "Clean safe comfortable plane seats. friendly staff."
Cons: "A small credit for miles as the Wifi didn’t work."

Cons: "Having cocktails available on-board"

Pros: "Very friendly thank you!"
Cons: "The wifi login experience could be improved. I purchased wifi as a guest when I had an account and had to spend extra time chatting with an agent to get it resolved. They were very helpful but having the option to login to my account at the start would be ideal!"

Cons: "The exit row that I paid up for, for leg room, didn't have extra leg room. First world problems."

Pros: "Crew was awesome!"
Cons: "The boarding did not go on time. An announcement about why would have been nice. Still made it on the flight on time."

Pros: "I would like to have ore of a grace period to check baggage."

Pros: "Crew was polite and very helpful."
Cons: "It would have been great to reiterate to passengers to remain seated when deplaning, until the passenger in the row ahead were approximately 6 Ft away."

Cons: "Bad social distance"

Pros: "This was a redeye flight which are never the best. We upgraded to first class for a chance to sleep. The sanitizing of the aircraft was beyond expectations. The personal wipes were a plus so we could clean the areas around our seats to our satisfaction. The individual snack bags are a great idea to minimize handling."

Pros: "It was nice that the plane was not packed full."
Cons: "Box water instead of water bottles. The seat wasn’t very comfortable since it wouldn’t recline."

Cons: "The Seattle gate agents never said which flight they were calling and since neighboring gates were boarding at the same time it was very confusing and rather chaotic."

Pros: "Felt safe and sanitary"

Pros: "Crew was very attentive. I appreciated the extra spacing between passengers."
Cons: "I would have liked to see alcohol served."

Pros: "There was an amazing variety of tv shows and movies. That is essential for long flights like ours was."
Cons: "For long haul flights, I am used to being offered a pillow/blanket, even when sitting in economy."

Cons: "There should not be a pay wall around the internet in today's day and age"

Pros: "Everything from hospitality to the ease of the flight. Captain communicated to put all at ease during this time in which this pandemic has gotten many fearful of flying. Great landing as well."
Cons: "Everything was great!"

Cons: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"

Pros: "Price is ok"
Cons: "Delays of three hours are very bad"

Cons: "We weren't alerted there was a chance of delays. Over two hours late."

Cons: "Food really bad on both segments."

Cons: "2 seats and neither tv/entertainment centres worked....unacceptable on a 10 hr flight!"

Pros: "Service by crew. I was flying economy but it was par to business class."

Cons: "Compared to Virhin Australia crew, Delta staff seem almost poorly trained in comparison. For example, Drlta crew don’t check your pass, don’t immediately move down the aisle to move along tourists busy discussing their seats and then line up for Boarding seems chaotic at best."

Cons: "Departure delayed by 1hr30"

Cons: "Kayak a howed my gate as something that didn’t exist at the terminal. I went to a kayak help desk to have a ticket printed that showed my TSA precheck because it wasn’t showing on my mobile ticket, and no one was there to help. I waisted for 10 mins. It then took me nearly 2 hours to get through security. I asked if I could get through quicker and was told I could not, despite it being passed my boarding time. I then ran to my gate where I waited for another 10 mins (no one was there, again) and then an employee came out and said they couldn’t let anyone board once the door was shut. He then directed me to the delta help desk (there was at least 20 people behind me who missed their flight). I then had to pay an additional $75 to get a later flight. The whole experience was awful and I’m disappointed with Kayak and the gate confusion, but mostly Delta and the lack of customer service."

Pros: "Snacks that include a dairy free option like the kind granola bar"
Cons: "We were delayed like crazy."

Pros: "Friendly staff"
Cons: "Napkins stuffed in the overhead to fix presumably the rattles."

Pros: "I think they flew so fast. We could land almost on time even though we departed a hour late. Airplane was new and clean."
Cons: "Boarding was chaos. They overbooked 25? 45? Anyway, they are in panic. They tried to request ppl to take next day flight by giving away 300 gift card etc. the ppl who were told there are no seats upset and arguing at the gate. Flight was delayed for one hour. Once we are on airplane, they are still shuffling seats around, so ppl cannot move forward. Just standing there for 10mins waiting for things to settle. Flight attendants did not give us a headphone. (I have a headphone for iPhone X so I could not connect it to their entertaiment system.)"

Pros: "On time"
Cons: "Take a long time to taxi to the gate & getting off the plane."

Pros: "Comfortable"
Cons: "I was in 10C a So I was able to hear a disgruntled AA employee. Just like office politics. But up in the air. I didn’t need to hear"

Pros: "Very attentive crew"
Cons: "Boarding gates"

Pros: "Good entertainment, seats were ok."
Cons: "I paid for a seat with extra leg room and then was told at the gate that there were none of those seats left, despite the fact that I booked and paid for that seat 3 weeks ago!"

Cons: "salt free option for snacks; flight could have not been delayed but that’s not the flight crew’s fault. winds at sfo caused us to delay our takeoff"

Pros: "Attentive Flight Attenants"

Cons: "I could not check in online nor selecting a seat in advance. Getting the boarding pass and the seat was a nightmare. British neither American could not help me out. Horrible experience"

Pros: "Awfully rude flight attendants Took multiple buses I guess American doesn’t pay good money to the airports"

Pros: "Nothing. Just the pilot"
Cons: "Everything. Bad communication. 1 h delay. Then 3 hs in the plane. We ran out of gas. 2 more hours taxiing Never seen something similar. I really hope my mileage refund."

Cons: "The terminal 52A-J is a disgrace"

Cons: "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."

Pros: "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."
Cons: "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."

Cons: "N/A"

Pros: "upgraded to business, which made for a nice ride home."
Cons: "seat and monitor seemed to have minds of their own, but only caused a minor inconvenience I'm frustrated with AA's information on movies, which is questionable and unrealable. For example, the recently released film 'Coco' was listed as PG-13 and not included in the "Disney" category. "Justice League" was listed as R. There are several other examples of misinformation in their movie listings. For parents who use the ratings as one piece of information to guide their children, it would be nice to have correct information when making selections. this problem is not new; it's been this way for over a year now. I hoped that over time they would get it right, but alas, it remains inconsistent at best."

Cons: "The flight was delayed like 4 times!! It was crazy the wait!"

Cons: "This flight is delayed 8/10. Miserable route"

Pros: "Flexibility and helpfulness of staff."
Cons: "I no longer fit in the seats because they keep shrinking the pitch"

Pros: "Awesome roomy seat right behind business class. Could not have asked for better! And it was a gorgeous new aircraft."

Pros: "Nice new seats."
Cons: "The new seats are meant for "people shorter than 6 feet tall" as the flight attendant said to me. Is the airline industry deliberately discriminating against 6'6" people? 15% of the people you seat based on population are over 6'. I'm sick of paying more money for my long legs."

Pros: "Price, new plane, interactive system"

Pros: "Friendly crew"
Cons: "No entertainment."

Pros: "Flight was on time."

Cons: "For a flight five hours or more I was disappointed that there was no complimentary food. It otherwise it was fine"

Pros: "The plane was comfortable and flight was smooth."
Cons: "The shuttle to the plane wasn't bad, but would prefer not to have that element included."

Cons: "No room, limited entertainment, mediocre food. Was a very uncomfortable, long flight! Luggage late coming off plane, missed connecting flight and was not very helpful in getting rebooked."

Pros: "Crew"
Cons: "Before I booked the flight I noticed it was only on time 53% of the time. True to that number we were delayed almost an hour before takeoff. Why schedule fights so close if almost half the time it's delayed? Something needs to change."

Pros: "Good"
Cons: "Service"

Cons: "That fact that on both ways they changed our flights which either we got to the destination late or we had to run across the airport so we don't miss our flights"

Cons: "People still using mobiles as we were taking off. Crew seemed not too bothered."

Pros: "The flight was >1 hour late, which the pilot told us was due to the LAX controllers changing the landing patterns due to weather. So this really wasn't anyone's fault. But there was a large difference in comfort between this flight and the JAL flight from Tokyo. Seats were smaller, and my wife and I couldn't get seats together."

Pros: "we arrived safely"
Cons: "had to take a shuttle to depart from a remote terminal. Had to climb up a long ramp. Seats were very close to each other (no knee room). No food. not enough overhead space for luggage. Very tight and uncomfortable seating."

Pros: "New plane with leather like seats and good entertainment system."

Cons: "They lost 1 of 4 bags."

Pros: "The airline was excellent, I am over being cramped in these planes for long flights. Unfortunately living in Australia makes us have to do the long flights."
Cons: "When you are travelling on long flights travelling all night, people in front have seat reclined right back and it is so hard to get out when you need to go to toilet."

Pros: "I liked that the seats had chargers (even though I didn't need them) and that they offered entertainment."
Cons: "Boarding was over 30 minutes late which ruined my SF plans. The crew was mot welcoming walking on or off the flight. They were also very rude when serving, one even gave me a super nasty look and mumbled something under her breathe because she ran into me. Just a terrible experience. They also didn't tell me baggage prices when I was there just swiped my card."

Pros: "Flight attendants very kind"

Cons: "Great"

Pros: "Upgraded from Business to First on a transcend A321. Seats amazing, hard product is just superb on these planes. Crew good but a bit animatronic as always with AA."

Pros: "Non"
Cons: "I could not change the flight with less payment so I missed the flight and booked another one."

Cons: "Flight didn't exist"

Pros: "Flight Attendant Sullivan added humor and attentiveness to flight"

Pros: "I got to my destination safely. That's about the only good thing."
Cons: "The flight was delayed 4 times. The airline was not very helpful during times of delay - normally airlines would offer food or drink vouchers - none of that. The flight was delayed for a total of 4 hours. When I arrived into LAX, I had requested if I could go on an earlier flight if there was space (rather than catching the later one - an hour later). They asked me to pay $200 to change it. Fair enough if you want to charge me for a change of ticket - but then the plane that I was supposed to go on got delayed for 3 hours and you don't offer any sort of compensation - thats really not something I expect from American Airlines"

Pros: "Service was outstanding, stewardess was funny, plane was very clean. I will switch from Southwest! Good job!"

Pros: "Staff at LAX was helpful and tried helping me get to my next flight by moving me to front of plane at the end of flying."
Cons: "My flight to SFO was delayed so it made me miss my next flight. I ran trying to make it to that gate with a 20 pound backpack on my back, couldn't stop coughing for the rest of the trip after that. American Airlines staff told me that I can pay $75 dollars extra to secure a seat for the next flight 6 hours away. I told them I am not paying anymore because it wasn't my fault I missed this flight. Then, they lost my suitcase so they took 30 minutes to find it. I tried boarding with the priority pass members because my new ticket they gave me was for priority and one of the American Airlines staff members kept getting in my face until I was at the back of the line because I was in boarding group 4. I just never have been treated so poorly before my any airline. I travel often so I will never take American Airlines again. The final straw was another delay at my last layover in PHL, which made me and up traveling for a total of 21 hours."

Cons: "Flight was over two hours delayed, the gate crew did not do a good job announcing the new delay times and reasons for the delays."

Pros: "Nothing"
Cons: "I'll never book AA again."

Pros: "Very helpful people. From the from desk to the in flight crew they answered my questions. Had a weird gate where it's a satellite gate with American Eagle, little confusing but they helped me out."
Cons: "Sat on the runway for like an hour. 100% not their fault, and they kept us in the loop the whole time. Really not a complaint about them. SFO is just always sucked in with fig in the morning."

Pros: "The quick boarding"
Cons: "I did not get my drink due to the short flight"

Pros: "Crew were friendly"
Cons: "Flight was over 90 minutes late taking off!"

Pros: "They lost my luggage...."

Pros: "The crew were efficient and friendly."
Cons: "The entertainment was dated (1970s), the earplug was jammed. The interior was in need of refurbishment. As a flight share partner of BA, customers are receiving an inferior service."

Cons: "I went to check in and they allowed what bags I had to bring on plane. Went to Security and they made me dump a little case I had for total weight. Because of this I was late getting to boarding. I explained to the flight attendant what had happened they didnt care in the least. Got pushed around by the male attendant about where to stow my bags. I was totally squashed into the middle and later the inner seat. It was pretty bad."

Pros: "On time departure and early arrival"
Cons: "Headlight did not work"

Cons: "Did not allow people with babies to pre board"

Pros: "Friendly staff"
Cons: "Cancelled flight after 2 hours of sitting in the plane, only to be rebooked 9 hours after scheduled departure."

Pros: "Had space, well enough leg room"
Cons: "Boarding took to long and plane didn't take off til 2 hours"

Cons: "At check in. Long long line prior to TSA. Kiosk were not working . Employee were socializing and not paying attention to customers having hard time printing out their boarding passes on kiosk."

Pros: "I liked how fast the pilots made up time while we were in the air"
Cons: "I didn't like sitting on the tarmack waiting to go."

Pros: "Nothing"
Cons: "Literally everything- didn't even actually make this flight because United is so awful."

Pros: "Loved the seats because felt wider"
Cons: "Pilot probably most non-elegant landing I've ever experienced...felt more accidental than intended. When boarding was most alarming....my connecting flight 1752 landed on time but was delayed on tarmat due to "2 emergency landings before us", when finally off plane, had to RUN to flight 1108 AND GATE 86 WAS EMPTY- PERSONNEL TOLD ME "NOT EXPECTING ANYONEELSE BUT LETS TRY IT" and my boarding pass immediately cleared and with surprise he said"oh, ok, go ahead" then enterung aircraft flight attendants and pilot responded to me like whoopty doo who are you, help yourself. Pilot overhead was garbeled."

Pros: "Jordan a sweetheart at the Eugene airport was very helpful and awesome aside from that the rest of employees in person and on the phone were horrible I'll probably never use this airline again"

Cons: "All went well."

Pros: "San Fran to Vegas - Good Flight! Slept the whole way so no need for entertainment however - it being an United Airline Flight I assumed all of the planes would have inflight tv’s on the backs of the seats. Other than a little turbulence - great flight! Thanks for keeping my baby and I safe."

Pros: "?"
Cons: "Delayed. Charged for my bag even tho i have the United explorer Visa. Skipped me with pretzels and when I asked for some, it was as if i was asking fir something extraordinary!"

Pros: "Crew were experienced, and worked preemptively to help a number of passengers with tight connections"

Cons: "We missed the whole vacation due to United flt. 599 being late into SFO. We missed the Zurich flight by 7 minutes due to a mechanical issue (overhead bin lid would not stay closed.) United customer service was very poor and after 16 hrs. at SO without resolution on flights and schedule, we just came back home. If Siss Air could have waited 10 minutes for 12 or more passengers, we would have been fine. I don't know if United communicated with them or not. This was a disaster!"

Pros: "Nothing great, nothing bad. took off and landed on time."
Cons: "paced seats, nit enough room for carry ons."

Pros: "They gave me plenty of fluids that I asked for."
Cons: "They had a problem with the radio which almost made me late for my connecting flight. We left 1.5 hours late."

Pros: "It was a fine flight. I only had cranberry juice, but it hit the spot."
Cons: "It was a full flight but I expected that it would be that way after Thanksgiving."

Cons: "All 4 flights delayed by more than a half hour last leg 1.5 hours united sucks!"

Pros: "It was quick boarding."
Cons: "Seats were to close and no plane peanuts."

Pros: "Screens at every seat, but mine was broken and so were several around me."
Cons: "No power outlets at my seat. No free chat. Wifi should come as part of the ticket price. I feel nickel and dimed and I am tired of it."

Pros: "No one died."
Cons: "The flight 586 was late and despite having two hours to wait in SF the flight got to SF just as the connection was finished boarding. I had to run from a gate in the 60s to 84D and the people at 84D were whining about my getting to them so late. United Airlines needs to get its stuff together!"

Cons: "Great flight"

Pros: "Not anything in particular, this was a pretty aweful flight. They at least gave out connection flight information and told passengers which flights would be missed and set those people up in hotels."
Cons: "Plane was fully boarded and as the crew was preparing the cabin, the pilot realized there was a mechanical issue. An hour and half of sitting on the plane with few updates and grumpy people and crew, air being turned on and off as they fixed the issue and no indication when we would actually take off. They should have offered some water and snacks at least and gave more frequent and better updates."

Cons: "Cacelled then delayed twice. United workers are also very rude. I give them a big ol"

Pros: "Effort by Seattle team to find alternate routes"

Cons: "Now Sherry in any documentation I received did it say that my flight was operated by United airlines. I waited at ANA check in until within the 2 hour window and went around and asked someone at United who confirmed that they were partners with ANA."

Cons: "flight control forced us to miss my connection to Kansas City so had to spend $150 on a hotel in San Francisco and wait an entire day to get home."

Pros: "Luggage bag broken by baggage handlers"
Cons: "Luggage bag broken by baggage handlers"

Pros: "More important than the trip home last Wednesday was the reason for the trip. We attended my granddaughter's wedding. Everything else was secondary. Even if the trip had been in a one wheeled barrow, it would have been good. To get to what you want which is the mechanics of the trip. The two people who attended to the aisle chair, most teams were competent. Some hadn't done many passengers so they were fumbling with the straps. I've learned that I almost alway have to ask for one at the gate where they check or issue, (what's it called, loading permits, some kind of pass, not landing pass. loading pass. I can't remember and my wife has gone to bed.) Well, they have to come up with an aisle chair because I've only got 1 1/2 legs. I always make it to the seat on the plane, but the competency of the various crews is uneen. Sorry my answer is so nonspecific but I don't remember one airline from another. Great people all, get the job done."
Cons: "Not much I don't like. They get us there That is the main thing. Sometimes when the plane stops after it has pulled away from the Jet Way, the pilot gives an explanation that I find unfulfilling, not enough details. I suppose if they explained more, other fliers would find the explanation too verbose. I can live with it. Again this is about all flights and airlines. Nothing stands out, such as, " this awful thing happened when we left San Francisco.""

Pros: "I liked the crew once we were on the plane"
Cons: "The plane was full and we were on basic economy. The folks at the gate were rude and unhelpful, at the United kiosk the personnel were openly hostile. Thank goodness the crew treated us with some decency and were very nice."

Cons: "Delayed getting on our way I think because they were late getting in and had to do all the plane checking. Captain said safety checks. Seat space felt tight and I am short."

Pros: "How they gave me exit row seats and flifht crew was good"
Cons: "Your check in ticket counter workers in SEA airport.. there was a married couple who was very rude and because i could not get a "prepaid card" but had 25 for my bag the man said "well i guess you are not going" excuse me?! I paid over 200 for my ticket!! Luckily there was a nice polynesian young man who stepped in and helped right away. That couple made my experience HORRIBLE! I do want something done about that! I almost missed a very important event and they looked to be arguing with each other! They need to keep their personal stuff at home! I was so mad.however, the flight crew was awesome!"

Pros: "EXCELLENT"

Pros: "Nothing"
Cons: "Will NEVER fly United again. Going home to advise EVERYONE I know not to fly United. They straight suck. Starving people on long flights with hot food for a third of the plane?!?!?! Then telling me I'm wrong for expecting a meal on an almost 7 hour flight?!?!?! &, even better, the reason my son & I starved all morning, day , & evening because EVERY single flight (all 3) were late, one so much so that we almost missed the connecting flight. Wow, is all I can say. After I still have United a chance after assaulting that poor man. Beyond highly disappointed."

Pros: "Nothing"
Cons: "Everything the customer service reps were very rude and condescending. United is awful I'm not sure how they are still in business. The rep refused to help me because she was getting off in 10 mins."

Pros: "Friendly and helpful staff."

Pros: "Great service. Free movies. Quality alcohol good food. Couldn't have been better!"
Cons: "It was perfect no complaints honestly it was one of the best flights of my life and I travel very often."

Pros: "The flight attendants were nice. There was a doctor on board who was helpful in helping a distressed/ill passenger who was assisted off the aircraft for medical help The pilot did end up flying faster than usual to try to make up time for our delays, in order for most of us to made our connections in San Fransisco. That was appreciated."
Cons: "Flight was late due to Seattle's first snow of the season. The plane needed de-icing. Then as we pulled away from the gate, there was a medical emergency aboard and we had to taxi back to the gate for the ill passenger. After this was over, the plane needed deicing again, so that was yet another wait. Overall, we were sitting on the plane for an hour without being allowed to use the restroom because the pilot kept the seatbelt light on and we weren't allowed to get up."

Pros: "Nothing"
Cons: "Customer service at united was rude on all ends phone and counter. Plane was delayed five different times and delayed for both flights. still at airport actually waiting on plane to take off when it was suppose to at 834 pm now it's 1142 pm so three hours later. I don't know who is running united airlines but it's a joke and should be shut down. There is so many people upset right now, horrible airlines."

Pros: "Service was great"
Cons: "None"

Cons: "That my flight to Seattle was delayed 4 hours, and that my return flight was delayed 1.5 hours as well."

Cons: "great service & was on time & we landed early too!"

Cons: "The flight was delayed three times once after boarding, It was five hours late"

Cons: "In flight entertainment didn't work at all"

Pros: "The seats looked new."
Cons: "United had us board and unboard and then board again due to flight delays. United also told us the delay would be only 40 minutes, but I looked at the delay in SFO and it was 2 hours. Eventually United also increased our delay by 30 minute intervals until it was about 2 hours. Once I arrivied in SFO I got a text message notification stating my luggage had been put on an incorrect flight and I would have to return to get my luggage. The attendants at the podium were rude. This was my first terrible flying experience ever."

Pros: "Download the United App (before takeoff! Or you'll have to pay). The App has some good movies and you can watch them free of charge."
Cons: "Nothing"

Pros: "Seat itself was comfortable."
Cons: "Out of several beverage options. TV was not working at my seat. Seats also a little cramped. Boarding seemed disorganized."

Cons: "Had to sprint through the airport to make a connection because the flight was delayed and then went to a gate in the international terminal which was far across the airport from my connection."

Pros: "The people I sat next to."
Cons: "I missed my first flight because the plane left 15 min early. I was at the gate before the plane detached and the guy said I should be on the plane 15 min before and that he wasn't going to stop the plane from going. I had a business meeting that I was trying to get to so him doing this completely ruined my day and purpose for flying and spending $300 on a flight. I have NEVER experienced anything like this. Once on my rescheduled flight the attendant made several comments about the fact that I had a pillow with me. If you don't know someone situation then you should make any comments at all. I had just finished a 5 day drive across country and unfortunately the pillow needed to get home with me. Not a single employee was kind welcoming or helpful. I will never fly with this airline again. I will be letting EVERYONE I speak to know about this experience and I plan on writing reviews wherever I can find."