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Pros: Nothing

Cons: I wasn’t allowed to get on the plane and gol crew members were absolutely no help. Don’t recommend for anyone.

Pros: Cabin crew amazing

Cons: Very nice crew. Attentive, professional and kind

Cons: Punctuality

Pros: yes

Cons: food

Pros: The crew was really helpful and attentive. we travel with a special needs young lady and every body was sure she enjoyed the fly. the airplane was in excellent conditions.

Cons: The waiting before entering to the lane was long and we didn't understand why we need to be waiting so long in the jet way.

Pros: Efficiency

Cons: Boarding

Pros: It went with no trouble

Cons: The inflight service wasn't great

Pros: Business class is allways good

Cons: A one day delay was such a bad thing mostly because of no information of LATAM

Pros: Business class at LATAM is really good. Great food and great service!

Cons: Old aircraft

Pros: new plane, great new food style. a re think of air plane food... very good

Cons: It was all good ✈️

Pros: Amazing crew and seating. Worth the upgrade to premium.

Pros: All the attention bestowed upon me

Cons: Bring back the Narita to Minneapolis.

Pros: There's actually footrests that fold out like a lawn chair in economy and there's lots of leg room so you can actually put your legs up and sleep. First time I ACTUALLY slept on a long haul flight. Chairs seemed to be made of soft leather or some other super comfy material. Puts the older US-based planes to absolute shame. Super soft fluffy blankets, the flight attendants were amazing, courteous, hospitable, the food and drinks were awesome, loved the movies. 10/10 would fly again.

Cons: T H E R E I S N O T H I N G I D I D N T L I K E B U T I H A V E T O P U T S O M E T H I N G H E R E

Pros: CLEAN EFFICIENT

Cons: BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!

Pros: The crew were very friendly and attentive. Most of them spoke English and Spanish in addition to Portuguese.

Cons: The snacks could have been healthier and the bathroom could have been cleaner.

Cons: I was charged for luggage and I wasn’t given the option to purchase luggage while booking the flight

Pros: On time

Cons: WiFi didn't work

Cons: They cancelled the Flight and we had to book with Air France instead and made us late to our cruise

Pros: Amazing plane and service

Pros: The flight itself was good however, the cancellation/rebooking process by the airline carrier was less than satisfactory.

Cons: The airline carrier was not very accessible. I was on hold for a long period of time (during late night hours) for questions.

Pros: Horrible storms kept us in the air for at least an hour past our scheduled landing time. And yet we experienced virtually no turbulence. The pilots did an excellent job of keeping us updated, kept things as smooth as possible with the bad weather and we had plenty of movies and games to choose

Cons: I was charged an extra $100 because my bag was 10lbs overweight. Where is this crazy fee communicated on their website? And why does it have to be so much? I didn't have a way to weigh our bag before we left. I had no idea it was so heavy - ridiculous price.

Pros: Seat was great, complimentary snacks and alcoholic beverage

Cons: No delay

Pros: There was those head rest flaps on my chair head rest. Checkin my luggage was seamless.

Cons: Boarding process was bit disorganized.

Pros: Poco

Cons: Me dieron la última fila, los asientos no se reclinaban y al lado una mujer con niños que gritaron todo el viaje, los auxiliares de vuelo no hicieron nada.

Cons: The trip was awesome, Rio is a wonderful city, extremely hot but a beautiful city

Pros: Crew was friendly, helpful, overall awesome. Comfort level was great.

Cons: There was no entertainment provided, and besides extra legroom, no real benefits of paying the extra for GOL premium. This is also the first time I have ever had to pay for luggage on an International flight, very disappointing.

Pros: poor food. extremely poor food.

Cons: it would be expected to actual food(2 meals) on a 7 hour flight.

Pros: All is good

Pros: I like everything, the flight was very relaxed, the breakfast good and a beer in the end of the flight was perfect.

Pros: Entertainement

Cons: Food

Pros: Loved the leg room in the emergency seat row

Cons: Wider seats in economy

Pros: The food was good

Cons: The plane was very hot.

Pros: SEATs and crew

Cons: Food was almost nothing, for a 3hr flight plus delay ... not good!

Pros: Good crew. Pretty new and clean airplane.

Cons: I would like to know and would have booked A little more than 2 hours time in transiting at the airport; since we had to wait and retreive our luggage, re-check in, get boarding pass, and go through security checkpoint again.

Pros: Everything

Pros: The trip is very fast

Cons: I sleep in few time

Cons: Viendo que no podrían acomodar tres adultos y dos bebés en una fila de tres asientos por falta de mascarillas de oxígeno, en lugar de reacomodar gente, nos hicieron descender del avión, no les importó mi bebé ni mi esposa que está embarazada, el peor episodio viajando, el supervisor fue descortés, poco profesional y de verdad tiró por los suelos la buena impresión que tenía de GOL

Pros: Cabin crew amazing

Pros: The seat and entertainment were good!

Cons: The female flight attendant in business had a serious attitude problem! She made us feel that she was doing us a favor! My wife never received her coffee or her silverware. I had to ask the male flight attendant who was very courteous.

Pros: Excellent crew (not bossy, obnoxious and officious like UA), on-time, easy boarding.

Cons: Nothing. This was an excellent flight.

Cons: Flight was delayed for no apparent reason.

Pros: Flight crew was ok.

Cons: Bag check was $30, "self service", then directed to wrong line to drop. Flight delayed 3 times and an hour and a half. Jam packed plane. Pay for seats. This is discount airline tactics, not a strategy/market American Airlines presents itself as. Why pay premium if, in the end, they are no different?

Cons: Wider seats and aisle

Pros: The crew was very polite

Cons: At the time of checking in i couldnt get my mileage to my account

Cons: Never took this flight because of AirEuropa bad business conduct

Cons: Tuve un problema en carretera y llegué un poco tarde me dijeron que solo podía viajar pero sin equipaje y así no puedo viajar ahora me dicen que tengo que pagar penalidad que son $380.00 y eso es inaceptable porque yo me hice presente al aeropuerto. He viajado en otras aerolíneas como United

Pros: I loved my trip the flight was amazing

Cons: Everything was wonderful

Pros: Nice planes and nice crew

Cons: All else. Long line for check in at connection point (only one person behind the counters), a chaotic boarding process and then Azul lost my baggage. My first, if I can avoid it, my last flight with them. Pity.

Pros: The staff

Pros: We arrived safely.

Cons: Flight left over an hour late, we were told we would leave just a half hour late then the time just passed without further announcements of delays. Cramped A320 aircraft. Just water and soft drinks for a 3.5 hour flight.

Pros: The trip is very fast

Cons: I sleep in few time

Pros: The check in and punctuality of boarding, take off and arrival was excellent. The flight was enjoyable. I would travel again.

Cons: I didn’t like the snacks.

Pros: Crew was fine. Flight was full. Good leg room. Tight being between fellow passengers.

Cons: Check in was confusing.

Cons: It was very hot on the plane. Very little air conditioning.