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(Round-trip)
Airports
Origin
San Francisco
$531
only
$531
New York
$474
only
$474
Los Angeles
$401
only
$401
Destination
Harbin
$401
only
$401
Wed, Apr 11
LAX
HRB
28h 35m
Tue, Apr 17
HRB
LAX
28h 00m
Trip: 7 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 102 reviews
Boarding
6.9
Comfort
7.0
Crew
7.6
Entertainment
6.3
Food
6.9
LAX
TNA
Excellent 8.6

The flight attendants were really nice and the food was surprisingly good!

The time frame. My flight was supposed to leave at 11:50pm. We left at almost 2am. In which case made me late to a layover I had in China which made me miss my last flight to Japan. BUT, luckily, a woman that worked for the airline in China was able to put me on an air China flight to japan, which again in very grateful for!!!!

HGH
CTU
Okay 5.3

My bags never arrived and haven't been found to date

CTU
TNA
Excellent 10.0

The flight attendants were awesome and the food was good.

All was good

LAX
TNA
Mediocre 2.6

Nothing. Absolutely nothing, it was completely horrible!!!

Everything was delayed by at least 1 hour. The flight delay was announced at 11pm the day of, but the passengers weren’t situated in a hotel until 3am. And the flight didn’t arrive until 11pm the next day!! A 15hr delay! And because I had a connecting flight, the delay made me have to spend ANOTHER extra night in the airport, AND never compensated me for the connecting flight ticket which I had to purchase another one of.

LAX
CTU
Excellent 8.0

We had to get off the plane in Jinan to go through customs and get back on rather than going straight to Chengdu. In Chengdu we had to claim our checked bags and check in again before boarding to Taipei.

Wed, Mar 7
LAX
HRB
22h 05m
Wed, Mar 28
HRB
LAX
18h 40m
Trip: 21 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 304 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.5
Entertainment
6.6
Food
6.8
YVR
XMN
Excellent 10.0

Seat were comfortable , staff friendly

The long layover

XMN
LAX
Good 6.0

entertainment choices were good

PEK
XMN
Excellent 10.0

I like the price but best of all the service and the attention given to us by all staff members.

Everything was great!

XMN
CGK
Mediocre 2.0

Nobody could rearrange any flights for me, zero help!

XMN
BKK
Mediocre 3.0

Crew from lax to xiamen were good they took care of my meal from xiamen to bkk . They offered me their food which was pretty generous of them

I called 24 hrs prior to my flight to ask for Vegetarian meal but that was not available... There was so much problem with food . And the toilets were very very dirty :(

Thu, Apr 26
LAX
HRB
19h 40m
Thu, May 17
HRB
LAX
23h 20m
Trip: 22 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4385 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
CRK
Mediocre 3.6

Not a full flight

Snack only for meal. Again limited beverages. Spotty service. Rude passenger behind me. Which is not Airlines fault I would not and will not ever recommend this Airlines or Shanghai airport again. Will do all my I can to avoid this experience again

LAX
PVG
Mediocre 3.6

Liked the information provided and smooth boarding

Drink service was spotty, very limited and not pleasant. The meals were skimpy on portions, and variety. Only two meals and no snacks were provided. Was difficult getting more beverages. Only beer and wine. Small seats but then every airline has small seats these days. Seats also do not recline as hey once did

JFK
PVG
Mediocre 2.6

We spent 2 hours at the check in because China eastern changed our connecting time and we were going to miss our flight. The food was terrible, they lost my husbands luggage. We are on our honeymoon and he has no clothes. And they put us up in a very dirty hotel.

ORD
PVG
Excellent 8.0

the goodness

the ungoodness

JFK
PVG
Mediocre 3.6

Nothing

Flight was delayed two hour and I still Waiting for my 2 lugages. I will never use this company again .

Fri, Apr 20
JFK
HRB
24h 05m
Mon, Apr 30
HRB
JFK
39h 00m
Trip: 11 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4089 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.7
Food
6.6
MNL
CAN
Okay 4.0

Airline provided wheelchair for my injured friend and priority boarding

airline lost my friend's luggage and is only offering $15 per kg for the lost items

KIX
KWE
Mediocre 2.0

The food is always bad, and they didn’t allow use of electronics (phones, and they didn’t like me using my iPod I suppose because it looks like a phone?) on a 6 hr international flight when there was NO individual entertainment and no screens. What’s worse is I went into the bathroom right after a flight attendant and there was urine all over the seat! She either did it and left it, or she saw it and hovered over it, leaving it for the next person. Not classy.

CAN
LAX
Excellent 10.0

Nice plane

Non

DEL
CAN
Mediocre 2.0

nothing

worst food, service and we also didn't received our bags

CAN
MNL
Mediocre 2.0

The crew are nice.

Customer service is worst, I called few times and stayed in the Line but nobody answered my call. And also, our flight was dalayed for few hours.

Tue, Mar 13
SFO
HRB
16h 25m
Wed, Mar 21
HRB
SFO
18h 50m
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3745 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
JFK
Mediocre 2.0

Nothing.

The flight was canceled but United and delta were still flying to New York. Air China was not working with them to help us. The earliest next flight was five days later...... their staff were extremely unprofessional. I asked to update to business class. One staff told me it was 1300usd, another one told me it was 3600usd, and one told me it was 10,000 usd???

HFE
PEK
Okay 4.0

no in flight entertainment, food was horrible

LAX
PEK
Okay 5.3

Scored an awesome seat with no one next to me in a small cabin between first and coach class.

Even after I had carefully check luggage restrictions I got thoroughly hassled about my ski bag and had to pay considerably extra and do major persuading. The fact the air china desk doesn't open till within 3 hours of flight time at Tom Bradley international terminal at lax is madness. All these red eye flights going through security at once was one of my worst flight experiences. I the picture I took of it is an awesome representation of the term madness

JFK
PEK
Good 7.0

I was able to sleep most of the flight

The people next to me were annoying and smelled awful.

PEK
LHW
Excellent 8.6

The crew

Entertainment

Sat, May 12
SFO
HRB
20h 10m
Sun, May 27
HRB
SFO
36h 40m
Trip: 16 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Mar 6
LAX
HRB
21h 35m
Wed, Mar 28
HRB
LAX
18h 40m
Trip: 22 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 304 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.5
Entertainment
6.6
Food
6.8
LAX
XMN
Mediocre 2.0

Nobody helped me switch my flight around, I hate you.

HAK
XMN
Good 6.0

They cancelled my ticket I had to purchase my ticket again

XMN
LAX
Good 6.0

food is great

check in time is too long (about 1 hour)

XMN
YVR
Excellent 8.6

crew provide excellent and attentive service. food is good

food could be better

XMN
LAX
Good 6.0

entertainment choices were good

Mon, May 7
LAX
HRB
39h 20m
Wed, May 23
HRB
LAX
37h 25m
Trip: 17 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4385 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
JFK
PVG
Mediocre 2.6

We spent 2 hours at the check in because China eastern changed our connecting time and we were going to miss our flight. The food was terrible, they lost my husbands luggage. We are on our honeymoon and he has no clothes. And they put us up in a very dirty hotel.

CMB
MLE
Mediocre 2.0

Nothing

Everything

LAX
PVG
Excellent 9.0

The crew ask to change sit with another passenger and I said ok, then start to demand I move so they can sit together.i guess I didn’t move fast enough to suit him. Of course changed there mind. Maybe a race thing with me being black. The crew show lack of respect toward me.

ORD
PVG
Excellent 8.0

the goodness

the ungoodness

PVG
SIN
Okay 4.3

Flight was on time. Staff efficient.

Seats were uncomfortable. Tv’s kept cutting out. It was so loud.

Thu, Mar 8
LAX
HRB
21h 35m
Wed, Mar 28
HRB
LAX
18h 40m
Trip: 20 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 304 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.5
Entertainment
6.6
Food
6.8
XMN
CGK
Mediocre 2.0

Nobody could rearrange any flights for me, zero help!

XMN
BKK
Mediocre 3.0

Crew from lax to xiamen were good they took care of my meal from xiamen to bkk . They offered me their food which was pretty generous of them

I called 24 hrs prior to my flight to ask for Vegetarian meal but that was not available... There was so much problem with food . And the toilets were very very dirty :(

XMN
LAX
Good 6.0

entertainment choices were good

XMN
YVR
Excellent 8.6

crew provide excellent and attentive service. food is good

food could be better

BKK
XMN
Excellent 8.6

Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight.

In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate.

Tue, Apr 10
JFK
HRB
24h 05m
Mon, Apr 30
HRB
JFK
28h 00m
Trip: 21 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4089 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.7
Food
6.6
MNL
CAN
Okay 4.0

Airline provided wheelchair for my injured friend and priority boarding

airline lost my friend's luggage and is only offering $15 per kg for the lost items

CAN
LAX
Okay 4.0

Airline provided wheelchair for my injured friend and priority boarding

airline lost my friend's luggage and is only offering $15 per kg for the lost items

KIX
KWE
Mediocre 2.0

The food is always bad, and they didn’t allow use of electronics (phones, and they didn’t like me using my iPod I suppose because it looks like a phone?) on a 6 hr international flight when there was NO individual entertainment and no screens. What’s worse is I went into the bathroom right after a flight attendant and there was urine all over the seat! She either did it and left it, or she saw it and hovered over it, leaving it for the next person. Not classy.

CAN
LAX
Excellent 10.0

Nice plane

Non

CAN
MNL
Mediocre 2.0

Flight was on time.

I have been in the Philippines for almost two weeks with no luggage. Very limited response from the airline.

Wed, Mar 14
SFO
HRB
26h 50m
Wed, Mar 21
HRB
SFO
18h 50m
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3745 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PVG
SJC
Mediocre 3.3

I will never fly Air China again.

JFK
PEK
Good 7.0

I was able to sleep most of the flight

The people next to me were annoying and smelled awful.

PEK
SFO
Mediocre 2.0

So bad customer service

PEK
LHW
Excellent 8.6

The crew

Entertainment

JFK
PEK
Mediocre 2.0

nothing

very irresponsible! & no English

Fri, Mar 9
LAX
HRB
22h 05m
Sun, Mar 18
HRB
LAX
39h 25m
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 304 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.5
Entertainment
6.6
Food
6.8
XMN
YVR
Excellent 8.6

crew provide excellent and attentive service. food is good

food could be better

XMN
LAX
Good 6.0

food is great

check in time is too long (about 1 hour)

XMN
CGK
Mediocre 2.0

Nobody could rearrange any flights for me, zero help!

LAX
XMN
Mediocre 2.0

Nobody helped me switch my flight around, I hate you.

XMN
LAX
Good 6.0

entertainment choices were good

Fri, Apr 13
JFK
HRB
24h 05m
Mon, Apr 30
HRB
JFK
39h 00m
Trip: 18 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4089 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.7
Food
6.6
KIX
KWE
Mediocre 2.0

The food is always bad, and they didn’t allow use of electronics (phones, and they didn’t like me using my iPod I suppose because it looks like a phone?) on a 6 hr international flight when there was NO individual entertainment and no screens. What’s worse is I went into the bathroom right after a flight attendant and there was urine all over the seat! She either did it and left it, or she saw it and hovered over it, leaving it for the next person. Not classy.

CAN
LAX
Okay 4.0

Airline provided wheelchair for my injured friend and priority boarding

airline lost my friend's luggage and is only offering $15 per kg for the lost items

CAN
MNL
Mediocre 2.0

The crew are nice.

Customer service is worst, I called few times and stayed in the Line but nobody answered my call. And also, our flight was dalayed for few hours.

PEK
CAN
Good 6.0

No entertainment

DEL
CAN
Mediocre 2.0

nothing

worst food, service and we also didn't received our bags

Thu, Mar 8
LAX
HRB
32h 05m
Sat, Mar 31
HRB
LAX
17h 50m
Trip: 23 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4385 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
CMB
MLE
Mediocre 2.0

Nothing

Everything

PVG
SIN
Okay 4.3

Flight was on time. Staff efficient.

Seats were uncomfortable. Tv’s kept cutting out. It was so loud.

JFK
PVG
Mediocre 2.6

We spent 2 hours at the check in because China eastern changed our connecting time and we were going to miss our flight. The food was terrible, they lost my husbands luggage. We are on our honeymoon and he has no clothes. And they put us up in a very dirty hotel.

PVG
CRK
Mediocre 3.6

Not a full flight

Snack only for meal. Again limited beverages. Spotty service. Rude passenger behind me. Which is not Airlines fault I would not and will not ever recommend this Airlines or Shanghai airport again. Will do all my I can to avoid this experience again

HNL
PVG
Excellent 10.0

I enjoyed Honolulu to Shanghai journey meal was provided as expected vegetarian meal (on request) really appreciate your service, hope I will receive the same on my upcoming return trip to Honolulu.

Well it's a small flight from Shanghai to Bangkok and no entertainment on board.

Thu, Mar 15
SFO
HRB
27h 45m
Wed, Mar 21
HRB
SFO
35h 15m
Trip: 7 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3745 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
6.0
PEK
SFO
Mediocre 2.0

So bad customer service

PVG
SJC
Mediocre 3.3

I will never fly Air China again.

PEK
NRT
Good 6.3

Middle of the roax

To tight of a seat for a man who is 6'3 275 lbs. Shear brutality

PEK
SIN
Excellent 9.0

Crew service was excellent. Food choice and spread was nice and I was able to eat well despite not eating the chinese dishes.

I wish the food was american chinese - like PF chang !

ICN
PEK
Okay 5.3

The flight crew was great. Very pleasant and helpful.

They lost my luggage. Also the plane left Seoul almost an hour late. The plane itself was very old, so no electronic devices of any kind were allowed, some of the seat controls didnt work, and there were no private video screens. And this was in business class.

Wed, Mar 7
LAX
HRB
22h 05m
Fri, Mar 30
HRB
LAX
18h 40m
Trip: 23 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 304 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.5
Entertainment
6.6
Food
6.8
XMN
LAX
Good 6.0

food is great

check in time is too long (about 1 hour)

YVR
XMN
Excellent 10.0

Seat were comfortable , staff friendly

The long layover

NRT
XMN
Good 6.6

Crew working hard. Seat comfort and clean restroom.

Awful food. I basically not eating, going hungry.

LAX
XMN
Mediocre 2.0

Nobody helped me switch my flight around, I hate you.

XMN
BKK
Mediocre 3.0

Crew from lax to xiamen were good they took care of my meal from xiamen to bkk . They offered me their food which was pretty generous of them

I called 24 hrs prior to my flight to ask for Vegetarian meal but that was not available... There was so much problem with food . And the toilets were very very dirty :(

Wed, Apr 25
LAX
HRB
31h 45m
Thu, May 17
HRB
LAX
23h 20m
Trip: 23 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4385 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
KMG
CNX
Excellent 8.0

got us there on time, Customer care was helpful but wish there was an easier way to fix a problem at the airport instead of calling in to a help desk.

they didn't have the arrival cards for me, which they usually do. Traveling with 4 kids by myself and having to do customs by myself without the time on the plane to work through the cards made it difficult. Also there was a typing error on one of my children's tickets that was an airline error but still requires a phone call from me and a fine to fix even with the plane leaving in one hour and having three other children at the gate waiting. There has to be an easier way to fix a mistake that happens in the airport.

JFK
PVG
Mediocre 3.6

Nothing

Flight was delayed two hour and I still Waiting for my 2 lugages. I will never use this company again .

JFK
PVG
Mediocre 2.6

We spent 2 hours at the check in because China eastern changed our connecting time and we were going to miss our flight. The food was terrible, they lost my husbands luggage. We are on our honeymoon and he has no clothes. And they put us up in a very dirty hotel.

HNL
PVG
Excellent 10.0

I enjoyed Honolulu to Shanghai journey meal was provided as expected vegetarian meal (on request) really appreciate your service, hope I will receive the same on my upcoming return trip to Honolulu.

Well it's a small flight from Shanghai to Bangkok and no entertainment on board.

LAX
PVG
Excellent 9.0

The crew ask to change sit with another passenger and I said ok, then start to demand I move so they can sit together.i guess I didn’t move fast enough to suit him. Of course changed there mind. Maybe a race thing with me being black. The crew show lack of respect toward me.

Thu, Apr 12
JFK
HRB
24h 05m
Mon, Apr 30
HRB
JFK
28h 00m
Trip: 19 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4089 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.7
Food
6.6
BKK
CAN
Okay 4.6

CS did offer Priority Business class immigration and lounge

Booked 6 months in advance, at counter for return was advised that they had over booked and wanted to change my flights. All my reservations pre made with transportation and hotels, they want to change on day of departure???? NO! NO notifications, terrible counter service. No entertainment offered!!!

DEL
CAN
Okay 4.6

The crew was good.

My bags didn't arrive with the flight. Connectivity/ transfer issue to pheonix.

MNL
CAN
Okay 4.0

Airline provided wheelchair for my injured friend and priority boarding

airline lost my friend's luggage and is only offering $15 per kg for the lost items

CAN
LAX
Okay 4.0

Airline provided wheelchair for my injured friend and priority boarding

airline lost my friend's luggage and is only offering $15 per kg for the lost items

CAN
MNL
Mediocre 2.0

Flight was on time.

I have been in the Philippines for almost two weeks with no luggage. Very limited response from the airline.

Fri, Mar 9
LAX
HRB
22h 05m
Fri, Mar 30
HRB
LAX
18h 40m
Trip: 21 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 304 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.5
Entertainment
6.6
Food
6.8
HAK
XMN
Good 6.0

They cancelled my ticket I had to purchase my ticket again

XMN
YVR
Excellent 10.0

We left 13 mins late but landed 45 mins earlyearly

XMN
CGK
Mediocre 2.0

Nobody could rearrange any flights for me, zero help!

NRT
XMN
Good 6.6

Crew working hard. Seat comfort and clean restroom.

Awful food. I basically not eating, going hungry.

PEK
XMN
Excellent 10.0

I like the price but best of all the service and the attention given to us by all staff members.

Everything was great!

Fri, Apr 27
LAX
HRB
39h 20m
Tue, May 15
HRB
LAX
37h 25m
Trip: 19 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4385 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
LAX
PVG
Excellent 9.0

The crew ask to change sit with another passenger and I said ok, then start to demand I move so they can sit together.i guess I didn’t move fast enough to suit him. Of course changed there mind. Maybe a race thing with me being black. The crew show lack of respect toward me.

HNL
PVG
Excellent 10.0

I enjoyed Honolulu to Shanghai journey meal was provided as expected vegetarian meal (on request) really appreciate your service, hope I will receive the same on my upcoming return trip to Honolulu.

Well it's a small flight from Shanghai to Bangkok and no entertainment on board.

JFK
PVG
Mediocre 2.6

We spent 2 hours at the check in because China eastern changed our connecting time and we were going to miss our flight. The food was terrible, they lost my husbands luggage. We are on our honeymoon and he has no clothes. And they put us up in a very dirty hotel.

PVG
SIN
Okay 4.3

Flight was on time. Staff efficient.

Seats were uncomfortable. Tv’s kept cutting out. It was so loud.

JFK
PVG
Okay 4.3

Nothing

Worst experience ever. 11 hour delay at JFK. No information given by staff at JFK. Missed connection in Shaghai. Took business class but was not admitted to Air France lounge.

United States to Harbin Flight Information

Flights Arrive in Harbin
Flights Depart from United States
Flight Price $401
Airlines Sichuan Airlines, XiamenAir, China Eastern, China Southern, Air China
*
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