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Pros: Boarding very efficient.

Pros: Crews were amazing.

Pros: The crews were very kind and helpful.

Pros: Wonderful crew, wonderful food, love the chef program for meals which helped me feel more engaged in the JAL experience, and air mos burger for breakfast which made me feel as though JAL truly wants to show its passengers highlights of modern Japanese culture.

Cons: Seat and seatback were so stiff and uncomfortable that my tailbone and neck/back hurt; I had fallen asleep and woke from the discomfort. Entertainment had censored versions of films that ruined the viewing experience. Music collection interface could be designed better.

Pros: Some of the staff who speak Korean were very nice, but most of the staff were smiling at me when I asked them questions in English, but they were not very friendly. Also, it was hard to get on the plane because the seats were too narrow and uncomfortable.

Pros: Crew was friendly and helpful.

Cons: Seats are definitely too small in both directions.

Pros: My flight had plenty of leg-room and I was able to sleep for 2/3 of the 12 hou flight

Cons: The plane was on the cold side an I only packed for the tropics. None of the phone chargers in my row worked

Pros: Nothing much good to say about this flight

Cons: They were rude and cater to Chinese... didn't give me the proper documents. Took forever until i found a helpful Thai to determine documents that should've been given to me at gate. Even tho i had business class on the first leg, they wouldn't let me in the lounge for the layover...

Pros: Crew was helpful, friendly, attentive.

Cons: Seats are definitely too small in both directions.

Pros: Tickets at good price.

Cons: I paid for the seats (thru justfly), but no seat for the second leg of our return trip were reserved for us. I also wanted to change seats (online, few days before the flight) but couldn’t. I asked China Eastern staff members at the airport and no one was willing/able to resolve my complaint.

Cons: I have read many negative things about China eastern and experienced changes and delays with flights from them.. However my flight experiences with them this time was positive. Food is not gourmet, but I am traveling economy.

Cons: I have chosen the seats and paid extra for those seats but got assigned to different seats. The seats for both to Shanghai and Vancouver were all the way to the back, very disappointed.

Pros: Nothing. Very small seats. 4 seats and 3 spaces for feet. Cannot put our carryon (small) under seat. Very hot.

Cons: Nothing. Very small seats. 4 seats and 3 spaces for feet. Cannot put our carryon (small) under seat. Very hot.

Pros: Cheap price.

Cons: The food was not great. No USB charger. The other passengers were noisy.

Pros: Cheap price.

Cons: The food was not great. No USB chargers. Other passengers were noisy.

Pros: Very friendly crew and ground staff. Excellent food onboard, great entertainment system, and it was easy to get some rest. The business class layout is ideal when traveling with a companion.

Cons: The seats feel a little cramped due to limited stowage space and a fairly narrow legrest. Lounge in Beijing lacked air conditioning.

Pros: The worst air travel experience I’ve ever had.

Pros: The crew was helpful.

Pros: Very kind staff on the flight, I was very happy with the flight. Lots of new movies to watch, which is nice since I’m never able to sleep.

Cons: The lady sitting behind me putting her feet on me... not a fan.

Pros: Cabin smelled nice

Cons: More languages spoken

Cons: Vegetarian food is terrible. Also no variety

Pros: הצוות היה מאוד נחמד. האוכל היה בינוני וכך גם איכות הסרטים.

Cons: אינטרנט אלחוטי חינם. לעדכן באופן ברור שהצ׳ק נסגר מוקדם (כשעה ומשהו לפני המראה) עקב המרחק הגדול בשדה. כמעט פספסתי את הטיסה.

Pros: The cost was very good

Cons: Transfer in Nanjing to Bangkok. Delayed was not good but worse was that we arrived so early we couldn't check in for an hour and couldn't go to business class lounge. Also no transfer hallway. Had to clear immigration just to get on next flight.

Pros: At checkin I had a problem with trying to get my luggage checked to the place it needed to go. The 'rules' did not allow for what I needed. The girl worked for literally one hour so that I didn't then need to go through customs/immig twice in hong kong. Service onboard could not have been better.

Cons: not anything. was a great experience.

Pros: Nothing. Very small seats. 4 seats and 3 spaces for feet. Cannot put our carryon (small) under seat. Very hot.

Cons: Nothing. Very small seats. 4 seats and 3 spaces for feet. Cannot put our carryon (small) under seat. Very hot.

Pros: Cheap price.

Cons: The food was not great. No USB charger. The other passengers were noisy.

Pros: seat so so

Pros: Crew members, especially Cooper Pan, were excellent, friendly, thorough, accommodating. I felt like a special customer on this flight! Food was very good, and I appreciated the options of different meals. Also very little turbulence. Thank you, Air China!

Cons: I’ve flown over a million miles over 45 years and I’ve never had a bag lost. China eastern lost not one but both my bags. Four other Americans also lost bags, and I think we were the only Americans onboard.

Cons: Long wait at ticket counter before allowed to check-in, should allow check-in more than 2 hours before flight time. Also, boarding was late.

Pros: The worst air travel experience I’ve ever had.

Pros: Crew was very helpful and friendly. Seats are a little bit too small with a little bit not enough room side to side and front to back.

Cons: Seat size would be my only complaint.

Pros: Ease of boarding.

Cons: Delayed an hour without a notification of how long.

Pros: The entertainment system was good.

Cons: We have a 4 month old and we were the first ones to check in but all bassinet seats were booked. No one was even using them for bassinets. Not sure if they paid extra for those seats to have leg room but we had to hold the baby for 15 hours. They couldn’t do anything for us.

Cons: I have read many negative things about China eastern and experienced changes and delays with flights from them.. However my flight experiences with them this time was positive. Food is not gourmet, but I am traveling economy.

Pros: Aircraft

Pros: The flight delayed over 2 hours and there is no faculties to help my transferring. No one took care of my hospitality

Pros: The crew is amazing.

Cons: The quality of the food could be better.

Pros: The crew was helpful.

Pros: Cabin smelled nice

Cons: More languages spoken

Pros: Punctual and direct flight NRT-BOS. Time-efficient.

Pros: The crew always smiles and very accomodating.

Cons: The main course could have been better or improve. I wasn’t satisfied with the taste.

Pros: Soo Much Food! Crew was very polite and helpful.

Cons: They didn’t offer a vegetarian meal option in flight, but there was enough sides that it didn’t really matter.

Pros: Everything. I always enjoy my flights with JAL.

Cons: Flight delay was a pain from LAX to Nanjing.

Pros: The entertainment system was good.

Cons: We have a 4 month old and we were the first ones to check in but all bassinet seats were booked. No one was even using them for bassinets. Not sure if they paid extra for those seats to have leg room but we had to hold the baby for 15 hours. They couldn’t do anything for us.

Pros: הצוות היה מאוד נחמד. האוכל היה בינוני וכך גם איכות הסרטים.

Cons: אינטרנט אלחוטי חינם. לעדכן באופן ברור שהצ׳ק נסגר מוקדם (כשעה ומשהו לפני המראה) עקב המרחק הגדול בשדה. כמעט פספסתי את הטיסה.

Cons: The food was really bad, with no good choices. And the staff were not friendly - most didn't speak English, but that wasn't a big deal for us

Pros: Crew was supportive

Cons: Improve food quality and variety for vegetarians

Pros: You get what you paid.

Cons: Everything

Cons: I’ve flown over a million miles over 45 years and I’ve never had a bag lost. China eastern lost not one but both my bags. Four other Americans also lost bags, and I think we were the only Americans onboard.

Pros: At checkin I had a problem with trying to get my luggage checked to the place it needed to go. The 'rules' did not allow for what I needed. The girl worked for literally one hour so that I didn't then need to go through customs/immig twice in hong kong. Service onboard could not have been better.

Cons: not anything. was a great experience.

Cons: Better food

Pros: Crew was helpful and friendly in every way.

Cons: Seats are definitely made for smaller sized Asians.

Pros: The crew was very professional and the flight was on time

Cons: The check in counter opened at 6am but my flight was at 7:30am. So it was very rush. Hope they can start check in earlier.

Pros: הצוות היה מאוד נחמד. האוכל היה בינוני וכך גם איכות הסרטים.

Cons: אינטרנט אלחוטי חינם. לעדכן באופן ברור שהצ׳ק נסגר מוקדם (כשעה ומשהו לפני המראה) עקב המרחק הגדול בשדה. כמעט פספסתי את הטיסה.