The staff were helpful and polite, seat was comfortable, plan was clean.
Pros: "The crew and service were welcoming, caring and attentive"
Cons: "Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,"
Pros: "The movies in the flight"
Cons: "The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD"
Pros: "I was i business class and the crew were very good"
Cons: "nothing as it was not a long flight, only 3 hours"
Cons: "1. Ordered special meal but it didn’t come. Maybe because I took a ticket the same day. 2. Delayed in NY and as result missed my connection in Helsinki"
Pros: "I like the crew, the new aircraft, the airport in Helsinki, the business lounge in the airport"
Cons: "There was nothing that I truly disliked. I thought the food was mediocre and the business seat rather lumpy"
Pros: "Everyone was polite and helpful and did everything to make flight comfortable"
Cons: "Plane tiny and not very comfortable, but the flight time is pretty short so it is not bad overall"
Pros: "The employee at the checkin counter in Oslo set everything up for us regarding our wheelchair and walker. She was extremely helpful, knowledgeable and kind. She arranged for a pick up in Helsinki with the airport's crew. They helped us unload the plane and then had a personal accessible bus to take us from where we landed (outside of terminal) to the gate of our next departure. The crew were all extremely professional and efficient."
Cons: "The leg room is never enough on the long flights. The flight from Chicago to Helsinki at 10:00pm was not nearly as good as the flights from Oslo to Helsinki to Chicago. The crew was not as pleasant, the lights were not turned off until after 1:00 am and then turned on hours before the light "breakfast" was served."
Cons: "We had to buy 2 new tickets with Lufthansa in may because finnair cancelled the tickets we bought months ago : the difference of tickets pride was 780$ per tickets to totally we lost over 1,500$ This is not fair at all - they should not propose tickets at such prices and let us think for months our trip is fine because we have to buy last minute new tickets at very expensive prices"
Cons: "I don't live in Riga and had pick up scheduled in Rigas airport to take me home to Telsiai, Lithuania. Because flight was delayed and I had to fly to Talin and then to RigaI I arrived at 10pm plus took me another 30min to figure out what happened with my luggage. I am still in Riga waiting for the morning to schedule another ride home. Very long , inconvenient trip ;-("
Cons: "There are too many announcements on the screen before you can start watching entertainment. It takes about 15 minutes."
Pros: "Clean plane, fast boarding process."
Cons: "No power to charge a device. This really is unacceptable in today’s world."
Cons: "Cabin was freezing cold. Flight on time. No major issuess"
Cons: "Even though we pay exorbinant prices: The poorest selection of non-meat vegetarian food."
Cons: "There was no entertainment at all, and pretzels are gross"
Cons: "inflight entertainment wasn't working on my seat only which made my 6 hour flight seem even longer :("
Pros: "A 2 hr delay after boarding with precious little communication from the crew."
Cons: "Flight was delayed an hour. Poor communication with passengers during the process."
Pros: "On time arrival"
Cons: "No movie screens, no video screens, no charging options, no blankets, no pillows, no fun."
Pros: "seat was comfortable. flight almost on time food was poor"
Cons: "food was poor"